Data visuals are everywhere, from the most trite like bar charts to the most complex like network graphs, and computer animations and simulations. While the diversity and abundance of data visuals is clearly a result of our technological revolution, data visuals are, above all, the products of people working for other people. This is nowhere more evident than in science and technology, where the safety and well-being of entire populations is at stake. However, once we shift our focus from data visuals to the human element, human and cultural factors take precedence over the visuals and even the science and engineering that warrant the visuals. What factors are those? How do they affect the conceptualization, production, and communication of data visuals? What does this mean for those involved in the practice, research, teaching and learning of science and technology? To answer these questions, I will report on the results of a pilot study the Visualizing STEM Research Synergy Cluster at NMT did with science and technology students. I will relate the results to research in data visualization, science and technology studies (STS), and cultural and human factors. And I will discuss implications of the pilot study for the visual communication of science and technology.
{"title":"Communicating science and technology visually","authors":"Rosário Durão","doi":"10.1145/2618168.2618195","DOIUrl":"https://doi.org/10.1145/2618168.2618195","url":null,"abstract":"Data visuals are everywhere, from the most trite like bar charts to the most complex like network graphs, and computer animations and simulations. While the diversity and abundance of data visuals is clearly a result of our technological revolution, data visuals are, above all, the products of people working for other people. This is nowhere more evident than in science and technology, where the safety and well-being of entire populations is at stake. However, once we shift our focus from data visuals to the human element, human and cultural factors take precedence over the visuals and even the science and engineering that warrant the visuals. What factors are those? How do they affect the conceptualization, production, and communication of data visuals? What does this mean for those involved in the practice, research, teaching and learning of science and technology? To answer these questions, I will report on the results of a pilot study the Visualizing STEM Research Synergy Cluster at NMT did with science and technology students. I will relate the results to research in data visualization, science and technology studies (STS), and cultural and human factors. And I will discuss implications of the pilot study for the visual communication of science and technology.","PeriodicalId":192346,"journal":{"name":"International Conference on Information Systems and Design of Communication","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122938256","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Business Intelligence (BI) platforms are applications to analyze critical business data so as to gain new insights about business and markets. The new insights can be used for improving products and services, achieving better operational efficiency, improve competitiveness, and fostering customer relationships. However, we notice that BI is not yet a reality in Small and Medium Enterprises (SMEs) and it's even unknown in many of these organizations. The implementation of BI in organizations depends on their specificities. It is essential that the information available on platforms and their functionality comes clearly to organizations. Only a correct choice, in response to business needs, will allow powerful data that results in gains and business success. For this purpose, we have developed a comparative analysis of the existing capabilities in the various BI tools, which is intended to assist the selection of the BI platform best suited to each organization and/or business area. In this paper, we study and compare seven of the most used open source BI platforms: Actuate, JasperSoft, OpenI, Palo, Pentaho, SpagoBI and Vanilla.
{"title":"A comparative analysis of open source business intelligence platforms","authors":"Joaquim Lapa, Jorge Bernardino, Ana Figueiredo","doi":"10.1145/2618168.2618182","DOIUrl":"https://doi.org/10.1145/2618168.2618182","url":null,"abstract":"Business Intelligence (BI) platforms are applications to analyze critical business data so as to gain new insights about business and markets. The new insights can be used for improving products and services, achieving better operational efficiency, improve competitiveness, and fostering customer relationships. However, we notice that BI is not yet a reality in Small and Medium Enterprises (SMEs) and it's even unknown in many of these organizations. The implementation of BI in organizations depends on their specificities. It is essential that the information available on platforms and their functionality comes clearly to organizations. Only a correct choice, in response to business needs, will allow powerful data that results in gains and business success. For this purpose, we have developed a comparative analysis of the existing capabilities in the various BI tools, which is intended to assist the selection of the BI platform best suited to each organization and/or business area. In this paper, we study and compare seven of the most used open source BI platforms: Actuate, JasperSoft, OpenI, Palo, Pentaho, SpagoBI and Vanilla.","PeriodicalId":192346,"journal":{"name":"International Conference on Information Systems and Design of Communication","volume":"64 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115288595","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
C. Coutinho, Jorge Simões, Luis Marques, M. Nunes, Nuno Martins
The development of applications and solutions to support collaborative environments targeted to real businesses means that often there is a choice to be performed: Either the business is forced to comply with the specifications and technologies defined in the collaborative environment or otherwise it is the development of solutions that must be specific and hardcoded for the specificities of each business. Whereas the first approach has the advantage of allowing future improvements centrally, as well as promoting enterprises to follow best-practices, has as major drawback the need forthese enterprises to change, which is not admissible. On the other hand, specific and dedicated development is much more focused and targeted to the enterprises' real needs; however, this approach not only is much more expensive to the enterprise itself, but it also creates a dependency towards the software developer, and makes the system less prone to evolution and best-practice following. This paper presents a third approach to the development of this type of solutions, which consists of a static, evolvable architecture and processes, complemented by a suite of specific modules that are meant to tailor the application to the needs of the business, proposed in the form of contributions to the system. This approach is then exemplified in the scope of a realuse-case, as it is being implemented and validated in the context of the FP7 TIMBUS project.
{"title":"Framework for the development of static and flexible collaborative solutions","authors":"C. Coutinho, Jorge Simões, Luis Marques, M. Nunes, Nuno Martins","doi":"10.1145/2618168.2618181","DOIUrl":"https://doi.org/10.1145/2618168.2618181","url":null,"abstract":"The development of applications and solutions to support collaborative environments targeted to real businesses means that often there is a choice to be performed: Either the business is forced to comply with the specifications and technologies defined in the collaborative environment or otherwise it is the development of solutions that must be specific and hardcoded for the specificities of each business. Whereas the first approach has the advantage of allowing future improvements centrally, as well as promoting enterprises to follow best-practices, has as major drawback the need forthese enterprises to change, which is not admissible. On the other hand, specific and dedicated development is much more focused and targeted to the enterprises' real needs; however, this approach not only is much more expensive to the enterprise itself, but it also creates a dependency towards the software developer, and makes the system less prone to evolution and best-practice following. This paper presents a third approach to the development of this type of solutions, which consists of a static, evolvable architecture and processes, complemented by a suite of specific modules that are meant to tailor the application to the needs of the business, proposed in the form of contributions to the system. This approach is then exemplified in the scope of a realuse-case, as it is being implemented and validated in the context of the FP7 TIMBUS project.","PeriodicalId":192346,"journal":{"name":"International Conference on Information Systems and Design of Communication","volume":"91 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126972733","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The gamification is growing in e-business and the banks are looking for new ways to get more customers on their websites. Therefore, it is important to study what are the most appreciated features of the website that could influence the behaviour of the customer to use an electronic banking system with game features. The gamified e-banking suggests that rich elements/features associated with the games could influence other variables and therefore increasing the client loyalty, to spend more time and increasing the transactions on the website. The aim of this study is to look into the influence of gamification in the e-banking system. Based on the research of 180 publications and 210 variables that could influence the intention to use a certain technology this study develops a theoretical model representing the gamification influence on ease of use, information, web pages characteristics, web design and on the intention to use an e-banking with game features. The results from an online survey of 219 e-banking customers show that the gamification had a positive impact on all variables; special has a medium positive influence in web design and information and a large positive influence on customer intentions to use. Further analysis shows that the website ease of use plays has also a medium positive influence on the intention to use an e-banking gamified. Our findings also show that the clients give more importance to an attractive graphical and architecture website design, and less to web pages with so much information or having pleasure in using an e-banking system.
{"title":"How gamification can influence the web design and the customer to use the e-banking systems","authors":"L. Rodrigues, C. Costa, Abílio Oliveira","doi":"10.1145/2618168.2618174","DOIUrl":"https://doi.org/10.1145/2618168.2618174","url":null,"abstract":"The gamification is growing in e-business and the banks are looking for new ways to get more customers on their websites. Therefore, it is important to study what are the most appreciated features of the website that could influence the behaviour of the customer to use an electronic banking system with game features. The gamified e-banking suggests that rich elements/features associated with the games could influence other variables and therefore increasing the client loyalty, to spend more time and increasing the transactions on the website. The aim of this study is to look into the influence of gamification in the e-banking system. Based on the research of 180 publications and 210 variables that could influence the intention to use a certain technology this study develops a theoretical model representing the gamification influence on ease of use, information, web pages characteristics, web design and on the intention to use an e-banking with game features. The results from an online survey of 219 e-banking customers show that the gamification had a positive impact on all variables; special has a medium positive influence in web design and information and a large positive influence on customer intentions to use. Further analysis shows that the website ease of use plays has also a medium positive influence on the intention to use an e-banking gamified. Our findings also show that the clients give more importance to an attractive graphical and architecture website design, and less to web pages with so much information or having pleasure in using an e-banking system.","PeriodicalId":192346,"journal":{"name":"International Conference on Information Systems and Design of Communication","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131543291","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The article proposes a conceptual framework supporting researchers in technical communication when using participant observation to collect data on users' information-seeking behaviors, such as what type of information users need in a work task context. The proposed framework is a synthesis, combining and integrating systemic-structural theory of activity and Byström and Hansen [8] conceptual framework.
{"title":"Towards a normative conceptual framework for information-seeking studies in technical communication","authors":"Jonatan Lundin","doi":"10.1145/2618168.2618171","DOIUrl":"https://doi.org/10.1145/2618168.2618171","url":null,"abstract":"The article proposes a conceptual framework supporting researchers in technical communication when using participant observation to collect data on users' information-seeking behaviors, such as what type of information users need in a work task context. The proposed framework is a synthesis, combining and integrating systemic-structural theory of activity and Byström and Hansen [8] conceptual framework.","PeriodicalId":192346,"journal":{"name":"International Conference on Information Systems and Design of Communication","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133243759","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Computer Assisted Audit Tools and Techniques, CAATTs, represent nowadays a regular presence on Chartered Accountants', CAs, daily tasks: several previous researches state that Generalized Audit Software is present in CAs' routines and some specific tools are conquering their space among these professionals' preferences. Present research reveals that "Data Extraction and Analytics" and "Sampling" tools are the most common Information Technologies on Auditing work. Computer Assisted Techniques related to data mining are still not expressive in this reference group or are only utilized by a small group of experts, mainly at big companies. New trends on CAATTs are rising mainly as a consequence of changes in business and technology. This paper intends to draw the big picture on that topic and anticipate new trends on the area: Big Data, Cloud Auditing, Emerging Technologies will be presented. This paper discusses also how can auditors be prepared to the new trends and proposes a new classification for Computer Assisted Audit Tools and Techniques.
{"title":"New trends on CAATTs: what are the chartered accountants' new challenges?","authors":"I. Pedrosa, C. Costa","doi":"10.1145/2618168.2618190","DOIUrl":"https://doi.org/10.1145/2618168.2618190","url":null,"abstract":"Computer Assisted Audit Tools and Techniques, CAATTs, represent nowadays a regular presence on Chartered Accountants', CAs, daily tasks: several previous researches state that Generalized Audit Software is present in CAs' routines and some specific tools are conquering their space among these professionals' preferences. Present research reveals that \"Data Extraction and Analytics\" and \"Sampling\" tools are the most common Information Technologies on Auditing work. Computer Assisted Techniques related to data mining are still not expressive in this reference group or are only utilized by a small group of experts, mainly at big companies. New trends on CAATTs are rising mainly as a consequence of changes in business and technology. This paper intends to draw the big picture on that topic and anticipate new trends on the area: Big Data, Cloud Auditing, Emerging Technologies will be presented. This paper discusses also how can auditors be prepared to the new trends and proposes a new classification for Computer Assisted Audit Tools and Techniques.","PeriodicalId":192346,"journal":{"name":"International Conference on Information Systems and Design of Communication","volume":"251 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115387823","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Catarina Santos, Gaspar Brogueira, Carlos Bernardino
The massive access to the Internet has changed the way we interact and relate. Social networks registered a massive adoption. Free and open source software (FOSS) eases the diffusion of social networks. Moreover, FOSS content management systems (CMS) allow the development and customization without requiring high technical knowledge. WordPress, the most used CMS, is widely used in the proliferation of social networks. This CMS disposes a social network plugin, the BuddyPress. In this paper the authors describe the architecture and functionalities of the BuddyPress. It's also presented a SWOT analysis on BuddyPress.
{"title":"Social networks with BuddyPress","authors":"Catarina Santos, Gaspar Brogueira, Carlos Bernardino","doi":"10.1145/2618168.2618202","DOIUrl":"https://doi.org/10.1145/2618168.2618202","url":null,"abstract":"The massive access to the Internet has changed the way we interact and relate. Social networks registered a massive adoption. Free and open source software (FOSS) eases the diffusion of social networks. Moreover, FOSS content management systems (CMS) allow the development and customization without requiring high technical knowledge. WordPress, the most used CMS, is widely used in the proliferation of social networks. This CMS disposes a social network plugin, the BuddyPress. In this paper the authors describe the architecture and functionalities of the BuddyPress. It's also presented a SWOT analysis on BuddyPress.","PeriodicalId":192346,"journal":{"name":"International Conference on Information Systems and Design of Communication","volume":"192 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123271555","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
C. Costa, Daniel Bofill, J. Baptista, M. Neves, Rosário Durão
The wide spread of new media developed new ways of communicating. When technical subjects are communicated, either in a user manual, advertisement or in science, the use of new media are becoming even more important. As a consequence, a "communication designer" need new skills. These new skills involve text construction, manipulation of images, sound, video and all the new environments (especially social networks). This is far from the traditional Graphic Designer or Technical Writer learned skills. So, the need of communicating technical issues is broad, it covers a wide range of contexts, from professional to semi-professional contexts. Design of Communication knowledge is also important to other practitioners that are not necessarily "Communication Designers".
{"title":"Perspectives on design of communication","authors":"C. Costa, Daniel Bofill, J. Baptista, M. Neves, Rosário Durão","doi":"10.1145/2618168.2618199","DOIUrl":"https://doi.org/10.1145/2618168.2618199","url":null,"abstract":"The wide spread of new media developed new ways of communicating. When technical subjects are communicated, either in a user manual, advertisement or in science, the use of new media are becoming even more important. As a consequence, a \"communication designer\" need new skills. These new skills involve text construction, manipulation of images, sound, video and all the new environments (especially social networks). This is far from the traditional Graphic Designer or Technical Writer learned skills. So, the need of communicating technical issues is broad, it covers a wide range of contexts, from professional to semi-professional contexts. Design of Communication knowledge is also important to other practitioners that are not necessarily \"Communication Designers\".","PeriodicalId":192346,"journal":{"name":"International Conference on Information Systems and Design of Communication","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129945686","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The field of Human-Computer Interaction (HCI) Design has traditionally been very inclusive, as it emerged from the confluence of seemingly disparate disciplines, such as Computer Science, Information Design and even Rhetoric. However, this interdisciplinary orientation has not translated into direct conversations with other disciplines in order to explore a variety of actionable design strategies, which can inform future systems and interactions. This position paper explores one such possible relationship, arguing that HCI can benefit by drawing from other design fields, specifically Architecture. In order to understand how architectural design can inform better information design, we compare and contrast architectural design elements and principles to information architecture design elements within websites. We then use examples of both typical and award-winning architecture to compare to common and award-winning information architecture and website design, in order to draw parallels between the principles at work. The comparison specifically explores how architects of physical spaces create a sense of place through context and transition spaces, and provide users with a thorough understanding of they space they are navigating, concluding with implications for transfer into information design.
{"title":"Using principles from architecture to inform HCI design","authors":"A. Karatsolis, Lito Karatsoli-Chanikian","doi":"10.1145/2618168.2618170","DOIUrl":"https://doi.org/10.1145/2618168.2618170","url":null,"abstract":"The field of Human-Computer Interaction (HCI) Design has traditionally been very inclusive, as it emerged from the confluence of seemingly disparate disciplines, such as Computer Science, Information Design and even Rhetoric. However, this interdisciplinary orientation has not translated into direct conversations with other disciplines in order to explore a variety of actionable design strategies, which can inform future systems and interactions. This position paper explores one such possible relationship, arguing that HCI can benefit by drawing from other design fields, specifically Architecture. In order to understand how architectural design can inform better information design, we compare and contrast architectural design elements and principles to information architecture design elements within websites. We then use examples of both typical and award-winning architecture to compare to common and award-winning information architecture and website design, in order to draw parallels between the principles at work. The comparison specifically explores how architects of physical spaces create a sense of place through context and transition spaces, and provide users with a thorough understanding of they space they are navigating, concluding with implications for transfer into information design.","PeriodicalId":192346,"journal":{"name":"International Conference on Information Systems and Design of Communication","volume":"94 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115742209","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Focused on the welfare of the poor and disadvantaged, philanthropic organizations involved in the distribution of food, clothing and other goods rarely have adequate devices for identifying the needs that might exist and what already exists in nearby organizations. This worsens the response to the needy and the organizations that have goods to donate, which are not able to stock the goods forever. Therefore, we propose a new online collaboration platform for the exchange of goods between the various organizations in order to improve communication, foster collaboration, and fulfil the mission of each organization more efficiently and effectively, and, at the same time, increasing the involvement of the whole community.
{"title":"CharX: a proposal for a collaborative information system for the eXchange of goods between charities","authors":"S. David, M. Abreu, António Trigo","doi":"10.1145/2618168.2618169","DOIUrl":"https://doi.org/10.1145/2618168.2618169","url":null,"abstract":"Focused on the welfare of the poor and disadvantaged, philanthropic organizations involved in the distribution of food, clothing and other goods rarely have adequate devices for identifying the needs that might exist and what already exists in nearby organizations. This worsens the response to the needy and the organizations that have goods to donate, which are not able to stock the goods forever. Therefore, we propose a new online collaboration platform for the exchange of goods between the various organizations in order to improve communication, foster collaboration, and fulfil the mission of each organization more efficiently and effectively, and, at the same time, increasing the involvement of the whole community.","PeriodicalId":192346,"journal":{"name":"International Conference on Information Systems and Design of Communication","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124753004","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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