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Employee value proposition: Which factors matter? A Swiss case study on motivational factors 员工价值主张:哪些因素很重要?瑞士激励因素案例研究
Q1 Social Sciences Pub Date : 2024-01-25 DOI: 10.21511/ppm.22(1).2024.24
Xavier Bronlet, Jessica Basile, Roberta Basile, Nicola Ferla
Companies are developing strategies to attract and retain talented workforce in an always more effervescent labor market. The ones that relate to attracting talents are usually referred to as employer branding, and the ones related to retaining talents are usually referred to as employee value propositions. This study aims to investigate the motivational factors in the employee value proposition model and suggest an extension of the common models. A questionnaire was elaborated to check the validity of the hypothetical model. The sample includes a large Swiss financial institution that decided to remain anonymous. 517 employees have provided valid observations; the multivariate analysis conducted under the lenses of structural equation modeling confirms the validity of the hypothetical model. In particular, the study illustrates that extrinsic (salary, benefits, career) and intrinsic (work environment, work purpose, and job strain) motivational factors must be considered in the employee value proposition model. The intrinsic motivational factors contribute slightly more than the extrinsic motivational factors; the salary factor contributes the most among the extrinsic motivation variables, and the working environment factor contributes the most among the intrinsic motivation variables. The elaborated model has practical application for corporations who want to govern their employee value proposition and align their employer branding identity. It extends the theoretical foundations to support further research in this domain.
在日益活跃的劳动力市场上,企业正在制定吸引和留住人才的战略。与吸引人才相关的战略通常被称为雇主品牌战略,与留住人才相关的战略通常被称为员工价值主张。本研究旨在调查员工价值主张模型中的激励因素,并对常见模型提出扩展建议。为检验假设模型的有效性,本研究编制了一份调查问卷。样本包括一家决定匿名的瑞士大型金融机构。517 名员工提供了有效的观察结果;在结构方程模型下进行的多元分析证实了假设模型的有效性。研究特别说明,员工价值主张模型必须考虑外在激励因素(薪酬、福利、职业生涯)和内在激励因素(工作环境、工作目的和工作压力)。内在激励因素的贡献略大于外在激励因素;外在激励变量中,薪酬因素的贡献最大,而内在激励变量中,工作环境因素的贡献最大。所建立的模型对那些希望管理其员工价值主张和调整其雇主品牌形象的企业具有实际应用价值。它扩展了理论基础,为这一领域的进一步研究提供了支持。
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引用次数: 0
Strategic enablers: Unveiling crucial drivers for managerial adoption of electronic resources planning 战略推动因素:揭示管理部门采用电子资源规划的关键驱动因素
Q1 Social Sciences Pub Date : 2024-01-25 DOI: 10.21511/ppm.22(1).2024.25
Florentina Kurniasari, Elissa Dwi Lestari
The rapid growth of the information technology industry has spurred corporate process digitalization. This study aims to examine how the Unified Theory of Acceptance and Use of Technology’s (UTAUT) major tenets – performance expectancy and effort expectancy – and trust affect managers’ acceptance of new e-fulfillment services. This study also considers Hofstede’s cultural dimension of long-term orientation as the major variable influencing management’s acceptance of the new fulfillment platform. This study employed a quantitative research methodology with a simple random sampling of 248 Indonesian Logistic Association members from various industries. The research finding shows that only effort expectancy does not significantly affect managers’ e-fulfillment platform usage. Both effort expectancy and performance expectancy have a significant impact on employee trust in using the new technology. In addition, performance expectancy, customer trust, and long-term orientation positively affect the managerial adoption of e-fulfillment services. The study also shows a full mediation effect of customer trust in the relationship of effort expectancy to managerial adoption and a partial mediation effect in the influence of performance expectancy into managerial adoption of electronic resources planning with trust as a mediating variable.AcknowledgmentThis study is conducted with the support from the Ministry of Education, Culture, Research, with the Contract No. 1170/LL3/AL.04/2023; 0059-RD-LPPM-UMN/P-JD/V/2023.
信息技术产业的快速发展推动了企业流程数字化。本研究旨在探讨技术接受与使用统一理论(UTAUT)的主要原则--绩效预期和努力预期--以及信任如何影响管理人员对新的电子履约服务的接受。本研究还将霍夫斯泰德(Hofstede)的文化维度 "长期取向 "视为影响管理层接受新履约平台的主要变量。本研究采用定量研究方法,对来自不同行业的 248 名印尼物流协会会员进行了简单随机抽样。研究结果表明,只有努力预期对管理人员使用电子履约平台没有显著影响。努力期望值和绩效期望值对员工使用新技术的信任度都有显著影响。此外,绩效预期、客户信任和长期导向也会对管理人员采用电子履约服务产生积极影响。研究还表明,在努力期望与管理采用的关系中,客户信任具有完全中介效应;在绩效期望对管理采用电子资源规划的影响中,信任作为中介变量具有部分中介效应。
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引用次数: 0
The moderating role of intrinsic religiosity in the relationship of stressors and job performance: Evidence from Indonesia 内在宗教性在压力源与工作绩效关系中的调节作用:印度尼西亚的证据
Q1 Social Sciences Pub Date : 2024-01-24 DOI: 10.21511/ppm.22(1).2024.22
Lina Lina
Job performance is the ability to complete work according to predetermined standards. Stressful conditions at work can make job performance worse. An individual’s intrinsic religiosity can weaken these stressful conditions. This study aims to empirically prove the influence of challenge and hindrance stressors on job performance and examine whether intrinsic religiosity can moderate this influence. This paper uses the method of administering online questionnaire surveys by distributing Google Form links to the eligible respondents without conducting the interview. It employs a non-probability sampling design with a purposive sampling method, in this case, judgment sampling. The criteria for selecting respondents are individuals who have the status of full-time employees and work in state-owned and private-owned organizations in the cities of Indonesia. This study proved all hypotheses. Higher challenge stressors result in higher job performance. At the same time, higher hindrance stressors result in lower job performance. Further, intrinsic religiosity weakens the positive influence of challenge stressors on job performance. Individuals who are always attached to God will use work as a means to please God. The characteristics of these individuals are having a positive mental attitude so that they are always ready and calm in facing various work situations and view work as a calling. Also, this study proves that the negative influence of hindrance stressors on job performance is weaker in people with intrinsic religiosity. Ambiguous job descriptions, conflicts, or excessive work are no longer burdensome.AcknowledgmentThis study is funded by the Faculty of Economics and Business, Pelita Harapan University, award number 023/P-ORP-FEB/I/2024.
工作表现是指按照预定标准完成工作的能力。工作中的压力会使工作表现变得更糟。个人的内在宗教性可以削弱这些压力条件。本研究旨在通过实证研究证明挑战性和阻碍性压力源对工作绩效的影响,并探讨内在宗教性是否能缓和这种影响。本文采用在线问卷调查的方法,向符合条件的受访者分发谷歌表格链接,而不进行访谈。本文采用了非概率抽样设计和目的性抽样方法,即判断抽样。选择受访者的标准是具有全职雇员身份并在印尼各城市的国有和私营机构工作的个人。本研究证明了所有假设。挑战压力越大,工作绩效越高。同时,阻碍压力越大,工作绩效越低。此外,内在宗教性会削弱挑战压力源对工作绩效的积极影响。总是依恋上帝的人会把工作作为取悦上帝的一种手段。这些人的特点是具有积极的心理态度,因此他们在面对各种工作情况时总是准备就绪、镇定自若,并将工作视为一种召唤。此外,本研究还证明,阻碍性压力源对工作绩效的负面影响在具有内在宗教信仰的人身上较弱。本研究由民望大学经济与商业学院资助,奖励编号为 023/P-ORP-FEB/I/2024。
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引用次数: 0
Investigating factors affecting project performance moderated by project governance 调查项目管理对项目绩效的影响因素
Q1 Social Sciences Pub Date : 2024-01-24 DOI: 10.21511/ppm.22(1).2024.23
Wafa Rashid Alalyani, Chia Kuang Lee
The purpose of this study is to empirically examine the impact of total quality management, institutional pressure, and organizational citizenship behavior on project performance moderated by project governance in ongoing construction projects. Empirical data were collected from 162 respondents engaged in ongoing construction projects in Oman using a self-administered questionnaire. The partial least square structural equation modeling (PLS-SEM) technique was used to analyze the data. The findings show that TQM significantly impacts project performance. In contrast, organizational citizenship behavior did not mediate between total quality management and project performance. Project governance partially moderated the impact of total quality management on project performance. This study offers practical implications for the construction industry that wants to improve its project performance. This paper recognizes the significance of TQM practices by developing an industry-wide culture of successful project performance. It is vital to support the ongoing efforts of the project managers to promote and apply quality management principles, particularly in the construction industry.
本研究的目的是通过实证研究,探讨在建建筑项目中,在项目管理的调节下,全面质量管理、制度压力和组织公民行为对项目绩效的影响。研究采用自填问卷的方式,从 162 名在阿曼从事在建工程项目的受访者中收集了经验数据。数据分析采用了偏最小二乘法结构方程模型(PLS-SEM)技术。研究结果表明,全面质量管理对项目绩效有重大影响。相比之下,组织公民行为并没有在全面质量管理和项目绩效之间起到中介作用。项目治理部分调节了全面质量管理对项目绩效的影响。本研究为希望提高项目绩效的建筑行业提供了实际启示。本文通过在全行业范围内发展成功的项目绩效文化,认识到了全面质量管理实践的重要意义。支持项目经理不断努力推广和应用质量管理原则至关重要,尤其是在建筑行业。
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引用次数: 0
How do commitment-based HRM practices and a developmental culture interact to foster open innovation in SMEs? 以承诺为基础的人力资源管理实践和发展文化如何相互作用,促进中小企业的开放式创新?
Q1 Social Sciences Pub Date : 2024-01-22 DOI: 10.21511/ppm.22(1).2024.20
Elona Çera, Roland Subashi
This paper aims to bring new insights into the role of commitment-based human resource management practices in open innovation in small and medium-sized enterprises. Additionally, the goal is to enhance comprehension of the aforementioned interactions by considering the mediating effect of developmental culture. Data were collected from owners and managers of 131 small and medium-sized enterprises operating in the service and manufacturing sectors in Albania. The study employed a quantitative research instrument, namely online surveys. To yield results and extract figures, the study applied partial least squares-structural equation modeling, examining the interrelationships among constructs. The empirical results highlight the direct effects of commitment-based human resource management practices and developmental culture on open innovation. Specifically, the study reveals that commitment-based human resource management practices have a significant role in promoting open innovation (O = 0.598, t = 10.057, p = 0.000). Additionally, the findings indicate that developmental culture serves as a complementary factor by mediating the connection between commitment-based human resource management practices and open innovation (O = 0.136, t = 1.789, p = 0.037). This study draws the attention of business owners and strategy developers circumnavigating the Albanian small and medium-sized enterprises environment. Barring certain limitations, it enthralls their propensity toward innovation, aligning it with an enabling business culture.AcknowledgmentThis work is supported by Tomas Bata University internal grants, FaME TBU No. IGA/FaME/2023/012 “Closed and open innovation: role of human resource, servant leadership, digitalization, and uncertainty.”
本文旨在对基于承诺的人力资源管理实践在中小企业开放式创新中的作用提出新的见解。此外,本文还希望通过考虑发展文化的中介效应,加深对上述相互作用的理解。研究从阿尔巴尼亚 131 家服务业和制造业中小型企业的所有者和管理者处收集数据。研究采用了定量研究工具,即在线调查。为了得出结果并提取数据,研究采用了偏最小二乘法-结构方程模型,以检验各构件之间的相互关系。实证结果凸显了基于承诺的人力资源管理实践和发展文化对开放式创新的直接影响。具体而言,研究表明,基于承诺的人力资源管理实践对开放式创新具有显著的促进作用(O = 0.598,t = 10.057,p = 0.000)。此外,研究结果表明,发展文化作为一个互补因素,在基于承诺的人力资源管理实践与开放式创新之间起到了中介作用(O = 0.136,t = 1.789,p = 0.037)。这项研究引起了阿尔巴尼亚中小企业环境中的企业主和战略制定者的关注。本研究得到了托马斯-巴塔大学(Tomas Bata University)IGA/FaME/2023/012号 "封闭式创新与开放式创新:人力资源的作用、仆人式领导、数字化和不确定性 "内部赠款的支持。
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引用次数: 0
The impact of home office on employee productivity and work balance 家庭办公室对员工生产力和工作平衡的影响
Q1 Social Sciences Pub Date : 2024-01-22 DOI: 10.21511/ppm.22(1).2024.21
Adriana Grenčíková, Jana Španková, M. Kordoš
The implementation of the home office has changed the organization of work not only during the pandemic but also permanently, so it is considered challenging to explore the effects on work processes and the value orientation of employees. This study aims to identify the employees’ subjective perceptions of work productivity, as well as the advantages and disadvantages of home office during each wave of the COVID-19 outbreak, by taking into account the views of each generational cohort. The paper analyzes the effects of the home office on employee productivity in Slovak firms and its impacts on private life. Descriptive statistical methods were used to process the data obtained by questionnaire survey, conducted in several phases from September 1, 2020, till August 20, 2022, on a sample of 1167 respondents reached by random selection. The questionnaire was distributed through social network sites and targeted at people who use information and communication technologies, which is a requirement of the home office. The hypothesis was verified using the chi-square test. Based on the survey results, workers who use home offices feel isolated and prefer a combined form of work; they lack social contact, which reflects negatively on their mental health. The combined form of work also significantly impacts the sustainability of work productivity. The study recommends that organizations ensure work-life balance, understanding the particular generations working within the home office.
家庭办公室的实施不仅在疫情期间改变了工作组织,而且永久性地改变了工作组织,因此探讨其对工作流程和员工价值取向的影响被认为是一项挑战。本研究旨在结合各代人的观点,确定员工对工作效率的主观看法,以及在 COVID-19 爆发的每一波中家庭办公室的优缺点。本文分析了家庭办公室对斯洛伐克企业员工工作效率的影响及其对私人生活的影响。本文采用描述性统计方法处理通过问卷调查获得的数据,问卷调查从 2020 年 9 月 1 日至 2022 年 8 月 20 日分几个阶段进行,随机抽取了 1167 名受访者。问卷通过社交网站发放,对象是使用信息和通信技术的人,这也是家庭办公室的要求。假设通过卡方检验得到了验证。根据调查结果,使用家庭办公室的工人感到孤立无援,更倾向于综合工作形式;他们缺乏社会接触,这对他们的心理健康产生了负面影响。综合工作形式也严重影响了工作效率的可持续性。研究建议各组织确保工作与生活的平衡,了解在家庭办公室工作的几代人的特殊情况。
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引用次数: 0
The role of supply chain management in improving performance of Jordanian small and medium enterprises 供应链管理在提高约旦中小企业绩效方面的作用
Q1 Social Sciences Pub Date : 2024-01-19 DOI: 10.21511/ppm.22(1).2024.19
A. Almohtaseb, Jehad S. Aldehayyat, Adel Al Khattab, Z. Alabaddi
Supply chain management practices are always helpful for multinational enterprises in increasing their growth. However, there has always remained an open debate about which practices are helpful for small and medium enterprises (SMEs). Therefore, this study has examined the influence of supply chain management practices on the performance of SMEs. Moreover, it has examined how the moderation of supply chain ecocentricity and innovation capabilities strengthens or weakens the relationship between supply chain management practices and SMEs’ performance. The quantitative study involved 352 SME managers as they can provide the relevant information and possess complete knowledge of management practices. The data were gathered via a questionnaire, and the responses were analyzed using IBM SPSS 28 and IBM AMOS. The results show that SMEs’ performance is linked to supply chain management practices (β = 0.544; P < .001), and this linkage is further strengthened by supply chain ecocentricity (R2 change = 0. 082***, F-Statistics = 47.18) and innovation capabilities (R2 change = 0.061***, F-Statistics = 39.74). SMEs can enhance their performance by efficiently incorporating supply chain management practices and developing innovation capabilities and supply chain ecocentricity.AcknowledgmentsThis study is funded by Al Hussein Bin Talal University, Ma’an, Jordan, No. 125/2023.
供应链管理实践总是有助于跨国企业提高增长速度。然而,关于哪些做法对中小型企业(SMEs)有帮助,一直存在争议。因此,本研究探讨了供应链管理实践对中小企业绩效的影响。此外,研究还探讨了供应链生态中心和创新能力的调节作用如何加强或削弱供应链管理实践与中小企业绩效之间的关系。定量研究涉及 352 名中小企业经理,因为他们可以提供相关信息,并对管理实践有全面的了解。研究通过问卷收集数据,并使用 IBM SPSS 28 和 IBM AMOS 对回答进行分析。结果表明,中小企业的绩效与供应链管理实践有关(β = 0.544; P < .001),供应链生态中心(R2 变化 = 0. 082***,F-统计量 = 47.18)和创新能力(R2 变化 = 0.061***,F-统计量 = 39.74)进一步加强了这种联系。中小企业可以通过有效融入供应链管理实践、发展创新能力和供应链生态中心性来提高其绩效。 鸣谢本研究由约旦马安的 Al Hussein Bin Talal 大学资助,编号为 125/2023。
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引用次数: 0
The paradox of independent board members and financial return of state-owned enterprises: Case of Lithuania 独立董事会成员与国有企业财务回报的悖论:立陶宛案例
Q1 Social Sciences Pub Date : 2024-01-19 DOI: 10.21511/ppm.22(1).2024.18
Donatas Voveris, A. Jaržemskis, Ieva Girdvainienė
The relationship between governance measures and company performance is a widely debated topic in economics, finance, and organizational analyses with diverse outcomes in the existing scholarly body of work. This study aims to examine the relationship between the share of independent members on the board and the financial return of state-owned enterprises. Lithuania was chosen as a setting for the research because the country has been successfully implementing ambitious corporate governance reforms in the public sector and thus is recognized by the Organisation for Economic Co-operation and Development for its efforts. Within the examined dataset of 27 Lithuanian state-owned enterprises spanning 2015 to 2021, there was a notable rise in the proportion of independent board members, ascending from 13% in 2015 to 61% in 2021. However, no statistically significant correlation is discerned between the share of independent board members and financial performance indicators, specifically return on assets (r (181) = –0.020, p > 0.05) and return on equity (r (181) = –0.104, p > 0.05). The quantitative results are complemented through the administration of semi-structured interviews with a subset of board members affiliated with these enterprises. The absence of a relationship between independent board members and the financial return is explained via a more significant influence of state decisions than the effect of a board. Therefore, the appointment of independent board members alone cannot be regarded as the sole guarantor of improvement in financial returns.
治理措施与公司业绩之间的关系是经济学、金融学和组织分析中一个广受争议的话题,在现有的学术研究中取得了不同的成果。本研究旨在探讨国有企业董事会独立成员比例与财务回报之间的关系。之所以选择立陶宛作为研究背景,是因为该国在公共部门成功实施了雄心勃勃的公司治理改革,其努力得到了经济合作与发展组织的认可。在所研究的 2015 年至 2021 年期间 27 家立陶宛国有企业的数据集中,独立董事会成员的比例明显上升,从 2015 年的 13% 上升到 2021 年的 61%。然而,独立董事会成员的比例与财务业绩指标,特别是资产回报率(r (181) = -0.020,p >0.05)和股本回报率(r (181) = -0.104,p >0.05)之间没有统计学意义上的显著相关性。通过对这些企业的部分董事会成员进行半结构化访谈,对量化结果进行了补充。独立董事会成员与财务回报之间没有关系的原因是,国家决策的影响比董事会的影响更大。因此,不能仅将任命独立董事会成员视为提高财务回报的唯一保证。
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引用次数: 0
The impact of adopting the digital strategy on the competitive advantage: A moderating role of employee satisfaction in the Jordanian banking sector 采用数字化战略对竞争优势的影响:约旦银行业员工满意度的调节作用
Q1 Social Sciences Pub Date : 2024-01-18 DOI: 10.21511/ppm.22(1).2024.17
Tayseer AL Afaishat, Maan Al-Maadhedee, Ismail Yamin
Digital strategy is one of the methods adopted by organizations to use digital technology to achieve business goals, improve performance, and enhance competitive advantage by significantly improving customer experience. Success in achieving competitive advantage requires implementing the digital strategy effectively. The study aims to determine the impact of adopting the digital strategy on the possession of competitive advantage with the moderating role of employee satisfaction in the Jordanian banking sector. Data were collected from 397 employees working in twelve Jordanian banks. The SPSS software was used to analyze the data and test the hypotheses. The results show that adopting digital strategy dimensions explains 55.6% of the variance of competitive advantage dimensions. Data, quality, and flexibility explain 45.8%, 44.8%, and 47.3% of the variance of competitive advantage, respectively. Also, the results show a positive impact of digital strategy dimensions (technologies, data, human resources, and operations) on competitive advantage dimensions (quality, flexibility, and cost). Moreover, the results also show that employee satisfaction moderates and enhances the relationship between adopting the digital strategy and possessing competitive advantages. The study recommended that decision-makers in commercial banks pay attention to applying digital technology because it enhances the speed and quality of providing services to customers.
数字战略是企业利用数字技术来实现业务目标、提高绩效,以及通过显著改善客户体验来增强竞争优势的方法之一。要成功实现竞争优势,就必须有效实施数字化战略。本研究旨在确定约旦银行业采用数字化战略对拥有竞争优势的影响,以及员工满意度的调节作用。数据收集自约旦 12 家银行的 397 名员工。采用 SPSS 软件对数据进行分析并检验假设。结果显示,采用数字化战略维度解释了竞争优势维度方差的 55.6%。数据、质量和灵活性分别解释了竞争优势方差的 45.8%、44.8% 和 47.3%。结果还显示,数字化战略维度(技术、数据、人力资源和运营)对竞争优势维度(质量、灵活性和成本)产生了积极影响。此外,研究结果还显示,员工满意度调节并增强了采用数字化战略与拥有竞争优势之间的关系。研究建议商业银行的决策者重视数字技术的应用,因为它能提高为客户提供服务的速度和质量。
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引用次数: 0
Human capital and sustainable university: Mediating role of sustainable human resource management in Indonesia 人力资本与可持续大学:印度尼西亚可持续人力资源管理的中介作用
Q1 Social Sciences Pub Date : 2024-01-15 DOI: 10.21511/ppm.22(1).2024.16
Yunata Kandhias Akbar, Sunda Ariana, Antonius Setyadi, S. Pawirosumarto, Endri Endri
Sustainable universities play a role in evaluating and reporting on sustainable practices in developing countries. The study aims to identify human capital’s impact on sustainable university performance by implementing sustainable human resource management (sustainable HRM) as a mediating variable. The paper uses a quantitative approach, with a sample of 140 employees consisting of lecturers and educational staff at Esa Unggul University, Jakarta, Indonesia. Data were collected using a Likert scale questionnaire and analyzed using structural equation modeling-partial least squares with SmartPLS 4.0 software. The results showed a positive and significant impact that was statistically proven by a direct impact of human capital and sustainable HRM on sustainable universities as well as an indirect impact of human capital on sustainable universities mediated by sustainable HRM. Furthermore, the results showed that the level of direct influence of human capital on sustainable universities has an influence value of 0.371, where the influence is categorized as weak. The level of indirect influence with sustainable HRM as a mediator between human capital and sustainable universities has an influence of 0.662 with a fairly strong/moderate influence. This proves that the role of sustainable HRM practices is an essential component in realizing a sustainable university. Empirical findings recommend increasing the capacity and quality of lecturers and education staff as the main component of university human capital to achieve sustainable higher education performance. Sustainable HRM practices need to be implemented thoughtfully by universities to improve performance from economic, environmental, and social aspects.
可持续大学在评估和报告发展中国家的可持续实践方面发挥着作用。本研究旨在通过实施可持续人力资源管理(可持续人力资源管理)作为中介变量,确定人力资本对可持续大学绩效的影响。本文采用定量方法,以印度尼西亚雅加达埃萨翁古尔大学(Esa Unggul University)的讲师和教育工作者共 140 名员工为样本。数据采用李克特量表问卷收集,并使用 SmartPLS 4.0 软件进行结构方程建模--部分最小二乘法分析。结果表明,人力资本和可持续人力资源管理对可持续发展的大学有直接影响,而人力资本对可持续发展的大学也有间接影响。此外,研究结果表明,人力资本对可持续发展大学的直接影响程度的影响值为 0.371,影响程度被归类为弱。可持续人力资源管理作为人力资本与可持续大学之间的中介,其间接影响程度为 0.662,影响程度相当强/中等。这证明了可持续人力资源管理实践是实现可持续大学的重要组成部分。实证研究结果建议提高讲师和教育工作者的能力和素质,将其作为大学人力资本的主要组成部分,以实现高等教育的可持续发展。大学需要深思熟虑地实施可持续人力资源管理实践,以从经济、环境和社会方面提高绩效。
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