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Tokopedia's Strategy in Improving the Quality of Human Resources to Increase Business Productivity and Profits Tokopedia在提高人力资源质量以提高企业生产力和利润方面的策略
Pub Date : 2021-04-11 DOI: 10.2139/ssrn.3827519
Ardi Hizban
Human resources are one of the important factors in a company to achieve its goals and objectives, because human resources are one of the factors determining the success or failure of a company in achieving its goals.

Human resource development is basically an increase in employee performance that reflects the ability of organizational members to work, meaning that the performance of each employee is assessed and measured according to the criteria set by the organization

Organizations are systems and human activities that work together. In line with that the organization is said to be a rational coordination of the activities of a number of people to achieve goals. Therefore, the organization expects that employees can excel and be able to create conditional conditions. So that employees will not experience boredom, boredom and feeling lazy to work which results in decreased morale. If morale decreases, it can result in a decrease in employee performance. Decreased employee performance can result in losses in the organization. Improved employee performance will bring progress for the company to be able to survive in an unstable business environment competition.

Therefore, efforts to improve employee performance are the most serious management challenges because the success in achieving the goals and survival of the company depends on the quality of the performance of human resources in it.

Tokopedia is an online marketplace that allows individuals and business owners in Indonesia to open and manage their online store easily and free of cost, while providing a safe and comfortable online buying and selling experience. Tokopedia is one of the largest and fastest growing internet companies in Indonesia with a vision of “Building a better Indonesia through the internet”. This online buying and selling (start-up) has an office based in Jakarta and a website registered with the name Tokopedia.com. This encyclopedia of online shops in Indonesia takes the form of an online mall that brings together sellers and buyers and allows for safer and more convenient online buying and selling transactions. Tokopedia provides a means of buying and selling online, where anyone can open an online store and serve buyers from all over Indonesia. Tokopedia users, commonly called Toppers, can sell new and used goods through Tokopedia, even though the majority of items sold are new and at a predetermined price.

Tokopedia was founded by William Tanuwijaya and Leontinus Alpha Edison on February 6, 2009 and its product, the www.Tokopedia.com website, was officially launched on August 17, 2009. Tokopedia received initial funding of Rp. 2.5 billion from PT. Indonusa Dwitama (a subsidiary of the Nusapati Group) which is an investment company in the field of boksite mining, oil palm cultivation, online shops, trading in the oil and energy sector as well as financial services in February 2009. While it is still in the "closed" version where user
人力资源是公司实现其目标的重要因素之一,因为人力资源是决定公司实现其目标的成功或失败的因素之一。人力资源开发基本上是员工绩效的提高,反映了组织成员的工作能力,这意味着每个员工的绩效是根据组织制定的标准来评估和衡量的。组织是共同工作的系统和人类活动。符合这一要求的组织据说是一个合理协调若干人的活动以实现目标的组织。因此,组织期望员工能够出类拔萃,能够创造条件。这样员工就不会感到无聊,厌倦和懒惰,从而导致士气下降。如果士气下降,就会导致员工绩效下降。员工绩效的下降会导致组织的损失。员工绩效的提高将为公司带来进步,使公司能够在不稳定的商业环境竞争中生存下来。因此,努力提高员工绩效是最严峻的管理挑战,因为成功实现公司的目标和生存取决于人力资源的绩效质量。Tokopedia是一个在线市场,允许印度尼西亚的个人和企业主轻松免费地开设和管理他们的在线商店,同时提供安全舒适的在线购买和销售体验。Tokopedia是印尼规模最大、发展最快的互联网公司之一,其愿景是“通过互联网建设更美好的印尼”。这家在线买卖(初创)公司在雅加达设有办事处,并注册了一个名为Tokopedia.com的网站。这个印尼网上商店的百科全书采用了一个网上商城的形式,将卖家和买家聚集在一起,允许更安全、更方便的网上买卖交易。Tokopedia提供了一种在线买卖的方式,任何人都可以在这里开设网上商店,为来自印度尼西亚各地的买家提供服务。Tokopedia的用户通常被称为Toppers,他们可以通过Tokopedia出售新商品和二手商品,尽管出售的大多数商品都是新的,而且价格是预先确定的。Tokopedia由William Tanuwijaya和Leontinus Alpha Edison于2009年2月6日创立,其产品www.Tokopedia.com网站于2009年8月17日正式推出。2009年2月,Tokopedia从PT. Indonusa Dwitama (Nusapati集团的子公司)获得了25亿卢比的初始资金,PT. Indonusa Dwitama是一家投资公司,业务领域包括现场采矿、油棕种植、在线商店、石油和能源部门贸易以及金融服务。虽然Tokopedia仍然处于“封闭”版本,用户只能通过邀请进入,但它赢得了2009年BubuAwards的“企业奖电子商务类别”。Tokopedia从East Ventures获得了进一步的投资资金,East Ventures是一家总部位于新加坡的公司,专注于投资不断增长的互联网业务。在Markplus公司于2014年举办的Markplus会议上,Tokopedia被选为电子商务领域的年度营销人员。获得这一奖项是因为Tokopedia为印尼的在线业务发展做出了贡献。作为连接数百万想要创造机会的人的桥梁,Tokopedia在2016年印度尼西亚数字经济奖中被授予客户行业最佳公司。今年是Tokopedia成立的第七个年头,作为Tokopedia的首席执行官和联合创始人,William Tanuwijaya被选为代表印度尼西亚参加世界经济论坛的全球青年领袖。当时,我们的首席执行官被视为亚太地区最具影响力的年轻领导人之一,因为他为年轻一代创造了有前途的创新。Tokopedia有一个市场,提供印度尼西亚最多样化的产品选择。Tokopedia与超过1000万的卖家,各种官方商店以及物流和支付合作伙伴合作,为客户提供最佳体验。
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引用次数: 0
CSR and Sustainable Development - A Primer 企业社会责任与可持续发展入门
Pub Date : 2020-09-11 DOI: 10.2139/ssrn.3755973
Dr. Ramakrishnan
Sustainable development and social responsibility of businesses or corporations have become increasingly an issue of concern since the early 1990s. The basic human activity trade is not always about making money though profit has been associated with it. Business with their products and consequence are essentially more social than economic. Through the marketplace and governmental regulation, social and environmental concerns are related to business. Society and business depend on each other and business must take full account of the societal expectations. Sustainable business looks at how a business can adapt to global social and environmental trends, such as future regulation on carbon output, water shortages, and changing demographics. Social, Economic and environment are the three pillars or dimensions of Sustainable development. Sustainability is a conscious choice on a continuous basis. To move towards more sustainability, all of us need to change our patterns of consumption and production. Principles of Sustainable Development and CSR have close links. Sustainable businesses create the future by creating stronger, richer markets for business. Every business strives to earn maximum profit. However, companies have to shoulder certain responsibilities as a corporate citizen. Corporation need to review and consider new or modified business practices regularly that will improve the quality of life of all stakeholders. Both society and business used to believe that taking care of other social and environmental concerns are the duty of the state or government. Companies have become the main players in creating environmental and social problems; therefore, change must begin with companies that can lead a transition. CSR matters as it mirrors the core values of the society and been instrumental in bringing about Sustainable development. CSR has a complex relationship between business and society and plays an important part of the business environment. Business organizations are accountable to that society for their actions as they are part of the larger society Responsible leaders are concerned with reconciling and aligning the demands, needs, interests, and values of the key stakeholders. CSR expects accountability from all stakeholders. Good Stakeholder relationships can lead to competitive advantage The relationship between Sustainable Development and CSR was not explicit as these concepts progressed separately for a long time. In recent years these two concepts of CSR and sustainable development has strengthened with their interactions. A dynamic and well-functioning business sector, can be driving force of sustainable development CSR is multifunctional in nature. Hence, it is important that integral and broad sustainable CSR is undertaken. This will help in the quest to develop transformational and sustainable CSR practices. **************************
自20世纪90年代初以来,企业或公司的可持续发展和社会责任日益成为人们关注的问题。人类的基本活动贸易并不总是为了赚钱,尽管利润一直与之相关。其产品及其后果的商业本质上更多是社会性的,而不是经济性的。通过市场和政府监管,社会和环境问题与企业相关。社会和企业相互依存,企业必须充分考虑社会的期望。可持续商业关注的是企业如何适应全球社会和环境趋势,比如未来对碳排放、水资源短缺和人口结构变化的监管。社会、经济和环境是可持续发展的三个支柱或层面。可持续发展是在持续的基础上有意识的选择。为了实现更大的可持续性,我们所有人都需要改变我们的消费和生产模式。可持续发展原则与企业社会责任有着密切的联系。可持续发展的企业通过为企业创造更强大、更丰富的市场来创造未来。每个企业都力求获得最大的利润。然而,作为企业公民,公司必须承担一定的责任。公司需要定期审查和考虑新的或修改的业务实践,这将提高所有利益相关者的生活质量。过去,社会和企业都认为,关心其他社会和环境问题是国家或政府的责任。公司已经成为制造环境和社会问题的主要参与者;因此,变革必须从能够引领转型的公司开始。企业社会责任很重要,因为它反映了社会的核心价值观,并有助于实现可持续发展。企业社会责任是企业与社会的复杂关系,是企业环境的重要组成部分。商业组织对社会负责,因为他们是更大社会的一部分。负责任的领导者关心的是协调和调整关键利益相关者的需求、需求、利益和价值观。企业社会责任要求所有利益相关者承担责任。良好的利益相关者关系可以带来竞争优势。可持续发展和企业社会责任之间的关系并不明确,因为这两个概念在很长一段时间内是分开发展的。近年来,企业社会责任和可持续发展这两个概念在相互作用中得到了加强。一个充满活力和运作良好的商业部门,可以成为可持续发展的推动力,企业社会责任是多功能的。因此,全面和广泛的可持续的企业社会责任是很重要的。这将有助于开发转型和可持续的企业社会责任实践。**************************
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引用次数: 1
Crossing the Borderline in Strategic Corporate Philanthropy: Dangote and the Construction of Cement Roads in Nigeria 战略企业慈善事业的跨越:丹格特与尼日利亚水泥路建设
Pub Date : 2020-01-01 DOI: 10.1111/beer.12249
A. Ezeoha, C. Uche, A. Ujunwa
Using the case of Nigeria's Dangote Group and an exploratory research technique, we critique CSR practices in a developing country context based on a three‐pillar model—traditional CSR, strategic CSR and strategic business engagements. Our paper makes a unique contribution by revealing how a company can transform its strategic CSR into strategic business engagements that permit it to circumvent public procurement laws and secure public contracts at non‐competitive terms. We show how, in weak institutional and regulatory contexts, strategic CSR could be turned to a tool for rent extraction and profit maximization. We advocate for regulatory measures that impose ex ante and ex post limits on the extent to which firms can go in integrating CSR into their normal business operations. Based on the outcomes from this important African case study, we illustrate and propose the strategic business engagement model as a new framework for analysing the social benefits of strategic CSR practices in developing countries.
利用尼日利亚丹格特集团的案例和探索性研究技术,我们基于三个支柱模型,传统企业社会责任,战略企业社会责任和战略商业合作,对发展中国家背景下的企业社会责任实践进行了批判。我们的论文做出了独特的贡献,揭示了公司如何将其战略性企业社会责任转变为战略性商业活动,使其能够规避公共采购法,并以非竞争性条款获得公共合同。我们展示了在薄弱的制度和监管背景下,战略性企业社会责任如何变成一种榨取租金和利润最大化的工具。我们主张采取监管措施,对企业将企业社会责任融入其正常业务运营的程度施加事前和事后限制。基于这一重要的非洲案例研究的结果,我们阐述并提出了战略商业参与模型,作为分析发展中国家战略企业社会责任实践的社会效益的新框架。
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引用次数: 6
The Human is the Work in Progress, Now 人类是正在进行的工作,现在
Pub Date : 2019-09-16 DOI: 10.2139/ssrn.3454783
M. Prabakaran
The paper explores, what is it to be human. It suggests that to be human is to be in tune with the human programming.
这篇论文探讨了什么是人类。它表明,作为人类就是要与人类的程序保持一致。
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引用次数: 0
How ESG Investing Has Impacted the Asset Pricing in the Equity Market ESG投资如何影响股票市场的资产定价
Pub Date : 2018-11-27 DOI: 10.2139/ssrn.3316862
Leila Bennani, Théo Le Guenedal, Frédéric Lepetit, Lai Ly, Vincent Mortier, T. Roncalli, Takaya Sekine
ESG investing has gained considerable traction over the past few years and, alongside smart beta, factor investing and alternative risk premia, is one of the current hot topics for the asset management industry. Nevertheless, even though large institutions such as insurance companies, pension funds and sovereign wealth funds have invested significantly in ESG strategies over recent years and we are observing a substantial and increasing interest from other investors such as wealth management or retail investors, the question of performance remains a controversial issue and a puzzle for the financial community. Indeed, academic findings have been mixed and have revealed a U-shape pricing of stocks in the equity market, meaning that both best-in-class and worst-in-class ESG stocks have been rewarded by the equity market in the past. In this research, we analyze the relationship between ESG and performance in the recent years (2010 – 2017) since ESG was more an anecdotal and explanatory investment idea before the Global Financial Crisis. For that, we consider different regions (North America, Europe, Japan, World) and different investment styles (passive management, active management and factor investing). We show that ESG investing has been rewarded since 2014, but not before. Across the three ESG pillars, the Environment factor in North America and the Governance factor in the Eurozone performed the strongest. Overall, the study reveals that ESG does not impact all stocks, but tends to impact best-in-class and worst-in-class assets. Contrary to common beliefs, we also observe that ESG had little impact on volatility and drawdown management during the 2010-2017 period. In the case of passive management, implementing an ESG strategy helps to improve the information ratio if the investor accepts to take a tracking error risk. Finally, we show that ESG investing is related to factor investing. In particular, we conclude that ESG investing remains an alpha strategy in North America, whereas it has become a beta strategy in the Eurozone.
ESG投资在过去几年中获得了相当大的吸引力,与智能贝塔、要素投资和替代风险溢价一起,是当前资产管理行业的热门话题之一。然而,尽管近年来保险公司、养老基金和主权财富基金等大型机构对ESG战略进行了大量投资,而且我们也注意到财富管理或散户投资者等其他投资者对ESG战略的兴趣日益浓厚,但业绩问题仍然是一个有争议的问题,也是金融界的一个难题。事实上,学术研究结果好坏参半,并揭示了股市中股票的u型定价,这意味着在过去,一流和最差的ESG股票都得到了股市的回报。在本研究中,我们分析了近年来(2010 - 2017年)ESG与绩效之间的关系,因为ESG在全球金融危机之前更多的是一种轶事和解释性的投资理念。为此,我们考虑了不同的地区(北美、欧洲、日本、世界)和不同的投资风格(被动管理、主动管理和要素投资)。我们发现,自2014年以来,ESG投资一直在获得回报,但之前没有。在三个ESG支柱中,北美的环境因素和欧元区的治理因素表现最为强劲。总体而言,研究表明,ESG并不会影响所有股票,但往往会影响一流和最差的资产。与普遍看法相反,我们还观察到,在2010-2017年期间,ESG对波动性和回调管理的影响很小。在被动管理的情况下,如果投资者接受跟踪错误风险,实施ESG策略有助于提高信息比率。最后,我们证明ESG投资与要素投资相关。特别是,我们得出结论,ESG投资在北美仍然是一种阿尔法策略,而在欧元区已成为一种贝塔策略。
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引用次数: 19
Introducing Social Contribution Value Per Share (Scvps) as a Measurement of CSR Performance 引入每股社会贡献价值(Scvps)作为企业社会责任绩效的衡量标准
Pub Date : 2018-10-01 DOI: 10.2139/ssrn.3342396
Ruopiao Zhang, Carlos Carlos Noronha, Jieqi Guan
This study focuses on the evaluation of CSR performance by reviewing and comparing several major Measurements of Social Performances (MSPs) in developed countries and mainland China based on their merits and concerns. Most importantly, this study advocates the use of a quantitative measurement – social contribution value per share (SCVPS) due to its simplicity, robustness and comparative metrics. This paper undertakes an extensive literature review as well as secondary or primary evidences of methodologies from selected MSPs and the criteria they rely upon to assess a firm’s CSR performance. The study highlights several major limitations of current MSPs (such as the difficulty in making comparisons across MSPs, lack of transparency in constructing them, potential misinterpretations as well as the exclusion of risky industries) through a comparison with SCVPS which was developed by the Shanghai Stock Exchange in China. This study argues that SCVPS is a preferable MSP because of its simple calculation method, transparent evaluation process, comparability as well as high accessibility among potential investors. In addition, the findings of this study shed light on the importance of standardized, comparative and transparent MSPs for regulators and market participants. Last but not least, this study points out some possible future research avenues utilizing SCVPS for listed enterprises in China as well as those in other regions.
本研究通过回顾和比较发达国家和中国大陆的几种主要社会绩效测量方法,根据其优点和关注的问题,重点研究企业社会责任绩效的评估。最重要的是,由于其简单,稳健性和比较指标,本研究提倡使用定量测量-每股社会贡献价值(SCVPS)。本文进行了广泛的文献综述,以及从选定的msp和他们所依赖的标准来评估公司的企业社会责任绩效的方法的次要或主要证据。该研究通过与中国上海证券交易所开发的SCVPS进行比较,强调了当前msp的几个主要局限性(例如难以在msp之间进行比较,构建它们缺乏透明度,潜在的误解以及排除风险行业)。本研究认为,SCVPS由于其计算方法简单、评估过程透明、可比性以及潜在投资者的可及性高,是一种较好的MSP。此外,本研究的结果阐明了标准化、可比较和透明的msp对监管机构和市场参与者的重要性。最后,本研究指出了利用SCVPS对中国及其他地区上市企业进行研究的可能途径。
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引用次数: 2
Environmental Compliance Cost and Productivity Growth in US Manufacturing 美国制造业的环境合规成本和生产率增长
Pub Date : 2018-07-13 DOI: 10.2139/ssrn.3213317
Abbas Taheri, R. Stevenson
The decade of 1970s is generally known for its dramatic increases in the price of oil. What is less known, however, is the fact that U.S. industrial sector experienced a significant slow down in productivity growth during the 1970s and 1980s. While many studies have analyzed the economic impact of higher energy prices on industry, the research on productivity slow down has been rather slow. The task of unraveling the cause of this productivity mystery is further complicated by the fact that this period also marks the beginning of an era of unprecedented environmental controls as Congress passed a series of sweeping amendments to the Clean Air Act (CAA) law in the 1970s and again in 1990. As a result of these amendments to the CAA the U.S. industry was faced with mounting environmental compliance cost. While environmental regulations are generally believed to impair productivity few studies have considered environmental regulation.
众所周知,20世纪70年代是石油价格急剧上涨的十年。然而,鲜为人知的是,美国工业部门在20世纪70年代和80年代经历了生产率增长的显著放缓。虽然许多研究分析了能源价格上涨对工业的经济影响,但对生产率放缓的研究却相当缓慢。这一时期也标志着一个前所未有的环境控制时代的开始,国会在20世纪70年代和1990年先后通过了一系列对《清洁空气法》(CAA)的全面修订,这使得揭开这一生产力之谜的原因的任务变得更加复杂。由于CAA的这些修订,美国航空业面临着不断增加的环境合规成本。虽然环境法规通常被认为会损害生产力,但很少有研究考虑到环境法规。
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引用次数: 1
Pro Bono as a Human Capital Learning and Screening Mechanism: Evidence from Law Firms 公益服务作为人力资本学习与筛选机制:来自律师事务所的证据
Pub Date : 2018-05-01 DOI: 10.1002/SMJ.2947
Vanessa C. Burbano, J. Mamer, Jason A. Snyder
Research Summary: Inquiry into CSR as a human capital management tool has suggested that firms benefit from such activities because employees value the meaningfulness of these activities, which influences motivation and retention. We propose an alternate avenue through which firms can benefit from an important type of socially responsible activity—pro bono services—that does not require that employees derive utility from the meaningfulness of the activity. We propose that pro bono activities can benefit firms through human capital learning and screening mechanisms, given the stretch roles that pro bono engagements allow. We formalize this argument in the legal services industry, where we provide primary evidence, a formal model, and empirical results using a panel dataset of the top 200 law firms to support this argument. Managerial Summary: We examine a type of CSR activity, pro bono engagements, in the context of the top 200 law firms in the United States. We show that firms can benefit from these engagements through human capital learning and screening mechanisms, due to the stretch roles that pro bono engagements allow junior lawyers. Our findings suggest that firms in which pro bono engagements provide stretch roles for junior employees can benefit from pro bono activities regardless of whether their employees value the meaningfulness or social impact of the pro bono work.
研究总结:对企业社会责任作为人力资本管理工具的调查表明,企业从这些活动中受益,因为员工重视这些活动的意义,这影响了激励和保留。我们提出了另一种途径,通过这种途径,企业可以从一种重要的社会责任活动中受益——无偿服务——这种活动不要求员工从活动的意义中获得效用。我们认为,鉴于公益活动所允许的延伸作用,公益活动可以通过人力资本学习和筛选机制使公司受益。我们在法律服务行业将这一论点正式化,我们提供了主要证据,一个正式的模型,以及使用前200家律师事务所的面板数据集来支持这一论点的实证结果。管理总结:我们以美国排名前200的律师事务所为背景,研究了一种企业社会责任活动,即无偿服务。我们表明,公司可以通过人力资本学习和筛选机制从这些服务中受益,因为公益服务允许初级律师发挥扩展作用。我们的研究结果表明,无论员工是否重视公益工作的意义或社会影响,为初级员工提供扩展角色的公司都能从公益活动中受益。
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引用次数: 25
Carrot or Stick? Strategic Corporate Governance and the Incentivization of Attention to Environmental, Social, and Governance Issues 胡萝卜还是大棒?战略性公司治理与激励对环境、社会和治理问题的关注
Pub Date : 2017-12-19 DOI: 10.2139/ssrn.3090302
K. Chuah
When seeking to influence firms’ behaviors, investors have a range of strategic alternatives through which pressure can be exerted. These approaches range from collaborative dialogue with firms, to other more coercive methods such as divesting their shareholdings. However, limited consideration has been given to the relative effectiveness of the various corporate governance decisions available to investors. Consequently, this study proposes a behaviorally-grounded strategic view of corporate governance whereby intendedly rational investors choose their corporate governance decisions based on whether the expected response from the targeted firm is preferable to the response from investors’ other alternatives. Doing so enables investors to more efficiently allocate their monitoring resources. I operationalize the study by analyzing investors’ strategic decisions relating to the use of shareholder proposals. Focusing on environmental, social, and governance issues, I find that investors’ use of incentives for collaboration — by withdrawing shareholder proposals — produces more effective outcomes than the coerced enforcement of control — putting the proposal to a vote. A key mechanism relates to firms’ cognition of issue salience and the external legitimacy which investor activism signals. In doing so, these findings suggest that investors can strategically channel firms’ attention and effort to substantively address the issues raised.
当寻求影响公司的行为时,投资者有一系列的战略选择,可以通过这些选择施加压力。这些方法包括与公司的合作对话,以及其他更强制的方法,如剥离其股份。然而,对投资者可获得的各种公司治理决策的相对有效性的考虑有限。因此,本研究提出了一种基于行为的公司治理战略观点,即有意理性的投资者根据目标公司的预期反应是否优于投资者其他选择的反应来选择公司治理决策。这样做可以使投资者更有效地分配其监测资源。我通过分析与使用股东提案相关的投资者战略决策来实施这项研究。在关注环境、社会和治理问题时,我发现,投资者利用合作激励——通过撤回股东提案——比强制执行控制权——将提案付诸表决——产生更有效的结果。一个关键机制与公司对问题突出性的认知和投资者行动主义所表明的外部合法性有关。在这样做的过程中,这些发现表明投资者可以战略性地引导公司的注意力和努力,以实质性地解决所提出的问题。
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引用次数: 0
Linking Issue Management, Corporate Social Responsibility and Crisis Communication: Applying Balance Theory in Crisis and Issue Management 关联问题管理、企业社会责任与危机沟通:平衡理论在危机与问题管理中的应用
Pub Date : 2017-12-01 DOI: 10.1111/1468-5973.12136
X. Zhang, Jonathan Borden
Through a 2 × 2 × 3 experiment design, this study examines effects of issue-related corporate social responsibility (CSR) programmes on stakeholder perceptions of an issue-related crisis (i.e., blame, scepticism and corporate credibility) through the lens of balance theory. Results indicate that issue-related CSR programmes work well in reducing scepticism when stakeholders have high issue involvement and positive attitudes. Scepticism is also found to be a mediator between issue-related CSR programmes and perceived corporate credibility.
通过2 × 2 × 3实验设计,本研究通过平衡理论的视角考察了与问题相关的企业社会责任(CSR)计划对利益相关者对与问题相关的危机(即指责、怀疑和企业信誉)的看法的影响。结果表明,当利益相关者具有高度的问题参与度和积极态度时,与问题相关的企业社会责任计划在减少怀疑方面效果良好。怀疑主义还被发现是与问题相关的企业社会责任计划和感知到的企业信誉之间的中介。
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引用次数: 12
期刊
Strategy & Social Policies eJournal
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