首页 > 最新文献

Mega Aktiva: Jurnal Ekonomi dan Manajemen最新文献

英文 中文
EVALUASI IMPLEMENTASI AUDIT INTERNAL BERBASIS ISO 9001:2008 UNTUK MENINGKATKAN MANAJEMEN MUTU PADA RUMAH SAKIT 基于ISO 9001:2008的内部审计执行评估,以改善医院的质量管理
Pub Date : 2021-05-28 DOI: 10.32833/MAJEM.V10I1.152
L. Anggraini, E. Purnamasari, M. Melinda
Penelitian ini dilakukan dengan tujuan untuk mengevaluasi implementasi dan mengidentifikasi kendala penerapan ISO 9001: 2008. ISO 9001: 2008 menetapkan persyaratan dan rekomendasi untuk desain dan evaluasi sistem manajemen mutu. ISO 9001: 2008 bukan merupakan standar produk karena tidak menentukan persyaratan yang harus dipenuhi oleh produk (barang atau jasa). Penerapan ISO 9001: 2008 diharapkan dapat menghasilkan layanan yang berkualitas. Mengingat pentingnya ISO 9001: 2018, banyak organisasi yang membutuhkan sistem manajemen mutu yang baik dalam menjalankan kegiatan bisnisnya, salah satunya adalah rumah sakit. Penelitian ini dilakukan dengan menggunakan metode kualitatif deskriptif. Desain penelitian ini adalah studi kasus. Teknik pengumpulan data lengkap dengan wawancara dan pengecekan dokumen. Setelah itu, mengumpulkan data sebagai sumber informasi untuk mengevaluasi pengendalian internal dan menarik kesimpulan
这个研究的目的是为了实施评估和识别障碍ISO 9001: 2008年的应用。ISO 9001: 2008年设定的要求和建议设计和评估质量管理系统。ISO 9001: 2008年是标准产品,因为不确定所必须满足的条件(商品或服务)的产品。ISO 9001应用:2008年有望提供高质量的服务。鉴于ISO 9001的重要性:2018年,许多组织中需要良好的质量管理系统的业务经营活动,医院就是其中之一。本研究采用描述性定性方法进行。本研究的设计是一个案例研究。技术和数据收集完整的采访和文件检查。在那之后,作为信息来源收集数据,以评估内部控制和得出结论
{"title":"EVALUASI IMPLEMENTASI AUDIT INTERNAL BERBASIS ISO 9001:2008 UNTUK MENINGKATKAN MANAJEMEN MUTU PADA RUMAH SAKIT","authors":"L. Anggraini, E. Purnamasari, M. Melinda","doi":"10.32833/MAJEM.V10I1.152","DOIUrl":"https://doi.org/10.32833/MAJEM.V10I1.152","url":null,"abstract":"Penelitian ini dilakukan dengan tujuan untuk mengevaluasi implementasi dan mengidentifikasi kendala penerapan ISO 9001: 2008. ISO 9001: 2008 menetapkan persyaratan dan rekomendasi untuk desain dan evaluasi sistem manajemen mutu. ISO 9001: 2008 bukan merupakan standar produk karena tidak menentukan persyaratan yang harus dipenuhi oleh produk (barang atau jasa). Penerapan ISO 9001: 2008 diharapkan dapat menghasilkan layanan yang berkualitas. Mengingat pentingnya ISO 9001: 2018, banyak organisasi yang membutuhkan sistem manajemen mutu yang baik dalam menjalankan kegiatan bisnisnya, salah satunya adalah rumah sakit. Penelitian ini dilakukan dengan menggunakan metode kualitatif deskriptif. Desain penelitian ini adalah studi kasus. Teknik pengumpulan data lengkap dengan wawancara dan pengecekan dokumen. Setelah itu, mengumpulkan data sebagai sumber informasi untuk mengevaluasi pengendalian internal dan menarik kesimpulan","PeriodicalId":211216,"journal":{"name":"Mega Aktiva: Jurnal Ekonomi dan Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-05-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131543273","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
DAMPAK SERTIFIKASI HALAL BAHAN MAKANAN OLAHAN DI KOTA KENDARI 肯达里市加工食品认证的效果
Pub Date : 2021-05-28 DOI: 10.32833/MAJEM.V10I1.138
H. Husain, Sabarudin Sondeng
Penelitian ini bertujuan untuk mengetahui dampak adanya sertifikasi halal pada produk makan olahan terhadap minat beli masyakat muslim di Kota Kendari.. Metode penelitian merupakan metode survei dan alat analisis yag digunakan adalah regresi linier berganda, jumlah sampel yang digunakan dalam penelitian ini sebanyak 100 responden. Metode pengumpulan data yang digunakan adalah kuesioner dan dokumentasi.  Hasil penelitian ini menunjukkan bahwa konsumen secara keseluruhan menyatakan bahwa bahan makanan olahan yang memiliki sertifikasi halal dan makanan yang bersertifikasi halal merupakan hal yang sangat penting diketahui sebelum makanan tersebut dikonsumsi, Berdasarkan  hasil olahan data meunjukkan bahwa variable sertifikasi halal dan variable bahan makanan olahan mempunyai pengaruh signifikan terhadap minat beli konsumen baik secara parsial maupun secara simultan
本研究旨在探讨清真食品认证对肯达里市穆斯林masyakat有何影响。研究方法是一种调查方法,使用的分析工具是多元线性回归,该研究中使用的样本数量约为100人。所使用的数据收集方法是问卷和文件。这项研究结果表明,总体消费者声称有清真认证的食品加工和清真认证的食物,这些食物之前是已知最重要的消费数据,根据加工meunjukkan可变清真认证,可变材料加工食品有显著影响消费者对购买兴趣无论是部分地同时
{"title":"DAMPAK SERTIFIKASI HALAL BAHAN MAKANAN OLAHAN DI KOTA KENDARI","authors":"H. Husain, Sabarudin Sondeng","doi":"10.32833/MAJEM.V10I1.138","DOIUrl":"https://doi.org/10.32833/MAJEM.V10I1.138","url":null,"abstract":"Penelitian ini bertujuan untuk mengetahui dampak adanya sertifikasi halal pada produk makan olahan terhadap minat beli masyakat muslim di Kota Kendari.. Metode penelitian merupakan metode survei dan alat analisis yag digunakan adalah regresi linier berganda, jumlah sampel yang digunakan dalam penelitian ini sebanyak 100 responden. Metode pengumpulan data yang digunakan adalah kuesioner dan dokumentasi.  Hasil penelitian ini menunjukkan bahwa konsumen secara keseluruhan menyatakan bahwa bahan makanan olahan yang memiliki sertifikasi halal dan makanan yang bersertifikasi halal merupakan hal yang sangat penting diketahui sebelum makanan tersebut dikonsumsi, Berdasarkan  hasil olahan data meunjukkan bahwa variable sertifikasi halal dan variable bahan makanan olahan mempunyai pengaruh signifikan terhadap minat beli konsumen baik secara parsial maupun secara simultan","PeriodicalId":211216,"journal":{"name":"Mega Aktiva: Jurnal Ekonomi dan Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-05-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131281761","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
DOES EDUCATION AND EMPLOYMENT IMPROVE WOMEN’S LIFE EXPECTANCY IN INDONESIA 教育和就业能提高印尼女性的预期寿命吗
Pub Date : 2021-05-28 DOI: 10.32833/MAJEM.V10I1.113
M. Haekal, Estro Dariatno Sihaloho
This paper examine the relation between women’s income, women’s education, and the percentage of women as professional workers toward women’s life expectancy in Indonesia. This research use random effect model with 34 Provinces data from 2010 to 2017. This paper show that women’s income, women’s education, and the percentage of women as professional have positive and significant effect to women’s life expectancy in Indonesia. This paper show that women’s education has bigger effect on women’s life expectancy in Indonesia than women’s income and percentage of women as professional workers.
本文研究了印度尼西亚妇女收入、妇女教育和妇女作为专业工作者的比例与妇女预期寿命之间的关系。本研究采用随机效应模型,选取了2010 - 2017年34个省份的数据。本文表明,印度尼西亚妇女的收入、妇女的受教育程度和妇女的职业比例对妇女的预期寿命有显著的正向影响。本文表明,在印度尼西亚,女性教育对女性预期寿命的影响大于女性收入和女性专业工作者比例。
{"title":"DOES EDUCATION AND EMPLOYMENT IMPROVE WOMEN’S LIFE EXPECTANCY IN INDONESIA","authors":"M. Haekal, Estro Dariatno Sihaloho","doi":"10.32833/MAJEM.V10I1.113","DOIUrl":"https://doi.org/10.32833/MAJEM.V10I1.113","url":null,"abstract":"This paper examine the relation between women’s income, women’s education, and the percentage of women as professional workers toward women’s life expectancy in Indonesia. This research use random effect model with 34 Provinces data from 2010 to 2017. This paper show that women’s income, women’s education, and the percentage of women as professional have positive and significant effect to women’s life expectancy in Indonesia. This paper show that women’s education has bigger effect on women’s life expectancy in Indonesia than women’s income and percentage of women as professional workers.","PeriodicalId":211216,"journal":{"name":"Mega Aktiva: Jurnal Ekonomi dan Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-05-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133682987","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
PENGARUH MEDIASI MENTAL KESIAPAN UNTUK BERUBAH DAN WORK-FAMILY CONFLICT TERHADAP KINERJA KARYAWAN DI MASA PANDEMI COVID-19 心理调节对改变准备和家庭冲突对COVID-19大流行员工表现的影响
Pub Date : 2021-05-28 DOI: 10.32833/MAJEM.V10I1.123
Masduki Asbari, Dewi Novitasari, Erni Taruli Pebrina
This study aimed to measure the effect of work-family conflict on employee performance of the part-time employee of a packaging industry in Tangerang which are mediated by readiness for change. Data collection was done by simple random sampling technique and the returned and valid questionnaire results were 143 samples. Data processing was used SEM method with SmartPLS 3.0 software. The results of this study concluded that work-family conflict have negative and significant effect on the employee performance, but work-family conflict have a positive and significant effect on readiness for change. This study conclude also that readiness for change have a positive and significant effect on relationship work-family conflict and employee performance. Readiness for change as fully mediator. This new research proposed a model for building employee performance among the part-time employee of a packaging industry in Tangerang through enhancing work-family conflict management practice with readiness for change as a mediator. This research could pave the way to improve employee readiness in facing the era of industrial revolution 4.0.
本研究旨在探讨工作家庭冲突对橘橘包装业兼职员工绩效的影响,其中工作家庭冲突以变革准备度为中介。资料收集采用简单随机抽样法,问卷返回有效结果143份。数据处理采用扫描电镜法,采用SmartPLS 3.0软件。研究结果表明,工作-家庭冲突对员工绩效有显著的负向影响,而工作-家庭冲突对员工的变革准备有显著的正向影响。本研究还发现,变革准备对工作-家庭关系冲突和员工绩效有显著的正向影响。做好改变的准备,成为完全的调解人。本研究提出一个以应变准备为中介,透过强化工作家庭冲突管理实务,建构橘朗包装业兼职员工绩效的模型。这项研究可以为提高员工面对工业革命4.0时代的准备程度铺平道路。
{"title":"PENGARUH MEDIASI MENTAL KESIAPAN UNTUK BERUBAH DAN WORK-FAMILY CONFLICT TERHADAP KINERJA KARYAWAN DI MASA PANDEMI COVID-19","authors":"Masduki Asbari, Dewi Novitasari, Erni Taruli Pebrina","doi":"10.32833/MAJEM.V10I1.123","DOIUrl":"https://doi.org/10.32833/MAJEM.V10I1.123","url":null,"abstract":"This study aimed to measure the effect of work-family conflict on employee performance of the part-time employee of a packaging industry in Tangerang which are mediated by readiness for change. Data collection was done by simple random sampling technique and the returned and valid questionnaire results were 143 samples. Data processing was used SEM method with SmartPLS 3.0 software. The results of this study concluded that work-family conflict have negative and significant effect on the employee performance, but work-family conflict have a positive and significant effect on readiness for change. This study conclude also that readiness for change have a positive and significant effect on relationship work-family conflict and employee performance. Readiness for change as fully mediator. This new research proposed a model for building employee performance among the part-time employee of a packaging industry in Tangerang through enhancing work-family conflict management practice with readiness for change as a mediator. This research could pave the way to improve employee readiness in facing the era of industrial revolution 4.0.","PeriodicalId":211216,"journal":{"name":"Mega Aktiva: Jurnal Ekonomi dan Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-05-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125912134","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 8
ANALISIS KOMPARATIF KUALITAS PELAYANAN PADA JASA PENGIRIMAN JNE EXPRESS DAN J&T EXPRESS DI INDONESIA JNE EXPRESS快递和J&T EXPRESS快递服务的质量比较分析
Pub Date : 2021-05-28 DOI: 10.32833/MAJEM.V10I1.145
Nabila Nugraheni
The growth of delivery services sector in Indonesia continues to grow every year. JNE Express and J&T Express are two major delivery services companies in Indonesia. To be able to survive in the intense competition of delivery service companies, companies need to implement the best service quality to consumers. Delivery services that have good service quality will certainly be more attract to consumers. This study is a comparative analysis which aims to describe the differences in service quality of JNE Express and J&T Express. The data in this study used primary data collected through questionnaires to 400 respondents. Research instrument used is five dimensions of service quality based on SERVQUAL Model and used Mann Whitney U-Test for data analysis technique. The results of descriptive analysis shows that service quality of J&T Express gets higher average than JNE Express. Based on the results of Mann Whitney U-Test shows that there are differences in reliability, responsiveness, and assurance dimensions. But, there are no difference in tangible and empathy dimensions. It can be concluded that there are differences in the service quality of JNE Express and J&T Express delivery service in Indonesia.
印尼快递服务业的增长每年都在持续增长。JNE Express和J&T Express是印尼两家主要的快递公司。企业要想在快递服务企业的激烈竞争中生存下来,就需要把最好的服务质量落实到消费者身上。服务质量好的快递服务肯定会更吸引消费者。本研究是一项比较分析,旨在描述JNE Express和J&T Express在服务质量上的差异。本研究的数据采用了通过对400名受访者的问卷调查收集的原始数据。研究使用的工具是基于SERVQUAL模型的五个维度的服务质量,并采用Mann Whitney U-Test进行数据分析技术。描述性分析结果表明,J&T快递的服务质量平均高于JNE快递。根据Mann Whitney U-Test的结果显示,在信度、反应性和保证维度上存在差异。但是,在有形维度和同理心维度上没有区别。由此可以得出JNE Express和J&T Express在印尼的快递服务质量存在差异。
{"title":"ANALISIS KOMPARATIF KUALITAS PELAYANAN PADA JASA PENGIRIMAN JNE EXPRESS DAN J&T EXPRESS DI INDONESIA","authors":"Nabila Nugraheni","doi":"10.32833/MAJEM.V10I1.145","DOIUrl":"https://doi.org/10.32833/MAJEM.V10I1.145","url":null,"abstract":"The growth of delivery services sector in Indonesia continues to grow every year. JNE Express and J&T Express are two major delivery services companies in Indonesia. To be able to survive in the intense competition of delivery service companies, companies need to implement the best service quality to consumers. Delivery services that have good service quality will certainly be more attract to consumers. This study is a comparative analysis which aims to describe the differences in service quality of JNE Express and J&T Express. The data in this study used primary data collected through questionnaires to 400 respondents. Research instrument used is five dimensions of service quality based on SERVQUAL Model and used Mann Whitney U-Test for data analysis technique. The results of descriptive analysis shows that service quality of J&T Express gets higher average than JNE Express. Based on the results of Mann Whitney U-Test shows that there are differences in reliability, responsiveness, and assurance dimensions. But, there are no difference in tangible and empathy dimensions. It can be concluded that there are differences in the service quality of JNE Express and J&T Express delivery service in Indonesia.","PeriodicalId":211216,"journal":{"name":"Mega Aktiva: Jurnal Ekonomi dan Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-05-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127766023","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
ANALISIS PENERIMAAN SALARY KARYAWAN DIMASA PANDEMI PADA TOKO BAN DI WILAYAH CIKARANG 分析了芝卡朗地区轮胎店大流行时员工薪资收据的分析
Pub Date : 2021-05-28 DOI: 10.32833/MAJEM.V10I1.160
Muhamad Pramadyan Hadinugroho, Mike Fetesond, Dedi Raianto Rahadi
Tujuan dari riset ini ialah untuk mencari informasi, serta menganalisis penerimaan salary pegawai dimasa pandemi pada toko ban di wilayah Cikarang. Informan dalam penelitian ini berjumlah dua responden kunci. Penelitian ini ialah penelitian kualitatif, dan teknik pengumpulan data dengan memakai pedoman wawancara. Dari penelitian ini ditemukan bahwa selama pandemi COVID-19, tidak terjadi perubahan komponen penggajian. Namun ada perubahan dalam sistem penggajian dalam bentuk kenaikkan gaji pokok karyawan. Selain itu, ditemukan hasil bahwa kenaikkan gaji dapat meningkatkan motivasi kerja karyawan. Dengan adanya kenaikkan gaji, karyawan memiliki kesempatan lebih untuk menyalurkan perasaan stress, sehingga berdampak terhadap motivasi kerja yang berakibat terhadap peningkatan penjualan ban secara bulanan. Selain itu, ditemukan bahwa karyawan ingin pengurangan jam kerja karena ditemukan pada jam-jam tertentu hampir tidak terdapat konsumen sehingga hanya membuang-buang tenaga karyawan jika toko terus dipaksakan buka.
这项研究的目的是获取信息,并分析锡卡朗地区轮胎店大流行时员工薪酬的收据。本研究的告密者有两名关键受访者。本研究是一种定性研究,采用面试指南收集数据的技术。这项研究发现,在COVID-19大流行期间,工资组件没有变化。但是工资系统发生了变化,工资的最高加薪。此外,研究发现加薪可以增加员工的工作动力。随着工资的增加,员工有更多的机会发泄他们的压力,从而影响工作动力,导致轮胎每月销售增加。此外,研究发现,员工希望减少工作时间,因为在某些时间发现的消费者几乎没有,所以如果继续营业,这是在浪费员工的时间。
{"title":"ANALISIS PENERIMAAN SALARY KARYAWAN DIMASA PANDEMI PADA TOKO BAN DI WILAYAH CIKARANG","authors":"Muhamad Pramadyan Hadinugroho, Mike Fetesond, Dedi Raianto Rahadi","doi":"10.32833/MAJEM.V10I1.160","DOIUrl":"https://doi.org/10.32833/MAJEM.V10I1.160","url":null,"abstract":"Tujuan dari riset ini ialah untuk mencari informasi, serta menganalisis penerimaan salary pegawai dimasa pandemi pada toko ban di wilayah Cikarang. Informan dalam penelitian ini berjumlah dua responden kunci. Penelitian ini ialah penelitian kualitatif, dan teknik pengumpulan data dengan memakai pedoman wawancara. Dari penelitian ini ditemukan bahwa selama pandemi COVID-19, tidak terjadi perubahan komponen penggajian. Namun ada perubahan dalam sistem penggajian dalam bentuk kenaikkan gaji pokok karyawan. Selain itu, ditemukan hasil bahwa kenaikkan gaji dapat meningkatkan motivasi kerja karyawan. Dengan adanya kenaikkan gaji, karyawan memiliki kesempatan lebih untuk menyalurkan perasaan stress, sehingga berdampak terhadap motivasi kerja yang berakibat terhadap peningkatan penjualan ban secara bulanan. Selain itu, ditemukan bahwa karyawan ingin pengurangan jam kerja karena ditemukan pada jam-jam tertentu hampir tidak terdapat konsumen sehingga hanya membuang-buang tenaga karyawan jika toko terus dipaksakan buka.","PeriodicalId":211216,"journal":{"name":"Mega Aktiva: Jurnal Ekonomi dan Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-05-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132902417","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
MENYELARASKAN CUSTOMER SERVICE DAN KEPERCAYAAN MEREK UNTUK MEMAKSIMALKAN KEPUASAN KONSUMEN 调整客户服务和品牌信念,使消费者满意度最大化
Pub Date : 2020-09-28 DOI: 10.32833/MAJEM.V9I2.103
Galih Raspati, Andi Riyanto, Rusli Nugraha
Salah satu faktor penting yang dapat menentukan volume penjualan suatu produk adalah menjaga tingkat kepercayaan konsumen terhadap kualitas suatu produk sehingga akan mendorong peningkatan kepuasan konsumen terhadap produk tersebut.   Logo De Corps sebagai salah satu brand yang dipasarkan melalui  Matahari Departement Store Sukabumi sangat banyak dinikmati oleh konsumen. Tetapi persaingan yang sangat ketat di bidang ritel saat ini sangat memungkinkan dapat menggerus konsumen dengan brand Logo De Corps tersebut. Untuk itulah dibutuhkan strategi yang tepat agar dapat menjaga kepercayaan konsumen terhadap merek Logo De Corps tersebut. Metode penelitian yang digunakan dalam penelitian ini adalah metode deskriptif yang bertujuan untuk melihat gambaran mengenai masing-masing variabel mandiri seperti yang ditunjukan dalam judul penelitian ini. Data dikumpulkan dengan menggunakan metode survei. Hasil yang diperoleh menunjukkan bahwa customer service dan kepercayaan merek mempunyai dampak yang signifikan terhadap kepuasan konsumen.
决定产品销量的一个重要因素是保持消费者对产品质量的信心水平,从而增加消费者对产品的满意度。De Corps标志是通过sun Sukabumi百货商店销售的品牌之一,消费者非常喜欢它。但是目前零售领域的非常激烈的竞争使得消费者有可能被公司的标志所削弱。这需要一个适当的策略来保持消费者对De Corps品牌的信任。本研究采用的研究方法是一种描述性的方法,目的是像本研究标题中所示的那样,观察每个独立变量的概述。采用调查方法收集数据。结果表明,客户服务和品牌信任对消费者满意度有重大影响。
{"title":"MENYELARASKAN CUSTOMER SERVICE DAN KEPERCAYAAN MEREK UNTUK MEMAKSIMALKAN KEPUASAN KONSUMEN","authors":"Galih Raspati, Andi Riyanto, Rusli Nugraha","doi":"10.32833/MAJEM.V9I2.103","DOIUrl":"https://doi.org/10.32833/MAJEM.V9I2.103","url":null,"abstract":"Salah satu faktor penting yang dapat menentukan volume penjualan suatu produk adalah menjaga tingkat kepercayaan konsumen terhadap kualitas suatu produk sehingga akan mendorong peningkatan kepuasan konsumen terhadap produk tersebut.   Logo De Corps sebagai salah satu brand yang dipasarkan melalui  Matahari Departement Store Sukabumi sangat banyak dinikmati oleh konsumen. Tetapi persaingan yang sangat ketat di bidang ritel saat ini sangat memungkinkan dapat menggerus konsumen dengan brand Logo De Corps tersebut. Untuk itulah dibutuhkan strategi yang tepat agar dapat menjaga kepercayaan konsumen terhadap merek Logo De Corps tersebut. Metode penelitian yang digunakan dalam penelitian ini adalah metode deskriptif yang bertujuan untuk melihat gambaran mengenai masing-masing variabel mandiri seperti yang ditunjukan dalam judul penelitian ini. Data dikumpulkan dengan menggunakan metode survei. Hasil yang diperoleh menunjukkan bahwa customer service dan kepercayaan merek mempunyai dampak yang signifikan terhadap kepuasan konsumen.","PeriodicalId":211216,"journal":{"name":"Mega Aktiva: Jurnal Ekonomi dan Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-09-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117184187","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
THE EFFECT OF MOTIVATION ON EMPLOYEE PERFORMANCE (A STUDY OF EMPLOYEES OF PDAM TIRTAMARTA IN YOGYAKARTA CITY) 激励对员工绩效的影响(以日惹市pdam titamarta公司员工为例)
Pub Date : 2020-09-28 DOI: 10.32833/MAJEM.V9I2.108
B. Burhanudin
This research aimed to determine the effect of the need for achievement on employee performance, the effect of the need for affiliation on employee performance, and the effect of the need for power on employee performance. The sample size used in this study was 64 employees of PDAM Tirtamarta in Yogyakarta City. The data analysis technique used multiple linear regression. The study results showed that the need for achievement has no effect on employee performance, the need for affiliation has no effect on employee performance, and the need for power have an effect on employee performance. 
本研究旨在确定成就需要对员工绩效的影响,隶属需要对员工绩效的影响,权力需要对员工绩效的影响。本研究使用的样本量为日惹市PDAM Tirtamarta的64名员工。数据分析技术采用多元线性回归。研究结果表明,成就需要对员工绩效没有影响,隶属需要对员工绩效没有影响,权力需要对员工绩效有影响。
{"title":"THE EFFECT OF MOTIVATION ON EMPLOYEE PERFORMANCE (A STUDY OF EMPLOYEES OF PDAM TIRTAMARTA IN YOGYAKARTA CITY)","authors":"B. Burhanudin","doi":"10.32833/MAJEM.V9I2.108","DOIUrl":"https://doi.org/10.32833/MAJEM.V9I2.108","url":null,"abstract":"This research aimed to determine the effect of the need for achievement on employee performance, the effect of the need for affiliation on employee performance, and the effect of the need for power on employee performance. The sample size used in this study was 64 employees of PDAM Tirtamarta in Yogyakarta City. The data analysis technique used multiple linear regression. The study results showed that the need for achievement has no effect on employee performance, the need for affiliation has no effect on employee performance, and the need for power have an effect on employee performance. ","PeriodicalId":211216,"journal":{"name":"Mega Aktiva: Jurnal Ekonomi dan Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-09-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133303949","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
FACTORS WHICH INFLUENCE LIQUID ASSETS IN SHARIA BANKS: A CASE STUDY OF PT BANK SYARIAH MANDIRI 2016-2017 影响伊斯兰银行流动资产的因素:2016-2017年伊斯兰曼迪利银行案例研究
Pub Date : 2020-08-28 DOI: 10.32833/MAJEM.V9I2.114
Taryana Harun
Banks manage liquidity carefully because of differences in fund tenor collected and channeled. Meanwhile, at the same time, it must fulfill transaction needs, reserve requirement, current liabilities, and be cautious in facing sudden liquidity needs. Therefore, bankshold a sufficient amount of liquid assets. Liquidity management tends to be a trade-off. On one side, insufficient liquid assets can cause banks to be unable to carry out transactions with its customers or fulfill its maturity obligations. On another side, high liquid assets can result in a lost opportunity, because the liquid assets do not provide a return. The purpose of this research is to analyze what factors influence the level of banks liquid assets. This research was conducted using a dual regression model to analyze the variables studied, with a case study of PT Bank Syariah Mandiri from 2016-2017.The dependent variable was the level of liquid assets. Meanwhile, the independent variables were the amount of third party funds, financing growth, financial market access between banks, current liabilities, and previous month profit. The research results reveal that two variables are statistically significant towards bank liquid assets, which are third-party funds and previous month profit. Third-party funds and previous month profit have a positive and significat influence towards liquid assets. Meanwhile, the other variables do not significantly determined liquid assets.
由于资金收集和渠道的差异,银行对流动性进行谨慎管理。同时,它必须满足交易需求、准备金要求、流动负债,并对突如其来的流动性需求保持谨慎。因此,银行拥有足够的流动资产。流动性管理往往是一种取舍。一方面,流动性资产不足可能导致银行无法与客户进行交易或履行到期义务。另一方面,高流动性资产可能导致失去机会,因为流动性资产不提供回报。本研究的目的是分析影响银行流动资产水平的因素。本研究以2016-2017年PT Bank Syariah Mandiri为例,采用双回归模型对研究变量进行分析。因变量为流动资产水平。同时,自变量为第三方资金金额、融资增长、银行间金融市场准入、流动负债和上月利润。研究结果表明,第三方资金和上月利润两个变量对银行流动资产具有显著的统计学意义。第三方资金和上月利润对流动资产有显著的正向影响。同时,其他变量对流动资产的影响不显著。
{"title":"FACTORS WHICH INFLUENCE LIQUID ASSETS IN SHARIA BANKS: A CASE STUDY OF PT BANK SYARIAH MANDIRI 2016-2017","authors":"Taryana Harun","doi":"10.32833/MAJEM.V9I2.114","DOIUrl":"https://doi.org/10.32833/MAJEM.V9I2.114","url":null,"abstract":"Banks manage liquidity carefully because of differences in fund tenor collected and channeled. Meanwhile, at the same time, it must fulfill transaction needs, reserve requirement, current liabilities, and be cautious in facing sudden liquidity needs. Therefore, bankshold a sufficient amount of liquid assets. Liquidity management tends to be a trade-off. On one side, insufficient liquid assets can cause banks to be unable to carry out transactions with its customers or fulfill its maturity obligations. On another side, high liquid assets can result in a lost opportunity, because the liquid assets do not provide a return. The purpose of this research is to analyze what factors influence the level of banks liquid assets. This research was conducted using a dual regression model to analyze the variables studied, with a case study of PT Bank Syariah Mandiri from 2016-2017.The dependent variable was the level of liquid assets. Meanwhile, the independent variables were the amount of third party funds, financing growth, financial market access between banks, current liabilities, and previous month profit. The research results reveal that two variables are statistically significant towards bank liquid assets, which are third-party funds and previous month profit. Third-party funds and previous month profit have a positive and significat influence towards liquid assets. Meanwhile, the other variables do not significantly determined liquid assets.","PeriodicalId":211216,"journal":{"name":"Mega Aktiva: Jurnal Ekonomi dan Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131730578","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
PENGARUH CUSTOMER BEHAVIOR TERHADAP E-COMMERCE DAN PASAR MODERN DI MEDAN TUNTUNGAN
Pub Date : 2020-05-27 DOI: 10.32833/MAJEM.V9I1.109
Eni Duwita Sigalingging
Berbagai macam alternatif pilihan untuk berbelanja telah ada tersedia saat ini dengan perkembangan teknologi informasi di era revolusi industri 4.0. Belanja dipasar modern dan e-commerce menjadi pilihan bagi konsumen untuk memenuhi kebutuhan hidup. Sehingga penelitian ini bertujuan untuk menganalisis pengaruh customer behavior terhadap e-commerce dan pasar modern dengan lokasi penelitian di khususkan di Medan Tuntungan Provinsi Sumatera Utara. Jenis penelitian ini termasuk dalam penelitian kausal kompetitif yaitu dengan menggunakan data primer. Banyaknya populasi yang digunakan dalam menjawab pertanyaan pada penelitian yaitu berjumlah 59 orang. Sedangkan untuk memperoleh data dilakukan dengan menyebar kuesioner kepada responden yang dijadikan objek penelitian. Alat analisis yang digunakan pada penelitian ini yaitu Structure Equation Models (SEM) dengan pendekatan Partial Least Square (PLS). Hasil penelitian menunjukkan bahwa customer behavior berpengaruh positif dan signifikan terhadap dengan nilai koefisien sebesar 0,779 dan nilai t-value sebesar 4,262. Artinya, pengaruh customer behavior terhadap e-commerce sebesar 77,9%. Indikator kepercayaan adalah indikator yang paling besar mencerminkan customer behavior. Customer behavior berpengaruh positif dan signifikan terhadap pasar modern dengan nilai koefisien sebesar 0,776 dan nilai t-value sebesar 11,681. Artinya, pengaruh customer behavior terhadap e-commerce sebesar 77,6%.
随着信息技术在工业革命时期的发展,各种购物选择的替代方案已经普及。现代市场和电子商务是消费者维持生活必需品的选择。因此,这项研究的目的是分析客户行为对e-commerce和现代市场的影响,并在苏门答腊北部矿场进行专门的研究。这种研究属于具有竞争力的因果关系研究,即使用原始数据。研究中用来回答这个问题的人口有59人。另一方面,通过向被当作研究对象的受访者提交调查问卷来获取数据。在本研究中使用的分析工具是Structure Equation Models (SEM),它与最不公平的Partial做法(法例)。研究结果表明,顾客行为准则对系数为0.779、t-值为4.262的顾客具有积极而重要的影响。这意味着顾客行为对电子商务的影响为77.9%。诚信指标是最大的反映客户行为的指标。长期客户行为对现代市场产生积极而重要的影响,其系数为0.776,t-value为11.681。这意味着顾客行为对电子商务的影响为77.6%。
{"title":"PENGARUH CUSTOMER BEHAVIOR TERHADAP E-COMMERCE DAN PASAR MODERN DI MEDAN TUNTUNGAN","authors":"Eni Duwita Sigalingging","doi":"10.32833/MAJEM.V9I1.109","DOIUrl":"https://doi.org/10.32833/MAJEM.V9I1.109","url":null,"abstract":"Berbagai macam alternatif pilihan untuk berbelanja telah ada tersedia saat ini dengan perkembangan teknologi informasi di era revolusi industri 4.0. Belanja dipasar modern dan e-commerce menjadi pilihan bagi konsumen untuk memenuhi kebutuhan hidup. Sehingga penelitian ini bertujuan untuk menganalisis pengaruh customer behavior terhadap e-commerce dan pasar modern dengan lokasi penelitian di khususkan di Medan Tuntungan Provinsi Sumatera Utara. Jenis penelitian ini termasuk dalam penelitian kausal kompetitif yaitu dengan menggunakan data primer. Banyaknya populasi yang digunakan dalam menjawab pertanyaan pada penelitian yaitu berjumlah 59 orang. Sedangkan untuk memperoleh data dilakukan dengan menyebar kuesioner kepada responden yang dijadikan objek penelitian. Alat analisis yang digunakan pada penelitian ini yaitu Structure Equation Models (SEM) dengan pendekatan Partial Least Square (PLS). Hasil penelitian menunjukkan bahwa customer behavior berpengaruh positif dan signifikan terhadap dengan nilai koefisien sebesar 0,779 dan nilai t-value sebesar 4,262. Artinya, pengaruh customer behavior terhadap e-commerce sebesar 77,9%. Indikator kepercayaan adalah indikator yang paling besar mencerminkan customer behavior. Customer behavior berpengaruh positif dan signifikan terhadap pasar modern dengan nilai koefisien sebesar 0,776 dan nilai t-value sebesar 11,681. Artinya, pengaruh customer behavior terhadap e-commerce sebesar 77,6%.","PeriodicalId":211216,"journal":{"name":"Mega Aktiva: Jurnal Ekonomi dan Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-05-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132269719","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
期刊
Mega Aktiva: Jurnal Ekonomi dan Manajemen
全部 Acc. Chem. Res. ACS Applied Bio Materials ACS Appl. Electron. Mater. ACS Appl. Energy Mater. ACS Appl. Mater. Interfaces ACS Appl. Nano Mater. ACS Appl. Polym. Mater. ACS BIOMATER-SCI ENG ACS Catal. ACS Cent. Sci. ACS Chem. Biol. ACS Chemical Health & Safety ACS Chem. Neurosci. ACS Comb. Sci. ACS Earth Space Chem. ACS Energy Lett. ACS Infect. Dis. ACS Macro Lett. ACS Mater. Lett. ACS Med. Chem. Lett. ACS Nano ACS Omega ACS Photonics ACS Sens. ACS Sustainable Chem. Eng. ACS Synth. Biol. Anal. Chem. BIOCHEMISTRY-US Bioconjugate Chem. BIOMACROMOLECULES Chem. Res. Toxicol. Chem. Rev. Chem. Mater. CRYST GROWTH DES ENERG FUEL Environ. Sci. Technol. Environ. Sci. Technol. Lett. Eur. J. Inorg. Chem. IND ENG CHEM RES Inorg. Chem. J. Agric. Food. Chem. J. Chem. Eng. Data J. Chem. Educ. J. Chem. Inf. Model. J. Chem. Theory Comput. J. Med. Chem. J. Nat. Prod. J PROTEOME RES J. Am. Chem. Soc. LANGMUIR MACROMOLECULES Mol. Pharmaceutics Nano Lett. Org. Lett. ORG PROCESS RES DEV ORGANOMETALLICS J. Org. Chem. J. Phys. Chem. J. Phys. Chem. A J. Phys. Chem. B J. Phys. Chem. C J. Phys. Chem. Lett. Analyst Anal. Methods Biomater. Sci. Catal. Sci. Technol. Chem. Commun. Chem. Soc. Rev. CHEM EDUC RES PRACT CRYSTENGCOMM Dalton Trans. Energy Environ. Sci. ENVIRON SCI-NANO ENVIRON SCI-PROC IMP ENVIRON SCI-WAT RES Faraday Discuss. Food Funct. Green Chem. Inorg. Chem. Front. Integr. Biol. J. Anal. At. Spectrom. J. Mater. Chem. A J. Mater. Chem. B J. Mater. Chem. C Lab Chip Mater. Chem. Front. Mater. Horiz. MEDCHEMCOMM Metallomics Mol. Biosyst. Mol. Syst. Des. Eng. Nanoscale Nanoscale Horiz. Nat. Prod. Rep. New J. Chem. Org. Biomol. Chem. Org. Chem. Front. PHOTOCH PHOTOBIO SCI PCCP Polym. Chem.
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1