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R&D investment, intellectual capital, organizational learning, and firm performance: a study of Chinese software companies 研发投入、智力资本、组织学习与企业绩效:基于中国软件公司的研究
IF 3.9 4区 管理学 Q2 MANAGEMENT Pub Date : 2022-12-31 DOI: 10.1080/14783363.2022.2158077
Jianping Peng, J. Quan, Qun Qin
The effect of R&D investment on firm performances is subject of a number of internal factors. The dynamics of this effect is unclear in the literature. Based on the knowledge-based view and theory of intellectual capital, this research establishes a theoretical model to test the interrelationships among R&D investment, intellectual capital, organizational learning, and firm performance. We obtained seven years’ panel data from two data centers, and applied mediation and moderation models to investigate the interrelationships. Our findings showwhile intellectual capital fully mediates the relationship between R&D investment and firm performance, organizational learning moderates the relationship between R&D investment and human capital. Our results show the important roles of intellectual capital and organizational learning in enhancing the effectiveness of R&D investment.
研发投入对企业绩效的影响受多种内部因素的影响。这种效应的动力学在文献中尚不清楚。基于知识基础观和智力资本理论,本研究构建了一个理论模型来检验研发投入、智力资本、组织学习和企业绩效之间的相互关系。我们从两个数据中心获得了7年的面板数据,并应用中介和调节模型来研究相互关系。研究发现,智力资本在研发投入与企业绩效的关系中起完全中介作用,组织学习在研发投入与人力资本的关系中起调节作用。研究结果表明,智力资本和组织学习对提高企业研发投资效率具有重要作用。
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引用次数: 0
Investigating the strategic interaction between QMS, organisational agility and innovative performance 调查质量管理体系、组织敏捷性和创新绩效之间的战略互动
IF 3.9 4区 管理学 Q2 MANAGEMENT Pub Date : 2022-12-26 DOI: 10.1080/14783363.2022.2157711
Nicholas Coffin, H. Tang
As organisations find themselves in continuously more competitive and volatile markets, it is imperative that organisational leaders understand the impacts of their management systems and work to optimise their customer-satisfying deliverables. This exploratory literature review explores three strategic elements of organisational performance, with an intention of identifying if factors linking between the performance elements exist. Specifically, this research investigates the strategic expressions of Quality Management Systems, Organisational Agility and Innovative Performance. The structure of this paper first looks at how the Quality Management System interacts with an organisation’s performance objective. This is followed by a review literature pertaining to innovative performance as well as the consequences and attributes of organisational agility. Finally, a concluding analysis outlines potential areas of correlation between the organisational performance factors and avenues for continued research. This study contributes directly to organisational performance literature as well as practical implementations by providing a context for how the three strategic performance elements may interact.
随着组织发现自己处于不断竞争和波动的市场中,组织领导者必须了解他们的管理系统的影响,并努力优化他们的客户满意的可交付成果。本探索性文献综述探讨了组织绩效的三个战略要素,目的是确定绩效要素之间是否存在联系因素。具体来说,本研究探讨了质量管理体系、组织敏捷性和创新绩效的战略表达。本文的结构首先着眼于质量管理体系如何与组织的绩效目标相互作用。接下来是关于创新绩效以及组织敏捷性的后果和属性的综述文献。最后,结论性分析概述了组织绩效因素和继续研究途径之间潜在的相关领域。本研究通过提供三个战略绩效要素如何相互作用的背景,直接为组织绩效文献和实际实施做出了贡献。
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引用次数: 1
Operational excellence methodologies in the energy sector: A systematic literature review 能源部门的卓越运作方法:系统的文献回顾
IF 3.9 4区 管理学 Q2 MANAGEMENT Pub Date : 2022-12-20 DOI: 10.1080/14783363.2022.2157715
Yousuf Al Zaabi, J. Antony, JoseÌ Arturo., Guilherme L. Tortorella
The energy sector faces burning issues due to high challenges in executing operations, where improving the efficiency of the operation will help to overcome these issues. The Operational Excellence (OpEx) methodologies are widely used by industries and are one of the primary proposed solutions for the energy sector. However, in the energy sector, the literature lacks knowledge on the proper OpEx methodology approach. This study evaluates the status quo of the applications of OpEx methodologies in the energy sector and identifies the factors for a systematic approach. The systematic review identified 32 articles from six well recognised libraries. Consequently, the review helped the authors identify the current OpEx methodologies, publication themes, trends, gaps, and mitigation for future research. Furthermore, a bunch of benefits, motivating factors and limitations of OpEx methodologies’ application in the energy sector are presented. The complete work sets the foundation for practical and useful deployment of OpEx methodologies for the sector, which can enable the leadership to make robust decisions for business operations. This study is a comprehensive systematic literature review covering an important sector.
由于执行作业的高挑战,能源部门面临着亟待解决的问题,提高作业效率将有助于克服这些问题。卓越运营(OpEx)方法被各行各业广泛使用,是能源部门提出的主要解决方案之一。然而,在能源领域,文献缺乏关于适当的运营成本方法方法的知识。本研究评估了OpEx方法在能源领域的应用现状,并确定了系统方法的因素。系统评价从6个公认的图书馆中确定了32篇文章。因此,该综述帮助作者确定了当前的OpEx方法、出版主题、趋势、差距和未来研究的缓解措施。此外,还介绍了OpEx方法在能源领域应用的一系列好处、激励因素和局限性。完整的工作为该部门实际和有用的OpEx方法部署奠定了基础,这可以使领导层为业务运营做出强有力的决策。本研究是一项覆盖重要领域的综合性系统文献综述。
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引用次数: 0
Key performance measurement capabilities for managing distributed teams 用于管理分布式团队的关键性能度量功能
IF 3.9 4区 管理学 Q2 MANAGEMENT Pub Date : 2022-12-18 DOI: 10.1080/14783363.2022.2155512
P. Ferreira, E. Pinheiro de Lima, Sergio Eduardo Gouvea da Costa, N. Monteiro, Andreia de Castro e Silva
Distributed teams are a reality for several companies nowadays, many authors covered their benefits and problems, and the rate of adoption of such team's structure by companies is growing fast. Since these teams are more present in companies, a performance measurement system must get adapted to fulfill the gap of not having a vast theory about the subject. To fill that gap, this paper brings results from previous steps in the research (Systematic Literature Review and Qualitative analysis of the data). It presents to a group of experts to reach a consensus on which capabilities are essential to managing/developing distributed teams’ performance. The experts were exposed to the information following a Delphi Panel format and provided output that reached consensus and refined the list. The experts indicated that a group of six capabilities (engagement, development of a culture of performance measurement, organizational learning, alignment between planning and execution, accurate information and consistency) are essential to have their performance measurement system working correctly and reaching all functions. The work also identified the success factors for virtual teams, providing directions for the adoption and the monitoring of this kind of team that gained importance during the COVID-19 pandemic.
如今,分布式团队已经成为许多公司的现实,许多作者讨论了分布式团队的好处和问题,并且公司采用这种团队结构的速度正在快速增长。由于这些团队更多地出现在公司中,因此必须调整绩效衡量系统,以填补没有关于该主题的大量理论的空白。为了填补这一空白,本文带来了之前研究步骤的结果(系统文献综述和数据的定性分析)。它呈现给一组专家,让他们就哪些能力是管理/开发分布式团队绩效所必需的达成共识。专家们按照德尔菲小组的形式接触到信息,并提供了达成共识和改进清单的输出。专家们指出,一组六项能力(参与、发展绩效衡量文化、组织学习、规划和执行之间的一致性、准确的信息和一致性)是使其绩效衡量系统正确工作和实现所有职能的必要条件。这项工作还确定了虚拟团队的成功因素,为采用和监测这种在COVID-19大流行期间变得重要的团队提供了方向。
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引用次数: 0
Critical success factors for operational excellence initiatives in manufacturing: a meta-analysis 制造业卓越运营计划的关键成功因素:元分析
IF 3.9 4区 管理学 Q2 MANAGEMENT Pub Date : 2022-12-18 DOI: 10.1080/14783363.2022.2157714
J. Antony, V. Swarnakar, Neha Gupta, Jaspreet Kaur, Raja Jayaraman, G. Tortorella, E. Cudney
Globally manufacturing organizations are implementing operational excellence (OPEX) projects to improve their long-term sustainability and competitive advantage. This research analyzes the critical success factors (CSFs) for implementing OPEX initiatives in manufacturing organizations through the utilization of a meta-analysis technique. Thirty studies were found to be relevant for the meta-analysis. The findings of the study suggest that OPEX implementation in manufacturing organizations is positively and strongly influenced by employee involvement, training and education, management commitment and involvement, and required resources to implement operational excellence. Further, OPEX is moderately influenced by leadership, project prioritization and selection, organizational culture, effective communication, customer relation, supplier relation, performance management and reward system, and teamwork. The findings also suggest that four moderators, namely location of the study, size of the firm, topic of the study, and publication year of the study also have a significant positive relationship for all of the CSFs. A comprehensive study of the CSFs for OPEX initiatives becomes imperative in this context. This research provides a better understanding of CSFs leading to successful OPEX implementation in a manufacturing environment and contributes to the body of knowledge for the OPEX research and practitioner community, especially for OPEX deployment in non-manufacturing sectors.
全球制造业组织都在实施卓越运营(OPEX)项目,以提高其长期可持续性和竞争优势。本研究通过利用元分析技术,分析了在制造组织中实施OPEX计划的关键成功因素(csf)。发现有30项研究与meta分析相关。研究结果表明,制造组织的OPEX实施受到员工参与、培训和教育、管理层承诺和参与以及实施卓越运营所需资源的积极而强烈的影响。此外,OPEX受到领导、项目优先级和选择、组织文化、有效沟通、客户关系、供应商关系、绩效管理和奖励制度以及团队合作的适度影响。研究结果还表明,四个调节因素,即研究地点、公司规模、研究主题和研究出版年份,也对所有CSFs有显著的正相关关系。在这一背景下,对运营成本计划的CSFs进行全面研究变得势在必行。这项研究提供了对CSFs的更好理解,从而在制造环境中成功实施OPEX,并为OPEX研究和从业者社区提供了知识体系,特别是在非制造业中部署OPEX。
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引用次数: 4
An evaluation of Lean deployment in Irish micro-enterprises 爱尔兰微型企业精益部署评价
IF 3.9 4区 管理学 Q2 MANAGEMENT Pub Date : 2022-11-11 DOI: 10.1080/14783363.2022.2140651
Stuart Nolan, Olivia McDermott, Bobby Woods, Anna Trubetskaya
This study investigates the reasons for Lean deployment in Micro Enterprises, the types of tools used, the challenges involved and the results obtained in Micro Enterprises in Ireland. Qualitative interviews were conducted with 22 Micro Enterprises in Ireland that have started Lean implementation over the last three years. Lean offers many benefits to Micro Enterprises similar to those observed in larger-sized enterprises, including improved productivity, quality and reduced costs. In addition, leadership support for Lean in Micro Enterprises is not a challenge for Lean deployment as many Micro Enterprises are owner-managers and thus embrace and facilitate the deployment of Lean in organisations. Furthermore, a Critical success factor for Lean in Micro Enterprises is government support and availability of Lean mentorship. Further longitudinal studies on Micro Enterprises would help study how Lean evolves in these organisations over time especially in enterprises who have employed Lean for several Leans. This is one of the first studies specific to the practical application of Lean in ME’s in Ireland and globally. For academics and practitioners and informing government funding policy, this study demonstrates that Lean can successfully be deployed in Micro Enterprises. This study demonstrates that government supports can aid Lean and enhance economic competitiveness.
本研究调查了爱尔兰微型企业精益部署的原因,使用的工具类型,所涉及的挑战以及在微型企业中获得的结果。对爱尔兰22家在过去三年中开始实施精益的微型企业进行了定性访谈。精益为微型企业提供了许多好处,类似于在大型企业中观察到的,包括提高生产率,质量和降低成本。此外,领导对微型企业精益的支持对精益部署来说不是一个挑战,因为许多微型企业是所有者-管理者,因此拥抱并促进了精益在组织中的部署。此外,微型企业精益成功的一个关键因素是政府的支持和精益指导的可用性。对微型企业的进一步纵向研究将有助于研究精益在这些组织中如何随着时间的推移而演变,特别是在那些已经采用了几个精益的企业中。这是针对精益在爱尔兰和全球范围内的实际应用的首批研究之一。对于学术界和实践者以及政府资助政策,本研究表明精益可以在微型企业中成功部署。研究结果表明,政府支持有助于精益生产,提高企业的经济竞争力。
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引用次数: 4
Interpretive model of enablers of Data-Driven Sustainable Quality Management practice in manufacturing industries: ISM approach 制造业数据驱动的可持续质量管理实践的推动者的解释模型:ISM方法
IF 3.9 4区 管理学 Q2 MANAGEMENT Pub Date : 2022-11-11 DOI: 10.1080/14783363.2022.2132141
Mahipal Singh, R. Rathi, J. Antony
The fourth industrial revolution and updated government regulations on NET zero have enforced manufacturing organizations to adopt sustainable practices in their system. Also, manufacturing units need to deal with huge data sets to sustain the quality of products. In this regard, Data-Driven Sustainability Quality Management (DDSQM) is an interdisciplinary approach that provides an understanding of big data management with due quality and sustainability in manufacturing settings. Regardless of its potential benefits, manufacturing firms in developing economies remain reluctant to follow DDSQM practices. To persuade organizations for adopting DDSQM practices in real-time needs to explore the enablers with their contextual relationship for its successful initiation. In the present study, DDSQM enablers are identified and screened through literature and expert opinions from manufacturing industries. Thereafter, screened enablers are modeled through Interpretive Structural Modeling (ISM) and clustered via MICMAC analysis. The proposed methodology was executed with experts from academics and industries in developing economies. This study constitutes the first strive to explore the contextual relationship among enablers of DDSQM practices in developing countries’ manufacturing industries. The findings can help policymakers of emerging economies to adopt data analytics, quality management, and sustainable practices, that in turn, facilitate the implementation of DDSQM practices.
第四次工业革命和更新的政府法规已经迫使制造组织在他们的系统中采用可持续的实践。此外,制造单位需要处理庞大的数据集,以维持产品质量。在这方面,数据驱动的可持续发展质量管理(DDSQM)是一种跨学科的方法,它提供了对大数据管理的理解,在制造环境中具有适当的质量和可持续性。尽管有潜在的好处,发展中经济体的制造企业仍然不愿意遵循DDSQM的做法。为了说服组织实时采用DDSQM实践,需要探索其成功启动的上下文关系的推动者。在本研究中,通过文献和来自制造业的专家意见来识别和筛选DDSQM的促成因素。然后,通过解释结构建模(ISM)对筛选的使能因素进行建模,并通过MICMAC分析进行聚类。拟议的方法是由来自发展中经济体学术界和工业界的专家执行的。本研究首次尝试探索发展中国家制造业中DDSQM实践的推动因素之间的语境关系。研究结果可以帮助新兴经济体的决策者采用数据分析、质量管理和可持续实践,从而促进DDSQM实践的实施。
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引用次数: 2
Sustainable Lean Six Sigma project selection in manufacturing environments using best-worst method 利用最佳-最差方法在制造环境中进行可持续精益六西格玛项目选择
IF 3.9 4区 管理学 Q2 MANAGEMENT Pub Date : 2022-11-10 DOI: 10.1080/14783363.2022.2139675
V. Swarnakar, A. Singh, J. Antony, A. Tiwari, J. Garza‐Reyes
Manufacturing organizations have struggled with selecting right projects for sustainable LSS (SLSS) programs for operational excellence. This study is to propose a method for effective assessment of optimal SLSS projects. The importance weight of project selection criteria and prioritization of available projects are calculated using the novel best-worst-method (BWM) approach. The proposed methodology was authenticated through a real case example. The outcome reveals that out of five SLSS projects, P1 is the optimal project. Project P1 is the most significant production line for deploying the SLSS in case organization. The optimality in project ranking is tested through sensitivity analysis, the outcome noticed minimum sensitivity that claimed robust findings. This study is to be unique as there was very little evidence of prioritizing SLSS projects by utilizing a large set of criteria and applying the BWM approach. Further, BWM is the most suitable and reliable approach for prioritizing the alternatives when a large number of criteria are involved and it provides consistent outcomes with fewer inputs. The applied methodology will help top management to select the right project and opportunities in complex situations. Decision-makers and LSS consultants can also adopt the same approach for effective assessment of optimal SLSS projects for sustainable development.
制造业组织一直在努力为可持续的LSS (SLSS)计划选择正确的项目,以实现卓越的运营。本研究旨在提出一种有效评估最佳SLSS项目的方法。采用新的最佳-最差法(best-worst method, BWM)计算项目选择标准的重要性权重和可选项目的优先级。通过实例验证了该方法的有效性。结果表明,在5个SLSS项目中,P1是最优项目。项目P1是在案例组织中部署SLSS的最重要的生产线。通过敏感性分析测试项目排名的最优性,结果注意到最小的敏感性,声称有稳健的发现。这项研究是独一无二的,因为很少有证据表明,通过使用大量的标准和应用BWM方法来确定SLSS项目的优先级。此外,当涉及大量标准时,BWM是确定备选方案优先级的最合适和最可靠的方法,并且它以较少的投入提供一致的结果。应用的方法将帮助高层管理人员在复杂的情况下选择正确的项目和机会。决策者和可持续发展支助系统顾问也可以采用同样的方法来有效评估可持续发展支助系统的最佳项目。
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引用次数: 1
The integration of Industry 4.0 and Lean Management: a systematic review and constituting elements perspective 工业4.0与精益管理的整合:系统回顾与构成要素视角
IF 3.9 4区 管理学 Q2 MANAGEMENT Pub Date : 2022-11-07 DOI: 10.1080/14783363.2022.2141107
Tim Komkowski, J. Antony, J. Garza‐Reyes, G. Tortorella, Tanawadee Pongboonchai-Empl
This paper explores the prevalent themes for integrating Industry 4.0 and Lean Management to provide a red thread concerning ‘what’ and ‘how’ to execute their integration. Furthermore, gaps in current literature are identified, and an agenda for future research is developed. The research is based on a systematic literature review of 111 papers that were published in academic journals between 2015 and 2021. In contrast to previous reviews, we focus on constituting elements of Lean Management and Industry 4.0 to offer a perspective closely related to practical implementations. The findings suggest Total Productive Maintenance as one exemplary constituting element representing the ‘what’ level and Change Management as a discipline with answers concerning the ‘how’ level. The paper offers a holistic view for practitioners facing the need for an integrated implementation of Industry 4.0 and Lean Management. Prevalent themes can be included in organisational transformation efforts to increase success rates in change projects. Deriving gaps in the current literature and developing an agenda for future research focused on operational concepts offers possibilities for further research with high practical relevance.
本文探讨了整合工业4.0和精益管理的流行主题,提供了一个关于“什么”和“如何”执行他们的整合的红线。此外,确定了当前文献中的空白,并制定了未来研究的议程。该研究是对2015年至2021年在学术期刊上发表的111篇论文进行系统文献分析后得出的。与之前的评论相反,我们专注于精益管理和工业4.0的构成要素,以提供与实际实施密切相关的视角。研究结果表明,全面生产维护是代表“什么”水平的一个典型构成要素,而变更管理是一门涉及“如何”水平的学科。本文为面临集成实施工业4.0和精益管理需求的从业者提供了一个整体的观点。流行的主题可以包含在组织转换工作中,以增加变更项目的成功率。找出当前文献中的空白,并为未来的研究制定一个以操作概念为重点的议程,为进一步研究提供了具有高度实际意义的可能性。
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引用次数: 2
The endogenous role of location evaluation for academic performance in university 区位评价对大学学业成绩的内生性作用
IF 3.9 4区 管理学 Q2 MANAGEMENT Pub Date : 2022-11-03 DOI: 10.1080/14783363.2022.2139673
Jun-You Lin
The purpose of this paper is to contribute to the limited research on universities’ decision to innovate, using the network and knowledge-based perspectives as our theoretical underpinning. The first conclusion is that universities are more likely to locate their scientific productivity on a standalone campus than in a multi-campus system when the knowledge effect is more favorable. To make a contribution to industry and collaboration, universities are more likely to locate their scientific productivity in a multi-campus system. The second conclusion is that after controlling for endogeneity bias, the mean of academic performance for scientific productivity on a standalone campus is higher than it is on a multi-campus system. The third conclusion is that locating innovation activities in either a standalone or multi-campus system under theoretically appropriate conditions increases academic performance. These findings pose interesting challenges for knowledge management in innovation through a university’s location decision.
本文的目的是利用网络和知识视角作为理论基础,对有限的大学创新决策研究做出贡献。第一个结论是,当知识效应更有利时,大学更有可能将其科学生产力定位在一个独立的校园而不是多校园系统中。为了对产业和合作做出贡献,大学更有可能将其科学生产力定位在多校区系统中。第二个结论是,在控制了内生性偏差后,独立校园的科学生产力学术表现的平均值高于多校园系统。第三个结论是,在理论上适当的条件下,将创新活动定位在独立或多校区系统中都可以提高学习成绩。这些发现对通过大学选址决策进行创新的知识管理提出了有趣的挑战。
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引用次数: 0
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Total Quality Management & Business Excellence
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