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Journal of Tourism Theory and Research最新文献

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The effect of working life quality of hotel employees on individual creativity performance 酒店员工工作生活质量对个人创造力绩效的影响
Pub Date : 2022-06-12 DOI: 10.24288/jttr.1101324
Erge Tür, Sirvan Sen Demir
This study determined how the working life quality of hotel employees affects their individual creativity performance. Survey data were collected in June-July 2018 from 310 hotel employees working in five-star hotels in Bodrum district, Muğla province, Turkey. Correlation analysis indicated positive, moderate and weak relationships between working life quality and individual creativity. A regression analysis was then performed to test the research hypotheses. This showed that career opportunities and work safety significantly affected individual creativity. However, working conditions and wages and earnings had no significant effect on individual creativity. The results of this research have great importance because it is the first research that investigates the effect of the quality of working life on individual creativity performance of employees working in hospitality businesses in Turkey.
本研究确定了酒店员工的工作生活质量对其个人创造力表现的影响。调查数据于2018年6月至7月收集,来自土耳其Muğla省博德鲁姆区五星级酒店的310名酒店员工。相关分析显示,工作生活质量与个人创造力存在正、中、弱相关关系。然后进行回归分析以检验研究假设。结果表明,职业机会和工作安全对个体创造力有显著影响。然而,工作条件、工资和收入对个人创造力没有显著影响。这项研究的结果非常重要,因为它是第一个研究工作生活质量对土耳其酒店企业员工个人创造力表现的影响的研究。
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引用次数: 2
The effect of employer brand on workplace selection in the hospitality industry 雇主品牌对酒店行业工作场所选择的影响
Pub Date : 2022-04-10 DOI: 10.24288/jttr.1096279
E. Yaşar
This study investigated the effect of employer brand on the choice of the workplace of those working in hospitality businesses. The research was carried out with students at Süleyman Demirel University and Isparta University of Applied Sciences in Isparta, Turkey. A questionnaire was administered to 550 participants through face-to-face interviews. The data were analyzed with exploratory and confirmatory factor analysis and regression analysis using SPSS. The findings indicated that four factors significantly affected workplace selection: career and development opportunities, institutional reputation, economic elements and working conditions. In con-trast, employee value perceptions and social elements had no significant effect.
本研究调查了雇主品牌对酒店行业员工工作场所选择的影响。这项研究是在土耳其伊斯帕塔的雷曼德米雷尔大学和伊斯帕塔应用科学大学的学生中进行的。通过面对面访谈,对550名参与者进行了问卷调查。数据分析采用探索性、验证性因子分析和SPSS回归分析。研究结果表明,职业和发展机会、机构声誉、经济因素和工作条件四个因素显著影响工作场所的选择。相比之下,员工价值感知和社会因素的影响不显著。
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引用次数: 0
Service quality in hospitality businesses and its effect on revisit intention during the Covid-19 新冠肺炎疫情期间酒店业服务质量及其对回访意向的影响
Pub Date : 2022-04-10 DOI: 10.24288/jttr.1066010
Y. Günaydin
The tourism industry has been one of the sectors most affected by the Coronavirus (Covid-19). Hospitality businesses constitute an important part of the tourism industry. In the new era, it is vital producing safe service under Covid-19 to the hotel customers. In the study, it was examined the effect of service quality given under Covid-19 conditions on guest satisfaction and the effect of the “Safe Tourism” certificate on buying behavior of tourists towards hotels. In the first part of the study, there are two questions about the socio-demographic characteristics of the participants. In the second part, the reasons why the customers prefer the hospitality establishments were asked. In the third part, the perceived quality level of the customers about the service of the hospitality business was measured. In the fourth part, there are five dependent variables based on a five-point It was found in the study that the quality of the service provided in the hospitality establishments and the level of satisfaction provided under Covid-19 conditions affect the intention to revisit the establishments. It was also found that the “Safe Tourism” certificate used by travel operators for marketing had a positive effect on choosing/buying hospitality establishments for holidays.
旅游业一直是受冠状病毒(Covid-19)影响最大的行业之一。酒店业是旅游业的重要组成部分。在新形势下,为酒店客户提供安全服务至关重要。在研究中,研究了在Covid-19条件下给出的服务质量对客人满意度的影响,以及“安全旅游”证书对游客对酒店购买行为的影响。在研究的第一部分,有两个关于参与者的社会人口特征的问题。在第二部分,为什么客户喜欢接待机构的原因被问到。在第三部分中,测量了客户对酒店业务服务的感知质量水平。在第四部分,基于五点,有五个因变量。在研究中发现,酒店机构提供的服务质量和在Covid-19条件下提供的满意度会影响重新访问这些机构的意愿。调查还发现,旅游经营者用于营销的"安全旅游"证书对选择/购买度假接待场所有积极影响。
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引用次数: 6
Examination of complaints during the pandemic process: A research on five-star hotels operating in Antalya 大流行期间投诉的审查:对安塔利亚五星级酒店的研究
Pub Date : 2022-01-30 DOI: 10.24288/jttr.1062700
Hazal Ezgi Çelebi̇, A. Dalgıç
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引用次数: 1
A study on transferring cultural heritage assets in Isparta province to new generations through high school students 伊斯帕塔省文化遗产通过高中生传承的研究
Pub Date : 2022-01-29 DOI: 10.24288/jttr.1050555
Bedia Ümmü Gafar
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引用次数: 1
Determinants of price to earnings ratio: evidence from Turkish tourism companies 市盈率的决定因素:来自土耳其旅游公司的证据
Pub Date : 2021-12-17 DOI: 10.24288/jttr.1027187
Ö. İskenderoğlu, E. Karadeni̇z
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引用次数: 1
The impact of tourist’s hygiene-safety perception on their intention to travel during the Covid-19 pandemic in Turkey 在土耳其Covid-19大流行期间,游客的卫生安全观念对其旅游意愿的影响
Pub Date : 2021-12-05 DOI: 10.24288/jttr.1021221
S. Konak
This study examines the effects of tourists' hygiene-safety perceptions and travel concerns on their intention to travel during the Covid-19 pandemic. Study data were collected from Turkish citizens living in Turkey by online survey technique. The obtained data were analyzed with SPSS 22.0 program and Lisrel 8.80. For the construct validity of the scale, exploratory factor analysis was performed and then confirmatory factor analysis was performed. The model proposed in the study was tested with structural equation modeling. The findings show that tourists' perception of hygiene-safety increases travel anxiety related to the pandemic. Also, it was determined that the travel anxiety of the participants about the pandemic negatively affected their intention to travel
本研究考察了2019冠状病毒病大流行期间游客的卫生安全观念和旅行担忧对其旅行意愿的影响。研究数据通过在线调查技术从居住在土耳其的土耳其公民中收集。采用SPSS 22.0软件和Lisrel 8.80软件对所得数据进行分析。对于量表的构念效度,先进行探索性因子分析,再进行验证性因子分析。采用结构方程模型对所提出的模型进行了验证。研究结果表明,游客对卫生安全的认知增加了与大流行相关的旅行焦虑。此外,确定与会者对大流行病的旅行焦虑对他们的旅行意愿产生了负面影响
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引用次数: 5
Impact of geopolitical risk on BIST tourism index and tourist arrivals in Turkey 地缘政治风险对土耳其BIST旅游指数和游客人数的影响
Pub Date : 2021-07-31 DOI: 10.24288/jttr.926617
M. Polat, Yaşar Alptürk, Samet Gürsoy
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引用次数: 5
Personality traits and employees’ job performance in hotel industry 酒店业人格特质与员工工作绩效
Pub Date : 2021-07-31 DOI: 10.24288/jttr.859088
M. B. Bello, Y. Bello
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引用次数: 0
The impact of global uncertainty and risks on the global tourism index 全球不确定性和风险对全球旅游指数的影响
Pub Date : 2021-07-31 DOI: 10.24288/jttr.951608
Saffet Akdağ, Ö. İskenderoğlu
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引用次数: 2
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Journal of Tourism Theory and Research
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