Aviation has become the most used mode of transportation worldwide. As a result of this great usage, it has continued to grow rapidly. A new virus pandemic, which emerged during the period when aviation was used so intensely, affected aviation deeply and negatively. As a result of the rapid spread of the virus all over the world and its transformation into a pandemic, the aviation industry has suffered a great deal of financial damage as a result of some measures taken. In this study, the problems experienced by the aviation industry since the beginning of the virus epidemic were examined and it was shown how the results were obtained in line with the measures taken.
{"title":"Crisis management for pandemic in airlines","authors":"Seçil Ulufer Kansoy, Kaan Bakanoğlu","doi":"10.24288/jttr.945203","DOIUrl":"https://doi.org/10.24288/jttr.945203","url":null,"abstract":"Aviation has become the most used mode of transportation worldwide. As a result of this great usage, it has continued to grow rapidly. A new virus pandemic, which emerged during the period when aviation was used so intensely, affected aviation deeply and negatively. As a result of the rapid spread of the virus all over the world and its transformation into a pandemic, the aviation industry has suffered a great deal of financial damage as a result of some measures taken. In this study, the problems experienced by the aviation industry since the beginning of the virus epidemic were examined and it was shown how the results were obtained in line with the measures taken.","PeriodicalId":235592,"journal":{"name":"Journal of Tourism Theory and Research","volume":"69 2","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120920689","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The role of cooperatives in the development of rural tourism: The example of Kuyucak","authors":"Onur Aktürk, Sirvan Sen Demir","doi":"10.24288/JTTR.954835","DOIUrl":"https://doi.org/10.24288/JTTR.954835","url":null,"abstract":"","PeriodicalId":235592,"journal":{"name":"Journal of Tourism Theory and Research","volume":"55 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126234114","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mahmut Demir, Sirvan Sen Demir, A. Dalgıç, F. D. Ergen
The Covid-19 pandemic, which is seen as a source of crisis worldwide, has also had negative effects in many ways in the tourism industry. In this process, it is important to find out the problems caused by the Covid-19 pandemic and its solutions to tourism businesses. The aim of the research is to determine the impact of the Covid-19 pandemic in the tourism industry, to evaluate the views of hotel managers and to offer solutions to problems in hotels. The research data were collected through face-to-face interviews with the hotel managers in Bodrum-Mugla. The interviews, in which a semi-structured interview technique was used to collect data, were held between July-September 2020. The data were analyzed with the descriptive analysis technique. The analysis was respectively carried out as the conceptual structure, modelling of data, organizing data through tables, and interpretation of findings. As a result, it has been revealed that the Covid-19 pandemic affects hotel businesses economically, socially and psychologically.
{"title":"Impact of COVID-19 pandemic on the tourism industry: An evaluation from the hotel managers' perspective","authors":"Mahmut Demir, Sirvan Sen Demir, A. Dalgıç, F. D. Ergen","doi":"10.24288/JTTR.857610","DOIUrl":"https://doi.org/10.24288/JTTR.857610","url":null,"abstract":"The Covid-19 pandemic, which is seen as a source of crisis worldwide, has also had negative effects in many ways in the tourism industry. In this process, it is important to find out the problems caused by the Covid-19 pandemic and its solutions to tourism businesses. The aim of the research is to determine the impact of the Covid-19 pandemic in the tourism industry, to evaluate the views of hotel managers and to offer solutions to problems in hotels. The research data were collected through face-to-face interviews with the hotel managers in Bodrum-Mugla. The interviews, in which a semi-structured interview technique was used to collect data, were held between July-September 2020. The data were analyzed with the descriptive analysis technique. The analysis was respectively carried out as the conceptual structure, modelling of data, organizing data through tables, and interpretation of findings. As a result, it has been revealed that the Covid-19 pandemic affects hotel businesses economically, socially and psychologically.","PeriodicalId":235592,"journal":{"name":"Journal of Tourism Theory and Research","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130719463","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Studies that examined the link between facets of job satisfaction and employees’ turnover in respect of hotels in Lagos state are limited in literature. This study therefore aims to determine the correlation between five dimensions of job satisfaction and employees’ turnover in respect of hotels in Lagos state. The study adopted a survey design. Through on-site data collection, data were collected from 332 employees of 60 hotels in Ikeja, Lagos state. Partial Least Squares were adopted for the analysis and the result show that four of the five tested hypotheses were supported. The result further show that all the five dimensions of job satisfaction considered in this study put together have the tendency of influencing 43.2% of changes in employees’ turnover in hotels in Lagos State. By clarifying the connection between the facets of job satisfaction and employees’ turnover in Lagos State, this study offers an insight for effective management of employees’ turnover in hotel industry in an emerging economy. Hence, hotel owners and managers in Lagos State can minimize employees’ turnover by enforcing strategies and practices gear towards limiting job stress, enhancing promotion opportunities, supervisor’s support, and a friendly workplace environment. To the best of the authors’ knowledge, this study is the first to determine the connection between facets of job satisfaction and employees’ turnover in respect of hotels in Lagos State using Smart PLS_SEM approach. The study argued that employees’ retention in the hotel industry in Lagos State depends on the combination of the management of job stress, enhanced promotion opportunity for staff, suitable supervisor’s support, and provision of a friendly workplace environment.
{"title":"Job satisfaction and employees’ turnover in hotel industry: Evidence from Lagos state Nigeria","authors":"M. B. Bello, Y. Bello","doi":"10.24288/JTTR.844747","DOIUrl":"https://doi.org/10.24288/JTTR.844747","url":null,"abstract":"Studies that examined the link between facets of job satisfaction and employees’ turnover in respect of hotels in Lagos state are limited in literature. This study therefore aims to determine the correlation between five dimensions of job satisfaction and employees’ turnover in respect of hotels in Lagos state. The study adopted a survey design. Through on-site data collection, data were collected from 332 employees of 60 hotels in Ikeja, Lagos state. Partial Least Squares were adopted for the analysis and the result show that four of the five tested hypotheses were supported. The result further show that all the five dimensions of job satisfaction considered in this study put together have the tendency of influencing 43.2% of changes in employees’ turnover in hotels in Lagos State. By clarifying the connection between the facets of job satisfaction and employees’ turnover in Lagos State, this study offers an insight for effective management of employees’ turnover in hotel industry in an emerging economy. Hence, hotel owners and managers in Lagos State can minimize employees’ turnover by enforcing strategies and practices gear towards limiting job stress, enhancing promotion opportunities, supervisor’s support, and a friendly workplace environment. To the best of the authors’ knowledge, this study is the first to determine the connection between facets of job satisfaction and employees’ turnover in respect of hotels in Lagos State using Smart PLS_SEM approach. The study argued that employees’ retention in the hotel industry in Lagos State depends on the combination of the management of job stress, enhanced promotion opportunity for staff, suitable supervisor’s support, and provision of a friendly workplace environment.","PeriodicalId":235592,"journal":{"name":"Journal of Tourism Theory and Research","volume":"436 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-01-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122803299","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Individuals with disabilities, who represent a significant minority throughout the world, must be included in all areas of life. Tourism, which is one of these main areas, should include the needs and desires of individuals with disabilities. The aim of this study is to find out the difficulties individuals with disabilities face in tourism and how to overcome them. A semi-structured interview technique was used for this purpose and the stakeholders serving in the tourism sector, members of the disability associations and tourists with disabilities were reached. As a result, it is found that tourists with disabilities mostly experience bad attitudes and behaviors from the tourism staff and face some difficulties during their transfer due to architectural barriers. In order to overcome these obstacles, tourism design should be given importance for all types of disabilities considering the individuals with disabilities when planning tourism activities.
{"title":"A research of overcoming the barriers in tourism design by the perspective of tourists with disabilities and stakeholders in Antalya","authors":"Gulay Bulgan, A. Oksay","doi":"10.24288/JTTR.839150","DOIUrl":"https://doi.org/10.24288/JTTR.839150","url":null,"abstract":"Individuals with disabilities, who represent a significant minority throughout the world, must be included in all areas of life. Tourism, which is one of these main areas, should include the needs and desires of individuals with disabilities. The aim of this study is to find out the difficulties individuals with disabilities face in tourism and how to overcome them. A semi-structured interview technique was used for this purpose and the stakeholders serving in the tourism sector, members of the disability associations and tourists with disabilities were reached. As a result, it is found that tourists with disabilities mostly experience bad attitudes and behaviors from the tourism staff and face some difficulties during their transfer due to architectural barriers. In order to overcome these obstacles, tourism design should be given importance for all types of disabilities considering the individuals with disabilities when planning tourism activities.","PeriodicalId":235592,"journal":{"name":"Journal of Tourism Theory and Research","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-01-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122521707","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The tourism sector plays a locomotive role in the development of the country and in this regard, the energy factor plays a vital role in providing locally sourced conditions for competitive advantage. The purpose of this study is to reveal the relationship between energy production and the tourism sector within a competitive advantage. In this selected issue five countries (China, the USA, Germany, Russia, and Turkey) have been compared. The findings show that energy creates a competitive advantage in service infrastructure and transportation facilities, especially in tourism. Identifying the relationship between energy use and tourism will contribute to local governments to determine an appropriate strategy for energy management and sustainable tourism development policies, and reveal how energy will create a competitive advantage over the tourism sector.
{"title":"A research on provide competitive advantage of energy use on the tourism sector","authors":"Emre Demir, O. Bahar","doi":"10.24288/jttr.699521","DOIUrl":"https://doi.org/10.24288/jttr.699521","url":null,"abstract":"The tourism sector plays a locomotive role in the development of the country and in this regard, the energy factor plays a vital role in providing locally sourced conditions for competitive advantage. The purpose of this study is to reveal the relationship between energy production and the tourism sector within a competitive advantage. In this selected issue five countries (China, the USA, Germany, Russia, and Turkey) have been compared. The findings show that energy creates a competitive advantage in service infrastructure and transportation facilities, especially in tourism. Identifying the relationship between energy use and tourism will contribute to local governments to determine an appropriate strategy for energy management and sustainable tourism development policies, and reveal how energy will create a competitive advantage over the tourism sector.","PeriodicalId":235592,"journal":{"name":"Journal of Tourism Theory and Research","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134309102","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The pull factors play an important role in effectively marketing a tourist destination. Therefore, the purpose of the study was to determine the pull factors that affected the foreign tourists' choice of Bodrum as their holiday destination. The study used the questionnaire technique in order to collect the data from the foreign tourists visiting the Bodrum destination in 2019. The frequency analysis and statistical tests such as reliability analysis, factor analysis, t-test and variance analysis were applied to the data obtained through the survey. As a result of the factor analysis, the pull factors affecting the foreign tourists' preferences of Bodrum were found out as being price, accessibility, promotion and marketing, service quality, safety and security. Among these pull factors that affected the choice of holiday destination for foreign tourists, safety and security were identified as the most important factor. This result suggests that the pull factor of safety and security were effective in choosing Bodrum as a tourist destination.
{"title":"Influence of pull factors on the travel motivation of foreign tourists towards Bodrum-Turkey destination","authors":"Y. Günaydin, Ö. Özer, Doğan Ataman","doi":"10.24288/jttr.823952","DOIUrl":"https://doi.org/10.24288/jttr.823952","url":null,"abstract":"The pull factors play an important role in effectively marketing a tourist destination. Therefore, the purpose of the study was to determine the pull factors that affected the foreign tourists' choice of Bodrum as their holiday destination. The study used the questionnaire technique in order to collect the data from the foreign tourists visiting the Bodrum destination in 2019. The frequency analysis and statistical tests such as reliability analysis, factor analysis, t-test and variance analysis were applied to the data obtained through the survey. As a result of the factor analysis, the pull factors affecting the foreign tourists' preferences of Bodrum were found out as being price, accessibility, promotion and marketing, service quality, safety and security. Among these pull factors that affected the choice of holiday destination for foreign tourists, safety and security were identified as the most important factor. This result suggests that the pull factor of safety and security were effective in choosing Bodrum as a tourist destination.","PeriodicalId":235592,"journal":{"name":"Journal of Tourism Theory and Research","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127977853","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Unemployment is one of the most important socio-economic problems waiting to be solved in Turkey as in most countries. It is known that unemployment creates economic, psychological and social effects on individuals. One of the most important impacts of unemployment on individuals is unemployment anxiety. The aim of this study is to determine the factors affecting the unemployment anxiety levels of the students and to determine whether unemployment anxiety differs according to the self-esteem levels of the students. The research was applied to the senior students of the Culinary, Tourism and Hotel Management Program studying at Suleyman Demirel University. Rosenberg Self-Esteem Scale has been utilized for evaluating self-esteem level and the unemployment anxiety scale has been utilized for evaluating unemployment anxiety levels. The analysis was performed on the responses received from 593 participants who were found to be eligible for the study. Furthermore, for analyzing the results, SPSS 22.0 was applied. The existence of the difference between self-esteem and unemployment anxiety was revealed by sample independent t-test analysis. The results revealed that the unemployment anxiety level of the students was below the average, and the level of anxiety of the Tourism and Hotel Management department students was higher than that of the Culinary Program students. A significant difference was found between self-esteem and unemployment anxiety. Accordingly, it was determined that students with low self-esteem have higher unemployment anxiety than those with high self-esteem
{"title":"Research of the relationship between the unemployment anxiety and the self-esteem of potential workforce in tourism","authors":"Gonca Manap Davras","doi":"10.24288/jttr.694817","DOIUrl":"https://doi.org/10.24288/jttr.694817","url":null,"abstract":"Unemployment is one of the most important socio-economic problems waiting to be solved in Turkey as in most countries. It is known that unemployment creates economic, psychological and social effects on individuals. One of the most important impacts of unemployment on individuals is unemployment anxiety. The aim of this study is to determine the factors affecting the unemployment anxiety levels of the students and to determine whether unemployment anxiety differs according to the self-esteem levels of the students. The research was applied to the senior students of the Culinary, Tourism and Hotel Management Program studying at Suleyman Demirel University. Rosenberg Self-Esteem Scale has been utilized for evaluating self-esteem level and the unemployment anxiety scale has been utilized for evaluating unemployment anxiety levels. The analysis was performed on the responses received from 593 participants who were found to be eligible for the study. Furthermore, for analyzing the results, SPSS 22.0 was applied. The existence of the difference between self-esteem and unemployment anxiety was revealed by sample independent t-test analysis. The results revealed that the unemployment anxiety level of the students was below the average, and the level of anxiety of the Tourism and Hotel Management department students was higher than that of the Culinary Program students. A significant difference was found between self-esteem and unemployment anxiety. Accordingly, it was determined that students with low self-esteem have higher unemployment anxiety than those with high self-esteem","PeriodicalId":235592,"journal":{"name":"Journal of Tourism Theory and Research","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130585494","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The purpose of this study was to examine the effects of dimensions of psychological capital on employees’ organizational identification in hotels. Through conducting a face-to-face interview, d ata were collected from a sample of 485 full-time employees working in 5-star hotels in Turkey and were analysed with the statistical program. The correlation analysis was used to investigate the relationship between independent variables and dependent variable and the regression analysis was used to determine the effects of psychological capital on organizational identification . The researchers found a positive correlation between dimensions of psychological capital and organizational identification and the psychological capital effects on organizational identification. It was indicated that the factors of psychological capital effected on organizational identification.
{"title":"The effects of psychological capital on employees’ organizational identification in hotels","authors":"Mahmut Demir, Sirvan Sen Demir","doi":"10.24288/JTTR.573851","DOIUrl":"https://doi.org/10.24288/JTTR.573851","url":null,"abstract":"The purpose of this study was to examine the effects of dimensions of psychological capital on employees’ organizational identification in hotels. Through conducting a face-to-face interview, d ata were collected from a sample of 485 full-time employees working in 5-star hotels in Turkey and were analysed with the statistical program. The correlation analysis was used to investigate the relationship between independent variables and dependent variable and the regression analysis was used to determine the effects of psychological capital on organizational identification . The researchers found a positive correlation between dimensions of psychological capital and organizational identification and the psychological capital effects on organizational identification. It was indicated that the factors of psychological capital effected on organizational identification.","PeriodicalId":235592,"journal":{"name":"Journal of Tourism Theory and Research","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125026896","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Tourism sector that is one of the most important, driving power of social, economic and cultural development, has a significant role, especially for developing countries. In this sense, the countries aiming to get a bigger share in tourism have to carefully observe the fast progression in this sector and fulfill the changing expectations of the customers. In order to fulfill quality service and customer satisfaction, sustainability is very important in the sector in general. In this study which primarily discusses sustainable tourism, sustainable tourism practices affecting tourism demand will be referred. The ultimate aim of this research is to evaluate the level of the effect of sustainable tourism practices on tourism demand. The sample of the study is a total of 600 persons of foreign tourists who visited Mugla. According to data acquired from the questionnaires; protection of ecological, cultural and natural heritage, slow city, eco-label, concept and the competition power of the enterprise are the affecting factors on the tourism demand. Such results showed that sustainable tourism practices influence tourism demand positively.
{"title":"An evaluation on sustainable tourism demand: The case of Muğla, Turkey","authors":"O. Bahar, Nur Çelik Ilal","doi":"10.24288/JTTR.522426","DOIUrl":"https://doi.org/10.24288/JTTR.522426","url":null,"abstract":"Tourism sector that is one of the most important, driving power of social, economic and cultural development, has a significant role, especially for developing countries. In this sense, the countries aiming to get a bigger share in tourism have to carefully observe the fast progression in this sector and fulfill the changing expectations of the customers. In order to fulfill quality service and customer satisfaction, sustainability is very important in the sector in general. In this study which primarily discusses sustainable tourism, sustainable tourism practices affecting tourism demand will be referred. The ultimate aim of this research is to evaluate the level of the effect of sustainable tourism practices on tourism demand. The sample of the study is a total of 600 persons of foreign tourists who visited Mugla. According to data acquired from the questionnaires; protection of ecological, cultural and natural heritage, slow city, eco-label, concept and the competition power of the enterprise are the affecting factors on the tourism demand. Such results showed that sustainable tourism practices influence tourism demand positively.","PeriodicalId":235592,"journal":{"name":"Journal of Tourism Theory and Research","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114839178","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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