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Proceedings of the 2016 ACM International Conference on Supporting Group Work最新文献

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Motivating Invisible Contributions: Framing Volunteer Classification Design in a Fanfiction Repository 激励无形的贡献:同人小说知识库中的框架志愿者分类设计
Pub Date : 2016-11-13 DOI: 10.1145/2957276.2957295
J. Bullard
Contributions from the crowd are not just content-sustainable systems require ongoing behind-the-scenes infrastructural work. In this paper, I explore potential strategies for motivating volunteer contributions to large-scale collaborative projects when volunteer contributions are procedural in nature and largely invisible in the published project. I use a user-driven classification system for a large, established, and growing fanfiction collection as an example of a successful project of this type. I compare the challenges and possibilities to those established in the study of open source, wiki, and citizen science projects, which share with classification design a need for distributed human contributions to procedural tasks. Textual analysis of recruiting and training documents, informed by prolonged engagement in the community, reveals strategies that diverge from other HCI research on motivation, such as a focus on work rather than fun and insider rather than public recognition.
来自人群的贡献不仅仅是内容——可持续的系统需要持续的幕后基础设施工作。在本文中,我探讨了在志愿者贡献本质上是程序性的,并且在已发表的项目中很大程度上是不可见的情况下,激励志愿者为大型合作项目贡献的潜在策略。我将用户驱动的分类系统用于大型、成熟且不断增长的同人小说集合,作为此类成功项目的一个例子。我将这些挑战和可能性与开源、wiki和公民科学项目的研究中建立的挑战和可能性进行了比较,这些项目与分类设计一样需要分布式的人为过程任务做出贡献。通过长期参与社区活动,对招聘和培训文件进行文本分析,揭示了与其他HCI动机研究不同的策略,例如关注工作而不是娱乐,关注内部而不是公众认可。
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引用次数: 21
Designing Social Memory Artifacts in a Smart Home 在智能家居中设计社交记忆工件
Pub Date : 2016-11-13 DOI: 10.1145/2957276.2997021
Jasmine Jones
Memory is shaped by the media in which it is communicated (van Dijck, 2007). In a world where people live enmeshed with computing technologies, there are myriad opportunities to enrich and enhance everyday life with new kinds of memory. In my dissertation research, I employ a mixed methods interpretivist approach to investigate how people relate to and revisit memories of their past, how families collectively interact with shared memory, and how pervasive "ubicomp" technologies can be designed to support and enhance the social activities of sharing family memory across generations.
记忆是由传播记忆的媒介塑造的(van Dijck, 2007)。在一个人们生活在计算机技术的世界里,有无数的机会用新的记忆来丰富和提高日常生活。在我的论文研究中,我采用了一种混合方法解释主义的方法来研究人们如何与他们过去的记忆联系和重温,家庭如何集体与共享记忆互动,以及如何普遍的“ubicomp”技术可以被设计来支持和增强跨代共享家庭记忆的社会活动。
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引用次数: 2
Building Mood, Building Community: Usage Patterns of an Interactive Art Installation 营造情绪,营造社区:一个互动艺术装置的使用模式
Pub Date : 2016-11-13 DOI: 10.1145/2957276.2957291
Leah M. Scolere, E. Baumer, Lindsay Reynolds, Geri Gay
To examine the processes by which appropriation happens around an interactive art installation in an organizational context, this paper presents a qualitative, longitudinal study of an interactive art installation called mood.cloud. While designed to collect and to visually display building occupants' collective emotion, the installation was not necessarily used or interpreted in this way. Instead, building occupants saw the sensory experience of mood.cloud and the ability to change the display as a way to influence their own feelings, the feelings of others, and the overall workplace ambience. We found that interaction with mood.cloud fostered reflection about the relationship between the individual and the larger collective that the person is a part of. This relationship, between appropriation for individual benefit and appropriation for the benefit of others, afforded participants the opportunity to become more aware of their own contribution as part of a larger community. These findings suggest an opportunity to design systems around the interplay between appropriation for the individual and appropriation for the community.
为了研究在组织背景下互动艺术装置的挪用过程,本文对一个名为mood.cloud的互动艺术装置进行了定性的纵向研究。虽然设计目的是收集和视觉上展示建筑居住者的集体情感,但装置并不一定以这种方式使用或解释。相反,建筑居住者看到的是情绪的感官体验。云和能力的改变显示作为一种方式来影响自己的感受,他人的感受,和整个工作场所的氛围。我们发现这与情绪有关。云培养了对个人和个人所属的更大集体之间关系的反思。这种个人利益挪用与他人利益挪用之间的关系,使参与者有机会更加意识到自己作为更大社区的一部分所做的贡献。这些发现表明,有机会围绕个人拨款和社区拨款之间的相互作用设计系统。
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引用次数: 13
"Hey, I know what this is!": Cultural Affinities and Early Stage Appropriation of the Emerging Bitcoin Technology “嘿,我知道这是什么!”:新兴比特币技术的文化亲和力和早期挪用
Pub Date : 2016-11-13 DOI: 10.1145/2957276.2957279
Y. Kow, Sharon Xianghua Ding
User appropriation can be immensely helpful to bootstrap emerging technologies; but how do new and lesser known technologies attract these earliest adopters? This paper investigates user appropriation of emerging computing technologies, by focusing on Bitcoin, a digital monetary system supported by a peer-to-peer network of computing devices. We conducted in-depth interviews with sixteen Bitcoin community participants in Hong Kong, Singapore, and Baltimore. We describe user appropriation in this case of Bitcoin as a sociocultural journey-from encounter, research and learning, to socialization. We contribute the concept of cultural affinities, including conceptual, contextual and social dimensions, as important mediators leading to early-stage user appropriation.
用户授权可以极大地帮助引导新兴技术;但是,新技术和鲜为人知的技术如何吸引这些最早的采用者呢?本文通过关注比特币(一种由计算设备的点对点网络支持的数字货币系统)来研究新兴计算技术的用户占用。我们对香港、新加坡和巴尔的摩的16位比特币社区参与者进行了深入采访。在这种情况下,我们将比特币的用户挪用描述为一种社会文化之旅——从相遇、研究和学习到社会化。我们提出了文化亲和力的概念,包括概念、语境和社会维度,作为导致早期用户挪用的重要媒介。
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引用次数: 13
High Responsiveness for Group Editing CRDTs 组编辑crdt的高响应性
Pub Date : 2016-11-13 DOI: 10.1145/2957276.2957300
Loïck Briot, Pascal Urso, M. Shapiro
Group editing is a crucial feature for many end-user applications. It requires high responsiveness, which can be provided only by optimistic replication algorithms, which come in two classes: classical Operational Transformation (OT), or more recent Conflict-Free Replicated Data Types (CRDTs). Typically, CRDTs perform better on downstream operations, i.e., when merging concurrent operations than OT, because the former have logarithmic complexity and the latter quadratic. However, CRDTs are often less responsive, because their upstream complexity is linear. To improve this, this paper proposes to interpose an auxiliary data structure, called the identifier data structure in front of the base CRDT. The identifier structure ensures logarithmic complexity and does not require replication or synchronization. Combined with a block-wise storage approach, this approach improves upstream execution time by several orders of magnitude, with negligeable impact on memory occupation, network bandwidth, and downstream execution performance.
组编辑是许多终端用户应用程序的关键特性。它需要高响应性,这只能通过乐观复制算法来提供,乐观复制算法分为两类:经典的操作转换(OT)或最近的无冲突复制数据类型(crdt)。通常,crdt在下游操作(即合并并发操作时)的性能优于OT,因为前者具有对数复杂度,后者具有二次复杂度。然而,crdt通常响应较慢,因为它们的上游复杂性是线性的。为了改进这一点,本文提出在基本CRDT前插入一种辅助数据结构,称为标识符数据结构。标识符结构确保了对数复杂度,并且不需要复制或同步。结合块存储方法,这种方法将上游执行时间提高了几个数量级,而对内存占用、网络带宽和下游执行性能的影响可以忽略不计。
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引用次数: 28
Exploring Computer-Supported Professional Development for Novice Museum and Zoo Professionals 探索计算机支持的博物馆和动物园专业新手专业发展
Pub Date : 2016-11-13 DOI: 10.1145/2957276.2957312
Priscilla Jimenez Pazmino, L. Lyons, B. Slattery, Benjamin Hunt
Zoos and museums often rely on interpretive staff, called explainers, to facilitate visitors' learning through conversations and demonstrations. Many explainers begin their careers as teens, and would benefit from ongoing Professional Development (PD). As institutions begin to use mobile devices to enhance explainers' interpretation, new opportunities arise to support explainers' individual and collaborative professional development. This paper presents the results of structured participatory design sessions to engage explainers in examining and proposing features for a Facilitation, Reflection, and Augmented Interpretation Mobile System (FRAIMS). The goal for FRAIMS is to support everyday interpretive tasks while also gathering information on how explainers perform that interpretation (both passively, via logging and recording, and actively, via self-reports and ratings) to support them in their PD. Reflecting on one's own performance and the performance of others is a powerful PD strategy, but can be emotionally fraught. Via participatory design sessions with expert, in-development, and novice explainers at different informal learning institutions, we found that explainers' preferences for socially sharing performance information gathered via mobile devices varied with their experience. We detail emerging themes captured from the sessions and make suggestions for how these findings might apply more broadly to computer-supported professional development systems.
动物园和博物馆通常依靠被称为解说员的解说人员,通过对话和演示来促进游客的学习。许多口译员在十几岁时就开始了他们的职业生涯,并将受益于持续的专业发展(PD)。随着机构开始使用移动设备来提高口译员的口译能力,支持口译员个人和合作专业发展的新机会出现了。本文介绍了结构化参与式设计会议的结果,该会议旨在让解释者参与检查和提出促进、反思和增强解释移动系统(FRAIMS)的功能。FRAIMS的目标是支持日常的解释任务,同时也收集解释者如何执行解释的信息(通过日志和记录被动地,以及通过自我报告和评分主动地),以支持他们的PD。反思自己和他人的表现是一种强大的PD策略,但可能会让人情绪低落。通过与不同非正式学习机构的专家、开发人员和新手讲解员的参与式设计会议,我们发现讲解员对通过移动设备收集的性能信息进行社交共享的偏好因其经验而异。我们详细介绍了从会议中捕获的新主题,并就如何将这些发现更广泛地应用于计算机支持的专业发展系统提出了建议。
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引用次数: 0
The IKEA Catalogue: Design Fiction in Academic and Industrial Collaborations 宜家目录:设计小说在学术和工业合作
Pub Date : 2016-11-13 DOI: 10.1145/2957276.2957298
Barry A. T. Brown, Julian Bleecker, Marco D'Adamo, Pedro Ferreira, J. Formo, Mareike Glöss, Maria Holm, K. Höök, Eva-Carin Banka Johnson, E. Kaburuan, Anna Karlsson, E. Vaara, Jarmo Laaksolahti, Airi Lampinen, L. Leahu, Vincent Lewandowski, Donald Mcmillan, Anders Mellbratt, J. Mercurio, C. Norlin, N. Nova, S. Pizza, A. Rostami, M. Sundquist, Konrad Tollmar, Vasiliki Tsaknaki, Jinyi Wang, Charles Windlin, Mikael Ydholm
This paper is an introduction to the "Future IKEA Catalogue", enclosed here as an example of a design fiction produced from a long standing industrial-academic collaboration. We introduce the catalogue here by discussing some of our experiences using design fiction` with companies and public sector bodies, giving some background to the catalogue and the collaboration which produced it. We have found design fiction to be a useful tool to support collaboration with industrial partners in research projects - it provides a way of thinking and talking about present day concepts, and present day constraints, without being overly concerned with contemporary challenges, or the requirements of academic validation. In particular, there are two main aspects of this we will discuss here, aspects that are visible in the enclosed catalogue itself. The first is the potential of design fiction as a sort of 'boundary object' in industry and academic collaboration, and second the role of critique. After this introduction to the paper we enclose the output of our collaboration in the form of the catalogue itself.
这篇论文是对“未来宜家目录”的介绍,作为一个长期的工业-学术合作产生的设计小说的例子。我们在这里通过讨论我们与公司和公共部门机构使用“设计小说”的一些经验来介绍目录,并提供一些目录的背景和制作目录的合作。我们发现设计小说是支持与工业合作伙伴在研究项目中合作的有用工具——它提供了一种思考和讨论当今概念和当今限制的方式,而不会过度关注当代挑战或学术验证的要求。特别地,我们将在这里讨论这方面的两个主要方面,这两个方面在所附的目录中是可见的。首先是设计小说在工业和学术合作中作为一种“边界对象”的潜力,其次是批评的作用。在这篇论文的介绍之后,我们附上了我们合作的成果,以目录本身的形式。
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引用次数: 69
"It is Not Because You Have Tools that You Must use Them": The Difficult Domestication of a Telemedicine Toolkit to Manage Emergencies in Nursing Homes “不是因为你有工具,你必须使用它们”:远程医疗工具包在养老院管理紧急情况的困难驯化
Pub Date : 2016-11-13 DOI: 10.1145/2957276.2957288
Gérald Gaglio, M. Lewkowicz, M. Tixier
We conducted a retrospective study on the experimental deployment of a telemedicine toolkit in ten nursing homes. The purpose of the experiment was to see whether the use of these toolkits could allow for better cooperation between nursing homes and the local emergency medical dispatch center to avoid sending costly vehicles and having elderly people unnecessarily discharged at the hospital. We investigated the domestication process of these toolkits by nurses and orderlies from the nursing homes. Our findings show different levels of domestication: for some of the nursing homes, the lack of practical relevance of the toolkit in emergencies and the difficulty to borrow artifacts from doctors prevented complete adoption. For three nursing homes, domestication occurred in an unexpected way in the sense that the objective of the domestication changed. These findings led us to provide recommendations for projects aimed at improving inter-organizational cooperation through artifacts.
我们进行了一项回顾性研究的实验部署远程医疗工具箱在十个养老院。实验的目的是看看这些工具包的使用是否可以使养老院和当地紧急医疗调度中心更好地合作,以避免派遣昂贵的车辆和不必要地让老年人出院。我们调查了来自养老院的护士和护理员对这些工具包的驯化过程。我们的研究结果显示了不同程度的驯化:对于一些养老院来说,工具箱在紧急情况下缺乏实际意义,而且很难从医生那里借到人工制品,这阻碍了完全采用。对于三家养老院来说,驯化以一种意想不到的方式发生了,因为驯化的目标改变了。这些发现引导我们为旨在通过工件改善组织间合作的项目提供建议。
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引用次数: 4
The Impact of Spatial Properties on Collaboration: An Exploratory Study in the Automotive Domain 空间属性对协同的影响:汽车领域的探索性研究
Pub Date : 2016-11-13 DOI: 10.1145/2957276.2957304
Alina Krischkowsky, Sandra Trösterer, Ulrike Bruckenberger, Bernhard Maurer, Katja Neureiter, Nicole Perterer, A. Baumgartner, Alexander Meschtscherjakov, M. Tscheligi
Interaction environments are characterized by their spatial properties, which guide, direct, and provide an opportunity to become a place for social encounters. For example, the car cabin comprises properties such as a special seating arrangement and hence physical barriers between the back and front row. In emphasizing notions of "space" and "place", we present an initial study on how such spatial properties of the car cabin shape passenger collaboration. With this, we contribute to a better understanding of the automotive design space beyond driver and co-driver positions. In an exploratory lab study with 56 participants we observed collaborative practices in a hardware mock-up of an actual car. We found that social practices in cars need to be understood as connected to their inherent spatial manifestations, which are constraining and concurrently constituting them. We reflect upon the driver position as "the crux of the matter", the meanings people ascribe to particular positions, and how we can use this knowledge to inform automotive interaction design.
互动环境以其空间属性为特征,引导、指导并提供成为社交场所的机会。例如,汽车座舱包括特殊的座位安排,因此后排和前排之间有物理屏障。在强调“空间”和“地点”的概念时,我们提出了关于汽车舱室的这些空间特性如何影响乘客协作的初步研究。有了这个,我们有助于更好地理解汽车设计空间超越驾驶员和副驾驶员的位置。在一项有56名参与者的探索性实验室研究中,我们观察了一辆实际汽车的硬件模型中的协作实践。我们发现,汽车中的社会实践需要被理解为与它们固有的空间表现相关联,这些空间表现既是约束它们的,也是构成它们的。我们反思驾驶员的位置是“问题的关键”,人们赋予特定位置的含义,以及我们如何利用这些知识来指导汽车交互设计。
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引用次数: 3
Operational Transformation for Real-time Synchronization of Shared Workspace in Cloud Storage 云存储中共享工作空间实时同步的操作转换
Pub Date : 2016-11-13 DOI: 10.1145/2957276.2957278
Agustina Ng, Chengzheng Sun
Cloud storage is widely used to share and collaborate on files over the Internet; consistency maintenance of replicated files in the face of concurrency is a major challenge. In this paper, we present a novel CSOT (Cloud Storage Operational Transformation) solution to support real-time file synchronization in front-end cloud storage and achieve consistent and desirable concurrent operation combined-effects that cannot be fully achieved by any existing cloud storage systems. We have formally verified algorithmic correctness of CSOT, built a proof-of-concept implementation, and experimentally compared results produced by CSOT and three industrial cloud storage systems, Microsoft OneDrive, Google Drive, and Dropbox, under the same collection of concurrent operation testing cases. CSOT is the first to extend OT consistency maintenance capability to shared workspaces in cloud storage and contributes to advancement of cloud-based collaboration technologies.
云存储被广泛用于在互联网上共享和协作文件;面对并发性时,复制文件的一致性维护是一个主要挑战。在本文中,我们提出了一种新的CSOT(云存储操作转换)解决方案,以支持前端云存储的实时文件同步,并实现任何现有云存储系统无法完全实现的一致和理想的并发操作组合效果。我们正式验证了CSOT算法的正确性,构建了概念验证实现,并实验比较了CSOT与三种工业云存储系统(Microsoft OneDrive、Google Drive和Dropbox)在同一组并发运行测试用例下产生的结果。CSOT率先将OT一致性维护能力扩展到云存储中的共享工作空间,并为基于云的协作技术的进步做出了贡献。
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引用次数: 31
期刊
Proceedings of the 2016 ACM International Conference on Supporting Group Work
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