Foad Hamidi, Claudia Müller, Melanie Baljko, M. Schorch, M. Lewkowicz, Abigale Stangl
HCI and CSCW researchers and practitioners are increasingly working in complex social and political contexts where their research activities involve emotional labor and where they have to confront moral and emotional dilemmas. Given the potential impact of these challenging situations on the wellbeing of researchers in the field, there is much need for a discourse on affective impact of research on the researcher. In this workshop, we invite discussion and reflection on the experiences of distress and the role of informal coping mechanisms (e.g., personal narratives) to address them. We will create a forum where researchers and practitioners can discuss and share experiences of projects in sensitive settings and work towards guidelines to inform future projects.
{"title":"Engaging with Users and Stakeholders: The Emotional and the Personal","authors":"Foad Hamidi, Claudia Müller, Melanie Baljko, M. Schorch, M. Lewkowicz, Abigale Stangl","doi":"10.1145/2957276.2996292","DOIUrl":"https://doi.org/10.1145/2957276.2996292","url":null,"abstract":"HCI and CSCW researchers and practitioners are increasingly working in complex social and political contexts where their research activities involve emotional labor and where they have to confront moral and emotional dilemmas. Given the potential impact of these challenging situations on the wellbeing of researchers in the field, there is much need for a discourse on affective impact of research on the researcher. In this workshop, we invite discussion and reflection on the experiences of distress and the role of informal coping mechanisms (e.g., personal narratives) to address them. We will create a forum where researchers and practitioners can discuss and share experiences of projects in sensitive settings and work towards guidelines to inform future projects.","PeriodicalId":244100,"journal":{"name":"Proceedings of the 2016 ACM International Conference on Supporting Group Work","volume":"222 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131621354","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Knowledge transfer in workplace, in which job-related knowledge and skills are transferred from a more experienced worker to a novice (e.g., a new employee), is common and crucial for organizations to keep transactive memory effective and avoid productivity loss. Organizational and other constraints may require expert-to-novice knowledge transfer to occur through the mediation of external artifacts (e.g., documents) or a third-party individual (e.g., human moderator), raising the need to understand how properties of such mediation influence the process and outcome of knowledge transfer. In my doctoral study, I aim to gain deeper understanding and implications for knowledge transfer designs.
{"title":"Understanding and Supporting Document-based Knowledge Transfer with Moderator-Learner Interaction","authors":"Chi-Lan Yang","doi":"10.1145/2957276.2997029","DOIUrl":"https://doi.org/10.1145/2957276.2997029","url":null,"abstract":"Knowledge transfer in workplace, in which job-related knowledge and skills are transferred from a more experienced worker to a novice (e.g., a new employee), is common and crucial for organizations to keep transactive memory effective and avoid productivity loss. Organizational and other constraints may require expert-to-novice knowledge transfer to occur through the mediation of external artifacts (e.g., documents) or a third-party individual (e.g., human moderator), raising the need to understand how properties of such mediation influence the process and outcome of knowledge transfer. In my doctoral study, I aim to gain deeper understanding and implications for knowledge transfer designs.","PeriodicalId":244100,"journal":{"name":"Proceedings of the 2016 ACM International Conference on Supporting Group Work","volume":"51 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134345576","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Adolescent online safety is becoming more challenging as teens are prolifically using mobile smart phones. Parental control applications ("apps") are available, but, the adoption rates of such apps are remarkably low and may not adequately address the problem at hand. To examine this further, we propose three studies 1) a structured analysis of existing adolescent online safety apps, 2) a survey-based study to confirm our hypotheses that the values embedded in the features of these existing apps are sub-optimal, and 3) building a prototype of a new online safety app with features that better meet the needs of parents and teens.
{"title":"Taking a More Balanced Approach to Adolescent Mobile Safety","authors":"Arup K. Ghosh","doi":"10.1145/2957276.2997025","DOIUrl":"https://doi.org/10.1145/2957276.2997025","url":null,"abstract":"Adolescent online safety is becoming more challenging as teens are prolifically using mobile smart phones. Parental control applications (\"apps\") are available, but, the adoption rates of such apps are remarkably low and may not adequately address the problem at hand. To examine this further, we propose three studies 1) a structured analysis of existing adolescent online safety apps, 2) a survey-based study to confirm our hypotheses that the values embedded in the features of these existing apps are sub-optimal, and 3) building a prototype of a new online safety app with features that better meet the needs of parents and teens.","PeriodicalId":244100,"journal":{"name":"Proceedings of the 2016 ACM International Conference on Supporting Group Work","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114563333","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Stephanie Kane, Erika von Kelsch, Martin Voshell, Ryan M. Kilgore
Current mission planning interfaces are difficult to understand, cumbersome to use, and do not support the collaborative aspect of group mission planning. To address this critical shortfall, this paper describes the designed and demonstrated set of card-based user interfaces (card UIs) to increase the effectiveness of group mission planning workflows. These interfaces provide consistent visual structures for a diverse set of tasks across team members, enable team members to understand progress across distributed tasks and facilitate situational awareness of the overall evolving mission plan. This paper describes key considerations for group mission planning activities and present examples of our card UI interface supporting group mission planning tasks.
{"title":"Towards Card-based User Interfaces Workspaces for Group Mission Planning","authors":"Stephanie Kane, Erika von Kelsch, Martin Voshell, Ryan M. Kilgore","doi":"10.1145/2957276.2996286","DOIUrl":"https://doi.org/10.1145/2957276.2996286","url":null,"abstract":"Current mission planning interfaces are difficult to understand, cumbersome to use, and do not support the collaborative aspect of group mission planning. To address this critical shortfall, this paper describes the designed and demonstrated set of card-based user interfaces (card UIs) to increase the effectiveness of group mission planning workflows. These interfaces provide consistent visual structures for a diverse set of tasks across team members, enable team members to understand progress across distributed tasks and facilitate situational awareness of the overall evolving mission plan. This paper describes key considerations for group mission planning activities and present examples of our card UI interface supporting group mission planning tasks.","PeriodicalId":244100,"journal":{"name":"Proceedings of the 2016 ACM International Conference on Supporting Group Work","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115603108","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Women with eating disorders benefit from using social and community features of apps because they can get social support and information about their disorder. Although seeking help online may be easier than getting face-to-face treatment, there still may be a number of privacy concerns to sharing information, especially on apps not specifically intended for those with eating disorders, such as weight loss apps. Women with eating disorders are using weight loss apps, but are they using features that could help them get support for their disorder? This research begins to answer this question by presenting preliminary results from a qualitative study on how women with eating disorders use community and social features of weight loss apps. Early findings suggest women with eating disorders rarely use the community and social features of weight loss apps. This work highlights the tradeoffs between sharing information and privacy and has implications for app design.
{"title":"Privacy and Weight Loss Apps: A First Look at How Women with Eating Disorders Use Social Features","authors":"E. Eikey","doi":"10.1145/2957276.2996282","DOIUrl":"https://doi.org/10.1145/2957276.2996282","url":null,"abstract":"Women with eating disorders benefit from using social and community features of apps because they can get social support and information about their disorder. Although seeking help online may be easier than getting face-to-face treatment, there still may be a number of privacy concerns to sharing information, especially on apps not specifically intended for those with eating disorders, such as weight loss apps. Women with eating disorders are using weight loss apps, but are they using features that could help them get support for their disorder? This research begins to answer this question by presenting preliminary results from a qualitative study on how women with eating disorders use community and social features of weight loss apps. Early findings suggest women with eating disorders rarely use the community and social features of weight loss apps. This work highlights the tradeoffs between sharing information and privacy and has implications for app design.","PeriodicalId":244100,"journal":{"name":"Proceedings of the 2016 ACM International Conference on Supporting Group Work","volume":"56 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124913350","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Valuable memories are increasingly captured and stored as digital artifacts. However, as people amass these digital mementos, their collections are rarely curated, due to the volume of content, the effort involved, and a general lack of motivation, which can result in important artifacts being obscured and forgotten in an accumulation of content over time. Our study aims to better understand the challenges and goals of people dealing with large collections, and to provide insight into how people select and pay attention to large collections of digital mementos. We conducted an interpretivist analysis of forum data from UnclutterNow.com, where participants discussed issues they face in curating the sentimental artifacts in their homes. We uncovered a number of social, temporal, and spatial affordances and concerns that influence the ways that people curate their memories, and discuss how curation is closely tied to how people use storage and display in their home. In our study, we drew out and unpack "curation regimes" as patterns that people enact to focus the attention they are able to pay to the artifacts in their collections. We close with a discussion of the design opportunities for memory artifacts, which support and facilitate the curatorial processes of users managing digital mementos in everyday life.
{"title":"Curating an Infinite Basement: Understanding How People Manage Collections of Sentimental Artifacts","authors":"Jasmine Jones, M. Ackerman","doi":"10.1145/2957276.2957316","DOIUrl":"https://doi.org/10.1145/2957276.2957316","url":null,"abstract":"Valuable memories are increasingly captured and stored as digital artifacts. However, as people amass these digital mementos, their collections are rarely curated, due to the volume of content, the effort involved, and a general lack of motivation, which can result in important artifacts being obscured and forgotten in an accumulation of content over time. Our study aims to better understand the challenges and goals of people dealing with large collections, and to provide insight into how people select and pay attention to large collections of digital mementos. We conducted an interpretivist analysis of forum data from UnclutterNow.com, where participants discussed issues they face in curating the sentimental artifacts in their homes. We uncovered a number of social, temporal, and spatial affordances and concerns that influence the ways that people curate their memories, and discuss how curation is closely tied to how people use storage and display in their home. In our study, we drew out and unpack \"curation regimes\" as patterns that people enact to focus the attention they are able to pay to the artifacts in their collections. We close with a discussion of the design opportunities for memory artifacts, which support and facilitate the curatorial processes of users managing digital mementos in everyday life.","PeriodicalId":244100,"journal":{"name":"Proceedings of the 2016 ACM International Conference on Supporting Group Work","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132450936","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Proceedings of the 2016 ACM International Conference on Supporting Group Work","authors":"","doi":"10.1145/2957276","DOIUrl":"https://doi.org/10.1145/2957276","url":null,"abstract":"","PeriodicalId":244100,"journal":{"name":"Proceedings of the 2016 ACM International Conference on Supporting Group Work","volume":"44 3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125993145","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}