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Exploring of Resilience Skill as Competence on Employee Contextual Performance 抗挫折能力对员工环境绩效的影响探索
Pub Date : 2024-07-11 DOI: 10.56447/jcb.v18i1.307
I. Sidharta
The research explored the dimensions of resilience skill as a competence on employee contextual performance. To explore the dimensions of resilience skill as a competence on employee contextual performance, the author employed a survey approach among retail employees in Bandung. The sample consisted of 74 employees who willingly participated in the study. The model's predictions were tested using non-parametric PLS-SEM, preceded by validity and reliability testing of the research instruments. The results of exploring the dimensions of resilience skill as a competence on employee contextual performance revealed that all dimensions significantly impacted employee contextual performance. It is essential to acknowledge the limitations of this research, which include the focus on resilience as a competence and the use of a limited sample size through a cross-sectional survey. These limitations suggest that the findings may only be generalizable to some contexts. Further research is needed to explore other competencies and consider longitudinal studies for a more comprehensive understanding of the relationship between resilience, self-efficacy, and contextual performance.
该研究探讨了作为员工环境绩效一种能力的抗压技能的各个维度。为了探讨抗挫折能力作为一种能力对员工环境绩效的影响,作者对万隆的零售业员工进行了调查。样本包括 74 名自愿参与研究的员工。在对研究工具进行有效性和可靠性测试之前,使用非参数 PLS-SEM 对模型的预测进行了检验。对作为员工情境绩效一种能力的抗逆力技能各维度的探索结果表明,所有维度都对员工的情境绩效产生了显著影响。有必要承认本研究的局限性,其中包括将抗挫折能力作为一种能力,以及通过横截面调查使用了有限的样本量。这些局限性表明,研究结果可能只适用于某些情况。为了更全面地了解复原力、自我效能感和情境绩效之间的关系,还需要进一步研究探索其他能力,并考虑纵向研究。
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引用次数: 0
Employee Work Productivity Is Influenced by Motivation and Work Discipline 员工工作效率受动机和工作纪律的影响
Pub Date : 2024-07-11 DOI: 10.56447/jcb.v18i1.277
Rina Adysholihah Fahmanagari, Yayan Firmansyah, Joeliaty Joeliaty
PT Dirgantara Indonesia is a large company in the manufacturing industry sector. In the last three years, the company has experienced business challenges, namely project declines and 22% delays in completion. The factor that most influences the delay in project completion is work productivity. The decline in employee productivity is influenced by work motivation and discipline. This study aims to determine motivation, work discipline and work productivity and their interrelationships with each other partially and simultaneously on employees of PT Dirgantara Indonesia Main Directorate Area. In this study, data analysis used multiple linear regression analysis with descriptive methods. The sample was taken using a saturated sample, which used all members of the population as a sample of 117 people. The results of the study show that motivation, work discipline and work productivity of employees are included in the sufficient category. In addition, work motivation and discipline partially and simultaneously have a positive effect on work productivity with a contribution value of work motivation and discipline of 42.1% and the remaining 57.9% is influenced by other variables not used in this study.
PT Dirgantara Indonesia 是一家大型制造业公司。在过去三年中,该公司经历了业务挑战,即项目减少和 22% 的完工延迟。影响项目延迟完成的最大因素是工作效率。员工生产率的下降受工作动机和纪律的影响。本研究旨在部分地、同时地确定 PT Dirgantara Indonesia 总局地区员工的工作动机、工作纪律和工作效率及其相互关系。本研究采用描述性方法对数据进行多元线性回归分析。样本采用饱和样本,即以全体成员作为样本,共 117 人。研究结果表明,员工的工作积极性、工作纪律和工作效率都属于充分范畴。此外,工作动机和纪律同时对工作效率产生部分积极影响,工作动机和纪律的贡献值为 42.1%,其余 57.9%受本研究未使用的其他变量影响。
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引用次数: 0
Influence of Product Class Knowledge and Environment Hostility to Relative Advantage with The Mediating Effect by Attitude Toward Change 产品类别知识和环境敌意对相对优势的影响与变革态度的中介效应
Pub Date : 2024-07-11 DOI: 10.56447/jcb.v18i1.272
Y. Palumian, Wong Norissa Leticia Atmajaya, Anthony Hoe
Small and medium enterprises (SMEs) are one of the fastest growing industries in Indonesia. This study aims to explore the effect of Attitude Toward Change on Relative Advantage of SMEs. The sample of this study is entrepreneurs domiciled in East Java who have a role as decision-makers, especially entrepreneurs who make management changes with the adoption of technology, such as changes using Enterprise Resource Planning (ERP) or other simple software. Data collection in this study was done by distributing questionnaires online and offline via e-mail, telephone, WhatsApp, and SME exhibitions in Malang and Surabaya. The questionnaire data will be processed using Smart PLS version 4.0 for further analysis. The results of the study show that the existence of Product Class Knowledge is usually achieved because of the feeling of threat from other competitors in the business world, or commonly called Environment Hositility. This research also proves the importance of mediation of attitude towards change in achieving a relative advantage of SME.
中小型企业(SMEs)是印度尼西亚发展最快的行业之一。本研究旨在探讨变革态度对中小企业相对优势的影响。本研究的样本是居住在东爪哇的企业家,他们都是决策者,尤其是采用技术进行管理变革的企业家,如使用企业资源规划(ERP)或其他简单软件进行变革。本研究的数据收集方式是通过电子邮件、电话、WhatsApp 和在马朗和泗水举办的中小企业展览会在线和离线分发问卷。问卷数据将使用 Smart PLS 4.0 版进行进一步分析。研究结果表明,产品类别知识的存在通常是由于在商业世界中感受到了来自其他竞争对手的威胁,也就是通常所说的 "环境不稳定性"(Environment Hositility)。这项研究还证明了变革态度在实现中小企业相对优势方面的重要性。
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引用次数: 0
Business Network Analysis in Increasing Sales Volume in Rengginang Cililin West Bandung District 提高万隆西区 Rengginang Cililin 销售量的商业网络分析
Pub Date : 2024-07-11 DOI: 10.56447/jcb.v18i1.267
Pingky Abda Ramkutih, Lia Yuliana, Resya Dwi Marselina
This study aims to examine the business network's impact on the sales volume of rice crackers at a specific production house in Cililin. The study utilizes a qualitative research methodology with a descriptive model, including interviews, observations, and documentation as research methods. The research findings indicate that a rice cracker production facility in Cililin has established a robust production network, with several suppliers providing raw materials. Additionally, the facility has developed a marketing network by actively participating in the trader community in West Bandung. Furthermore, the facility has formed cooperative partnerships with different supplier stores to facilitate distribution. The rice cracker production plant in Cililin has effectively enhanced its annual sales volume through its established business network while selling items exclusively within the local vicinity. Hence, it is recommended that the production company in Cililin enhance its commercial network to broaden prospects, resulting in a surge in sales volume and profits. This entails expanding corporate networking to expand the market reach and optimizing management systems for a more streamlined firm operation.
本研究旨在探讨商业网络对西里林一家特定生产厂的米果销售量的影响。研究采用定性研究方法和描述性模型,包括访谈、观察和文献等研究方法。研究结果表明,Cililin 的一家米果生产厂建立了一个强大的生产网络,由多家供应商提供原材料。此外,该工厂还通过积极参与西万隆贸易商社区的活动建立了营销网络。此外,该厂还与不同的供应商商店建立了合作伙伴关系,以促进分销。位于 Cililin 的米果生产厂通过其已建立的商业网络有效地提高了年销售额,同时只在 当地附近销售产品。因此,建议 Cililin 米果生产厂加强其商业网络,以拓宽前景,从而实现销售量和利润的激增。这就需要扩大企业网络,以扩大市场覆盖面,并优化管理系统,使公司运营更加合理。
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引用次数: 0
Influence of Product Quality and Service Quality on Consumer Satisfaction at a Restaurant in Jakarta 雅加达一家餐厅的产品质量和服务质量对消费者满意度的影响
Pub Date : 2024-07-11 DOI: 10.56447/jcb.v18i1.287
Puput Pratiwi, Retno Resawati
The objective of this study is to gather data, facts, and information about the quality of the product and service at a restaurant in Jakarta, analyze it, and draw conclusions in order to determine the impact of product and service quality on consumer satisfaction at the restaurant.The research was meticulously conducted over two months, commencing in October 2018, with the target population being the consumers of Nasi Kebuli Kebun Nanas Restaurant in Jakarta. A total of 94 individuals were involved in this comprehensive study, which employs descriptive research methodology.This study employs descriptive research methodologies. Descriptive research examines current facts pertaining to a specific problem obtained from a representative sample to examine hypotheses or address inquiries pertaining to the present condition of the subject being investigated. The variables Product Quality and Service Quality, which are crucial in understanding consumer satisfaction, are considered independent variables, denoted as X1 and X2, respectively. User Satisfaction is the dependent variable, denoted as Y.The calculation of the coefficient of determination R2 (R squared) provides a measure, expressed as a percentage, that describes the extent to which the independent variables, namely product quality (X1) and service quality (X2), contribute to the variations in consumer satisfaction at the Nasi Kebuli Kebun Nanas Restaurant in Jakarta. The variable (Y) accounts for 58.6% of the total, while the remaining 41.4% is attributed to other factors that are analyzed and also impact employee performance.
本研究的目的是收集有关雅加达一家餐厅的产品和服务质量的数据、事实和信息,对其进行分析并得出结论,以确定产品和服务质量对餐厅消费者满意度的影响。研究从 2018 年 10 月开始,历时两个月精心进行,目标人群是雅加达 Nasi Kebuli Kebun Nanas 餐厅的消费者。共有 94 人参与了这项采用描述性研究方法的综合研究。描述性研究是从具有代表性的样本中获取的与特定问题有关的当前事实,以检验假设或解决与被调查对象当前状况有关的问题。产品质量和服务质量是了解消费者满意度的关键,这两个变量被视为自变量,分别记为 X1 和 X2。用户满意度是因变量,用 Y 表示。确定系数 R2(R 平方)的计算以百分比表示,说明了自变量,即产品质量(X1)和服务质量(X2)对雅加达 Nasi Kebuli Kebun Nanas 餐厅消费者满意度变化的影响程度。变量(Y)占总数的 58.6%,其余的 41.4%归因于其他分析因素,这些因素也对员工绩效产生影响。
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引用次数: 0
Role Of Electronic Word Of Mouth In Improving Product Purchase Decisions Which Social Media Activities, Easy Transactions, Product Quality, And Giveaway Promotions At The Kerinci Chic Shoes Store influence 电子口碑在改善产品购买决策中的作用--社交媒体活动、便捷交易、产品质量和赠品促销对 Kerinci Chic 鞋店的影响
Pub Date : 2024-07-11 DOI: 10.56447/jcb.v18i1.273
Elex Sarmigi, Sri Rahayu, E. Arum, Rico Wijaya, Endah Sri Wahyuni
This research aims to determine whether social media activities, ease of transactions, product quality, and giveaway promotion can influence purchasing decisions directly or indirectly mediated by electronic word of mouth (E-WOM). This research uses a quantitative approach with primary data collected with the help of an online questionnaire using Google Forms. The population of this research is Chic Shoes Shop customers, with a sample of 104 buyers. This research data was analyzed using the Structural Equation Model (SEM) using the SmartPLS 3.2.9 application. This research found that product quality directly positively and significantly affects purchasing decisions. Meanwhile, social media activities, ease of transactions, giveaway promotions, and word of mouth cannot influence purchasing decisions directly. This research also found that social media activities, product quality, and giveaway promotion positively and significantly affected E-WOM. In contrast, ease of transactions did not significantly affect purchasing decisions directly. This research also found that E-WOM cannot mediate the relationship between social media activities, product quality, ease of transactions, and giveaway promotion on purchasing decisions.
本研究旨在确定社交媒体活动、交易便利性、产品质量和赠品促销是否会通过电子口碑(E-WOM)直接或间接地影响购买决策。本研究采用定量方法,通过使用谷歌表格的在线问卷收集原始数据。研究对象为 Chic Shoes Shop 的顾客,样本为 104 名买家。研究数据使用 SmartPLS 3.2.9 应用程序的结构方程模型(SEM)进行分析。研究发现,产品质量直接对购买决策产生显著的正向影响。同时,社交媒体活动、交易便利性、赠品促销和口碑并不能直接影响购买决策。本研究还发现,社交媒体活动、产品质量和赠品促销对网络口碑有积极而显著的影响。相比之下,交易便利性对购买决策没有直接影响。本研究还发现,网络口碑不能调解社交媒体活动、产品质量、交易便利性和赠品促销对购买决策的影响。
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引用次数: 0
Website Based Guestbook Design 基于网站的留言簿设计
Pub Date : 2024-07-11 DOI: 10.56447/jcb.v18i1.298
Oktavia Oktavia, Alya Rumaisha
The research findings can be summarized as follows: Implementing this service information system facilitates the management of workshops for their managers, decreasing errors compared to the prior system. Including a booking service function allows consumers to expedite and streamline the service process, eliminating the need for an initial visit. Moreover, the system can provide more precise data due to storing each process in the database. Recommendations for enhancing the efficiency of the service information system include: Providing details about the daily service schedule is essential for the secretary to handle service appointments effectively. In addition, engaging employees in reporting their job outcomes enables the secretary to effectively oversee and provide vital monitoring data for the workshop owner.
研究结果可归纳如下:与以前的系统相比,实施该服务信息系统方便了管理人员对讲习班的管理,减少了错误。加入预约服务功能后,消费者可以加快和简化服务流程,无需初次上门。此外,由于每个流程都存储在数据库中,系统可以提供更精确的数据。提高服务信息系统效率的建议包括提供每日服务时间表的详细信息对于秘书有效处理服务预约至关重要。此外,让员工汇报工作成果也能让秘书有效监督,并为车间所有人提供重要的监测数据。
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引用次数: 0
Strategies in Improving Business Networks in Fried Banana Culinary Businesses 改善炸香蕉烹饪企业商业网络的策略
Pub Date : 2024-07-11 DOI: 10.56447/jcb.v18i1.263
Ihsan Burhanudin, Resya Dwi Marselina, Anisa Putri, Putri Nur Alis Azizah
The fried banana culinary business is the focus of this research for business strategy, with an emphasis on product quality, menu innovation, and digital marketing strategy. Maintained product quality, such as distinctive taste and visual appearance, influences consumers' positive preferences, according to sensory evaluation. The case study shows that menu innovation, especially in terms of variations in taste and presentation, is the key to the success of the fried banana culinary business. It is proven that digital marketing strategies such as special promotions and an active presence on social media can increase visibility and sales. The integration results emphasize that success in this industry requires a combination of consistent high-quality products, continuous innovation and the use of smart digital marketing strategies. The discussion acknowledges study limitations such as sample size and geographic scope, but also emphasizes the relevance of the results to the existing literature. So, to achieve long-term success in the dynamic fried banana culinary industry, the combination of these important components provides a strong foundation. They suggest maintaining product quality standards, developing an ever-changing menu, and using a more sophisticated digital marketing approach. To gain a broader understanding, further research can expand the geographic scope and involve more types of culinary businesses.
油炸香蕉烹饪业务是本研究在业务战略方面的重点,重点是产品质量、菜单创新和数字营销战略。根据感官评价,保持产品质量,如独特的口味和视觉外观,会影响消费者的积极偏好。案例研究表明,菜单创新,尤其是口味和表现形式的变化,是炸香蕉烹饪业务成功的关键。事实证明,数字营销战略(如特别促销活动和在社交媒体上的活跃表现)可以提高知名度和销售额。整合结果强调,要想在该行业取得成功,就必须将始终如一的优质产品、持续创新和明智的数字营销策略结合起来。讨论承认了研究的局限性,如样本大小和地域范围,但也强调了研究结果与现有文献的相关性。因此,要想在充满活力的油炸香蕉烹饪行业取得长期成功,这些重要因素的结合将提供坚实的基础。他们建议保持产品质量标准,开发不断变化的菜单,并使用更先进的数字营销方法。为了获得更广泛的理解,进一步的研究可以扩大地域范围,并涉及更多类型的烹饪企业。
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引用次数: 0
Information Systems Strategic Planning at one of the Vocational High Schools in Cimahi 西马希一所职业高中的信息系统战略规划
Pub Date : 2024-07-11 DOI: 10.56447/jcb.v18i1.301
Imannudin Akbar, Venia Restreva Danestiara, Syahira Putri Himmaniah
A strategic plan is an organization's detailed and extensive strategy to effectively manage its resources and achieve its goals within a specified period. Effective implementation of an information system necessitates strategic planning inside an organization to capitalize on the advantages of the information system implementation fully. This also applies to a Vocational High School in Cimahi. The school encounters many obstacles, including managing school data and performance assessments and requiring a unified system across departments to facilitate the school's operational procedures. Strategic planning establishes specific objectives, such as integrating information systems in academic and non-academic operations, overseeing school data management, enhancing infrastructure management efficiency, and boosting competitiveness by developing a web-based school support system for information and promotional purposes. Aligning the information system's strategies with the school's business strategies will aid in accomplishing these objectives. Developing information system strategies necessitates alignment with the organization's existing business strategies. This research examines the strategic information system planning process, specifically employing the Ward-Peppard technique. This approach facilitates a more comprehensive comprehension of the firm before developing a strategic plan. It involves doing a SWOT analysis, Value Chain analysis, Porter's Five Forces analysis, and McFarlan's strategic grid analysis as recommendations for the proposed information system strategies.
战略规划是一个组织为有效管理其资源并在规定期限内实现其目标而制定的详细而广泛的战略。要有效实施信息系统,就必须在组织内部进行战略规划,以充分发挥实施信息系统的优势。这同样适用于西马希的一所职业高中。该学校遇到了许多障碍,包括管理学校数据和绩效评估,以及要求各部门采用统一的系统来促进学校的运作程序。战略规划确定了具体目标,如整合学术和非学术运作中的信息系统、监督学校数据管理、提高基础设施管理效率,以及通过开发用于信息和宣传目的的网络学校支持系统来增强竞争力。把信息系统的战略与学校的业务战略结合起来,将有助于实现这些目标。制定信息系统战略必须与组织现有的业务战略保持一致。本研究探讨了信息系统战略规划过程,特别是采用了沃德-佩帕德(Ward-Peppard)技术。这种方法有助于在制定战略计划之前更全面地了解企业。它包括 SWOT 分析、价值链分析、波特五力分析和麦克法兰战略网格分析,作为对拟议信息系统战略的建议。
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引用次数: 0
Design Of a Portal Website for One of The High Schools in Bandung 为万隆一所高中设计门户网站
Pub Date : 2024-07-11 DOI: 10.56447/jcb.v18i1.288
Cahyo Hermanto, Rahmat Anggit Wahyudi
This study aims to create and construct a web gateway for a secondary school in Bandung. This website is anticipated to augment the engagement of students, parents, and school stakeholders in acquiring and disseminating information about school activities, student accomplishments, and diverse academic and extracurricular initiatives. The study technique encompasses user needs analysis, user interface (UI) design, and the development and execution of the website. The needs analysis approach entails interviews with school authorities, students, and parents to comprehend their expectations and prerequisites for the material that should be accessible on the portal. The outcome of this study is an online gateway that enables visitors to retrieve current information regarding class timetables, school notifications, event schedules, and students' scholastic accomplishments. In addition, the portal offers communication options that facilitate discussions and engagement between the school, students, and parents. This research is anticipated to benefit from enhancing communication and involvement among the school, students, and parents. Moreover, using information technology in education can enhance the efficiency and efficacy of the learning process at a high school in Bandung.
本研究旨在为万隆的一所中学创建和构建一个网络门户。预计该网站将提高学生、家长和学校利益相关者在获取和传播有关学校活动、学生成绩以及各种学术和课外活动信息方面的参与度。研究技术包括用户需求分析、用户界面(UI)设计以及网站的开发和实施。需求分析方法包括与学校当局、学生和家长进行访谈,以了解他们对门户网站应提供的材料的期望和要求。这项研究的成果是建立了一个在线门户,使访问者能够检索有关课程表、学校通知、活动安排和学生学业成绩的最新信息。此外,门户网站还提供交流选项,促进学校、学生和家长之间的讨论和参与。这项研究预计将从加强学校、学生和家长之间的交流和参与中受益。此外,在教育中使用信息技术可以提高万隆一所高中学习过程的效率和效果。
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引用次数: 0
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