The development of the tourism industry in Indonesia until early 2020 has contributed quite a lot to the country's foreign exchange, but since the Covid 19 pandemic this has had a negative impact on the tourism industry so that it has experienced a significant decline. With the Covid-19 pandemic, it has resulted in a decrease in the number of tourists in various tourist destinations, one of which is a special interest tourist destination, namely the mountains. Among the many mountains that exist, one of the mountains affected by the Covid-19 pandemic is Mount Gede Pangrango and Mount Semeru. The Covid-19 pandemic caused the closure of the climbing routes of Mount Gede Pangrango and Mount Semeru. The purpose of this study is to obtain findings regarding the motivation and experience of climbing in creating tourists who have a revisit intention to increase visits to Mount Gede Pangrango and Mount Semeru. The research method used is a qualitative method. The sample used by tourists who had climbed Mount Gede Pangrango and Mount Semeru during the Covid-19 pandemic.
{"title":"Analisis Revisit Intention Pendakian di Masa Pandemi Covid-19","authors":"O. Ridwanudin, Fahry Ahmad","doi":"10.32659/tsj.v7i1.151","DOIUrl":"https://doi.org/10.32659/tsj.v7i1.151","url":null,"abstract":"The development of the tourism industry in Indonesia until early 2020 has contributed quite a lot to the country's foreign exchange, but since the Covid 19 pandemic this has had a negative impact on the tourism industry so that it has experienced a significant decline. With the Covid-19 pandemic, it has resulted in a decrease in the number of tourists in various tourist destinations, one of which is a special interest tourist destination, namely the mountains. Among the many mountains that exist, one of the mountains affected by the Covid-19 pandemic is Mount Gede Pangrango and Mount Semeru. The Covid-19 pandemic caused the closure of the climbing routes of Mount Gede Pangrango and Mount Semeru. The purpose of this study is to obtain findings regarding the motivation and experience of climbing in creating tourists who have a revisit intention to increase visits to Mount Gede Pangrango and Mount Semeru. The research method used is a qualitative method. The sample used by tourists who had climbed Mount Gede Pangrango and Mount Semeru during the Covid-19 pandemic.","PeriodicalId":261239,"journal":{"name":"Tourism Scientific Journal","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133716554","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Tourism is a travel activity carried out by a person or group to a place to gain satisfaction, enjoyment, happiness, experience or new knowledge. Tourism activities are not only to fulfill material needs but also spiritually. The spiritual needs of a person or group come from something non-physical. One of these non-physical needs is the desire to always want to be close to people who are part of the family, figures, leaders who are honored for their services and sacrifices even though they have been physically cut off in the real world. Pilgrimage to the grave is a tradition carried out by a person or group to attribute glory to the ancestors, showing respect for a figure or leader who has contributed to visiting the glorified and sacred tomb. This study aims to determine the historical background of the Eyang Kobul gravesite and its impact on economic and social life for the surrounding community. Furthermore, the method used in this research is to use qualitative methods. The research data were collected through observation, interviews, and study of literature. The results of this study indicate that the existence of the Eyang Kobul gravesite has a positive impact on the economy and social life of the community around Jatisari Village, Kutawaringin District, Bandung Regency. The future challenge related to the development of the Pilgrimage tour of the Tomb of Eyang Kobul is how the manager with the principle of independence can realize a program of arrangement and improvement of better facilities for pilgrims.
{"title":"Dampak Wisata Religi Makam Eyang Kobul Ditinjau dari Aspek Ekonomi dan Sosial","authors":"Kunkun Kurniawan, Dadang Suganda, Ute Lies Siti Khadijah","doi":"10.32659/tsj.v7i1.164","DOIUrl":"https://doi.org/10.32659/tsj.v7i1.164","url":null,"abstract":"Tourism is a travel activity carried out by a person or group to a place to gain satisfaction, enjoyment, happiness, experience or new knowledge. Tourism activities are not only to fulfill material needs but also spiritually. The spiritual needs of a person or group come from something non-physical. One of these non-physical needs is the desire to always want to be close to people who are part of the family, figures, leaders who are honored for their services and sacrifices even though they have been physically cut off in the real world. Pilgrimage to the grave is a tradition carried out by a person or group to attribute glory to the ancestors, showing respect for a figure or leader who has contributed to visiting the glorified and sacred tomb. This study aims to determine the historical background of the Eyang Kobul gravesite and its impact on economic and social life for the surrounding community. Furthermore, the method used in this research is to use qualitative methods. The research data were collected through observation, interviews, and study of literature. The results of this study indicate that the existence of the Eyang Kobul gravesite has a positive impact on the economy and social life of the community around Jatisari Village, Kutawaringin District, Bandung Regency. The future challenge related to the development of the Pilgrimage tour of the Tomb of Eyang Kobul is how the manager with the principle of independence can realize a program of arrangement and improvement of better facilities for pilgrims.","PeriodicalId":261239,"journal":{"name":"Tourism Scientific Journal","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128609088","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study aims to determine the effect of service quality, facilities and location on the decision to stay at Travelodge Hotel Batam. This research was conducted with a survey approach consisting of variables of service quality (X1), facilities (X2), location (X3) and decision to stay (Y). The sample used in this study amounted to 97 respondents. Statements were given using a questionnaire distributed through Random Sampling technique and the data analysis methods used were validity test, reliability test, classical assumption test,. The data collected through the questionnaire was processed using the application of the Statistical Product and Service Solution (SPSS) version 20 program. The test results are (1). The service quality variable has a positive and significant effect on the stay decision variable where the significance level is 0.000 < 0.05, (2). Facilities have no positive and significant effect on the decision to stay where the significance level is 0.822 > 0.05, (3). Location has a positive and significant effect on the decision to stay where the significance level is 0.000 < 0.05, (4). Quality of service, facilities, simultaneously have a positive and significant effect on the decision to stay where the significance level is 0.000 <0.05.
本研究旨在确定服务质量、设施和位置对入住巴淡岛Travelodge酒店的决定的影响。本研究采用由服务质量(X1)、设施(X2)、地点(X3)和逗留决定(Y)等变量组成的调查方法进行。本研究使用的样本共97名受访者。采用随机抽样方法发放问卷，数据分析方法为效度检验、信度检验、经典假设检验。通过问卷收集的数据使用SPSS (Statistical Product and Service Solution) version 20程序进行处理。检验结果为:(1)服务质量变量对留下来决策变量有正向显著影响，显著性水平为0.000 < 0.05;(2)设施对留下来决策没有正向显著影响，显著性水平为0.822 > 0.05;(3)地点对留下来决策有正向显著影响，显著性水平为0.000 < 0.05;(4)服务质量、设施、同时在显著性水平为0.000 <0.05的情况下，对留下来的决定有积极显著的影响。
{"title":"Pengaruh Kualitas Pelayanan, Fasilitas dan Lokasi Terhadap Keputusan Menginap di Travelodge Hotel Batam","authors":"Rimayang Anggun Laras Prastianty Ramli, Indah Nur Agustiani, Rudi Yanto batara silalahi","doi":"10.32659/tsj.v7i1.153","DOIUrl":"https://doi.org/10.32659/tsj.v7i1.153","url":null,"abstract":"This study aims to determine the effect of service quality, facilities and location on the decision to stay at Travelodge Hotel Batam. This research was conducted with a survey approach consisting of variables of service quality (X1), facilities (X2), location (X3) and decision to stay (Y). The sample used in this study amounted to 97 respondents. Statements were given using a questionnaire distributed through Random Sampling technique and the data analysis methods used were validity test, reliability test, classical assumption test,. The data collected through the questionnaire was processed using the application of the Statistical Product and Service Solution (SPSS) version 20 program. The test results are (1). The service quality variable has a positive and significant effect on the stay decision variable where the significance level is 0.000 < 0.05, (2). Facilities have no positive and significant effect on the decision to stay where the significance level is 0.822 > 0.05, (3). Location has a positive and significant effect on the decision to stay where the significance level is 0.000 < 0.05, (4). Quality of service, facilities, simultaneously have a positive and significant effect on the decision to stay where the significance level is 0.000 <0.05.","PeriodicalId":261239,"journal":{"name":"Tourism Scientific Journal","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129748150","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Kampung Tajur is a unique village located in the village of Pasanggrahan, Purwakarta. Kampung Tajur has a variety of ecotourism potentials, but Kampung Tajur needs to improve the quality of service, especially in terms of guiding services. Therefore, this study was conducted to determine the interpretation of the material for guidance in Kampung Tajur. The method used in this research is descriptive qualitative method. Data collection techniques used in this research are observation, interviews and literature study. This research has several key informants in Kampung Tajur, such as tour guides and informants from the tourism industry, pokdarwis and community leaders in Kampung Tajur. Based on the research results, it was found that at this time the guides in Kampung Tajur did not have any reference material for interpretation. Interpretation is only done as it is. Meanwhile, the development of interpretation material faces several obstacles, one of which is the lack of human resources as a tour guide, especially as a guide for foreign tourists, so it is necessary to make a bilingual guidebook containing interpretation material for guides. Therefore, it is necessary to produce a bilingual guidebook containing translated material for tour guides. This is necessary to anticipate differences in interpretation between guides and clarity of interpretation for tourists.
Kampung Tajur是一个独特的村庄，位于Purwakarta的Pasanggrahan村。甘榜塔珠尔具有多种生态旅游潜力，但甘榜塔珠尔需要提高服务质量，特别是在导游服务方面。因此，本研究进行确定的解释材料，以指导甘榜塔珠尔。本研究采用描述定性方法。本研究使用的数据收集技术为观察法、访谈法和文献研究法。这项研究在甘榜塔珠尔有几个关键的线人，如导游和来自旅游业的线人，波达维和甘榜塔珠尔的社区领袖。根据研究结果发现，当时甘榜塔珠尔的导游没有任何可供口译的参考资料。翻译只能按原样进行。同时，口译材料的开发面临着几个障碍，其中一个障碍是导游人力资源的缺乏，特别是作为外国游客的导游，因此有必要制作一本包含导游口译材料的双语导游手册。因此，有必要制作一本载有翻译材料的双语导游手册，供导游使用。这对于预测导游之间的口译差异和为游客提供清晰的口译是必要的。
{"title":"Materi Interpretasi Kepemanduan Bahasa Inggris di Kampung Tajur Purwakarta","authors":"Zia Kemala, Adrian Agoes","doi":"10.32659/tsj.v6i2.135","DOIUrl":"https://doi.org/10.32659/tsj.v6i2.135","url":null,"abstract":"Kampung Tajur is a unique village located in the village of Pasanggrahan, Purwakarta. Kampung Tajur has a variety of ecotourism potentials, but Kampung Tajur needs to improve the quality of service, especially in terms of guiding services. Therefore, this study was conducted to determine the interpretation of the material for guidance in Kampung Tajur. The method used in this research is descriptive qualitative method. Data collection techniques used in this research are observation, interviews and literature study. This research has several key informants in Kampung Tajur, such as tour guides and informants from the tourism industry, pokdarwis and community leaders in Kampung Tajur. Based on the research results, it was found that at this time the guides in Kampung Tajur did not have any reference material for interpretation. Interpretation is only done as it is. Meanwhile, the development of interpretation material faces several obstacles, one of which is the lack of human resources as a tour guide, especially as a guide for foreign tourists, so it is necessary to make a bilingual guidebook containing interpretation material for guides. Therefore, it is necessary to produce a bilingual guidebook containing translated material for tour guides. This is necessary to anticipate differences in interpretation between guides and clarity of interpretation for tourists.","PeriodicalId":261239,"journal":{"name":"Tourism Scientific Journal","volume":"64 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126116341","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The enactment of government policies to stop the spread of the virus, requires DUFAN to face new habitual adaptation situations by implementing health protocols, devising various strategies to ensure visitors even if limited movement can still have fun safely. This research discusses the adaptation efforts of tourist objects in the face of the COVID-19 pandemic. It is hoped that this research can become input in planning the adaptation of tourist destination. The qualitative research method used purposive sampling, the collection technique used triangulation (combined) and inductive data analysis. The results of the research are operational observation data of DUFAN, the obstacles faced and the perception of visitors in the pandemic era. DUFAN's operational activities conform to the Taman Impian Jaya Ancol policy. DUFAN's operational reopening was accompanied by various regulations; restrictions on visitors, online ticket reservations, check ticket and body temperature. Availability of hand sanitizer facilities and standing banner for health protocol regulations. There is a surveillance section that always goes around the entire DUFAN area and an environmental disinfection section. The implementation of the health protocol in the operation of game rides is carried out well, however, there are several obstacles faced. The main obstacle is the awareness of visitors about the importance of adhering to health protocols anytime anywhere in the DUFAN area smoking carelessly, not wearing a mask during activities in the DUFAN environment, violation of distance restrictions in queues. The perception of DUFAN visitors in the era of the COVID-19 pandemic was quite good as assessed in terms of operational management systems, online ticket purchases, health protocol information, health protocols for visitors and tourist officers, availability of hand washing facilities, and safety of traveling in DUFAN. Visitors expect more tourist officers at DUFAN to patrol to remind visitors to apply health protocols, especially physical distancing.
{"title":"Dufan (Dunia Fantasi) Ancol di Era Pandemi Covid-19","authors":"Dewi Ayu Kusumaningrum, Ramon Hurdawaty","doi":"10.32659/tsj.v6i2.133","DOIUrl":"https://doi.org/10.32659/tsj.v6i2.133","url":null,"abstract":"The enactment of government policies to stop the spread of the virus, requires DUFAN to face new habitual adaptation situations by implementing health protocols, devising various strategies to ensure visitors even if limited movement can still have fun safely. This research discusses the adaptation efforts of tourist objects in the face of the COVID-19 pandemic. It is hoped that this research can become input in planning the adaptation of tourist destination. The qualitative research method used purposive sampling, the collection technique used triangulation (combined) and inductive data analysis. The results of the research are operational observation data of DUFAN, the obstacles faced and the perception of visitors in the pandemic era. DUFAN's operational activities conform to the Taman Impian Jaya Ancol policy. DUFAN's operational reopening was accompanied by various regulations; restrictions on visitors, online ticket reservations, check ticket and body temperature. Availability of hand sanitizer facilities and standing banner for health protocol regulations. There is a surveillance section that always goes around the entire DUFAN area and an environmental disinfection section. The implementation of the health protocol in the operation of game rides is carried out well, however, there are several obstacles faced. The main obstacle is the awareness of visitors about the importance of adhering to health protocols anytime anywhere in the DUFAN area smoking carelessly, not wearing a mask during activities in the DUFAN environment, violation of distance restrictions in queues. The perception of DUFAN visitors in the era of the COVID-19 pandemic was quite good as assessed in terms of operational management systems, online ticket purchases, health protocol information, health protocols for visitors and tourist officers, availability of hand washing facilities, and safety of traveling in DUFAN. Visitors expect more tourist officers at DUFAN to patrol to remind visitors to apply health protocols, especially physical distancing.","PeriodicalId":261239,"journal":{"name":"Tourism Scientific Journal","volume":"12 1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125011917","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Restaurant is a limitless industry, serving food and drinks to everyone near and far from their homes. It takes innovation and creativity in a business in order to continue to compete with other similar companies. Coffee shops are starting to grow and are mushrooming especially in big cities like Bandung. Co-creation is a term with the intention of allowing consumers to create shared value through collaboration their own desired drink which is expected to increase the level of visits at the coffee shop. This research was conducted in a period of less than one year, so the approach method used is a cross sectional method. Through this method with the aim of researchers being able to reveal and examine how much influence co-creation has in coffee shop consumer visits in Bandung. Based on the variables studied, the research method used is the quantitative method. The results show that Co-Creation is in the very high category and is an indication that the majority of respondents have a tendency to believe that all creative activities and social processes through collaboration between the coffee shop and their consumers have been carried out well. The level of visits is in the high category, this shows that respondents have high satisfaction so that it encourages buying behavior and loyalty. This means that a well co-creation will create the consumers to make visits and purchase attitudes.
{"title":"Co-Creation Pada Tingkat Kunjungan Kedai Kopi di Bandung","authors":"A. Riyanti, Andhika Chandra Lesmana","doi":"10.32659/tsj.v6i2.132","DOIUrl":"https://doi.org/10.32659/tsj.v6i2.132","url":null,"abstract":"Restaurant is a limitless industry, serving food and drinks to everyone near and far from their homes. It takes innovation and creativity in a business in order to continue to compete with other similar companies. Coffee shops are starting to grow and are mushrooming especially in big cities like Bandung. Co-creation is a term with the intention of allowing consumers to create shared value through collaboration their own desired drink which is expected to increase the level of visits at the coffee shop. This research was conducted in a period of less than one year, so the approach method used is a cross sectional method. Through this method with the aim of researchers being able to reveal and examine how much influence co-creation has in coffee shop consumer visits in Bandung. Based on the variables studied, the research method used is the quantitative method. The results show that Co-Creation is in the very high category and is an indication that the majority of respondents have a tendency to believe that all creative activities and social processes through collaboration between the coffee shop and their consumers have been carried out well. The level of visits is in the high category, this shows that respondents have high satisfaction so that it encourages buying behavior and loyalty. This means that a well co-creation will create the consumers to make visits and purchase attitudes.","PeriodicalId":261239,"journal":{"name":"Tourism Scientific Journal","volume":"86 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126332642","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
At this time the digital world has entered all sectors of life, the tourism sector for example with the google maps application to show tourist locations, hotel booking applications, and online transportation applications and food delivery services. Gofood is one of the food delivery services found on the Gojek application. With the presence of Gofood tourists who are in tourist destinations or lodging, especially in the city of Bandung can easily order local specialties or popular culinary in the city of Bandung. The purpose of this study was to determine the effect of Gofood services on increasing sales from local Gofood partner micro food businesses in the city of Bandung. This study uses quantitative methods using simple linear regression analysis, F-test and t-test. The results showed that the Gofood service variable was positive and significant and had an effect of 42.4% on the sales of Gofood partner local micro food businesses in the city of Bandung, the remaining 57.6% was the influence of variables not examined such as product quality, price, marketing management, mix marketing, etc. Gofood partner capital conditions are relatively increased by accumulation, but for daily capital, especially weekends (Friday, Saturday, Sunday, and national holidays) constrained because the disbursement of sales on that day only distributed to partners on Monday and above 12 noon, preferably in accelerate the disbursement because it affects the daily capital turnover.
{"title":"Dampak Pelayanan Gofood Terhadap Penjualan Unit Usaha Mikro Makanan Lokal Mitra Gofood di Kota Bandung","authors":"Salman Hafidz, Caria Ningsih, Ilham Fajri","doi":"10.32659/tsj.v6i2.137","DOIUrl":"https://doi.org/10.32659/tsj.v6i2.137","url":null,"abstract":"At this time the digital world has entered all sectors of life, the tourism sector for example with the google maps application to show tourist locations, hotel booking applications, and online transportation applications and food delivery services. Gofood is one of the food delivery services found on the Gojek application. With the presence of Gofood tourists who are in tourist destinations or lodging, especially in the city of Bandung can easily order local specialties or popular culinary in the city of Bandung. The purpose of this study was to determine the effect of Gofood services on increasing sales from local Gofood partner micro food businesses in the city of Bandung. This study uses quantitative methods using simple linear regression analysis, F-test and t-test. The results showed that the Gofood service variable was positive and significant and had an effect of 42.4% on the sales of Gofood partner local micro food businesses in the city of Bandung, the remaining 57.6% was the influence of variables not examined such as product quality, price, marketing management, mix marketing, etc. Gofood partner capital conditions are relatively increased by accumulation, but for daily capital, especially weekends (Friday, Saturday, Sunday, and national holidays) constrained because the disbursement of sales on that day only distributed to partners on Monday and above 12 noon, preferably in accelerate the disbursement because it affects the daily capital turnover.","PeriodicalId":261239,"journal":{"name":"Tourism Scientific Journal","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123243850","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In early 2020, the entire world suffered the Covid-19 Pandemic which impacted the hotel industry enormously. One of the impacts felt by several hotels was a decline in hotel occupancy, resulting in a quite shortfalls. To suppress the increasing number of Covid-19 virus cases, the regional government of DKI Jakarta Province has implemented a Large-Scale Social Ristictions Policy (PSBB). Hence, the objectives of this study are (1) to find out the impacts on hotels’ during the PSBB period, (2) to find out hotel’s promotion policy during the Covid-19 pandemic (3) to find out the outcomes of hotels’ promotion policy implementation during the Covid-19 pandemic. This study uses qualitative research with a descriptive approach. Data collection techniques are used by conducting interviews and documentation studies. The results showed that hotel industry undergone a tremendous impact, one of which was the decrease in hotel occupancy. Some hotels have developed some promotion policy to keep their operation wheels moving. The following is the hotel promotion policy, including creating a “Work From Hotel” package or working in a hotel, namely by designing hotel rooms as personal offices equipped with fast Wi-Fi, selling 3 night packages for 2 nights including 2 breakfast, selling complete sanitation packages for living quarters, offices, houses of worship, schools or other areas, selling food in boxes that can be delivered to the destination and selling the "Buy Now Stay Later" promotion, namely buy now, stay later "
在2020年初，整个世界都遭受了Covid-19大流行，这对酒店业产生了巨大影响。几家酒店感受到的影响之一是酒店入住率下降，导致酒店数量严重不足。为了抑制新冠病毒病例的增加，雅加达DKI省地方政府实施了大规模社会限制政策(PSBB)。因此，本研究的目的是(1)找出酒店在PSBB期间的影响，(2)找出酒店在Covid-19大流行期间的促销政策，(3)找出酒店在Covid-19大流行期间的促销政策实施的结果。本研究采用定性研究和描述性研究相结合的方法。数据收集技术通过进行访谈和文献研究来使用。结果表明，酒店业受到了巨大的影响，其中之一就是酒店入住率的下降。一些酒店制定了一些促销政策，以保持其运营车轮的运转。以下是酒店促销政策，包括创建“从酒店工作”套餐或在酒店工作，即将酒店房间设计为配备快速Wi-Fi的个人办公室，销售2晚3晚套餐，包括2份早餐，销售生活区，办公室，礼拜场所，学校或其他区域的完整卫生套餐，销售可以送到目的地的盒装食品，销售“Buy Now Stay Later”促销，即立即购买。多待一会儿。”
{"title":"Kebijakan Promosi Selama Pembatasan Sosial Berskala Besar di The Sultan Hotel & Residence, Aryaduta Suites Semanggi dan Grandhika Iskandarsyah","authors":"Asep Parantika, Sheyla Juliandra","doi":"10.32659/TSJ.V6I2.136","DOIUrl":"https://doi.org/10.32659/TSJ.V6I2.136","url":null,"abstract":"In early 2020, the entire world suffered the Covid-19 Pandemic which impacted the hotel industry enormously. One of the impacts felt by several hotels was a decline in hotel occupancy, resulting in a quite shortfalls. To suppress the increasing number of Covid-19 virus cases, the regional government of DKI Jakarta Province has implemented a Large-Scale Social Ristictions Policy (PSBB). Hence, the objectives of this study are (1) to find out the impacts on hotels’ during the PSBB period, (2) to find out hotel’s promotion policy during the Covid-19 pandemic (3) to find out the outcomes of hotels’ promotion policy implementation during the Covid-19 pandemic. This study uses qualitative research with a descriptive approach. Data collection techniques are used by conducting interviews and documentation studies. The results showed that hotel industry undergone a tremendous impact, one of which was the decrease in hotel occupancy. Some hotels have developed some promotion policy to keep their operation wheels moving. The following is the hotel promotion policy, including creating a “Work From Hotel” package or working in a hotel, namely by designing hotel rooms as personal offices equipped with fast Wi-Fi, selling 3 night packages for 2 nights including 2 breakfast, selling complete sanitation packages for living quarters, offices, houses of worship, schools or other areas, selling food in boxes that can be delivered to the destination and selling the \"Buy Now Stay Later\" promotion, namely buy now, stay later \"","PeriodicalId":261239,"journal":{"name":"Tourism Scientific Journal","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114435842","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study aims to map the existing conditions of MICE (Meeting, Incentive, Convention, Exhibition) destinations in Depok City, analyse the attributes of MICE destinations in Depok City as an alternative to MICE destinations in West Java, and formulate a strategy for developing MICE destinations in Depok City in West Java. The research method used is descriptive qualitative with field data surveys or direct observation to the city of Depok. As well as interviews with EOs, hotels, malls, and the Department of Youth, Sports, Culture and Tourism. The results obtained from the MICE destination components have been fulfilled, all of which only need improvement from the aspects of MICE accessibility, MICE attractions and HR. Meanwhile, the attributes of MICE destinations in Depok City as an alternative MICE destination in West Java have been fulfilled. Everything needs to improve accessibility, extra opportunities, information, meetings, accommodation facilities and meeting facilities. Based on calculations using the SWOT approach, the City of Depok as an alternative destination for MICE in West Java is in the quadrant I position. This shows a very favourable situation for Depok City to carry out aggressive growth/growth. Then the results of the IFE and EFE get the value of strength and opportunity (SO) 5.51, strength and threat (ST) 3.16, weakness and opportunity (WO) 2.9, and weakness and threat (WT) 0, 55. The strategy that has the highest value is SO 5.51.
{"title":"Destinasi Mice: Kota Depok Sebagai Destinasi Alternatif Mice di Jawa Barat","authors":"Yustisia Pasfatima Mbulu, Yosi Erfinda, Fetty Nurmala Rossi","doi":"10.32659/TSJ.V6I2.134","DOIUrl":"https://doi.org/10.32659/TSJ.V6I2.134","url":null,"abstract":"This study aims to map the existing conditions of MICE (Meeting, Incentive, Convention, Exhibition) destinations in Depok City, analyse the attributes of MICE destinations in Depok City as an alternative to MICE destinations in West Java, and formulate a strategy for developing MICE destinations in Depok City in West Java. The research method used is descriptive qualitative with field data surveys or direct observation to the city of Depok. As well as interviews with EOs, hotels, malls, and the Department of Youth, Sports, Culture and Tourism. The results obtained from the MICE destination components have been fulfilled, all of which only need improvement from the aspects of MICE accessibility, MICE attractions and HR. Meanwhile, the attributes of MICE destinations in Depok City as an alternative MICE destination in West Java have been fulfilled. Everything needs to improve accessibility, extra opportunities, information, meetings, accommodation facilities and meeting facilities. Based on calculations using the SWOT approach, the City of Depok as an alternative destination for MICE in West Java is in the quadrant I position. This shows a very favourable situation for Depok City to carry out aggressive growth/growth. Then the results of the IFE and EFE get the value of strength and opportunity (SO) 5.51, strength and threat (ST) 3.16, weakness and opportunity (WO) 2.9, and weakness and threat (WT) 0, 55. The strategy that has the highest value is SO 5.51.","PeriodicalId":261239,"journal":{"name":"Tourism Scientific Journal","volume":"47 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121533933","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This research is intended to know the influence of service quality (Reliability, Responsiveness, Assurance, Empathy and Tangibles) either partially or simultaneously to the satisfaction of customers and to know the more dominant influence from quality service. This research used quantitative method. There were 100 samples collected using accidental sampling. Collected using questioner and documentation. Instrument test is done by validity and reliability test. Multiple linear regression and classical assumption test used as analysis test. Hypothesis test is done by F test and t test. The results of the analysis show that there is an influence between service quality variables on tourist attraction of 10.30% (89.70% is influenced by other variables). What is obtained from the significance value: from the coefficients table, it is obtained a significance value of 0.001 <0.05 and t-count of 3.355> t table 1.988, so it can be concluded that the service quality variable (X) has a positive and significant effect on the tourist satisfaction variable (Y).
{"title":"Pengaruh Kualitas Pelayanan Pramuwisata Terhadap Kepuasan Wisatawan di Keraton Kasepuhan Cirebon","authors":"Hadi Mulyana, Andhika Chandra Lesmana","doi":"10.32659/tsj.v6i2.138","DOIUrl":"https://doi.org/10.32659/tsj.v6i2.138","url":null,"abstract":"This research is intended to know the influence of service quality (Reliability, Responsiveness, Assurance, Empathy and Tangibles) either partially or simultaneously to the satisfaction of customers and to know the more dominant influence from quality service. This research used quantitative method. There were 100 samples collected using accidental sampling. Collected using questioner and documentation. Instrument test is done by validity and reliability test. Multiple linear regression and classical assumption test used as analysis test. Hypothesis test is done by F test and t test. The results of the analysis show that there is an influence between service quality variables on tourist attraction of 10.30% (89.70% is influenced by other variables). What is obtained from the significance value: from the coefficients table, it is obtained a significance value of 0.001 <0.05 and t-count of 3.355> t table 1.988, so it can be concluded that the service quality variable (X) has a positive and significant effect on the tourist satisfaction variable (Y).","PeriodicalId":261239,"journal":{"name":"Tourism Scientific Journal","volume":"86 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123139554","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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