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Safety Climate and Psychological Well-Being Among Workers in the Ghanaian Aviation Industry: Does Fatigue Matter? 加纳航空业工人的安全气候和心理健康:疲劳是否重要?
IF 3.1 Q3 PSYCHOLOGY, APPLIED Pub Date : 2022-02-07 DOI: 10.1007/s41542-022-00110-2
Setornam Abui Tamakloe, Kwesi Amponsah-Tawiah, Justice Mensah
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引用次数: 2
How Supervisor Passivity Begets Subordinate Incivility: a Moderated Mediation Model 主管被动如何导致下属不文明:一个有调节的中介模型
IF 3.1 Q3 PSYCHOLOGY, APPLIED Pub Date : 2022-01-07 DOI: 10.1007/s41542-021-00108-2
Paige R. Alenick, Zhiqing E. Zhou, Joshua A. Nagel, X. Che
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引用次数: 2
Precarious Work Schedules and Sleep: A Study of Unionized Full-Time Workers. 不稳定的工作时间表和睡眠:对工会全职工人的研究。
IF 3.1 Q3 PSYCHOLOGY, APPLIED Pub Date : 2022-01-01 DOI: 10.1007/s41542-022-00114-y
Alicia G Dugan, Ragan E Decker, Yuan Zhang, Caitlin M Lombardi, Jennifer L Garza, Rick A Laguerre, Adekemi O Suleiman, Sara Namazi, Jennifer M Cavallari

Unlike precarious employment which is temporary and insecure, with inadequate pay, benefits, and legal protections, precarious work schedules can affect workers with permanent full-time jobs in sectors where employment has historically been secure, well-compensated, and even unionized. Precarious work schedules - characterized by long shifts, non-daytime hours, intensity and unsocial work hours - are increasingly prevalent. Relations between precarious work schedules and poor health are not well understood, and less is known about how to attenuate this relation. We examined the indirect effects of precarious work schedules on fatigue and depressive symptoms through sleep quantity. Two moderators - schedule flexibility and sleep quality - were examined as buffers of these associations. Workers from the Departments of Correction and Transportation in a northeast state (N = 222) took surveys and reported on demographics, work schedule characteristics, schedule flexibility, sleep quality and quantity, fatigue, and depressive symptoms. Results revealed that precarious work schedules had indirect effects on fatigue and depressive symptoms through sleep quantity. Schedule flexibility moderated the relation between precarious work schedules and sleep quantity, such that workers with greater schedule flexibility had more hours of sleep. Sleep quality moderated the association between sleep quantity and fatigue and depressive symptoms, such that workers reported greater fatigue and depressive symptoms when they had poorer sleep quality. Findings have direct applicability for developing initiatives that enhance Total Worker Health® through individual and organizational changes.

Supplementary information: The online version contains supplementary material available at 10.1007/s41542-022-00114-y.

不稳定就业是一种临时的、不安全的、工资、福利和法律保护不足的就业,不稳定的工作时间表可能会影响那些长期全职工作的工人,这些工人的就业历来是安全的、报酬丰厚的,甚至是有工会的。不稳定的工作安排——以长时间轮班、非白天工作时间、高强度和非社会工作时间为特征——越来越普遍。不稳定的工作时间表与健康状况不佳之间的关系尚不清楚,而如何减轻这种关系则鲜为人知。我们通过睡眠量研究了不稳定的工作时间表对疲劳和抑郁症状的间接影响。两个调节因素——时间安排灵活性和睡眠质量——作为这些关联的缓冲进行了研究。来自东北部州的惩教和交通部门的工作人员(N = 222)对人口统计、工作时间表特征、时间表灵活性、睡眠质量和数量、疲劳和抑郁症状进行了调查和报告。结果显示,不稳定的工作时间表通过睡眠量对疲劳和抑郁症状有间接影响。工作时间弹性调节了不稳定工作时间与睡眠量之间的关系,即工作时间弹性越大的员工睡眠时间越长。睡眠质量缓和了睡眠量与疲劳和抑郁症状之间的联系,因此,当工人的睡眠质量较差时,他们报告的疲劳和抑郁症状会更严重。研究结果可直接适用于通过个人和组织变革来提高员工整体健康水平的举措。补充信息:在线版本包含补充资料,下载地址:10.1007/s41542-022-00114-y。
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引用次数: 4
An Alpha, Beta and Gamma Approach to Evaluating Occupational Health Organizational Interventions: Learning from the Measurement of Work-Family Conflict Change. 评价职业健康组织干预的Alpha、Beta和Gamma方法:从工作-家庭冲突变化的测量中学习。
IF 3.1 Q3 PSYCHOLOGY, APPLIED Pub Date : 2022-01-01 DOI: 10.1007/s41542-022-00122-y
Beth A Livingston, Shaun Pichler, Ellen Ernst Kossek, Rebecca J Thompson, Todd Bodner

Given the rapid growth of intervention research in the occupational health sciences and related fields (e.g. work-family), we propose that occupational health scientists adopt an "alpha, beta, gamma" change approach when evaluating intervention efficacy. Interventions can affect absolute change in constructs directly (alpha change), changes in the scales used to assess change (beta change) or redefinitions of the construct itself (gamma change). Researchers should consider the extent to which they expect their intervention to affect each type of change and select evaluation approaches accordingly. We illustrate this approach using change data from groups of IT professionals and health care workers participating in the STAR intervention, designed by the Work Family Health Network. STAR was created to effect change in employee work-family conflict via supervisor family-supportive behaviors and schedule control. We hypothesize that it will affect change via all three change approaches-gamma, beta, and alpha. Using assessment techniques from measurement equivalence approaches, we find results consistent with some gamma and beta change in the IT company due to the intervention; our results suggest that not accounting for such change could affect the evaluation of alpha change. We demonstrate that using a tripartite model of change can help researchers more clearly specify intervention change targets and processes. This will enable the assessment of change in a way that has stronger fidelity between the theories used and the outcomes of interest. Our research has implications for how to assess change using a broader change framework, which employs measurement equivalence approaches in order to advance the design and deployment of more effective interventions in occupational settings.

Supplementary information: The online version contains supplementary material available at 10.1007/s41542-022-00122-y.

鉴于职业健康科学和相关领域(如工作-家庭)干预研究的快速发展,我们建议职业健康科学家在评估干预效果时采用“alpha, beta, gamma”变化方法。干预可以直接影响结构的绝对变化(α变化),用于评估变化的量表的变化(β变化)或结构本身的重新定义(γ变化)。研究人员应该考虑他们期望他们的干预影响每种类型的变化的程度,并相应地选择评估方法。我们使用参与STAR干预的IT专业人员和卫生保健工作者群体的变化数据来说明这种方法,STAR干预是由工作家庭健康网络设计的。本研究旨在透过主管家庭支持行为和进度控制来影响员工工作家庭冲突的改变。我们假设它将通过所有三种变化方法(gamma, beta和alpha)来影响变化。使用测量等效方法的评估技术,我们发现由于干预,结果与IT公司的一些gamma和beta变化一致;我们的结果表明,不考虑这种变化可能会影响alpha变化的评估。我们证明,使用三方变化模型可以帮助研究人员更清楚地指定干预变化的目标和过程。这将使评估变化的方式在所使用的理论和感兴趣的结果之间具有更强的保真度。我们的研究对如何使用更广泛的变革框架来评估变革具有启示意义,该框架采用测量等效方法,以推进职业环境中更有效干预措施的设计和部署。补充信息:在线版本包含补充资料,下载地址:10.1007/s41542-022-00122-y。
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引用次数: 0
Job Insecurity during an Economic Crisis: the Psychological Consequences of Widespread Corporate Cost-Cutting Announcements. 经济危机中的工作不安全感:广泛的企业成本削减公告的心理后果。
IF 3.1 Q3 PSYCHOLOGY, APPLIED Pub Date : 2022-01-01 Epub Date: 2021-10-06 DOI: 10.1007/s41542-021-00102-8
Drake Van Egdom, Christiane Spitzmueller, Xueqi Wen, Maryam A Kazmi, Erica Baranski, Rhona Flin, Ramanan Krishnamoorti

Economic crises, such as the one induced by the COVID-19 pandemic, and resulting widespread corporate cost-cutting, drastically alter the nature of work. Job insecurity represents a critical intermediate between the economic ramifications of an economic crisis and work and stress outcomes, however, the underlying cognitive consequences of job insecurity and how to buffer those effects are not well understood. We examine how corporate cost-cutting announcements indirectly relate to employees' attention through their relationship with employee job insecurity and investigate supervisor support as a potential buffer of these relationships. We used multi-source data to test our research model, combining data on cost-cutting announcements (budget cuts, layoffs, and furloughs) in news articles for 165 organizations with survey data from 421 full-time employees from these organizations between March 26, 2020 and April 8, 2020. Cost-cutting announcements are positively related to job insecurity, which is related to employee's attention with supervisor support mitigating the effects of job insecurity on attention. Grounded in self-regulation theories, we contribute to and extend the theoretical understanding of the organizational context for job insecurity and cognitive outcomes. We discuss the implications for organizations to manage and prepare for future economic crises, specifically on organizational communication and supervisor interventions.

经济危机,如COVID-19大流行引发的经济危机,以及由此导致的企业普遍削减成本,极大地改变了工作的性质。工作不安全感代表了经济危机的经济后果与工作和压力结果之间的一个关键中介,然而,工作不安全感的潜在认知后果以及如何缓冲这些影响还没有得到很好的理解。我们研究了企业成本削减公告如何通过与员工工作不安全感的关系间接影响员工的注意力,并调查了主管支持作为这些关系的潜在缓冲。我们使用多源数据来测试我们的研究模型,将165个组织的新闻报道中削减成本的公告(预算削减、裁员和休假)的数据与2020年3月26日至2020年4月8日期间这些组织的421名全职员工的调查数据相结合。成本削减公告与工作不安全感正相关,而工作不安全感与员工的注意力相关,主管的支持可以缓解工作不安全感对注意力的影响。在自我调节理论的基础上,我们贡献并扩展了对工作不安全感和认知结果的组织背景的理论理解。我们讨论了组织管理和准备未来经济危机的含义,特别是组织沟通和主管干预。
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引用次数: 4
Applying Psychological Contract Theory to Link Customer Sexual Harassment to Work and Health-Related Outcomes. 应用心理契约理论将客户性骚扰与工作和健康相关结果联系起来。
IF 1.6 Q3 PSYCHOLOGY, APPLIED Pub Date : 2022-01-01 Epub Date: 2022-10-17 DOI: 10.1007/s41542-022-00119-7
Valerie J Morganson

Service workers often endure sexual harassment from customers in the course of performing their work duties. This article includes two studies based upon psychological contract theory. Customer sexual harassment (CSH) is posited as a psychological contract breach, which predicts an affective response (i.e., psychological contract violation), and in turn, work and health-related outcomes. Both studies tested models using samples of customer service women from various professions. Using path analysis, Study 1 found support for the proposed model, finding significant indirect effects between CSH and emotional exhaustion and affective commitment via psychological contract violation. Study 2 expanded upon the results, finding additional evidence of mediation for burnout (emotional exhaustion, cynicism, professional efficacy), affective commitment, job satisfaction, and turnover intentions. This study adds to growing research highlighting the health and work-related costs of allowing CSH to persist. Results support the application of theory and raise concerns that organizations may be viewed as complicit in CSH, which in turn, is linked with health and job-related outcomes. Examining contract violation, a subjective appraisal of the organization, serves as a contribution to sexual harassment literature, which has focused on appraisal of the harassment itself and has not directly followed from theory. Future research could examine specifics regarding how harassment experiences might impact organizational perceptions via psychological contract theory. Drawing upon CSH and psychological contract literatures, approaches to prevention and intervention are discussed.

服务人员在履行工作职责的过程中经常会受到顾客的性骚扰。本文包括两项基于心理契约理论的研究。顾客性骚扰(CSH)被假定为一种心理契约违背,它预示着一种情感反应(即心理契约违背),进而预示着与工作和健康相关的结果。这两项研究都使用不同职业的客户服务女性样本对模型进行了测试。通过路径分析,研究 1 发现了 CSH 与情绪衰竭和情感承诺之间通过心理契约违背产生的显著间接影响,从而支持了所提出的模型。研究 2 在此基础上进行了扩展,发现了更多关于职业倦怠(情绪衰竭、愤世嫉俗、职业效能)、情感承诺、工作满意度和离职意向的中介证据。这项研究为越来越多的研究增添了新的内容,这些研究强调了任由 CSH 持续存在所带来的健康和工作相关成本。研究结果支持理论的应用,并提出了组织可能被视为 CSH 同谋者的担忧,这反过来又与健康和工作相关的结果相关联。对违反合同这一组织的主观评价进行研究,是对性骚扰文献的一种贡献,因为性骚扰文献的重点是对骚扰本身的评价,而不是直接从理论出发。未来的研究可以通过心理契约理论,研究骚扰经历如何影响组织认知的具体细节。根据 CSH 和心理契约文献,讨论了预防和干预的方法。
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引用次数: 0
Creating Clarity and Crew Courage: Preventive and Promotive Measures for a Maritime Industry Without Bullying and Harassment. 创造清晰度和船员勇气:建立一个没有欺凌和骚扰的海运业的预防和促进措施。
IF 1.6 Q3 PSYCHOLOGY, APPLIED Pub Date : 2022-01-01 Epub Date: 2022-11-03 DOI: 10.1007/s41542-022-00129-5
Magnus Boström, Cecilia Österman

Seafaring shares many characteristics with contemporary working life ashore. However, a major difference is that seafarers can spend up to 12 months aboard a ship that constitutes a work, living and recreational environment. Onboard work includes many stressors that can potentially contribute to workplace bullying and harassment, which in turn can affect safety critical operations. The aim of this study was to identify underlying causes in the organizational and social work environment that can cause workplace bullying and harassment at sea, and to suggest appropriate preventive and promotive strategies and measures. Data were collected mainly through World Café workshops with 56 participants from the Swedish maritime industry. Seafarer occupational health, safety, and wellbeing is largely determined by interdependent factors at micro, meso, and macro levels, where different stakeholders play various roles. Strategies and measures starting at the individual seafarer, and gradually expanding outwards toward the maritime industry are suggested. It is important that a victim of bullying or harassment receives adequate support. Creating crew courage enables employees to both recognize troubling situations and know how to act and respond to a situation. To bridge the gap between policy and practice, the legislative framework needs translating into practical procedures to make sense to the middle manager at the sharp end, with limited knowledge, time, resources, and decision latitude. Future research should evaluate the effectiveness of work environment interventions - what works, for whom, and under which circumstances.

海员与当代岸上工作生活有许多共同之处。然而,一个主要区别是,海员可以在船上度过长达 12 个月的时间,而船上是一个集工作、生活和娱乐于一体的环境。船上工作包括许多可能导致工作场所欺凌和骚扰的压力源,而这些压力源反过来又会影响至关重要的安全操作。本研究的目的是找出组织和社会工作环境中可能导致海上工作场所欺凌和骚扰的根本原因,并提出适当的预防和促进策略和措施。数据主要通过 "世界咖啡馆"(World Café)研讨会收集,共有来自瑞典海运业的 56 人参加了研讨会。海员的职业健康、安全和福祉在很大程度上取决于微观、中观和宏观层面的相互依存因素,不同的利益相关者在其中扮演着不同的角色。建议从海员个人入手,逐步扩展到整个海运业的战略和措施。欺凌或骚扰的受害者必须得到充分的支持。培养船员的勇气,使员工既能认识到棘手的情况,又知道如何行动和应对。为了弥合政策与实践之间的差距,需要将立法框架转化为实用程序,以便让知识、时间、资源和决策空间都有限的中层管理者在关键时刻能够理解。未来的研究应评估工作环境干预措施的有效性--哪些措施有效,对谁有效,在什么情况下有效。
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引用次数: 0
Keeping Up With Work Email After Hours and Employee Wellbeing: Examining Relationships During and Prior to the COVID-19 Pandemic. 下班后查收工作电子邮件和员工健康:研究COVID-19大流行期间和之前的关系。
IF 3.1 Q3 PSYCHOLOGY, APPLIED Pub Date : 2022-01-01 Epub Date: 2022-01-22 DOI: 10.1007/s41542-021-00107-3
Archana Manapragada Tedone

The COVID-19 pandemic has forced many employees to work from home (WFH) and more heavily rely on technology to conduct work, calling for further empirical investigation into the effects of work-related technology and the WFH environment on employee wellbeing. This study investigates the relationship between work-related email (WRE) use during nonwork hours and emotional exhaustion in a sample of U.S. employees required to WFH during the pandemic, with results suggesting that psychological detachment and work-family conflict (WFC) play important roles in this relationship. Furthermore, telepressure (i.e., the preoccupation/urge to promptly respond to WRE) moderated the relationship between WRE use and psychological detachment, which offers insight into the psychological processes behind WRE use after hours. Direct and indirect effects between WRE use and emotional exhaustion were also compared to effects generated using data from an independent sample of pre-pandemic in-office employees to determine whether the pandemic context has amplified the observed relationships. Results show that all direct/indirect effects, except for the effect of WRE use after hours on psychological detachment, were stronger in those required to WFH. These findings shed light onto the similarities and differences between the current and pre-pandemic work landscapes and have important implications for lawmakers, organizational leaders, and employees.

2019冠状病毒病大流行迫使许多员工在家工作(WFH),并在更大程度上依赖技术来开展工作,因此需要进一步实证调查与工作相关的技术和WFH环境对员工福祉的影响。本研究调查了在流感大流行期间需要使用工作相关电子邮件(WRE)的美国员工样本中,非工作时间使用工作相关电子邮件(WRE)与情绪耗竭之间的关系,结果表明心理疏离和工作-家庭冲突(WFC)在这种关系中起着重要作用。此外,远程压力(即,即时响应WRE的专注/冲动)调节了WRE使用与心理超脱之间的关系,这为了解WRE使用背后的心理过程提供了洞见。还将使用电子办公设备与情绪耗竭之间的直接和间接影响与使用大流行前办公室员工独立样本数据产生的影响进行了比较,以确定大流行背景是否放大了观察到的关系。结果表明,除下班后使用WRE对心理脱离的影响外,所有直接/间接影响在需要WFH的患者中都更强。这些发现揭示了当前和大流行前工作环境之间的异同,对立法者、组织领导人和员工具有重要意义。
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引用次数: 11
When Thoughts Have No Off Switch: The Cost of Telepressure and Message-based Communication behaviour within Boundary-crossing Contexts. 当思想没有关闭开关:跨界语境中遥压和基于消息的沟通行为的代价。
IF 3.1 Q3 PSYCHOLOGY, APPLIED Pub Date : 2022-01-01 DOI: 10.1007/s41542-022-00127-7
Ruben Cambier, Peter Vlerick

Communication technology enables employees to be constantly connected at the cost of potentially blurring the boundaries between work and private life, which can be detrimental to their well-being. The present study utilised a quantitative diary approach (N = 269 employees, N = 1256 data points) to provide further evidence on the association between telepressure and ruminative thoughts within boundary-crossing contexts (i.e., including work-related behaviour and cognitions during leisure time as well as private-related behaviour and cognitions at work). On a day-to-day level, we examined if context-incongruent telepressure had a positive effect on context-incongruent affective rumination through context-incongruent message-based communication behaviour. Multilevel analyses supported our hypothesised mediation models. Altogether, findings reveal that quickly replying towards messages or its related cognition (i.e., telepressure) may result in a resource-draining experience in terms of affective rumination within both boundary-crossing contexts. Theoretical and practical implications as well as future research avenues are discussed.

通信技术使员工能够随时保持联系,但代价是工作和私人生活之间的界限可能会变得模糊,这可能对他们的健康有害。本研究采用定量日记方法(N = 269名员工,N = 1256个数据点),进一步证明远程压力与跨界环境(即,包括闲暇时间与工作相关的行为和认知,以及工作中与私人相关的行为和认知)中反刍思维之间的关系。在日常水平上,我们研究了情境不一致的远程压力是否通过情境不一致的基于信息的沟通行为对情境不一致的情感反刍产生积极影响。多水平分析支持我们假设的中介模型。总之,研究结果表明,快速回复信息或其相关认知(即远程压力)可能导致在两种跨界环境中情感反刍方面的资源消耗体验。讨论了理论和实践意义以及未来的研究方向。
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引用次数: 1
A Taxonomy of Employee Motives for Telework. 员工远程办公动机的分类。
IF 3.1 Q3 PSYCHOLOGY, APPLIED Pub Date : 2022-01-01 Epub Date: 2021-09-03 DOI: 10.1007/s41542-021-00094-5
Rebecca J Thompson, Stephanie C Payne, Allison L Alexander, Vanessa A Gaskins, Jaime B Henning

This qualitative research contributes to the telework research literature by identifying and categorizing employee motives for teleworking. Motives for telework contextualize teleworking behavior, represent proximal telework outcomes, and serve as potential boundary conditions for telework-outcome relationships. Role identity theory (Burke & Tully Social Forces, 55(4), 881-897, 1977) and the uncertainty-reduction hypothesis (Hogg & Terry Academy of Management Review, 25, 121-140, 2000) suggest that motives may be driven by role salience and the ability to meet work and nonwork demands. In this research, we sought to identify a comprehensive list of motives as well as reconcile the wide range of categories and labels given to telework motives in the literature. We asked two independent samples of workers comprised of two subsamples of teleworkers (n 1 = 195; n 2 = 97) and a subsample of nonteleworkers (n 3 = 947) why they telework or would like to telework. A total of 2504 reasons were gathered across the three subsamples. Most respondents reported multiple reasons, especially when encouraged to list all of their reasons. After distinguishing preconditions from motives to telework, ten categories emerged from the qualitative data with "avoid commute" emerging as the most frequently reported motive. Other frequently reported motives included "tend to family demands" and "productivity." Additional motives are discussed along with implications for telework research and policy development and implementation.

这一定性研究通过识别和分类员工远程工作的动机,有助于远程工作的研究文献。远程工作动机将远程工作行为语境化,代表近端远程工作结果,并作为远程工作结果关系的潜在边界条件。角色认同理论(Burke & Tully Social Forces, 55(4), 881-897, 1977)和不确定性减少假说(Hogg & Terry Academy of Management Review, 25, 121-140, 2000)表明,动机可能受到角色突出性和满足工作和非工作需求的能力的驱动。在这项研究中,我们试图确定一个全面的动机列表,并调和文献中对远程工作动机的广泛分类和标签。我们询问了两个独立的工作人员样本,包括两个远程工作人员的子样本(n 1 = 195;N 2 = 97)和非远程工作者的子样本(N 3 = 947)为什么他们远程工作或想要远程工作。在三个子样本中总共收集了2504个原因。大多数受访者报告了多种原因,尤其是在鼓励他们列出所有原因时。在区分了远程办公动机的先决条件后,定性数据中出现了10个类别,其中“避免通勤”是最常报告的动机。其他经常被报道的动机包括“家庭需求”和“生产力”。讨论了其他动机以及对远程工作研究和政策制定与实施的影响。
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引用次数: 8
期刊
Occupational Health Science
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