In the continuously evolving field of E-government, understanding the breadth and depth of academic research is crucial for advancing governmental digital transformation and policy development. This study employs visual bibliometric analysis, using the Web of Science database to map the evolution trajectory of E-government research from 2000 to 2023. By utilizing CiteSpace for a comprehensive examination of 4536 academic articles, this paper outlines the growth patterns and thematic evolution within the field. The development of the E-government field is delineated into four distinct phases: the budding period (2000–2003), the bottleneck period (2004–2014), the development period (2015–2018), and the growth period (2019–2023), which are each marked by unique thematic shifts and technological advancements. The research results reveal the transformation of research focus in different periods, from the initial focus on the technological means and the electronic transformation of government services, moving on to more complex issues such as E-government acceptance and government transparency and corruption, and ultimately to the current focus on innovation and smart cities. In addition, the paper also clarifies that the research boom that began in 2019 is driven by technological innovation opportunities, the improvement in infrastructure, and multidisciplinary research. By depicting these developmental stages and emerging trends, this study not only unveils past academic efforts but also forecasts future research directions, thereby providing valuable insights for researchers and policymakers aiming to understand and implement effective E-government strategies.
在不断发展的电子政务领域，了解学术研究的广度和深度对于推进政府数字化转型和政策制定至关重要。本研究采用可视化文献计量分析方法，利用 Web of Science 数据库绘制了 2000 年至 2023 年电子政务研究的发展轨迹图。通过利用 CiteSpace 对 4536 篇学术论文进行全面审查，本文概述了该领域的增长模式和主题演变。电子政务领域的发展被划分为四个不同的阶段：萌芽期（2000-2003 年）、瓶颈期（2004-2014 年）、发展期（2015-2018 年）和成长期（2019-2023 年），每个阶段都有独特的主题转变和技术进步。研究成果揭示了不同时期研究重点的转变，从最初关注技术手段和政府服务电子化转型，到电子政务接受度、政府透明度和腐败等更复杂的问题，最终到当前关注创新和智慧城市。此外，论文还阐明，2019 年开始的研究热潮是由技术创新机遇、基础设施改善和多学科研究推动的。通过描绘这些发展阶段和新兴趋势，本研究不仅揭示了过去的学术努力，还预测了未来的研究方向，从而为旨在了解和实施有效电子政务战略的研究人员和决策者提供了宝贵的见解。
{"title":"Tracing the Evolution of E-Government: A Visual Bibliometric Analysis from 2000 to 2023","authors":"Yifan Song, Takashi Natori, Xintao Yu","doi":"10.3390/admsci14070133","DOIUrl":"https://doi.org/10.3390/admsci14070133","url":null,"abstract":"In the continuously evolving field of E-government, understanding the breadth and depth of academic research is crucial for advancing governmental digital transformation and policy development. This study employs visual bibliometric analysis, using the Web of Science database to map the evolution trajectory of E-government research from 2000 to 2023. By utilizing CiteSpace for a comprehensive examination of 4536 academic articles, this paper outlines the growth patterns and thematic evolution within the field. The development of the E-government field is delineated into four distinct phases: the budding period (2000–2003), the bottleneck period (2004–2014), the development period (2015–2018), and the growth period (2019–2023), which are each marked by unique thematic shifts and technological advancements. The research results reveal the transformation of research focus in different periods, from the initial focus on the technological means and the electronic transformation of government services, moving on to more complex issues such as E-government acceptance and government transparency and corruption, and ultimately to the current focus on innovation and smart cities. In addition, the paper also clarifies that the research boom that began in 2019 is driven by technological innovation opportunities, the improvement in infrastructure, and multidisciplinary research. By depicting these developmental stages and emerging trends, this study not only unveils past academic efforts but also forecasts future research directions, thereby providing valuable insights for researchers and policymakers aiming to understand and implement effective E-government strategies.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"15 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-06-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141550403","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The authors’ intention is to conduct an analysis utilizing a purely conceptual, literary content-based investigation of two hermeneutical dimensions associated with work motivation in the public service sector. Specifically, the study focuses on public school teachers in the Italian context due to the neglected way in which they matured in literary production and the hostile work environment brought about by the numerous reforms in a kind of heterogenesis of ends. Through the use of aphorisms and metaphors, after a literature review, gap identification and a content-based analysis, the authors aim to identify an approach that can anthropologically serve as a synthesis formula for workers who are emotionally and intensely invested in their professional practice. Specifically, this includes professions, including educational ones, that are subjected to high exposure to emotional labor (EL). The authors have identified two dimensions: one oriented towards the concept of gift and the other towards possession for integrating the demand–resource model (DRM). To support this analysis, the seminal research work of Belk will be utilized as a reference in the wide range of literary production on the give-and-take approach, according to Schaufeli and Grant. Furthermore, empirical data from previous research will be used to functionally explain how sense-making, when combined with the dynamics of gift–possession, can act as a factor of resilience for professions that hold significant emotional value. In this way, the authors shape a perspective on the theoretical paradigm toward the performance measurement and management system under the lens of New Public Management reform, considering the grand challenges inherent in the educational area by identifying organizational behavioral levers for justifying high motivation-driven actions in an underestimated job segment. In this way, the greatest contribution lies in the possibility of defining a reference framework to expand the DRM in application to the clarification of the foundations inherent in resilience behaviors implemented by educational professions in the specific reference context. The main result would precisely be the ability of the latter to cope with hostile contexts through the dynamics of gift and possession that promote work resilience through the attribution of meaning and identity to the job. These perspectives are useful for deepening the understanding of performance measurement and management approaches.
作者的意图是利用纯概念性的、基于文学内容的调查，对与公共服务部门工作动机相关的两个诠释学维度进行分析。具体而言，研究的重点是意大利公立学校的教师，因为他们在文学创作中的成熟方式被忽视，而众多的改革又带来了恶劣的工作环境，这是一种异质的目的。通过使用箴言和隐喻，经过文献综述、差距识别和基于内容的分析，作者旨在确定一种方法，这种方法可以从人类学角度作为对其专业实践进行情感和强烈投入的工作者的综合公式。具体来说，这包括教育行业在内的一些职业，这些职业需要付出大量的情感劳动（EL）。作者确定了两个维度：一个是 "礼物 "概念，另一个是 "占有 "概念，以整合需求-资源模式（DRM）。为了支持这一分析，Schaufeli 和 Grant 将利用贝尔克（Belk）的开创性研究成果作为广泛的文学创作中关于给予和接受方法的参考。此外，先前研究中的实证数据将被用于从功能上解释，当感性认识与礼物占有的动态相结合时，如何能够成为具有重要情感价值的职业的一种复原因素。通过这种方式，作者在新公共管理改革的视角下，对绩效衡量和管理系统的理论范式形成了一个视角，通过确定组织行为杠杆，在一个被低估的工作环节中证明高激励驱动的行动是合理的，从而考虑到教育领域固有的巨大挑战。这样，最大的贡献在于有可能确定一个参考框架，以扩大 DRM 的应用范围，澄清教育专业在特定参考背景下实施的复原力行为的内在基础。其主要结果恰恰是后者通过礼物和占有的动力来应对敌对环境的能力，这种动力通过对工作的意义和认同来促进工作复原力。这些观点有助于加深对绩效衡量和管理方法的理解。
{"title":"Expanding the Demand–Resource Model by an Anthropo-Organizational View: Work Resilience and the “Little Prince” and the “Self-Accountant” Approach","authors":"Giuseppe Modarelli, Christian Rainero","doi":"10.3390/admsci14070132","DOIUrl":"https://doi.org/10.3390/admsci14070132","url":null,"abstract":"The authors’ intention is to conduct an analysis utilizing a purely conceptual, literary content-based investigation of two hermeneutical dimensions associated with work motivation in the public service sector. Specifically, the study focuses on public school teachers in the Italian context due to the neglected way in which they matured in literary production and the hostile work environment brought about by the numerous reforms in a kind of heterogenesis of ends. Through the use of aphorisms and metaphors, after a literature review, gap identification and a content-based analysis, the authors aim to identify an approach that can anthropologically serve as a synthesis formula for workers who are emotionally and intensely invested in their professional practice. Specifically, this includes professions, including educational ones, that are subjected to high exposure to emotional labor (EL). The authors have identified two dimensions: one oriented towards the concept of gift and the other towards possession for integrating the demand–resource model (DRM). To support this analysis, the seminal research work of Belk will be utilized as a reference in the wide range of literary production on the give-and-take approach, according to Schaufeli and Grant. Furthermore, empirical data from previous research will be used to functionally explain how sense-making, when combined with the dynamics of gift–possession, can act as a factor of resilience for professions that hold significant emotional value. In this way, the authors shape a perspective on the theoretical paradigm toward the performance measurement and management system under the lens of New Public Management reform, considering the grand challenges inherent in the educational area by identifying organizational behavioral levers for justifying high motivation-driven actions in an underestimated job segment. In this way, the greatest contribution lies in the possibility of defining a reference framework to expand the DRM in application to the clarification of the foundations inherent in resilience behaviors implemented by educational professions in the specific reference context. The main result would precisely be the ability of the latter to cope with hostile contexts through the dynamics of gift and possession that promote work resilience through the attribution of meaning and identity to the job. These perspectives are useful for deepening the understanding of performance measurement and management approaches.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"42 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141550404","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Evripidis P. Kechagias, Georgios A. Papadopoulos, Ioanna Rokai
With the increasing penetration of digital technologies into health management, digital health interventions in workplaces have been subject to substantial interest. These interventions aim to enhance employee well-being, minimize absenteeism and presenteeism, and augment organizational productivity. This paper carries out a systematic review focusing on the key characteristics of effective digital health interventions designed to enhance health-related outcomes within workplace settings and evaluates their implications for prospective implementation in the workplace. According to PRISMA guidelines, the current systematic review adopted the most appropriate methods to retrieve studies from PubMed, covering interventions that included cognitive-behavioral therapy apps, software that reduces sedentary behaviors, virtual reality for well-being, and comprehensive health programs. The studies’ quality was assessed through standardized tools with a preference for randomized control trials and mixed-methods research. It was found that digital health interventions positively impact mental health, physical activity, and well-being. However, limitations were found due to self-reported data and potential biases. This review identified long-term effectiveness, objective outcome measures, and cost-effectiveness as areas for future research. Digital health interventions hold promise in enhancing workplace health strategies, as they offer scalable, personalized, cost-effective solutions. However, critically relevant research gaps have to be faced to integrate these successfully and exploit their real potential in organizational health strategies.
{"title":"Evaluating the Impact of Digital Health Interventions on Workplace Health Outcomes: A Systematic Review","authors":"Evripidis P. Kechagias, Georgios A. Papadopoulos, Ioanna Rokai","doi":"10.3390/admsci14060131","DOIUrl":"https://doi.org/10.3390/admsci14060131","url":null,"abstract":"With the increasing penetration of digital technologies into health management, digital health interventions in workplaces have been subject to substantial interest. These interventions aim to enhance employee well-being, minimize absenteeism and presenteeism, and augment organizational productivity. This paper carries out a systematic review focusing on the key characteristics of effective digital health interventions designed to enhance health-related outcomes within workplace settings and evaluates their implications for prospective implementation in the workplace. According to PRISMA guidelines, the current systematic review adopted the most appropriate methods to retrieve studies from PubMed, covering interventions that included cognitive-behavioral therapy apps, software that reduces sedentary behaviors, virtual reality for well-being, and comprehensive health programs. The studies’ quality was assessed through standardized tools with a preference for randomized control trials and mixed-methods research. It was found that digital health interventions positively impact mental health, physical activity, and well-being. However, limitations were found due to self-reported data and potential biases. This review identified long-term effectiveness, objective outcome measures, and cost-effectiveness as areas for future research. Digital health interventions hold promise in enhancing workplace health strategies, as they offer scalable, personalized, cost-effective solutions. However, critically relevant research gaps have to be faced to integrate these successfully and exploit their real potential in organizational health strategies.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"2012 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-06-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141523026","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Despite much research being conducted within the scope of sustainable tourism, more progress has yet to be made in defining how close or far different countries are from achieving this goal. Consequently, this paper aims to evaluate and compare the commitment of citizens, as tourists, from the 27 member states of the European Union to sustainable tourism. A map of sustainability was developed through the use of machine learning algorithms. A cluster analysis was performed, followed by a sustainable rating. The main findings indicate the existence of three country segments among the European Union member states according to the involvement of its citizens as tourists with sustainable practices: highly committed, moderately committed, and uncommitted. Based on these segments, we proposed a recommendation system that suggests the top-five countries where tourists could exchange sustainable tourism habits based on the idea of contagion or imitation behaviours among individuals across an extensive set of everyday decisions. The results reveal significant variations in sustainable tourism practices across member states, highlighting both challenges and opportunities for harmonisation. By implementing this recommendation system, we facilitate the adoption of sustainable habits among tourists and stakeholders, driving a more unified approach to sustainability in the multiple tourism destinations. This study shows no convergence between the 27 European Union member states regarding sustainable tourism. Therefore, political policies are necessary so that all citizens converge on sustainable tourist habits and the European Union contributes, as a whole, to sustainable tourism.
{"title":"Intelligent Exchange of Sustainable Tourist Habits among the EU Member States","authors":"Fátima Leal, Micaela Pinho","doi":"10.3390/admsci14060128","DOIUrl":"https://doi.org/10.3390/admsci14060128","url":null,"abstract":"Despite much research being conducted within the scope of sustainable tourism, more progress has yet to be made in defining how close or far different countries are from achieving this goal. Consequently, this paper aims to evaluate and compare the commitment of citizens, as tourists, from the 27 member states of the European Union to sustainable tourism. A map of sustainability was developed through the use of machine learning algorithms. A cluster analysis was performed, followed by a sustainable rating. The main findings indicate the existence of three country segments among the European Union member states according to the involvement of its citizens as tourists with sustainable practices: highly committed, moderately committed, and uncommitted. Based on these segments, we proposed a recommendation system that suggests the top-five countries where tourists could exchange sustainable tourism habits based on the idea of contagion or imitation behaviours among individuals across an extensive set of everyday decisions. The results reveal significant variations in sustainable tourism practices across member states, highlighting both challenges and opportunities for harmonisation. By implementing this recommendation system, we facilitate the adoption of sustainable habits among tourists and stakeholders, driving a more unified approach to sustainability in the multiple tourism destinations. This study shows no convergence between the 27 European Union member states regarding sustainable tourism. Therefore, political policies are necessary so that all citizens converge on sustainable tourist habits and the European Union contributes, as a whole, to sustainable tourism.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"17 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141523027","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The aim of this study was to suggest and test a research model that examines whether work engagement mediates the effect of human capital management practices (HCMPs) on employee performance. These relationships were assessed through the Smart PLS 4 (Partial Least Square) software using Partial Least Square-based Structural Equation Modelling (PLS-SEM). Data were elicited from full-time hotel employees and their managers in South Africa. Based on the PLS-SEM results, work engagement was identified as a mediator of the effects of HCMPs on employee performance. Specifically, HCMPs, manifested by training, career opportunities, and rewards, improve work engagement, triggering employee tasks, and adaptive and creative performance. Additionally, work engagement had a positive influence on task performance, adaptive performance, and contextual performance. This research contributes by empirically testing work engagement as a full mediator in the relationship between HCMPs and employee performance, offering insights into the crucial role of HCMPs in fostering employee engagement and performance within the hospitality industry. Implications of the results are discussed, and directions for future research are presented.
{"title":"Bridging the Gap: Exploring the Impact of Human Capital Management on Employee Performance through Work Engagement","authors":"Njanjobea Isah Leontes, Crystal Hoole","doi":"10.3390/admsci14060129","DOIUrl":"https://doi.org/10.3390/admsci14060129","url":null,"abstract":"The aim of this study was to suggest and test a research model that examines whether work engagement mediates the effect of human capital management practices (HCMPs) on employee performance. These relationships were assessed through the Smart PLS 4 (Partial Least Square) software using Partial Least Square-based Structural Equation Modelling (PLS-SEM). Data were elicited from full-time hotel employees and their managers in South Africa. Based on the PLS-SEM results, work engagement was identified as a mediator of the effects of HCMPs on employee performance. Specifically, HCMPs, manifested by training, career opportunities, and rewards, improve work engagement, triggering employee tasks, and adaptive and creative performance. Additionally, work engagement had a positive influence on task performance, adaptive performance, and contextual performance. This research contributes by empirically testing work engagement as a full mediator in the relationship between HCMPs and employee performance, offering insights into the crucial role of HCMPs in fostering employee engagement and performance within the hospitality industry. Implications of the results are discussed, and directions for future research are presented.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"12 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141523028","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Chaewon Kim, Dakyung Jung, Jiwon Sung, Young Hae Hwang, Seungho Choi
This study examines the crucial role of chief executive officers (CEOs) in post-acquisition integration, focusing on Chegg, a prominent ed-tech company in a rapidly evolving industry. Analyzing CEO actions post-acquisition through interviews and metrics, we find that a three-year CEO retention period significantly contributes to successful integration at Chegg. This research emphasizes the importance of understanding ideal CEO retention and their strategic actions, offering insights for more successful post-acquisition integration and long-term economic benefits.
{"title":"The Impact of CEO Retention on Post-Merger Integration: Insights from Chegg in the Ed-Tech Industry","authors":"Chaewon Kim, Dakyung Jung, Jiwon Sung, Young Hae Hwang, Seungho Choi","doi":"10.3390/admsci14060130","DOIUrl":"https://doi.org/10.3390/admsci14060130","url":null,"abstract":"This study examines the crucial role of chief executive officers (CEOs) in post-acquisition integration, focusing on Chegg, a prominent ed-tech company in a rapidly evolving industry. Analyzing CEO actions post-acquisition through interviews and metrics, we find that a three-year CEO retention period significantly contributes to successful integration at Chegg. This research emphasizes the importance of understanding ideal CEO retention and their strategic actions, offering insights for more successful post-acquisition integration and long-term economic benefits.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"215 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141531824","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sulaiman Olusegun Atiku, Kristofine Aili Itembu-Naunyango, Olufemi Michael Oladejo
There has been a growing concern about the influence of inclusive leadership on employee engagement in the telecommunications industry. The telecommunications industry is undergoing rapid technological advancements, leading to increased competition and pressure on employees. Creating an inclusive workplace in such a dynamic environment is essential to attracting and retaining talented professionals and driving eco-innovation for sustainable development in Industry 4.0. Despite the importance of inclusive leadership, there is dearth of studies exploring the influence of inclusive leadership on employee engagement in the telecommunications industry. Hence, this study sought to examine the influence of inclusive leadership on employee engagement in selected telecommunication companies in Namibia. A qualitative approach was adopted, where face-to-face interviews were conducted using a semi-structured interview guide. The participants (22 executives) were selected for interviews from two telecommunication companies in Namibia using a purposive sampling method. Data collection involved recording and transcribing participant interviews using Microsoft Word. Thematic analysis was conducted using NVivo 20 software. Results show the importance of empathy and non-hierarchical leadership behaviour as the most critical factor influencing team engagement and discretionary effort in the telecommunications industry in Namibia. Meanwhile, clear career advancement pathways, work autonomy, cross-departmental collaboration, and supervisory support are major contributors to employee engagement for innovative performance and sustainability in the telecommunications industry.
人们越来越关注包容性领导对电信行业员工敬业度的影响。电信行业正在经历快速的技术进步，导致竞争加剧，员工压力增大。在这样一个充满活力的环境中创建一个包容性的工作场所，对于吸引和留住优秀的专业人才以及推动生态创新以促进工业 4.0 的可持续发展至关重要。尽管包容性领导力非常重要，但目前还缺乏探讨包容性领导力对电信行业员工敬业度影响的研究。因此，本研究试图探讨包容性领导力对纳米比亚部分电信公司员工敬业度的影响。研究采用了定性方法，使用半结构化访谈指南进行了面对面访谈。采用有目的的抽样方法，从纳米比亚的两家电信公司选取了参与者（22 名管理人员）进行访谈。数据收集包括使用 Microsoft Word 记录和转录参与者的访谈。使用 NVivo 20 软件进行了主题分析。结果表明，在纳米比亚的电信行业中，同理心和无等级领导行为是影响团队参与度和自由支配精力的最关键因素。与此同时，明确的职业晋升途径、工作自主性、跨部门协作和上级支持也是促进电信行业员工参与创新绩效和可持续发展的主要因素。
{"title":"Inclusive Leadership and Employee Engagement as Critical Drivers of Sustainability in Telecommunication Companies","authors":"Sulaiman Olusegun Atiku, Kristofine Aili Itembu-Naunyango, Olufemi Michael Oladejo","doi":"10.3390/admsci14060126","DOIUrl":"https://doi.org/10.3390/admsci14060126","url":null,"abstract":"There has been a growing concern about the influence of inclusive leadership on employee engagement in the telecommunications industry. The telecommunications industry is undergoing rapid technological advancements, leading to increased competition and pressure on employees. Creating an inclusive workplace in such a dynamic environment is essential to attracting and retaining talented professionals and driving eco-innovation for sustainable development in Industry 4.0. Despite the importance of inclusive leadership, there is dearth of studies exploring the influence of inclusive leadership on employee engagement in the telecommunications industry. Hence, this study sought to examine the influence of inclusive leadership on employee engagement in selected telecommunication companies in Namibia. A qualitative approach was adopted, where face-to-face interviews were conducted using a semi-structured interview guide. The participants (22 executives) were selected for interviews from two telecommunication companies in Namibia using a purposive sampling method. Data collection involved recording and transcribing participant interviews using Microsoft Word. Thematic analysis was conducted using NVivo 20 software. Results show the importance of empathy and non-hierarchical leadership behaviour as the most critical factor influencing team engagement and discretionary effort in the telecommunications industry in Namibia. Meanwhile, clear career advancement pathways, work autonomy, cross-departmental collaboration, and supervisory support are major contributors to employee engagement for innovative performance and sustainability in the telecommunications industry.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"15 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141550288","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Leili Babashahi, Carlos Eduardo Barbosa, Yuri Lima, Alan Lyra, Herbert Salazar, Matheus Argôlo, Marcos Antonio de Almeida, Jano Moreira de Souza
AI applications streamline workflows, automate tasks, and require adaptive strategies for effective integration into business processes. This research explores the transformative influence of Artificial Intelligence (AI) on various industries, such as software engineering, automation, education, accounting, mining, legal services, and media. We investigate the relationship between technological advancements and the job market to identify relevant skills for individuals and organizations for implementing and managing AI systems and human–machine interactions necessary for actual and future jobs. We focus on the essential adaptations for individuals and organizations to flourish in this era. To bridge the gap between AI-driven demands and the existing capabilities of the workforce, we employ the Rapid Review methodology to explore the integration of AI in businesses, identify crucial skill sets, analyze challenges, and propose solutions in this dynamic age. We searched the Scopus database, screening a total of 39 articles, of which we selected 20 articles for this systematic review. The inclusion criteria focused on conference papers and journal articles from 2020 or later and written in English. The selected articles offer valuable insights into the impact of AI on education, business, healthcare, robotics, manufacturing, and automation across diverse sectors, as well as providing perspectives on the evolving landscape of expertise. The findings underscore the importance of crucial skill sets, such as technical proficiency and adaptability, to successfully adopt AI. Businesses respond strategically by implementing continuous skill adaptation and ethical technology to address challenges. The paper concludes by emphasizing the imperative of balanced skill development, proactive education, and strategic integration to navigate the profound impact of AI on the workforce effectively.
{"title":"AI in the Workplace: A Systematic Review of Skill Transformation in the Industry","authors":"Leili Babashahi, Carlos Eduardo Barbosa, Yuri Lima, Alan Lyra, Herbert Salazar, Matheus Argôlo, Marcos Antonio de Almeida, Jano Moreira de Souza","doi":"10.3390/admsci14060127","DOIUrl":"https://doi.org/10.3390/admsci14060127","url":null,"abstract":"AI applications streamline workflows, automate tasks, and require adaptive strategies for effective integration into business processes. This research explores the transformative influence of Artificial Intelligence (AI) on various industries, such as software engineering, automation, education, accounting, mining, legal services, and media. We investigate the relationship between technological advancements and the job market to identify relevant skills for individuals and organizations for implementing and managing AI systems and human–machine interactions necessary for actual and future jobs. We focus on the essential adaptations for individuals and organizations to flourish in this era. To bridge the gap between AI-driven demands and the existing capabilities of the workforce, we employ the Rapid Review methodology to explore the integration of AI in businesses, identify crucial skill sets, analyze challenges, and propose solutions in this dynamic age. We searched the Scopus database, screening a total of 39 articles, of which we selected 20 articles for this systematic review. The inclusion criteria focused on conference papers and journal articles from 2020 or later and written in English. The selected articles offer valuable insights into the impact of AI on education, business, healthcare, robotics, manufacturing, and automation across diverse sectors, as well as providing perspectives on the evolving landscape of expertise. The findings underscore the importance of crucial skill sets, such as technical proficiency and adaptability, to successfully adopt AI. Businesses respond strategically by implementing continuous skill adaptation and ethical technology to address challenges. The paper concludes by emphasizing the imperative of balanced skill development, proactive education, and strategic integration to navigate the profound impact of AI on the workforce effectively.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"31 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141523029","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The automotive trade is one of the main drivers of world economies, contributing to the sustainability and competitiveness of countries at a global level. The luxury sub-segment is the one facing the most significant growth and the one which presents the greatest challenges in the business-to-consumer (B2C) relationship. Brand Attachment refers to the cognitive and effective connection between consumers and “their” brands. The central objective of this research is to analyze, measure, and understand the impact of Brand Attachment on consumer behavior, in the specific context of the luxury segment of the automotive market. The conceptual model that is proposed seeks to highlight and study the possible connections and associations between Brand Attachment, satisfaction, commitment, trust, expectations, and loyalty with the brand selected for this study, the luxury automotive brand Porsche. The selected methodology was based on a case study based in the Portuguese market and the application of a questionnaire to customers of Porsche from Portugal. The results obtained through the empirical data allowed us to reach the conclusion that respondents who have a stronger affective and emotional connection with Porsche (intense level of Brand Attachment) tend to be those who are more satisfied and confident with the brand and are, consequently, more loyal. This study represents an important contribution to research on Brand Attachment in marketing and strategic management in the automotive sector, particularly in the Portuguese market, and supports the definition of the best marketing strategies to promote fruitful B2C relationships.
{"title":"Understanding the Role of Brand Attachment in the Automotive Luxury Brand Segment","authors":"Abílio Bragança Milheiro, Bruno Barbosa Sousa, Vasco Ribeiro Santos, Catarina Bragança Milheiro, Estela Vilhena","doi":"10.3390/admsci14060119","DOIUrl":"https://doi.org/10.3390/admsci14060119","url":null,"abstract":"The automotive trade is one of the main drivers of world economies, contributing to the sustainability and competitiveness of countries at a global level. The luxury sub-segment is the one facing the most significant growth and the one which presents the greatest challenges in the business-to-consumer (B2C) relationship. Brand Attachment refers to the cognitive and effective connection between consumers and “their” brands. The central objective of this research is to analyze, measure, and understand the impact of Brand Attachment on consumer behavior, in the specific context of the luxury segment of the automotive market. The conceptual model that is proposed seeks to highlight and study the possible connections and associations between Brand Attachment, satisfaction, commitment, trust, expectations, and loyalty with the brand selected for this study, the luxury automotive brand Porsche. The selected methodology was based on a case study based in the Portuguese market and the application of a questionnaire to customers of Porsche from Portugal. The results obtained through the empirical data allowed us to reach the conclusion that respondents who have a stronger affective and emotional connection with Porsche (intense level of Brand Attachment) tend to be those who are more satisfied and confident with the brand and are, consequently, more loyal. This study represents an important contribution to research on Brand Attachment in marketing and strategic management in the automotive sector, particularly in the Portuguese market, and supports the definition of the best marketing strategies to promote fruitful B2C relationships.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"192 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-06-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141254155","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: The main objective of this research is to highlight the managerial and organizational implications for businesses resulting from the implementation of blockchain logic and technologies. The functionalities of blockchain technologies are compared with the traditional approach to supply chain management to emphasize the impact they can have on managing intra-supply chain relationships and the organizational structure of companies involved in supply channels. Design/methodology/approach: To conduct this study, a conceptual study was carried out, starting from an analysis of the main characteristics of blockchain technologies, to build an AS-IS scenario compared with the TO-BE scenario resulting from the implementation of these technologies within supply chains. To conduct this study, conceptual categories of the viable system approach and process management perspective were utilized. The conceptual analysis was performed using a matrix representation, which correlates material, informational, and financial flows with the dimensions of traceability, transparency, and efficiency, before and after the implementation of blockchains in managing supply chain transactions. Findings: The study highlighted how the principles underlying blockchain can lead to overcoming the traditional indispensable search for trust among supply chain operators. Therefore, through these results, it is possible to hypothesize an improvement in the resilience conditions of companies operating in block–supply chains. Originality/value: This study contributes to investigating the relationship between blockchain and operational consonance among operators in managing interorganizational processes to improve conditions of efficiency, traceability, and transparency, which are functional in the resilience of companies involved in the supply chain compared to the changing dynamics of the context. Research implications: Trustless logic in the implementation of blockchain technologies leads to the configuration of a new concept of trust, connected to the entire supply chain system, as a result of the improvement in the security, visibility, and efficiency conditions of transactions. The increased visibility and transparency developed in block–supply chains prompt all actors involved in the supply chains to rethink information management, given the reduction in informational asymmetries and, thus, the optimization of transaction costs.
{"title":"Managerial and Organizational Implications Arising from the Implementation of Blockchain Technology in Supply Chains: An AS-IS and To-Be Analysis","authors":"Gerardo Bosco, Raffaele D’Amore, Alessia Sciarrone, Sergio Barile","doi":"10.3390/admsci14060120","DOIUrl":"https://doi.org/10.3390/admsci14060120","url":null,"abstract":"Purpose: The main objective of this research is to highlight the managerial and organizational implications for businesses resulting from the implementation of blockchain logic and technologies. The functionalities of blockchain technologies are compared with the traditional approach to supply chain management to emphasize the impact they can have on managing intra-supply chain relationships and the organizational structure of companies involved in supply channels. Design/methodology/approach: To conduct this study, a conceptual study was carried out, starting from an analysis of the main characteristics of blockchain technologies, to build an AS-IS scenario compared with the TO-BE scenario resulting from the implementation of these technologies within supply chains. To conduct this study, conceptual categories of the viable system approach and process management perspective were utilized. The conceptual analysis was performed using a matrix representation, which correlates material, informational, and financial flows with the dimensions of traceability, transparency, and efficiency, before and after the implementation of blockchains in managing supply chain transactions. Findings: The study highlighted how the principles underlying blockchain can lead to overcoming the traditional indispensable search for trust among supply chain operators. Therefore, through these results, it is possible to hypothesize an improvement in the resilience conditions of companies operating in block–supply chains. Originality/value: This study contributes to investigating the relationship between blockchain and operational consonance among operators in managing interorganizational processes to improve conditions of efficiency, traceability, and transparency, which are functional in the resilience of companies involved in the supply chain compared to the changing dynamics of the context. Research implications: Trustless logic in the implementation of blockchain technologies leads to the configuration of a new concept of trust, connected to the entire supply chain system, as a result of the improvement in the security, visibility, and efficiency conditions of transactions. The increased visibility and transparency developed in block–supply chains prompt all actors involved in the supply chains to rethink information management, given the reduction in informational asymmetries and, thus, the optimization of transaction costs.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"35 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-06-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141254265","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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