Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.329016
Xiangyun Chang, Jia-zhen Huo, Shiang Chen
Since the waste electrical and electronic equipment (WEEE) is increased rapidly, the disposition of WEEE has caused tremendous attention in China. The government is drafting regulation which will makes Original Equipment Manufacturers formally responsible for taking back their products. Logistics network design becomes vital for cost efficient managing WEEE in coming day. The aim of this paper is to take a detailed look at logistics network design for WEEE. Firstly, From the point of resource's re-use, Integrated logistics network for WEEE is presented taking into account all problems about reuse of entire products, parts of products, and reclaimed materials decomposed from WEEE. Secondly, a mixed integer programming (MIP) model is presented for designing logistics network of WEEE, its objective is to optimize the logistics network infrastructure of WEEE and minimize the total costs. Finally, an illustration is given through a hypothetical example
{"title":"Study on Integrated logistics Network Model and Network Design for Waste Electrical and Electronic Equipment","authors":"Xiangyun Chang, Jia-zhen Huo, Shiang Chen","doi":"10.1109/SOLI.2006.329016","DOIUrl":"https://doi.org/10.1109/SOLI.2006.329016","url":null,"abstract":"Since the waste electrical and electronic equipment (WEEE) is increased rapidly, the disposition of WEEE has caused tremendous attention in China. The government is drafting regulation which will makes Original Equipment Manufacturers formally responsible for taking back their products. Logistics network design becomes vital for cost efficient managing WEEE in coming day. The aim of this paper is to take a detailed look at logistics network design for WEEE. Firstly, From the point of resource's re-use, Integrated logistics network for WEEE is presented taking into account all problems about reuse of entire products, parts of products, and reclaimed materials decomposed from WEEE. Secondly, a mixed integer programming (MIP) model is presented for designing logistics network of WEEE, its objective is to optimize the logistics network infrastructure of WEEE and minimize the total costs. Finally, an illustration is given through a hypothetical example","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127850645","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.329072
Lu Fan, Yinhua Zhou
Based on the beer game experiment, this paper aimed to investigate the impact of demand forecasting, order batching and shortage gaming on the supply chain, which involves retailers, distributors and manufacturers being subject to the bullwhip effect. Relational analysis based on the grey system theory is employed to measure the impacts on causes of the bullwhip effect in the presence of both rigid and flexible production technology. In all cases, lead time account for the largest impact to the bullwhip effect at the retailer and distributor layers. At the manufacturer layer, lead times are also most accountable for the bullwhip effect under rigid production technology, but the weight for actual demand in the current period is the most accountable under flexible production technology. The conclusions of this paper provide valuable guidelines for improving supply chain efficiency
{"title":"Relational Analysis of Causes of Bullwhip Effect in a Multi-layer Model","authors":"Lu Fan, Yinhua Zhou","doi":"10.1109/SOLI.2006.329072","DOIUrl":"https://doi.org/10.1109/SOLI.2006.329072","url":null,"abstract":"Based on the beer game experiment, this paper aimed to investigate the impact of demand forecasting, order batching and shortage gaming on the supply chain, which involves retailers, distributors and manufacturers being subject to the bullwhip effect. Relational analysis based on the grey system theory is employed to measure the impacts on causes of the bullwhip effect in the presence of both rigid and flexible production technology. In all cases, lead time account for the largest impact to the bullwhip effect at the retailer and distributor layers. At the manufacturer layer, lead times are also most accountable for the bullwhip effect under rigid production technology, but the weight for actual demand in the current period is the most accountable under flexible production technology. The conclusions of this paper provide valuable guidelines for improving supply chain efficiency","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129212051","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.328908
R. Qiu, Jin Dong, Hongwei Ding, Wei Wang
Nowadays the world-class enterprises are eagerly embracing the service-led business models by taking advantage of their own unique and years marketing, engineering, and application expertise. They shift gears towards creating superior outcomes to best meet their customers' needs, aimed at creating highly profitable service-oriented businesses. Different from the traditional value chains enabling product-driven transactional type collaborations, a more scientifically rigorous approach is needed for the future value networks delivering strategically collaborative business based on services science for service-oriented practices. A comprehensive study relies on a variety of research on business modeling, design, monitoring, and optimization by accounting for business partnerships, collaboration, and organic integration using the synergistic methodology of business and technology. As a groundbreaking study, this IBM SUR (Shared University Research) project focuses on the exploration of a practical approach to enabling a platform to demonstrate the concept of service-oriented value nets. This paper gives an overview and status report of the sponsored project. The sponsored project ultimately showcases service-oriented value networks established using IBM WebSphere solutions
{"title":"A Practical Approach to Enabling Service-Oriented Value Nets: An IBM SUR Project Overview","authors":"R. Qiu, Jin Dong, Hongwei Ding, Wei Wang","doi":"10.1109/SOLI.2006.328908","DOIUrl":"https://doi.org/10.1109/SOLI.2006.328908","url":null,"abstract":"Nowadays the world-class enterprises are eagerly embracing the service-led business models by taking advantage of their own unique and years marketing, engineering, and application expertise. They shift gears towards creating superior outcomes to best meet their customers' needs, aimed at creating highly profitable service-oriented businesses. Different from the traditional value chains enabling product-driven transactional type collaborations, a more scientifically rigorous approach is needed for the future value networks delivering strategically collaborative business based on services science for service-oriented practices. A comprehensive study relies on a variety of research on business modeling, design, monitoring, and optimization by accounting for business partnerships, collaboration, and organic integration using the synergistic methodology of business and technology. As a groundbreaking study, this IBM SUR (Shared University Research) project focuses on the exploration of a practical approach to enabling a platform to demonstrate the concept of service-oriented value nets. This paper gives an overview and status report of the sponsored project. The sponsored project ultimately showcases service-oriented value networks established using IBM WebSphere solutions","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"52 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126267704","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.328985
Ershi Qi, Gang Xu, Yanfang Huo, Xia Xu
This paper first introduces the problems in most Chinese hospitals, and points out the main reason that the hospitalization process is complicated and some papers which concern hospital problems. Then it discusses the problem based on Industrial Engineering methods according ECRS principle and IE working procedure analysis. Finally a resolution is put forward and an expectation is given
{"title":"Study of Hospital Management Based on Hospitalization Process Improvement","authors":"Ershi Qi, Gang Xu, Yanfang Huo, Xia Xu","doi":"10.1109/SOLI.2006.328985","DOIUrl":"https://doi.org/10.1109/SOLI.2006.328985","url":null,"abstract":"This paper first introduces the problems in most Chinese hospitals, and points out the main reason that the hospitalization process is complicated and some papers which concern hospital problems. Then it discusses the problem based on Industrial Engineering methods according ECRS principle and IE working procedure analysis. Finally a resolution is put forward and an expectation is given","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121313256","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.235545
Robert Yu, Mingxuan Wu, Hui Yu, Guo Q. Xiao
The potential benefit of mobile and wireless information technology for healthcare service delivery, improving patient safety and reducing cost is increasingly recognized and emphasized. To contributing to the knowledge about critical factors determining the success of mobile health (m-health) solutions, this study researched the driving force for the advancement of m-health solutions. The current advancement of m-health was reviewed. The challenges for developing and deploying m-health applications were addressed. The paper concluded in suggesting the most critical factor for the success of m-health. The method used for the study was literature research, market scan and analysis
{"title":"The Challenges for the Adoption of M-Health","authors":"Robert Yu, Mingxuan Wu, Hui Yu, Guo Q. Xiao","doi":"10.1109/SOLI.2006.235545","DOIUrl":"https://doi.org/10.1109/SOLI.2006.235545","url":null,"abstract":"The potential benefit of mobile and wireless information technology for healthcare service delivery, improving patient safety and reducing cost is increasingly recognized and emphasized. To contributing to the knowledge about critical factors determining the success of mobile health (m-health) solutions, this study researched the driving force for the advancement of m-health solutions. The current advancement of m-health was reviewed. The challenges for developing and deploying m-health applications were addressed. The paper concluded in suggesting the most critical factor for the success of m-health. The method used for the study was literature research, market scan and analysis","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"33 9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122205979","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.328879
Zhenyu Liu, Yongjun Yu
This article has explored the concepts of coordination and inter-organizational coordination mechanisms. Based on a case of automobile procurement, the evolutional issue of coordination mechanisms in electronic commerce has been studied. We establish a framework, which describes how IT impacts on inter-organizational transactions coordination mechanisms according to system science. We conclude that inter-organizational coordination in EC environment includes not only the innovation of coordination mechanisms, but also the improvement of inter-organizational relationships. To explain the transactions coordination mechanisms, we integrate both economic and political organization management perspectives. But which theory is more feasible depends on the transactions' nature and inter-organizational relationship's environment, the latter includes trust factor. Our theory can further direct study on the impact of IT on inter-organizational relationships
{"title":"The Coordination Mechanism of Inter-Organizational Transaction in Electronic Commerce Environments","authors":"Zhenyu Liu, Yongjun Yu","doi":"10.1109/SOLI.2006.328879","DOIUrl":"https://doi.org/10.1109/SOLI.2006.328879","url":null,"abstract":"This article has explored the concepts of coordination and inter-organizational coordination mechanisms. Based on a case of automobile procurement, the evolutional issue of coordination mechanisms in electronic commerce has been studied. We establish a framework, which describes how IT impacts on inter-organizational transactions coordination mechanisms according to system science. We conclude that inter-organizational coordination in EC environment includes not only the innovation of coordination mechanisms, but also the improvement of inter-organizational relationships. To explain the transactions coordination mechanisms, we integrate both economic and political organization management perspectives. But which theory is more feasible depends on the transactions' nature and inter-organizational relationship's environment, the latter includes trust factor. Our theory can further direct study on the impact of IT on inter-organizational relationships","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126804016","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.329067
Gengui Zhou, Chao-yang Xu, Z. Cao, Jian Cao
In an era of downsizing and financial cutbacks, the operational efficiency of third party logistics providers dictates their competitiveness and/or survival, in order to help the third party logistics providers in China to enhance their productivity and price leverage in the increasingly competitive third party logistics market, this paper proposes a data envelopment analysis to measure the operational efficiency of 10 large third party logistics providers in the stock market of China. Combined with the multiple variable regression analysis technique, it further analyzes the factors to affect the operational efficiency of those 10 third party logistics providers
{"title":"DEA-Based Measures on the Operational Efficiency of the Third-party Logistics Providers in China","authors":"Gengui Zhou, Chao-yang Xu, Z. Cao, Jian Cao","doi":"10.1109/SOLI.2006.329067","DOIUrl":"https://doi.org/10.1109/SOLI.2006.329067","url":null,"abstract":"In an era of downsizing and financial cutbacks, the operational efficiency of third party logistics providers dictates their competitiveness and/or survival, in order to help the third party logistics providers in China to enhance their productivity and price leverage in the increasingly competitive third party logistics market, this paper proposes a data envelopment analysis to measure the operational efficiency of 10 large third party logistics providers in the stock market of China. Combined with the multiple variable regression analysis technique, it further analyzes the factors to affect the operational efficiency of those 10 third party logistics providers","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121109967","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.329057
Yanbing Ju, Aihua Wang, F. Zhu
This paper presented a discrete event simulation model for one hospital. This model was used to evaluate the current performance of the hospital, to perform bottleneck analysis of the patient process and to verify, base on simulation outputs, expanding alternatives that the hospital authority proposed. Different expanding alternatives were simulated and the simulation outputs obtained were used to provide the basis for selecting the best alternative. The implementation of the expanding alternative could decrease the waiting time of patients, increase patient throughput, and improve the service level of the hospital
{"title":"Analysis of One Hospital using Simulation","authors":"Yanbing Ju, Aihua Wang, F. Zhu","doi":"10.1109/SOLI.2006.329057","DOIUrl":"https://doi.org/10.1109/SOLI.2006.329057","url":null,"abstract":"This paper presented a discrete event simulation model for one hospital. This model was used to evaluate the current performance of the hospital, to perform bottleneck analysis of the patient process and to verify, base on simulation outputs, expanding alternatives that the hospital authority proposed. Different expanding alternatives were simulated and the simulation outputs obtained were used to provide the basis for selecting the best alternative. The implementation of the expanding alternative could decrease the waiting time of patients, increase patient throughput, and improve the service level of the hospital","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116541700","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.329055
Jieyao Zhang, Qiong Zhu
Lower cost region sourcing (LCRS) is becoming one of the important activities of the sourcing manager in many enterprises in the higher cost region, such as America, Japan, etc. When Supply chain managers are facing the lower price products from the LCR, they must consider how to analyze the risks of LCRS to control these risks and take the relate measures. A risk analysis and assessment approach is proposed which applied failure mode effect analysis methodology to layout the potential risks of lower cost region sourcing. The approach of risks identification, risk analysis and risk assessment is discussed to control and mitigate potential risks associated with lower cost region sourcing activities. The proposed approaches can help enterprise to know clearly the risks in LCRS and to determine the corresponding actions and their priority sequence to cope with the risks so as to avoid the damages caused by blindness actions
{"title":"FMEA Based Potential Risk Analysis of Lower Cost Region Sourcing","authors":"Jieyao Zhang, Qiong Zhu","doi":"10.1109/SOLI.2006.329055","DOIUrl":"https://doi.org/10.1109/SOLI.2006.329055","url":null,"abstract":"Lower cost region sourcing (LCRS) is becoming one of the important activities of the sourcing manager in many enterprises in the higher cost region, such as America, Japan, etc. When Supply chain managers are facing the lower price products from the LCR, they must consider how to analyze the risks of LCRS to control these risks and take the relate measures. A risk analysis and assessment approach is proposed which applied failure mode effect analysis methodology to layout the potential risks of lower cost region sourcing. The approach of risks identification, risk analysis and risk assessment is discussed to control and mitigate potential risks associated with lower cost region sourcing activities. The proposed approaches can help enterprise to know clearly the risks in LCRS and to determine the corresponding actions and their priority sequence to cope with the risks so as to avoid the damages caused by blindness actions","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124922669","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.329046
C.C.L. Wang
This research examines the impact of affect (pleasure and arousal) on perceived service quality and satisfaction in different service contexts in which the major consumption motive is either task-fulfillment or pleasure-seeking. Results show that pleasure/arousal has a direct impact on service satisfaction when it is the major consumption motive. Such an effect is mediated by perceived service quality when pleasure/arousal is not the major consumption motive. Finally, pleasure/arousal has no impact on perceived service quality and satisfaction when it is not anticipated
{"title":"Satisfaction and Service Contexts: The Mediation of Consumption Goals","authors":"C.C.L. Wang","doi":"10.1109/SOLI.2006.329046","DOIUrl":"https://doi.org/10.1109/SOLI.2006.329046","url":null,"abstract":"This research examines the impact of affect (pleasure and arousal) on perceived service quality and satisfaction in different service contexts in which the major consumption motive is either task-fulfillment or pleasure-seeking. Results show that pleasure/arousal has a direct impact on service satisfaction when it is the major consumption motive. Such an effect is mediated by perceived service quality when pleasure/arousal is not the major consumption motive. Finally, pleasure/arousal has no impact on perceived service quality and satisfaction when it is not anticipated","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125193895","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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