Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.328963
Yan Wang, Yin-zhang Guo, Jianchao Zeng
To the actuality of huge and complicated in logistics area, multi-agent technology is introduced into logistics in this paper. On the basis of analysis of multi-agent organizing, a hierarchical model of multi-agent-based logistics system is proposed. In this model, logistics system is divided into three layers: cooperation planning layer, scheduling decision layer and resource management layer. The function of each layer is also analyzed. And on this basis a hybrid architecture model of logistics system is given. The system can be more sensitive to the environment changing and as a result of that it can afford high quality service to logistics system and realize production increment
{"title":"A Study of Logistics System Model Based on Multi-Agent","authors":"Yan Wang, Yin-zhang Guo, Jianchao Zeng","doi":"10.1109/SOLI.2006.328963","DOIUrl":"https://doi.org/10.1109/SOLI.2006.328963","url":null,"abstract":"To the actuality of huge and complicated in logistics area, multi-agent technology is introduced into logistics in this paper. On the basis of analysis of multi-agent organizing, a hierarchical model of multi-agent-based logistics system is proposed. In this model, logistics system is divided into three layers: cooperation planning layer, scheduling decision layer and resource management layer. The function of each layer is also analyzed. And on this basis a hybrid architecture model of logistics system is given. The system can be more sensitive to the environment changing and as a result of that it can afford high quality service to logistics system and realize production increment","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115850895","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.328957
Qiu Yang, Jun Ma
The non-linear state space model which contains multiple perturbation parameters under ordinary max-algebra was linearized in the sense of generalized max-algebra. Based on this method, researching to the periodic stable robustness for a class of process perturbation and non-blocking control system, and the analytic expression of eigen-input and period of non-blocking feedback control system without transitional process is proposed
{"title":"On Periodic Stability for a Class of Process Perturbation and Non-Blocking Control System","authors":"Qiu Yang, Jun Ma","doi":"10.1109/SOLI.2006.328957","DOIUrl":"https://doi.org/10.1109/SOLI.2006.328957","url":null,"abstract":"The non-linear state space model which contains multiple perturbation parameters under ordinary max-algebra was linearized in the sense of generalized max-algebra. Based on this method, researching to the periodic stable robustness for a class of process perturbation and non-blocking control system, and the analytic expression of eigen-input and period of non-blocking feedback control system without transitional process is proposed","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"155 4","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132070005","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.236276
M. Cheng, Y. Wu
Based on empirical data of twenty third-party logistic providers in America, this study adopts DEA and cluster analysis to evaluate the key factors in performance assessment. It was found that returns of scale of DMUs' status influenced efficiency ranking. The A&P model is shown useful in distinguishing efficient DMUs, while for inefficient DMUs the cross efficiency model is excellent. Empirical analysis in classification shows consistent results for factors directly correlated with logistics in both DEA and cluster analysis. While past research emphasized the importance of financial performance, this paper argues that it should take another perspective in performance assessment. This study indicates that important factors generally used in financial studies do not exhibit significant influence as expected, demonstrating a critical approach is to achieve operations efficiency rather than financial efficiency. Finally, this paper makes some recommendations to improve the operations' efficiency for logistics firms
{"title":"Key Determinants of Performance Assessment for U.S. TPL: DEA and Cluster Analysis","authors":"M. Cheng, Y. Wu","doi":"10.1109/SOLI.2006.236276","DOIUrl":"https://doi.org/10.1109/SOLI.2006.236276","url":null,"abstract":"Based on empirical data of twenty third-party logistic providers in America, this study adopts DEA and cluster analysis to evaluate the key factors in performance assessment. It was found that returns of scale of DMUs' status influenced efficiency ranking. The A&P model is shown useful in distinguishing efficient DMUs, while for inefficient DMUs the cross efficiency model is excellent. Empirical analysis in classification shows consistent results for factors directly correlated with logistics in both DEA and cluster analysis. While past research emphasized the importance of financial performance, this paper argues that it should take another perspective in performance assessment. This study indicates that important factors generally used in financial studies do not exhibit significant influence as expected, demonstrating a critical approach is to achieve operations efficiency rather than financial efficiency. Finally, this paper makes some recommendations to improve the operations' efficiency for logistics firms","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133608005","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.329010
Zhao Yang, Liu Yan-ping, Tan Jie
Evaluation of the customer perceived service quality in a quantifying is the most important part of the service management literature. Over the past decade, SERVQUAL instrument has emerged as perhaps the most popular standardized questionnaire to measure service quality. This paper starts with elaborating the great significance to carry out this instrument in Chinese educational institutions. Based on the brief introduction and related review of SERVQUAL instrument, criteria of it are re-designed in order to be suitable to evaluate the service quality of Chinese higher education. Moreover, the data obtained from the utilization of it are analyzed and then applied in a more effective, comprehensive way. As a result, a new quantifying is provided
{"title":"The Research of SERVQUAL Instrument Applying in Chinese Higher Education","authors":"Zhao Yang, Liu Yan-ping, Tan Jie","doi":"10.1109/SOLI.2006.329010","DOIUrl":"https://doi.org/10.1109/SOLI.2006.329010","url":null,"abstract":"Evaluation of the customer perceived service quality in a quantifying is the most important part of the service management literature. Over the past decade, SERVQUAL instrument has emerged as perhaps the most popular standardized questionnaire to measure service quality. This paper starts with elaborating the great significance to carry out this instrument in Chinese educational institutions. Based on the brief introduction and related review of SERVQUAL instrument, criteria of it are re-designed in order to be suitable to evaluate the service quality of Chinese higher education. Moreover, the data obtained from the utilization of it are analyzed and then applied in a more effective, comprehensive way. As a result, a new quantifying is provided","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117254367","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.328919
C. Tian, Yan Zheng, Z. Jiang, Rongzeng Cao, Wei Sun, Wei Ding
Software as service (SaS) is an emerging business model for software sales and distribution. How pricing mechanism changed under such new business model is analyzed in this paper with principle-agent model. The analysis shows that cost structure and externality are two key differences between product and service pricing. Due to low marginal cost of SaS, consumers' affordability became a key determinant in SaS pricing. There may be free even pay-for-consuming service if externality is large enough. Consumer heterogeneity is also a key factor in software pricing. But numeric experiments show that the impact is heavily dependent on consumer type distribution
{"title":"Software as Service Pricing: a Game Theory Perspective","authors":"C. Tian, Yan Zheng, Z. Jiang, Rongzeng Cao, Wei Sun, Wei Ding","doi":"10.1109/SOLI.2006.328919","DOIUrl":"https://doi.org/10.1109/SOLI.2006.328919","url":null,"abstract":"Software as service (SaS) is an emerging business model for software sales and distribution. How pricing mechanism changed under such new business model is analyzed in this paper with principle-agent model. The analysis shows that cost structure and externality are two key differences between product and service pricing. Due to low marginal cost of SaS, consumers' affordability became a key determinant in SaS pricing. There may be free even pay-for-consuming service if externality is large enough. Consumer heterogeneity is also a key factor in software pricing. But numeric experiments show that the impact is heavily dependent on consumer type distribution","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115275465","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.328890
Jia Qi, Zhibin Jiang, Guotong Zhang, R. Miao, Q. Su
Surgical healthcare service involves various interrelated activities performed from the beginning of surgical application to the completion of all producers after operation. A surgical process is finished jointly by at least three departments. It is necessary to provide an appropriate method to automate and manage this process. Hopefully, workflow technology can enhance the collaboration and cooperation by automatically routing the surgical process. This paper presents a surgical process model. Based on the optimized surgical process a prototype surgical management information system driven by workflow (SMISDW) is developed
{"title":"A Surgical Management Information System Driven by Workflow","authors":"Jia Qi, Zhibin Jiang, Guotong Zhang, R. Miao, Q. Su","doi":"10.1109/SOLI.2006.328890","DOIUrl":"https://doi.org/10.1109/SOLI.2006.328890","url":null,"abstract":"Surgical healthcare service involves various interrelated activities performed from the beginning of surgical application to the completion of all producers after operation. A surgical process is finished jointly by at least three departments. It is necessary to provide an appropriate method to automate and manage this process. Hopefully, workflow technology can enhance the collaboration and cooperation by automatically routing the surgical process. This paper presents a surgical process model. Based on the optimized surgical process a prototype surgical management information system driven by workflow (SMISDW) is developed","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"120 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114630669","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.329085
D. Na, Dong-Won Kim, Wooseung Jang, F. F. Chen
This paper addresses the batch scheduling problem of unrelated parallel machines attempting to minimize the total weighted tardiness. Identical or similar jobs are typically processed in batches to decrease setup and/or processing times. Local dispatching rules such as the earliest weighted due date, the shortest weighted processing time, and the earliest weighted due date with a process utilization spread are tailored to the batch scheduling requirements. Based on the features of batch scheduling, a two-level batch scheduling framework is suggested. Existing heuristics, which show excellent performance in terms of total weighted tardiness for the single machine scheduling, such as the modified earliest due date rule and the modified cost over time rule, are extended for the problem. The simulated annealing algorithm as a meta-heuristic is also presented to obtain near optimal solutions. The proposed heuristics are compared through computational experiments with data from the dicing process of a compound semiconductor manufacturing facility
{"title":"Scheduling unrelated parallel machines to minimize total weighted tardiness","authors":"D. Na, Dong-Won Kim, Wooseung Jang, F. F. Chen","doi":"10.1109/SOLI.2006.329085","DOIUrl":"https://doi.org/10.1109/SOLI.2006.329085","url":null,"abstract":"This paper addresses the batch scheduling problem of unrelated parallel machines attempting to minimize the total weighted tardiness. Identical or similar jobs are typically processed in batches to decrease setup and/or processing times. Local dispatching rules such as the earliest weighted due date, the shortest weighted processing time, and the earliest weighted due date with a process utilization spread are tailored to the batch scheduling requirements. Based on the features of batch scheduling, a two-level batch scheduling framework is suggested. Existing heuristics, which show excellent performance in terms of total weighted tardiness for the single machine scheduling, such as the modified earliest due date rule and the modified cost over time rule, are extended for the problem. The simulated annealing algorithm as a meta-heuristic is also presented to obtain near optimal solutions. The proposed heuristics are compared through computational experiments with data from the dicing process of a compound semiconductor manufacturing facility","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121149813","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.328958
Y. Pang, G. Lodewijks
Continuous transport systems such as belt conveyor systems are playing an important role nowadays in industrial fields of logistics, transportation, storage, etc. Condition monitoring has been an established tool and widely applied to transportation management systems. However intelligent monitoring of belt conveyor systems is still in an early stage. This paper introduces an embedded conductive detection (ECD) technology that uses a magnet matrix embedded into the conveyor belt carcass and outside sensors to detect and monitor most of the conveyor belt parameters simultaneously. As a novel nondestructive test (NDT) technology, it overcomes drawbacks of traditional conveyor belt monitoring technologies and it has characteristics of absolutely maintenance free, long lifetime, non-contact monitoring and passive measurement. In this paper, applications of the main principle of the ECD technology have also been extended to the field of automatic guided vehicles (AGVs)
{"title":"A Novel Embedded Conductive Detection System for Intelligent Conveyor Belt Monitoring","authors":"Y. Pang, G. Lodewijks","doi":"10.1109/SOLI.2006.328958","DOIUrl":"https://doi.org/10.1109/SOLI.2006.328958","url":null,"abstract":"Continuous transport systems such as belt conveyor systems are playing an important role nowadays in industrial fields of logistics, transportation, storage, etc. Condition monitoring has been an established tool and widely applied to transportation management systems. However intelligent monitoring of belt conveyor systems is still in an early stage. This paper introduces an embedded conductive detection (ECD) technology that uses a magnet matrix embedded into the conveyor belt carcass and outside sensors to detect and monitor most of the conveyor belt parameters simultaneously. As a novel nondestructive test (NDT) technology, it overcomes drawbacks of traditional conveyor belt monitoring technologies and it has characteristics of absolutely maintenance free, long lifetime, non-contact monitoring and passive measurement. In this paper, applications of the main principle of the ECD technology have also been extended to the field of automatic guided vehicles (AGVs)","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130478388","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.329020
Tao Wen, P. Huang
Consider two independent supply chains, each consists of a manufacturer and a retailer. The distribution of demand in one supply chain is determined and known by both manufacturers. The distribution of demand in the other supply chain changes with time. We consider 3 different scenarios. In the first scenario, the two manufacturers do not cooperate. They assemble their products exclusively. In the second scenario, the two manufacturers cooperate partly, which means that they must make capacity decisions independently. But they can share their excess capacities. In the last scenario, the two manufacturers cooperate completely. They can exchange their information before installing their capacities and share their excess capacities after demands are observed. We specify the optimal capacities for both manufacturers and analyze factors affecting them in those scenarios mentioned above
{"title":"An Analysis of Optimal Capacity under Three Different Scenarios","authors":"Tao Wen, P. Huang","doi":"10.1109/SOLI.2006.329020","DOIUrl":"https://doi.org/10.1109/SOLI.2006.329020","url":null,"abstract":"Consider two independent supply chains, each consists of a manufacturer and a retailer. The distribution of demand in one supply chain is determined and known by both manufacturers. The distribution of demand in the other supply chain changes with time. We consider 3 different scenarios. In the first scenario, the two manufacturers do not cooperate. They assemble their products exclusively. In the second scenario, the two manufacturers cooperate partly, which means that they must make capacity decisions independently. But they can share their excess capacities. In the last scenario, the two manufacturers cooperate completely. They can exchange their information before installing their capacities and share their excess capacities after demands are observed. We specify the optimal capacities for both manufacturers and analyze factors affecting them in those scenarios mentioned above","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126846872","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.329040
Shiyan Chang, Qizong Wu
Supply chain coordination with contract has played an important role in achieving optimal performance. Unlike traditional push contract, pull contract allows a retailer to stock nothing through pulling inventory risk to supplier who in turn takes in charge of inventory. The paper developed an analysis of pull contract model, and explored some characteristics of optimal quantity and supply chain performance. It was found that the pull contract subsidized by buy back contract can coordinate supply chain, and the buy back price can serve as the key parameter to achieve the cooperative coordination
{"title":"Supplier as a Newsvendor: An Analysis of Pull Contract","authors":"Shiyan Chang, Qizong Wu","doi":"10.1109/SOLI.2006.329040","DOIUrl":"https://doi.org/10.1109/SOLI.2006.329040","url":null,"abstract":"Supply chain coordination with contract has played an important role in achieving optimal performance. Unlike traditional push contract, pull contract allows a retailer to stock nothing through pulling inventory risk to supplier who in turn takes in charge of inventory. The paper developed an analysis of pull contract model, and explored some characteristics of optimal quantity and supply chain performance. It was found that the pull contract subsidized by buy back contract can coordinate supply chain, and the buy back price can serve as the key parameter to achieve the cooperative coordination","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"93 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127072160","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：