Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.329019
Cheng-Liang Yang, Yu-Kun Chen
A real case of route arrangement problem caused by the needs of delivering goods directly to home is discussed in this paper. Normally the route is arranged by a driver according to his experience. However, this arrangement may not be appropriate. For preciseness, an accurate distance matrix is established by performing geographical information software, PowerMap. The problem is solved by adopting a Genetic Algorithm (GA), which is carried out by using commercial software, Evolver. The result shows that the best route given by GA will be better than the driver's experience, and will save about 9% of original distance every day
{"title":"Using Genetic Algorithm for Better Route Arrangement a Case of Taiwan Pelican Express Company","authors":"Cheng-Liang Yang, Yu-Kun Chen","doi":"10.1109/SOLI.2006.329019","DOIUrl":"https://doi.org/10.1109/SOLI.2006.329019","url":null,"abstract":"A real case of route arrangement problem caused by the needs of delivering goods directly to home is discussed in this paper. Normally the route is arranged by a driver according to his experience. However, this arrangement may not be appropriate. For preciseness, an accurate distance matrix is established by performing geographical information software, PowerMap. The problem is solved by adopting a Genetic Algorithm (GA), which is carried out by using commercial software, Evolver. The result shows that the best route given by GA will be better than the driver's experience, and will save about 9% of original distance every day","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"396 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127595078","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.329076
Y. Zhong, Qingdong Yu, Peng Wu, Guohong Wang
All the countries in the world have done enormous work on lawmaking, technical problems of recycling engineering, managerial problems of recycling and the building of recycling plants, which has played an active role in regulating and promoting the recycling of waste electrical and electronic equipment. However, our country is still studying such system in the phase of a trial run, without considering recycling and processing as an entire system. Although the processing plants have been introduced, a recycling system is urgently needed to be set up. This thesis has put forward three applicable basic models in dealing with the recycling waste electrical and electronic equipment in the base of extended producer responsibility
{"title":"A Research into the Recycling System of Waste Electrical and Electronic Equipment in China","authors":"Y. Zhong, Qingdong Yu, Peng Wu, Guohong Wang","doi":"10.1109/SOLI.2006.329076","DOIUrl":"https://doi.org/10.1109/SOLI.2006.329076","url":null,"abstract":"All the countries in the world have done enormous work on lawmaking, technical problems of recycling engineering, managerial problems of recycling and the building of recycling plants, which has played an active role in regulating and promoting the recycling of waste electrical and electronic equipment. However, our country is still studying such system in the phase of a trial run, without considering recycling and processing as an entire system. Although the processing plants have been introduced, a recycling system is urgently needed to be set up. This thesis has put forward three applicable basic models in dealing with the recycling waste electrical and electronic equipment in the base of extended producer responsibility","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127681403","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.329073
C. Xiangdong, J. Zhicai
The impacts of the extra- and intra-institution elements on transaction costs of logistics firms are analyzed by the firm theories in neo-institutional economics. And the methods of economizing the costs in order to increase benefits of logistics firms are discussed in this paper. After the firm theories in neo-institutional economics are summarized, the economic reasons for the existence of logistics firms are explained by transaction costs theory. The analyzing model is put forward for discussing the factors influencing logistics enterprises. The allocation of the departments in the logistics firms is specified from following aspects: transaction costs, the regulation, the production factor market, and credit institutions. The effects of taxation system, information technology with its related policies, investing and financial institutions on transaction costs of logistics firms are analyzed in the paper. Some propositions are presented for authorities and logistics firms. Applying the theories to analyzing the logistics firms is very effective for management improvement and benefits increase
{"title":"Analyzing Institutions related to the Logistics Enterprises","authors":"C. Xiangdong, J. Zhicai","doi":"10.1109/SOLI.2006.329073","DOIUrl":"https://doi.org/10.1109/SOLI.2006.329073","url":null,"abstract":"The impacts of the extra- and intra-institution elements on transaction costs of logistics firms are analyzed by the firm theories in neo-institutional economics. And the methods of economizing the costs in order to increase benefits of logistics firms are discussed in this paper. After the firm theories in neo-institutional economics are summarized, the economic reasons for the existence of logistics firms are explained by transaction costs theory. The analyzing model is put forward for discussing the factors influencing logistics enterprises. The allocation of the departments in the logistics firms is specified from following aspects: transaction costs, the regulation, the production factor market, and credit institutions. The effects of taxation system, information technology with its related policies, investing and financial institutions on transaction costs of logistics firms are analyzed in the paper. Some propositions are presented for authorities and logistics firms. Applying the theories to analyzing the logistics firms is very effective for management improvement and benefits increase","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"255 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122501703","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.328950
Zhuanghui, Gaosong
The existing literatures on brand equity are from the consumer perspective. This paper describes a more complete research framework of brand equity that is built based on not only the consumer but also the ability. This paper proposes a concept that brand equity is a function of the levels of consumer-based brand equity and ability-based brand equity. Ability-based brand equity is the comprehensive effects of four factors including innovation ability, learning ability, controlling ability and brand culture cultivating ability that determine the evolution direction of consumer-based brand equity. This paper also put forward a CBBE-ABBE matrix for analyzing the growth mechanics of brand equity as well as the developing path of a brand
{"title":"Brand Equity Management Based on Ability","authors":"Zhuanghui, Gaosong","doi":"10.1109/SOLI.2006.328950","DOIUrl":"https://doi.org/10.1109/SOLI.2006.328950","url":null,"abstract":"The existing literatures on brand equity are from the consumer perspective. This paper describes a more complete research framework of brand equity that is built based on not only the consumer but also the ability. This paper proposes a concept that brand equity is a function of the levels of consumer-based brand equity and ability-based brand equity. Ability-based brand equity is the comprehensive effects of four factors including innovation ability, learning ability, controlling ability and brand culture cultivating ability that determine the evolution direction of consumer-based brand equity. This paper also put forward a CBBE-ABBE matrix for analyzing the growth mechanics of brand equity as well as the developing path of a brand","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126563179","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.329045
Yixue Li, Yu Xu, G. Feng, G. He
Determining appropriate loan-to-value ratios of commodity collateral can make banks mitigate credit risk of inventory financing effectively. Based on reduced-form approaches, this paper establishes a basic model on the determination of loan-to-value ratios. In this model, some factors, such as exogenous default probability, price volatility of commodity collateral, marking to market frequency and maturity time of loan, are considered synthetically, so the banks may determine the appropriate loan-to-value ratio of specific inventory financing operation to keep the level of taken risk consistent. Moreover, with the extensions for realistic implementation, this paper introduces time to capture, liquidity risk and non-zero trigger level into the basic model
{"title":"Research on Loan-to-value Ratios of Inventory Financing","authors":"Yixue Li, Yu Xu, G. Feng, G. He","doi":"10.1109/SOLI.2006.329045","DOIUrl":"https://doi.org/10.1109/SOLI.2006.329045","url":null,"abstract":"Determining appropriate loan-to-value ratios of commodity collateral can make banks mitigate credit risk of inventory financing effectively. Based on reduced-form approaches, this paper establishes a basic model on the determination of loan-to-value ratios. In this model, some factors, such as exogenous default probability, price volatility of commodity collateral, marking to market frequency and maturity time of loan, are considered synthetically, so the banks may determine the appropriate loan-to-value ratio of specific inventory financing operation to keep the level of taken risk consistent. Moreover, with the extensions for realistic implementation, this paper introduces time to capture, liquidity risk and non-zero trigger level into the basic model","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131330249","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.329084
F. Tsung, Yanting Li, Ming Jin
Manufacturing and service processes today usually involve several process stages and operations. With an emphasis on achieving satisfactory product and service quality, using statistical methods for multistage process surveillance and fault diagnosis has become a necessity. Statistical process control methods have been widely recognized as effective approaches for process monitoring and diagnosis. However, most conventional SPC methods focus on single stage monitoring without considering the multistage scenario. In this paper we attempt to offer comprehensive references and a bibliography of statistical control methods for multistage manufacturing and service operations; evaluations with respect to existing methods are also given along with suggestions for future research topics
{"title":"Statistical Process Control for Multistage Manufacturing and Service Operations: A Review","authors":"F. Tsung, Yanting Li, Ming Jin","doi":"10.1109/SOLI.2006.329084","DOIUrl":"https://doi.org/10.1109/SOLI.2006.329084","url":null,"abstract":"Manufacturing and service processes today usually involve several process stages and operations. With an emphasis on achieving satisfactory product and service quality, using statistical methods for multistage process surveillance and fault diagnosis has become a necessity. Statistical process control methods have been widely recognized as effective approaches for process monitoring and diagnosis. However, most conventional SPC methods focus on single stage monitoring without considering the multistage scenario. In this paper we attempt to offer comprehensive references and a bibliography of statistical control methods for multistage manufacturing and service operations; evaluations with respect to existing methods are also given along with suggestions for future research topics","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127665501","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.329029
W. Guo, X. Hu, Jia Liu
This paper described an intelligent route guidance system that implements rule-based reasoning according to integrated information in onboard devices. A knowledge base of rules is built, and a control method is designed to overcome deficiencies of embedded systems, such as small available storage and limited computing speed. A prototype system is developed and the experimental evaluation shows that it makes reasoning effective in onboard devices. This work improves the intelligence level of route guidance in vehicle location and navigation systems
{"title":"Rule-based Reasoning in Onboard Devices: An Intelligent Route Guidance System","authors":"W. Guo, X. Hu, Jia Liu","doi":"10.1109/SOLI.2006.329029","DOIUrl":"https://doi.org/10.1109/SOLI.2006.329029","url":null,"abstract":"This paper described an intelligent route guidance system that implements rule-based reasoning according to integrated information in onboard devices. A knowledge base of rules is built, and a control method is designed to overcome deficiencies of embedded systems, such as small available storage and limited computing speed. A prototype system is developed and the experimental evaluation shows that it makes reasoning effective in onboard devices. This work improves the intelligence level of route guidance in vehicle location and navigation systems","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"232 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121299465","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.328991
Changli Feng, Lili Xie
The issue of returns is something unavoidable and headachy for online companies. However, the effective and efficient operation of returns logistics will probably be a competitive advantage for these companies. The paper firstly gives a brief literature review, and then analyzes the returns logistics system in e-business environment. According to the level of control exercised upon the returns logistics business and the degree of third-party providers' involvement, several operating modes of returns logistics system are presented and compared in terms of customer service, cost, technology, etc. Finally, some implementing strategies of returns logistics are discussed, with the hope of providing some valuable approaches of returns logistics operation for online merchants
{"title":"A Study on Returns Logistics Operating Mode in E-business Environment","authors":"Changli Feng, Lili Xie","doi":"10.1109/SOLI.2006.328991","DOIUrl":"https://doi.org/10.1109/SOLI.2006.328991","url":null,"abstract":"The issue of returns is something unavoidable and headachy for online companies. However, the effective and efficient operation of returns logistics will probably be a competitive advantage for these companies. The paper firstly gives a brief literature review, and then analyzes the returns logistics system in e-business environment. According to the level of control exercised upon the returns logistics business and the degree of third-party providers' involvement, several operating modes of returns logistics system are presented and compared in terms of customer service, cost, technology, etc. Finally, some implementing strategies of returns logistics are discussed, with the hope of providing some valuable approaches of returns logistics operation for online merchants","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121344851","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.329008
F. Cheng-min, H. Yu-kai
Convenience stores in Taiwan have had remarkable successes with retailing delivery services by integrating e-commerce and logistics systems to form a new retail delivery model: "online shopping with pick-ups at convenience stores." Though ingenious, intensified competition and increasingly complex customer behavior, it has become increasingly difficult for marketing practitioners to maintain customer loyalty. To help solve this problem, this study explores the relationships between the service quality and switching cost on choice behavior using a catastrophe model. It also applies GEMCAT II to actual market data to demonstrate the model's use in choice behavior. The present analysis shows that, service quality and switching cost are the two major factors that influence choice behavior, and that a catastrophe phenomenon can occur with a high switching cost
{"title":"Why Customers Stay: An Analysis of Service Quality and Switching Cost on Choice Behavior using a Catastrophe Model","authors":"F. Cheng-min, H. Yu-kai","doi":"10.1109/SOLI.2006.329008","DOIUrl":"https://doi.org/10.1109/SOLI.2006.329008","url":null,"abstract":"Convenience stores in Taiwan have had remarkable successes with retailing delivery services by integrating e-commerce and logistics systems to form a new retail delivery model: \"online shopping with pick-ups at convenience stores.\" Though ingenious, intensified competition and increasingly complex customer behavior, it has become increasingly difficult for marketing practitioners to maintain customer loyalty. To help solve this problem, this study explores the relationships between the service quality and switching cost on choice behavior using a catastrophe model. It also applies GEMCAT II to actual market data to demonstrate the model's use in choice behavior. The present analysis shows that, service quality and switching cost are the two major factors that influence choice behavior, and that a catastrophe phenomenon can occur with a high switching cost","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"193 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117088340","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2006-06-21DOI: 10.1109/SOLI.2006.328903
Cheng Da-zhong
Producer services, which are used as intermediate inputs for the production of other goods or services, have important economic functions and implications. However, it is difficult to identify producer services from the already existing service sector classification. So, in order to overcome the analytical obstacles, and according to the intrinsic sense of producer services, but not from the perspective of specific service sectors, this paper employs the input-output method to conduct an empirical study of the growth and structural changes of China's producer services as well as their influences on China's economy and industries. Some conclusions and policy implications are drawn
{"title":"China's Producer Services: Growth, Structural Changes, and Effects","authors":"Cheng Da-zhong","doi":"10.1109/SOLI.2006.328903","DOIUrl":"https://doi.org/10.1109/SOLI.2006.328903","url":null,"abstract":"Producer services, which are used as intermediate inputs for the production of other goods or services, have important economic functions and implications. However, it is difficult to identify producer services from the already existing service sector classification. So, in order to overcome the analytical obstacles, and according to the intrinsic sense of producer services, but not from the perspective of specific service sectors, this paper employs the input-output method to conduct an empirical study of the growth and structural changes of China's producer services as well as their influences on China's economy and industries. Some conclusions and policy implications are drawn","PeriodicalId":325318,"journal":{"name":"2006 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117115664","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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