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The impact of work-family conflict on work stress and job satisfaction among Macau table game dealers 工作家庭冲突对澳门赌桌商工作压力及工作满意度的影响
Pub Date : 2019-01-02 DOI: 10.1080/15980634.2019.1592298
Sio-leng Chau
ABSTRACT The present study highlights the significance of work-family conflict as one of the most important factors affecting work stress and job satisfaction. This paper also examines its impact in a mediating role between work stress and job satisfaction. The respondents for this study consisted of 542 table game dealers working in six enterprises in Macau. The results show that gender, education and working experience have no significant difference on work stress and work-family conflict in the personal data analysis. But being under 35 years old, single, or married with no child means dealers have significant work stress and work-family conflicts. Nevertheless, female table game dealers have more job satisfaction than male table game dealers. The findings revealed that dealers’ work-family conflicts partially mediated the relationship between work stress and job satisfaction. The implications of these results are discussed, and recommendations are made regarding future research in this area. Abbreviations: WS: work stress; WFC: work-family conflict; JS: job satisfaction
摘要本研究强调工作家庭冲突是影响工作压力和工作满意度的重要因素之一。本文还考察了其在工作压力与工作满意度之间的中介作用。本研究的受访者包括在澳门六家企业工作的542位桌游庄家。结果表明,在个人数据分析中,性别、学历和工作经历对工作压力和工作家庭冲突没有显著影响。但年龄在35岁以下、单身或已婚且没有孩子的经销商面临着巨大的工作压力和工作与家庭的冲突。然而,女性桌游经销商的工作满意度高于男性桌游经销商。研究发现,经销商的工作家庭冲突在工作压力与工作满意度之间起到部分中介作用。讨论了这些结果的意义,并对该领域的未来研究提出了建议。缩写:WS:工作压力;WFC:工作-家庭冲突;工作满意度
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引用次数: 17
The current situation and development trend of China’s tourism e-commerce 中国旅游电子商务的现状及发展趋势
Pub Date : 2018-10-02 DOI: 10.1080/15980634.2018.1551316
Y. Liu, Jing Wang, Xiaochen Shao, Jiahui Li
ABSTRACT The use of Internet technology has become a new way of providing tourism services. It is also a new direction for the development of tourism in China. With the constant improvement of technology, management, brand and other elements, the development of China’s tourism e-commerce has gradually accelerated. Based on the analysis of the status quo of China’s tourism e-commerce, this paper concludes that the current scale of China’s tourism e-commerce transactions continues to expand, the rapid development of the site presents a pluralism, and mobile terminals have become the main form of advantages. At the same time, summarizing the problems existing in current tourism e-commerce is mainly manifested in: low security of tourism e-commerce; lack of personalized services for tourism e-commerce and lack of public understanding of tourism e-commerce. Finally, the future development trend of China’s tourism e-commerce is proposed, that is, e-commerce companies will develop in the direction of two polarizations. The cooperation mode of small and medium-sized tourism e-commerce companies will better guide consumers to create tourism products.
利用互联网技术已经成为提供旅游服务的一种新方式。这也是中国旅游业发展的新方向。随着技术、管理、品牌等要素的不断完善,中国旅游电子商务的发展也逐渐加快。本文在分析中国旅游电子商务现状的基础上得出结论,当前中国旅游电子商务交易规模不断扩大,网站呈现多元化的快速发展,移动端已成为优势的主要形式。同时,总结当前旅游电子商务存在的问题主要表现在:旅游电子商务安全性低;旅游电子商务缺乏个性化服务,公众对旅游电子商务的认识不足。最后,提出了中国旅游电子商务未来的发展趋势,即电子商务企业将向两极化方向发展。中小旅游电商的合作模式将更好地引导消费者创造旅游产品。
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引用次数: 10
Family perception and their buying behavior for home-delivered food 家庭对外卖食品的认知与购买行为
Pub Date : 2018-10-02 DOI: 10.1080/15980634.2018.1551308
Mary Delia G. Tomacruz, Nancy T. Flor
ABSTRACT Food delivery in the Philippines is considered a major alternative to dining out and preparing meals at home for families who want a respite from home-cooked meals and cannot endure the inconveniences of dining out. Family food buying habits for home-delivered food was studied in terms of their frequency, usual place and reasons for purchase; and subsequently statistically tested to determine the relationship of the buying habits and the predominant age, predominant sex, and household size of respondent-families. Results revealed a significant difference between the frequency of purchase among households with respect to the predominant sexand the household size but not with the reasons for purchasewith respect to the predominant sex of the household members. Home-delivered food was mostly purchased once a month and usually from fast food establishments mainly as a reprieve from home-cooked meals. Home-delivery food establishments can improve their competitive advantage through better marketing efforts, more promotions and better delivery services.
在菲律宾,外卖被认为是外出就餐和在家做饭的主要替代选择,对于那些想要从家常菜中解脱出来,又不能忍受外出就餐的不便的家庭来说。研究家庭食品购买习惯,包括上门送餐的频率、通常地点和购买原因;随后进行统计测试,以确定购买习惯与受访者家庭的主要年龄、主要性别和家庭规模之间的关系。结果显示,家庭成员的购买频率与家庭成员的主要性别和家庭规模之间存在显著差异,但与家庭成员的主要性别购买原因之间没有显著差异。送货上门的食物大多是每月购买一次,通常是从快餐店购买,主要是为了缓解在家做饭的痛苦。送货上门的餐饮企业可以通过更好的营销、更多的促销和更好的送货服务来提高竞争优势。
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引用次数: 8
Film – induced tourism in Thailand: an influence of international tourists’ intention to visit film shooting location 泰国电影观光:国际游客造访电影拍摄地意向的影响
Pub Date : 2018-10-02 DOI: 10.1080/15980634.2018.1551317
Suphaporn Rattanaphinanchai, Bongkosh Rittichainuwat
ABSTRACT This study aimed to 1) describe the motivation of travelers to visit Thailand as a film shooting destination by applying the concept of tourists’ motivation on repeat visits to Thailand proposed by Rittichainuwat, Qu, and Mongkhonvanit (2008), 2) identify the travel motivations of tourists in visiting film shooting location in Thailand, and 3) assess whether film can motivate people to become a specific film tourists. This study used ‘The Beach’, and ‘Lost in Thailand’ movie which was film in Thailand as a case study. The instrument used in the present study is a self-administered questionnaire. A survey with 800 questionnaires was collected in June – December, 2015 and February – April, 2016. Descriptive statistics, Independent Sample Mean T-tests, Analysis of Variances, and the structural equation modeling was employed to analyze the data.
本研究旨在1)运用Rittichainuwat、Qu和Mongkhonvanit(2008)提出的游客重复访问泰国的动机概念,描述游客访问泰国作为电影拍摄目的地的动机;2)确定游客访问泰国电影拍摄地的旅游动机;3)评估电影是否可以激励人们成为特定的电影游客。本研究以泰国电影《海滩》和《泰囧》为案例研究。本研究使用的工具是一份自我管理的问卷。于2015年6月- 12月和2016年2月- 4月共收集问卷800份。采用描述性统计、独立样本均值t检验、方差分析和结构方程模型对数据进行分析。
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引用次数: 11
Sustainability in the hotel industry - how government policies are changing the ‘culture of food waste’ in the Republic of Korea and creating opportunities for hotels 酒店业的可持续发展——政府政策如何改变韩国的“食物浪费文化”,并为酒店创造机会
Pub Date : 2018-10-02 DOI: 10.1080/15980634.2018.1551310
Minjoo Leutwiler-Lee
ABSTRACT The environmental externalities of food waste are an important issue in the Republic of Korea, which the government tries to address through various change mechanisms such as financial incentivisation and regulatory compliance programs, and also by influencing the socio-culture of food consumption practices which is a root cause of food waste behaviours. This research identifies the determinants of the limitations to the effectiveness of the food waste reduction measures of hotels, and explains through which channels of influence these determinants are affected by socio-cultural factors. These measures are differentiated by identifying the various pressures for change and incentives that hotels have to implement them. Pressures for change are the result of government interventions and market pressures. By triggering a change in the ‘culture of food waste’, the government policies could have consequences on the nature of the competition in the Korean hotel sector and create strategic opportunities for hotels.
食物浪费的环境外部性是韩国的一个重要问题,政府试图通过各种变革机制(如财政激励和监管合规计划)来解决这一问题,同时也通过影响食物消费行为的社会文化来解决这一问题,这是食物浪费行为的根本原因。本研究确定了限制酒店减少食物浪费措施有效性的决定因素,并解释了这些决定因素通过哪些渠道受到社会文化因素的影响。这些措施是通过确定酒店必须实施的变革压力和激励措施来区分的。变革的压力是政府干预和市场压力的结果。通过引发“食物浪费文化”的变化,政府的政策可能会对韩国酒店业的竞争性质产生影响,并为酒店创造战略机会。
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引用次数: 0
Social media technologies in the tourism industry: an analysis with special reference to their role in sustainable tourism development 旅游业中的社交媒体技术:对其在旅游业可持续发展中的作用的分析
Pub Date : 2018-10-02 DOI: 10.1080/15980634.2018.1551312
S. Sarkar, Babu George
ABSTRACT This paper attempts to examine the evolving dynamic of social media driven sustainable development in the tourism industry and how the modern tourism businesses could grow into what might be called sustainable corporate citizenship behaviour. The full potential of social media technologies is rarely recognized as tourism firms continue to employ social media as just yet another promotional tool. One of the greatest opportunities offered by the social media platforms is that sustainable development no longer needs to be an isolated business objective but could rather become a goal shared equitably among the various groups of stakeholders interested in the future of tourism. The paper discusses tourists’ use of social media and highlights certain common social media applications in promoting ecotourism.
摘要本文试图研究社交媒体推动旅游业可持续发展的演变动态,以及现代旅游企业如何成长为所谓的可持续企业公民行为。社交媒体技术的全部潜力很少被认识到,因为旅游公司继续使用社交媒体作为另一种促销工具。社交媒体平台提供的最大机会之一是,可持续发展不再需要是一个孤立的商业目标,而是可以成为对旅游业未来感兴趣的各种利益相关者群体公平共享的目标。本文讨论了游客对社交媒体的使用,并重点介绍了一些常见的社交媒体在促进生态旅游中的应用。
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引用次数: 23
Evaluating the effect of China’s one-child on shopping behaviour of VFR tourists in tourism destinations 评价中国独生子女对VFR游客在旅游目的地购物行为的影响
Pub Date : 2018-10-02 DOI: 10.1080/15980634.2018.1551311
Maria Younghee Lee, M. Hitchcock, I. Lai
ABSTRACT Parents have a tendency to spend what might be seen as excessive amounts of money on their only one-child offspring. Thus, the new surge of interest in the importance of the marketing of the one-child has led to an increased need for understanding the shopping behaviour of VFR (Visiting Friends and Relatives) tourists hosted by their single offspring. However, their economic significance has largely been overlooked in the field of tourism and it remains an under-researched area. This paper therefore helps to fill this gap by examining the effect of China’s one-child on shopping behaviour of VFR tourists in Macau as a tourism destination using a qualitative approach. The paper compares shopping behaviour in the places of origin and in the tourism destination of Macau to highlight the impact of China’s one-child on choice.
父母倾向于在他们唯一的独生子女身上花费可能被视为过多的钱。因此,对独生子女营销重要性的新兴趣激增,导致越来越需要了解由他们的单身子女接待的VFR(探亲访友)游客的购物行为。然而,在旅游领域,它们的经济意义在很大程度上被忽视了,它仍然是一个研究不足的领域。因此,本文通过使用定性方法研究中国独生子女对澳门作为旅游目的地的VFR游客购物行为的影响,有助于填补这一空白。本文比较了生源地和旅游目的地澳门的购物行为,以突出中国独生子女对选择的影响。
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引用次数: 4
Tourists’ satisfaction and loyalty intention at Shariah compliant private hospitals in Malaysia 马来西亚符合伊斯兰教法的私立医院的游客满意度和忠诚意愿
Pub Date : 2018-10-02 DOI: 10.1080/15980634.2018.1555605
Muhammad Khalilur Rahman, S. Zailani, G. Musa
ABSTRACT This paper examines the determinants of Muslim medical tourists’ satisfaction and its impact on loyalty intention for medical treatment at shariah compliant private hospitals in Malaysia. Data were collected from 224 Muslim medical tourists who had received medical care at Shariah-compliant hospitals and analyzed using the structural equation modelling. The findings showed that Shariah-compliant amenities and physicians’ Islamic medical-services quality have significant positive relationships with Muslim medical tourists’ satisfaction. However, nurses’ medical services quality has no significant relationship with tourists’ satisfaction. Muslim medical tourists’ satisfaction influence loyalty intention. The research outcome provides valuable information on the critical Islamic medical services which could facilitate the delivery of the medical services needed by Muslim medical tourists at the Shariah-compliant hospitals.
摘要本文研究了马来西亚穆斯林医疗游客满意度的决定因素及其对伊斯兰教法私立医院医疗忠诚意愿的影响。收集了224名在符合伊斯兰教法的医院接受医疗服务的穆斯林医疗游客的数据,并使用结构方程模型进行了分析。研究发现,符合伊斯兰教法的设施和医生的伊斯兰医疗服务质量与穆斯林医疗游客的满意度呈显著正相关。护士医疗服务质量与游客满意度无显著关系。穆斯林医疗旅游者满意度影响忠诚意向。研究成果提供了关于关键的伊斯兰医疗服务的宝贵信息,可以促进穆斯林医疗游客在符合伊斯兰教法的医院提供所需的医疗服务。
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引用次数: 31
Vail: explaining growth dynamics of a Colorado Ski Resort Town 韦尔:解释科罗拉多滑雪胜地小镇的发展动态
Pub Date : 2018-10-02 DOI: 10.1080/15980634.2018.1551314
R. Hartmann, S. Broadway
ABSTRACT Vail Valley with two large ski areas, Vail and Beaver Creek, has become one of the most highly recognized tourist destination areas in Colorado. Vail and Beaver were awarded to host the World Alpine Ski Championships in 1989, 1999 and 2015. Vail’s transformation from a small attractive ski area with an alpine inspired village to an upscale four-season resort environment along an urbanized corridor of 50 miles (70 km) is shown with comparative data. In a close-up section, the growth and change of The Town of Vail is reconstructed from the 1960s to 2010. The tourist area life cycle model, the path metaphor in evolutionary economic geography and the concept of resilience are applied to explaining the growth dynamics in Vail Valley. Vail Resorts as a leading agent of change in the further globalization of the ski resort industry has at last embraced sustainability.
韦尔山谷拥有韦尔和比弗溪两个大型滑雪场,已成为科罗拉多州最受认可的旅游目的地之一。韦尔和比弗分别在1989年、1999年和2015年获得了世界高山滑雪锦标赛的举办权。韦尔从一个小而有吸引力的滑雪区,一个高山启发的村庄,转变为一个高档的四季度假胜地,沿着50英里(70公里)的城市化走廊,用比较数据显示。在一个特写部分,从20世纪60年代到2010年,重建了韦尔镇的成长和变化。运用旅游区生命周期模型、演化经济地理学中的路径隐喻和弹性概念来解释韦尔河谷的增长动态。Vail Resorts作为滑雪场产业进一步全球化变革的领导者,终于接受了可持续发展。
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引用次数: 0
Understanding Muslim visitors’ attitudes towards Korean street food 了解穆斯林游客对韩国街头小吃的态度
Pub Date : 2018-07-03 DOI: 10.1080/15980634.2018.1526455
A. Hakeem, Hoon Lee
ABSTRACT The study aims to give a better understanding of Muslim visitor’s attitudes towards KSF vendors/stalls/hawkers. Many studies have already covered the street food Vendors from different point of view within various destinations. However, there is a lack of research on KSF, and a focus on it from the Muslim perspective is absent. Thus, research focusses mainly on: 1) The KSF Vendors; 2) From halal perspective; and 3) What kind of attitudes are held by Muslim visitors towards those Vendors. Questionnaire distributed through-out online communities as well as famous tourist sites in Seoul, and the hypothesized model consists of subjective norms, behavioral intentions, and Muslim visitors’ attitudes; which is: (Halal awareness, Product ingredients, Halal certificate, and Islamic brand). Lastly, Data was analyzed using SPSS and results show a significant relationship between the HC and Muslim visitors’ attitudes towards KSF, as well as the SN, which in turn leads to their BIs.
本研究旨在更好地了解穆斯林游客对KSF摊贩/摊位/小贩的态度。许多研究已经从不同的角度涵盖了不同目的地的街头小吃摊贩。然而,对KSF的研究缺乏,从穆斯林的角度来关注它是缺失的。因此,研究主要集中在:1)KSF供应商;2)从清真的角度;3)穆斯林游客对商贩持何种态度。问卷调查分布在网络社区和首尔的著名旅游景点,假设模型包括主观规范,行为意图和穆斯林游客的态度;即:(清真意识、产品成分、清真认证、伊斯兰品牌)。最后,利用SPSS软件对数据进行分析,结果表明,穆斯林游客对KSF和SN的态度与HC之间存在显著关系,进而导致他们的bi。
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引用次数: 10
期刊
International Journal of Tourism Sciences
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