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Antecedents of family leisure involvement: an integrated model from adolescents’ cognitive, affective and behavioral perspectives 家庭休闲参与的前因:一个基于青少年认知、情感和行为视角的综合模型
Pub Date : 2017-01-02 DOI: 10.1080/15980634.2016.1274186
Ying-Wen Liang
Abstract This study investigates the possible relations between family leisure involvement and its antecedents (i.e. perceived parental power, parental attachment and family support). Cluster sampling was used to obtain a sample of youth from the populations of three areas of Taiwan. Data were collected through a group administered self-completion survey. This procedure resulted in 880 valid responses. The results indicated statistics showed that perceived parental power, parental attachment and family support were major predictors of the family leisure involvement. Furthermore, all dimensions of perceived parental power, except outcome-control power, were significant predictors of the core and balance family leisure patterns; communication and reversed alienation were significant predictors of the core family leisure patterns; and all dimensions of parental attachment were significant predictors of the balance family leisure patterns.
摘要本研究探讨了家庭休闲参与与其前因(即父母权力感知、父母依恋和家庭支持)之间的可能关系。采用整群抽样的方法,从台湾三个地区的人口中抽取青年样本。数据是通过小组管理的自我完成调查收集的。这个过程产生了880个有效响应。结果显示,父母权力感知、父母依恋和家庭支持是家庭休闲参与的主要预测因子。此外,除了结果控制能力外,感知父母权力的所有维度都是核心和平衡家庭休闲模式的显著预测因子;交流和反向异化是核心家庭休闲模式的显著预测因子;父母依恋各维度对家庭休闲平衡模式有显著的预测作用。
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引用次数: 1
Building confidence measures for tourist destination choice 建立旅游目的地选择的信心措施
Pub Date : 2017-01-02 DOI: 10.1080/15980634.2016.1274527
R. Marmo, R. Baggio
Abstract Reviews, social media, web sites and recommendations from trusted inner circle opinions are essential to tourists in the travel planning process, but the large amount of information they now make available can increase the difficulty of choosing a destination. Determining how improvements in data quality and in the variety of tourist information sources will affect the probability of correct situational detection, and help in optimizing the overall decision, is vital. This paper presents a generalized method for estimating levels of individual source reliability and assessing the confidence level in a combined output. Initial reliability levels of tourist information sources are augmented by: (i) combining measures of multiple sources, (ii) incorporating truth reinforcement for related elements and (iii) incorporating the importance of individual elements for determining the truth probability for the whole. The result is a measure of confidence in system output based on establishing links among the truth values of inputs.
在旅游规划过程中,评论、社交媒体、网站和可信赖的内圈意见的推荐对游客来说是必不可少的,但它们现在提供的大量信息会增加选择目的地的难度。确定数据质量的提高和旅游信息来源的多样性将如何影响正确情境检测的可能性,并有助于优化整体决策,这一点至关重要。本文提出了一种估计单个源可靠性水平和评估组合输出置信水平的广义方法。旅游信息源的初始可靠性水平可以通过以下方式增强:(i)结合多个来源的度量,(ii)结合相关元素的真值强化,(iii)结合单个元素对确定整体真值概率的重要性。结果是基于在输入的真值之间建立联系而对系统输出的信心度量。
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引用次数: 1
Verifying the moderating effects of personality factors on the relationship between emotional labour and customer orientation 验证人格因素对情绪劳动与顾客导向关系的调节作用
Pub Date : 2017-01-02 DOI: 10.1080/15980634.2016.1274158
Hae-Kyung Sohn
Abstract Employees of the service industry often modify and control their emotional expressions to adjust them to what display rules are required for their jobs. The study aims to investigate how surface acting and deep acting of emotional labour influence customer orientation in the service industry, and whether individual personality characteristics perform a significant role as moderating variables. It examines the effect of dependent variables, surface and deep acting, on customer orientation using stratified random sampling at six tourism-related business sectors in South Korea. The main findings of the study are (i) deep acting is a factor that increases customer orientation but surface acting does not decrease it, and (ii) extraversion controls the relationship between surface acting and customer orientation. The results of the study will help with establishing strategies for the improvement of the customer orientation of employees in the tourism and hospitality industries. It is a frontier study of its kind with unique research design applied first in the tourism and hospitality industry.
服务行业的员工经常修改和控制自己的情绪表达,使其适应工作所需要的表现规则。本研究旨在探讨情绪劳动的表层行为和深层行为对服务业顾客取向的影响,以及个体人格特征是否作为调节变量发挥显著作用。它检验了因变量的影响,表面和深层作用,对客户导向使用分层随机抽样在韩国六个旅游相关的业务部门。研究的主要发现是:(1)深层行为是增加顾客导向的因素,而表面行为不减少顾客导向;(2)外向性控制着表面行为与顾客导向之间的关系。研究结果将有助于制定策略,以改善旅游业和酒店业员工的顾客导向。这是一项前沿研究,其独特的研究设计首次应用于旅游和酒店业。
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引用次数: 6
How does tourism differ among generations? Tourists from the United States and their willingness to visit Japan 旅游在代际间有何不同?来自美国的游客和他们访问日本的意愿
Pub Date : 2017-01-02 DOI: 10.1080/15980634.2016.1274526
Yumiko Ishida, Miki Miyaki, Y. Fujisawa, Kunihiko Iwasaki
Abstract This study focuses on the demand-side of tourism. Previous demand-side research has mainly examined outbound tourism of Japanese, while few have looked at inbound. This paper aims to identify differences between five generations of tourists, from tourists in their 1920s to 1960s. A survey was conducted with American tourists. Factor analysis and ordered probit analysis show there are generation gaps regarding factors influencing inbound tourism to Japan. The findings of the study illustrate each generation has different factors influencing their tourism decisions, and indicate people involved in marketing destinations need to consider each generation separately.
摘要本研究的重点是旅游需求侧。以往的需求侧研究主要针对日本人的出境游,很少关注入境游。本文旨在识别五代游客之间的差异,从20世纪20年代到60年代的游客。对美国游客进行了一项调查。因子分析和有序probit分析表明,日本入境旅游的影响因素存在代沟。研究结果表明,每一代人都有不同的因素影响他们的旅游决策,并表明参与目的地营销的人需要分别考虑每一代人。
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引用次数: 9
Resident perceptions of casinos in a newly developed casino destination 新开发的赌场目的地的居民对赌场的看法
Pub Date : 2017-01-02 DOI: 10.1080/15980634.2016.1274175
A. Tan, Timothy J. Lee, Joonhyeong Joseph Kim
Abstract This study identifies the socio-demographic factors that affect residents’ perceptions of casino development in Singapore and how these perceptions affect support for the development. The results identified that gender, age, marital status, number of children, education, length of residency, religion and frequency of gambling significantly affected perceptions of the casino development. The level of perceived positive and negative impacts significantly affected support for the casino development. This is the first in-depth study of resident attitudes towards the newly developed casino in Singapore and contributes to the resident attitudes literature, social exchange theory and quality of life (QOL) studies in a gambling destination.
本研究确定了影响新加坡居民对赌场发展看法的社会人口因素,以及这些看法如何影响对发展的支持。结果表明,性别、年龄、婚姻状况、子女数量、教育程度、居住时间、宗教信仰和赌博频率显著影响着人们对赌场发展的看法。积极和消极影响的感知水平显著影响了对赌场发展的支持。这是第一次深入研究居民对新加坡新开发的赌场的态度,并有助于居民态度文献,社会交换理论和生活质量(QOL)研究在赌博目的地。
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引用次数: 8
Perspectives on tourism development planning in Acapulco: conventional methods and complexity theory 阿卡普尔科旅游发展规划视角:传统方法与复杂性理论
Pub Date : 2016-10-01 DOI: 10.1080/15980634.2016.1257541
Mark Speakman, Alejandro Diaz Garay
Abstract For more than half a century, physical and rational tourism development plans have attempted to resolve Acapulco’s chronic internal dilemmas, yet the destination continues to deteriorate, thus bringing into question the philosophical foundation of the plans. In order to address this concern, this paper suggests a complexity theory-based approach to planning, as it provides a contrasting perspective from which to consider the functioning of a tourism system. Consequently, Acapulco is perceived as a complex adaptive system, with the case study research method employed as a means to explore several fundamental elements common to such systems. Data are collected by means of semi-structured interviews with key players associated with the industry and through analysis of relevant documentation. The study reveals that complexity theory has shaped the evolution of Acapulco in various ways and continues to influence its direction. The failure of policy-makers to conceive of the destination as a complex, dynamic and adaptive system has meant that many underlying issues have not been sufficiently addressed, thus resulting in the gradual depletion of its capitals, or resources. The findings consequently offer insight regarding the viability of complexity theory as an approach to destination management; that is, they support the notion that the reconceptualization of Acapulco as a complex adaptive system by policy-makers and planners would improve the development process and help to alleviate the problems afflicting the destination, providing a viable alternative to the methods currently in use.
半个多世纪以来,物质性和理性的旅游开发计划试图解决阿卡普尔科长期的内部困境,但目的地不断恶化,从而使计划的哲学基础受到质疑。为了解决这一问题,本文提出了一种基于复杂性理论的规划方法,因为它提供了一个对比的视角来考虑旅游系统的功能。因此,阿卡普尔科被认为是一个复杂的自适应系统,采用案例研究方法来探索这些系统的几个基本要素。数据是通过与行业相关的主要参与者进行半结构化访谈和分析相关文件来收集的。研究表明,复杂性理论以各种方式塑造了阿卡普尔科的演变,并继续影响其方向。决策者未能将目的地设想为一个复杂、动态和适应性强的系统,这意味着许多根本问题没有得到充分解决,从而导致其资本或资源逐渐枯竭。因此,研究结果为复杂性理论作为目的地管理方法的可行性提供了见解;也就是说,他们支持这样一种观念,即决策者和规划者将阿卡普尔科重新构想为一个复杂的适应系统,将改善发展进程,并有助于减轻困扰目的地的问题,为目前使用的方法提供一种可行的替代办法。
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引用次数: 10
Heritage or hesitate? Preserving authenticity in Hong Kong tourism 传承还是犹豫?保持香港旅游业的真实性
Pub Date : 2016-10-01 DOI: 10.1080/15980634.2016.1233647
Daniel Chong Ka Leong
Abstract Hong Kong, the pearl of Asia, is facing the issue of losing its tourism authenticity as a result of rapid development involving tourism sites, activities and communities. This research aims to examine the planning and practices utilized in preserving authenticity in Hong Kong Tourism. The research was carried out by directly observing the heritage spots of Hong Kong, and by reviewing reports, policies and existing ordinances pertaining to heritage preservation in the SAR. The research framework was based on criteria and indicators issued by the Global Sustainable Tourism Council in relation to preserving authenticity in tourism. The research showed that the efforts made by Hong Kong to promote heritage tourism were considered high, but the efforts made to preserve the authenticity of heritage tourism were relatively low. This low level of achievement can be explained by the lack of local community support in respect of authentic tourism development. In conclusion, the unequal efforts of government in promoting authenticity as the evidence of a solid management system for protecting the SARs tangible and intangible heritage, and the absence of further action in promoting authentic tourism has affected the perceptions and attitudes of Hong Kong residents towards the development of cultural heritage.
摘要作为亚洲明珠的香港,随着旅游景点、旅游活动和社区的快速发展,正面临着旅游真实性缺失的问题。本研究旨在探讨香港旅游业在保存本真方面的规划和实践。这项研究是通过直接观察香港的文物景点,以及查阅有关香港特别行政区文物保护的报告、政策和现行条例来进行的。研究框架是根据全球可持续旅游理事会就保护旅游业的真实性所发布的准则和指标。研究显示,香港在推动文物旅游方面的努力被认为是高的,但在保护文物旅游的真实性方面的努力相对较低。这种低水平的成就可以解释为缺乏当地社区对真正的旅游发展的支持。综上所述,香港政府在推广“正宗”方面的力度不一,证明特区的物质和非物质遗产保护管理制度健全,而在推广“正宗”旅游方面又缺乏进一步的行动,影响了香港居民对文化遗产发展的看法和态度。
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引用次数: 13
Selection attributes and satisfaction of ethnic restaurant customers: a case of Korean restaurants in Australia 民族餐厅顾客的选择属性与满意度——以澳大利亚韩国餐厅为例
Pub Date : 2016-10-01 DOI: 10.1080/15980634.2016.1205298
Kyehong Min
Abstract The study aimed to identify the selection attributes and satisfaction of ethnic restaurants in a multi-ethnic society. It investigated 454 customers of Korean restaurants in Australia, concentrating on four factors (facility, menu, service, and food). Frequency analysis, reliability analysis, factor analysis, t-test, one-way analysis of variance and multi-dimensional scaling analysis were used for analyzing data. The most influential items when choosing a Korean restaurant were freshness of food followed by taste, hospitality and cleanliness. Gender difference analysis indicated differences in facility factors, while menu and service were significantly different according to age. In terms of education level differences, only the menu factor was different, whereas all four factors were significantly different in terms of occupations. In relation to the presence of a Korean friend or colleague, differences were found in facility and food factors. This study can contribute to more effective operational and marketing strategies for ethnic restaurants in a multi-ethnic society.
摘要本研究旨在确定多民族社会中民族餐馆的选择属性和满意度。对澳大利亚的454名韩国餐厅的顾客进行了调查,重点调查了设施、菜单、服务、食物等4个方面。数据分析采用频率分析、信度分析、因子分析、t检验、单向方差分析和多维标度分析。在选择韩国餐厅时,最具影响力的因素是食物的新鲜度,其次是味道、热情好客和清洁。性别差异分析显示设施因素存在差异,而菜单和服务在年龄上存在显著差异。在教育水平差异方面,只有菜单因素存在差异,而在职业方面,四个因素均存在显著差异。对于韩国朋友或同事的存在,在设施和食物因素上发现了差异。本研究可以为民族饭店在多民族社会中制定更有效的经营和营销策略提供参考。
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引用次数: 16
How do Chinese tourists differ from Caucasian tourists? An empirical study from the perspective of tourists’ self-concept 中国游客和高加索游客有什么不同?游客自我概念视角下的实证研究
Pub Date : 2016-10-01 DOI: 10.1080/15980634.2016.1257868
Shuyue Huang, Joshua Leblanc, Hs Chris Choi
Abstract This paper explores the ability of self-concept to differentiate between the travel behaviours, travel patterns and motives of Chinese and Caucasian tourists. Using data collected from a survey in 2012 by an Ontario government agency, an exploratory factor analysis was used to reveal differences in self-concept between Chinese and Caucasian tourists. Results indicate a three-factor structure for Chinese tourists (assurance-self, extrovert-self and pressure-self) and a four-factor structure for Caucasian tourists (extrovert-self, explorative-self, assurance-self and pressure-self). Despite overlap in the factor structure, significant differences are noted in the amount of variance explained by each factor. Findings suggest that there may be significant differences between the two segments on planning and preparedness for overnight trips. Differences are noted between being pragmatic versus exploration for the sake of exploration, but not in using overnight trips to achieve rest and recovery from stress. This study contributes to cross-cultural studies in tourism research through its consideration of self-concept as a travel behaviour differentiator. Furthermore, this study extends the application of self-concept towards further understanding of tourist experiences from the perspective of self-congruity theory. Strategies to attract both Chinese and Caucasian tourists are discussed.
摘要本文探讨了自我概念对中国游客和高加索游客旅游行为、旅游模式和旅游动机的区分能力。利用安大略省政府机构2012年的一项调查收集的数据,采用探索性因素分析来揭示中国游客和高加索游客在自我概念上的差异。结果表明,中国游客呈现三因子结构(自信自我、外向自我和压力自我),高加索游客呈现四因子结构(外向自我、探索自我、自信自我和压力自我)。尽管在因素结构上有重叠,但在每个因素解释的方差量上注意到显著差异。调查结果表明,在夜间旅行的计划和准备方面,两个部分之间可能存在显着差异。注意到务实与为探索而探索之间的区别,但不使用过夜旅行来获得休息和从压力中恢复。本研究将自我概念作为旅游行为的区分因素,有助于旅游研究中的跨文化研究。此外,本研究从自我一致性理论的角度拓展了自我概念在进一步理解旅游体验中的应用。讨论了吸引中国和高加索游客的策略。
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引用次数: 5
Reflections on tourism policies in Ghana 对加纳旅游政策的思考
Pub Date : 2016-10-01 DOI: 10.1080/15980634.2016.1212595
P. Cobbinah, Rhoda Mensah Darkwah
Abstract While the evolving nature of the tourism industry has tended to be a major focus of much recent debate, there is a growing body of literature reporting on policy implementation limitations hindering tourism’s role in environmental conservation and local development in Africa. This paper traces the historical evolution of tourism policies in Ghana, summarizes the dominant themes and appraises their effectiveness in promoting local development and environmental conservation. It concludes that while the tourism industry in Ghana operates within a policy framework, many questions remain about the extent of policy actualization, as less than 50% of the objectives of all tourism policies since the 1970s are implemented.
虽然旅游业的演变性质往往是最近争论的主要焦点,但越来越多的文献报道了阻碍旅游业在非洲环境保护和地方发展中的作用的政策实施限制。本文追溯了加纳旅游政策的历史演变,总结了主要主题,并评价了它们在促进当地发展和环境保护方面的有效性。它的结论是,虽然加纳的旅游业在政策框架内运作,但政策实现的程度仍然存在许多问题,因为自20世纪70年代以来,只有不到50%的旅游政策目标得到了实施。
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引用次数: 7
期刊
International Journal of Tourism Sciences
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