Pub Date : 2017-07-03DOI: 10.1080/15980634.2017.1351155
Joonhyeong Joseph Kim
Abstract This paper addresses the paucity of theoretical foundations underpinning supply chain management and supply chain level sustainable performance. Building upon the literature on the development of definitions of SCM and classification of definitions, common elements in the definitions were identified: customer care, interrelationship across the chain, integration and process. A wide range of activities in SCM and the theoretical basis underpinning SCM produced an insight into understanding firms’ attitude towards SCM. Factors influencing sustainable performance across the supply chain are theoretically reviewed. The implication for future research on SCM is further provided.
{"title":"Theoretical foundations underpinning supply chain management and supply chain level sustainable performance","authors":"Joonhyeong Joseph Kim","doi":"10.1080/15980634.2017.1351155","DOIUrl":"https://doi.org/10.1080/15980634.2017.1351155","url":null,"abstract":"Abstract This paper addresses the paucity of theoretical foundations underpinning supply chain management and supply chain level sustainable performance. Building upon the literature on the development of definitions of SCM and classification of definitions, common elements in the definitions were identified: customer care, interrelationship across the chain, integration and process. A wide range of activities in SCM and the theoretical basis underpinning SCM produced an insight into understanding firms’ attitude towards SCM. Factors influencing sustainable performance across the supply chain are theoretically reviewed. The implication for future research on SCM is further provided.","PeriodicalId":330902,"journal":{"name":"International Journal of Tourism Sciences","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125845403","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-07-03DOI: 10.1080/15980634.2017.1349069
D. Ding, Hoffer Lee
Abstract The arrival of the experience economy has diversified patterns of consumption, especially in tourism. Tourists travel more to seek the pleasure of new feelings, confirmation of their personality and realization of their self-worth. Food is one of the most basic elements of tourism consumption, and plays a pivotal role in tourism activities. Food festivals have in turn become a popular place for tourists to gather, and an area of growing interest among tourism scholars. Despite the growing body of literature dealing with food festivals however, there is limited information available on the measurement of food festival visitor experience. This paper attempts to fill this gap by developing a multiple-item scale to measure food festival visitor experiences. A questionnaire was designed to survey visitors attending the 14th Macau Food Festival. Following the construction procedure suggested by Robert F. DeVellis, an experiential scale was finalized with 20 embedded items in five dimensions: entertainment, food culture, nostalgia, stress relief and healthy diet education. The scale was tested for its internal consistency and validity. The findings provide tourism practitioners with a better understanding of the experiential features of food festivals, and assist them with more effective market segmentation and experiential product development.
体验经济的到来带来了消费模式的多元化,尤其是在旅游领域。旅游者更多的是为了寻求新的感受的愉悦、对个性的肯定和自我价值的实现。食品是旅游消费中最基本的要素之一,在旅游活动中起着举足轻重的作用。美食节反过来又成为游客聚集的热门场所,也是旅游学者越来越感兴趣的领域。尽管关于美食节的文献越来越多,但关于美食节游客体验的测量信息有限。本文试图通过开发一个多项目量表来衡量美食节游客体验来填补这一空白。本研究设计问卷,对参加第十四届澳门美食节的游客进行调查。根据Robert F. DeVellis建议的构建程序,最终确定了一个体验量表,包含娱乐、饮食文化、怀旧、压力缓解和健康饮食教育五个维度的20个嵌入项目。对量表进行了内部一致性和效度检验。研究结果可以帮助旅游从业者更好地了解美食节的体验特征,帮助他们更有效地进行市场细分和体验产品开发。
{"title":"A measurement scale for food festival visitor experience","authors":"D. Ding, Hoffer Lee","doi":"10.1080/15980634.2017.1349069","DOIUrl":"https://doi.org/10.1080/15980634.2017.1349069","url":null,"abstract":"Abstract The arrival of the experience economy has diversified patterns of consumption, especially in tourism. Tourists travel more to seek the pleasure of new feelings, confirmation of their personality and realization of their self-worth. Food is one of the most basic elements of tourism consumption, and plays a pivotal role in tourism activities. Food festivals have in turn become a popular place for tourists to gather, and an area of growing interest among tourism scholars. Despite the growing body of literature dealing with food festivals however, there is limited information available on the measurement of food festival visitor experience. This paper attempts to fill this gap by developing a multiple-item scale to measure food festival visitor experiences. A questionnaire was designed to survey visitors attending the 14th Macau Food Festival. Following the construction procedure suggested by Robert F. DeVellis, an experiential scale was finalized with 20 embedded items in five dimensions: entertainment, food culture, nostalgia, stress relief and healthy diet education. The scale was tested for its internal consistency and validity. The findings provide tourism practitioners with a better understanding of the experiential features of food festivals, and assist them with more effective market segmentation and experiential product development.","PeriodicalId":330902,"journal":{"name":"International Journal of Tourism Sciences","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129253592","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-07-03DOI: 10.1080/15980634.2017.1351083
H. Chris Choi, Shuyue Huang, Joan Flaherty, Anahita Khazaei
Abstract Wine tourism is a growing industry in select rural regions within Canada, particularly in the Niagara region of Southern Ontario. This study aims to sharpen that development by providing a detailed profile of the psychographic traits of wine tourists visiting the Niagara region. Specifically, our study examines the motivations, wine purchasing involvement and wine purchasing behaviour of the region’s winery tourists to identify distinct market segments. The study results indicate that the wine visitor market in Ontario can be segmented into three distinct groups: Wine Enthusiast, Wine Interested person and the Wine Novice. This study also shows that the multi-criterion segmentation approach is a viable way to determine distinctive wine market segments, and to provide a solid, evidenced-based foundation for effective marketing strategies and sales practices.
{"title":"Segmenting wine tourists in Niagara, Ontario using motivation and involvement","authors":"H. Chris Choi, Shuyue Huang, Joan Flaherty, Anahita Khazaei","doi":"10.1080/15980634.2017.1351083","DOIUrl":"https://doi.org/10.1080/15980634.2017.1351083","url":null,"abstract":"Abstract Wine tourism is a growing industry in select rural regions within Canada, particularly in the Niagara region of Southern Ontario. This study aims to sharpen that development by providing a detailed profile of the psychographic traits of wine tourists visiting the Niagara region. Specifically, our study examines the motivations, wine purchasing involvement and wine purchasing behaviour of the region’s winery tourists to identify distinct market segments. The study results indicate that the wine visitor market in Ontario can be segmented into three distinct groups: Wine Enthusiast, Wine Interested person and the Wine Novice. This study also shows that the multi-criterion segmentation approach is a viable way to determine distinctive wine market segments, and to provide a solid, evidenced-based foundation for effective marketing strategies and sales practices.","PeriodicalId":330902,"journal":{"name":"International Journal of Tourism Sciences","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130556340","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-07-03DOI: 10.1080/15980634.2017.1349628
Kyehong Min, SeungHoon Han
Abstract This study compared the perceptions and preferences of Australian consumers for six types of Asian food, to provide information for the positioning and marketing of ethnic food. The data were collected from 403 customers of 27 ethnic restaurants in Brisbane, Australia. The results are summarized in three aspects: first, the behavioural side of choice shows that the most popular restaurant type was Chinese, the participants had Asian food once or twice a week, and they obtain information about possible choices mainly from word-of-mouth sources; second, Asian food is perceived as flavoursome, tasty, nicely textured and vegetable-based. Respondents perceived pairs of countries as offering similar food: Korea–Japan, Vietnam–China and India–Thailand. Finally, their preference for the six types of Asian food is ranked in descending order as follows: Chinese, Japanese, Thai, Korean, Indian and Vietnamese. The results of the study provide insights for developing marketing strategies for the food and related industries.
{"title":"Local consumers’ perceptions and preferences for Asian ethnic foods","authors":"Kyehong Min, SeungHoon Han","doi":"10.1080/15980634.2017.1349628","DOIUrl":"https://doi.org/10.1080/15980634.2017.1349628","url":null,"abstract":"Abstract This study compared the perceptions and preferences of Australian consumers for six types of Asian food, to provide information for the positioning and marketing of ethnic food. The data were collected from 403 customers of 27 ethnic restaurants in Brisbane, Australia. The results are summarized in three aspects: first, the behavioural side of choice shows that the most popular restaurant type was Chinese, the participants had Asian food once or twice a week, and they obtain information about possible choices mainly from word-of-mouth sources; second, Asian food is perceived as flavoursome, tasty, nicely textured and vegetable-based. Respondents perceived pairs of countries as offering similar food: Korea–Japan, Vietnam–China and India–Thailand. Finally, their preference for the six types of Asian food is ranked in descending order as follows: Chinese, Japanese, Thai, Korean, Indian and Vietnamese. The results of the study provide insights for developing marketing strategies for the food and related industries.","PeriodicalId":330902,"journal":{"name":"International Journal of Tourism Sciences","volume":"88 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134391038","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-05-12DOI: 10.1080/15980634.2017.1327508
Patrick C. Lee, Sunny Sun, Andy Lee, R. Law
Abstract Higher education has emphasized the importance of educational technology in student learning and teaching. However, its successful implementation is determined by the user side – the students. This study examines the perception of students on the current educational technology being implemented in a hospitality management programme, their learning experience with this technology, and their projection of the latest technology adopted in the classroom setting. Data from a survey of hospitality management undergraduate students are collected and analysed, and the results indicate that hospitality management students have positive views on their learning experiences with the current educational technology adopted in the programme and they expect the latest technology in the classroom in the future.
{"title":"Educational technology in hospitality management programmes: experience and expectation","authors":"Patrick C. Lee, Sunny Sun, Andy Lee, R. Law","doi":"10.1080/15980634.2017.1327508","DOIUrl":"https://doi.org/10.1080/15980634.2017.1327508","url":null,"abstract":"Abstract Higher education has emphasized the importance of educational technology in student learning and teaching. However, its successful implementation is determined by the user side – the students. This study examines the perception of students on the current educational technology being implemented in a hospitality management programme, their learning experience with this technology, and their projection of the latest technology adopted in the classroom setting. Data from a survey of hospitality management undergraduate students are collected and analysed, and the results indicate that hospitality management students have positive views on their learning experiences with the current educational technology adopted in the programme and they expect the latest technology in the classroom in the future.","PeriodicalId":330902,"journal":{"name":"International Journal of Tourism Sciences","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-05-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116411654","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-04-03DOI: 10.1080/15980634.2017.1318591
Miran Kim
Abstract This study explores the impact of leader–member exchange (LMX) on Chinese Gen Y employee’s organizational behaviours (i.e. employee empowerment, voice, job satisfaction and commitment to customer service). Gen Y hotel employees in China were selected to examine the proposed LMX model, and structural equation modelling was used to analyse the data. Results indicate that LMX and employee empowerment were positively related to employee voice; employee voice was positively related to employee job satisfaction; there was a significant relationship between employee job satisfaction and employee commitment to customer service. Implications for researchers and managers are discussed.
{"title":"The effects of leader–member exchange on generation Y employees’ organizational behaviours in China","authors":"Miran Kim","doi":"10.1080/15980634.2017.1318591","DOIUrl":"https://doi.org/10.1080/15980634.2017.1318591","url":null,"abstract":"Abstract This study explores the impact of leader–member exchange (LMX) on Chinese Gen Y employee’s organizational behaviours (i.e. employee empowerment, voice, job satisfaction and commitment to customer service). Gen Y hotel employees in China were selected to examine the proposed LMX model, and structural equation modelling was used to analyse the data. Results indicate that LMX and employee empowerment were positively related to employee voice; employee voice was positively related to employee job satisfaction; there was a significant relationship between employee job satisfaction and employee commitment to customer service. Implications for researchers and managers are discussed.","PeriodicalId":330902,"journal":{"name":"International Journal of Tourism Sciences","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126775534","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-04-03DOI: 10.1080/15980634.2017.1313472
G. Sinclair-Maragh, D. Gursoy
Abstract This study explores residents’ identity as a possible predictor of their perceptions of the impacts of tourism as well as their support for its development in Jamaica. The study uses three measures of residents’ identity, namely: gender identity in terms of masculine and feminine traits, cultural identity in terms of norms, values and practices and occupational identity as it pertains to occupations that are related and unrelated to tourism. The study also investigates the possible relationship between tourism impacts and residents’ support for tourism development. Identity theory is used as the theoretical framework for the research as it provides plausible explanations pertaining to the influence of an individual’s identity on their attitude and behaviour. Multiple regression analyses examine the relationships among the variables. Results indicate that perceptions of the positive and negative impacts as well as feminine and occupational identities predict residents’ support. Cultural identity predicts the positive impacts of tourism development and occupational identity predicts both the positive and negative impacts. The main theoretical contribution of the study emerges from the examination of three dimensions of resident identity as possible explanatory variables for tourism development in an island destination that is highly dependent on the tourism economy.
{"title":"Residents’ identity and tourism development: the Jamaican perspective","authors":"G. Sinclair-Maragh, D. Gursoy","doi":"10.1080/15980634.2017.1313472","DOIUrl":"https://doi.org/10.1080/15980634.2017.1313472","url":null,"abstract":"Abstract This study explores residents’ identity as a possible predictor of their perceptions of the impacts of tourism as well as their support for its development in Jamaica. The study uses three measures of residents’ identity, namely: gender identity in terms of masculine and feminine traits, cultural identity in terms of norms, values and practices and occupational identity as it pertains to occupations that are related and unrelated to tourism. The study also investigates the possible relationship between tourism impacts and residents’ support for tourism development. Identity theory is used as the theoretical framework for the research as it provides plausible explanations pertaining to the influence of an individual’s identity on their attitude and behaviour. Multiple regression analyses examine the relationships among the variables. Results indicate that perceptions of the positive and negative impacts as well as feminine and occupational identities predict residents’ support. Cultural identity predicts the positive impacts of tourism development and occupational identity predicts both the positive and negative impacts. The main theoretical contribution of the study emerges from the examination of three dimensions of resident identity as possible explanatory variables for tourism development in an island destination that is highly dependent on the tourism economy.","PeriodicalId":330902,"journal":{"name":"International Journal of Tourism Sciences","volume":"62 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115847849","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-04-03DOI: 10.1080/15980634.2017.1318590
Chang Huh, H. Chang
Abstract Generation Y, also known as Millennial, have a reputation for being more environmentally conscious than the Baby Boomers and Generation Xers who preceded them. However, the literature on hospitality and tourism has not discussed Generation Y’s changing beliefs and attitudes towards sustainability and encompassing their points of view about lodging green operations, even though millennial travellers will be a dominant customer segment in the hotel industry for the next 20 years. This study identified heterogeneous groups among members of Generation Yers who hold similar beliefs and attitudes towards the environment and examined the green hotel practices they seek when travelling. A questionnaire survey was developed and administered in New York, Florida and Michigan. Using 318 samples, this study categorized millennial green travellers as active or passive, based on their beliefs and attitudes towards green initiatives. The results indicated that to Generation Y travellers in general, green hotels should have recycling and disposal programmes. t-Test results also exhibit significant differences in the green hotel practice factors expected by active and passive green millennial travellers. To active green travellers, green certification and visible green advertisement are important factors when they stay in a green hotel. The implications of the study are discussed.
{"title":"An investigation of Generation Y travellers’ beliefs and attitudes towards green hotel practices: a view from active and passive green Generation Y travellers","authors":"Chang Huh, H. Chang","doi":"10.1080/15980634.2017.1318590","DOIUrl":"https://doi.org/10.1080/15980634.2017.1318590","url":null,"abstract":"Abstract Generation Y, also known as Millennial, have a reputation for being more environmentally conscious than the Baby Boomers and Generation Xers who preceded them. However, the literature on hospitality and tourism has not discussed Generation Y’s changing beliefs and attitudes towards sustainability and encompassing their points of view about lodging green operations, even though millennial travellers will be a dominant customer segment in the hotel industry for the next 20 years. This study identified heterogeneous groups among members of Generation Yers who hold similar beliefs and attitudes towards the environment and examined the green hotel practices they seek when travelling. A questionnaire survey was developed and administered in New York, Florida and Michigan. Using 318 samples, this study categorized millennial green travellers as active or passive, based on their beliefs and attitudes towards green initiatives. The results indicated that to Generation Y travellers in general, green hotels should have recycling and disposal programmes. t-Test results also exhibit significant differences in the green hotel practice factors expected by active and passive green millennial travellers. To active green travellers, green certification and visible green advertisement are important factors when they stay in a green hotel. The implications of the study are discussed.","PeriodicalId":330902,"journal":{"name":"International Journal of Tourism Sciences","volume":"53 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132060587","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-03-30DOI: 10.1080/15980634.2017.1294343
M. S. Sohail, Jichul Jang
Abstract The objective of this study is to develop and validate a conceptual model that integrates the relationships among internal marketing (IM) practices, employee satisfaction, service quality, and customer satisfaction in the context of Saudi Arabia. Data were collected from managers of 156 service firms and 318 service employees. The results indicate that employees’ perceptions of IM practices (i.e. supportive leadership, information and communication, and adequate award) were positively related to employee satisfaction. Surprisingly, training and development, which is one of the dimensions of IM practices, was not a significant factor for employee satisfaction. Employee satisfaction was positively related to service quality, which may lead to customer satisfaction, supporting the mediating role of service quality on the relationship between employee satisfaction and customer satisfaction.
{"title":"Understanding the relationships among internal marketing practices, job satisfaction, service quality and customer satisfaction: an empirical investigation of Saudi Arabia’s service employees","authors":"M. S. Sohail, Jichul Jang","doi":"10.1080/15980634.2017.1294343","DOIUrl":"https://doi.org/10.1080/15980634.2017.1294343","url":null,"abstract":"Abstract The objective of this study is to develop and validate a conceptual model that integrates the relationships among internal marketing (IM) practices, employee satisfaction, service quality, and customer satisfaction in the context of Saudi Arabia. Data were collected from managers of 156 service firms and 318 service employees. The results indicate that employees’ perceptions of IM practices (i.e. supportive leadership, information and communication, and adequate award) were positively related to employee satisfaction. Surprisingly, training and development, which is one of the dimensions of IM practices, was not a significant factor for employee satisfaction. Employee satisfaction was positively related to service quality, which may lead to customer satisfaction, supporting the mediating role of service quality on the relationship between employee satisfaction and customer satisfaction.","PeriodicalId":330902,"journal":{"name":"International Journal of Tourism Sciences","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-03-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122147860","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-03-27DOI: 10.1080/15980634.2017.1294344
R. Adongo, Jaeyeon Choe, Hagchin Han
Abstract Tourism has impacts and these impacts affect people. This study aimed to identify how residents in Hoi An, Vietnam (a world heritage site), perceive the impacts and benefits obtained from tourism and the relationship between community attachment and support for tourism. The study employed a survey of local residents in Hoi An. The results indicate that residents largely see the impacts of tourism as positive economically and socioculturally but not environmentally. Also residents who have a stronger attachment to their community had a positive inclination towards tourism and its development. Having a better understanding of residents’ perceptions about tourism impacts, benefits, community attachment and support for tourism could assist tourism planners not only in Hoi An but also in other heritage sites. Positive economic and sociocultural impact should be emphasized to local residents. It is found that greater attention should be given to negative sociocultural and environmental impacts in order to improve the quality of tourism in a sustainable way.
{"title":"Tourism in Hoi An, Vietnam: impacts, perceived benefits, community attachment and support for tourism development","authors":"R. Adongo, Jaeyeon Choe, Hagchin Han","doi":"10.1080/15980634.2017.1294344","DOIUrl":"https://doi.org/10.1080/15980634.2017.1294344","url":null,"abstract":"Abstract Tourism has impacts and these impacts affect people. This study aimed to identify how residents in Hoi An, Vietnam (a world heritage site), perceive the impacts and benefits obtained from tourism and the relationship between community attachment and support for tourism. The study employed a survey of local residents in Hoi An. The results indicate that residents largely see the impacts of tourism as positive economically and socioculturally but not environmentally. Also residents who have a stronger attachment to their community had a positive inclination towards tourism and its development. Having a better understanding of residents’ perceptions about tourism impacts, benefits, community attachment and support for tourism could assist tourism planners not only in Hoi An but also in other heritage sites. Positive economic and sociocultural impact should be emphasized to local residents. It is found that greater attention should be given to negative sociocultural and environmental impacts in order to improve the quality of tourism in a sustainable way.","PeriodicalId":330902,"journal":{"name":"International Journal of Tourism Sciences","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125206550","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}