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Railbike experience and tourist satisfaction 轨道自行车体验与游客满意度
Pub Date : 2018-01-02 DOI: 10.1080/15980634.2018.1439031
Young-Sook Ko, Sang-Hyeon Park, Kyung-Yur Lee
Abstract This study aims to analyze the experience and satisfaction of the tourists of leisure railbike which has recently won popularity in South Korea. For this purpose, this study conducted a survey with the tourists, who finished the Samcheok Ocean Railbike experience using the experience attributes presented by Pine and Gilmore. As a result of the survey, tourists experienced the strongest feeling of ‘I felt freedom escaping from my daily life,’ followed by ‘It helped relieve my stress’ and ‘I enjoyed nature.’ As a result of factor analysis of the rail bike experience variables, entertainment experience, educational experience, and escapist experience were derived. As a result of examining hypothesis that rail bike experience affects satisfaction, it was found that entertainment experience, educational experience, and escape experience were both statistically significant. The escapist experience was the most influential, and many tourists on the railbike seemed to have a unique experience since they came from Seoul and metropolitan areas.
摘要本研究旨在分析最近在韩国流行起来的休闲轨道自行车的游客体验和满意度。为此,本研究使用Pine和Gilmore提出的体验属性,对完成三陟海洋轨道自行车体验的游客进行了调查。调查结果显示,游客感受最强烈的是“逃离日常生活让我感到自由”,其次是“这有助于缓解我的压力”和“我享受大自然”。通过对轨道自行车体验变量的因子分析,得出娱乐体验、教育体验和逃避体验。通过对轨道自行车体验影响满意度假设的检验,发现娱乐体验、教育体验和逃离体验均具有统计学意义。其中最具影响力的是逃避现实的体验。从首尔和首都地区来的很多游客似乎都有一种独特的体验。
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引用次数: 7
Park-based urban regeneration and tourism evolution in a cityscape: a case for Chattanooga-TN 城市景观中以公园为基础的城市再生和旅游演变:以田纳西州查塔努加为例
Pub Date : 2018-01-02 DOI: 10.1080/15980634.2018.1438101
Bernard M. Kitheka, Elizabeth D. Baldwin, W. Norman
Abstract The United States’ city of Chattanooga is endowed with abundant natural beauty including mountains, ridges and the Tennessee River. Historically the downtown area had little to offer in terms of tourist attractions and infrastructures until the early 1990s when a system of parks started developing along the river. The movement to create urban parks followed concerted environmental clean-up process after Chattanooga was declared America’s most polluted city in the late 1960s, and the subsequent collapse of the heavy manufacturing economy. However, no detailed study has been conducted to document evolution of tourism in the downtown. The aim of this study was to trace the growth and success of Chattanooga’s tourism. Thirty key informants were interviewed. Data was complemented by review of grey literature, analysis of archival records, and field visits. Interview data were sorted and analyzed using MAXQDA computer software. Findings show that investment in parks and green infrastructures were antecedents to emergence, growth and success of tourism in the city. Results also paint a bright future for Chattanooga’s tourism owing to continuous investment in parks and environmental improvement. Chattanooga lessons could be used to inform park-based urban revitalization and development of recreation amenities in cities going through similar challenges.
美国查塔努加市拥有丰富的自然风光,包括山脉、山脊和田纳西河。从历史上看,市中心地区在旅游景点和基础设施方面几乎没有什么可提供的,直到20世纪90年代初,公园系统开始沿着河流发展。在20世纪60年代末查塔努加被宣布为美国污染最严重的城市以及随后的重工业经济崩溃之后,建立城市公园的运动紧随其后的是协调一致的环境清理过程。然而,没有详细的研究来记录市中心旅游业的演变。这项研究的目的是追踪查塔努加旅游业的发展和成功。采访了30名关键线人。通过灰色文献回顾、档案记录分析和实地考察补充了数据。访谈资料采用MAXQDA计算机软件进行整理分析。研究结果表明,对公园和绿色基础设施的投资是城市旅游业出现、发展和成功的先决条件。由于对公园的持续投资和环境的改善,结果也为查塔努加的旅游业描绘了一个光明的未来。查塔努加的经验教训可以为经历类似挑战的城市提供以公园为基础的城市振兴和娱乐设施发展的信息。
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引用次数: 1
Moderating effects of recreation specialization on the quality-value-loyalty chain: a case of the Taroko Gorge Marathon 游憩专业化对品质-价值-忠诚链的调节作用:以太鲁阁马拉松为例
Pub Date : 2018-01-02 DOI: 10.1080/15980634.2018.1438102
S. Park, Chi-Ming Hsieh, Joseph C. Miller
Abstract This study tests an integrated quality–value–loyalty model concerning a range of causal relationships of sports event service quality and perceived value on runners’ loyalty, including the moderating effects of recreational specialization on the quality–value–loyalty chain. Self-administered data were collected using convenience sampling from a total of 1045 participants in the Tarako Gorge Marathon – one of the premier international sporting events, held in Taiwan’s Taroko National Park. The results identified significant positive roles played in the chain, indicating that runners’ loyalty to the Marathon focuses primarily on event service quality and perceived value. The moderating effects of recreation specialization (full-marathon and half-marathon groups) on the quality–value–loyalty chain were partially significant. Managerial implications and recommendations of the findings were discussed.
摘要本研究检验了一个综合的质量-价值-忠诚模型,该模型涉及赛事服务质量和感知价值对跑步者忠诚的一系列因果关系,包括娱乐专业化对质量-价值-忠诚链的调节作用。自我管理的数据是通过方便抽样从参加在台湾太鲁阁国家公园举行的最重要的国际体育赛事之一的太鲁阁峡谷马拉松比赛的1045名参与者中收集的。研究结果表明,参与者对马拉松的忠诚度主要集中在赛事服务质量和感知价值上。娱乐专业化(全程马拉松组和半程马拉松组)对质量-价值-忠诚链的调节作用部分显著。讨论了调查结果所涉管理问题和建议。
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引用次数: 8
The impacts of travel motives and information needs on destination image 旅游动机和信息需求对目的地形象的影响
Pub Date : 2018-01-02 DOI: 10.1080/15980634.2018.1438100
D. Jani
Abstract This study investigated the relationship between travel motives, travel information needs, and destination image. Data were collected by using a structured questionnaire from 625 Tanzania inbound tourists. Multiple linear regression results provide evidence of the effects of travel motives on travel information needs and on cognitive but not on affective destination image. Travel information needs have a significant effect on nature based cognitive destination image and on risk reduction travel information needs. The efficiency travel information needs significantly influence cultural cognitive destination image. Travel information needs were observed not to exert a significant influence on the affective destination image. Furthermore, travel information needs mediate the influence of travel motives only on nature based destination image. The study provides insight into destination management organizations on the designing and packaging of travel information to create different types of destination image and entice tourists with different travel motives.
摘要本研究探讨旅游动机、旅游信息需求与目的地形象之间的关系。通过对625名坦桑尼亚入境游客使用结构化问卷收集数据。多元线性回归结果证明了旅游动机对旅游信息需求和认知目的地形象的影响,但对情感目的地形象没有影响。旅游信息需求对基于自然的认知目的地形象和降低风险的旅游信息需求有显著影响。旅游信息需求的效率显著影响目的地的文化认知形象。我们观察到旅游信息需求对情感目的地形象没有显著影响。此外,旅游信息需求仅中介旅游动机对基于自然的目的地形象的影响。本研究为目的地管理组织设计和包装旅游信息,塑造不同类型的目的地形象,吸引不同旅游动机的游客提供了参考。
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引用次数: 3
The difference of information diffusion for Seoul tourism destination according to user certification on Sina Weibo: through data crawling method 基于新浪微博用户认证的首尔旅游目的地信息扩散差异:通过数据抓取方法
Pub Date : 2017-10-02 DOI: 10.1080/15980634.2017.1384131
Sunyoung Hlee, Ao Cheng, C. Koo, Taekyung Kim
Abstract Consumer’s information search and sharing behaviour is critical to firm’s stratigic decision-making in SNS tourism marketing. Although there are many studies on SNS marketing, unlike previous research, our empirical study investigates the relationship between user certification and information elaboration degrees on Sina Weibo. Tourism information diffusion is used as an indication of rationality in order to provide a test to the explanation of consumer behaviour towards ‘Repost’ and ‘Like’. To understand this phenomenon, we collected data from Sina Weibo with a data harvesting programme. After filtering data, anlaysis was carried out on 5746 units. Espeically, we focused on ‘Seoul’, one of the biggest cities in Asia for wanna-visit tour destination. The focus of this study is the two types of user certification (official vs. personal) in concept of a rational information search and the moderating role of information elaboration level. To verify hypotheses, the Poisson Regression Method was applied. Empirical results indicated that ‘information shoppers’ for tourism purpose would react differently by information source certifications. Consumers are less likely to share ‘Like’ count generated by an official verified user when content elaboration level is relatively high. To the contrary, for a personal certification user, people are less likely to repost under high elaboration.
摘要在SNS旅游营销中,消费者的信息搜索与分享行为对企业的战略决策至关重要。虽然有很多关于SNS营销的研究,但与以往的研究不同,我们的实证研究考察的是新浪微博用户认证与信息细化程度之间的关系。利用旅游信息扩散作为理性指标,为解释消费者对“转发”和“喜欢”的行为提供检验。为了理解这一现象,我们使用数据收集程序从新浪微博收集数据。经数据过滤后,对5746台进行了分析。我们特别关注了“首尔”,这是亚洲最大的旅游目的地之一。本研究的重点是两种类型的用户认证(官方和个人)在理性信息搜索的概念和信息阐述水平的调节作用。为了验证假设,我们采用了泊松回归方法。实证结果表明,旅游目的的“信息购物者”对信息源认证的反应不同。当内容精细化水平相对较高时,消费者不太可能分享由官方认证用户生成的“喜欢”计数。相反,对于个人认证用户来说,人们不太可能在高度细化的情况下转发。
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引用次数: 8
A study on the effects of demographic factors on hotel selection process 人口因素对酒店选择过程的影响研究
Pub Date : 2017-10-02 DOI: 10.1080/15980634.2017.1383763
Selda Uca, V. Altintas, D. Tuzunkan, M. Toanoglou
Abstract The purpose of this study is to determine the factors that affect the hotel selection process and to find out whether these factors differ depending on demographic variables. For this purpose, a field study was carried out with the participation of individuals residing in the city of Istanbul. Four hundred persons participated in the survey that was carried out under the study. As a result, it was found that while factors affecting the hotel selection process changed according to gender and age of the participants, they did not differ according to level of education and household income. Future recommendations were made in accordance with the findings.
本研究的目的是确定影响酒店选择过程的因素,并找出这些因素是否因人口统计变量而不同。为此目的,在居住在伊斯坦布尔市的个人的参与下进行了一项实地研究。400人参与了这项研究进行的调查。结果发现,虽然影响酒店选择过程的因素会根据参与者的性别和年龄而变化,但并不会根据受教育程度和家庭收入而有所不同。今后的建议是根据调查结果提出的。
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引用次数: 6
Alignment of tourism against poverty in Bale eco-region, Dinsho district, Ethiopia 埃塞俄比亚Dinsho区Bale生态区旅游业与贫困的结合
Pub Date : 2017-10-02 DOI: 10.1080/15980634.2017.1384132
Nafbek Solomon Kebede, B. Bayeh
Abstract Ethiopia remains to be one of the poorest countries despite its fastest economic growth. Reducing poverty requires pro-poor growth. As the measurement of impacts of tourism at macro level does not give the full picture of the impacts on the poor, this study has gone some way towards assessing the alignment of tourism in combating poverty in Bale eco-region, Dinsho district, Ethiopia. Kebeles were stratified into five strata. After proportionate sampling used to select sample from each stratum, simple random sampling was employed to contact 368 individual observations then. The study was designed to be descriptive. Primary and secondary data sources were used. Data were analysed using both the descriptive and inferential statistics. Income was the main poverty measurements. The findings showed that tourism is neither strongly aligned against poverty nor the low living standards of locals.
埃塞俄比亚尽管经济增长最快,但仍然是最贫穷的国家之一。减少贫困需要有利于穷人的增长。由于在宏观层面上衡量旅游业的影响并不能全面反映旅游业对穷人的影响,本研究在一定程度上评估了埃塞俄比亚Dinsho地区Bale生态区旅游业在消除贫困方面的一致性。Kebeles被分成五层。在按比例抽样的基础上,对每一层进行抽样后,再进行简单随机抽样,共接触368个个体观测点。这项研究被设计成描述性的。使用了主要和次要数据来源。数据分析使用描述性和推理统计。收入是衡量贫困的主要标准。调查结果显示,旅游业既不能消除贫困,也不能消除当地人的低生活水平。
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引用次数: 6
Measuring the effect of ubiquitous Internet success on travelers’ perceived value and overall tourism destination satisfaction 衡量无处不在的互联网成功对旅行者感知价值和整体旅游目的地满意度的影响
Pub Date : 2017-10-02 DOI: 10.1080/15980634.2017.1393903
C. Pai, Zihao Wang, Shun-Hsing Chen
Abstract The Internet has not only gained wide-spread popularity; it has gradually become a necessity of modern life. In addition, the popularity of mobile devices has changed tourists’ travel habits; numerous travel activities can now be accessed through smartphone applications. As a result, Internet access has become a key requirement for tourism. Therefore, understanding the relationship between the availability of Internet access at a given tourist destination and the overall satisfaction of tourists at that destination is vital. This study modified the information systems (IS) success model to analyze how tourists’ perceived value of a tour and overall satisfaction is affected by the availability of Internet access. Questionnaires were distributed to 457 tourists who had made use of Macau’s ubiquitous Internet access. The IS success model was tested using structural equation modeling. The results revealed that Macau’s current level of Internet availability can positively influence value as perceived by tourists and enhance their satisfaction. The results of this study are expected to help Internet providers and related local tourism groups in Macau. Understanding the relationship between perceived value and overall satisfaction can greatly facilitate the use of these two factors, and could assist stakeholders in understanding that Macau’s Internet infrastructure must be improved for tourists.
互联网不仅得到了广泛的普及;它已逐渐成为现代生活的必需品。此外,移动设备的普及改变了游客的旅游习惯;许多旅游活动现在可以通过智能手机应用程序访问。因此,互联网接入已成为旅游业的一项关键要求。因此,了解特定旅游目的地的互联网接入可用性与游客在该目的地的总体满意度之间的关系至关重要。本研究修正资讯系统(IS)成功模型,以分析游客对旅游的感知价值和整体满意度如何受到互联网接入的影响。调查问卷共向457名曾使用澳门无处不在的互联网服务的游客发放。采用结构方程模型对IS成功模型进行了检验。结果显示,澳门目前的互联网可用性水平对游客的感知价值产生积极影响,并提高他们的满意度。本研究的结果可望为澳门的互联网供应商及相关的本地旅游团体提供帮助。了解感知价值和整体满意度之间的关系,可以极大地促进这两个因素的使用,并有助于利益相关者理解澳门必须为游客改善互联网基础设施。
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引用次数: 3
Who benefits from the ecotourism sector in Southern Ethiopia? 谁从埃塞俄比亚南部的生态旅游业中受益?
Pub Date : 2017-10-02 DOI: 10.1080/15980634.2017.1384133
A. Wondirad
Abstract Ecotourism has emerged within the umbrella of alternative tourism development in the 1980s. Since its emergence ecotourism has been championed as a tool to achieve the dual aims of conservation and development. However, ecotourism is criticized for not attaining the objectives it purports. In contrast to a self-fulfilling prophesy research approach whose intent is to prove something with preconceived assumptions, this study seeks to explore and better understand the reality on the ground under the lenses of stakeholder and collaboration theories and the principles of triple bottom-line predominantly from participants point of view. The study argues that in destinations of developing countries where there are limited livelihood opportunities, failure to meaningfully participate ecotourism stakeholders, especially host communities accelerates not only the demise of ecotourism but also jeopardizes the entire ecosystem. Based on the findings, recommendations are made for the various stakeholders to redress the current situation and develop the ecotourism sector in a more participative and sustainable manner.
生态旅游是在20世纪80年代替代旅游发展的保护伞下出现的。自出现以来,生态旅游一直被推崇为实现保护和发展双重目标的工具。然而,生态旅游因未能实现其目标而受到批评。与自我实现的预言研究方法(其目的是用先入为主的假设来证明某些东西)相反,本研究试图在利益相关者和合作理论以及主要从参与者的角度出发的三重底线原则的镜头下探索和更好地理解现实。该研究认为,在发展中国家的目的地,生计机会有限,生态旅游利益相关者,特别是东道国社区未能有效参与,不仅会加速生态旅游的消亡,还会危及整个生态系统。根据调查结果,为各利益相关者提出建议,以纠正目前的状况,并以更具参与性和可持续性的方式发展生态旅游部门。
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引用次数: 19
Motive-based segmentation of tourists in rural areas: the case of Maragheh, East Azerbaijan, Iran 基于动机的农村旅游者细分:以伊朗东阿塞拜疆马拉赫为例
Pub Date : 2017-10-02 DOI: 10.1080/15980634.2017.1400807
H. Varmazyari, Mohsen Babaei, K. Vafadari, B. Imani
Abstract Tourism development in rural areas is one of the most important support strategies for farm diversification and rural development. In Iran, the industry has gained increasing attention in recent years, but less attention has been paid to rural tourism market segmentation to identify homogeneous groups of tourists. Therefore, this study aimed at understanding the segmentation of this market by researching the motives of tourists travel to the villages of Maragheh County in Iran, which has extraordinarily beautiful gardens and very attractive scenery. The sample size of this study was 200 tourists selected by the convenience sampling method. Data were collected through structured questionnaires. A factor-clustering method determined five distinct segments: ‘self-actualized married women’, ‘married nostalgic men’, ‘young learning and nutrition-sensitive tourists’ and ‘energetic and contact in nature young tourists’. Understanding these segments will provide valuable information for rural tourism tour operators and destination management organizations.
农村旅游开发是农业多元化和农村发展的重要支撑战略之一。在伊朗,该行业近年来受到越来越多的关注,但对乡村旅游市场细分的关注较少,以确定同质的游客群体。因此,本研究旨在通过研究游客前往伊朗Maragheh县村庄的动机来了解这一市场的细分,该村庄拥有非常美丽的花园和非常吸引人的风景。本研究的样本量为200名游客,采用方便抽样法。数据通过结构化问卷收集。因子聚类方法确定了五个不同的细分:“自我实现的已婚女性”,“已婚怀旧男性”,“年轻学习和营养敏感的游客”和“精力充沛和接触大自然的年轻游客”。了解这些细分市场将为乡村旅游经营者和目的地管理组织提供有价值的信息。
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引用次数: 2
期刊
International Journal of Tourism Sciences
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