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“Tele-everything” world and hybrid office model – new global trends after the COVID-19 pandemic “远程办公”世界和混合办公模式——新冠疫情后的全球新趋势
Pub Date : 2021-10-23 DOI: 10.26425/2309-3633-2021-9-3-125-136
Вызовы И Угрозы, пандемию Covid, Васильева Елена Викторовна, Elena V. Vasilieva
As a result of forced social distancing and nationwide blockages, the habit of doing everything remotely has rapidly developed in society. The majority of work and household activities have been transferred to the Internet, and this has naturally led to the emergence of a new trend – “TV-everything” world.The rapid shift to a remote format and accelerated automation of processes have also changed attitudes to the previous management rules. The vast majority of companies decided during the pandemic to move some categories of staff to full-time remote work. One of the most debated topics today is the hybrid office model, where some employees work from home.The aim of the study is to show the consequences of the pandemic, which will determine the growth points in technology and management for the future, and to highlight the important challenges that the new norm of organisational management brings with it.The article presents the results of a survey of managers from various sectors carried out between March and April 2021. A review of the use of new technologies to improve the quality of the hybrid office was carried out. The importance of reinforcing the corporate culture in a remote working environment is highlighted and some guidelines for building communication in a remote working team environment are listed.These include: fostering corporate spirit, establishing a shared vision of the situation, mentoring, a culture of continuous feedback, informal communication, and newcomer adaptation.In a changing work environment, companies need to be extremely attentive to the well-being and productivity of teams and the mental health of employees. A number of measures have been proposed to monitor and improve the resource status of staff in organisations, including the use of computer systems that can conduct real-time assessments of employee performance and engagement based on artificial intelligence technologies.
由于被迫保持社会距离和全国范围内的封锁,远程做事的习惯在社会上迅速发展。大部分的工作和家庭活动已经转移到互联网上,这自然导致了一个新趋势的出现——“电视一切”的世界。迅速转向远程格式和进程加速自动化也改变了对以前管理规则的态度。在疫情期间,绝大多数公司决定将某些类别的工作人员转为全职远程工作。当今最受争议的话题之一是混合办公模式,即一些员工在家工作。这项研究的目的是显示大流行的后果,这将决定未来技术和管理的增长点,并强调组织管理的新规范带来的重要挑战。本文介绍了2021年3月至4月期间对各行业经理进行的一项调查的结果。对使用新技术以提高混合办公室的质量进行了审查。强调了在远程工作环境中加强企业文化的重要性,并列出了在远程工作团队环境中建立沟通的一些指导方针。这些包括:培养企业精神、建立对形势的共同看法、指导、持续反馈的文化、非正式沟通和新人适应。在不断变化的工作环境中,公司需要非常关注团队的福祉和生产力,以及员工的心理健康。已经提出了一些措施来监测和改善组织中员工的资源状况,包括使用可以基于人工智能技术对员工绩效和敬业度进行实时评估的计算机系统。
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引用次数: 1
Changes in the organisation management system 组织管理体系的变化
Pub Date : 2021-10-23 DOI: 10.26425/2309-3633-2021-9-3-90-98
V. Antonov, E. V. Kuptsova, E. S. Kuptsova
Modern business operates in a new reality – the dominance of information technology and changing forms of organisations. Against this backdrop, the crisis of the management system, its inability to effectively deal with business issues, has clearly manifested itself. The COVID-19 epidemic has significantly complicated the situation in the management. The aim of the study is to outline ways of transforming the management system to help enterprises emerge from organisational stress. The state of governance is analysed over time: 1) the situation before the pandemic is considered; 2) the current changes since the pandemic began, in the face of both constrained business activity and a worsening crisis, are noted; 3) а forecast is given for business and management organisations for the coming post-pandemic period and regarding conversion to the new format of operations in which remote management and networked organisations have a strong place. A desk study was used and data from nationwide surveys of management employees was used. The research resulted in tactical and strategic decisions to improve the management system in organisations and proposals for changes in the theoretical and methodological basis of management, proposals for changes to the theoretical and methodological basis of governance.Management should be based on the laws of development of socio-economic systems rather than on precedents from business practices. Interaction management, trust management, real-time strategic management are paramount and require organisations to be adaptable, flexible, integrated and self-organised. Using the possibilities of digitalisation, it is necessary to improve the accuracy of management, ensuring that management decisions are calculated and learn to measure not only the results of activities, but also the state of the economic system. The philosophical foundations of management must be changed, based on the development of science, education and culture.
现代商业运作在一个新的现实-信息技术的主导地位和不断变化的组织形式。在这种情况下,无法有效处理业务问题的经营体制危机已经明显显现出来。新冠肺炎疫情使管理形势明显复杂化。该研究的目的是概述管理系统转型的方法,以帮助企业摆脱组织压力。随着时间的推移,对治理状况进行分析:1)审议大流行之前的情况;2)注意到大流行开始以来在商业活动受限和危机恶化的情况下所发生的变化;3)对即将到来的大流行后时期的商业和管理组织以及向远程管理和网络化组织具有强大地位的新业务形式的转变作出了预测。该研究采用了案头研究和来自全国管理人员调查的数据。这项研究产生了改进组织管理系统的战术和战略决策,提出了改变管理理论和方法基础的建议,提出了改变治理理论和方法基础的建议。管理应根据社会经济制度的发展规律,而不是根据商业惯例的先例。互动管理、信任管理、实时战略管理是至关重要的,要求组织具有适应性、灵活性、集成性和自组织性。利用数字化的可能性,有必要提高管理的准确性,确保管理决策得到计算,并学会不仅衡量活动的结果,还衡量经济系统的状态。管理的哲学基础必须根据科学、教育和文化的发展而改变。
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引用次数: 2
Specialists and generalists 专家和多面手
Pub Date : 2021-10-23 DOI: 10.26425/2309-3633-2021-9-3-46-55
I. Anokhov
The article considers labor specialization in terms of A.A. Bogdanov’s General Organizational Science (Tectology), whose methodology provides conclusions different from generally accepted A. Smith’s concept of labor division. The article’s goal is to investigate specialist’s characteristics and his difference from generalist.In terms of tectology, the difference is the cause of any process or phenomenon. Labor specialization is also based on difference – the difference between initial resources and collective consumption. The depth of labor specialization is determined by the number of people and the volume of their consumption. Reaching the global market’s limits has led to a reduction of differences in most markets and a decrease in production profitability, which in the long term can lead to the curtailment of material and energy flows. A qualitatively new difference may be the difference between the values and meanings of humanity, on the one hand, and the dehumanized technosphere, on the other. Subjects capable of linking these differences are generalists, capable of combining an understanding of the technosphere as a system, an awareness of long-term cause-and-effect relations, and the values and meanings of humanity.The scientific novelty of the findings obtained lies in studying labor specialization and the prospects of its transition to universalization and generalization.
本文从波格丹诺夫的《一般组织科学(技术)》的角度来考虑劳动分工,其方法论提供了不同于普遍接受的史密斯的分工概念的结论。本文旨在探讨专才的特点及其与通才的区别。就技术而言,差异是任何过程或现象产生的原因。劳动专业化也是基于差异——初始资源和集体消费之间的差异。劳动分工的深度是由人口数量和消费总量决定的。达到全球市场的极限导致大多数市场的差异缩小,生产盈利能力下降,从长远来看,这可能导致物质和能源流动的减少。一种新的质的差异可能是人类的价值和意义与非人性化的技术圈之间的差异。能够将这些差异联系起来的主体是通才,能够将对技术圈作为一个系统的理解、对长期因果关系的认识以及人类的价值和意义结合起来。研究结果的科学新颖性在于研究了劳动专业化及其向普遍化和一般化过渡的前景。
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引用次数: 0
Correlation and regression analysis of the investment attractiveness of the petroleum refining industry 石油炼制行业投资吸引力的相关与回归分析
Pub Date : 2021-10-23 DOI: 10.26425/2309-3633-2021-9-3-27-38
Принято, Гайфуллина Марина Михайловна, M. Gayfullina, G. Nizamova
The article presents the results of the analysis of the investment attractiveness of the petroleum refining industry using correlation and regression methods. It has been suggested to evaluate the level of investment attractiveness of the petroleum refining industry through capital productivity. A system of indicators affecting the investment attractiveness of the petroleum refining has been formed in the context of resource and production, financial, economic and social groups of factors. This methodology of correlation and regression analysis for modeling factors affecting investment attractiveness has been presented. The methodology includes the construction of a pair correlation, the selection of factors, the construction of a generalised correlation matrix using the “Correlation” tool in the “Data Analysis” package Microsoft Excel, the regression analysis based on the finally selected factors, the construction of the regression equation, the justification of the obtained dependence using the “Regression” tool in the “Data Analysis” package MS Excel.According to the results of calculations for the type of economic activity “Production of coke and petroleum products” in the Russian Federation in dynamics for 2012 –2019, a strong correlation has been revealed between the output-capital ratio and such factors as the oil refining depth, profit from sales and labor productivity.The results of the study can be used to identify significant factors affecting the investment attractiveness of the petroleum refining industry in order to further optimise them.
本文介绍了运用相关分析和回归分析方法对石油炼制工业投资吸引力进行分析的结果。建议用资本生产率来评价石油炼制行业的投资吸引力水平。在资源和生产、金融、经济和社会群体等因素的背景下,形成了影响石油炼制投资吸引力的指标体系。本文提出了影响投资吸引力的相关回归分析方法。方法包括:建立对相关关系,选取因素,利用Microsoft Excel“数据分析”软件包中的“相关”工具构造广义相关矩阵,根据最终选取的因素进行回归分析,构建回归方程,利用MS Excel“数据分析”软件包中的“回归”工具对得到的相关性进行论证。根据俄罗斯联邦2012 -2019年动态经济活动类型“焦炭和石油产品生产”的计算结果,产出资本比与炼油深度、销售利润和劳动生产率等因素之间存在很强的相关性。研究结果可用于识别影响石油炼制行业投资吸引力的重要因素,并对其进行进一步优化。
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引用次数: 1
Analysis of the state of electronic banking services in the Arab countries 阿拉伯国家电子银行服务状况分析
Pub Date : 2021-10-23 DOI: 10.26425/2309-3633-2021-9-3-99-111
E. Vasilieva, A. Alhannah
The analysis of the provision of electronic banking services in Arab countries has been performed. The banking sector is an important part of the economy in any country, however in the Arab countries there are certain problems in the application of the concept of electronic banking. The purpose of this study is a comparative analysis of approaches to the application of information and communication technologies in the banking sector in Algeria, the United Arab Emirates and Syria, identification of the features and bottlenecks in the development of electronic banking services.It has been shown that in order to develop a strong economy and provide quality services that meet customer needs, Arab countries are clearly keen to implement the concept of electronic banking in their banks, but there are still some obstacles which prevent them from competing with international financial organisations. On the other hand, there are several successful scenarios for providing electronic services around the world, for example, the experience of the United Arab Emirates, Algeria, Lebanon and other Arab countries.To assess the level of use of electronic services by the Syrian population at the present time, the authors conducted a survey of clients of the Syrian state and private banks. Based on the survey results, it has been concluded that customers are interested in receiving services in electronic form, but this is hindered by the political situation in the country and a number of other problems. General conclusions have been made about the priority of measures that should be taken at the state level in order for Arab banks to meet modern trends in the financial sector.
对阿拉伯国家提供电子银行服务的情况进行了分析。银行业是任何国家经济的重要组成部分,但在阿拉伯国家,电子银行概念的应用存在某些问题。本研究的目的是比较分析阿尔及利亚、阿拉伯联合酋长国和叙利亚在银行部门应用信息和通信技术的方法,确定电子银行服务发展的特点和瓶颈。事实表明,为了发展强大的经济并提供满足客户需求的优质服务,阿拉伯国家显然热衷于在其银行中实施电子银行的概念,但仍存在一些障碍,阻碍了它们与国际金融组织竞争。另一方面,在世界各地提供电子服务有几个成功的方案,例如阿拉伯联合酋长国、阿尔及利亚、黎巴嫩和其他阿拉伯国家的经验。为了评估叙利亚人口目前使用电子服务的水平,作者对叙利亚国有和私人银行的客户进行了一项调查。根据调查结果,得出的结论是,客户有兴趣接受电子形式的服务,但这受到该国政治局势和其他一些问题的阻碍。已经就国家一级应采取的措施的优先顺序得出了一般性结论,以便阿拉伯银行适应金融部门的现代趋势。
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引用次数: 0
Information support for strategic management decisions based on total life cycle costing of the product 基于产品全生命周期成本的战略管理决策的信息支持
Pub Date : 2021-07-01 DOI: 10.26425/2309-3633-2021-9-2-24-32
G. A. Adamova
The development of innovative technologies in production against the background of the globalization of commodity markets and increased competition has led to a reduction in the life cycle of most products of industrial companies, while increasing the requirements for the validity of management decisions regarding the release of new types of products and product range planning. The purpose of this research is to study the problem of information support for the strategic management of large manufacturing companies in the context of the need to make effective management decisions on the planning of the product range, the implementation of capital investment, the launch of new products based on the implementation and use of the full life cycle calculation system. The paper analyses the prerequisites for the emergence of a system of calculating the full life cycle of a product, considers the key features and advantages of using this system. The study formulates the requirements for the organization of cost accounting in the context of the application of the calculation of the full life cycle, gives recommendations for planning and controlling costs in the context of the stages of the “life” of the product. The author made a conclusion about the expediency of implementing the system under consideration for Russian manufacturing companies, revealed the sequence of applying the calculation method in the conditions of its use. The article shows the possibilities of using Japanese cost management systems and cost calculation in relation to individual stages of the life cycle. The paper gives the characteristic features of companies for which the use of this system is most appropriate.
在商品市场全球化和竞争加剧的背景下,生产中创新技术的发展导致工业公司大多数产品的生命周期缩短,同时增加了关于新类型产品发布和产品范围规划的管理决策有效性的要求。本研究的目的是研究在需要对产品范围的规划、资金投入的实施、新产品的推出进行有效管理决策的背景下,基于全生命周期计算系统的实施和使用,为大型制造企业战略管理提供信息支持的问题。分析了产品全生命周期计算系统产生的前提条件,提出了使用该系统的主要特点和优点。本研究在应用全生命周期计算的背景下,对组织成本核算提出了要求,并在产品“生命”的各个阶段的背景下,对成本的规划和控制提出了建议。作者对该系统在俄罗斯制造企业实施的可行性进行了论证,揭示了该计算方法在其使用条件下的应用顺序。本文展示了在生命周期的各个阶段使用日本成本管理系统和成本计算的可能性。本文给出了最适合使用该系统的企业的特点。
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引用次数: 0
Business strategy design methodologies: from product design to platform design 商业战略设计方法论:从产品设计到平台设计
Pub Date : 2021-07-01 DOI: 10.26425/2309-3633-2021-9-2-76-89
E. Vasilieva
The article presents an analysis of modern methodologies that are successfully used for the development of innovative products and ecosystem platforms. The paper describes the tools of the “Jobs To Be Done” approach. The author highlights the differences between the two concepts “Jobs-As-Activities” and “Jobs-As-Progress”. The study emphasizes the importance of studying the digital client path. The publication presents by step-by-step an algorithm for constructing a strategy for bringing a new offer to the market based on the “Jobs To Be Done” method. The article presents examples of filling in the Job stories Canvas, interview framework in “Jobs To Be Done” format, Process Making Forces Canvas.The study shows the tools that are successfully used in creating a business strategy based on an ecosystem platform. The paper substantiates the importance of customer-oriented approach and switching to an ecosystem approach to the development of a business model. The author highlights the benefits from the ecosystem of the user, business owner and partners.The study gives an overview of ecosystem types according to the Gartner classification with examples in Russian ecosystems. The author provides tools of the Platform Design (Platform Innovation Kit) which allow you to develop an integrated environment for the development of the customer experience, to improve consumer goods and services: VRIO framework, a Matrix of Motivation, the Ecosystem Platform Relations Canvas, Training Mechanism Canvas, Value Proposition Canvas and Platform Business Models Canvas. These tools expand the design thinking portfolio.
本文介绍了成功用于创新产品和生态系统平台开发的现代方法的分析。本文描述了“待完成的工作”方法的工具。作者强调了“工作作为活动”和“工作作为进步”这两个概念之间的区别。该研究强调了研究数字客户端路径的重要性。该出版物以“待完成的工作”方法为基础,逐步介绍了构建将新报价推向市场的策略的算法。本文介绍了填写工作故事画布、“要完成的工作”格式的面试框架、过程制作力画布的示例。该研究展示了在创建基于生态系统平台的商业战略时成功使用的工具。本文证实了以客户为导向的方法和转向生态系统方法对商业模式发展的重要性。作者强调了用户、企业所有者和合作伙伴的生态系统所带来的好处。本研究以俄罗斯生态系统为例,根据Gartner的分类对生态系统类型进行了概述。作者提供了平台设计(平台创新套件)的工具,允许您开发一个集成的环境来开发客户体验,以改善消费品和服务:VRIO框架,动机矩阵,生态系统平台关系画布,培训机制画布,价值主张画布和平台商业模型画布。这些工具扩展了设计思维组合。
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引用次数: 0
Global oil risk price management in Iran and Russia 伊朗和俄罗斯的全球石油风险价格管理
Pub Date : 2021-07-01 DOI: 10.26425/2309-3633-2021-9-2-33-45
S. Alikhani
Oil is one of the most important sources of income for oil-exporting countries such as the Russian Federation and Iran, as well as the main raw material in the production process in oil-importing countries. Risks fluctuations in world oil prices can cause sovereign financial risks of instability in macroeconomic variables in both groups of oil exporting and importing countries. Negative shocks in world oil prices for countries such as Iran and Russia, whose economic structure is oriented towards oil and provides a significant part of the state budget through oil, could have significant consequences for the economies of these countries. Such fluctuations not only affect the economies of oil-importing countries, but are also one of the main causes of disruptions in the economies of oil-exporting countries. This study examines the government's management of risk fluctuations in world oil prices and its actions in Iran and Russia. The results of this study show that Iran and Russia, as sanctioned countries and oil exporters, have taken various measures to deal with these shocks, the most important of which is the creation of sovereign wealth funds in the two countries. In this article, the characteristics of national development funds in Iran and Russia are compared. The differences between Iran and Russia in risk management and the structure of these funds are shown.
石油是俄罗斯联邦和伊朗等石油出口国最重要的收入来源之一,也是石油进口国生产过程中的主要原料。世界石油价格的波动可能导致石油出口国和进口国两类宏观经济变量不稳定的主权金融风险。伊朗和俄罗斯等国家的经济结构以石油为导向,并通过石油提供了国家预算的很大一部分,如果世界油价对这些国家产生负面冲击,可能会对这些国家的经济产生重大影响。这种波动不仅影响石油进口国的经济,而且也是石油出口国经济中断的主要原因之一。本研究考察了政府对世界石油价格风险波动的管理及其在伊朗和俄罗斯的行动。本研究结果表明,伊朗和俄罗斯作为受制裁国家和石油出口国,已经采取了各种措施来应对这些冲击,其中最重要的是在两国建立主权财富基金。本文比较了伊朗和俄罗斯国家发展基金的特点。显示了伊朗和俄罗斯在风险管理和这些基金结构方面的差异。
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引用次数: 0
Digital HR tools and their role in improving the competitiveness of companies 数字人力资源工具及其在提高公司竞争力中的作用
Pub Date : 2021-07-01 DOI: 10.26425/2309-3633-2021-9-2-90-102
конкурентоспособности компаний, Дегтярёва Виктория Владимировна, Viktoria V. Degtyareva
The article analyses the transformation processes, the Genesis of which is due to the practice of using digital HR tools in the context of the implementation of the National Program “Digital Economy of the Russian Federation”, and the determinations of the importance that these tools have for solving the problem of improving the competitiveness of a single company. The paper indicates the prerequisites for the introduction of digital tools in the existing methods of personnel management. The author outlines the guidelines for the development of this industry on the basis of the Federal Program “Personnel for the Digital Economy”. The study identifies factors that characterize the transformation of the HR industry due to the impact of digitalization.The paper shows the experience of implementing SAP Success Factors tools, which indicates that this cloud system, including a set of automated solutions for working with personnel, will allow you to manage talents. The multi-functionality of the system ensures the management of human resources through the use of cloud technologies at all stages: from recruitment to the implementation of the company’s personnel policy. The article shows the advantages of the SAP Success Factors system. The expected effects of implementing SAP Success Factors are to increase the operational efficiency of HR and the efficiency of business processes, as well as to expand the experience of employees.The author concludes that the existing methods of personnel Management are being transformed under the influence of digital technologies and, since human resources play a key role in achieving the organization’s goals, their effective use has a positive impact on its competitiveness. The article contains the results with the elements of scientific novelty: range of factors of HR’s transformation under the influence of digitalization and characterization of the relationship between the use of digital tools in the practice of human resource management and the level of its competitiveness are determined by the author.
本文分析了转型过程,其起源是由于在实施国家计划“俄罗斯联邦数字经济”的背景下使用数字人力资源工具的实践,以及这些工具对解决提高单个公司竞争力问题的重要性的决定。本文指出了在现有的人事管理方法中引入数字化工具的前提条件。作者在联邦计划“数字经济人才”的基础上概述了该行业发展的指导方针。该研究确定了数字化影响下人力资源行业转型的特征因素。本文展示了实施SAP成功因素工具的经验,这表明这个云系统,包括一套与人员一起工作的自动化解决方案,将允许您管理人才。该系统的多功能确保了从招聘到公司人事政策实施的各个阶段通过使用云技术来管理人力资源。本文介绍了SAP成功因素系统的优点。实施SAP成功因素的预期效果是提高人力资源的运营效率和业务流程的效率,并扩大员工的经验。作者的结论是,在数字技术的影响下,现有的人事管理方法正在发生转变,由于人力资源在实现组织目标方面发挥着关键作用,因此有效利用人力资源对其竞争力产生了积极影响。本文包含了具有科学新颖性的结果:作者确定了数字化影响下人力资源转型的因素范围,并对人力资源管理实践中使用数字化工具与竞争力水平之间的关系进行了表征。
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引用次数: 2
Features of metropolitan area governance models 大都市圈治理模式的特点
Pub Date : 2021-07-01 DOI: 10.26425/2309-3633-2021-9-2-57-75
Y. Pavlov, G. Khmeleva
The article develops a methodological basis for choosing the optimal model for managing the agglomeration of settlements. The existing agglomeration problems and the need to accelerate growth due to the agglomeration effect form a challenge to the agglomeration governance system. For an adequate response it is important to understand the capabilities of governance models. These capabilities can be expressed through the description of the features of the models.For a large-scale description of the features of models, it is necessary to form groups of features, characterize each feature, compare the models according to the degree of its manifestation, and, if possible, explain the reason for the differences. The article investigates research papers within the framework of the theory of municipal reformers, the theory of public choice, in particular on the issues of centralization / decentralization of municipalities, intermunicipal cooperation, the efficiency of the economy of the public sector. The authors used general scientific methods of analysis, synthesis, grouping, comparison.The revealed features make it possible to assess the governance model in terms of what the agglomeration will receive from its implementation. All features are combined into five groups: economic, social, administrative efficiency, democratization, stability. The study revealed 29 features, presented their explanation and degree of development, depending on the type of governance model.As a result of the study, the possibilities for justifying the feasibility of introducing models have increased. The authors represented scientific novelty by a more complete list of the features of models, a more detailed presentation of them, the approach of presenting information “from features”, a convenient grouping that allows you to use the characteristic to assess the effectiveness of the activities of government authorities. The study can be useful for civil servants in charge of agglomeration processes.
本文为选择最优的聚落管理模式提供了方法论基础。存在的集聚问题以及集聚效应对加速增长的需求对集聚治理体系提出了挑战。为了获得充分的响应,理解治理模型的功能是很重要的。这些功能可以通过模型特征的描述来表达。对于模型特征的大规模描述,有必要形成特征组,对每个特征进行表征,根据其表现的程度对模型进行比较,如果可能的话,解释差异的原因。本文考察了市政改革理论、公共选择理论框架内的研究论文,特别是关于市政中央集权/分权、市政间合作、公共部门经济效率等问题。作者采用了分析、综合、分组、比较的一般科学方法。揭示的特性使我们能够根据集群将从治理模型的实现中获得什么来评估治理模型。所有这些特点可以归纳为五类:经济、社会、行政效率、民主化、稳定。该研究揭示了29个特征,并根据治理模型的类型给出了它们的解释和发展程度。由于这项研究的结果,证明引入模型的可行性的可能性增加了。作者通过更完整的模型特征列表、更详细的描述、“从特征”呈现信息的方法、方便的分组(允许您使用特征来评估政府当局活动的有效性)来代表科学的新颖性。本研究对从事集聚工作的公务员具有一定的借鉴意义。
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引用次数: 1
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Upravlenie
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