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Crafting Loyalty: How Social, Seductive, and Recreational Experiences Shape Mall-Goers' Fidelity Through Visitor Satisfaction 打造忠诚度:社交、诱惑和娱乐体验如何通过游客满意度塑造购物者的忠诚度
Pub Date : 2024-01-03 DOI: 10.37275/oaijss.v7i2.225
Elma Oktaviani
This research aims to analyze the influence of social experience, seductive experience, and recreational experience on mall visitor loyalty which is mediated by visitor satisfaction. This type of research is descriptive research with the research population being Indonesian citizens and 100 respondents were obtained through a sampling technique, namely purposive sampling with criteria (they are Indonesian citizens who come from one of the regions in Java: Jakarta, West Java, Central Java, East Java, and Yogyakarta 2). Have visited the mall in their area at least once. The data analysis technique used in this research is PLS (partial least squares) and from the results of data analysis it is found that social experience and visitor satisfaction partially have a positive influence on visitor loyalty, seductive experience and recreational experience partially have no effect on mall visitor loyalty. Visitor satisfaction can mediate the influence of social experience on mall visitor loyalty, but is unable to partially mediate seductive experience and recreational experience on mall visitor loyalty.
本研究旨在分析社会体验、诱惑体验和娱乐体验对商场游客忠诚度的影响,而游客忠诚度又以游客满意度为中介。本研究属于描述性研究,研究对象为印尼公民,通过抽样技术,即目的性抽样,获得 100 名受访者,抽样标准为(他们是来自爪哇其中一个地区的印尼公民:雅加达、西爪哇、中爪哇、东爪哇和日惹 2).至少去过一次所在地区的商场。本研究使用的数据分析技术是偏最小二乘法(PLS),从数据分析结果中可以发现,社会体验和游客满意度对游客忠诚度有部分积极影响,诱惑体验和娱乐体验对商场游客忠诚度没有部分影响。游客满意度可以调节社会体验对商场游客忠诚度的影响,但无法部分调节诱惑体验和娱乐体验对商场游客忠诚度的影响。
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引用次数: 0
The Influence of Transformational Leadership Style and Military Organizational Culture on Soldier Performance at Makorem 101/Antasari 变革型领导风格和军事组织文化对 Makorem 101/Antasari 士兵表现的影响
Pub Date : 2023-12-29 DOI: 10.37275/oaijss.v7i2.224
Ari Aryanto, A. A. Bachri, H. U. Anisah
Improving the quality of soldier performance is greatly influenced by leadership and organizational culture. The aim of this study is analysis the influence of transformational leadership style and military organizational culture on the performance of soldiers in Makorem 101/Antasari. The research method is quantitative using partial least squarewith data analysis using Smart PLS 3.0 software. The study population consists of 100 soldiers from the Military Regional Command (MAKOREM) 101/Antasari. The result shows that transformational leadership style and military organizational culture on soldier performance.
提高士兵绩效的质量在很大程度上受到领导力和组织文化的影响。本研究旨在分析变革型领导风格和军事组织文化对 Makorem 101/Antasari 士兵绩效的影响。研究方法是使用偏最小二乘法进行定量分析,并使用 Smart PLS 3.0 软件进行数据分析。研究对象包括来自 101 安塔萨里军事区域指挥部(MAKOREM)的 100 名士兵。结果表明,变革型领导风格和军事组织文化对士兵绩效有影响。
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引用次数: 0
The Influence of Promotion and Product Quality on Competitive Advantage: Study on CV. Putri Bungsu 促销和产品质量对竞争优势的影响:简历研究Putri Bungsu
Pub Date : 2023-11-30 DOI: 10.37275/oaijss.v7i1.215
CV. Putri Bungsu, Siti Nabila, H. U. Anisah
Promotion indeed acts as a medium to convey information to the public regarding the benefits in the form of added value derived from the quality of the company's products. This helps the company's competitive advantage. Competition between distributors of various cement brands is only more dominant in marketing strategy and product quality. Therefore, the researcher took two points from the marketing mix, namely promotion and product quality, as variables that influence competitive advantage. This emphasizes that companies with marketing mix strategies in conveying information to the public through promotions have adequate product quality in the context of competitive advantage. This research aims to analyze the influence of promotion and product quality on competitive advantage. This research was conducted on a CV. Putri Bungsu, which is the official distributor company of PT. Conch South Kalimantan Cement. This type of research is quantitative research, with the sampling method used in this research being purposive sampling carried out on CV. Putri Bungsu customers. This research derived two hypotheses, which were tested using SPSS. The research results show that Promotion has a significant positive effect on competitive advantage and product quality has a significant positive effect on competitive advantage.
促销实际上是一种媒介,向公众传递有关公司产品质量所带来的增值利益的信息。这有助于提高公司的竞争优势。不同水泥品牌经销商之间的竞争只会在营销策略和产品质量方面更占优势。因此,研究人员将营销组合中的两点,即促销和产品质量,作为影响竞争优势的变量。这强调了在竞争优势的背景下,通过促销向公众传递信息的营销组合策略的企业拥有足够的产品质量。本研究旨在分析促销和产品质量对竞争优势的影响。研究对象是一家简历公司。Putri Bungsu 是 PT.Putri Bungsu,该公司是 PT.该公司是 PT.Putri Bungsu 的客户。本研究提出了两个假设,并使用 SPSS 对其进行了测试。研究结果表明,促销对竞争优势有显著的积极影响,产品质量对竞争优势有显著的积极影响。
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引用次数: 0
Efforts to Realize Good Governance through Collaborative Governance in Sambirata Village, Cilongok District, Banyumas Regency in the Development of Cardamom Cultivation 在发展豆蔻种植的过程中,班尤马斯行政区西隆克县桑比拉塔村通过合作治理实现善治的努力
Pub Date : 2023-11-27 DOI: 10.37275/oaijss.v7i1.213
Sri Rotul Marfuah, Tobirin, Denok Kurniasih, Sri Rotul, Marfuah
The implementation of cooperation is very influential in the progress of a village to create Good Governance. Sambirata Village, Cilongok District, Banyumas Regency, applies the principles of good governance for the development and improvement of village progress by utilizing the existing potential, namely cardamom. Cooperation has been carried out between the Sambirata Village Government and PT. Sidomuncul in 2019 – 2021. This collaboration has had a significant impact on Sambirata Village. Initially, Village-Owned Business Entities were not able to act as economic institutions in terms of capital and marketing. Apart from that, they were not able to collaborate with other agencies to help increase the buying and selling of cardamom. Now, they are starting to gradually enter and collaborate to expand marketing. However, in this case, it is still not fully developed. There is still much that has not been developed optimally, one of which is the empowerment of women farmers and also the residual value that is still left. This research aims to explain and illustrate the discourse on how to realize good governance through collaborative governance in Sambirata Village, Cilongok District, Banyumas Regency, and the development of cardamom cultivation. The method used is qualitative descriptive. The focus of this research is on efforts to realize good governance through collaborative governance in Sambirata Village, Cilongok District, Banyumas Regency, and the development of cardamom cultivation.
合作的实施对一个村庄的进步具有很大的影响,从而创造出良好的治理。班尤马斯行政区西隆区的桑比拉塔村(Sambirata Village)运用善治原则,通过利用现有的潜力(即豆蔻)来发展和改善村庄的进步。Sambirata 村政府与 PT.Sidomuncul 公司将于 2019-2021 年开展合作。这一合作对 Sambirata 村产生了重大影响。最初,村办企业实体在资金和营销方面无法充当经济机构。除此之外,他们还无法与其他机构合作,帮助增加豆蔻的买卖量。现在,它们开始逐步进入并合作扩大营销。然而,在这种情况下,仍未得到充分发展。仍有许多方面没有得到最佳发展,其中之一就是对女性农民的赋权,还有剩余价值。本研究旨在解释和说明关于如何通过合作治理在班尤马斯行政区西隆克区桑比拉塔村实现善治以及发展豆蔻种植的论述。采用的方法是定性描述法。本研究的重点是在班尤马斯行政区西隆克区桑比拉塔村通过合作治理实现善治的努力以及豆蔻种植的发展。
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引用次数: 0
Ethics of Public Administration 公共行政伦理
Pub Date : 2023-11-22 DOI: 10.37275/oaijss.v7i1.212
Fikri Eka, Aji Machmud, Denok Kurniasih, Tobirin Tobirin
One factor that significantly influences how well companies and public administration players carry out their operations is ethics. The ethical issues that arose, including nepotism, collusion, and corruption, made the implementation of public administration ethics in the Indonesian government bureaucracy crucial. The qualitative technique was employed in this study, with primary data coming from observations and secondary data coming from media and literary analysis. The public emphasized and criticized public bureaucracy throughout the reform era because, according to studies, a small number of Indonesian government officials lack responsibility in carrying out their powers, duties, and obligations. In addition to enforcing the law, the government must develop and apply public administration ethics for its bureaucratic machinery in order to tackle this issue.
道德规范是影响公司和公共行政机构运作的重要因素之一。由于出现了裙带关系、勾结和腐败等道德问题,因此在印尼政府官僚机构中实施公共行政道德至关重要。本研究采用了定性技术,主要数据来自观察,次要数据来自媒体和文学分析。在整个改革时期,公众强调并批评公共官僚机构,因为根据研究,少数印尼政府官员在履行其权力、职责和义务时缺乏责任感。为了解决这一问题,除了执行法律之外,政府还必须为其官僚机构制定和应用公共行政道德规范。
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引用次数: 0
Teacher at the Center of Attention – Subjective Perception of Difficulty and Satisfaction of Elementary and Kindergarten Teachers 教师是关注的中心--小学和幼儿园教师的主观困难感和满意度
Pub Date : 2023-11-20 DOI: 10.37275/oaijss.v6i6.210
Henrieta Jonek
The company's decision in determining the amount of dividends to be distributed to shareholders can be influenced by various factors, including profitability, leverage, and company size. This study aimed to analyze the effect of profitability, leverage, and company size on dividend policy in transportation companies listed on the Indonesia Stock Exchange (IDX) for the 2017-2022 period. In this study, Profitability is proxied by return on equity (ROE), Leverage is proxied by the debt to equity ratio (DER), and company size is proxied by the logarithm of total sales (Ln total sales). While the dividend policy is proxied using the dividend payout ratio (DPR) with the retention ratio formula by dividing retained earnings and net income balance, then 1 minus the RR value. The sampling technique in this study used a purposive sampling technique. There are 22 transportation companies listed on the Indonesia Stock Exchange for the period 2017 – 2022 which are used as samples in this study. The type of data used is quantitative data from secondary data sourced from financial reports. The data analysis method used is multiple linear regression analysis. The results of the study show that profitability, leverage, and company size simultaneously influence dividend policy. Partially profitability has a positive effect on dividend policy. Meanwhile, leverage has no negative effect on dividend policy, and company size has no positive effect on dividend policy.
公司在决定向股东分配股利的金额时会受到多种因素的影响,包括盈利能力、杠杆率和公司规模。本研究旨在分析 2017-2022 年期间在印尼证券交易所(IDX)上市的运输公司的盈利能力、杠杆率和公司规模对股利政策的影响。在本研究中,盈利能力用股本回报率(ROE)表示,杠杆率用债务权益比(DER)表示,公司规模用总销售额的对数(Ln total sales)表示。股利政策用股利支付率(DPR)表示,留存率的计算公式是留存收益除以净收入余额,再用 1 减去留存率值。本研究的抽样技术采用了目的性抽样技术。本研究以 2017 - 2022 年期间在印尼证券交易所上市的 22 家运输公司为样本。使用的数据类型为定量数据,来自财务报告中的二手数据。数据分析方法为多元线性回归分析。研究结果表明,盈利能力、杠杆率和公司规模同时影响股利政策。部分盈利能力对股利政策有积极影响。同时,杠杆率对股利政策没有负面影响,公司规模对股利政策没有正面影响。
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引用次数: 0
The Role of Moderation in Human Resource Competence in the Influence of Budget Planning and Implementation and Administrative Recording on Budget Absorption in the Government of Sragen Regency, Indonesia 人力资源能力的适度在预算规划和执行以及行政记录对印度尼西亚Sragen摄政政府预算吸收的影响中的作用
Pub Date : 2023-09-08 DOI: 10.37275/oaijss.v6i7.195
I. E. Maryanti
HR competence moderation becomes an important element in understanding how HR influences budget absorption in the Sragen Regency Government. Moderation, in this context, refers to HR's role in controlling and facilitating the relationship between budget planning, budget execution, and administrative records. HR competence includes the ability of individuals to plan, implement and document budgets properly. This study aimed to determine the role of HR competence in moderating the influence of budget planning and implementation, as well as administrative records of budget absorption in the Government of Sragen Regency, Indonesia. This study shows that HR competence moderates the effect of budget planning on budget absorption. HR competence moderates the effect of administrative records on budget absorption.
人力资源能力调节成为理解人力资源如何影响摄政政府预算吸收的重要因素。在这种情况下,适度是指人力资源在控制和促进预算计划、预算执行和行政记录之间的关系方面的作用。人力资源能力包括个人正确计划、实施和编制预算的能力。本研究旨在确定人力资源能力在调节预算规划和执行的影响方面的作用,以及印度尼西亚Sragen摄政政府预算吸收的行政记录。本研究发现,人力资源胜任力调节预算计划对预算吸收的影响。人力资源胜任力调节行政记录对预算吸收的影响。
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引用次数: 0
The Role of Social Media Marketing with TikTok in Generation Z: A Study on the Choice of Fitness Centers by Generation Z in Ambon, Indonesia 基于TikTok的社交媒体营销在Z世代中的作用——对印度尼西亚安汶Z世代健身中心选择的研究
Pub Date : 2023-09-08 DOI: 10.37275/oaijss.v6i7.196
Jacsy Tubalawony
TikTok is a very popular platform among generation Z, who is often the main target in the fitness industry. Generation Z is very active on TikTok and uses the platform for inspiration on health, fitness and an active lifestyle. TikTok is a short video-based platform that enables gyms to present engaging visual content. This study aimed to determine the role marketing with social media TikTok in generation Z: a study on the choice of fitness centers by generation Z in Ambon, Indonesia. This study is a quantitative approach and uses primary data obtained from a survey process using a questionnaire, where the survey process is carried out online. The independent variable in this study is the choice of the fitness center brand by the customer (Y). The dependent variables in this study are entertainment (X1), interaction (X2), trendy (X3), customization (X4), and electronic word-of-mouth (WOM) (X5). In conclusion, there is a relationship between the entertainment, interaction, customization, and electronic word-of-mouth social media dimensions of TikTok in influencing brand fitness center choice decisions for generation Z in Ambon, Indonesia.
TikTok在Z世代中是一个非常受欢迎的平台,他们通常是健身行业的主要目标。Z世代在TikTok上非常活跃,他们利用这个平台寻找健康、健身和积极生活方式的灵感。TikTok是一个基于短视频的平台,可以让健身房呈现引人入胜的视觉内容。本研究旨在确定社交媒体TikTok在Z世代中的角色营销:关于印度尼西亚安汶Z世代健身中心选择的研究。本研究是一种定量方法,并使用从使用问卷调查过程中获得的原始数据,其中调查过程是在线进行的。本研究的自变量为顾客对健身中心品牌的选择(Y),因变量为娱乐(X1)、互动(X2)、潮流(X3)、定制(X4)、电子口碑(X5)。综上所述,TikTok的娱乐、互动、定制和电子口碑社交媒体维度在影响印度尼西亚Ambon Z世代的品牌健身中心选择决策方面存在关系。
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引用次数: 0
The Effect of Profitability, Leverage, and Company Size on Dividend Policy: A Case Study of Transportation Companies Listed on the Indonesia Stock Exchange for the 2017-2022 Period 盈利能力、杠杆率和公司规模对股利政策的影响——以2017-2022年印尼证券交易所运输类上市公司为例
Pub Date : 2023-09-04 DOI: 10.37275/oaijss.v6i6.194
Dewi Sartika, Rilla Gantino
The company's decision in determining the amount of dividends to be distributed to shareholders can be influenced by various factors, including profitability, leverage, and company size. This study aimed to analyze the effect of profitability, leverage, and company size on dividend policy in transportation companies listed on the Indonesia Stock Exchange (IDX) for the 2017-2022 period. In this study, Profitability is proxied by return on equity (ROE), Leverage is proxied by the debt to equity ratio (DER), and company size is proxied by the logarithm of total sales (Ln total sales). While the dividend policy is proxied using the dividend payout ratio (DPR) with the retention ratio formula by dividing retained earnings and net income balance, then 1 minus the RR value. The sampling technique in this study used a purposive sampling technique. There are 22 transportation companies listed on the Indonesia Stock Exchange for the period 2017 – 2022 which are used as samples in this study. The type of data used is quantitative data from secondary data sourced from financial reports. The data analysis method used is multiple linear regression analysis. The results of the study show that profitability, leverage, and company size simultaneously influence dividend policy. Partially profitability has a positive effect on dividend policy. Meanwhile, leverage has no negative effect on dividend policy, and company size has no positive effect on dividend policy.
公司决定向股东分配股息的数量会受到各种因素的影响,包括盈利能力、杠杆率和公司规模。本研究旨在分析2017-2022年期间在印尼证券交易所(IDX)上市的运输公司的盈利能力、杠杆率和公司规模对股息政策的影响。在本研究中,盈利能力由净资产收益率(ROE)代表,杠杆率由负债权益比(DER)代表,公司规模由总销售额的对数(Ln总销售额)代表。而股息政策是用股息支付率(DPR)和留存率公式来代表的,通过除以留存收益和净收入余额,然后1减去RR值。本研究的抽样技术采用目的性抽样技术。本研究以2017 - 2022年期间在印尼证券交易所上市的22家运输公司为样本。所使用的数据类型是来自财务报告的二手数据的定量数据。采用的数据分析方法为多元线性回归分析。研究结果表明,盈利能力、杠杆率和公司规模同时影响股利政策。部分盈利能力对股利政策有正向影响。同时,杠杆对股利政策没有负向影响,公司规模对股利政策没有正向影响。
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引用次数: 0
The Role of Green Accounting and Corporate Social Responsibilities in Tourism Industries in Indonesia: The Travel Cost Method 绿色会计和企业社会责任在印尼旅游业中的作用:旅游成本法
Pub Date : 2023-08-15 DOI: 10.37275/oaijss.v6i6.193
Victorina Z. Tirayoh, Herman Karamoy, C. Datu, Christoffel M. O. Mintardjo
The low quality of local tourist destinations is often seen from the need for more infrastructure, unprofessional management, limited management of human resources, and others. For this reason, attention is needed from not only the government but also the role of the private sector to improve the quality of local tourist destinations. This study aimed to describe the implementation of green accounting through corporate social responsibility (CSR) in improving the quality of the tourism industry in Indonesia with a study in Manado City, North Sulawesi Province. Our study examines the economic value of a tourist destination as one of the requirements for the valuation of CSR as part of green accounting records. Data analysis used the travel cost method (TCM). The total of participants in this study was 112 tourists. Data were collected with collection used a survey. The results of this study provide valuable information to the tourism industry in North Sulawesi, especially in Manado City, regarding the need for CSR funds to develop the tourism industry to improve the quality of the tourism industry and the environment. In conclusion, the business and industrial world in North Sulawesi, including companies that wish to implement corporate social responsibility (CSR) based on the limited liability company law number 40 of 2007, can obtain information for the implementation of this CSR in the tourism industry in North Sulawesi, especially in improving the quality of the tourism industry as well as the environment.
当地旅游目的地的低质量往往体现在基础设施建设不完善、管理不专业、人力资源管理有限等方面。因此,不仅需要政府的关注,还需要私营部门的作用,以提高当地旅游目的地的质量。本研究旨在描述绿色会计的实施,通过企业社会责任(CSR)在提高印尼旅游业的质量与研究在万鸦老市,北苏拉威西省。我们的研究考察了旅游目的地的经济价值,作为绿色会计记录的一部分,作为企业社会责任评估的要求之一。数据分析采用差旅成本法(TCM)。本次研究共有112名游客参与。数据是通过问卷调查收集的。本研究的结果为北苏拉威西,特别是万鸦老市的旅游业提供了有价值的信息,关于需要企业社会责任资金来发展旅游业,以提高旅游业质量和环境。总之,北苏拉威西的商界和工业界,包括希望根据2007年第40号有限责任公司法实施企业社会责任(CSR)的公司,可以获得在北苏拉威西旅游业实施企业社会责任的信息,特别是在提高旅游业质量和环境方面。
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引用次数: 0
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Open Access Indonesia Journal of Social Sciences
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