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Factors Influencing Creative Employees: An Integration of Transformational Leadership Theory in The Case of Start-ups Employees in Indonesia 创新员工的影响因素:印尼创业公司员工案例中变革型领导理论的整合
Pub Date : 2022-12-17 DOI: 10.20473/jmtt.v15i3.38680
Dea Farahdiba, Nasmah Maleta Sekar Mahira, Putri Angelique Nabila Maengkom
Objective: In today's competitive business environment, a start-up must attract and retain employees with a high level of creativity. The effects of intrinsic motivation, dimensions of transformational leadership, and personal factors on employee creativity are investigated—the physical space of the workplace as a moderator between the transformative leadership and inventiveness dimensions.Design/Methods/Approach: This study employs a quantitative strategy using the Partial Least Squares (PLS) method for data analysis with the assistance of SmartPLS. Based on the findings, we know that 101 employees of Indonesian start-ups with a shorter history of employment than a year participated in this study.Findings: Inspiring motivation, idealized influence, intellectual stimulation, and personal consideration were all found to increase employees' inventiveness. However, results did not improve when the physical work environment was moderated between the four dependent variables: inspirational motivation, idealized influence, intellectual stimulation, and individual consideration of employees' creativity.Originality: A leader's idealized influence and intellectual stimulation on their employees is the dimension of transformational leadership used in this study.Practical/Policy implication: This study's significance is that it contributes new knowledge to the literature on the factors that affect employee creativity in Indonesia. Moreover, they can provide valuable input for company management to boost employee creativity by inspiring further development.
目标:在当今竞争激烈的商业环境中,初创企业必须吸引并留住具有高水平创造力的员工。研究了内在动机、变革型领导维度和个人因素对员工创造力的影响——工作场所的物理空间在变革型领导和创造力维度之间起调节作用。设计/方法/途径:本研究采用定量策略,在SmartPLS的帮助下,使用偏最小二乘(PLS)方法进行数据分析。根据研究结果,我们知道101名印尼创业公司的员工参与了这项研究,这些员工的就业历史短于一年。研究发现:激励、理想化影响、智力刺激和个人考虑都能提高员工的创造力。然而,当物理工作环境在四个因变量:激励动机、理想化影响、智力刺激和个人对员工创造力的考虑之间进行调节时,结果并没有改善。原创性:领导者对员工的理想化影响和智力激励是本研究使用的变革型领导维度。实践/政策启示:本研究的意义在于它为印度尼西亚影响员工创造力的因素的文献提供了新的知识。此外,他们可以为公司管理层提供有价值的投入,通过激励员工的进一步发展来提高员工的创造力。
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引用次数: 0
Fostering Employee Ambidexterity: The Role of High-Performance Work System and Ambidextrous Leadership 培养员工的双灵巧性:高绩效工作系统与双灵巧领导的作用
Pub Date : 2022-12-17 DOI: 10.20473/jmtt.v15i3.38687
Amare Werku Ijigu, A. Alemu, Abdurezak Mohammed Kuhil
Objective: This study aims to empirically investigate the moderating effect of ambidextrous leadership in the relationship between high-performance work systems (HPWS) and employee ambidexterity.Design/Methods/Approach: By integrating social exchange theory and the abilities, motivation, and opportunity (AMO model of human resource management), using a sample of 387 non-supervisory sales representative employees of Ethio-Telecom in Addis Ababa, Ethiopia. The proposed hypotheses were examined using structural equation modeling, SPSS plus AMOS software.Findings: The study reveals that HPWS has a positive and significant effect on employee ambidexterity. In addition, ambidextrous leadership moderates the relationship between a high-performance work system and employee ambidexterity. Furthermore, at the high level of ambidextrous leadership, the effect of a high-performance work system on employee ambidexterity is stronger.Originality: This study adds ambidextrous leadership as a moderator in the relationship between HPWS and employee ambidexterity, creating a new theoretical framework. Similarly, in stressing an evident gap in the relationship between HPWS and employee ambidexterity, this paper attempts to explain further how ambidextrous leadership moderates the effect of HPWS on employee ambidexterity.Practical/Policy implication: The study result reveals that the supervisors' high ambidextrous leadership behaviors and well-crafted HPWS enhance the sales representative's desire to engage in exploitative and exploration activities. In light of this, it makes sense that ambidextrous leadership is necessary to greatly affect HPWS and employee ambidexterity, enabling the organization to guide its leadership selection and development.
目的:本研究旨在实证探讨双灵巧型领导在高绩效工作系统(HPWS)与员工双灵巧之间的调节作用。设计/方法/途径:将社会交换理论与人力资源管理的能力、动机和机会(AMO模型)相结合,以埃塞俄比亚亚的斯亚贝巴埃塞电信公司的387名非监督性销售代表为样本。采用结构方程模型、SPSS + AMOS软件对提出的假设进行检验。研究发现:HPWS对员工的双元性有显著的正向影响。此外,双灵巧型领导调节了高绩效工作系统与员工双灵巧性之间的关系。此外,在高水平的双灵巧领导中,高绩效工作系统对员工双灵巧的影响更强。独创性:本研究在高绩效员工与员工双灵巧性的关系中加入了双灵巧领导作为调节因子,创造了新的理论框架。同样,在强调高绩效领导与员工双元性之间的关系存在明显差距的同时,本文试图进一步解释双元性领导如何调节高绩效领导对员工双元性的影响。实践/政策启示:研究结果表明,主管的高灵巧领导行为和精心设计的HPWS增强了销售代表从事开发和探索活动的愿望。鉴于此,这是有道理的,需要双灵巧的领导极大地影响HPWS和员工的双灵巧性,使组织能够指导其领导的选择和发展。
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引用次数: 0
Adoption of Cash on Delivery Payment Method in E-commerce Shopping: A Value-based Adoption Model Approach 电子商务购物中货到付款方式的采用:基于价值的采用模型方法
Pub Date : 2022-12-17 DOI: 10.20473/jmtt.v15i3.38964
Lidya Veronica Christy Rihidima, Y. Abdillah, A. Rahimah
Objectives: To examine what factors can influence adoption intention through perceived value and how much influence compatibility can have on the relationship between perceived value and adoption intention. Furthermore, through the results of this research, it is hoped that local retailers can create new services that are appropriate and can help consumers.Design/Method/Approach: Existing scales are adapted, and the field study is conducted in seven different cities of East Java Province, Indonesia. Based on purposive sampling, 195 respondents in seven telecommunication retail outlets completed a questionnaire related to cash-on-delivery service as a payment method of Topsell. This national telecommunication retailer adopts cash on delivery as their payment method. One hundred fifty-four qualified questionnaires are eventually used for data analysis. Furthermore, this study utilizes explanatory research with quantitative research methods. The sample collection method uses a purposive sampling method. Findings: The research results obtained, it can be concluded that all the hypotheses proposed in this study can be accepted. Therefore, these results show that the COD service offered by Topsell can provide technical convenience. Furthermore, compatibility can strengthen the relationship between perceived value and adoption intention.Originality: Many studies utilize the theory of value-based adoption models, but only a few include the compatibility variable as a moderating variable. This research offers originality, especially in service innovation research. The researcher believes compatibility effectively strengthens the relationship between perceived value and adoption intention.Practical/Policy Implications: The research results are expected to contribute ideas. This research develops the theory of the value-based adoption model. Further researchers can adopt the research model and framework. Through all the results obtained, it can provide benefits for local retailers to survive amid this tight business competition by paying attention to the attributes of the value-based adoption model and the suitability of services with community trends. It is also recommended that Topsell and other telecommunication retail companies create a friendly web so that there is a good assessment of the COD services offered to consumers.
目的:探讨哪些因素可以通过感知价值影响收养意向,以及兼容性对感知价值与收养意向关系的影响程度。此外,希望通过本研究的结果,当地零售商能够创造出合适的、能够帮助消费者的新服务。设计/方法/途径:采用现有的尺度,在印度尼西亚东爪哇省的七个不同城市进行实地研究。在有目的抽样的基础上,来自7个电信零售网点的195名受访者完成了一份关于货到付款服务作为Topsell支付方式的调查问卷。这家全国性的电信零售商采用货到付款的方式。154份合格的问卷最终用于数据分析。此外,本研究运用解释性研究和定量研究方法。样本采集方法采用有目的的抽样方法。研究结果:根据所获得的研究结果,可以得出结论,本研究中提出的所有假设都可以被接受。因此,这些结果表明,Topsell提供的COD服务可以提供技术上的便利。此外,相容性可以强化感知价值与领养意愿之间的关系。原创性:许多研究利用基于价值的采用模型理论,但只有少数研究将兼容性变量作为调节变量。本研究具有独创性,尤其是在服务创新研究方面。研究者认为,兼容性有效地强化了感知价值与收养意愿之间的关系。实践/政策意义:研究结果有望提供思想。本研究发展了基于价值的采用模型理论。进一步的研究者可以采用该研究模型和框架。通过所获得的所有结果,通过关注基于价值的采用模式的属性和服务与社区趋势的适合性,可以为当地零售商在激烈的商业竞争中生存提供好处。还建议Topsell和其他电信零售公司创建一个友好的网络,以便对提供给消费者的货到付款服务进行良好的评估。
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引用次数: 1
How Does the Value Stream Mapping Method Identify Waste and Improve the Coffee Bean Production Process of a Café? 价值流图方法如何识别浪费并改善咖啡豆生产过程?
Pub Date : 2022-12-17 DOI: 10.20473/jmtt.v15i3.40440
F. Wurjaningrum, Caraka Abi Abdilah Shafak
Objective: This study aims to identify waste and its causes in the production process and provide suggestions for improvement.Design/Methods/Approach: The author uses a qualitative research method approach to obtain research data. The author identifies the waste that occurs using Value Stream Mapping (VSM). Identify waste in the coffee bean production process using structured question weighting and direct interviews with several parties related to the production process, including the café owner, production manager, head barista, and two baristas in the production section.Findings: The waste causes that occur in the identified coffee production process are waiting time due to the first stage sorting process still using hands manually, the absence of tools, defects caused by the inevitable side effects of the roasting process, and unnecessary motion. After knowing the cause of the waste that occurred, the company was given a suggestion for improvement using 5W-1H tools, such as using a coffee sieve of a certain size for the first stage sorting process, making a new product in the form of ground coffee, processing defect coffee beans that always exist from the roasting results, and adding a fan and exhaust in the roasting room to reduce unnecessary movement during the process.Originality: The paper contributes to the limited literature on lean production in the coffee processing business and disseminates this information to improve production efficiency.
目的:本研究旨在识别生产过程中的浪费及其产生的原因,并提出改进建议。设计/方法/途径:作者采用定性研究方法的方法来获取研究数据。作者使用价值流图(价值流图)识别发生的浪费。通过结构化的问题加权和与生产过程相关的几个方面的直接访谈来确定咖啡豆生产过程中的浪费,包括咖啡馆老板、生产经理、首席咖啡师和生产部门的两名咖啡师。研究发现:在确定的咖啡生产过程中,浪费的原因是由于第一阶段的分拣过程仍然是手工的,没有工具,烘焙过程不可避免的副作用造成的缺陷,以及不必要的运动。在了解了产生浪费的原因后,公司提出了使用5W-1H工具进行改进的建议,例如在第一阶段分选过程中使用一定尺寸的咖啡筛,制作研磨咖啡的新产品,处理烘焙结果中一直存在的缺陷咖啡豆,并在烘焙室增加风扇和排气装置,以减少过程中不必要的运动。独创性:本文对咖啡加工企业精益生产的有限文献做出了贡献,并传播了这一信息,以提高生产效率。
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引用次数: 0
Strategies to Improve Customer Experience: A Case of an Online Shopping Platform in Indonesia 改善顾客体验的策略:以印尼某网上购物平台为例
Pub Date : 2022-12-17 DOI: 10.20473/jmtt.v15i3.40294
Wan Amiera Wan Jusoh, Nor Irvoni Mohd Ishar, Muhammad Ilham Sjahrir, Nur Fatihah Shuhada Hussin
Background: As the e-commerce industry has been growing recently, it is crucial to examine the factors of customer experience towards online shopping platforms. In this study, researchers aim to examine the influence of website design, website security, and customer service towards customer experience that has led to the preference of online shopping platform in Malaysia. Purpose: The first objective of this study is to analyze the current situation of customer experience with the preferred online shopping platform among university students. Secondly, this study aims to examine the influence of website design, website security, and customer service towards customer experience. As for the third objective, this study aims to recommend strategies to improve customer experience with the online shopping platform among university students. Design/Methodology/Approach: A total of 266 respondents have participated in this study. However, 83 respondents have no experience in using the online shopping platform (OSP), hence they did not fulfill the requirement. Therefore, only 183 sets of questionnaires were analyzed for the study. Finding: The result shows that there are three factors: website design, website security and customer service identified to significantly influence customer experience. Research Limitation: To understand customer online shopping experience, this study focuses at three factors: the website design, website security and customer service. Whilst the unit of analysis is only limited to university students as the respondents. Originality/Value: The value of this study is researchers have examined the factors that influenced customer online experience and provide recommendations with nine strategies for online shopping platform to improve their customers’ online experience. The strategies are known as best-cost strategies, innovation strategies (live-streaming), improve website design features, improve website security, improve customer service KPIs, vertical integration strategies, non-equity strategic alliance, offensive strategies, and outsourcing strategies. Keywords: customer online experience, website design, website security, customer service, Malaysia.
背景:随着电子商务行业的发展,对网购平台的客户体验因素的研究是至关重要的。在这项研究中,研究人员旨在研究网站设计,网站安全和客户服务对客户体验的影响,这些影响导致马来西亚在线购物平台的偏好。目的:本研究的第一个目的是分析大学生在首选网络购物平台上的客户体验现状。其次,本研究旨在探讨网站设计、网站安全、客户服务对客户体验的影响。对于第三个目标,本研究的目的是为改善大学生网络购物平台的客户体验提供策略建议。设计/方法/方法:共有266名受访者参与了本研究。然而,83名受访者没有使用网上购物平台(OSP)的经验,因此他们不符合要求。因此,本研究只分析了183份问卷。发现:结果表明,有三个因素:网站设计,网站安全和客户服务确定显著影响客户体验。研究局限:为了了解顾客的网上购物体验,本研究主要关注三个因素:网站设计、网站安全和顾客服务。而分析单位仅限于大学生作为调查对象。原创性/价值:本研究的价值在于研究人员考察了影响顾客在线体验的因素,并为网上购物平台提供了改善顾客在线体验的九种策略建议。这些策略被称为最佳成本策略、创新策略(直播)、改进网站设计功能、提高网站安全性、改进客户服务kpi、垂直整合策略、非股权战略联盟、进攻性策略和外包策略。关键词:客户在线体验,网站设计,网站安全,客户服务,马来西亚。
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引用次数: 0
How Do Leaders Build Organizational Resilience? An Empirical Literature Review 领导者如何建立组织弹性?实证文献综述
Pub Date : 2022-12-17 DOI: 10.20473/jmtt.v15i3.37640
Choirum Rindah Istiqaroh, Indrianawati Usman, Dhyah Harjanti
Objective: The purpose of this study is to compile a synthesis of the application of leadership in building organizational resilience, especially when the organization faces a crisis or difficulty.Design/Methods/Approach: The approach used is a literature review, with a systematic search from a database of scientific journals indexed by SCOPUS as an indexing organization for reputable research journals. Selected journals that match the theme will be reviewed and data synthesized.Findings: When the organization is down, leaders play various roles in building organizational resilience. The leader develops and disseminates the organization's vision, builds awareness, ensures the learning process runs, builds capability and adaptability, strengthens physiological capital, and builds an organizational culture and team resilience. These roles are doable by implementing the right leadership style and strategy, configuring resources, and building relationships and collaborations. Furthermore, this research also identified the stages of the process and their mechanisms. From the results of this study, there are several opportunities for future research.Originality: This research generates a literature review on building organizational resilience with a leadership perspective and its synthesis model.Practical/Policy implication (optional): This research provides a more comprehensive understanding of how resilience is fostered in organizations and best practices regarding the role of leaders in building organizational resilience.
目的:本研究的目的是综合领导力在组织弹性建设中的应用,特别是当组织面临危机或困难时。设计/方法/途径:采用文献综述的方法,系统地从SCOPUS检索的科学期刊数据库中检索,SCOPUS是一个知名研究期刊的索引组织。将审查与主题匹配的精选期刊并综合数据。研究发现:当组织处于低谷时,领导者在组织弹性建设中扮演着不同的角色。领导者发展和传播组织的愿景,建立意识,确保学习过程的运行,建立能力和适应性,加强生理资本,建立组织文化和团队弹性。通过实现正确的领导风格和策略、配置资源以及建立关系和协作,这些角色是可行的。此外,本研究还确定了这一过程的各个阶段及其机制。从本研究的结果来看,未来的研究有几个机会。原创性:本研究对领导力视角下组织弹性的构建及其综合模型进行了文献综述。实践/政策含义(可选):本研究提供了对如何在组织中培养弹性和关于领导者在建立组织弹性中的作用的最佳实践的更全面的理解。
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引用次数: 0
Understanding the Determinants of m-Health Adoption in Indonesia 了解印度尼西亚移动医疗采用的决定因素
Pub Date : 2022-12-17 DOI: 10.20473/jmtt.v15i3.40142
V. Kwee, Istijanto Istijanto, Handyanto Widjojo
Objective: Mobile health (m-health) is a fast-growing service that enables users to consult with doctors remotely. This research investigates the factors influencing m-health adoption in Indonesia using The Unified Theory of Acceptance and Use of Technology (UTAUT).Design/Methods/Approach: A quantitative method was applied by distributing an online questionnaire to active users of the m-health application in Greater Jakarta. The data from 242 respondents was collected through non-probability sampling techniques and analyzed by Structural Equation Modeling (SEM).Findings: The findings show that performance expectancy and price value have significant positive effects on behavioural intention. Behavioural intention significantly encourages actual usage behaviour of m-health services among consumers.Originality: This study discusses the applicability of the Unified Theory of Acceptance and Use of Technology (UTAUT) mobile health application in the Indonesian market and adds a perceived risk variable to the model to determine the influence of this variable on behavioural intention in the Indonesian context.Practical/Policy implication (optional): The findings of this research offer recommendation for m-health service providers regarding health service and the fit value of consumers.
目标:移动医疗(m-health)是一项快速发展的服务,使用户能够远程咨询医生。本研究使用技术接受和使用统一理论(UTAUT)调查了影响印度尼西亚移动医疗采用的因素。设计/方法/途径:采用了定量方法,向大雅加达移动医疗应用程序的活跃用户分发了一份在线问卷。通过非概率抽样技术收集了242名受访者的数据,并通过结构方程模型(SEM)进行了分析。研究发现:绩效期望和价格价值对行为意愿有显著的正向影响。行为意向显著地鼓励了消费者对移动医疗服务的实际使用行为。原创性:本研究讨论了印尼市场接受和使用技术统一理论(UTAUT)移动医疗应用的适用性,并在模型中添加了感知风险变量,以确定该变量对印尼背景下行为意向的影响。实际/政策含义(可选):本研究的结果为移动医疗服务提供者提供了关于医疗服务和消费者适合价值的建议。
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引用次数: 0
Subcontractors Selection of Building Construction Project Using Analytical Hierarchy Process (AHP) and Technique for Others Reference by Similarity (TOPSIS) Methods 基于层次分析法(AHP)和TOPSIS方法的建筑工程分包商选择
Pub Date : 2022-08-27 DOI: 10.20473/jmtt.v15i2.35915
Caesarani Gloria Putri, D. Nusraningrum
Objective: This research aims to identify the most important qualification criteria for selecting subcontractors in the construction supply chain.Design/Methods/Approach: The criteria calculations were analyzed based on the Analytical Hierarchy Process (AHP) method applied to obtain the weight of the subcontractor selection criteria. The Technique for Order Preference by Similarity to the Ideal Solution (TOPSIS) method was used to evaluate the different subcontractors against 22 sub-criteria indicators. The research sample is the Project Manager and Commercial Manager, who are the decision-makers in selecting subcontractors. Findings: Quality, Health, Safety, and Environment (HSE) and Price are the highest priority criteria for subcontractor selection, with the most influential sub-criteria being quality work specifications, tender prices, and having an HSE supervisor on the project.Originality: Selection of the right Subcontractor is very important for the successful completion of the project and the continuity of the contractor's business as most of the construction project work is carried out by subcontractors. This research on subcontractor selection is to reduce errors in the selection of subcontractors in construction projects and to understand multi-criteria decision-making using the AHP and TOPSIS methods.
目的:本研究旨在确定在建筑供应链中选择分包商的最重要资格标准。设计/方法/途径:基于层次分析法(AHP)对标准计算进行分析,以获得分包商选择标准的权重。采用TOPSIS (Order Preference Technique by Similarity to Ideal Solution)方法,根据22个子标准指标对不同的分包商进行评价。研究样本为项目经理和商务经理,他们是选择分包商的决策者。研究发现:质量、健康、安全与环境(HSE)和价格是选择分包商的最高优先标准,最具影响力的子标准是质量、工作规范、投标价格和项目是否有HSE主管。独创性:选择合适的分包商对于项目的成功完成和承包商业务的连续性非常重要,因为大部分建设项目的工作都是由分包商进行的。本文对分包商选择的研究是为了减少建筑项目中分包商选择的错误,并利用AHP和TOPSIS方法来理解多准则决策。
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引用次数: 0
Determinants of Entrepreneurial Intentions: Evidence from Undergraduate Students 创业意向的决定因素:来自大学生的证据
Pub Date : 2022-08-27 DOI: 10.20473/jmtt.v15i2.36537
I. N. Qamari, Siti Aulia Azizah, Dea Farahdiba
Objective: This study aims to investigate the determinants of entrepreneurial intentions among undergraduate students.Design/Methods/Approach: The data was collected through a questionnaire survey from 210 undergraduate students who have obtained entrepreneurial subjects based on the purposive sampling technique. The validity and reliability test results prove that all variable indicators met the requirements for the research instrument. The analysis was conducted using multiple linear regression analysis through IBM SPSS 22 software.Findings: The results show that self-efficacy, motivation, risk-taking tendency, entrepreneurial education, and advancement in information technology accelerate students' entrepreneurial intention.Originality: This study explores the theory of reasoned action by using entrepreneurial intentions as the dependent variable.Practical/Policy implication (optional): This study demonstrates that entrepreneurial education and student motivation are significant predictors of entrepreneurial intentions. Therefore, institutions must develop courses emphasizing soft and hard abilities to encourage entrepreneurial intentions. In addition, risk-taking leads to entrepreneurial aspirations through real-world experiences, which should be incorporated into the curriculum for entrepreneurship education.
目的:探讨大学生创业意向的影响因素。设计/方法/途径:采用目的抽样法对210名获得创业科目的本科生进行问卷调查。效度和信度检验结果表明,各变量指标均满足研究仪器的要求。采用IBM SPSS 22软件进行多元线性回归分析。研究发现:自我效能感、动机、冒险倾向、创业教育和信息技术进步对大学生创业意向有促进作用。独创性:本研究以创业意向为因变量,探讨理性行为理论。实践/政策启示(可选):本研究表明创业教育和学生动机是创业意向的显著预测因子。因此,机构必须开发强调软能力和硬能力的课程,以鼓励创业意图。此外,冒险通过现实世界的经历导致创业愿望,这应纳入创业教育课程。
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引用次数: 0
Aspects of Human Capital Management and Employee Job Performance: The Moderation Role of Perceived Organizational Support 人力资本管理与员工工作绩效:组织支持感的调节作用
Pub Date : 2022-08-27 DOI: 10.20473/jmtt.v15i2.37616
Abel Gebremedhn, W. Mekonnen, W. Mulusew
Objective: This study examines the aspects of human capital management and its effects on employee job performance and the moderation role of perceived organizational support. Design/Methods/Approach: This study is structured on a quantitative approach, with stratified and simple random sampling techniques. This study reports the responses of 426 respondents from twelve banking institutions in Addis Ababa, Ethiopia. Exploratory and confirmatory factor analyses were applied to test the factors and verify the factor structure of a set of observed variables. The scales were tested for reliability and validity. Structural equation modeling with AMOS was used to test the hypothesized relationships.Findings: The results show that the aspects of human capital management, namely knowledge accessibility, learning capacity, workforce optimization, leadership practice, and career advancement, are positively related to employee job performance. Moreover, the results also reveal that perceived organizational support positively moderates the relationship between knowledge accessibility, learning capacity, leadership practice, career advancement, and employee job performance. Conversely, it is shown that perceived organizational support has an insignificant moderation effect on the relationship between workforce optimization and employee job performanceOriginality: Our research highlights the importance of focusing on the intangible assets of an organization (i.e., human capital). Besides, this study contributes to creating a new theoretical framework for the relationship between the aspects of HCM, perceived organizational support, and employee job performance by integrating crucial factors that have not been previously connected.
目的:本研究探讨人力资本管理及其对员工工作绩效的影响,以及组织支持感的调节作用。设计/方法/途径:本研究采用定量方法,采用分层和简单随机抽样技术。本研究报告了来自埃塞俄比亚亚的斯亚贝巴12家银行机构的426名受访者的回答。探索性和验证性因子分析应用于测试的因素和验证一组观察变量的因素结构。对量表进行信度和效度检验。采用AMOS结构方程模型对假设关系进行检验。研究发现:人力资本管理的知识可及性、学习能力、劳动力优化、领导实践和职业发展与员工工作绩效呈正相关。此外,组织支持感知正向调节知识可及性、学习能力、领导实践、职业发展和员工工作绩效之间的关系。相反,研究表明,感知组织支持对劳动力优化和员工工作绩效之间的关系具有不显著的调节作用。原创性:我们的研究强调了关注组织无形资产(即人力资本)的重要性。此外,本研究通过整合之前没有关联的关键因素,为HCM、组织支持感知和员工工作绩效之间的关系建立了新的理论框架。
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Jurnal Manajemen Teori dan Terapan
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