Annals of Tourism Research Empirical Insights最新文献

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Science-policy-practice gap – Tourism emissions in Queensland 科学-政策-实践差距-昆士兰旅游排放

IF 4.1 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Annals of Tourism Research Empirical Insights

Pub Date : 2025-11-01 DOI: 10.1016/j.annale.2025.100202

Susanne Becken

引用次数: 0

Exploring serial patterns in negative hotel reviews 探索酒店负面评论的连续模式

IF 4.1 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Annals of Tourism Research Empirical Insights

Pub Date : 2025-11-01 DOI: 10.1016/j.annale.2025.100199

Rodion Skovoroda , Wei Yang , Bowei Chen , Trevor Buck

This study examines the dynamics of negative customer reviews in the hospitality industry. Drawing on a dataset of 80,521 negative hotel reviews from Booking.com, we identify eleven serially correlated aspects of customer experience where current customer complaints predict future ones. These patterns suggest the presence of emerging issues that impact multiple customers over time and show that the size of the time series effects in hospitality can be substantial and important in practice. We attribute these findings to capacity constraints and the relatively slow pace of managerial corrective actions. The empirical findings have implications for academic researchers, service organizations and online platforms, offering insights that can inform strategic decisions, enhance managerial performance evaluation and improve overall customer experience.

本研究考察了酒店行业负面客户评论的动态。根据Booking.com上80521条负面酒店评论的数据集，我们确定了客户体验中11个连续相关的方面，当前的客户投诉可以预测未来的客户投诉。这些模式表明，随着时间的推移，存在影响多个客户的新问题，并表明酒店业中时间序列效应的大小在实践中可能是巨大而重要的。我们将这些发现归因于能力限制和管理纠正措施相对缓慢的步伐。实证研究结果对学术研究人员、服务机构和在线平台具有启示意义，可以为战略决策提供信息，增强管理绩效评估，改善整体客户体验。

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The meaningful elements of the Camino: Toward understanding pilgrims' transformative experience 卡米诺的有意义的元素：了解朝圣者的转变经历

IF 4.1 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Annals of Tourism Research Empirical Insights

Pub Date : 2025-11-01 DOI: 10.1016/j.annale.2025.100201

Connie Johnmeyer, Shuangyu Xu , Sonja Wilhelm Stanis , Mark Morgan

Despite growing research on pilgrimage tourism, a comprehensive understanding of factors driving transformation remains limited. This study used a qualitative approach to identify meaningful elements of the Camino that facilitate pilgrims' transformative experience. Employing a data triangulation strategy, a content analysis was conducted on Camino pilgrims' social media posts and their responses to an open-ended survey questionnaire distributed to 1505 American pilgrims. Results revealed eight elements: religion/spirituality, long-distance walking, community, challenge, simplicity, nature, art/history/culture, and multiculturalism. These align well with Self-Determination Theory and help explain positive personal changes. This research deepens understanding of pilgrims' transformative experiences and the meaningful factors that foster them on the Camino.

尽管对朝圣旅游的研究越来越多，但对推动转型的因素的全面理解仍然有限。本研究使用定性方法来确定卡米诺的有意义的元素，促进朝圣者的转变经验。采用数据三角化策略，对卡米诺朝圣者的社交媒体帖子及其对1505名美国朝圣者的开放式调查问卷的回答进行了内容分析。结果显示了8个要素：宗教/灵性、长距离步行、社区、挑战、简单、自然、艺术/历史/文化和多元文化。这些都与自我决定理论相吻合，有助于解释积极的个人变化。这项研究加深了对朝圣者变革经历的理解，以及促使他们走上卡米诺的有意义的因素。

引用次数: 0

From fear to recovery: Investor sentiment, macroeconomic shocks, and tourism stock volatility in China 从恐惧到复苏：投资者情绪、宏观经济冲击和中国旅游股波动

IF 4.1 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Annals of Tourism Research Empirical Insights

Pub Date : 2025-11-01 DOI: 10.1016/j.annale.2025.100197

Aziz Ullah , He Biao , Mahfuzur Rahman , Assad Ullah

This research investigates the impact of investor sentiment and macroeconomic shocks on the volatility of China's tourism stocks during the COVID-19 recovery period, specifically from March 2020 to December 2022. By analyzing daily data from 20 publicly listed tourism companies using GARCH family models, the study distinguishes between a Crisis Phase (from March 2020 to February 2022) and a Recovery Phase (from March to December 2022). The findings indicate that during the Crisis Phase, investor sentiment and anxiety related to the pandemic heightened volatility, resulting in a 6.2 % contraction in tourism GDP. After March 2022, the impact of pandemic-related fears began to diminish. The analysis also reveals bidirectional volatility spillovers among different tourism subsectors, indicating that market sentiment plays a significant role in contributing to this volatility. The study highlights the importance of investor education and institutional reforms in mitigating herd behavior and stabilizing a key sector of China's economy.

本研究考察了2019冠状病毒病疫情恢复期（特别是2020年3月至2022年12月）投资者情绪和宏观经济冲击对中国旅游类股波动的影响。通过使用GARCH家族模型分析20家上市旅游公司的日常数据，该研究区分了危机阶段（从2020年3月到2022年2月）和复苏阶段（从2022年3月到12月）。调查结果表明，在危机阶段，与大流行有关的投资者情绪和焦虑加剧了波动性，导致旅游业国内生产总值收缩6.2%。2022年3月之后，与大流行有关的恐惧的影响开始减弱。分析还揭示了不同旅游细分行业之间的双向波动溢出效应，表明市场情绪在这种波动中起着重要作用。该研究强调了投资者教育和制度改革在缓解从众行为和稳定中国经济的一个关键部门方面的重要性。

引用次数: 0

What drives local-level tourism in Brazil? Insights from panel regression models 是什么推动了巴西的地方旅游？来自面板回归模型的见解

IF 4.1 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Annals of Tourism Research Empirical Insights

Pub Date : 2025-11-01 DOI: 10.1016/j.annale.2025.100200

Maurício Ragagnin Pimentel , Melise de Lima Pereira

Due to the increasing global tourism, developing countries are recognizing the value of tourism for local economic growth. This study investigates Brazil's local tourism performance using six panel regression models on a dataset covering 1711 municipalities spanning the period from 2007 to 2019. The study formulates twelve hypotheses to test how economic growth, agglomeration, accommodation specialization, government investment, and the entrepreneurial environment influence local-level tourism in Brazil. Specialization emerges as the only significantly supported driver of Brazil's uneven local tourism development. Furthermore, the study highlights that municipal public spending has a negligible impact on tourism, raising concerns about its effectiveness. This research contributes by providing a subnational perspective on tourism growth in a predominantly domestically driven market.

由于全球旅游业的增长，发展中国家正在认识到旅游业对当地经济增长的价值。本研究使用六个面板回归模型对2007年至2019年期间覆盖1711个城市的数据集进行了调查。本研究提出了12个假设来检验经济增长、集聚、住宿专业化、政府投资和创业环境对巴西地方旅游的影响。专业化成为巴西当地旅游业发展不平衡的唯一重要推动力。此外，该研究强调，市政公共支出对旅游业的影响可以忽略不计，这引起了人们对其有效性的担忧。这项研究为国内主导的旅游市场提供了次国家层面的旅游增长视角。

引用次数: 0

Spatial distribution and challenges in European Union funding: A perspective from tourism projects 欧盟资金的空间分布和挑战：来自旅游项目的视角

IF 4.1 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Annals of Tourism Research Empirical Insights

Pub Date : 2025-10-16 DOI: 10.1016/j.annale.2025.100198

Isabel Torres, María-Dolores Teruel-Serrano, María José Viñals

Tourism is a key economic sector, yet its prominence within European Union funding remains limited. This paper presents the first multi-programme estimate of tourism-related EU funding between 2007 and 2020, covering eleven major programmes. An estimated €5.45 billion—2.23 % of total EU funding—was allocated, primarily through regional and structural funds. Support from other instruments was marginal, despite tourism's multisectoral relevance. The findings reveal spatial disparities linked to institutional capacity and governance structures, reflecting broader challenges associated with project-based funding. This study contributes to ongoing policy debates around the future Multiannual Financial Framework (2028–2034) and the EU Sustainable Tourism Strategy, calling for more coherent and inclusive support for tourism across Member States.

旅游业是一个重要的经济部门，但其在欧盟的突出地位仍然有限。本文首次提出了2007年至2020年欧盟旅游相关资金的多项目估计，涵盖了11个主要项目。估计54.5亿欧元，占欧盟总资金的22.23%，主要通过区域和结构基金分配。尽管旅游业具有多部门的相关性，但其他文书的支持很少。研究结果揭示了与机构能力和治理结构相关的空间差异，反映了与基于项目的融资相关的更广泛挑战。这项研究有助于围绕未来的多年度财政框架（2028-2034）和欧盟可持续旅游战略进行的政策辩论，呼吁对各成员国的旅游业提供更加连贯和包容的支持。

引用次数: 0

An efficient five-item New Environmental Paradigm 一个高效的五项新环境范式

IF 4.1 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Annals of Tourism Research Empirical Insights

Pub Date : 2025-09-29 DOI: 10.1016/j.annale.2025.100196

Sara Dolnicar , Bettina Grün , Sarah MacInnes

Measuring pro-environmental beliefs is vital for knowledge development and decision-making to improve sustainable tourist behaviour. The primary empirical measure of pro-environmental beliefs is the New Environmental Paradigm. The current use of the New Environmental Paradigm is imperfect: (1) the 15-item version lengthens questionnaires, potentially reducing response rates and reducing data quality; (2) using varying subsets of items to reduce respondent burden undermines measurement validity and comparability across studies. We assess all possible 5-item combinations of the 15-item version (one per facet) to produce the NEP-5, a 5-item measure with high test-retest reliability (0.887 compared to 0.904 for the 15-item version), high convergent validity with the 15-item version (0.960 within-waves, 0.869 across), and equally good predictive validity as the 15-item version.

衡量亲环境信念对于知识发展和决策以改善可持续旅游行为至关重要。亲环境信念的主要经验措施是新环境范式。目前新环境范式的使用是不完善的：(1)15个项目的版本延长了问卷，可能降低回复率和降低数据质量；(2)使用不同的项目子集来减少被调查者的负担，破坏了测量的有效性和研究之间的可比性。我们评估了15项版本的所有可能的5项组合（每个面一个）来产生NEP-5，这是一个具有高测试重测信度的5项测量（0.887，而15项版本为0.904），15项版本的高收敛效度（波内0.960，跨0.869），以及与15项版本同样好的预测效度。

引用次数: 0

A framework for analysing the individual capital of travel vloggers 一个分析旅游视频博主个人资本的框架

IF 4.1 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Annals of Tourism Research Empirical Insights

Pub Date : 2025-09-22 DOI: 10.1016/j.annale.2025.100195

Made Handijaya Dewantara , Xin Jin (Cathy) , Sarah Gardiner

This study employs an individual capital theoretical framework to analyse travel vlogs and identify ways to maximise vlog performance success. The first phase analyses the social media content of ten vlogs and their viewer comments (n = 816). This was followed by a second phase comprising in-depth interviews with ten viewers and ten destination marketers to validate and re-evaluate the initial findings. Thematic analysis of the vlogs reveals six attributes of individual capital. This study extends the theory of individual capital within the context of destination marketing and travel vlogging by detailing each attribute and identifying a new one.

本研究采用个人资本理论框架来分析旅游视频日志，并确定最大化视频日志绩效成功的方法。第一阶段分析了10个vlog的社交媒体内容和他们的观众评论（n = 816）。接下来是第二阶段，包括对10名观众和10名目的地营销人员的深入访谈，以验证和重新评估最初的发现。对视频博客的专题分析揭示了个人资本的六大属性。本研究在目的地营销和旅游视频博客的背景下，通过细化每个属性并识别一个新的属性，扩展了个人资本理论。

引用次数: 0

Drivers of multi-destination tourism in APEC (2008–2023) 亚太经合组织多目的地旅游的驱动因素（2008-2023）

IF 4.1 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Annals of Tourism Research Empirical Insights

Pub Date : 2025-08-28 DOI: 10.1016/j.annale.2025.100194

Chanakan Thongma , Chia-Lin Chang

This study examines the economic and policy factors shaping multi-destination tourism flows in the Asia-Pacific Economic Cooperation region, focusing on Japan, Taiwan, and Thailand from 2008 to 2023. Using gravity model and vector autoregression analysis, it identifies GDP, exchange rates, visa policies, government efficiency, and travel distance as key determinants. Results show Japan attracts high-income tourists, Taiwan acts as a transit hub, and Thailand appeals to budget-conscious travelers. The analysis highlights both competitive and complementary dynamics, underscoring the need for regional tourism coordination. The proposed “Sustainable Asia Tourism Trail” supports the United Nations SDGs by encouraging environmentally friendly travel and cross-border cooperation. Policy recommendations include streamlining visas, investing in infrastructure, and implementing coordinated strategies to strengthen regional competitiveness and sustainability.

本研究以2008年至2023年的日本、台湾和泰国为研究对象，探讨了影响亚太经合组织地区多目的地旅游流量的经济和政策因素。利用重力模型和向量自回归分析，它确定GDP、汇率、签证政策、政府效率和旅行距离是关键的决定因素。结果显示，日本吸引的是高收入游客，台湾是中转站，泰国吸引的是预算紧张的游客。分析强调了竞争和互补的动态，强调了区域旅游协调的必要性。“亚洲可持续旅游之路”倡议通过鼓励环保旅游和跨境合作，支持联合国可持续发展目标。政策建议包括简化签证、投资基础设施、实施协调战略以加强区域竞争力和可持续性。

引用次数: 0

Investment competition among Swiss ski areas 瑞士滑雪场之间的投资竞争

IF 4.1 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Annals of Tourism Research Empirical Insights

Pub Date : 2025-08-01 DOI: 10.1016/j.annale.2025.100191

Pascal Troxler , Monika Bandi Tanner , Marcus Roller

In recent years, ski area operators in Switzerland have faced decreasing demand while ski lift and snowmaking capabilities have increased – partly using financial aid from public funds. It is therefore crucial to determine to what extent ski area investment supports demand and affects the competition for the remaining guests. Exploiting firm-level and natural snowpack data, we find that ski areas with above-median snowmaking capabilities decrease their natural snow dependency and that ski lift investments induce a positive, albeit small, effect on outcomes in the winter following their construction. Additionally, we document adverse effects on demand for nearby neighboring ski area expansions. The results imply that investments in high-capacity lifts are relatively ineffective at retaining demand and sustaining revenue.

近年来，瑞士的滑雪场运营商面临着需求下降的问题，而滑雪缆车和造雪能力却得到了提高，这在一定程度上得益于公共基金的财政援助。因此，确定滑雪场投资在多大程度上支持需求并影响对剩余客人的竞争是至关重要的。利用企业层面和自然积雪数据，我们发现造雪能力高于中位数的滑雪区减少了对自然雪的依赖，并且滑雪缆车投资对其建设后冬季的结果产生了积极的影响，尽管影响很小。此外，我们记录了对附近邻近滑雪场扩张需求的不利影响。结果表明，对大容量电梯的投资在保持需求和维持收入方面相对无效。

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