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Rooms versus F&B: How changes in operations contribute to hotel productivity 客房与餐饮:运营变革如何提高酒店生产力
IF 4 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-10-01 DOI: 10.1016/j.annale.2024.100153
Yoo Ri Kim , Shih-Chuan Lin
This study investigates how different operational responses impact hotel productivity change, specifically investigating the importance of F&B operations in comparison to room operations and applying the case of the Taiwanese hotel industry, conducting 93 international tourist hotels from April 2012 to March 2021. Using regression discontinuity design analysis, first, the study finds a significant causal impact of COVID-19 travel restrictions on hotel operations. Second, using the control function methods, findings show that F&B operation is a more efficient strategy compared to rooms to recover hotel productivity from crises. This research provides insights into how hotels can reallocate their operational resources in response to crises and offers an alternative measure of productivity for the hotel industry.
本研究探讨了不同的运营对策如何影响酒店生产率的变化,特别考察了F&B运营与客房运营相比的重要性,并以台湾酒店业为例,对2012年4月至2021年3月期间的93家国际旅游酒店进行了调查。利用回归不连续设计分析,首先,研究发现 COVID-19 旅行限制对酒店经营有显著的因果影响。其次,利用控制函数方法,研究结果表明,与客房相比,F&B 运营是一种更有效的策略,可以从危机中恢复酒店生产力。这项研究为酒店如何重新分配运营资源以应对危机提供了见解,并为酒店业提供了另一种衡量生产率的方法。
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引用次数: 0
Combining realist evaluation and appreciative inquiry: A participatory, learning-focused methodology for tourism interventions 将现实主义评估与欣赏式探究相结合:针对旅游业干预措施的参与式、注重学习的方法论
IF 4 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-09-11 DOI: 10.1016/j.annale.2024.100152
Jenny Suno Wu , Pete Barbrook-Johnson , Xavier Font , Anna Torres-Delgado

Useful lessons can be drawn from realist evaluation and appreciative inquiry for the evaluation of tourism interventions in complex contexts. We combine the strengths of these two approaches to design a participatory learning-focused evaluation with an emphasis on co-created intervention improvement. We apply this proposed ‘Realist Appreciative Evaluation’ on a government-led intervention aimed at supporting tourism firms to improve their sustainability practices. While realist evaluation introduces causal thinking within a framework of contexts-mechanisms-outcomes, appreciative inquiry enables participants to be solution-oriented. The study shows how evaluation can constitute a constructive, dynamic learning process for participants, rather than something to fear. Our methodology promotes collaboration and real-time change, within the rigorous theory-based realist evaluation approach, to improve the evaluation of tourism interventions.

从现实主义评估和欣赏式探究中可以汲取有益的经验,用于评估复杂环境下的旅游干预措施。我们结合这两种方法的优势,设计了一种以参与式学习为重点的评价,强调共同创造干预改进。我们将这一提议的 "现实主义赏识评价 "应用于一项政府主导的干预活动,旨在支持旅游公司改进其可持续发展实践。现实主义评价在 "背景-机制-结果 "的框架内引入因果思维,而欣赏式探究则使参与者以解决方案为导向。这项研究表明,对参与者来说,评价是一个建设性的、动态的学习过程,而不是恐惧的东西。我们的方法在基于严谨理论的现实主义评价方法中促进合作和实时变化,以改善旅游干预措施的评价。
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引用次数: 0
Tourism and national collaboration in protected areas 旅游业与保护区内的国家合作
IF 4 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-08-16 DOI: 10.1016/j.annale.2024.100151
Birendra KC , Hari Adhikari , George Andrew Stainback
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引用次数: 0
Harnessing the power of stories: Evaluating complex tourism interventions through a ‘most significant change’ approach 利用故事的力量:通过 "最显著变化 "方法评估复杂的旅游干预措施
IF 4 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-07-17 DOI: 10.1016/j.annale.2024.100150
Luigina Jessica Montano , Xavier Font , Corinna Elsenbroich , Manuel Alector Ribeiro

This study explores the power of the story-based ‘Most Significant Change’ evaluation method to evidence the impacts of a complex sustainable tourism intervention implemented through the cross-border EU-INTERREG ‘EXPERIENCE’ project across six regions on the French-English Channel. The method provides a participatory evaluation framework to capture contextual changes by collecting and analysing personal stories of change considered significant by those directly affected. As intervention-driven changes are often unpredictable and non-linear, the method supports researchers in exploring and learning about unexpected or complex outcomes emerging from the stories. Findings highlight the effectiveness of this narrative approach in capturing complex, unforeseen changes that may not be quantifiable through pre-defined performance indicators. The study contributes to evaluating EU-funded regional development programmes in tourism.

本研究探讨了以故事为基础的 "最显著变化 "评估方法的威力,以证明通过跨境欧盟-INTERREG "体验 "项目在法英海峡六个地区实施的复杂的可持续旅游干预措施的影响。该方法提供了一个参与式评估框架,通过收集和分析直接受影响者认为具有重要意义的个人变化故事来捕捉环境变化。由于干预驱动的变化往往是不可预测和非线性的,该方法有助于研究人员探索和了解从故事中产生的意想不到或复杂的结果。研究结果凸显了这种叙事方法在捕捉复杂的、不可预见的变化方面的有效性,这些变化可能无法通过预先确定的绩效指标进行量化。这项研究有助于评估欧盟资助的旅游业区域发展计划。
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引用次数: 0
Reflexive monitoring for sustainable transformations: A game-based workshop methodology for participatory learning 可持续转型的反思性监测:基于游戏的参与式学习研讨会方法
IF 4 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-07-08 DOI: 10.1016/j.annale.2024.100149
Sara Lupini , Giovanna Bertella , Xavier Font

In this study, we combined reflexive monitoring—a critical assessment, evaluation, and practice-adjustment process—with participatory learning through educational games to advance transformative sustainable tourism methodologies. The methodology was tested in a workshop with tourism practitioners in Norway. Using a constructivist lens, we analysed the narratives participants shared via game artefacts, observations, and debriefings. The tourism practitioners demonstrated some signs of enhanced reflexivity, trust, innovation, inclusivity, and equity, which contributed to their collective agency for sustainability. Integrating reflexive monitoring can empower practitioners to critically assess their practices, envision alternatives, navigate sustainability complexities, and drive transformative actions. Although further testing is required, the methodology holds promise for promoting sustainable tourism practices and enhancing practitioners' skills.

在这项研究中,我们将反思性监测--批判性评估、评价和实践调整过程--与通过教育游戏进行的参与式学习相结合,以推进变革性可持续旅游业方法。该方法在与挪威旅游业从业人员举办的研讨会上进行了测试。我们使用建构主义视角,分析了参与者通过游戏作品、观察和汇报分享的叙述。旅游业从业人员在反思性、信任、创新、包容性和公平性方面表现出了一些增强的迹象,这有助于他们在可持续发展方面发挥集体作用。整合反思性监测可以增强从业人员的能力,使他们能够批判性地评估自己的做法、设想替代方案、驾驭可持续发展的复杂性并推动变革行动。虽然还需要进一步测试,但该方法有望促进可持续旅游业的实践并提高从业人员的技能。
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引用次数: 0
A model for research on film-induced tourism: Audiovisual narrative texts, reception, and effects 电影引发旅游的研究模式:视听叙事文本、接受和效果
Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-06-15 DOI: 10.1016/j.annale.2024.100146
Jorge Nieto-Ferrando , Beatriz Gómez-Morales , Sebastián Sánchez-Castillo

Studies of film-induced tourism have demonstrated the effect of film and television productions on tourist attitudes and experiences. However, most of these studies focus on effects without considering the content or reception of film texts. With a view to filling this gap, this study proposes a model based on the analysis of film texts and text reception. The model is tested using the film Zindagi na milegi dobara and its reviews on IMDb. The results of the study confirm the inextricable connections between the representation of tourist attractions, the way viewers interact with the film, and the effects on tourist destination recall.

对电影引发的旅游业的研究表明,影视作品对游客的态度和体验产生了影响。然而,这些研究大多只关注效果,而没有考虑电影文本的内容或接受情况。为了填补这一空白,本研究提出了一个基于电影文本和文本接受分析的模型。该模型使用电影《Zindagi na milegi dobara》及其在 IMDb 上的评论进行了测试。研究结果证实,旅游景点的表现形式、观众与电影的互动方式以及对旅游景点回忆的影响之间存在千丝万缕的联系。
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引用次数: 0
Tourism resilience to drought and climate shocks: The role of tourist water literacy in hotel management 旅游业抵御干旱和气候冲击的能力:游客水资源知识在酒店管理中的作用
Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-06-14 DOI: 10.1016/j.annale.2024.100147
Meghan J. McCarroll , G. Thomas LaVanchy , Michael W. Kerwin

The large water demands of tourism threaten the sector's economic viability during climate shocks. Cape Town, South Africa provides an example where the threat of a water “Day Zero” in 2018 caused substantial losses in tourist arrivals, revenues, and subsequent job securities. However, Cape Town's tourism industry also contributed to unprecedented water conservation across the city. Through qualitative analysis of semi-structured interviews with hotel employees in Cape Town (n = 18), this paper reveals how internal conservation campaigns not only reduced water use, but also helped mitigate economic impacts, eased political tensions, and upheld their excellent standing among visitors. Our results suggest that during severe water crises, hotel managers can model and enforce water conservation efforts while maintaining customer satisfaction.

旅游业对水的大量需求在气候冲击期间威胁着该行业的经济可行性。南非开普敦就是一个例子,2018 年水危机 "零日 "的威胁造成了游客数量、收入和随之而来的就业保障的巨大损失。然而,开普敦的旅游业也为整个城市前所未有的节水做出了贡献。通过对开普敦酒店员工(n = 18)的半结构式访谈进行定性分析,本文揭示了内部节水运动不仅减少了用水量,还帮助减轻了经济影响,缓解了政治紧张局势,维护了酒店在游客中的良好形象。我们的研究结果表明,在严重的水危机期间,酒店管理者可以在保持客户满意度的同时,树立并实施节水措施。
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引用次数: 0
Geographies of touristification of consumption spaces: How retail capital shapes the effects of tourism on shops, services and hospitality businesses 消费空间旅游化的地理格局:零售资本如何塑造旅游业对商店、服务业和酒店业的影响
Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-06-14 DOI: 10.1016/j.annale.2024.100148
I.W. Hagemans , B. Spierings , J.W.J. Weltevreden , P. Hooimeijer

This study proposes a framework to measure touristification of consumption spaces, consisting of concentration of retail capital, business displacement and standardization of the consumption landscape. This framework is tested using business registration data and rent price estimates for consumption spaces in Amsterdam between 2005 and 2020. Touristification emerges from concentrations of retail capital and standardization, but occurs without causing significant business displacement. A cluster analysis identifies different variations of touristification. Besides the more typical cases these include nightlife areas, gentrifying consumption spaces and specialized retail areas. This suggests that local contingencies cause consumption spaces to respond differently to increasing tourism.

本研究提出了一个衡量消费空间旅游化的框架,包括零售资本集中、商业转移和消费景观标准化。我们利用 2005 年至 2020 年阿姆斯特丹消费场所的商业登记数据和租金价格估算对这一框架进行了测试。旅游化产生于零售资本集中和标准化,但不会导致大量企业迁移。聚类分析确定了游客化的不同变体。除了比较典型的情况外,还包括夜生活区、绅士化消费空间和专业零售区。这表明,当地的特殊情况导致消费场所对日益增长的旅游业做出不同的反应。
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引用次数: 0
Evaluating tourism scenarios within the limit of acceptable change framework in Barcelona 在巴塞罗那可接受的变化框架内评估旅游业方案
Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-06-03 DOI: 10.1016/j.annale.2024.100145
José A. Donaire , Núria Galí , Lluís Coromina

This article introduces an expanded Limit of Acceptable Change model, enhancing the traditional approach by incorporating various tourism scenarios and a broader range of indicators. This approach allows to gain a more comprehensive understanding and foresee the effects of diverse tourist profiles and intensities of use in Barcelona. It considers factors like motivation, origin, and accommodation type, and evaluates their effects on key sustainability indicators. The study reveals that significant shifts in tourism patterns are required to impact these indicators noticeably, emphasizing the need to consider both tourist numbers and typologies in sustainable tourism management. This approach equips destination planners with a valuable tool for strategic decision-making and long-term planning.

本文介绍了一个扩展的 "可接受变化极限 "模型,通过纳入各种旅游情景和更广泛的指标来改进传统方法。通过这种方法,可以更全面地了解和预见巴塞罗那不同游客类型和使用强度的影响。它考虑了游客的动机、来源和住宿类型等因素,并评估了这些因素对主要可持续发展指标的影响。研究显示,要对这些指标产生明显影响,旅游模式必须发生重大转变,这强调了在可持续旅游管理中同时考虑游客数量和类型的必要性。这种方法为目的地规划者提供了战略决策和长期规划的宝贵工具。
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引用次数: 0
Non-fungible tokens and hotel distribution: A misguided development 不可兑换代币和酒店分配:被误导的发展
Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-06-03 DOI: 10.1016/j.annale.2024.100144
Peter O'Connor
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引用次数: 0
期刊
Annals of Tourism Research Empirical Insights
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