Pub Date : 2023-03-01DOI: 10.17576/pengurusan-2023-67-01
Pertukaran Pemimpin-Anggota, dan Pengekalan, Kerja Pekerja, Kurang Upaya, Hasnizawati Hashim, Sharifah Zannierah, Syed Marzuki, Fazreena Mansor
Given the lack of research on employees with disability embeddedness in organizations, this study aims to investigate the mediating effects of organizational climate between leader-member exchanges and employees with disabilities’ job embeddedness. A survey involving 282 employees with disability working in public and private Malaysia sectors was performed to test the study hypotheses. Furthermore, the study results were analysed using the structural equation modelling (SEM) AMOS mediation analysis and indicated partial mediating effects between the leader-member exchange, organizational climate, and employees with disabilities’s job embeddedness. As individuals with disability possessed different aptitudes that necessitated diverse management initiatives from supervisors, the reciprocal advantages gained from employee with disability-supervisor relationships and organizational climates should be duly considered. The consideration proved essential in influencing employees with disabilities’ work experiences and employee retention in organizations. It is hoped that these findings will enhance supervisors’ understanding on the impact of leader-member exchange as well as organizational climate in strengthening a high-quality relationship with the employees with disability which simultaneously will boost their job embeddedness.
{"title":"Leader-Member Exchange and Employees with Disabilities’ Job Embeddedness: Mediating Effects of Organizational Climate","authors":"Pertukaran Pemimpin-Anggota, dan Pengekalan, Kerja Pekerja, Kurang Upaya, Hasnizawati Hashim, Sharifah Zannierah, Syed Marzuki, Fazreena Mansor","doi":"10.17576/pengurusan-2023-67-01","DOIUrl":"https://doi.org/10.17576/pengurusan-2023-67-01","url":null,"abstract":"Given the lack of research on employees with disability embeddedness in organizations, this study aims to investigate the mediating effects of organizational climate between leader-member exchanges and employees with disabilities’ job embeddedness. A survey involving 282 employees with disability working in public and private Malaysia sectors was performed to test the study hypotheses. Furthermore, the study results were analysed using the structural equation modelling (SEM) AMOS mediation analysis and indicated partial mediating effects between the leader-member exchange, organizational climate, and employees with disabilities’s job embeddedness. As individuals with disability possessed different aptitudes that necessitated diverse management initiatives from supervisors, the reciprocal advantages gained from employee with disability-supervisor relationships and organizational climates should be duly considered. The consideration proved essential in influencing employees with disabilities’ work experiences and employee retention in organizations. It is hoped that these findings will enhance supervisors’ understanding on the impact of leader-member exchange as well as organizational climate in strengthening a high-quality relationship with the employees with disability which simultaneously will boost their job embeddedness.","PeriodicalId":35014,"journal":{"name":"Jurnal Pengurusan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49536122","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-01DOI: 10.17576/pengurusan-2023-67-14
{"title":"Pengaruh Atribusi Kegagalan Perkhidmatan Penerbangan Terhadap Niat Penerbangan dengan Syarikat Penerbangan","authors":"","doi":"10.17576/pengurusan-2023-67-14","DOIUrl":"https://doi.org/10.17576/pengurusan-2023-67-14","url":null,"abstract":"","PeriodicalId":35014,"journal":{"name":"Jurnal Pengurusan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41744831","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ability, Motivation and Opportunity (AMO)-enhancing is essential for the effective implementation of corporate environmental citizenship. However, previous studies neglect the link between AMO-enhancing HRM practices and corporate environmental citizenship. This has motivated the paper studies the influence of AMO-enhancing HRM practices on corporate environmental citizenship via the mediating role of organizational ethical climate. This study employed a quantitative approach in the form of survey questionnaires. Survey questionnaires were collected from 200 construction companies and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results revealed that ability and opportunity-enhancing HRM practices were found to positively influence corporate environmental citizenship. Motivation-enhancing HRM practices were insignificant in this regard. Similarly, organizational ethical climate did not prove to mediate the relationship between AMO-enhancing HRM practices and corporate environmental citizenship. Therefore, construction companies should invest heavily in ability and opportunity-enhancing HRM practices to pursue corporate environmental citizenship. Instead, construction companies can abandon motivation-enhancing HRM practices and organizational ethical climate if they have limited funds to improve corporate environmental citizenship. Ultimately, policy makers should use these findings to create strategies as guidance for the construction industry to achieve corporate environmental citizenship
{"title":"Ability, Motivation and Opportunity (AMO)-enhancing HRM Practices and Corporate Environmental Citizenship: The Mediation Effect of Organizational Ethical Climate","authors":"Amalan Peningkatan Keupayaan, Motivasi dan, Peluang Sumber, Manusia, Tay Lee, Hon-Wei Leow","doi":"10.17576/pengurusan-2022-67-01","DOIUrl":"https://doi.org/10.17576/pengurusan-2022-67-01","url":null,"abstract":"Ability, Motivation and Opportunity (AMO)-enhancing is essential for the effective implementation of corporate environmental citizenship. However, previous studies neglect the link between AMO-enhancing HRM practices and corporate environmental citizenship. This has motivated the paper studies the influence of AMO-enhancing HRM practices on corporate environmental citizenship via the mediating role of organizational ethical climate. This study employed a quantitative approach in the form of survey questionnaires. Survey questionnaires were collected from 200 construction companies and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results revealed that ability and opportunity-enhancing HRM practices were found to positively influence corporate environmental citizenship. Motivation-enhancing HRM practices were insignificant in this regard. Similarly, organizational ethical climate did not prove to mediate the relationship between AMO-enhancing HRM practices and corporate environmental citizenship. Therefore, construction companies should invest heavily in ability and opportunity-enhancing HRM practices to pursue corporate environmental citizenship. Instead, construction companies can abandon motivation-enhancing HRM practices and organizational ethical climate if they have limited funds to improve corporate environmental citizenship. Ultimately, policy makers should use these findings to create strategies as guidance for the construction industry to achieve corporate environmental citizenship","PeriodicalId":35014,"journal":{"name":"Jurnal Pengurusan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46730991","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-01DOI: 10.17576/pengurusan-2023-67-09
{"title":"Governance Quality of Political Stability and Rule of Law on Tax Compliance: A Mediation Analysis of Tax Morale","authors":"","doi":"10.17576/pengurusan-2023-67-09","DOIUrl":"https://doi.org/10.17576/pengurusan-2023-67-09","url":null,"abstract":"","PeriodicalId":35014,"journal":{"name":"Jurnal Pengurusan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44224392","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-01DOI: 10.17576/pengurusan-2023-67-15
{"title":"The Structural Relationship among Students’ Perceptions of Sales-Related Skills, Sales Careers, and Views of Others and the Intention to Pursue Sales Careers in Malaysia: The Mediating Effect of Feelings towards Selling","authors":"","doi":"10.17576/pengurusan-2023-67-15","DOIUrl":"https://doi.org/10.17576/pengurusan-2023-67-15","url":null,"abstract":"","PeriodicalId":35014,"journal":{"name":"Jurnal Pengurusan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41891569","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-01DOI: 10.17576/pengurusan-2023-67-04
Wahyu Sakina Ahmad Sanusi, Mohd Fairuz Md Salleh, S. E. Yaacob
In accordance with Islamic sharia, zurri waqf (family waqf) has been used as an instrument for estate planning and family inheritance. The issue of abandoned property management has yet to be fully resolved, and zurri waqf is one option for the estate distribution. In Malaysia, the State Religious Council is the administrator of zurri waqf practices. The implementation, on the other hand, is minimal and not proactive. Hence, the objective of this study is to identify the practice of zurri waqf implementation in Malaysia. This study employs a qualitative interview method with eight respondents. This study discovered that the practice of zurri waqf implementation is at a passive level, but the improvements can still be made. For instance, the rectification in the management procedures can be done as zurri waqf assets have the potential for economy development and ongoing benefit to the family and society in general. The findings of this study in terms of restructuring the existing procedures according with the experts’ suggestion such as lineage restrictions on beneficiaries and appointment of zurri waqf consultants may aid in the proactive implementation of zurri waqf as well as the preservation of Muslims' equity in strengthening the economic stability of the family and society in general.
{"title":"The Management and Implementation of Zurri Waqf in Malaysian Waqf Instituition","authors":"Wahyu Sakina Ahmad Sanusi, Mohd Fairuz Md Salleh, S. E. Yaacob","doi":"10.17576/pengurusan-2023-67-04","DOIUrl":"https://doi.org/10.17576/pengurusan-2023-67-04","url":null,"abstract":"In accordance with Islamic sharia, zurri waqf (family waqf) has been used as an instrument for estate planning and family inheritance. The issue of abandoned property management has yet to be fully resolved, and zurri waqf is one option for the estate distribution. In Malaysia, the State Religious Council is the administrator of zurri waqf practices. The implementation, on the other hand, is minimal and not proactive. Hence, the objective of this study is to identify the practice of zurri waqf implementation in Malaysia. This study employs a qualitative interview method with eight respondents. This study discovered that the practice of zurri waqf implementation is at a passive level, but the improvements can still be made. For instance, the rectification in the management procedures can be done as zurri waqf assets have the potential for economy development and ongoing benefit to the family and society in general. The findings of this study in terms of restructuring the existing procedures according with the experts’ suggestion such as lineage restrictions on beneficiaries and appointment of zurri waqf consultants may aid in the proactive implementation of zurri waqf as well as the preservation of Muslims' equity in strengthening the economic stability of the family and society in general.","PeriodicalId":35014,"journal":{"name":"Jurnal Pengurusan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42123956","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-01DOI: 10.17576/pengurusan-2023-67-06
Shazrul Ekhmar, Abdul Razak, Mazlina Mustapha
Performance of hotel operational managers is crucial in delivering quality service to customers. Prior studies claimed that balanced scorecard (BSC) measures can clarify managers’ roles to improve their performance. Thus, this study examines the relationship between the BSC measure, role clarity, and managerial performance in the Malaysian hotel sector. This study also investigates the mediating effect of role clarity between the BSC measures and managerial performance. 475 questionnaires were distributed to managers of 3-, 4, and 5-star hotels in Malaysia. Analysis from Structural Equation Modelling (SEM) found a significant relationship between the BSC measures and role clarity. Role clarity has a significant impact on managerial performance. The results also found that role clarity partially mediates the relationship between the BSC measures and managerial performance. These results provide information to policymakers on the importance of BSC measures to stimulate positive behaviour through role clarity for managers to deliver quality service.
{"title":"Impact of Balanced Scorecard on Managerial Performance: Mediating Effects of Role Clarity","authors":"Shazrul Ekhmar, Abdul Razak, Mazlina Mustapha","doi":"10.17576/pengurusan-2023-67-06","DOIUrl":"https://doi.org/10.17576/pengurusan-2023-67-06","url":null,"abstract":"Performance of hotel operational managers is crucial in delivering quality service to customers. Prior studies claimed that balanced scorecard (BSC) measures can clarify managers’ roles to improve their performance. Thus, this study examines the relationship between the BSC measure, role clarity, and managerial performance in the Malaysian hotel sector. This study also investigates the mediating effect of role clarity between the BSC measures and managerial performance. 475 questionnaires were distributed to managers of 3-, 4, and 5-star hotels in Malaysia. Analysis from Structural Equation Modelling (SEM) found a significant relationship between the BSC measures and role clarity. Role clarity has a significant impact on managerial performance. The results also found that role clarity partially mediates the relationship between the BSC measures and managerial performance. These results provide information to policymakers on the importance of BSC measures to stimulate positive behaviour through role clarity for managers to deliver quality service.","PeriodicalId":35014,"journal":{"name":"Jurnal Pengurusan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49570482","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-01DOI: 10.17576/pengurusan-2023-67-08
Azyyati Anuar, Daing Maruak Sadek, Nur Syazwanie Mansor
This study aims to explore the challenges and the implementation of lean practices by Small and Medium Enterprises (SMEs) in Malaysia. It was conducted as a multiple-case study based on six companies that participated in the Lean Transformation Project (LTP) organized by the Malaysia Productivity Corporation (MPC). Data were collected through a combination of observation, document analysis, and semi-structured interviews. The findings revealed significant improvements in the companies after participating in the LTP. These improvements included enhancing material handling processes through proper labeling and arrangement of materials. This study provides valuable insights for academics and practitioners on the impact of lean practices on operational activities in SMEs, particularly in the Malaysian context. It highlights the significance of lean principles in driving positive changes in companies, focusing on improving process outputs and outcomes.
{"title":"Exploring the Challenges and the Implementation of Lean Practices under Lean Transformation Project in Malaysian Small and Medium Enterprises","authors":"Azyyati Anuar, Daing Maruak Sadek, Nur Syazwanie Mansor","doi":"10.17576/pengurusan-2023-67-08","DOIUrl":"https://doi.org/10.17576/pengurusan-2023-67-08","url":null,"abstract":"This study aims to explore the challenges and the implementation of lean practices by Small and Medium Enterprises (SMEs) in Malaysia. It was conducted as a multiple-case study based on six companies that participated in the Lean Transformation Project (LTP) organized by the Malaysia Productivity Corporation (MPC). Data were collected through a combination of observation, document analysis, and semi-structured interviews. The findings revealed significant improvements in the companies after participating in the LTP. These improvements included enhancing material handling processes through proper labeling and arrangement of materials. This study provides valuable insights for academics and practitioners on the impact of lean practices on operational activities in SMEs, particularly in the Malaysian context. It highlights the significance of lean principles in driving positive changes in companies, focusing on improving process outputs and outcomes.","PeriodicalId":35014,"journal":{"name":"Jurnal Pengurusan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44920116","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-01DOI: 10.17576/pengurusan-2023-67-05
Pilih Kasih Keagamaan, Kerajaan, Niat Keusahawanan, Bukti Empirikal, Abu Hanifah, Ayob Hazrul, Izuan Shahiri, H. Hamid
Religion is no longer isolated from secular activities, including business. Many scholars hold that religious identity plays a vital role in a person’s decision whether or not to be an entrepreneur. However, government favouritism for a particular religion could hinder entrepreneurialism amongst believers of other religions. To provide empirical evidence of it, this study examines whether the level of religiosity affects the entrepreneurial intention of individuals, and whether government favouritism influences the entrepreneurial intention of individuals in ‘preferred versus non-preferred’ religions. We tested our hypotheses using Entrepreneurial Student Survey (ESS) 2018–2019 data from 316 university students in Malaysia, analysed through ordered logit regressions. From the analysis, we found that government favouritism towards Islam has no effect on the entrepreneurial intention of Muslim students, nor does it discourage non-Muslim students from becoming entrepreneurs. Instead, the results show that entrepreneurial intention is strongly influenced by students’ religiosity, regardless of the religion. In sum, this research suggests that the contemplation of entrepreneurship is determined by individual religiosity, not the institutional predisposition for religious groups. In terms of the policy implications, it is a strong signal for religious leaders to preach and promote entrepreneurship among their believers.
{"title":"Religiosity, Government Favouritism, and Entrepreneurial Intention: Empirical Evidence among University Students in Malaysia","authors":"Pilih Kasih Keagamaan, Kerajaan, Niat Keusahawanan, Bukti Empirikal, Abu Hanifah, Ayob Hazrul, Izuan Shahiri, H. Hamid","doi":"10.17576/pengurusan-2023-67-05","DOIUrl":"https://doi.org/10.17576/pengurusan-2023-67-05","url":null,"abstract":"Religion is no longer isolated from secular activities, including business. Many scholars hold that religious identity plays a vital role in a person’s decision whether or not to be an entrepreneur. However, government favouritism for a particular religion could hinder entrepreneurialism amongst believers of other religions. To provide empirical evidence of it, this study examines whether the level of religiosity affects the entrepreneurial intention of individuals, and whether government favouritism influences the entrepreneurial intention of individuals in ‘preferred versus non-preferred’ religions. We tested our hypotheses using Entrepreneurial Student Survey (ESS) 2018–2019 data from 316 university students in Malaysia, analysed through ordered logit regressions. From the analysis, we found that government favouritism towards Islam has no effect on the entrepreneurial intention of Muslim students, nor does it discourage non-Muslim students from becoming entrepreneurs. Instead, the results show that entrepreneurial intention is strongly influenced by students’ religiosity, regardless of the religion. In sum, this research suggests that the contemplation of entrepreneurship is determined by individual religiosity, not the institutional predisposition for religious groups. In terms of the policy implications, it is a strong signal for religious leaders to preach and promote entrepreneurship among their believers.","PeriodicalId":35014,"journal":{"name":"Jurnal Pengurusan","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45054021","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-01DOI: 10.17576/pengurusan-2023-67-10
{"title":"Extending the Innovation Characteristic Model to Private Label Products: Brand Trust as the New Innovation Characteristic","authors":"","doi":"10.17576/pengurusan-2023-67-10","DOIUrl":"https://doi.org/10.17576/pengurusan-2023-67-10","url":null,"abstract":"","PeriodicalId":35014,"journal":{"name":"Jurnal Pengurusan","volume":"90 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41280118","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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