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2013 10th International Conference on Service Systems and Service Management最新文献

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The principal-agent game analysis among accounting firm, enterprise customer and government 会计师事务所、企业客户和政府之间的委托代理博弈分析
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602580
Jia Yuan-xiang, Guo Hong-lian
The common fraud events between the public accounting firm and the audited enterprise have occurred frequently, coupled with the lack of supervision and punishment, so that the quality of accounting information is constantly seriously questioned by the public. In this paper, I establish the principal-agent model of uncertainty and without supervision between the accounting firm and enterprise by making use of principal-agent theory, analyze the model's participation constraint and incentive compatibility constraint, and establish the benefit matrix between the accounting firm and government by applying the related game theory. Thus the related decision-making recommendations for the current situation are drawn.
会计师事务所与被审计企业之间常见的舞弊事件频频发生,再加上监管和处罚的缺失,使得会计信息质量不断受到公众的严重质疑。本文运用委托代理理论建立了不确定、无监督的会计师事务所与企业之间的委托代理模型,分析了该模型的参与约束和激励相容约束,运用相关博弈论建立了会计师事务所与政府之间的利益矩阵。因此,就目前的情况提出了有关的决策建议。
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引用次数: 2
Model selection and relationship between idiosyncratic volatility and expected stock returns: evidence from Chinese A-share Market 模型选择及特质波动率与股票预期收益的关系:来自中国a股市场的证据
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602541
Yu-Chung Liu, W. Ping
With the daily data and monthly data of stock market for January 1, 2000 to March 31, 2011 as research sample, use Fama-French three factor regression and EGARCH(1,1) model to estimate idiosyncratic risk, the relationship between idiosyncratic risk and the return of stocks is analyzed based on the cross-sectional regression analysis method. Using Fama-French three factor regression to estimate idiosyncratic risk, a strongly statistically significant positive relation between idiosyncratic risk and the return of stocks is found. Using EGARCH(1,1)model to estimate idiosyncratic risk, there is a strongly statistically significant negative relation between idiosyncratic risk and the weighted return of stocks. Moreover, size, turnover, illiquidity, book-to-market ratio and is positively related to return of stocks, momentum and is negatively related to return of stocks. Two different models (Fama-French Three-factor Model and EGARCH Model) indicate that no robustly significant relationship exists between idiosyncratic volatility and expected return.
以2000年1月1日至2011年3月31日的股票市场日数据和月数据为研究样本,采用Fama-French三因素回归和EGARCH(1,1)模型对特质风险进行估计,基于横截面回归分析方法对特质风险与股票收益的关系进行分析。利用Fama-French三因素回归对特质风险进行估计,发现特质风险与股票收益之间存在显著的正相关关系。利用EGARCH(1,1)模型估计特质风险,特质风险与股票加权收益呈显著负相关。此外,规模、成交量、非流动性、账面市值比与股票收益率正相关,动量与股票收益率负相关。两种不同的模型(Fama-French三因素模型和EGARCH模型)表明,特质波动率与预期收益之间不存在显著的显著关系。
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引用次数: 1
Version strategy for information goods with a finite number of types 有限类型信息产品的版本策略
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602495
Zhou Musheng, Zhang Yulin, H. Yong
This paper constructs an optimization model based on dynamic game theory, which focuses on the version strategy of information goods in the case that the Types of Consumers are Limited. In this model, utility function is the general type, and the consumers choose the version according to their incentive compatible constraint and participation constraint, while the manufacture makes decision according to maximum profit. This paper argues that the best version strategy for manufacture is the single version. Meanwhile, the price of the best single version and the specific calculation of manufacture's profit are also given in this paper. Based on the profit analysis, technology innovation is the only way to making profit in short term. In the long run, however, only improving the consumers' preference level and consumers' preference distribution can guarantee the sustainable development of information products.
本文构建了基于动态博弈论的信息商品优化模型,重点研究了消费者类型有限情况下信息商品的版本策略。在该模型中,效用函数为一般类型,消费者根据自身的激励兼容约束和参与约束进行版本选择,制造商根据利润最大化进行决策。本文认为制造的最佳版本策略是单一版本。同时给出了最优单版的价格和制造商利润的具体计算。从盈利分析来看,技术创新是企业短期盈利的必由之路。但从长远来看,只有提高消费者的偏好水平和偏好分布,才能保证信息产品的可持续发展。
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引用次数: 0
Outsourcing non-preemptive operations to a third-party facility 将非优先操作外包给第三方机构
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602614
Lianmin Zhang, Xiaoqiang Cai
We consider the problem where a group of manufacturers outsource non-preemptive operations to a third-party, where non-preemptive operations means processing operations can not be interrupted when it starts, such as mould making, blast furnace iron making. The manufacturers book time windows announced by third-party with prices and schedule operations in the booked time window. The cost for each manufacturer consists of booking and work-in-progress costs. We address some optimal decision for manufacturers to book time windows and schedule their jobs in the booked time windows so as to minimize their individual cost.
我们考虑的问题是一组制造商将非先发制人的业务外包给第三方,其中非先发制人的业务意味着加工业务在开始时不能中断,例如模具制造,高炉炼铁。厂商以价格预定第三方公布的时间窗口,并在预定的时间窗口内安排作业。每个制造商的成本包括预定成本和在制品成本。为了使制造商的成本最小化,我们研究了制造商预定时间窗并在预定时间窗内安排生产的最优决策。
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引用次数: 0
The effect of supply chain integration on demand planning process. An empirical evaluation 供应链整合对需求规划过程的影响。实证评价
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602492
Natalia Szozda, Artur Świerczek
One of supply chain management concepts, strongly conditioned upon inter-organizational integration, is demand planning, encompassing a sequence of activities concerning the coordinated flow of demand through companies, effectively supported by specific methods and technical instruments. The paper seeks to explore the contribution of multidimensional aspects of supply chain integration in the methods and instruments supporting demand planning process. In order to achieve this goal, the research methodology was employed. Having performed a Principal Component Analysis (PCA) with varimax rotation in a space of the variables manifesting supply chain integration, the constructs were extracted and employed as classification criteria in a cluster analysis. The results of the study show that the examined supply chains may be grouped into three classes having distinct characteristics. The findings of the paper demonstrate the types and intensity of the use of methods and instruments supporting demand planning process regarding the level of supply chain integration.
供应链管理的概念之一是需求计划,它强烈地依赖于组织间的整合,包括一系列关于通过公司协调的需求流的活动,并得到具体方法和技术工具的有效支持。本文旨在探讨供应链集成的多维方面在支持需求规划过程的方法和工具中的贡献。为了实现这一目标,采用了研究方法。在显示供应链整合的变量空间中进行了具有最大变量旋转的主成分分析(PCA),提取了这些结构并将其用作聚类分析中的分类标准。研究结果表明,所研究的供应链可以分为三类,具有不同的特点。本文的研究结果展示了支持供应链整合水平的需求规划过程的方法和工具的使用类型和强度。
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引用次数: 1
Why users adopt mobile banking service: An empirical study 用户为何采用手机银行服务:实证研究
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602554
Liaojun Feng
Self-service technologies like mobile banking service can bring different experience and interest than traditional bank. Internet banking has been one of the most profitable businesses in e-commerce. Like internet banking, mobile banking has emerged rapidly in recent years in China. Although studies have been investigating the adoption of mobile banking, they focused more in the positive factors. The purpose of this paper is to construct a comprehensive model based on the previous researches, which can take various factors into consideration. These factors are perceived benefit / risk, personality traits, and trust. Then this article empirically tested the model based on the data from 522 undergraduate students. The theoretical value and implication was also discussed in the conclusion.
手机银行等自助服务技术可以带来不同于传统银行的体验和兴趣。网上银行已经成为电子商务中最赚钱的业务之一。与互联网银行一样,手机银行近年来在中国迅速兴起。尽管研究一直在调查手机银行的采用情况,但它们更多地关注于积极因素。本文的目的是在前人研究的基础上构建一个综合的模型,该模型可以考虑各种因素。这些因素是感知利益/风险、个性特征和信任。然后,本文基于522名大学生的数据对模型进行了实证检验。结语部分还讨论了本文的理论价值和意义。
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引用次数: 6
Factors influencing the Youth attitudes toward group-buying websites 影响青少年对团购网站态度的因素
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602644
Hu Suping, Chen Liping
Group-buying on the websites were widely used for B2C transactions by the Youth in China in these years. The names of the group-buying websites were the hot words that people always were talking about. The business model can bring a excellent cash flow and has huge market prospects. As a result, thousands of group-buying websites were built in China. But the increasingly fierce competition makes them get into trouble. The group-buying websites have to rethink the business model right now. They should undertake careful and thoughtful research to investigate how to be unique among the jungle constitutes by these group-buying websites. Actually, group-buying behavior is a relatively complex process between sellers and buyers. Both of them can influence the happening of group-buying behavior. This paper pays attention to the Youth in China. The fact is that the Youth is one of the most important customer groups. We tried to investigate the factors influencing the Youth's attitude to group-buying websites. We carried out a questionnaire survey to the undergraduate students in many universities. In the survey, several variables were involved, including the prices of commodities or services, social influence, fears of opportunism and so on. The results show that social influence is a really significant factor which effects whether the Youth use some group-buying website or not. Service quality is also very important to the process and there is mediating effect between social influence and users' attitudes toward group-buying websites by service quality. In the last section, we address our suggestion to improve the competitive capability of the group-buying websites.
团购是近年来中国年轻人广泛使用的B2C交易方式。团购网站的名字是人们经常谈论的热词。该商业模式能带来良好的现金流,市场前景巨大。结果,成千上万的团购网站在中国建立起来。但日益激烈的竞争使他们陷入困境。团购网站现在必须重新思考其商业模式。他们应该进行细致周到的研究,研究如何在这些团购网站构成的丛林中独树一帜。团购行为实际上是买卖双方之间一个相对复杂的过程。两者都可以影响团购行为的发生。本文关注的是中国的青年。事实上,年轻人是我们最重要的客户群体之一。我们试图调查影响青少年对团购网站态度的因素。我们对多所高校的本科生进行了问卷调查。在调查中,涉及到几个变量,包括商品或服务的价格,社会影响,对机会主义的恐惧等等。结果表明,社会影响是影响青少年是否使用团购网站的一个非常重要的因素。服务质量在这一过程中也非常重要,服务质量在社会影响力和用户对团购网站的态度之间存在中介作用。最后,提出了提高团购网站竞争能力的建议。
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引用次数: 1
Microblog users' life time activity prediction 微博用户终身活动预测
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602505
Jin Jiahe, Chen Xi, Ge Ruibin, Cai Shun
As the fast development of online social media, social network services have become an important research area nowadays. Particularly, microblog as new social media needs more attention. Most of current studies are usually static descriptions or explanations of what already has happened. Limited study has been conducted focusing on SNS users and analysing their behaviors dynamically. In this paper, we firstly segment microblog users based on the recency and frequency of tweet and retweet behavior, then use probability models such as Pareto/NBD and BG/NBD to predict customer lifetime vitality. Our results showed that both Pareto/NBD model and BG/NBD model showed effective ability to fit and predict SNS users' usage behavior on microblog website. Tweet behaviors of sustainably active user base are more suitable for the probability models. Managerial implications of the two models should be highlighted as well. Interaction rate and dropout rate can be considered as the vitality index of the whole user base measuring how active users are and how likely a user is active. Managerial questions such as how active the users are in this platform now and how active the users will be in the future can be answered by applying those models.
随着网络社交媒体的快速发展,社交网络服务已成为当今社会的一个重要研究领域。特别是,微博作为新的社交媒体需要更多的关注。目前的大多数研究通常是对已经发生的事情的静态描述或解释。针对SNS用户的动态行为分析研究有限。本文首先根据微博用户的推文频次和转发行为频次对微博用户进行细分,然后利用Pareto/NBD、BG/NBD等概率模型对微博用户生命周期活力进行预测。研究结果表明,Pareto/NBD模型和BG/NBD模型均能有效拟合和预测SNS用户在微博网站上的使用行为。持续活跃用户群的推文行为更适合于概率模型。这两种模式的管理意义也应加以强调。交互率和退出率可以看作是整个用户群的活力指数,衡量用户的活跃程度和用户活跃的可能性。管理方面的问题,比如用户现在在这个平台上的活跃程度,以及未来的活跃程度,可以通过应用这些模型来回答。
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引用次数: 0
The influence of collaborative governance mechanisms on innovation capabilities of service outsourcing enterprises: An empirical study in China 协同治理机制对服务外包企业创新能力的影响:中国实证研究
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602648
Wenxia Liu, Yonggui Wang
Based on the service outsourcing circumstances, we divided the cooperative governance mechanism of the service outsourcing enterprises to contractual governance mechanism and relational governance mechanism. We also analyze and reveal two governance mechanism how to influence innovation ability of service outsourcing supplier. To verify our hypothesis we obtain data of 177 samples through the questionnaire. Based on the data, we found that the contractual governance mechanism and the relational governance mechanism have different effect on innovation capability of service outsourcing enterprises. Our research also showed that relational governance mechanism has stronger impact on innovation capability than contractual governance mechanism. Knowledge acquisition and knowledge sharing in the relational governance mechanism and contractual governance mechanisms play an intermediary role between service outsourcing supplier's innovation ability.
基于服务外包环境,我们将服务外包企业的合作治理机制分为契约型治理机制和关系型治理机制。分析并揭示了影响服务外包供应商创新能力的两种治理机制。为了验证我们的假设,我们通过问卷调查获得了177个样本的数据。基于数据,我们发现契约治理机制和关系治理机制对服务外包企业创新能力的影响是不同的。研究还发现,关系型治理机制对创新能力的影响强于契约型治理机制。关系治理机制和契约治理机制中的知识获取和知识共享在服务外包供应商创新能力之间起中介作用。
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引用次数: 0
A multicriteria supplier selection framework with interval - valued intuitionistic fuzzy assessment 基于区间值直觉模糊评价的多准则供应商选择框架
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602606
M. Mirjani, M. Wahab, K. W. Li
This paper proposes a multicriteria decision making (MCDM) framework for supplier selection under the interval - valued intuitionistic fuzzy environment. In this MCDM problem, the decision-maker (DM) selects the best supplier by ranking alternative suppliers. This ranking is based on the suppliers' performance on and assigned weights to the criteria. The proposed model uses intuitionistic fuzzy assessment as input data and transforms them to an aggregated index, there by ranking the suppliers. A numerical example is developed to illustrate the method.
提出了区间值直觉模糊环境下供应商选择的多准则决策框架。在MCDM问题中,决策者通过对备选供应商进行排序来选择最佳供应商。这个排名是基于供应商的表现和分配权重的标准。该模型采用直觉模糊评价作为输入数据,并将其转化为综合指标,从而对供应商进行排序。最后给出了一个数值算例。
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引用次数: 2
期刊
2013 10th International Conference on Service Systems and Service Management
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