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2013 10th International Conference on Service Systems and Service Management最新文献

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The principal-agent game analysis among accounting firm, enterprise customer and government 会计师事务所、企业客户和政府之间的委托代理博弈分析
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602580
Jia Yuan-xiang, Guo Hong-lian
The common fraud events between the public accounting firm and the audited enterprise have occurred frequently, coupled with the lack of supervision and punishment, so that the quality of accounting information is constantly seriously questioned by the public. In this paper, I establish the principal-agent model of uncertainty and without supervision between the accounting firm and enterprise by making use of principal-agent theory, analyze the model's participation constraint and incentive compatibility constraint, and establish the benefit matrix between the accounting firm and government by applying the related game theory. Thus the related decision-making recommendations for the current situation are drawn.
会计师事务所与被审计企业之间常见的舞弊事件频频发生,再加上监管和处罚的缺失,使得会计信息质量不断受到公众的严重质疑。本文运用委托代理理论建立了不确定、无监督的会计师事务所与企业之间的委托代理模型,分析了该模型的参与约束和激励相容约束,运用相关博弈论建立了会计师事务所与政府之间的利益矩阵。因此,就目前的情况提出了有关的决策建议。
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引用次数: 2
The influence of collaborative governance mechanisms on innovation capabilities of service outsourcing enterprises: An empirical study in China 协同治理机制对服务外包企业创新能力的影响:中国实证研究
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602648
Wenxia Liu, Yonggui Wang
Based on the service outsourcing circumstances, we divided the cooperative governance mechanism of the service outsourcing enterprises to contractual governance mechanism and relational governance mechanism. We also analyze and reveal two governance mechanism how to influence innovation ability of service outsourcing supplier. To verify our hypothesis we obtain data of 177 samples through the questionnaire. Based on the data, we found that the contractual governance mechanism and the relational governance mechanism have different effect on innovation capability of service outsourcing enterprises. Our research also showed that relational governance mechanism has stronger impact on innovation capability than contractual governance mechanism. Knowledge acquisition and knowledge sharing in the relational governance mechanism and contractual governance mechanisms play an intermediary role between service outsourcing supplier's innovation ability.
基于服务外包环境,我们将服务外包企业的合作治理机制分为契约型治理机制和关系型治理机制。分析并揭示了影响服务外包供应商创新能力的两种治理机制。为了验证我们的假设,我们通过问卷调查获得了177个样本的数据。基于数据,我们发现契约治理机制和关系治理机制对服务外包企业创新能力的影响是不同的。研究还发现,关系型治理机制对创新能力的影响强于契约型治理机制。关系治理机制和契约治理机制中的知识获取和知识共享在服务外包供应商创新能力之间起中介作用。
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引用次数: 0
Why users adopt mobile banking service: An empirical study 用户为何采用手机银行服务:实证研究
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602554
Liaojun Feng
Self-service technologies like mobile banking service can bring different experience and interest than traditional bank. Internet banking has been one of the most profitable businesses in e-commerce. Like internet banking, mobile banking has emerged rapidly in recent years in China. Although studies have been investigating the adoption of mobile banking, they focused more in the positive factors. The purpose of this paper is to construct a comprehensive model based on the previous researches, which can take various factors into consideration. These factors are perceived benefit / risk, personality traits, and trust. Then this article empirically tested the model based on the data from 522 undergraduate students. The theoretical value and implication was also discussed in the conclusion.
手机银行等自助服务技术可以带来不同于传统银行的体验和兴趣。网上银行已经成为电子商务中最赚钱的业务之一。与互联网银行一样,手机银行近年来在中国迅速兴起。尽管研究一直在调查手机银行的采用情况,但它们更多地关注于积极因素。本文的目的是在前人研究的基础上构建一个综合的模型,该模型可以考虑各种因素。这些因素是感知利益/风险、个性特征和信任。然后,本文基于522名大学生的数据对模型进行了实证检验。结语部分还讨论了本文的理论价值和意义。
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引用次数: 6
Microblog users' life time activity prediction 微博用户终身活动预测
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602505
Jin Jiahe, Chen Xi, Ge Ruibin, Cai Shun
As the fast development of online social media, social network services have become an important research area nowadays. Particularly, microblog as new social media needs more attention. Most of current studies are usually static descriptions or explanations of what already has happened. Limited study has been conducted focusing on SNS users and analysing their behaviors dynamically. In this paper, we firstly segment microblog users based on the recency and frequency of tweet and retweet behavior, then use probability models such as Pareto/NBD and BG/NBD to predict customer lifetime vitality. Our results showed that both Pareto/NBD model and BG/NBD model showed effective ability to fit and predict SNS users' usage behavior on microblog website. Tweet behaviors of sustainably active user base are more suitable for the probability models. Managerial implications of the two models should be highlighted as well. Interaction rate and dropout rate can be considered as the vitality index of the whole user base measuring how active users are and how likely a user is active. Managerial questions such as how active the users are in this platform now and how active the users will be in the future can be answered by applying those models.
随着网络社交媒体的快速发展,社交网络服务已成为当今社会的一个重要研究领域。特别是,微博作为新的社交媒体需要更多的关注。目前的大多数研究通常是对已经发生的事情的静态描述或解释。针对SNS用户的动态行为分析研究有限。本文首先根据微博用户的推文频次和转发行为频次对微博用户进行细分,然后利用Pareto/NBD、BG/NBD等概率模型对微博用户生命周期活力进行预测。研究结果表明,Pareto/NBD模型和BG/NBD模型均能有效拟合和预测SNS用户在微博网站上的使用行为。持续活跃用户群的推文行为更适合于概率模型。这两种模式的管理意义也应加以强调。交互率和退出率可以看作是整个用户群的活力指数,衡量用户的活跃程度和用户活跃的可能性。管理方面的问题,比如用户现在在这个平台上的活跃程度,以及未来的活跃程度,可以通过应用这些模型来回答。
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引用次数: 0
Model selection and relationship between idiosyncratic volatility and expected stock returns: evidence from Chinese A-share Market 模型选择及特质波动率与股票预期收益的关系:来自中国a股市场的证据
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602541
Yu-Chung Liu, W. Ping
With the daily data and monthly data of stock market for January 1, 2000 to March 31, 2011 as research sample, use Fama-French three factor regression and EGARCH(1,1) model to estimate idiosyncratic risk, the relationship between idiosyncratic risk and the return of stocks is analyzed based on the cross-sectional regression analysis method. Using Fama-French three factor regression to estimate idiosyncratic risk, a strongly statistically significant positive relation between idiosyncratic risk and the return of stocks is found. Using EGARCH(1,1)model to estimate idiosyncratic risk, there is a strongly statistically significant negative relation between idiosyncratic risk and the weighted return of stocks. Moreover, size, turnover, illiquidity, book-to-market ratio and is positively related to return of stocks, momentum and is negatively related to return of stocks. Two different models (Fama-French Three-factor Model and EGARCH Model) indicate that no robustly significant relationship exists between idiosyncratic volatility and expected return.
以2000年1月1日至2011年3月31日的股票市场日数据和月数据为研究样本,采用Fama-French三因素回归和EGARCH(1,1)模型对特质风险进行估计,基于横截面回归分析方法对特质风险与股票收益的关系进行分析。利用Fama-French三因素回归对特质风险进行估计,发现特质风险与股票收益之间存在显著的正相关关系。利用EGARCH(1,1)模型估计特质风险,特质风险与股票加权收益呈显著负相关。此外,规模、成交量、非流动性、账面市值比与股票收益率正相关,动量与股票收益率负相关。两种不同的模型(Fama-French三因素模型和EGARCH模型)表明,特质波动率与预期收益之间不存在显著的显著关系。
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引用次数: 1
A multicriteria supplier selection framework with interval - valued intuitionistic fuzzy assessment 基于区间值直觉模糊评价的多准则供应商选择框架
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602606
M. Mirjani, M. Wahab, K. W. Li
This paper proposes a multicriteria decision making (MCDM) framework for supplier selection under the interval - valued intuitionistic fuzzy environment. In this MCDM problem, the decision-maker (DM) selects the best supplier by ranking alternative suppliers. This ranking is based on the suppliers' performance on and assigned weights to the criteria. The proposed model uses intuitionistic fuzzy assessment as input data and transforms them to an aggregated index, there by ranking the suppliers. A numerical example is developed to illustrate the method.
提出了区间值直觉模糊环境下供应商选择的多准则决策框架。在MCDM问题中,决策者通过对备选供应商进行排序来选择最佳供应商。这个排名是基于供应商的表现和分配权重的标准。该模型采用直觉模糊评价作为输入数据,并将其转化为综合指标,从而对供应商进行排序。最后给出了一个数值算例。
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引用次数: 2
Joint decision for credit terms and order policy with default risk 共同决策信用条款和有违约风险的订单政策
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602642
Xu-dong Lin, Chunli Xie, Jianhua Ye
This paper studies how the two players in dynamic game decide trade credit term respectively by considering a default risk component. Relationship of those two credit terms has a great influence on default event, since capability of the retailer making payment is related to this relationship. A bilevel programming model with unit cost minimization objectives to the supplier, who serve as the “leader”, is set up to determine the credit term by incorporating the predictive credit term offered by the retailer and default risk. Unit return maximization to the retailer is used to obtain the optimal credit term offering to consumers and procurement policy. Hence, the decision-making process of those two credit terms is a dynamic game process. Numerical experiments show that the rate of change of demand on the retailer's credit term is the most important factor determining the credit term offered by the supplier.
本文研究了动态博弈中考虑违约风险因素的两方如何分别决定贸易信用期限。这两个信用条件的关系对违约事件有很大的影响,因为零售商的支付能力与这一关系有关。建立了以供应商为“领导者”,以单位成本最小化为目标的双层规划模型,结合零售商提供的预测信用期限和违约风险来确定信用期限。利用对零售商的单位收益最大化来获得对消费者的最优信贷期限和采购策略。因此,这两个信用期限的决策过程是一个动态博弈过程。数值实验表明,零售商信用期限的需求变化率是决定供应商提供的信用期限的最重要因素。
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引用次数: 0
Supply chain knowledge innovation analysis in Chinese service-oriented manufacturing industry: Based on outdoor sports club 中国服务型制造业供应链知识创新分析——基于户外运动俱乐部
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602558
Sun Jingmeng, Yang Hongtao, Xue Caihong
The factors of the knowledge innovation in service-oriented manufacturing industry supply chain is analyzed in this paper based on the literature on service-oriented manufacturing, supply chain and knowledge innovation, and a influencing factor system of service oriented manufacturing industry supply chain knowledge innovation is constructed. Then, the investment of knowledge innovation of technical, management and market is taken as the input factors, and the income rate of net assets is taken as the output factor to construct a data envelopment analysis mode(DEA) according to the characters of supply chain. According to the quantity relationship of the input and output factors in DEA model, the effect to service-oriented manufacturing supply chain knowledge innovation from the ability of knowledge innovation of technical, management and market can be analyzed. The outdoor sports club is taken as a typical example to verify the effect of the influencefactors.innovation investment, influence factor, data envelopment analysis(DEA).
基于服务型制造、供应链和知识创新的相关文献,分析了服务型制造业供应链知识创新的影响因素,构建了服务型制造业供应链知识创新的影响因素体系。然后,以技术、管理和市场方面的知识创新投入为输入因素,以净资产收益率为输出因素,根据供应链的特点构建了数据包络分析模型(DEA)。根据DEA模型中投入产出要素的数量关系,可以从技术、管理和市场三个方面的知识创新能力对服务型制造供应链知识创新的影响进行分析。以户外运动俱乐部为典型案例,验证了影响因素的作用。创新投资,影响因素,数据包络分析(DEA)。
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引用次数: 0
Decisions of Manufacturer and Bank under Trade Credit Insurance 贸易信用保险下制造商和银行的决策
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602659
Yongjian Li, Xueping Zhen, Xiaoqiang Cai
Trade credit insurance, as one of the most important risk management tools, has been widely used in companies' general operation. In this paper, we study a supply chain with a manufacturer and downstream partners (buyers). The manufacturer who allows its downstream partners to delay payment for goods already delivered, purchases trade credit insurance to transfer the non-payment risk, and loans money from the bank to deal with the capital constraint problem. Using Stackelberg game and loss-averse theory to establish newsboy model with trade credit insurance, this paper characterizes the optimal insurance coverage and total sales of the manufacturer as well as the interest rate decision of the bank.
贸易信用保险作为最重要的风险管理工具之一,在企业的日常经营中得到了广泛的应用。本文研究了具有制造商和下游合作伙伴(买方)的供应链。制造商允许下游合作伙伴延迟支付已交付的货物,购买贸易信用保险以转移不付款风险,并向银行贷款以应对资金约束问题。利用Stackelberg博弈和损失厌恶理论,建立了具有贸易信用保险的报童模型,刻画了最优保险覆盖率、制造商总销售额以及银行的利率决策。
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引用次数: 1
Supply chain disruption management in a two-echelon channel with asymmetric information 信息不对称条件下的两级渠道供应链中断管理
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602500
Pin Zhuang, Qin Zhang
Coordination mechanisms are proposed in a supply chain consisting of one supplier and one retailer with supplier's cost asymmetric information in a normal scenario firstly. After supplier's cost disruption has occurred, coordination mechanisms for revising production plan in a irregular scenario are developed. Impacts of supplier's cost disruption on retail price, wholesale price and retailer's as well as supplier's expected profits are investigated through analytical and numerical analyses.
首先在供应商成本信息不对称的正常情况下,提出了由一个供应商和一个零售商组成的供应链的协调机制。在供应商成本中断发生后,建立了不规则情况下生产计划修正的协调机制。通过分析和数值分析研究了供应商成本中断对零售价格、批发价格和零售商以及供应商预期利润的影响。
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引用次数: 0
期刊
2013 10th International Conference on Service Systems and Service Management
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