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2013 10th International Conference on Service Systems and Service Management最新文献

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Construction of the safety management system for urban underground business district with the application of IOT 应用物联网构建城市地下商务区安全管理系统
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602572
Tan Zhang-lu, Zhang Chang-lu
As an important form of comprehensive utilization of urban underground space, the urban underground business district effectively relieves the land shortage bottleneck in the process of urbanization meeting the requirements of land intensive use. However due to the characteristics of the safety management, major safety accidents have been occurring one after another recently, so it has been a problem urgently to be solved to ensure the safety for it. Via the analyses of existing problems in the safety management, the paper builds up a set of trinity safety management system for urban underground business district based on the application of IOT.
城市地下商务区作为城市地下空间综合利用的重要形式,有效缓解了城市化进程中土地短缺瓶颈,满足了土地集约利用的要求。但由于安全管理的特点,近年来重大安全事故层出不穷,如何保证煤矿的安全已成为亟待解决的问题。通过对安全管理中存在问题的分析,构建了一套基于物联网应用的城市地下商务区三位一体的安全管理体系。
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引用次数: 7
An institutional analysis of national e-government standards diffusion: The case of information resources catalogue and exchange system 国家电子政务标准扩散的制度分析——以信息资源目录交换制度为例
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602513
Fan Jing, Niu Huayong
E-government standards are the basis of information sharing, system integration and business interoperability among government agencies. Using institutional theory as an analytical perspective, this study explores the implementation of Information Resource Catalogue and Information Exchange System standards which is one of the important e-government standards in China. Incorporating three distinctive dimensions of institutionalization including coercive, normative and mimetic forces, the study investigates the mechanisms of promoting national e-government standards diffusion and its development process. The findings show that in the implement of national e-government standards, the coercive dimension was most effective. The influencing process sequences are normative, coercive and mimetic mechanisms.
电子政务标准是政府机构间信息共享、系统集成和业务互操作的基础。本研究以制度理论为分析视角,探讨了中国电子政务重要标准之一的信息资源目录与信息交换系统标准的实施问题。本文结合强制性、规范性和模仿性三个不同的制度化维度,探讨了促进国家电子政务标准扩散的机制及其发展过程。研究结果表明,在国家电子政务标准的实施中,强制性维度最为有效。影响过程顺序有规范机制、强制机制和模仿机制。
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引用次数: 1
Risk of commercial real estate: A review of literature 商业地产风险:文献综述
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602568
Lixian Ye, Chen Liwen
In recent years, there have been many theoretical and empirical researches on commercial real estate. Based on the contents and related theories, we review the research scope, main contents and methods about risk management of commercial real estate. Research scope includes macro study on risks of real estate industry and micro study on risks of enterprises and projects. Research contents mainly concentrate on issues of systematic and idiosyncratic systems, factors affecting risks of commercial real estates, the representative of REITs, diversifying and hedging commercial real estate. Four main methods are used widely, which are CAMP method and its evolution, Value at Risk, Real Options Approach and ARCH approach series. In conclusion, we bring about in-depth study focusing on the systemic risk, idiosyncratic and dynamic correlation of commercial real estate in special industries which may contribute to the theoretical study and the practice on risk management of commercial real estate in China's institutional environment in the future.
近年来,针对商业地产的理论和实证研究较多。在此基础上,结合相关理论对商业地产风险管理的研究范围、主要内容和方法进行了综述。研究范围包括房地产行业风险的宏观研究和企业、项目风险的微观研究。研究内容主要集中在系统与特质系统、商业地产风险影响因素、REITs代表、商业地产多元化与套期保值等问题。目前被广泛使用的主要有四种方法:CAMP方法及其演化、风险价值法、实物期权法和ARCH方法系列。综上所述,本文对特殊行业商业地产的系统性风险、特质性和动态相关性进行了深入的研究,为未来中国制度环境下商业地产风险管理的理论研究和实践提供了理论依据。
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引用次数: 2
Comparative analysis on travel behavior based on urban fast rail transit system 基于城市快速轨道交通系统的出行行为比较分析
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602571
Can-ming Cao, Jian-jun Chen
Urban fast rail transit system represented by the special lines for passenger transportation and the intercity railway will be the one of modernized rail traffic in our country, which will exert great influence on the tourist preference of the urban residents. This thesis taking the residents in Shanghai and Nanjing in the Yangtze River Delta as instance, to study with the questionnaire, analyses the influences of the modernized rail traffic at all aspects on the touring pattern for the urban residents and the frequency to tour, from which comes to the conclusion that the high-speed railway will possibly be the long distance tour, it will produce far reached influence on air traffic. The intercity railway will make the urban residents to tour the limits and frequency of tour.
以客运专线和城际铁路为代表的城市快速轨道交通系统将是我国现代化轨道交通系统之一,它将对城市居民的旅游偏好产生重大影响。本文以长三角地区上海、南京两市居民为例,采用问卷调查法进行研究,分析了现代化轨道交通各方面对城市居民旅游方式和旅游频率的影响,得出高铁可能成为长途旅游的结论,它将对空中交通产生深远的影响。城际铁路的开通将使城市居民旅游的范围和频率有所提高。
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引用次数: 0
A Hotelling model approach to container port competition 基于Hotelling模型的集装箱港口竞争研究
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602649
Mingzhu Yu, Jun Shan
This paper adopts a Hotelling model to study the container port competition in a so called “dual gateway-port system”, which contains two port cities, and two terminals belonging to the two port cities respectively. The two port governments compete in port dues and the two terminals decide service prices and service qualities. We study two models with different terminal competition intensity: the two terminals are owned by two different operators and the two terminals are centralized under one operator, respectively. In these two models, we derive the port due, terminal service price and service quality equilibria. Through the numerical analysis, we investigate the competition outcome sensitivity.
本文采用Hotelling模型研究了“双门户-港口系统”下的集装箱港口竞争,该系统包含两个港口城市,并分别属于这两个港口城市的两个码头。两个港口政府在港费上竞争,两个码头决定服务价格和服务质量。我们研究了两种不同终端竞争强度的模型:两个终端分别由两个不同的运营商拥有和两个终端集中在一个运营商下。在这两个模型中,我们推导出了港口到期、码头服务价格和服务质量的均衡。通过数值分析,研究了竞争结果的敏感性。
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引用次数: 4
Explore the effects of industrial context and leaders' viewpoints on corporate sustainability in Taiwan by text mining 运用文本挖掘的方法,探讨产业背景与领导者观点对台湾企业永续发展的影响
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602594
D. Chang, Yiwen Cheng
The application of corporate sustainability in triple bottom line has been a critical issue to enterprises. It is a future trend for enterprises working and self-discoursing on their corporate sustainability, and there are many reports about enterprises' efforts on corporate sustainability in developed economy. The research purpose of this study is (1) to explore the three different industrial sectors' context of factors of Taiwan enterprise which empathizes on corporate sustainability report in economic, environment, and social dimensions, and (2) to understand how different the leaders' viewpoints of enterprises in three different industry sectors toward corporate sustainability are, namely; finance, insurance and real estate; wholesale, retail and catering industry; transport, storage and communication industry. This study applies the text mining as a tool in the information system to explore the annual corporate sustainability reports in Taiwan. As the findings, it can learned that (1) the industrial context of Taiwan enterprises on corporate sustainability report in economic, environment, and social dimensions; and (2) there are signification differences in leaders' viewpoints in corporate sustainability report from the three different industries sector.
企业可持续发展在三重底线中的应用已经成为企业面临的关键问题。企业对企业可持续发展进行研究和自我探讨是未来的发展趋势,发达经济体中关于企业可持续发展的报道也很多。本研究的研究目的是:(1)探讨台湾企业在经济、环境、社会三个维度上对企业可持续发展报告感兴趣的因素的背景;(2)了解三个不同行业的企业领导人对企业可持续发展的看法有何不同,即;金融、保险、房地产;批发、零售、餐饮业;运输、仓储和通信行业。本研究以文本挖掘为工具,运用资讯系统来探讨台湾企业永续发展年度报告。研究发现:(1)台湾企业产业背景对企业永续报告在经济、环境、社会三个维度的影响;(2)三个不同行业的领导者在企业可持续发展报告中的观点存在显著差异。
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引用次数: 1
Parametric and non-parametric methods of measuring departmental performance: An application to higher education 衡量部门绩效的参数与非参数方法:在高等教育中的应用
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602533
Lei Chen
To evaluate the departmental performance in higher education system, we take an example of departments in a large public university in the United States. We include 19 departments for six consecutive academic years (2002-2008). Using both parametric distance function approach and non-parametric Data Envelopment Analysis approach, we estimate the technical efficiency for each department in each academic year. The result shows that social science departments on average are more efficient than natural science departments in terms of saving on input usage. We then estimate the marginal rate of substitution between inputs. We find that holding everything else constant, one faculty member's contribution to the output production is approximately equivalent to that of four graduate assistants. Both parametric and non-parametric analyses provide us with reasonably consistent result.
为了评估高等教育系统中院系的绩效,我们以美国一所大型公立大学的院系为例。我们有19个系,连续六个学年(2002-2008)。采用参数距离函数法和非参数数据包络分析法,对各专业在各学年的技术效率进行了估计。结果表明,社会科学部门在节约投入使用方面的平均效率高于自然科学部门。然后我们估计投入之间的边际替代率。我们发现,在保持其他条件不变的情况下,一名教员对产出的贡献大约相当于四名研究生助理的贡献。参数分析和非参数分析都为我们提供了合理一致的结果。
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引用次数: 0
Linear Conic Programming: A Potential Modeling Tool for Service Systems and Management 线性二次规划:服务系统与管理的潜在建模工具
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602616
S. Fang
Modeling the problems facing for further analysis and decision making is often required by service systems and management. A toolbox with up-to-date methodologies may render us more powerful modeling capabilities for better analysis and sounder decisions. Linear conic programming extends the popularly used linear programming models from linearity to non-linearity and from convexity to non-convexity in polynomial-time computations. In this talk, we present the general model, essential concepts, state-of-the art research and illustrative applications of linear conic programming to general audience with basic understanding of the linear programming methodology.
服务系统和管理层经常需要对面临的问题进行建模,以便进行进一步分析和决策。具有最新方法的工具箱可以为我们提供更强大的建模能力,以进行更好的分析和更合理的决策。线性二次规划将多项式时间计算中常用的线性规划模型从线性扩展到非线性,从凸扩展到非凸。在本讲座中,我们将介绍线性二次规划的一般模型、基本概念、最新研究和举例应用,使一般听众对线性规划方法有基本的了解。
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引用次数: 0
The empirical study on Changzhou's contribution rate of talent 常州市人才贡献率实证研究
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602608
Quangang Wang, quanrong wang
The contribution rate of talent is the talent capital contribution rate to the economic growth. This paper use years of education to measure total talent capital, using c-d production function classification model of human capital, isolating the Changzhou's contribution rate of human capital to the economic growth, drawing relevant conclusions.
人才贡献率是指人才资本对经济增长的贡献率。本文用受教育年限来衡量人才资本总量,运用人力资本的c-d生产函数分类模型,分离出常州市人力资本对经济增长的贡献率,得出相关结论。
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引用次数: 0
Connectivity in distributed service systems: The providers' perspective 分布式服务系统中的连接性:提供者的视角
Pub Date : 2013-07-17 DOI: 10.1109/ICSSSM.2013.6602502
Christoph F. Breidbach, Margo Buchanan-Oliver, Darl Kolb, A. Srinivasan
`Connectivity', an emerging metaphor for interactions in and around organizations originating from organizational studies, is known to positively influence the performance of distributed or `virtual' teams. We posed the question of whether there can be too little or too much connectivity between organizational actors, and whether social or technical aspects of connectivity matter most. In this paper, we report on the analysis of the data from our survey gathered from 101 individuals within 75 Indian IT service providers. We explore the relationship between organizational performance (as represented by communication effectiveness and efficiency) and the nature of connectivity among individuals within these service systems. The results show that while having a robust technical infrastructure is important, optimizing the social dimension of connectivity is perhaps more important in the long run, to increase that system's ability to co-create value.
“连接性”是一个新兴的隐喻,起源于组织研究,用于描述组织内部和组织周围的相互作用,它对分布式或“虚拟”团队的绩效产生积极影响。我们提出的问题是,组织参与者之间的连通性是太少还是太多,以及连通性的社会方面还是技术方面最重要。在本文中,我们报告了对我们从75个印度IT服务提供商的101个人中收集的调查数据的分析。我们探讨了组织绩效(以沟通有效性和效率为代表)与这些服务系统中个人之间的连接性质之间的关系。结果表明,虽然拥有强大的技术基础设施很重要,但从长远来看,优化连接的社会维度可能更为重要,以提高该系统共同创造价值的能力。
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引用次数: 1
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2013 10th International Conference on Service Systems and Service Management
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