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Using supplementary reviews to improve customer requirement identification and product design development 利用补充评审改进客户需求识别和产品设计开发
2区 管理学 Q1 BUSINESS, FINANCE Pub Date : 2023-12-01 Epub Date: 2023-05-28 DOI: 10.1016/j.jmse.2023.03.001
Min Zhang , Lin Sun , Yuzhuo Li , G. Alan Wang , Zhen He

A clear understanding of customer needs is key to the success of new product development and customer-centric product design. Online reviews, particularly initial reviews, are commonly used as effective sources for mining customer requirements. Although customers may post truer and more objective supplementary reviews after a period of product use, such reviews are often overlooked when identifying customer requirements for product design improvement. In this study, we proposed a framework for identifying customer requirements by combining initial and supplementary reviews based on text mining. We categorized the identified customer needs into five product attribute categories using the Kano model. Two case studies were conducted in the laptop and cell phone industries to demonstrate the effectiveness of our method. Thus, dynamic customer requirements and satisfaction can be accurately mined and captured when considering supplementary reviews. In practice, the appropriate use of supplementary reviews may provide valuable guidance for product design and development strategies.

对客户需求的清晰理解是新产品开发和以客户为中心的产品设计成功的关键。在线评论,特别是初始评论,通常被用作挖掘客户需求的有效来源。虽然在产品使用一段时间后,顾客可能会提出更真实、更客观的补充评论,但在确定顾客对产品设计改进的需求时,这种评论往往被忽视。在这项研究中,我们提出了一个框架,通过结合基于文本挖掘的初始和补充审查来识别客户需求。我们使用Kano模型将确定的客户需求分为五个产品属性类别。在笔记本电脑和手机行业进行了两个案例研究,以证明我们的方法的有效性。因此,在考虑补充评审时,可以准确地挖掘和捕获动态的客户需求和满意度。在实践中,适当使用补充评审可以为产品设计和开发策略提供有价值的指导。
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引用次数: 2
An assessment of China's joint prevention and control policy on sulfur dioxide emissions reduction: A spatial econometric analysis 中国二氧化硫减排联防联控政策的空间计量分析
2区 管理学 Q1 BUSINESS, FINANCE Pub Date : 2023-12-01 Epub Date: 2023-06-10 DOI: 10.1016/j.jmse.2023.03.003
Dong Cao , Yanrui Sun , Jian Chai , JinJun Xue , Qian Sun

Sulfur dioxide (SO2) is a typical pollutant that affects human health, climate, and environmental and ecological conditions. China has been experiencing high concentrations of SO2, particularly in urban areas, since the 1990s. In 2010, a “joint prevention and control” (JPC) policy was issued to address air pollution problems and strengthen the regulation of SO2 emissions. This study aimed to describe the mitigation effects of this policy on SO2 emissions in 116 Chinese cities from 2003 to 2017. We applied global and local Moran's I indices to confirm the presence of significant spatial autocorrelation in SO2 emissions and constructed four spatial models to assess the effect of the JPC policy in reducing SO2 emissions and its transmission mechanism. We found that the policy decreased SO2 emissions by 1.89 × 104 tons, SO2 intensity by 1.70 tons per km2, and SO2 per capita of 158.49 tons per 10,000 people in each city, on average, all of which are significant changes. The empirical results also show that population growth, economic structure, and environmental protection significantly decrease SO2 emissions. Finally, we recommended policies to encourage regional cooperation under the JPC policy, with the aim of promoting further reductions in SO2 emissions.

二氧化硫(SO2)是影响人类健康、气候、环境和生态条件的典型污染物。自20世纪90年代以来,中国的二氧化硫浓度一直很高,尤其是在城市地区。2010年,出台了“联防联控”政策,以解决空气污染问题并加强对二氧化硫排放的监管。本研究旨在描述2003年至2017年该政策对中国116个城市二氧化硫排放的缓解效果。我们应用全球和本地Moran’s I指数来确认SO2排放中存在显著的空间自相关,并构建了四个空间模型来评估JPC政策在减少SO2排放方面的效果及其传播机制。我们发现,该政策使每个城市的SO2排放量平均减少了1.89×104吨,SO2强度平均每平方公里减少了1.70吨,人均每万人减少了158.49吨,所有这些都是显著的变化。实证结果还表明,人口增长、经济结构和环境保护显著降低了SO2排放。最后,我们建议在JPC政策下鼓励区域合作的政策,目的是促进进一步减少SO2排放。
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引用次数: 0
Monetary incentives and social ties in academic publications 学术出版物中的金钱激励与社会关系
2区 管理学 Q1 BUSINESS, FINANCE Pub Date : 2023-12-01 Epub Date: 2023-08-03 DOI: 10.1016/j.jmse.2023.06.001
Zhenxi Chen , Donald Lien

Monetary incentives underlie academic publications, especially in countries where many researchers' incomes are performance-based. Evidence has documented that social ties improve the chances of publication in journals, whereas building and maintaining social ties require resources. We develop a simple model to investigate the consequences of monetary investment on the probability of publication through social ties. The results indicate that monetary incentive can stimulate researchers to make more efforts regarding publication. Through social ties, monetary investment in the process of academic publication distorts researchers' incentive. Monetary investment through social ties improves the probability of publication and then disables the signaling function of publication in terms of researchers’ abilities. Depending on the contribution of different types of researchers to society and the ability of the latter to differentiate the quality of publication in journals, the improvement in publication probability by monetary investment through social ties may improve or reduce the level of social welfare.

金钱激励是学术出版物的基础,特别是在许多研究人员的收入以绩效为基础的国家。有证据表明,社会关系提高了在期刊上发表文章的机会,而建立和维持社会关系需要资源。我们开发了一个简单的模型来研究货币投资对通过社会关系发表的概率的影响。研究结果表明,金钱激励可以激励研究人员在发表方面做出更多努力。通过社会关系,货币投资在学术发表过程中扭曲了研究者的激励。通过社会关系进行的货币投资提高了发表的概率,进而使发表对研究人员能力的信号功能失效。根据不同类型研究人员对社会的贡献以及后者区分期刊发表质量的能力,通过社会关系进行货币投资来提高发表概率可能会提高或降低社会福利水平。
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引用次数: 0
Application of quantum computing in discrete portfolio optimization 量子计算在离散投资组合优化中的应用
2区 管理学 Q1 BUSINESS, FINANCE Pub Date : 2023-12-01 Epub Date: 2023-05-22 DOI: 10.1016/j.jmse.2023.02.001
Justus Shunza , Mary Akinyemi , Chika Yinka-Banjo

This study proposes a novel and more efficient quantum algorithm for portfolio optimization using quantum combinatorial optimization (QCO) techniques. A recent construction developed in 2021 has sparked the field of financial portfolio optimization through the Quantum Walk Optimization Algorithm (QWOA). In this study, we investigated the complexity and efficiency of quantum optimization algorithms with a special interest in QWOA. The objective is to minimize investment risk by having a good combination of assets in the portfolio. We also focused on reducing the number of iterations while attaining a high-quality resolution through contraction of the solution space to ease computations. The concept of QWOA was extended by constructing a newly outperforming scheme known as the “Quantum Mix Optimization Algorithm (QMOA).” QMOA algorithm codes were provided for the implementation and simulation of numerical results. In addition, the efficiency of QMOA, which is better than the existing QCO algorithms, was discussed. For instance, the least QWOA number of computations required to execute the initial state equation was p > 2, whereas this value was p ≥ 2 in the proposed QMOA.

本文利用量子组合优化(QCO)技术,提出了一种新颖、高效的投资组合优化量子算法。最近在2021年开发的一个构建通过量子行走优化算法(QWOA)引发了金融投资组合优化领域。在这项研究中,我们研究了量子优化算法的复杂性和效率,并对量子woa特别感兴趣。目标是通过在投资组合中拥有良好的资产组合来最小化投资风险。我们还专注于减少迭代次数,同时通过收缩解决方案空间以简化计算来获得高质量的分辨率。量子混合优化算法(Quantum Mix Optimization Algorithm, QMOA)是对量子混合优化算法概念的扩展。提供了QMOA算法代码,用于数值结果的实现和仿真。此外,还讨论了QMOA算法优于现有QCO算法的效率。例如,执行初始状态方程所需的最少QWOA计算数为p >2,而在建议的QMOA中,该值为p≥2。
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引用次数: 0
Social network learning efficiency in the principal–agent relationship 委托代理关系中的社会网络学习效率
IF 6.6 2区 管理学 Q1 BUSINESS, FINANCE Pub Date : 2023-12-01 DOI: 10.1016/j.jmse.2023.11.002
Chuan Ding, Yilin Hong, Yang Li, Peng Liu
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引用次数: 0
Time-varying road network design for urban hazmat transportation 城市危险品运输时变路网设计
2区 管理学 Q1 BUSINESS, FINANCE Pub Date : 2023-12-01 Epub Date: 2023-08-03 DOI: 10.1016/j.jmse.2023.05.001
Jingyi Chen , Qiuchen Gu , Hanwen Yu , Wei Zhou , Tijun Fan

Hazmat transportation in cities faces significant risks that may cause catastrophic losses to humans. From the perspective of the regulator, the main responsibility is to mitigate hazmat transport risk by determining the availability of road networks to hazmat carriers. Based on the time-variant population distribution, the hazmat transport risk was assessed via the total population exposure associated with the resident and variable populations at different times. We propose a risk-minimizing urban hazmat road network design model for multiple types of hazmats, considering time-varying traffic. The model was applied to a realistic case study of hazmat transportation in a densely populated urban area with complex traffic in Shanghai, China.

城市中的危险品运输面临着可能给人类造成灾难性损失的重大风险。从监管机构的角度来看,主要责任是通过确定道路网络对危险品承运人的可用性来减轻危险品运输风险。基于时变人口分布,通过不同时间与常住人口和可变人口相关的总暴露量来评估危险物质的运输风险。提出了一种考虑时变交通的多类型危险物的风险最小化城市危险物路网设计模型。将该模型应用于上海市人口密集、交通复杂的城区危险品运输实例研究。
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引用次数: 0
Production quality and pricing strategy for substitutable products under comparison effects 比较效应下可替代产品的生产质量与定价策略
2区 管理学 Q1 BUSINESS, FINANCE Pub Date : 2023-12-01 Epub Date: 2023-06-12 DOI: 10.1016/j.jmse.2023.01.003
Huanyu Yue, Yifan Xu

Comparison effects have been studied extensively in many fields. In particular, existing operations management articles have discussed the impact of comparison effects on enterprises' production and pricing decisions. Research has also shown that consumers' purchasing decisions are primarily determined by three factors: product quality, selling price, and comparison effects. The current study introduces the concepts of social and temporal comparison effects to examine how comparison effects influence a monopolist’s production quality and pricing strategy for substitutable products. Results reveal the following: (1) Setting different prices for even two types of substitutable products with negligible quality differences can divide customers into three groups under the influence of social comparison effects in a single-stage model. (2) The monopolist should avoid using a price discrimination strategy in which products with a short market life cycle have the same quality but different prices. (3) When the market life cycle of products is sufficiently long in the single-product market and the market with two substitutable products, the monopolist’s optimal choice in the second stage is to keep production quality constant and increase the selling price. Consequently, the number of buyers does not decrease because of temporal comparison effects. Therefore, the firm increases its revenue. (4) For the market with two substitutable products with quality differences, one approximate optimal strategy for the enterprise in the second stage is to keep the selling price constant with the assumption that product quality cannot be adjusted after the first period. At this point, the consumption situation in the market is the same as that in the first stage. Therefore, when no external constraints exist, the monopolist firm can obtain more benefits in the second stage than in the first stage by exploiting the temporal comparison effects of consumers in the second stage. (5) When consumer identity information can be confirmed in the market, social comparison effects, similar to temporal comparison effects, could help the enterprise increase its price and profit while maintaining product quality. These social and temporal comparison effects constrain consumers. Thus, the number of people who continue to buy products does not decrease.

比较效应在许多领域得到了广泛的研究。特别是已有的经营管理文章讨论了比较效应对企业生产和定价决策的影响。研究还表明,消费者的购买决策主要由三个因素决定:产品质量、销售价格和比较效应。本研究引入社会和时间比较效应的概念,考察比较效应如何影响垄断者的生产质量和替代产品的定价策略。结果表明:(1)在单阶段模型中,即使对两种质量差异可以忽略不计的可替代产品设定不同价格,也可以在社会比较效应的影响下将消费者划分为三个群体。(2)垄断者应避免采用市场生命周期短的产品质量相同但价格不同的价格歧视策略。(3)在单产品市场和两种可替代产品市场中,当产品的市场生命周期足够长时,第二阶段垄断者的最优选择是保持产品质量不变,提高销售价格。因此,购买者的数量不会因为时间比较效应而减少。因此,公司增加了收入。(4)对于存在两种质量差异的可替代产品的市场,第二阶段企业的近似最优策略是在假设第一阶段后产品质量无法调整的情况下保持销售价格不变。此时,市场的消费情况与第一阶段相同。因此,在不存在外部约束的情况下,垄断企业可以利用第二阶段消费者的时间比较效应,在第二阶段获得比第一阶段更多的利益。(5)当消费者身份信息在市场上能够得到确认时,社会比较效应类似于时间比较效应,可以帮助企业在保持产品质量的同时提高价格和利润。这些社会和时间的比较效应约束了消费者。因此,继续购买产品的人数并没有减少。
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引用次数: 0
Technology inflow following high-speed railway: Evidence from Chinese cities 高铁之后的技术流入:来自中国城市的证据
2区 管理学 Q1 BUSINESS, FINANCE Pub Date : 2023-12-01 Epub Date: 2023-08-16 DOI: 10.1016/j.jmse.2023.06.003
Dayong Liu , Jie Liu , Qihang Li , Nixuan Guo , Tong Chen , Qiaoran Meng

Urban development thrives from technology inflows, which refers to the transfer of high-value technology from various cities to local recipients. The asymmetry of technical information—rooted in the tacit knowledge inherent in technology—mandates that technology transfer is heavily dependent on interactions and communication among talented individuals. This study examines the effect of China's high-speed railway (HSR) on technology inflow, with an emphasis on talent interaction in the technology transfer process. The findings suggest that HSR mitigates cross-city commuting costs and facilitates face-to-face interactions between talent, thereby fostering an increase in technology inflows to various cities. “Talent” use HSR to transfer knowledge to cities teeming with such talent resources. Concurrently, areas with robust intellectual property rights protection witness an upsurge in intercity technology transfer via HSR. This study elucidates the macro-mechanism of urban technology flow from the perspective of public transportation offering valuable insights for technology market infrastructure and services.

城市发展得益于技术流入,技术流入指的是从各个城市向当地接受者转移高价值技术。技术信息的不对称根植于技术中固有的隐性知识,这就要求技术转让严重依赖于有才能的个人之间的互动和沟通。本研究考察了中国高铁对技术流入的影响,重点考察了技术转移过程中的人才互动。研究结果表明,高铁降低了跨城市通勤成本,促进了人才之间的面对面互动,从而促进了技术流入各个城市的增加。“人才”利用高铁将知识转移到拥有这些人才资源的城市。与此同时,在知识产权保护力度较强的地区,通过高铁进行城际技术转让的热潮正在兴起。本研究从公共交通角度阐释了城市技术流动的宏观机制,为技术市场、基础设施和服务提供了有价值的见解。
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引用次数: 1
Cholesky GAS models for large time-varying covariance matrices 大型时变协方差矩阵的 Cholesky GAS 模型
IF 6.6 2区 管理学 Q1 BUSINESS, FINANCE Pub Date : 2023-12-01 DOI: 10.1016/j.jmse.2023.10.003
Tingguo Zheng, Shiqin Ye
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引用次数: 0
Understanding how heterogeneous agents affect Principal's returns: Perspectives from short-termism and Bayesian learning 理解异质代理人如何影响委托人的回报:来自短期主义和贝叶斯学习的视角
2区 管理学 Q1 BUSINESS, FINANCE Pub Date : 2023-09-01 Epub Date: 2023-03-13 DOI: 10.1016/j.jmse.2022.12.004
Chuan Ding , Yang Li , Zhenyu Cui

We consider a general framework of optimal contract design under the heterogeneity and short-termism of agents. Our research shows that the optimal contract must weigh the agent's information rent, incentive cost, and benefit to overcome the contract's adverse selection and moral hazards. Agents with higher moral levels were more likely to choose higher effort and lower manipulation. Simultaneously, the principal offers lower incentives and receives more significant payoff. We also extend our model to investigate the benefits of Bayesian learning. Furthermore, we compare the principal's returns in general and learning models and find that the learning contract can bring more profit to the principal.

考虑了代理异质性和短期性条件下最优契约设计的一般框架。研究表明,最优契约必须权衡代理人的信息租金、激励成本和利益,以克服契约的逆向选择和道德风险。道德水平较高的人更有可能选择更努力、更少操纵。同时,委托人提供的激励更低,获得的收益更显著。我们还扩展了我们的模型来研究贝叶斯学习的好处。通过对一般模型和学习模型下委托人收益的比较,发现学习契约能给委托人带来更大的收益。
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引用次数: 1
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Journal of Management Science and Engineering
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