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Inefficient Processes and Associated Factors in Primary Care Nursing: System Configuration Analysis. 初级护理中的低效流程及相关因素:系统配置分析。
IF 2.6 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-09-30 DOI: 10.2196/49691
Willi L Tarver, April Savoy, Himalaya Patel, Michael Weiner, Richard J Holden
<p><strong>Background: </strong>Industrywide, primary care nurses' work is increasing in complexity and team orientation. Mobile health information technologies (HITs) designed to aid nurses with indirect care tasks, including charting, have had mixed success. Failed introductions of HIT may be explained by insufficient integration into nurses' work processes, owing to an incomplete or incorrect understanding of the underlying work systems. Despite this need for context, published evidence has focused more on inpatient settings than on primary care.</p><p><strong>Objective: </strong>This study aims to characterize nurses' and health technicians' perceptions of process inefficiencies in the primary care setting and identify related work system factors.</p><p><strong>Methods: </strong>Guided by the Systems Engineering Initiative for Patient Safety (SEIPS) 2.0 model, we conducted an exploratory work system analysis with a convenience sample of primary care nurses and health technicians. Semistructured contextual interviews were conducted in 2 sets of primary care clinics in the Midwestern United States, one in an urban tertiary care center and the other in a rural community-based outpatient facility. Using directed qualitative content analysis of transcripts, we identified tasks participants perceived as frequent, redundant, or difficult, related processes, and recommendations for improvement. In addition, we conducted configuration analyses to identify associations between process inefficiencies and work system factors.</p><p><strong>Results: </strong>We interviewed a convenience sample of 20 primary care nurses and 2 health technicians, averaging approximately 12 years of experience in their current role. Across sites, participants perceived 2 processes, managing patient calls and clinic walk-in visits, as inefficient. Among work system factors, participants described organizational and technological factors associated with inefficiencies. For example, new organization policies to decrease patient waiting invoked frequent, repetitive, and difficult tasks, including chart review and check-in using tablet computers. Participants reported that issues with policy implementation and technology usability contributed to process inefficiencies. Organizational and technological factors were also perceived among participants as the most adaptable. Suggested technology changes included new tools for walk-in triage and patient self-reporting of symptoms.</p><p><strong>Conclusions: </strong>In response to changes to organizational policy and technology, without compensative changes elsewhere in their primary care work system, participants reported process adaptations. These adaptations indicate inefficient work processes. Understanding how the implementation of organizational policies affects other factors in the primary care work system may improve the quality of such implementations and, in turn, increase the effectiveness and efficiency of primary care nurs
背景:在全行业范围内,初级护理护士的工作越来越复杂,也越来越注重团队合作。移动医疗信息技术(HIT)旨在帮助护士完成包括制图在内的间接护理任务,但取得的成功有好有坏。HIT 引入失败的原因可能是对底层工作系统的理解不全面或不正确,没有充分融入护士的工作流程。尽管需要了解背景情况,但已发表的证据更多地侧重于住院环境,而非基础护理:本研究旨在描述护士和卫生技术人员对基层医疗机构流程效率低下的看法,并确定相关的工作系统因素:在患者安全系统工程倡议(SEIPS)2.0 模型的指导下,我们对方便抽样的初级护理护士和卫生技术人员进行了探索性工作系统分析。我们在美国中西部的两组初级护理诊所进行了结构化背景访谈,一组在城市的三级护理中心,另一组在农村的社区门诊设施。通过对访谈记录进行定向定性内容分析,我们确定了参与者认为频繁、冗余或困难的任务、相关流程以及改进建议。此外,我们还进行了配置分析,以确定流程低效与工作系统因素之间的关联:我们对 20 名初级护理护士和 2 名卫生技术人员进行了方便抽样调查,他们在当前岗位上的平均工作年限约为 12 年。在所有地点,参与者都认为管理病人电话和门诊随访这两个流程效率低下。在工作系统因素中,参与者描述了与效率低下相关的组织和技术因素。例如,新的组织政策旨在减少患者等待时间,这就需要频繁、重复和困难的任务,包括使用平板电脑查看病历和办理登记手续。与会者报告说,政策实施和技术可用性方面的问题导致了流程效率低下。与会者还认为,组织和技术因素的适应性最强。所建议的技术变革包括用于无预约分诊和患者自我报告症状的新工具:为了应对组织政策和技术的变化,而不对初级医疗工作系统的其他方面进行补偿性改变,参与者报告了流程调整情况。这些调整表明工作流程效率低下。了解组织政策的实施如何影响初级护理工作系统中的其他因素,可以提高此类实施的质量,进而提高初级护理护士工作流程的有效性和效率。此外,在设计和实施 HIT 干预措施时,应考虑有影响力的工作系统因素及其对工作流程的影响。
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引用次数: 0
Italian Version of the mHealth App Usability Questionnaire (Ita-MAUQ): Translation and Validation Study in People With Multiple Sclerosis. 意大利语版移动医疗应用程序可用性问卷(Ita-MAUQ):多发性硬化症患者的翻译和验证研究。
IF 2.6 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-09-30 DOI: 10.2196/58079
Jessica Podda, Erica Grange, Alessia Susini, Andrea Tacchino, Federica Di Antonio, Ludovico Pedullà, Giampaolo Brichetto, Michela Ponzio

Background: Telemedicine and mobile health (mHealth) apps have emerged as powerful tools in health care, offering convenient access to services and empowering participants in managing their health. Among populations with chronic and progressive disease such as multiple sclerosis (MS), mHealth apps hold promise for enhancing self-management and care. To be used in clinical practice, the validity and usability of mHealth tools should be tested. The most commonly used method for assessing the usability of electronic technologies are questionnaires.

Objective: This study aimed to translate and validate the English version of the mHealth App Usability Questionnaire into Italian (ita-MAUQ) in a sample of people with MS.

Methods: The 18-item mHealth App Usability Questionnaire was forward- and back-translated from English into Italian by an expert panel, following scientific guidelines for translation and cross-cultural adaptation. The ita-MAUQ (patient version for stand-alone apps) comprises 3 subscales, which are ease of use, interface and satisfaction, and usefulness. After interacting with DIGICOG-MS (Digital Assessment of Cognitive Impairment in Multiple Sclerosis), a novel mHealth app for cognitive self-assessment in MS, people completed the ita-MAUQ and the System Usability Scale, included to test construct validity of the translated questionnaire. Confirmatory factor analysis, internal consistency, test-retest reliability, and construct validity were assessed. Known-groups validity was examined based on disability levels as indicated by the Expanded Disability Status Scale (EDSS) score and gender.

Results: In total, 116 people with MS (female n=74; mean age 47.2, SD 14 years; mean EDSS 3.32, SD 1.72) were enrolled. The ita-MAUQ demonstrated acceptable model fit, good internal consistency (Cronbach α=0.92), and moderate test-retest reliability (intraclass coefficient correlation 0.84). Spearman coefficients revealed significant correlations between the ita-MAUQ total score; the ease of use (5 items), interface and satisfaction (7 items), and usefulness subscales; and the System Usability Scale (all P values <.05). Known-group analysis found no difference between people with MS with mild and moderate EDSS (all P values >.05), suggesting that ambulation ability, mainly detected by the EDSS, did not affect the ita-MAUQ scores. Interestingly, a statistical difference between female and male participants concerning the ease of use ita-MAUQ subscale was found (P=.02).

Conclusions: The ita-MAUQ demonstrated high reliability and validity and it might be used to evaluate the usability, utility, and acceptability of mHealth apps in people with MS.

背景:远程医疗和移动医疗(mHealth)应用程序已成为医疗保健领域的有力工具,为人们提供了便捷的服务,并增强了参与者管理自身健康的能力。在患有多发性硬化症(MS)等慢性进展性疾病的人群中,移动医疗应用程序有望加强自我管理和护理。要在临床实践中使用移动医疗工具,必须对其有效性和可用性进行测试。评估电子技术可用性最常用的方法是问卷调查:本研究旨在将英语版的移动医疗应用程序可用性问卷(ita-MAUQ)翻译成意大利语,并在多发性硬化症患者样本中进行验证:由一个专家小组按照翻译和跨文化适应的科学指南,将 18 个项目的移动医疗应用程序可用性问卷从英语正向和反向翻译成意大利语。ita-MAUQ(独立应用程序的患者版本)包括 3 个分量表,分别是易用性、界面和满意度以及实用性。在与用于多发性硬化症认知自我评估的新型移动医疗应用程序 DIGICOG-MS(多发性硬化症认知障碍数字评估)进行互动后,人们填写了 ita-MAUQ 和系统可用性量表,以检验翻译问卷的结构效度。对确认性因子分析、内部一致性、测试-再测可靠性和建构效度进行了评估。根据扩展残疾状况量表(EDSS)的评分和性别对已知群体的有效性进行了检验:共有 116 名多发性硬化症患者(女性 74 人;平均年龄 47.2 岁,标准差 14 岁;平均 EDSS 3.32 分,标准差 1.72 分)参加了研究。ita-MAUQ显示了可接受的模型拟合度、良好的内部一致性(Cronbach α=0.92)和适度的测试-再测可靠性(类内系数相关性0.84)。斯皮尔曼系数显示,ita-MAUQ 总分、易用性分量表(5 个项目)、界面和满意度分量表(7 个项目)、有用性分量表以及系统可用性量表之间存在显著相关性(所有 P 值均为 0.05),这表明主要通过 EDSS 检测的行走能力并不影响 ita-MAUQ 的得分。有趣的是,在ita-MAUQ的易用性分量表中,女性和男性参与者之间存在统计学差异(P=.02):ita-MAUQ具有很高的信度和效度,可用于评估移动医疗应用程序在多发性硬化症患者中的可用性、实用性和可接受性。
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引用次数: 0
User Requirements for an Electronic Patient Recruitment System: Semistructured Interview Analysis After First Implementation in 3 German University Hospitals. 电子患者招募系统的用户需求:德国 3 家大学医院首次实施后的半结构式访谈分析。
IF 2.6 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-09-27 DOI: 10.2196/56872
Alexandra Stein, Romina Blasini, Cosima Strantz, Kai Fitzer, Christian Gulden, Torsten Leddig, Wolfgang Hoffmann

Background: Clinical trials are essential for medical research and medical progress. Nevertheless, trials often fail to reach their recruitment goals. Patient recruitment systems aim to support clinical trials by providing an automated search for eligible patients in the databases of health care institutions like university hospitals. To integrate patient recruitment systems into existing workflows, previous works have assessed user requirements for these tools. In this study, we tested patient recruitment systems KAS+ and recruIT as part of the MIRACUM (Medical Informatics in Research and Care in University Medicine) project.

Objective: Our goal was to investigate whether and to what extent the 2 different evaluated tools can meet the requirements resulting from the first requirements analysis, which was performed in 2018-2019. A user survey was conducted to determine whether the tools are usable in practice and helpful for the trial staff. Furthermore, we investigated whether the test phase revealed further requirements for recruitment tools that were not considered in the first place.

Methods: We performed semistructured interviews with 10 participants in 3 German university hospitals who used the patient recruitment tools KAS+ or recruIT for at least 1 month with currently recruiting trials. Thereafter, the interviews were transcribed and analyzed by Meyring method. The identified statements of the interviewees were categorized into 5 groups of requirements and sorted by their frequency.

Results: The evaluated recruIT and KAS+ tools fulfilled 7 and 11 requirements of the 12 previously identified requirements, respectively. The interviewed participants mentioned the need for different notification schedules, integration into their workflow, different patient characteristics, and pseudonymized screening lists. This resulted in a list of new requirements for the implementation or enhancement of patient recruitment systems.

Conclusions: Trial staff report a huge need of support for the identification of eligible trial participants. Moreover, the workflows in patient recruitment differ across trials. For better suitability of the recruitment systems in the workflow of different kinds of trials, we recommend the implementation of an adjustable notification schedule for screening lists, a detailed workflow analysis, broad patient filtering options, and the display of all information needed to identify the persons on the list. Despite criticisms, all participants confirmed to use the patient recruitment systems again.

背景:临床试验对于医学研究和医学进步至关重要。然而,试验往往无法达到招募目标。患者招募系统旨在通过在大学医院等医疗机构的数据库中自动搜索符合条件的患者,为临床试验提供支持。为了将患者招募系统集成到现有的工作流程中,以往的研究对这些工具的用户需求进行了评估。在本研究中,我们测试了患者招募系统 KAS+ 和 recruIT,作为 MIRACUM(大学医学研究与护理中的医学信息学)项目的一部分:我们的目标是调查这两种不同的评估工具是否以及在多大程度上能够满足 2018-2019 年进行的首次需求分析所提出的要求。我们进行了一项用户调查,以确定这些工具在实践中是否可用,对试验人员是否有帮助。此外,我们还调查了测试阶段是否发现了当初未考虑到的对招募工具的更多要求:我们对德国 3 家大学医院的 10 名参与者进行了半结构式访谈,他们在目前的招募试验中使用患者招募工具 KAS+ 或 recruIT 至少 1 个月。随后,我们对访谈内容进行了转录,并采用梅林法对其进行了分析。受访者的陈述被分为 5 组要求,并按其频率进行排序:结果:经过评估的 recruIT 和 KAS+ 工具分别满足了之前确定的 12 项要求中的 7 项和 11 项要求。受访者提到需要不同的通知时间表、整合到他们的工作流程中、不同的患者特征以及化名筛选列表。这就为患者招募系统的实施或改进提出了新的要求:结论:试验工作人员报告称,在识别符合条件的试验参与者方面亟需支持。此外,不同试验的患者招募工作流程也不尽相同。为了使招募系统更好地适应不同类型试验的工作流程,我们建议实施可调整的筛选名单通知时间表、详细的工作流程分析、广泛的患者筛选选项以及显示识别名单上人员所需的所有信息。尽管存在批评意见,但所有与会者都表示愿意再次使用患者招募系统。
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引用次数: 0
Triage Accuracy and the Safety of User-Initiated Symptom Assessment With an Electronic Symptom Checker in a Real-Life Setting: Instrument Validation Study. 在真实环境中使用电子症状检查器进行用户主动症状评估的分流准确性和安全性:工具验证研究》。
IF 2.6 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-09-26 DOI: 10.2196/55099
Ville Liu, Minna Kaila, Tuomas Koskela

Background: Previous studies have evaluated the accuracy of the diagnostics of electronic symptom checkers (ESCs) and triage using clinical case vignettes. National Omaolo digital services (Omaolo) in Finland consist of an ESC for various symptoms. Omaolo is a medical device with a Conformité Européenne marking (risk class: IIa), based on Duodecim Clinical Decision Support, EBMEDS.

Objective: This study investigates how well triage performed by the ESC nurse triage within the chief symptom list available in Omaolo (anal region symptoms, cough, diarrhea, discharge from the eye or watery or reddish eye, headache, heartburn, knee symptom or injury, lower back pain or injury, oral health, painful or blocked ear, respiratory tract infection, sexually transmitted disease, shoulder pain or stiffness or injury, sore throat or throat symptom, and urinary tract infection). In addition, the accuracy, specificity, sensitivity, and safety of the Omaolo ESC were assessed.

Methods: This is a clinical validation study in a real-life setting performed at multiple primary health care (PHC) centers across Finland. The included units were of the walk-in model of primary care, where no previous phone call or contact was required. Upon arriving at the PHC center, users (patients) answered the ESC questions and received a triage recommendation; a nurse then assessed their triage. Findings on 877 patients were analyzed by matching the ESC recommendations with triage by the triage nurse.

Results: Safe assessments by the ESC accounted for 97.6% (856/877; 95% CI 95.6%-98.0%) of all assessments made. The mean of the exact match for all symptom assessments was 53.7% (471/877; 95% CI 49.2%-55.9%). The mean value of the exact match or overly conservative but suitable for all (ESC's assessment was 1 triage level higher than the nurse's triage) symptom assessments was 66.6% (584/877; 95% CI 63.4%-69.7%). When the nurse concluded that urgent treatment was needed, the ESC's exactly matched accuracy was 70.9% (244/344; 95% CI 65.8%-75.7%). Sensitivity for the Omaolo ESC was 62.6% and specificity of 69.2%. A total of 21 critical assessments were identified for further analysis: there was no indication of compromised patient safety.

Conclusions: The primary objectives of this study were to evaluate the safety and to explore the accuracy, specificity, and sensitivity of the Omaolo ESC. The results indicate that the ESC is safe in a real-life setting when appraised with assessments conducted by triage nurses. Furthermore, the Omaolo ESC exhibits the potential to guide patients to appropriate triage destinations effectively, helping them to receive timely and suitable care.

International registered report identifier (irrid): RR2-10.2196/41423.

背景:以往的研究评估了电子症状检查器(ESC)的诊断准确性,并利用临床病例进行了分流。芬兰的国家 Omaolo 数字服务(Omaolo)由针对各种症状的电子症状检查器组成。Omaolo 是一种医疗设备,具有欧洲合格标志(风险等级:IIa),基于 Duodecim 临床决策支持、EBMEDS.Objective:本研究调查了 ESC 护士在 Omaolo 提供的主要症状列表(肛门症状、咳嗽、腹泻、眼分泌物或眼红、头痛、胃灼热、膝盖症状或损伤、腰痛或损伤、口腔健康、耳朵疼痛或堵塞、呼吸道感染、性传播疾病、肩膀疼痛或僵硬或损伤、喉咙痛或喉咙症状以及尿路感染)范围内进行分诊的情况。此外,还对 Omaolo ESC 的准确性、特异性、灵敏度和安全性进行了评估:这是一项在真实环境中进行的临床验证研究,在芬兰各地的多个初级卫生保健(PHC)中心进行。所包括的单位都是走入式初级保健模式,无需事先打电话或联系。用户(患者)到达初级保健中心后,回答ESC问题并收到分诊建议;然后由护士对他们的分诊情况进行评估。通过将 ESC 建议与分诊护士的分诊结果进行比对,对 877 名患者的结果进行了分析:由ESC进行的安全评估占所有评估的97.6%(856/877;95% CI 95.6%-98.0%)。所有症状评估的精确匹配平均值为 53.7%(471/877;95% CI 49.2%-55.9%)。完全匹配或过于保守但适合所有症状评估(ESC 的评估比护士的分流级别高一级)的平均值为 66.6% (584/877; 95% CI 63.4%-69.7%)。当护士得出需要紧急治疗的结论时,ESC 完全匹配的准确率为 70.9% (244/344; 95% CI 65.8%-75.7%) 。奥莫洛ESC的灵敏度为62.6%,特异度为69.2%。共确定了21项关键评估供进一步分析:没有迹象表明患者安全受到了损害:本研究的主要目的是评估奥莫洛ESC的安全性,并探讨其准确性、特异性和灵敏度。结果表明,在现实生活中,由分诊护士进行评估时,ESC 是安全的。此外,奥莫洛ESC还能有效地将病人引导到合适的分诊地点,帮助他们得到及时、合适的护理:RR2-10.2196/41423。
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引用次数: 0
Oncology Clinicians' Perspectives of a Remote Patient Monitoring Program: A Multi-Modal Case Study Approach. 肿瘤临床医生对远程病人监护计划的看法:多模式案例研究法。
IF 2.6 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-09-23 DOI: 10.2196/60585
Ann Marie Mazzella-Ebstein, Robert Daly, Jennie Huang, Camila Bernal, Clare Wilhelm, Katherine S Panageas, Jessie Holland, Rori Salvaggio, Jill Ackerman, Jennifer Cracchiolo, Gilad Kuperman, Jun Mao, Aaron Begue, Margaret Barton-Burke

Background: Remote patient monitoring (RPM) aims to improve patient access to care and communication with clinical providers. Overall, understanding the usability of RPM applications and their influence on clinical care workflows is limited from the perspectives of clinician end users at a cancer center in the Northeast, United States.

Objective: Explore the usability and functionality of RPM and elicit the perceptions and experiences of oncology clinicians using RPM for oncology patients after hospital discharge.

Methods: The sample included 30 of 98 clinicians (31% response rate) managing at least five patients in the RPM program and responding to the m-Health Usability between March 2021- October 2021. Overall, clinicians responded positively to the survey. Item responses with the highest proportion of disagreement were explored further. A nested sample of five clinicians who responded to the study survey (30% response rate) participated in interview sessions conducted from November 2021 to February 2022, and averaged 60 minutes each.

Results: Survey responses highlighted that RPM was easy to use and learn and verified symptom alerts during follow-up phone calls. Areas to improve identified practice changes from reporting RPM alerts through digital portals and its influence on clinicians' workload burden. Interview sessions revealed three main themes: clinician understanding and usability constraints, patient constraints, and suggestions for improving the program. Subthemes for each theme were explored, characterizing technical and functional limitations that could be addressed to enhance efficiency, workflow, and user experience.

Conclusions: Clinicians support the value of RPM for improving symptom management and engaging with providers. Functional changes to enhance the program's utility, such as input from patients about temporal changes in their symptoms and technical resources for home monitoring devices.

背景:远程患者监护(RPM)旨在改善患者获得护理的机会以及与临床医疗人员的沟通。总体而言,从美国东北部一家癌症中心的临床医生终端用户的角度来看,对 RPM 应用程序的可用性及其对临床护理工作流程的影响的了解还很有限:探索 RPM 的可用性和功能,了解肿瘤临床医生在肿瘤患者出院后使用 RPM 的看法和经验:样本包括 98 位临床医生中的 30 位(回复率为 31%),他们在 RPM 计划中至少管理了五位患者,并在 2021 年 3 月至 2021 年 10 月期间对移动医疗可用性做出了回复。总体而言,临床医生对调查做出了积极回应。对不同意比例最高的项目回答进行了进一步探讨。在 2021 年 11 月至 2022 年 2 月期间,对研究调查做出回复的五名临床医生(回复率为 30%)进行了嵌套抽样访谈,平均每次访谈时间为 60 分钟:调查反馈显示,RPM 易于使用和学习,并能在后续电话中核实症状警报。需要改进的方面包括通过数字门户报告 RPM 警报所带来的实践变化,以及其对临床医生工作量负担的影响。访谈揭示了三大主题:临床医生的理解和可用性限制、患者的限制以及改进计划的建议。对每个主题的次主题进行了探讨,指出了可用于提高效率、工作流程和用户体验的技术和功能限制:临床医生支持 RPM 在改善症状管理和与医疗服务提供者合作方面的价值。功能上的改变可提高该计划的实用性,如患者对其症状的时间性变化和家庭监测设备的技术资源的投入。
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引用次数: 0
User-Centered Design and Usability of Voxe as a Pediatric Electronic Patient-Reported Outcome Measure Platform: Mixed Methods Evaluation Study. Voxe 作为儿科电子患者报告结果测量平台的用户中心设计和可用性:混合方法评估研究。
IF 2.6 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-09-19 DOI: 10.2196/57984
Samantha J Anthony, Sarah J Pol, Enid K Selkirk, Amarens Matthiesen, Robert J Klaassen, Dorin Manase, Amanda Silva, Melanie Barwick, Jennifer N Stinson, Alameen Damer, Mowa Ayibiowu, Selina X Dong, Stephan Oreskovich, Michael Brudno
<p><strong>Background: </strong>Electronic patient-reported outcome measures (ePROMs) are standardized digital instruments integrated into clinical care to collect subjective data regarding patients' health-related quality of life, functional status, and symptoms. In documenting patient-reported progress, ePROMs can guide treatment decisions and encourage measurement-based care practices. Voxe is a pediatric and user-centered ePROM platform for patients with chronic health conditions.</p><p><strong>Objective: </strong>We aimed to describe the user-centered design approach involving feedback from end users and usability testing of Voxe's platform features to support implementation in a pediatric health care setting.</p><p><strong>Methods: </strong>Purposive sampling was used to recruit patients aged 8-17 years from 2 chronic illness populations in 2 pediatric hospitals in Canada. Patients' health care team members were also purposively recruited. One-on-one iterative testing sessions were conducted digitally by research team members with participants to obtain feedback on the appearance and functionalities of the Voxe platform prototype. Patients and health care providers (HCPs) completed Voxe-related task-based activities. International Organization for Standardization key performance indicators were tracked during HCP task-based activities. HCPs also completed the System Usability Scale. To test platform usability, the think-aloud technique was used by participants during the completion of structured tasks. After completing all task-based activities, patient participants selected 5 words from the Microsoft Desirability Toolkit to describe their overall impression and experience with the Voxe platform. Qualitative data about likes, dislikes, and ease of use were collected through semistructured interviews. Feedback testing sessions were conducted with patients and HCPs until Voxe was acceptable to participating end users, with no further refinements identified. Quantitative and qualitative data analysis were completed using descriptive statistics and content analysis.</p><p><strong>Results: </strong>A total of 49 patients and 38 HCPs were recruited. Patients were positive about Voxe's child-centered design characteristics and notification settings. HCPs rated Voxe as user-friendly and efficient, with the time to complete tasks decreasing over time. HCPs were satisfied with the Voxe platform functionalities and identified the value of Voxe's system notifications, summarized display of ePROM results, and its capacity to integrate with electronic medical records. Patients' and HCPs' high satisfaction rates with the Voxe prototype highlight the importance of being responsive to user suggestions from the inception of eHealth platform developments to ensure their efficient and effective design.</p><p><strong>Conclusions: </strong>This paper describes the user-centered creation and usability testing of Voxe as an ePROM platform for implementation into c
背景:电子患者报告结果测量(ePROMs)是集成到临床护理中的标准化数字工具,用于收集有关患者健康相关生活质量、功能状态和症状的主观数据。通过记录患者报告的进展情况,电子患者报告结果可为治疗决策提供指导,并鼓励以测量为基础的护理实践。Voxe 是一个面向慢性病患者的以用户为中心的儿科电子病历管理系统平台:我们的目的是描述以用户为中心的设计方法,包括最终用户的反馈和 Voxe 平台功能的可用性测试,以支持在儿科医疗环境中的实施:方法:在加拿大两家儿科医院的两个慢性病人群中,采用有目的的抽样招募 8-17 岁的患者。患者的医疗团队成员也被有目的地招募。研究小组成员通过数字方式与参与者进行一对一的迭代测试,以获得对 Voxe 平台原型的外观和功能的反馈意见。患者和医疗服务提供者完成了与 Voxe 相关的任务型活动。在基于任务的活动中,对国际标准化组织的关键绩效指标进行了跟踪。医护人员还完成了系统可用性量表。为了测试平台的可用性,参与者在完成结构化任务的过程中使用了 "思考-朗读 "技术。在完成所有基于任务的活动后,患者参与者从微软可取性工具包中选择 5 个词来描述他们对 Voxe 平台的总体印象和体验。通过半结构化访谈收集了有关喜欢、不喜欢和易用性的定性数据。与患者和 HCP 一起进行反馈测试,直到 Voxe 为参与的最终用户所接受,且没有发现进一步的改进。采用描述性统计和内容分析法完成了定量和定性数据分析:结果:共招募了 49 名患者和 38 名医疗保健人员。患者对 Voxe 以儿童为中心的设计特点和通知设置持肯定态度。医疗保健人员认为 Voxe 用户友好且高效,完成任务的时间随时间推移而缩短。保健医生对 Voxe 平台的功能感到满意,并认为 Voxe 的系统通知、电子病历结果的汇总显示以及与电子病历的整合能力很有价值。患者和保健医生对 Voxe 原型的高满意度凸显了从电子医疗平台开发之初就响应用户建议的重要性,以确保其设计的高效性和有效性:本文介绍了以用户为中心创建 Voxe 电子病历管理系统平台并对其进行可用性测试的情况,该平台将用于儿科慢性病患者的临床治疗。作为一个面向患者的平台,Voxe 可以集成到电子病历中,与基于测量的护理实践相一致,促进以患者为中心的优质护理方法。最终用户对该平台用户友好性和效率的积极反馈和评价表明,Voxe 是一种有价值、有前景的解决方案,可将患者相关结果 (PRO) 数据系统地整合到复杂多变的临床医疗环境中:RR2-10.1136/bmjopen-2021-053119.
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引用次数: 0
Design and Psychometric Evaluation of Nurses' Mobile Health Device Acceptance Scale (NMHDA-Scale): Application of the Expectation-Confirmation Theory. 护士移动医疗设备接受量表(NMHDA-Scale)的设计与心理测量学评估:期望-确认理论的应用。
IF 2.6 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-09-17 DOI: 10.2196/55324
Narjes Mirabootalebi, Zahra Meidani, Hossein Akbari, Fatemeh Rangraz Jeddi, Zahra Tagharrobi, Walter Swoboda, Felix Holl

Background: The use of mobile tools in nursing care is indispensable. Given the importance of nurses' acceptance of these tools in delivering effective care, this issue requires greater attention.

Objective: This study aims to design the Mobile Health Tool Acceptance Scale for Nurses based on the Expectation-Confirmation Theory and to evaluate it psychometrically.

Methods: Using a Waltz-based approach grounded in existing tools and the constructs of the Expectation-Confirmation Theory, the initial version of the scale was designed and evaluated for face and content validity. Construct validity was examined through exploratory factor analysis, concurrent validity, and known-group comparison. Reliability was assessed using measures of internal consistency and stability.

Results: The initial version of the scale consisted of 33 items. During the qualitative and quantitative content validity stage, 1 item was added and 1 item was removed. Exploratory factor analysis, retaining 33 items, identified 5 factors that explained 70.53% of the variance. A significant positive correlation was found between the scores of the designed tool and nurses' attitudes toward using mobile-based apps in nursing care (r=0.655, P<.001). The intraclass correlation coefficient, Cronbach α, and ω coefficient were 0.938, 0.953, and 0.907, respectively.

Conclusions: The 33-item scale developed is a valid and reliable instrument for measuring nurses' acceptance of mobile health tools.

背景介绍在护理工作中使用移动工具是不可或缺的。鉴于护士接受这些工具对提供有效护理的重要性,这一问题需要得到更多关注:本研究旨在根据期望-确认理论设计护士移动医疗工具接受量表,并对其进行心理评估:方法:采用基于现有工具和期望-确认理论的华尔兹方法,设计了量表的初始版本,并对其表面效度和内容效度进行了评估。通过探索性因素分析、并行有效性和已知组比较对结构有效性进行了检验。采用内部一致性和稳定性测量方法对信度进行了评估:量表的初始版本包括 33 个项目。在定性和定量内容效度阶段,增加了 1 个项目,删除了 1 个项目。在保留 33 个项目的基础上,进行了探索性因子分析,确定了 5 个因子,解释了 70.53% 的方差。设计工具的得分与护士对在护理工作中使用移动应用程序的态度之间存在明显的正相关(r=0.655,PConclusions:所开发的 33 项量表是衡量护士对移动医疗工具接受程度的有效而可靠的工具。
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引用次数: 0
Use of Creative Frameworks in Health Care to Solve Data and Information Problems: Scoping Review. 在医疗保健领域使用创新框架解决数据和信息问题:范围审查。
IF 2.6 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-09-13 DOI: 10.2196/55182
Elisabeth Veronica Mess, Frank Kramer, Julia Krumme, Nico Kanelakis, Alexandra Teynor

Background: Digitization is vital for data management, especially in health care. However, problems still hinder health care stakeholders in their daily work while collecting, processing, and providing health data or information. Data are missing, incorrect, cannot be collected, or information is inadequately presented. These problems can be seen as data or information problems. A proven way to elicit requirements for (software) systems is by using creative frameworks (eg, user-centered design, design thinking, lean UX [user experience], or service design) or creative methods (eg, mind mapping, storyboarding, 6 thinking hats, or interaction room). However, to what extent they are used to solve data or information-related problems in health care is unclear.

Objective: The primary objective of this scoping review is to investigate the use of creative frameworks in addressing data and information problems in health care.

Methods: Following JBI guidelines and the PRISMA-ScR framework, this paper analyzes selected papers, answering whether creative frameworks addressed health care data or information problems. Focusing on data problems (elicitation or collection, processing) and information problems (provision or visualization), the review examined German and English papers published between 2018 and 2022 using keywords related to "data," "design," and "user-centered." The database SCOPUS was used.

Results: Of the 898 query results, only 23 papers described a data or information problem and a creative method to solve it. These were included in the follow-up analysis and divided into different problem categories: data collection (n=7), data processing (n=1), information visualization (n=11), and mixed problems meaning data and information problem present (n=4). The analysis showed that most identified problems fall into the information visualization category. This could indicate that creative frameworks are particularly suitable for solving information or visualization problems and less for other, more abstract areas such as data problems. The results also showed that most researchers applied a creative framework after they knew what specific (data or information) problem they had (n=21). Only a minority chose a creative framework to identify a problem and realize it was a data or information problem (n=2). In response to these findings, the paper discusses the need for a new approach that addresses health care data and information challenges by promoting collaboration, iterative feedback, and user-centered development.

Conclusions: Although the potential of creative frameworks is undisputed, applying these in solving data and information problems is a minority. To harness this potential, a suitable method needs to be developed to support health care system stakeholders. This method could be the User-Centered Data Approach.

背景:数字化对数据管理至关重要,尤其是在医疗保健领域。然而,在收集、处理和提供医疗数据或信息时,仍有一些问题阻碍着医疗相关人员的日常工作。数据缺失、不正确、无法收集或信息展示不充分。这些问题可以被视为数据或信息问题。为(软件)系统征集需求的一种行之有效的方法是使用创造性框架(如以用户为中心的设计、设计思维、精益用户体验或服务设计)或创造性方法(如思维导图、故事板、六顶思考帽或交互室)。然而,这些方法在多大程度上用于解决医疗保健中与数据或信息相关的问题尚不清楚:本范围综述的主要目的是调查在解决医疗保健中的数据和信息问题时创意框架的使用情况:本文按照JBI指南和PRISMA-ScR框架,对所选论文进行了分析,以回答创意框架是否解决了医疗数据或信息问题。该综述以数据问题(激发或收集、处理)和信息问题(提供或可视化)为重点,使用与 "数据"、"设计 "和 "以用户为中心 "相关的关键词,研究了2018年至2022年间发表的德文和英文论文。使用了 SCOPUS 数据库:在 898 项查询结果中,只有 23 篇论文描述了数据或信息问题以及解决该问题的创造性方法。这些论文被纳入后续分析,并被分为不同的问题类别:数据收集(7 篇)、数据处理(1 篇)、信息可视化(11 篇),以及数据和信息问题混合问题(4 篇)。分析表明,大多数发现的问题属于信息可视化类别。这可能表明,创造性框架特别适用于解决信息或可视化问题,而较少适用于数据问题等其他更抽象的领域。研究结果还显示,大多数研究人员都是在知道自己遇到的具体(数据或信息)问题后才采用创意框架的(n=21)。只有少数人在发现问题并意识到是数据或信息问题时才选择创造性框架(人数=2)。针对这些发现,本文讨论了通过促进合作、迭代反馈和以用户为中心的开发来应对医疗数据和信息挑战的新方法的必要性:尽管创造性框架的潜力毋庸置疑,但将其应用于解决数据和信息问题的人毕竟是少数。为了利用这一潜力,需要开发一种合适的方法来支持医疗保健系统的利益相关者。这种方法可以是 "以用户为中心的数据方法"。
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引用次数: 0
Nutrition Management Miniprograms in WeChat: Evaluation of Functionality and Quality. 微信中的营养管理小程序:功能和质量评估。
IF 2.6 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-09-12 DOI: 10.2196/56486
Hui Sun, Yanping Wu, Jia Sun, Wu Zhou, Qian Xu, Dandan Hu
<p><strong>Background: </strong>With the rise in people's living standards and aging populations, a heightened emphasis has been placed in the field of medical and health care. In recent years, there has been a drastic increase in nutrition management in domestic research circles. The mobile nutritional health management platform based on WeChat miniprograms has been widely used to promote health and self-management and to monitor individual nutritional health status in China. Nevertheless, there has been a lack of comprehensive scientific evaluation regarding the functionality and quality of the diverse range of nutritional miniprograms that have surfaced in the market.</p><p><strong>Objective: </strong>This study aimed to evaluate the functionality and quality of China's WeChat nutrition management miniprogram by using the User Version of the Mobile Application Rating Scale (uMARS).</p><p><strong>Methods: </strong>This observational study involves quantitative methods. A keyword search for "nutrition," "diet," "food," and "meal" in Chinese or English was conducted on WeChat, and all miniprograms pertaining to these keywords were thoroughly analyzed. Then, basic information including name, registration date, update date, service type, user scores, and functional scores was extracted from January 2017 to November 2023. Rating scores were provided by users based on their experience and satisfaction with the use of the WeChat miniprogram, and functional scores were integrated and summarized for the primary functions of each miniprogram. Moreover, the quality of nutrition management applets was evaluated by 3 researchers independently using the uMARS.</p><p><strong>Results: </strong>Initially, 27 of 891 miniprograms identified were relevant to nutrition management. Among them, 85.2% (23/27) of them offered features for diet management, facilitating recording of daily dietary intake to evaluate nutritional status; 70.4% (19/27) provided resources for nutrition education and classroom instruction; 59.3% (16/27) included functionalities for exercise management, allowing users to record daily physical activity; and only 44.4% (12/27) featured components for weight management. The total quality score on the uMARS ranged 2.85-3.88 (median 3.38, IQR 3.14-3.57). Engagement scores on the uMARS varied from 2.00 to 4.33 (median 3.00, IQR 2.67-3.67). Functional dimension scores ranged from 3.00 to 4.00 (median 3.33, IQR 3.33-3.67), with a lower score of 2.67 and a higher score of 4.33 outside the reference range. Aesthetic dimension scores ranged from 2.33 to 4.67 (median 3.67, IQR 3.33-4.00). Informational dimension scores ranged from 2.33 to 4.67 (median 3.33, IQR 2.67-3.67).</p><p><strong>Conclusions: </strong>Our findings from the uMARS highlight a predominant emphasis on health aspects over nutritional specifications in the app supporting WeChat miniprograms related to nutrition management. The quality of these miniprograms is currently at an average level
背景:随着人们生活水平的提高和人口老龄化的加剧,医疗卫生领域受到了高度重视。近年来,国内研究界对营养管理的研究急剧增加。基于微信小程序的移动营养健康管理平台已在国内广泛应用,以促进健康和自我管理,监测个人营养健康状况。然而,对于市场上出现的各种营养小程序的功能和质量,一直缺乏全面的科学评价:本研究旨在使用用户版移动应用评分量表(uMARS)对中国微信营养管理小程序的功能和质量进行评估:本观察性研究采用定量方法。在微信上以中文或英文对 "营养"、"饮食"、"食物 "和 "膳食 "进行关键词搜索,并对所有与这些关键词相关的小程序进行全面分析。然后,提取了 2017 年 1 月至 2023 年 11 月期间的基本信息,包括名称、注册日期、更新日期、服务类型、用户评分和功能评分。评分由用户根据其使用微信小程序的体验和满意度进行打分,功能评分则针对每个小程序的主要功能进行整合和汇总。此外,3 位研究人员使用 uMARS 对营养管理小程序的质量进行了独立评估:结果:在最初确定的 891 个迷你程序中,有 27 个与营养管理相关。其中,85.2%(23/27)的小程序提供饮食管理功能,便于记录每日饮食摄入量以评估营养状况;70.4%(19/27)的小程序提供营养教育和课堂教学资源;59.3%(16/27)的小程序包含运动管理功能,允许用户记录每日运动量;只有44.4%(12/27)的小程序包含体重管理功能。uMARS 的总质量得分在 2.85-3.88 之间(中位数为 3.38,IQR 为 3.14-3.57)。uMARS 的参与度得分介于 2.00 到 4.33 之间(中位数为 3.00,IQR 为 2.67-3.67)。功能维度得分介于 3.00 到 4.00 之间(中位数为 3.33,IQR 为 3.33-3.67),其中较低的 2.67 分和较高的 4.33 分超出了参考范围。审美维度得分介于 2.33 至 4.67 之间(中位数为 3.67,IQR 为 3.33-4.00)。信息维度得分介于 2.33 到 4.67 之间(中位数为 3.33,IQR 为 2.67-3.67):uMARS 的研究结果表明,在支持营养管理相关微信小程序的应用程序中,健康方面的内容比营养方面的内容更受重视。这些小程序的质量目前处于平均水平,未来还有很大的功能改进空间。
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引用次数: 0
Cocreative Development of Robotic Interaction Systems for Health Care: Scoping Review. 医疗保健机器人交互系统的共同创造性开发:范围审查。
IF 2.6 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-09-12 DOI: 10.2196/58046
Pascal Müller, Patrick Jahn

Background: Robotic technologies present challenges to health care professionals and are therefore rarely used. Barriers such as lack of controllability and adaptability and complex control functions affect the human-robot relationship. In addition to educational opportunities, the possibility of individual adaptation can improve the usability and practical implementation of robotics. Previous work has focused on developments from a technology-centered perspective and has included user interests too late in the process.

Objective: This study addresses the following research question: What cocreative research approaches are used in the field of nursing robotics to improve the usability, intended use, and goal-directed application of robotic developments for nurses and to support the nursing process?

Methods: This scoping review provides an overview of the topic and the research activities taking place within it. Five databases and the reference lists of the identified publications were searched for studies without further restrictions. Studies were included if they developed and evaluated interaction and control platforms for robotic systems in health care in a cocreative way with end users.

Results: The search resulted in 419 hits, of which 3 publications were included. All publications were feasibility or user studies that were mainly carried out in the European Union. The 3 interaction and control platforms presented were all prototypes and not commercially available. In addition to those in need of care, all studies also included family carers and health care professionals.

Conclusions: Robotic interaction and control platforms in health care are rarely, if ever, developed and evaluated with feasibility or user studies that include prototypes and end users. While the involvement of end users is crucial, this review emphasizes that all stakeholders, including health care professionals, should participate in the development process to ensure a holistic understanding of application needs and a focus on user experiences and practical health care needs. It is emphasized that the active involvement of end users in the development process is critical to effectively meeting the needs of the target group.

背景:机器人技术给医护人员带来了挑战,因此很少被使用。缺乏可控性和适应性以及复杂的控制功能等障碍影响着人与机器人之间的关系。除了教育机会外,个人适应的可能性也能提高机器人技术的可用性和实际应用。以往的工作侧重于从以技术为中心的角度进行开发,将用户利益纳入开发过程的时间太晚:本研究旨在解决以下研究问题:护理机器人领域采用了哪些共同创造的研究方法来提高机器人开发对护士的可用性、预期用途和目标导向应用,并支持护理流程?本范围综述概述了该主题及其研究活动。我们检索了五个数据库和已确定出版物的参考文献目录,以查找无进一步限制的研究。如果研究是以与最终用户共同创造的方式开发和评估医疗保健领域机器人系统的交互和控制平台,则被纳入研究范围:结果:搜索结果有 419 条,其中包括 3 篇出版物。所有出版物都是主要在欧盟进行的可行性或用户研究。所介绍的 3 个互动和控制平台均为原型,未在市场上销售。除了需要护理的人,所有研究还包括家庭护理人员和医疗保健专业人员:结论:医疗保健领域的机器人交互和控制平台很少(如果有的话)通过可行性研究或用户研究进行开发和评估,其中包括原型和最终用户。虽然最终用户的参与至关重要,但本综述强调,包括医疗保健专业人员在内的所有利益相关者都应参与开发过程,以确保全面了解应用需求,并关注用户体验和实际医疗保健需求。需要强调的是,最终用户积极参与开发过程对于有效满足目标群体的需求至关重要。
{"title":"Cocreative Development of Robotic Interaction Systems for Health Care: Scoping Review.","authors":"Pascal Müller, Patrick Jahn","doi":"10.2196/58046","DOIUrl":"https://doi.org/10.2196/58046","url":null,"abstract":"<p><strong>Background: </strong>Robotic technologies present challenges to health care professionals and are therefore rarely used. Barriers such as lack of controllability and adaptability and complex control functions affect the human-robot relationship. In addition to educational opportunities, the possibility of individual adaptation can improve the usability and practical implementation of robotics. Previous work has focused on developments from a technology-centered perspective and has included user interests too late in the process.</p><p><strong>Objective: </strong>This study addresses the following research question: What cocreative research approaches are used in the field of nursing robotics to improve the usability, intended use, and goal-directed application of robotic developments for nurses and to support the nursing process?</p><p><strong>Methods: </strong>This scoping review provides an overview of the topic and the research activities taking place within it. Five databases and the reference lists of the identified publications were searched for studies without further restrictions. Studies were included if they developed and evaluated interaction and control platforms for robotic systems in health care in a cocreative way with end users.</p><p><strong>Results: </strong>The search resulted in 419 hits, of which 3 publications were included. All publications were feasibility or user studies that were mainly carried out in the European Union. The 3 interaction and control platforms presented were all prototypes and not commercially available. In addition to those in need of care, all studies also included family carers and health care professionals.</p><p><strong>Conclusions: </strong>Robotic interaction and control platforms in health care are rarely, if ever, developed and evaluated with feasibility or user studies that include prototypes and end users. While the involvement of end users is crucial, this review emphasizes that all stakeholders, including health care professionals, should participate in the development process to ensure a holistic understanding of application needs and a focus on user experiences and practical health care needs. It is emphasized that the active involvement of end users in the development process is critical to effectively meeting the needs of the target group.</p>","PeriodicalId":36351,"journal":{"name":"JMIR Human Factors","volume":"11 ","pages":"e58046"},"PeriodicalIF":2.6,"publicationDate":"2024-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11412089/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142297374","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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JMIR Human Factors
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