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Means to improve organizational learning capability 提高组织学习能力的手段
Pub Date : 2023-03-23 DOI: 10.1108/tlo-01-2023-289
Nataša Rupčić
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引用次数: 1
From humour to hope – transforming organisations through learning 从幽默到希望——通过学习改变组织
Pub Date : 2023-03-23 DOI: 10.1108/tlo-03-2023-290
Dane Lukic
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引用次数: 0
Transformational leadership and learning flows 变革型领导和学习流程
Pub Date : 2023-03-07 DOI: 10.1108/tlo-09-2021-0115
K. Hariharan, V. Anand
PurposeThis study aims to examine how transformational leadership impacts learning flows that are critical for enhancing the learning capabilities of organizations.Design/methodology/approachData were collected from 502 employees of business organizations located in India. A cross-sectional design was adopted, and partial least squares structural equation modeling (PLS-SEM) was used for data analysis.FindingsTransformational leadership behavior positively influences feed-forward learning flows in organizations and strengthens their learning stock. Learning stock held by the individuals emerged as a predictor of feed-forward learning flows in organizations and a partial mediator of the relationship between transformational leadership and feed-forward learning flows. The study’s findings suggest transformational leadership encourages feed-forward learning flows through the development of individual learning stock.Originality/valueThis study empirically supports the theoretical claim of transformational leadership behaviors as an important antecedent to fostering organizational learning.
本研究旨在探讨变革型领导如何影响对提升组织学习能力至关重要的学习流。设计/方法/方法数据收集自位于印度的商业组织的502名员工。采用横截面设计,采用偏最小二乘结构方程模型(PLS-SEM)进行数据分析。发现变革型领导行为正向影响组织的前馈学习流,增强组织的学习存量。个体持有的学习存量是组织前馈学习流的预测因子,是变革型领导与前馈学习流关系的部分中介。研究结果表明,变革型领导鼓励通过个人学习储备的发展前馈学习流。原创性/价值本研究实证支持变革型领导行为是促进组织学习的重要前提的理论主张。
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引用次数: 1
Shared leadership and team performance in health care: how intellectual capital and team learning intervene in this relationship 医疗保健中的共享领导和团队绩效:智力资本和团队学习如何介入这种关系
Pub Date : 2023-03-07 DOI: 10.1108/tlo-12-2021-0146
Muhammad Haroon Shoukat, Syed Asim Shah, Dilnaz Muneeb
PurposeThis study aims to examine the role of shared leadership (SL) practices in improving team performance (TP) in health-care producer organizations by mediating the roles of intellectual capital (IC) and team learning (TL).Design/methodology/approachConceptual model was proposed using social learning theory and resource-based view theory. The structured questionnaire was administered to respondents of Pakistani health-care producer organizations using a cross-sectional approach. Data was collected from 23 team leaders and 203 team members from 23 different teams. PLS-structural equation modeling was applied to SmartPLS 3.2.9.FindingsThe findings revealed that SL and IC are positively associated with TP, while TL has no association with TP. Further, SL is positively associated with IC and TL. This study also found that IC significantly mediates between SL and TP. Still, no mediating role of TL between SL and TP was found.Practical implicationsThe findings suggest health-care producer organizations adopt shared leader practices where team members are given a say in decision-making to boost their morale, leading to effective TP.Originality/valueThe conceptual model was created using social learning and resource-based view theories. This is an early attempt to examine the role of SL in health-care producer organizations.
目的本研究旨在通过中介智力资本(IC)和团队学习(TL)的作用,探讨共享领导(SL)实践对医疗保健生产者组织团队绩效的改善作用。设计/方法/途径运用社会学习理论和资源基础观理论提出概念模型。采用横断面方法向巴基斯坦保健生产者组织的答复者发放了结构化问卷。数据来自23个不同团队的23名团队负责人和203名团队成员。SmartPLS 3.2.9应用pls -结构方程建模。结果发现,SL和IC与TP呈正相关,而TL与TP无相关性。此外,SL与IC和TL呈正相关。本研究还发现IC在SL和TP之间具有显著的中介作用。然而,没有发现TL在SL和TP之间的中介作用。实际意义研究结果表明,医疗保健生产组织采用共享领导实践,让团队成员在决策中有发言权,以提高他们的士气,从而产生有效的TP。原创性/价值概念模型是利用社会学习和资源基础观理论创建的。这是一次早期的尝试,目的是审查SL在保健生产者组织中的作用。
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引用次数: 2
Influencing workforce engagement using ad hoc team huddles 利用特别的团队会议影响员工的参与度
Pub Date : 2023-03-07 DOI: 10.1108/tlo-10-2022-0120
Donald Chrusciel
PurposeThis paper aims to investigate the benefits of monitoring and enhancing engagement to impact the overall effectiveness and future success by using the combination of the Utrecht Work Engagement Scale along with a daily employee vote to trigger an appropriate ad hoc huddle that can be proactive in addressing any engagement issues.Design/methodology/approachA fieldwork case study is used to examine engagement interventions based upon the use of a trigger (daily vote) and the overall impact is measured with the Utrecht Work Engagement Scale.FindingsAll indications from this study are that the ad hoc gatherings triggered by the daily vote do have a favorable impact on workforce engagement. This effect was measured by doing a Utrecht Work Engagement Scale survey at the beginning of the pilot followed by another a year later. The results presented in this case appear to show that a learning organization can have an impact on the engagement culture of the workforce if desired.Research limitations/implicationsRecognizing that the sample size is small, a longitudinal study of over a year was done to help mitigate the concerns of such a small sample size. The reader is cautioned about extrapolating these findings beyond this study without appropriate considerations.Practical implicationsThis research provides evidence which aided the organization during the changing times in using interventions, ad hoc gatherings to improve workforce engagement. These interventions are triggered by using a timely lagging indicator, a daily log which serves as a monitor of workforce engagement for the benefit of the organization and the employee.Originality/valueThis study uses two methods to measure and track workforce engagement. The known Utrecht Work Engagement Scale is used to determine the impact of the ad hoc huddles and to determine whether this intervention has a favorable impact on workforce engagement. The use of these two methods helps to spark continued interest to not only monitor but also to help identify the interest in using a timely indicator to determine when an intervention may be warranted.
本文旨在通过结合乌得勒支工作敬业度量表和每日员工投票来触发适当的临时会议,以积极主动地解决任何敬业度问题,研究监控和提高敬业度对整体有效性和未来成功的影响。设计/方法/方法实地工作案例研究用于检查基于触发器(每日投票)使用的敬业干预措施,并使用乌得勒支工作敬业量表测量总体影响。研究结果本研究的所有迹象都表明,由日常投票引发的临时聚会确实对员工敬业度产生了有利影响。这种效果是通过在试点开始时进行乌得勒支工作投入量表调查来衡量的,一年后又进行了一次调查。本案例的结果似乎表明,如果需要,学习型组织可以对员工的敬业文化产生影响。研究的局限性/意义认识到样本量很小,我们进行了一年多的纵向研究,以帮助减轻这样一个小样本量的担忧。读者被警告在没有适当考虑的情况下推断这些研究结果。实际意义本研究提供了证据,帮助组织在不断变化的时代使用干预措施,特别聚会来提高员工敬业度。这些干预措施是通过使用及时的滞后指标来触发的,这是一种日常日志,可以作为员工敬业度的监控,从而为组织和员工带来好处。独创性/价值本研究使用两种方法来衡量和跟踪员工敬业度。已知的乌得勒支工作敬业度量表用于确定临时会议的影响,并确定这种干预是否对员工敬业度产生有利影响。这两种方法的使用不仅有助于激发人们对监测的持续兴趣,而且有助于识别人们对使用及时指标来确定何时有必要进行干预的兴趣。
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引用次数: 0
Knowledge loss induced by organizational member turnover: a review of empirical literature, synthesis and future research directions (Part II) 组织成员离职导致的知识流失:实证文献综述、综合与未来研究方向(第二部分)
Pub Date : 2023-02-28 DOI: 10.1108/tlo-09-2022-0108
Nataliya Galan
Purpose The purpose of this two-part study is to systematically review, analyze and critically synthesize the current state of empirical research on knowledge loss induced by organizational member turnover (KLT). Design/methodology/approach This study is based on using a systematic literature review methodology reported in Part I. Findings Part II of this study contributes to the advancement of KLT scholarship by offering: an integrative narrative of KLT coping and preventive mechanisms as well as factors affecting them; an organizing framework of KLT empirical literature; and suggestions for future research, which are discussed with respect to the content, based on the proposed framework and by extending contextual dimensions of “who”, “where” and “when”, as well as use of theories and methods. Research limitations/implications This study has limitations related to inclusion/exclusion criteria used for creating the review sample and the “Antecedents–Phenomenon–Outcomes” logic used to synthesize the findings. Originality/value Part II of this study offers a systematic synthesis of KLT empirical research with respect to KLT coping and preventive mechanisms and a discussion of opportunities for future research.
本研究分为两部分,旨在系统回顾、分析和批判性综合组织成员离职导致知识流失的实证研究现状。设计/方法/方法本研究采用了第一部分中报道的系统文献综述方法。研究结果本研究的第二部分通过提供:对KLT应对和预防机制及其影响因素的综合叙述,促进了KLT学术的发展;KLT实证文献的组织框架;并对未来的研究提出了建议,在提出的框架的基础上,通过扩展“谁”、“在哪里”和“何时”的语境维度,以及理论和方法的使用,对未来的研究内容进行了讨论。研究局限性/启示本研究存在与用于创建综述样本的纳入/排除标准以及用于综合研究结果的“前因-现象-结果”逻辑相关的局限性。本研究的第二部分系统地综合了KLT应对和预防机制方面的实证研究,并讨论了未来研究的机会。
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引用次数: 0
Knowledge transfer based on disseminative capacity, absorptive capacity, and learning: a comparative study between Brazil and Germany 基于传播能力、吸收能力和学习的知识转移:巴西与德国的比较研究
Pub Date : 2023-02-06 DOI: 10.1108/tlo-03-2022-0037
Paulo Renato de Sousa, José Márcio de Castro, Cláudia Fabiana Gohr, M. Barbosa
PurposeThis study aims to assess suppliers’ learning from knowledge transfers with a global truck manufacturer, considering both source and supplier capacity, and the cultural proximity between the parties.Design/methodology/approachA case study was conducted between two factories, one in Brazil and one in Germany. This study adopted a mixed-method sequential explanatory approach, which involves a quantitative phase followed by a qualitative one to provide a better understanding of the studied phenomenon. Quantitative data were collected from the automaker’s suppliers in both countries and analyzed using factor and inferential analyses. Qualitative data were obtained from the automaker’s purchasing executives, and from the company’s suppliers in both countries. Content analysis was used to analyze data.FindingsResults suggest that both the source’s disseminative capacity and suppliers’ absorptive capacity had a positive effect on suppliers’ learning during knowledge transfers. The study also found out that cultural proximity among parties positively moderates the relationship between suppliers’ absorptive capacity and their learning. However, cultural proximity does not moderate the relationship between a source’s disseminative capacity and supplier learning.Practical implicationsThis study’s findings are important to foster knowledge transfers by developing absorptive and disseminative capabilities in the automakers industry, in which the implementation of interorganizational learning is quite challenging due to the large number of strategic providers.Originality/valueThis study contributes to theoretical and conceptual consolidation of knowledge transfer, which includes cultural proximity among parties and the source’s and supplier’s disseminative and absorptive capacities, respectively. This study constructs and validates a model of knowledge transfer using a large automaker with a worldwide presence.
本研究旨在评估供应商从与一家全球卡车制造商的知识转移中学习的情况,同时考虑货源和供应商的能力,以及双方之间的文化接近性。设计/方法/方法对两家工厂进行了案例研究,一家在巴西,一家在德国。本研究采用混合方法序贯解释方法,先定量后定性,以便更好地理解所研究的现象。定量数据从汽车制造商的供应商在这两个国家收集和分析使用因素和推理分析。定性数据是从该汽车制造商的采购主管以及该公司在两国的供应商那里获得的。采用内容分析法对数据进行分析。研究结果表明,资源的传播能力和供应商的吸收能力对供应商在知识转移过程中的学习均有正向影响。研究还发现,合作伙伴之间的文化接近正向调节供应商吸收能力与学习之间的关系。然而,文化接近性并不能调节源的传播能力和供应商学习之间的关系。实践启示本研究的发现对于汽车制造行业的知识转移具有重要的意义,因为汽车制造行业中存在大量的战略供应商,因此实施组织间学习具有很大的挑战性。原创性/价值本研究有助于知识转移的理论和概念巩固,其中包括各方之间的文化接近性以及来源和供应商的传播和吸收能力。本研究以一家遍布全球的大型汽车制造商为研究对象,构建并验证了一个知识转移模型。
{"title":"Knowledge transfer based on disseminative capacity, absorptive capacity, and learning: a comparative study between Brazil and Germany","authors":"Paulo Renato de Sousa, José Márcio de Castro, Cláudia Fabiana Gohr, M. Barbosa","doi":"10.1108/tlo-03-2022-0037","DOIUrl":"https://doi.org/10.1108/tlo-03-2022-0037","url":null,"abstract":"\u0000Purpose\u0000This study aims to assess suppliers’ learning from knowledge transfers with a global truck manufacturer, considering both source and supplier capacity, and the cultural proximity between the parties.\u0000\u0000\u0000Design/methodology/approach\u0000A case study was conducted between two factories, one in Brazil and one in Germany. This study adopted a mixed-method sequential explanatory approach, which involves a quantitative phase followed by a qualitative one to provide a better understanding of the studied phenomenon. Quantitative data were collected from the automaker’s suppliers in both countries and analyzed using factor and inferential analyses. Qualitative data were obtained from the automaker’s purchasing executives, and from the company’s suppliers in both countries. Content analysis was used to analyze data.\u0000\u0000\u0000Findings\u0000Results suggest that both the source’s disseminative capacity and suppliers’ absorptive capacity had a positive effect on suppliers’ learning during knowledge transfers. The study also found out that cultural proximity among parties positively moderates the relationship between suppliers’ absorptive capacity and their learning. However, cultural proximity does not moderate the relationship between a source’s disseminative capacity and supplier learning.\u0000\u0000\u0000Practical implications\u0000This study’s findings are important to foster knowledge transfers by developing absorptive and disseminative capabilities in the automakers industry, in which the implementation of interorganizational learning is quite challenging due to the large number of strategic providers.\u0000\u0000\u0000Originality/value\u0000This study contributes to theoretical and conceptual consolidation of knowledge transfer, which includes cultural proximity among parties and the source’s and supplier’s disseminative and absorptive capacities, respectively. This study constructs and validates a model of knowledge transfer using a large automaker with a worldwide presence.\u0000","PeriodicalId":365387,"journal":{"name":"The Learning Organization","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-02-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130361776","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Knowledge loss induced by organizational member turnover: a review of empirical literature, synthesis and future research directions (Part I) 组织成员离职导致的知识流失:实证文献综述、综合与未来研究方向(一)
Pub Date : 2023-02-02 DOI: 10.1108/tlo-09-2022-0107
N. Galan
PurposeThe purpose of this two-part study is to systematically review, analyze and critically synthesize the current state of empirical research on knowledge loss induced by organizational member turnover (KLT).Design/methodology/approachA systematic literature review was conducted based on 91 empirical studies on KLT.FindingsPart I of the study contributes to the advancement of KLT scholarship by mapping key developments in empirical research on KLT (publication trends, methodological and theoretical foci, heterogeneity of geographical, industrial and organizational contexts); encapsulating KLT antecedents associated with both voluntary and involuntary turnover; and revealing a broad scope of KLT effects at organizational and unit level.Research limitations/implicationsThis study has limitations related to inclusion/exclusion criteria used for creating the review sample and the “Antecedents–Phenomenon–Outcomes” logic used to synthesize the findings.Originality/valuePart I of the study offers a systematic synthesis of KLT empirical research with respect to KLT antecedents, outcomes and factors affecting them.
本研究分为两部分,旨在系统回顾、分析和批判性综合组织成员离职导致知识流失的实证研究现状。设计/方法/方法对91项关于KLT的实证研究进行了系统的文献综述。研究的第一部分通过描绘KLT实证研究的关键发展(出版趋势、方法和理论焦点、地理、行业和组织背景的异质性),促进了KLT学术的进步;概括了与自愿和非自愿离职相关的KLT前因;并揭示了KLT在组织和单位层面的广泛影响。研究局限性/意义本研究存在与创建综述样本所用的纳入/排除标准以及用于综合研究结果的“前因-现象-结果”逻辑相关的局限性。原创性/价值研究的第一部分系统地综合了KLT的实证研究,包括KLT的前因由、结果和影响因素。
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引用次数: 1
The mediation model of learning organization, technology acceptance, and service innovation: accommodation purchase managers’ perceptions in Antalya, Turkey (Part II) 学习型组织、技术接受与服务创新的中介模型:土耳其安塔利亚住宿采购经理的认知(第二部分)
Pub Date : 2023-01-26 DOI: 10.1108/tlo-06-2022-0075
M. Kalıpçı
PurposeThis study aims to analyze the theoretical complexity that underlies purchase managers’ perceptions of their ability to take part in the implementation of a new back-office service strategy.Design/methodology/approachA survey of purchasing department managers in the Antalya (Turkey) region was conducted. The purchasing managers of Antalya’s five-star accommodation businesses comprise the research sample.FindingsWithin the scope of the study, 205 questionnaires were gathered. Factor analysis, correlation and regression analysis were applied to the obtained data. The learning organization (LO) consists of three factors (organization, group/team and individual), service innovation (SI) consists of two factors (employee innovation behavior and new service development) and technology acceptance (TA) consists of four factors (perceived usefulness, perceived ease of use, facilitating situations and social factors), according to the findings of the factor analysis. According to correlation analysis, LO, SI and TA all have positive and significant relationships. The LO has been observed to play an intermediary function in the relationship between TA and SI as a consequence of the analysis that determines the mediation effect.Originality/valueThis study which dealt with the dimensions of SI, TA and LO showed a proposed model which gives a better understanding of how the development of back-office system strategies is affected by LOs.
本研究旨在分析采购经理对其参与实施新的后台服务战略的能力的认知背后的理论复杂性。设计/方法/方法对安塔利亚(土耳其)地区的采购部门经理进行了调查。研究样本由安塔利亚五星级酒店的采购经理组成。研究结果在研究范围内,共收集了205份问卷。对所得数据进行因子分析、相关分析和回归分析。根据因素分析的结果,学习型组织(LO)由三个因素(组织、团体/团队和个人)组成,服务创新(SI)由两个因素(员工创新行为和新服务开发)组成,技术接受(TA)由四个因素(感知有用性、感知易用性、便利情境和社会因素)组成。相关分析表明,LO、SI和TA之间存在显著正相关关系。作为确定中介效应的分析结果,LO已被观察到在TA和SI之间的关系中发挥中介作用。原创性/价值这项研究处理了SI、TA和LO的维度,显示了一个建议的模型,该模型可以更好地理解后台系统战略的发展如何受到LO的影响。
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引用次数: 2
Politics-based knowledge legitimation model: power exercise in organizational learning 基于政治的知识合法化模型:组织学习中的权力行使
Pub Date : 2022-12-23 DOI: 10.1108/tlo-03-2022-0039
Y. Nakanishi
PurposeThe purpose of this study is to propose a model of knowledge legitimation in organizational learning focusing on the relationship between power politics and legitimacy.Design/methodology/approachThis study adopts the approach of a conceptual discussion.FindingsThis study developed an organizational learning model that explains how actors exercise their power and how knowledge is legitimated through politics. The author identified various factors that shape the politics; these factors trigger, enhance, facilitate and inhibit power exercise. This study also identified which type of power (influence, force, domination and discipline) leads to which type of legitimacy (pragmatic, moral and cognitive). Furthermore, this study found that power politics and organizational learning are interrelated; actors’ powers bestow legitimacy on knowledge, and knowledge enhances the power of related actors.Originality/valueThis study identified the set of factors that shape actors’ power exercise in organizational learning as well as their associated mechanism and illustrated how they lead to knowledge legitimation. The author also revealed the relationships between actors’ power and legitimacy of knowledge. Finally, this study elaborated on the findings of prior studies concerning politics of organizational learning.
本研究的目的是提出一个以权力政治与合法性关系为中心的组织学习知识合法性模型。设计/方法/方法本研究采用概念讨论的方法。本研究开发了一个组织学习模型,解释了行动者如何行使权力以及知识如何通过政治合法化。作者确定了塑造政治的各种因素;这些因素触发、增强、促进和抑制了权力的行使。这项研究还确定了哪种类型的权力(影响、力量、统治和纪律)会导致哪种类型的合法性(实用主义、道德和认知)。此外,本研究还发现,权力政治与组织学习是相互关联的;行动者的权力赋予知识合法性,知识又增强了相关行动者的权力。原创性/价值本研究确定了影响组织学习中行为者权力行使的一系列因素及其相关机制,并说明了它们如何导致知识合法化。作者还揭示了行动者权力与知识合法性之间的关系。最后,本研究对组织学习政治学的研究结果进行了阐述。
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引用次数: 1
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The Learning Organization
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