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Leadership and collective learning: a case study of a social entrepreneurial organisation in Sweden 领导力与集体学习:瑞典一家社会企业组织的案例研究
Pub Date : 2023-06-23 DOI: 10.1108/tlo-11-2022-0133
Morteza Eslahchi
PurposeThis paper aims to enrich the scholarly discourse on learning within small social entrepreneurial organisations by examining how leadership can facilitate conditions conducive to collective learning during crises.Design/methodology/approachA longitudinal single-case study was conducted on a social entrepreneurial organisation in Sweden, operating within the integration field. The study involved comprehensive interviews and observations. Using a longitudinal approach facilitated an in-depth analysis of the organisation’s development over time.FindingsThe findings underscore that shifts in leadership can significantly influence collective learning. Specifically, the results suggest that establishing trust between the CEO and team members is a pivotal factor in cultivating conditions for collective learning and fostering the related processes, which persisted even during the pandemic. This trust catalysed inclusive and interactive actions that encouraged team members’ participation in day-to-day decision-making and strategic planning. Consequently, the organisation successfully leveraged its diverse knowledge resources, promoting knowledge sharing and experience exchange, crucial components of successful collective learning.Research limitations/implicationsThis paper advocates for a departure from conventional leadership perspectives, proposing that a focus on team–leader relationships – a form of leadership in practice – can offer valuable insights into cultivating collective learning. This approach underscores the significance of collaboration and engagement among team members in promoting collective learning and accentuates the role of leadership in creating these conditions.Practical implicationsThe examples provided on structuring, organising and leading virtual meetings could offer valuable insights for leaders. With the increasing adoption of hybrid workplaces combining remote and office environments, communication challenges within teams may arise. Therefore, these examples can aid leaders in formulating effective communication strategies that bridge the gap between remote and in-person team members, ensuring that everyone stays informed and engaged.Originality/valueThis study seized a unique opportunity to explore how leadership can create favourable conditions for collective learning during crises by collecting data both before and during the Covid-19 pandemic.
本文旨在通过研究领导力如何在危机期间促进有利于集体学习的条件,丰富小型社会创业组织中学习的学术论述。设计/方法/方法对瑞典的一个社会创业组织进行了纵向单案例研究,该组织在一体化领域内运作。这项研究包括全面的访谈和观察。使用纵向方法有助于深入分析组织随着时间的发展。研究结果强调,领导层的转变可以显著影响集体学习。具体而言,结果表明,在首席执行官和团队成员之间建立信任是培养集体学习条件和促进相关进程的关键因素,即使在大流行期间也持续存在。这种信任促进了包容和互动的行动,鼓励团队成员参与日常决策和战略规划。因此,该组织成功地利用了其多样化的知识资源,促进了知识共享和经验交流,这是成功的集体学习的关键组成部分。本文主张从传统的领导视角出发,提出关注团队领导关系——实践中的一种领导形式——可以为培养集体学习提供有价值的见解。这种方法强调了团队成员之间协作和参与的重要性,以促进集体学习,并强调了领导在创造这些条件中的作用。实际意义提供的关于组织、组织和领导虚拟会议的例子可以为领导者提供有价值的见解。随着越来越多地采用结合远程和办公环境的混合工作场所,团队内部的沟通挑战可能会出现。因此,这些例子可以帮助领导者制定有效的沟通策略,弥合远程和现场团队成员之间的差距,确保每个人都了解情况并参与其中。独创性/价值本研究抓住了一个独特的机会,通过收集2019冠状病毒病大流行之前和期间的数据,探索领导层如何在危机期间为集体学习创造有利条件。
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引用次数: 1
Exploring barriers and facilitators to knowledge transfer and learning processes through a cross-departmental collaborative project in a municipal organization 通过一个市政组织的跨部门合作项目,探索知识转移和学习过程的障碍和促进因素
Pub Date : 2023-06-15 DOI: 10.1108/tlo-01-2023-0003
Fredrik Sunnemark, Wilma Lundqvist Westin, Tamy Al Saad, Per Assmo
PurposeThis study aims to explore barriers and facilitators for knowledge transfer and learning processes by examining a cross-departmental collaborative project in the municipal organization. It is based on a R&D collaboration between University West and a Swedish municipality.Design/methodology/approachTo explore the barriers and facilitators, the data collection was made through observation of the project implementation process, as well as 20 interviews with public servants and external actors. To conduct a systematic qualitative-oriented content analysis, the article constructs and applies a theoretical analytical framework consisting of different factors influencing knowledge transfer and learning processes within a municipal organizational setting.FindingsThis study explores the facilitators and barriers to knowledge transfer and learning processes, specifically focusing on strategic communication, individual roles, common goals, time pressure, group learning, trust and relationships and absorptive capability. Lack of communication affected the group learning process, while the close relation between time pressure, group learning and trust in colleagues is also pointed out as crucial areas. Trust developed through dialogue efforts helped overcome project fatigue. Coaching with a human rights-based approach improved organizational absorptive capabilities.Originality/valueThe study gives important insights into organizational learning within a municipality in Sweden for the successful implementation of collaborative projects. Knowledge must be transferred for the organization to learn to develop and tackle future challenges and its complex responsibilities. The theoretical analytical framework provided in this article has proven to be effective and is therefore transferable to other organizations in both the public and private sectors.
目的本研究旨在通过考察一个市政组织的跨部门合作项目,探讨知识转移和学习过程的障碍和促进因素。它是基于西部大学和瑞典市政当局之间的研发合作。设计/方法/方法为了探索障碍和促进因素,通过观察项目实施过程以及对公务员和外部行为者的20次访谈来收集数据。为了进行系统的定性内容分析,本文构建并应用了一个由市级组织环境中影响知识转移和学习过程的不同因素组成的理论分析框架。本研究探讨了知识转移和学习过程的促进因素和障碍,特别关注战略沟通、个人角色、共同目标、时间压力、团队学习、信任和关系以及吸收能力。缺乏沟通影响了团队学习过程,而时间压力、团队学习和同事信任之间的密切关系也被指出是至关重要的领域。通过对话努力建立的信任有助于克服项目疲劳。以人权为基础的指导方法提高了组织的吸收能力。独创性/价值该研究为瑞典一个自治市成功实施合作项目的组织学习提供了重要见解。知识必须被转移,以使组织学会发展和应对未来的挑战及其复杂的责任。本文提供的理论分析框架已被证明是有效的,因此可转让给公共和私营部门的其他组织。
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引用次数: 0
The state-of-the-art of modern workplace learning: an applied assessment method of a pre-train deep learning on modern learning tools 现代职场学习的前沿:基于现代学习工具的预训练深度学习应用评估方法
Pub Date : 2023-06-12 DOI: 10.1108/tlo-01-2023-0019
John Muzam, J. Bendkowski, Pascal Muam Mah, Polycap Mudoh
PurposeThe study discusses the importance of workplace learning in the current era of work and how organisations are shifting their focus toward employee learning and development. It highlights the need for employees to continuously up-skill themselves to keep up with the demand for skills. The purpose of this study is to introduce a modern approach to evaluating workplace learning to promote and enhance better performance within the workplace.Design/methodology/approachIt introduces a deep modern learning approach called “behavior-oriented drive and influential functions of formal and informal learning”. The study also develops the concept of the “Study, Plan, Do, Check, and Act” framework to simulate practise and theory within and outside of work to allow continuous improvement, learning new workplace tools, and bridging digital transformation challenges. The study highlights that workplace learning occurs in a variety of contexts and uses various tools, which poses challenges for the design and development of technology that supports and analyses workplace learning.FindingsBased on behaviour-orientated drive and influential functions for formal and informal learning, a grade of 6.54% days was registered for formal learning tools and 4.89% days for informal learning tools. From the statistics in this study, This study concluded that informal learning tools contribute more to the development of the workplace than formal learning. In informal learning, employees act autonomously at their own will and pace to obtain the required knowledge. The time to acquire knowledge through informal learning tools is shorter than in formal learning. Future relevant research should review more learning tools for formal and informal learning.Practical implicationsModern workplace learning is a key tool for organisations to gain a competitive advantage. Learning based on formal training and development programs, informal learning and knowledge sharing influence the development of human capital resources.Originality/valueThe study combines social science and engineering approaches to enable non-engineers to pioneer execution of tasks and examine their performance based on the approach detailed in the results, methodology and discussion sections. It contributes to the field of learning organisations and organisational learning by exploring the learning processes of modern professionals. By investigating the learning practices and experiences of knowledge workers, this study seeks to identify the factors that promote or learn and the impact of learning on the workplace.
本研究讨论了工作场所学习在当前工作时代的重要性,以及组织如何将重点转向员工的学习和发展。它强调了员工需要不断提高自己的技能,以跟上对技能的需求。本研究的目的是引入一种现代方法来评估工作场所学习,以促进和提高工作场所的更好表现。设计/方法/方法它介绍了一种深层次的现代学习方法,称为"正式和非正式学习的行为导向驱动和影响功能"。该研究还提出了“学习、计划、执行、检查和行动”框架的概念,以模拟工作内外的实践和理论,从而实现持续改进,学习新的工作场所工具,并应对数字化转型挑战。该研究强调,工作场所学习发生在各种环境中,使用各种工具,这对支持和分析工作场所学习的技术的设计和开发提出了挑战。基于行为导向驱动和正式学习和非正式学习的影响功能,正式学习工具和非正式学习工具的学习天数分别为6.54%和4.89%。从本研究的统计数据来看,本研究得出结论,非正式学习工具比正式学习对工作场所的发展贡献更大。在非正式学习中,员工按照自己的意愿和节奏自主行动,以获得所需的知识。通过非正式学习工具获得知识的时间比通过正式学习的时间短。未来的相关研究应更多地回顾正式学习和非正式学习的学习工具。现代职场学习是组织获得竞争优势的关键工具。基于正式培训和发展计划的学习、非正式学习和知识共享影响人力资本资源的开发。独创性/价值该研究结合了社会科学和工程方法,使非工程师能够率先执行任务,并根据结果、方法和讨论部分中详细介绍的方法检查他们的表现。它通过探索现代专业人士的学习过程,为学习型组织和组织学习领域做出了贡献。通过调查知识工作者的学习实践和经验,本研究试图确定促进或学习的因素以及学习对工作场所的影响。
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引用次数: 5
Strategies for building a learning organization: managing multi-level learning dynamics 建立学习型组织的策略:管理多层次的学习动态
Pub Date : 2023-06-08 DOI: 10.1108/tlo-05-2023-292
Y. Nakanishi
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引用次数: 1
Influence of quality of work life on psychological capital of organizational leaders using artificial neural networks: a study on learning in hybrid workplace 基于人工神经网络的工作生活质量对组织领导者心理资本的影响——基于混合型工作场所学习的研究
Pub Date : 2023-05-26 DOI: 10.1108/tlo-11-2022-0137
Gaddam Rahul Paul, Syed Khalid Perwez
PurposeThe COVID-19 pandemic has greatly impacted work, leading to the adoption of remote work practices and changes in power dynamics and trust. Although managing remote work has received much attention, the impact of the quality of work life on the effectiveness of hybrid workplaces has been less studied. This study aims to examine the relationship between quality of work life and psychological capital among organizational leaders using an artificial neural network (ANN) model.Design/methodology/approachThis study used a cross-sectional quantitative methodology. A structured questionnaire was used to collect 268 responses from organizational leaders using the convenience sampling method. The data collected were analyzed using the ANN model in the Python interface.FindingsThe ANN model training and testing revealed that there is a positive relationship between the quality of work life and psychological capital among organizational leaders. The R-squared values for hope, efficacy, resilience and optimism were 85.19%, 82.08%, 78.55% and 81.08%, respectively, in the training set, and 81.30%, 78.95%, 76.52% and 71.41% in the testing set.Originality/valueTo the best of the authors’ knowledge, no previous research in the context of studying the relationship between quality of work life and psychological capital among organizational leaders using the machine learning approach – ANN model.
2019冠状病毒病大流行对工作产生了巨大影响,导致采用远程工作做法,并导致权力动态和信任发生变化。尽管管理远程工作已经受到了很多关注,但工作生活质量对混合工作场所有效性的影响却很少被研究。本研究旨在运用人工神经网络(ANN)模型,探讨组织领导者工作生活品质与心理资本的关系。设计/方法/方法本研究采用横断面定量方法。采用结构化问卷,采用方便抽样法,对268名组织领导进行问卷调查。收集的数据使用Python界面中的ANN模型进行分析。结果:人工神经网络模型的训练和检验表明,组织领导者的工作生活质量与心理资本之间存在正相关关系。希望、疗效、弹性和乐观的r平方值在训练集中分别为85.19%、82.08%、78.55%和81.08%,在测试集中分别为81.30%、78.95%、76.52%和71.41%。原创性/价值据作者所知,在使用机器学习方法-人工神经网络模型研究组织领导者的工作生活质量与心理资本之间关系的背景下,没有先前的研究。
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引用次数: 2
Balancing power, learning and change in learning organizations 在学习型组织中平衡权力、学习和变革
Pub Date : 2023-05-23 DOI: 10.1108/tlo-04-2023-291
Nataša Rupčić
Introduction In this issue, we explore the question of how power, learning and organizational change and transformation can be reconciled to achieve optimal outcomes. Normally, we assume that learning occurs naturally and that whatever is useful is integrated into organizational activities. However, this is often not the case, as learning and the use of acquired knowledge is influenced by power dynamics in the organization, which was addressed by Nakanishi (2022). This shows us that while organizations can and do engage in organizational learning, they do not have to be learning organizations, especially considering Senge’s (1990) conceptualization. Finnestrand (2023) was also on the same track and offered a solution in terms of Nordic management. Even if the interests of the main stakeholders –managers and employees – do not always coincide, democratic dialog is very much practiced in these countries, leading to collective sense-making and co-generative learning. Learning is critical to organizational change and transformation, and this was addressed by Andres & Heo (2023). In the face of adverse circumstances, but also in normal situations, practitioners should practice agile and contextual learning as well as transformational learning. Transformational learning can be stimulated by transformational leadership, which Hariharan & Anand (2023) explored in terms of learning flows, particularly feedforward learning flows that introduce new learning and ideas. In some systems, such as libraries, order is a much more desirable state, especially when it is culturally driven, which was addressed by Tran (2023). A bureaucratic culture should not prevail in health care and should instead give way to ambidexterity or exploration and use of new knowledge, which was addressed by Kuntz, Wong & Budge (2023). However, it seems that health-care organizations are still far from the state of free and open dialog with all stakeholders.
在本期中,我们探讨了如何协调权力、学习、组织变革和转型以实现最佳结果的问题。通常,我们认为学习是自然发生的,任何有用的东西都是与组织活动相结合的。然而,情况往往并非如此,因为学习和获得的知识的使用受到组织中权力动态的影响,Nakanishi(2022)解决了这一问题。这向我们表明,虽然组织可以并且确实参与组织学习,但它们不一定是学习型组织,特别是考虑到Senge(1990)的概念。Finnestrand(2023)也在同一轨道上,并提供了北欧管理方面的解决方案。即使主要利益相关者(管理者和员工)的利益并不总是一致,民主对话在这些国家也得到了很好的实践,导致了集体意义的形成和共同生成的学习。学习对组织变革和转型至关重要,Andres & Heo(2023)解决了这一问题。无论是面对不利的环境,还是在正常的情况下,从业者都应该练习敏捷学习和情境学习,以及转换学习。变革型领导可以激发变革型学习,Hariharan & Anand(2023)在学习流方面对此进行了探讨,特别是引入新学习和新想法的前馈学习流。在一些系统中,如图书馆,秩序是一种更可取的状态,特别是当它是文化驱动的时候,Tran(2023)解决了这一点。官僚文化不应该在医疗保健中盛行,而应该让位于双灵巧性或探索和使用新知识,这是由Kuntz, Wong和Budge(2023)解决的。然而,保健组织似乎还远未达到与所有利益攸关方进行自由和公开对话的状态。
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引用次数: 2
People aspect of learning organisation and performance of administrative staff in a public university context 学习型组织的人员方面和公立大学行政人员的绩效
Pub Date : 2023-05-23 DOI: 10.1108/tlo-12-2022-0162
E. Annan-Prah, F. Baffoe, R. P. Andoh
PurposeThe purpose of this study was to examine effects of the human aspects of the learning organisation (i.e. continuous learning; inquiry and dialogue; team collaboration and learning; and employee empowerment) on the performance of a public university’s administrative staff. Differences in the human aspects of the learning organisation across perhaps the two most important demographic characteristics (educational attainment and years of experience) were also examined.Design/methodology/approachThis study focused exclusively on the human aspect of the dimensions of the learning organisation questionnaire. Specifically, differences in the people aspect of learning organization (PALO) across demographic characteristics were analysed using the Kruskal–Wallis test with a Bonferroni adjustment to the alpha values in the Mann–Whitney U tests that followed. Hierarchical linear regression using the standard (enter) method was adopted in analysing the PALO and administrative staff performance while controlling for age and gender.FindingsThis study demonstrated that a difference in the PALO existed across the education level and years of experience of the administrative staff. Specifically, Diploma holders performed better than those with Postgraduate degree. Also, administrative staff with 5–10 years of experience did better than the staff who had more than 15 years of experience. In addition, continuous learning; inquiry and dialogue; and collaboration and team learning each had a significant effect on administrative staff performance.Practical implicationsEmployees, especially those with higher levels of education and more work experience, should be motivated through rewards as well as challenging and thought-provoking tasks as they could serve as mechanisms that would make them contribute substantially to the sustainability of the PALO. Again, public universities should pay attention to the PALO, which is at the individual and team levels.Originality/valueThis study focuses solely on the people aspect of the dimensions of the learning organisation questionnaire and sheds light on its importance to the learning organisation culture.
目的本研究的目的是检验学习型组织中人的方面(即持续学习;询问和对话;团队协作和学习;以及员工授权)对公立大学行政人员绩效的影响。在学习型组织的人的方面的差异可能是两个最重要的人口特征(教育程度和经验)也进行了检查。设计/方法/方法本研究专门关注学习型组织问卷各维度中的人的方面。具体地说,在学习型组织(PALO)的人方面的差异在人口统计学特征使用Kruskal-Wallis测试和Bonferroni调整的alpha值在随后的曼-惠特尼U测试分析。在控制年龄和性别的情况下,采用标准(进入)法的层次线性回归分析行政人员绩效和PALO。研究结果本研究表明,行政人员的教育水平和工作年限不同,PALO存在差异。具体来说,拥有文凭的人比拥有研究生学位的人表现更好。另外,5 ~ 10年经验的行政职员比15年以上经验的职员表现更好。此外,不断学习;询问和对话;协作和团队学习对管理人员绩效均有显著影响。实际影响雇员,特别是那些受教育程度较高和工作经验较多的雇员,应通过奖励和具有挑战性和发人深省的任务来激励他们,因为这些任务可以作为一种机制,使他们为可持续发展泛化规划作出重大贡献。同样,公立大学应该关注个人和团队层面的PALO。原创性/价值本研究仅关注学习型组织问卷各维度的人员方面,并阐明其对学习型组织文化的重要性。
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引用次数: 1
Absorptive capacity and innovation generation in higher education institutions: the mediating role of inter-functional coordination 高校吸收能力与创新产生:职能间协调的中介作用
Pub Date : 2023-05-17 DOI: 10.1108/tlo-11-2022-0128
M. Asiedu, Hod Anyigba, Jesse Kwaku Doe
PurposeThe purpose of this paper is to theoretically broaden the knowledge-based view (KBV) by examining the significant intermediary role that inter-functional coordination (IFC) plays in acquiring new knowledge and exploiting it throughout the entire higher education institution (HEI) community for innovation generation (INNG).Design/methodology/approachData collected from a survey of 282 lecturers purposively selected from the business schools of 20 HEIs in the Greater Accra region of Ghana was analyzed using partial least squares structural equation model to test the hypotheses proposed for the study.FindingsThe results revealed that IFC significantly predicts teamwork and strong relationships across faculties, departments and units, and has a positive effect on the generation of innovations such as improved curricula, enhanced academic instruction and quality research output. Practically, the findings advise HEI managers to invest resources and efforts at building strong relationships that facilitate collaboration, trust and interactions among varying faculties, departments and units. This will enhance inter-functional knowledge sharing in academia to sustain a competitive advantage and continued relevance.Research limitations/implicationsThere are limitations that must be considered when interpreting and generalizing the quantitative results of this study. Data were collected from faculty staff of 20 public and private HEIs in the Greater Accra region of Ghana. Although the majority of HEIs are clustered in this region, the results may still not be representative of all HEIs in Ghana.Practical implicationsManagers of HEIs are advised to commit to ensuring the management of IFC to promote knowledge sharing across faculties and departments. Managers are also advised to ensure that staff are made to be responsible for their cooperative and integrative teamwork. They are also advised to ensure that faculty and departmental goals are aligned with the overall goals of the university. Staff may also be encouraged to act as partners and not just employees through rewards, incentives and recognition packages.Social implicationsAttention should be focused on creating lateral relations among faculty and department members to achieve internal social capital. They are advised to invest resources and efforts in building a culture of teamwork and connectedness through strong informal networking that facilitate collaboration between faculties and departments while cultivating a shared vision throughout the university.Originality/valueThe main contribution of this paper is that it theoretically extends the KBV by empirically broadening the scope of absorptive capacity (ACAP) beyond its dimensions to include the “collaborative mechanism” (IFC) through which knowledge can be holistically exploited. The paper also contributes to existing literature by examining the intermediary role played by IFC in the relationship between ACAP and I
本文的目的是通过研究职能间协调(IFC)在获取新知识并在整个高等教育机构(HEI)社区利用新知识以实现创新生成(ing)方面所起的重要中介作用,从理论上拓宽知识基础观点(KBV)。设计/方法/方法从加纳大阿克拉地区20所高等教育机构的商学院中有意挑选的282名讲师的调查中收集的数据使用偏最小二乘结构方程模型进行分析,以检验为研究提出的假设。研究结果显示,IFC显著预示着学院、部门和单位之间的团队合作和牢固的关系,并对创新的产生产生积极影响,如改进课程、加强学术指导和高质量的研究成果。实际上,调查结果建议高等教育管理人员投入资源和努力建立牢固的关系,促进不同院系、部门和单位之间的合作、信任和互动。这将加强学术界的职能间知识共享,以保持竞争优势和持续的相关性。研究局限性/意义在解释和概括本研究的定量结果时,必须考虑到一些局限性。数据收集自加纳大阿克拉地区20所公立和私立高等教育机构的教职员工。尽管大多数高等教育机构都集中在该地区,但调查结果可能仍不能代表加纳的所有高等教育机构。实际意义建议高等教育院校的管理人员致力确保国际金融中心的管理,以促进各院系之间的知识分享。管理人员还应确保员工对他们的合作和综合团队工作负责。他们还被建议确保教师和部门的目标与大学的总体目标保持一致。还可以通过奖励、激励和奖励方案,鼓励员工成为合作伙伴,而不仅仅是员工。社会意义应注重在教员和系成员之间建立横向关系,以获得内部社会资本。建议他们投入资源和努力,通过强大的非正式网络建立团队合作和联系的文化,促进学院和部门之间的合作,同时培养整个大学的共同愿景。本文的主要贡献在于,通过实证拓宽吸收能力(ACAP)的范围,使其超越其维度,包括知识可以被整体利用的“协作机制”(IFC),从理论上扩展了KBV。本文还通过研究IFC在高等学校领域中ACAP和ing之间的关系中所扮演的中介角色,这在ACAP文献中讨论得最少,从而对现有文献做出了贡献。
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引用次数: 0
Job crafting after making mistakes: can leadership be an obstacle? 犯错后的工作重塑:领导力会成为障碍吗?
Pub Date : 2023-05-17 DOI: 10.1108/tlo-05-2022-0051
Isabelle Fisher, Patrícia L. Costa
PurposeThis study aims to explore how individual personal growth initiative (PGI) mediates the relationship between a positive error orientation and job crafting. Furthermore, it explores the moderating role of the feedback from the leader in this relationship.Design/methodology/approachData was collected through a survey conducted on 209 international employees from multiple occupations.FindingsA positive error orientation is indirectly related to job crafting through its relationship with PGI. Also, feedback from leadership has a negative effect on the relationship between a positive error orientation and PGI. Indeed, the mediation effect of PGI on the relationship between a positive error orientation and job crafting loses significance when the leadership feedback is high.Practical implicationsAs far as job crafting is concerned, it is essential to develop an error management culture to promote proactive behaviors among individuals.Originality/valueAlthough the literature tends to highlight the positive effects of receiving feedback from the leader on employee’s professional development, this paper highlights the potential detrimental effects of leader feedback on PGI, therefore opening a new interesting area that demands attention.
目的本研究旨在探讨个人成长主动性(PGI)在积极错误取向与工作制作之间的中介作用。此外,本文还探讨了领导者反馈在这一关系中的调节作用。设计/方法/方法数据是通过对来自多个职业的209名国际员工进行调查收集的。研究发现,积极的错误倾向通过与PGI的关系间接与工作制作相关。此外,来自领导的反馈对积极错误取向与PGI之间的关系有负向影响。事实上,当领导反馈高时,PGI在积极错误取向与工作制作之间的中介作用就失去了显著性。实际意义就工作制定而言,建立错误管理文化以促进个人的主动行为是至关重要的。原创性/价值虽然文献倾向于强调接受领导反馈对员工专业发展的积极影响,但本文强调了领导反馈对PGI的潜在有害影响,因此开辟了一个值得关注的新有趣领域。
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引用次数: 2
Strategic HRM practices, learning orientation and learning competence: study from retail industry 战略人力资源管理实践、学习导向与学习能力:来自零售业的研究
Pub Date : 2023-05-04 DOI: 10.1108/tlo-05-2022-0066
A. P., Chitra Dey, Nivethitha Santhanam, Kamarul Zaman Bin Ahmad
PurposeThis study aims to examine the effect of strategic human resource management (SHRM) practices on two learning outcomes, learning orientation and learning competence, which past research has seldom examined in the UAE context. SHRM practices consisted of four factors, namely, talent acquisition, learning and development, performance appraisal and developmental pay.Design/methodology/approachPrimary data was collected from 285 employees from retail outlets operating in Dubai. Partial least squares regression analysis using the tool, SmartPLS, was used to empirically validate the measurement model and test the structural model.FindingsFindings reveal that SHRM practices talent acquisition, learning and development and developmental pay have a positive association with learning orientation, and learning and development and performance appraisal have a positive association with learning competence of employees. The path coefficient and total effects signify that learning orientation acts as a conduit to pass on the effect of the SHRM practices to learning competence.Research limitations/implicationsThe sample considered for the study was from the retail industry. Furthermore, to generalize the findings of this research, cross-national studies should be conducted across various sectors and organizations.Originality/valueTo the best of the authors’ knowledge, this research study is the first of its kind in retail firms in Dubai (UAE) to empirically test the association of SHRM practices with learning outcomes. Retail outlets can implement SHRM practices to improve learning orientation and learning competence in a highly dynamic operating environment such as retail industry.
目的本研究旨在探讨战略人力资源管理(SHRM)实践对学习取向和学习能力两项学习成果的影响,这是以往研究很少在阿联酋背景下研究的。人力资源管理实践包括人才获取、学习与发展、绩效考核和发展性薪酬四个要素。设计/方法/方法主要数据收集自在迪拜经营的零售店的285名员工。采用偏最小二乘回归分析工具SmartPLS对计量模型进行实证验证,并对结构模型进行检验。研究发现,人力资源管理实践中,人才获取、学习与发展、发展性薪酬与学习取向呈正相关,学习与发展、绩效考核与员工学习能力呈正相关。路径系数和总效应表明,学习取向是将人力资源管理实践的效果传递给学习能力的渠道。研究局限/启示本研究考虑的样本来自零售业。此外,为了概括这项研究的结果,应跨不同部门和组织进行跨国研究。原创性/价值据作者所知,本研究是首次在迪拜(阿联酋)的零售公司中对人力资源管理实践与学习成果的关系进行实证检验。在零售业这样一个高度动态的经营环境中,零售网点可以通过实施人力资源管理实践来提高学习导向和学习能力。
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引用次数: 3
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The Learning Organization
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