In this research project, researcher will be explained about assessing the effectiveness of automated email marketing campaign in order to retain customer loyalty. The purposes of this research are to examine the effectiveness of automated email marketing campaign and to investigate the reasons why it can retain customer loyalty. The methodology chose by researcher is quantitative research where the survey will be conducted to collect data that will be extract to perform mathematical techniques. The data collected will be identified regarding the effectiveness of automated email marketing campaign to retain customer loyalty and analysed using SmartPLS software. The results gain from this research is there will be a reason on why automated email marketing campaign is chose in order to retain customer loyalty. In addition, result also revealed that the variables used in effective automated email marketing campaign will gives difference data towards on how it can retain customer loyalty and it shows that the frequency and outstanding content have relationship between the customer loyalty. However, relevant database has no relationship between the customer loyalty. The implications and limitation will be explained further in conclusion.
{"title":"Assessing the effectiveness of automated email marketing campaign to retain customer loyalty","authors":"Nur ‘Atiqah Farihah Binti Shifhuddin","doi":"10.31580/jmi.v9i1.2619","DOIUrl":"https://doi.org/10.31580/jmi.v9i1.2619","url":null,"abstract":"In this research project, researcher will be explained about assessing the effectiveness of automated email marketing campaign in order to retain customer loyalty. The purposes of this research are to examine the effectiveness of automated email marketing campaign and to investigate the reasons why it can retain customer loyalty. The methodology chose by researcher is quantitative research where the survey will be conducted to collect data that will be extract to perform mathematical techniques. The data collected will be identified regarding the effectiveness of automated email marketing campaign to retain customer loyalty and analysed using SmartPLS software. The results gain from this research is there will be a reason on why automated email marketing campaign is chose in order to retain customer loyalty. In addition, result also revealed that the variables used in effective automated email marketing campaign will gives difference data towards on how it can retain customer loyalty and it shows that the frequency and outstanding content have relationship between the customer loyalty. However, relevant database has no relationship between the customer loyalty. The implications and limitation will be explained further in conclusion.","PeriodicalId":370479,"journal":{"name":"Journal of Management Info","volume":"112 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-08-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117137696","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The implementation of total quality management (TQM) always concerned by top management within organization. TQM are crucial elements in Small and Medium Enterprise (SME) sector due to it aimed to improve competitive advantage of organization. This research is aimed to explore the relationship between TQM and competitive advantage within SME sector of Malaysia. Quantitative research is used to conduct this research. Therefore, questionnaires would be distributed to the executive management level or above within SME organization in Malaysia randomly. The sample size is 124 respondent SMEs Malaysia. Smart-PLS are the software used to analyse the data gathering from respondents. The result of analysis shown that total quality management (TQM) has a significant positive impact to competitive advantage. Therefore, this research is expected to provide deep understanding regarding TQM and competitive advantage for the SME industry within Malaysia and acts as reference to future researchers.
{"title":"Implementation total quality management (TQM) to determine competitive advantage in small and medium enterprise (SME)","authors":"Che Ahmad Anwar Bin Che Husain","doi":"10.31580/jmi.v9i1.2614","DOIUrl":"https://doi.org/10.31580/jmi.v9i1.2614","url":null,"abstract":"The implementation of total quality management (TQM) always concerned by top management within organization. TQM are crucial elements in Small and Medium Enterprise (SME) sector due to it aimed to improve competitive advantage of organization. This research is aimed to explore the relationship between TQM and competitive advantage within SME sector of Malaysia. Quantitative research is used to conduct this research. Therefore, questionnaires would be distributed to the executive management level or above within SME organization in Malaysia randomly. The sample size is 124 respondent SMEs Malaysia. Smart-PLS are the software used to analyse the data gathering from respondents. The result of analysis shown that total quality management (TQM) has a significant positive impact to competitive advantage. Therefore, this research is expected to provide deep understanding regarding TQM and competitive advantage for the SME industry within Malaysia and acts as reference to future researchers.","PeriodicalId":370479,"journal":{"name":"Journal of Management Info","volume":"63 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-08-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126022356","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The importance of incentives lies in their effect on human behaviour, as it is considered an important factor in improving the performance of employees, and this study aims to identify the role of material and moral incentives on the performance of the human resource in Nesma Holding Company in Jeddah. We have relied on the descriptive and analytical approach in the theoretical side; where the study sample consisted of 60 workers in Nesma Holding Company, 60 questionnaires were distributed to the workers of the company, and they were completely retrieved. In conclusion, the results show that having appropriate materials and moral incentives, and good training can have a significant impact on employee motivation, knowledge and job performance.
{"title":"The role of incentives on improving performance of human resources in Nesma holding company in Saudi Arabia","authors":"Nahd Yahya Ali Aladeeb, Sanil S Hishan","doi":"10.31580/jmi.v9i1.2474","DOIUrl":"https://doi.org/10.31580/jmi.v9i1.2474","url":null,"abstract":"The importance of incentives lies in their effect on human behaviour, as it is considered an important factor in improving the performance of employees, and this study aims to identify the role of material and moral incentives on the performance of the human resource in Nesma Holding Company in Jeddah. We have relied on the descriptive and analytical approach in the theoretical side; where the study sample consisted of 60 workers in Nesma Holding Company, 60 questionnaires were distributed to the workers of the company, and they were completely retrieved. In conclusion, the results show that having appropriate materials and moral incentives, and good training can have a significant impact on employee motivation, knowledge and job performance.","PeriodicalId":370479,"journal":{"name":"Journal of Management Info","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125128549","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In today's world, attracting Foreign Direct Investment (FDI) is one of the essential tasks of governments. But what effect will the absorption of Foreign Direct Investment have on that society? Based on the review of 18 articles, the researcher has categorized these effects into the following 5 factors. These factors belong to Economy, Environment, Technology, Productivity, and Energy. Following the results of previous studies, the impacts of the five factors mentioned on communities in the effect of FDI are reviewed. The Boolean search methodology is chosen as the methodology, also the finding of the researcher is mentioned in the paragraphs below. FDI not only aids in the development of this industry, but it also has a substantial impact on the micro and macro levels. FDI has a favorable impact on the growth rate of per capita GDP. In addition, the African continent saw significant economic expansion. The impact of financial systems may explain why developing-country correlations are low while developed-country saving-investment correlations are strong. the impact of GDP and energy usage on Carbon dioxide emissions are significant, whereas the impact of FDI on Carbon dioxide emissions is positive but minor. Industrial SO2 emissions will increase by 0.098 percent for every 1% growth in FDI capital stock. FDI rising emissions in middle-income countries in the near term while reduces them in high-income nations. FDI from TMH areas has a substantial beneficial influence on the productivity of the wood products industry at the industrial level. On energy consumption, FDI revealed a negative scale impact, a structural effect, and a positive technical impact. In the end, the impact of foreign direct investment on worker productivity is positive. The researcher recommends that politicians make every effort to improve their country's political and judicial conditions to attract more FDI to their countries.
{"title":"Impact of foreign direct investment on economy, environment, technology, productivity and energy of the countries","authors":"Arian Amidi, S. Hishan","doi":"10.31580/jmi.v9i1.2475","DOIUrl":"https://doi.org/10.31580/jmi.v9i1.2475","url":null,"abstract":"In today's world, attracting Foreign Direct Investment (FDI) is one of the essential tasks of governments. But what effect will the absorption of Foreign Direct Investment have on that society? Based on the review of 18 articles, the researcher has categorized these effects into the following 5 factors. These factors belong to Economy, Environment, Technology, Productivity, and Energy. Following the results of previous studies, the impacts of the five factors mentioned on communities in the effect of FDI are reviewed. The Boolean search methodology is chosen as the methodology, also the finding of the researcher is mentioned in the paragraphs below. FDI not only aids in the development of this industry, but it also has a substantial impact on the micro and macro levels. FDI has a favorable impact on the growth rate of per capita GDP. In addition, the African continent saw significant economic expansion. The impact of financial systems may explain why developing-country correlations are low while developed-country saving-investment correlations are strong. the impact of GDP and energy usage on Carbon dioxide emissions are significant, whereas the impact of FDI on Carbon dioxide emissions is positive but minor. Industrial SO2 emissions will increase by 0.098 percent for every 1% growth in FDI capital stock. FDI rising emissions in middle-income countries in the near term while reduces them in high-income nations. FDI from TMH areas has a substantial beneficial influence on the productivity of the wood products industry at the industrial level. On energy consumption, FDI revealed a negative scale impact, a structural effect, and a positive technical impact. In the end, the impact of foreign direct investment on worker productivity is positive. The researcher recommends that politicians make every effort to improve their country's political and judicial conditions to attract more FDI to their countries.","PeriodicalId":370479,"journal":{"name":"Journal of Management Info","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126058356","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper assesses the impact of Central Bank monetary policies on living standards in Nigeria from 1980 to 2017, using eclectic regression techniques. The outcome reveals that unemployment growth is positively sensitive to policy rates and money supply. Per capita income is negatively sensitive to police rate, which suggests that policies do not address structural weaknesses that influence rapid price variations. The study thus fails to reject the hypothesis that Central Banking policies may be accentuating unemployment and poverty in Nigeria. The paper recommends low policy rate possibly at the middle of single digit; an indexed-wage system; and stoppage of money supply through ways and means.
{"title":"An assessment of central banking on unemployment and poverty: The case of Nigeria","authors":"P. Eke","doi":"10.31580/jmi.v9i1.2486","DOIUrl":"https://doi.org/10.31580/jmi.v9i1.2486","url":null,"abstract":"This paper assesses the impact of Central Bank monetary policies on living standards in Nigeria from 1980 to 2017, using eclectic regression techniques. The outcome reveals that unemployment growth is positively sensitive to policy rates and money supply. Per capita income is negatively sensitive to police rate, which suggests that policies do not address structural weaknesses that influence rapid price variations. The study thus fails to reject the hypothesis that Central Banking policies may be accentuating unemployment and poverty in Nigeria. The paper recommends low policy rate possibly at the middle of single digit; an indexed-wage system; and stoppage of money supply through ways and means.","PeriodicalId":370479,"journal":{"name":"Journal of Management Info","volume":"93 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134452581","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Emotional labor is the foremost focus for both academicians and practitioners of human resource management from the last two decades. It has become mandatory job for service workers to create, sustain and construct progressive emotional state with customer throughout service encounter process. Different emotional labor strategies execute by service worker capitulate diverse outcomes, since customer may perceive them as fake, robotic or sincere. This study is discussing the relationship between emotional labor and customer satisfaction in the context of hospitality industry in Pakistan. The contemporary research portrays the effect of emotional labor on customer satisfaction by the role of three key moderators which are self-monitoring, co-worker support and customer satisfaction. The selected context is hotel industry of Pakistan which incorporates all five star hotels representing different provinces of country. Accumulated sample size comprises 185 respondents exemplifying front office department of all five star hotels of country. Multivariate data analysis techniques like exploratory factor analysis (EFA), cronbach's alpha and linear multiple regressions for moderators through Hayes process have been used to analyze the data. Data analysis postulates constructive set of findings. Results demonstrates that role of emotional labor is substantial in order to achieve customer satisfaction. Emotional labor is more effective due to deployment of three moderators which are self-monitoring, co-worker support and customer participation. Another noteworthy outcome of research is that, deep acting is more prone towards customer satisfaction in comparison with surface acting. Lastly, this study is dynamic for practitioners in hotel industry and provides valuable insight in this context. In the end limitations and future directions are made by researcher.
{"title":"Effect of emotional labor on customer satisfaction: The study of multiple moderators in hospitality industry of Pakistan","authors":"Kamran Ghaffar, Mubbasher Munir, Osama Aziz, Noman Arshed","doi":"10.31580/jmi.v8i4.2097","DOIUrl":"https://doi.org/10.31580/jmi.v8i4.2097","url":null,"abstract":"Emotional labor is the foremost focus for both academicians and practitioners of human resource management from the last two decades. It has become mandatory job for service workers to create, sustain and construct progressive emotional state with customer throughout service encounter process. Different emotional labor strategies execute by service worker capitulate diverse outcomes, since customer may perceive them as fake, robotic or sincere. This study is discussing the relationship between emotional labor and customer satisfaction in the context of hospitality industry in Pakistan. The contemporary research portrays the effect of emotional labor on customer satisfaction by the role of three key moderators which are self-monitoring, co-worker support and customer satisfaction. The selected context is hotel industry of Pakistan which incorporates all five star hotels representing different provinces of country. Accumulated sample size comprises 185 respondents exemplifying front office department of all five star hotels of country. Multivariate data analysis techniques like exploratory factor analysis (EFA), cronbach's alpha and linear multiple regressions for moderators through Hayes process have been used to analyze the data. Data analysis postulates constructive set of findings. Results demonstrates that role of emotional labor is substantial in order to achieve customer satisfaction. Emotional labor is more effective due to deployment of three moderators which are self-monitoring, co-worker support and customer participation. Another noteworthy outcome of research is that, deep acting is more prone towards customer satisfaction in comparison with surface acting. Lastly, this study is dynamic for practitioners in hotel industry and provides valuable insight in this context. In the end limitations and future directions are made by researcher.","PeriodicalId":370479,"journal":{"name":"Journal of Management Info","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131117132","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The study evaluated supply chain management practices of SMMEs in selected locations in Nigeria. It also assessed the performance of SMMEs and determined the level of government assistance to SMMEs in Nigeria. A descriptive survey design was adopted for this study. A sample size of 295 respondents was selected using a simple random sampling technique out of a total population of 2,600 at the time of this study. A questionnaire was used to gather data for this research. The data collected was analyzed using frequencies and percentages, mean, standard deviation, and Pearson’s correlation. Results from the study showed that SMMEs had fairly good supplier integration (50.05%) and information sharing (55.3%) supply chain practices. Results further revealed that operational performance (59.30%) was high and quite satisfactory, while financial performance (51.50%) was a little over average. In addition, the government’s contribution and assistance to SMMEs were low. While suppliers’ integration (r = 0.051, p 0.05), information sharing (r = 0.052, p 0.05) and postponement (r = 0.98, p 0.05) had no significant effect on performance, the extent of outsourcing (r = 0.121, p 0.05) did. Results finally showed that government assistance (r = 0.61, p 0.05) has a positive and significant effect on supply chain management practices. The study concluded that suppliers’ integration and information sharing capabilities were fairly good among the entrepreneurs, the operational performance level among the entrepreneurs was high and satisfactory, and the government’s contribution to the growth of SMMEs was found to be significant, but generally low.
该研究评估了尼日利亚选定地点中小企业的供应链管理实践。它还评估了尼日利亚中小企业的业绩，并确定了政府对尼日利亚中小企业的援助水平。本研究采用描述性调查设计。本次研究采用简单的随机抽样技术，从2600人的总人口中选取了295人作为样本。本研究采用问卷调查的方式收集数据。收集的数据使用频率和百分比、平均值、标准差和Pearson相关进行分析。研究结果表明，中小企业的供应商整合(50.05%)和信息共享(55.3%)的供应链实践相当好。结果进一步显示，经营绩效(59.30%)较高，较为满意，财务绩效(51.50%)略高于平均水平。此外，政府对中小企业的贡献和援助也较低。供应商整合(r = 0.051, p 0.05)、信息共享(r = 0.052, p 0.05)和延期(r = 0.98, p 0.05)对绩效没有显著影响，而外包程度(r = 0.121, p 0.05)对绩效有显著影响。结果表明，政府援助对供应链管理实践具有显著的正向影响(r = 0.61, p 0.05)。研究发现，中小企业的供应商整合能力和信息共享能力较好，中小企业的经营绩效水平较高且令人满意，政府对中小企业成长的贡献显著，但普遍较低。
{"title":"Supply chain management practice among small and medium manufacturing enterprises in Nigeria: Current state and implications","authors":"O. A. Ojubanire, Dorcas O. Popoola","doi":"10.31580/jmi.v8i4.2342","DOIUrl":"https://doi.org/10.31580/jmi.v8i4.2342","url":null,"abstract":"The study evaluated supply chain management practices of SMMEs in selected locations in Nigeria. It also assessed the performance of SMMEs and determined the level of government assistance to SMMEs in Nigeria. A descriptive survey design was adopted for this study. A sample size of 295 respondents was selected using a simple random sampling technique out of a total population of 2,600 at the time of this study. A questionnaire was used to gather data for this research. The data collected was analyzed using frequencies and percentages, mean, standard deviation, and Pearson’s correlation. Results from the study showed that SMMEs had fairly good supplier integration (50.05%) and information sharing (55.3%) supply chain practices. Results further revealed that operational performance (59.30%) was high and quite satisfactory, while financial performance (51.50%) was a little over average. In addition, the government’s contribution and assistance to SMMEs were low. While suppliers’ integration (r = 0.051, p 0.05), information sharing (r = 0.052, p 0.05) and postponement (r = 0.98, p 0.05) had no significant effect on performance, the extent of outsourcing (r = 0.121, p 0.05) did. Results finally showed that government assistance (r = 0.61, p 0.05) has a positive and significant effect on supply chain management practices. The study concluded that suppliers’ integration and information sharing capabilities were fairly good among the entrepreneurs, the operational performance level among the entrepreneurs was high and satisfactory, and the government’s contribution to the growth of SMMEs was found to be significant, but generally low.","PeriodicalId":370479,"journal":{"name":"Journal of Management Info","volume":"46 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125842594","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Logistics is in charge of managing supply through serving customers from which a firm obtains cash. The purpose of this study was to assess the logistics practices and its effect on organizational performance in the case of kombolcha textile Share Company. This research is cross sectional and associational in design. So as to attain the objectives of the study, stratified sampling method were employed in order to get a precise sample size. Quantitative data gathered through Questionnaire were employed as a research instrument to collect primary data. The data was collected from 128 employees of the Company who are directly or indirectly involved in logistics activities. The data were analyzed using statistical package for social science version 20. Descriptive and Inferential statistics were made to describe each of the variables and to test the relationship and influence between independent and dependent variables. The result revealed that logistics dimensions: customer service, inventory management, supply management, transportation management, and warehouse management have highly practiced in the company. The identifying logistics practice dimensions have positive association with organizational performance and have significant influence on organizational performance in this research data set. Therefore; KTSC should take improvement actions in its way of managing logistics process to benefit from best logistics system.
{"title":"The effect of logistics practice on organizational performance: In case of Kombolcha textile share company","authors":"Amanuel Mengistu Hailu","doi":"10.31580/jmi.v8i4.2329","DOIUrl":"https://doi.org/10.31580/jmi.v8i4.2329","url":null,"abstract":"Logistics is in charge of managing supply through serving customers from which a firm obtains cash. The purpose of this study was to assess the logistics practices and its effect on organizational performance in the case of kombolcha textile Share Company. This research is cross sectional and associational in design. So as to attain the objectives of the study, stratified sampling method were employed in order to get a precise sample size. Quantitative data gathered through Questionnaire were employed as a research instrument to collect primary data. The data was collected from 128 employees of the Company who are directly or indirectly involved in logistics activities. The data were analyzed using statistical package for social science version 20. Descriptive and Inferential statistics were made to describe each of the variables and to test the relationship and influence between independent and dependent variables. The result revealed that logistics dimensions: customer service, inventory management, supply management, transportation management, and warehouse management have highly practiced in the company. The identifying logistics practice dimensions have positive association with organizational performance and have significant influence on organizational performance in this research data set. Therefore; KTSC should take improvement actions in its way of managing logistics process to benefit from best logistics system.","PeriodicalId":370479,"journal":{"name":"Journal of Management Info","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132853361","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The aim of the study was to investigate the influence of age diversity on organization performance at the Kenya Urban Roads Authority. The study was conducted at Kenya Urban Roads Authority (KURA) Headquarters, in Nairobi and the target population was all categories of employees of KURA. A descriptive research design was used in this study. The method employed was stratified random sampling. The population of the study was 150 and the sample size was 30% of the population which translated to 45 respondents. In order to collect data, structured questionnaires were issued to respondents. A pilot test was done to determine the questionnaire's validity and reliability. Data was analyzed through descriptive and inferential analysis. The multiple regression results showed that age diversity account for up to 41.3% of the variation in organizational performance of KURA. As a result, the study recommends the HR department of KURA to improve age diversity in the organization by increasing the rate of adoption of such practices as mixing the youthful employees' skill with high-tech instruments in order to assist older employees in improving their knowledge of current technologies encouraging the younger employees to take risks in order to contribute to the success of the authority and encouraging the older employees to mentor young employees in acquiring job skills.
{"title":"Influence of age diversity on organization performance at Kenya urban roads authority","authors":"Appolonius Shitiabai Kembu, Wesang’ula Salome Nang’oni","doi":"10.31580/jmi.v8i4.1978","DOIUrl":"https://doi.org/10.31580/jmi.v8i4.1978","url":null,"abstract":"The aim of the study was to investigate the influence of age diversity on organization performance at the Kenya Urban Roads Authority. The study was conducted at Kenya Urban Roads Authority (KURA) Headquarters, in Nairobi and the target population was all categories of employees of KURA. A descriptive research design was used in this study. The method employed was stratified random sampling. The population of the study was 150 and the sample size was 30% of the population which translated to 45 respondents. In order to collect data, structured questionnaires were issued to respondents. A pilot test was done to determine the questionnaire's validity and reliability. Data was analyzed through descriptive and inferential analysis. The multiple regression results showed that age diversity account for up to 41.3% of the variation in organizational performance of KURA. As a result, the study recommends the HR department of KURA to improve age diversity in the organization by increasing the rate of adoption of such practices as mixing the youthful employees' skill with high-tech instruments in order to assist older employees in improving their knowledge of current technologies encouraging the younger employees to take risks in order to contribute to the success of the authority and encouraging the older employees to mentor young employees in acquiring job skills.","PeriodicalId":370479,"journal":{"name":"Journal of Management Info","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122413064","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study develops a literature review and thereby critically analyses the student performance under online and offline teaching platforms. Online education has much popularity as the leading education instruction mostly during the outburst of COVID-19 pandemic. As a result, as of now different institutes in different countries provide education to the students through online pedagogy. For comparative review analysis, the researcher critically analyzed the current and related published papers in top indexed journals of ISIWOS & SCOPUS. Overall, the review analysis suggests combining online based teaching with current teaching trend and thereby employ the privileges of digital learning to explore teaching tactics for the stated learning effectiveness. In particular, the existing relevant literature guides us that the student performance of online pedagogy is significantly better than that of face-to-face platform. So, the medium of education can affect the student satisfaction that can eventually affect overall performance. Thus, the online academic process must be planned and executed with proper care. Thus, this study substantially promotes to profoundly reconsidering and modifying the underlying propositions of online pedagogy; and thereby design the decision of effective teaching pedagogy.
{"title":"Student performance evaluation between offline and online pedagogy: A critical analysis with possible suggestions","authors":"Shamima Akter Shanta","doi":"10.31580/jmi.v8i4.2080","DOIUrl":"https://doi.org/10.31580/jmi.v8i4.2080","url":null,"abstract":"This study develops a literature review and thereby critically analyses the student performance under online and offline teaching platforms. Online education has much popularity as the leading education instruction mostly during the outburst of COVID-19 pandemic. As a result, as of now different institutes in different countries provide education to the students through online pedagogy. For comparative review analysis, the researcher critically analyzed the current and related published papers in top indexed journals of ISIWOS & SCOPUS. Overall, the review analysis suggests combining online based teaching with current teaching trend and thereby employ the privileges of digital learning to explore teaching tactics for the stated learning effectiveness. In particular, the existing relevant literature guides us that the student performance of online pedagogy is significantly better than that of face-to-face platform. So, the medium of education can affect the student satisfaction that can eventually affect overall performance. Thus, the online academic process must be planned and executed with proper care. Thus, this study substantially promotes to profoundly reconsidering and modifying the underlying propositions of online pedagogy; and thereby design the decision of effective teaching pedagogy.","PeriodicalId":370479,"journal":{"name":"Journal of Management Info","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125243675","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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