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The Future End of Design Work: A Critical Overview of Managerialism, Generative AI, and the Nature of Knowledge Work, and Why Craft Remains Relevant 设计工作的未来终结:对管理主义、生成式人工智能和知识工作本质的批判性概述,以及为什么工艺仍然相关
IF 1.8 2区 社会学 0 HUMANITIES, MULTIDISCIPLINARY Pub Date : 2024-12-01 DOI: 10.1016/j.sheji.2024.11.002
Rodrigo Hernández-Ramírez , João Batalheiro Ferreira
This article examines the transformation of design work under the influence of managerialism and the rise of Generative Artificial Intelligence (GenAI). Drawing on John Maynard Keynes’s projections of technological unemployment and the evolving nature of work, it argues that despite advancements in automation, work has not diminished but rather devalued. Design, understood as a type of knowledge work, faces an apparent existential crisis. GenAI grows adept at mimicking the output of creative processes. The article explores how the fear of the end of design work fueled by the rise of GenAI is rooted in a misunderstanding of design work. This misunderstanding is driven by managerialism—an ideology that prioritizes efficiency and quantifiable outcomes over the intrinsic value of work. Managerialism seeks to instrumentalize and automate design, turning it into a controllable procedure to generate quantifiable creative outputs. The article argues why design work cannot be turned into a procedure and automated using GenAI. Advocates of these systems claim they enhance productivity and open new opportunities. However, evidence so far shows that flawed GenAI models produce disappointing outcomes while operating at a significant environmental cost. The article concludes by arguing for a robust theory of design—one that acknowledges the unique ontological and epistemic boundaries of design work and underscores why design cannot be reduced to a procedural output.
本文探讨了在管理主义和生成式人工智能(GenAI)兴起的影响下,设计工作的转变。根据约翰•梅纳德•凯恩斯(John Maynard Keynes)对技术性失业和工作性质演变的预测,该书认为,尽管自动化取得了进步,但工作并没有减少,而是贬值了。设计,被理解为一种知识工作,面临着明显的生存危机。GenAI越来越擅长模仿创造性过程的输出。本文探讨了GenAI兴起引发的对设计工作终结的恐惧是如何根植于对设计工作的误解。这种误解是由管理主义造成的,这是一种将效率和可量化结果置于工作内在价值之上的意识形态。管理主义寻求将设计工具化和自动化,将其转化为可控制的过程,以产生可量化的创造性产出。本文讨论了为什么设计工作不能变成一个程序,并使用GenAI自动化。这些系统的倡导者声称,它们提高了生产力,并开辟了新的机会。然而,迄今为止的证据表明,有缺陷的GenAI模型产生了令人失望的结果,同时付出了巨大的环境代价。文章最后提出了一个强有力的设计理论——承认设计工作独特的本体论和认知界限,并强调为什么设计不能简化为程序输出。
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引用次数: 0
“We Cultivate Children’s Skillsets”: Figurations of the User’s Body in Design for Play “我们培养孩子的技能”:游戏设计中的用户身体形象
IF 1.8 2区 社会学 0 HUMANITIES, MULTIDISCIPLINARY Pub Date : 2024-12-01 DOI: 10.1016/j.sheji.2024.11.005
Ida Kathrine Hammeleff Jørgensen
In design for children’s play, the user’s body occupies a central position, not only because of the ever-changing bodily dimensions and skills of child users but because play is seen as a key driver of children’s development. Based on interviews with professionals in play design, this article analyzes how designers figure the child user’s body as being in the making. I identified three figures: the biological body in early childhood development, the potentially unhealthy body of profiled children, and the child as embodied subjectivity in the making. I discuss how these figures become central in how designers imagine the value created by play design as well as their implications on design. This article presents my findings that play designers imagine their design work to create value by stimulating the child’s neurodevelopment, activating profiled unhealthy bodies in high-intensity play, and even forming subjectivities through embodied experiences of mastery and control. Although the analysis focuses on design for play, the article contributes to our overall understanding of how contemporary design relates to its users and strives to improve their health and well-being. Therefore, the article discusses its findings in relation to two themes: twentieth-century biopolitics and design for care.
在儿童游戏的设计中,使用者的身体占据了中心位置,这不仅是因为儿童使用者的身体尺寸和技能不断变化,还因为游戏被视为儿童发展的关键驱动力。本文基于对游戏设计专业人士的采访,分析了设计师是如何塑造儿童用户的身体的。我确定了三个人物:儿童早期发育的生理身体,儿童侧写中潜在的不健康身体,以及儿童在形成过程中体现的主体性。我将讨论这些数字如何成为设计师如何想象游戏设计所创造价值的核心,以及它们对设计的影响。这篇文章展示了我的发现,游戏设计师想象他们的设计工作是通过刺激孩子的神经发育,在高强度游戏中激活不健康的身体,甚至通过掌握和控制的具体化体验形成主体性来创造价值。虽然分析侧重于游戏设计,但这篇文章有助于我们全面理解当代设计与用户的关系,并努力改善他们的健康和福祉。因此,本文讨论了与两个主题相关的研究结果:二十世纪的生物政治和护理设计。
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引用次数: 0
Dealing with Wicked Problems: Normative Paradigms for Design Thinking 处理棘手问题:设计思维的规范范式
IF 1.8 2区 社会学 0 HUMANITIES, MULTIDISCIPLINARY Pub Date : 2024-12-01 DOI: 10.1016/j.sheji.2024.11.003
Nynke van Uffelen, Pieter Vermaas, Udo Pesch
Wicked problems, such as climate change, poverty, and antibiotic resistance, are ethical problems, as moral plurality about the social good is one of their constituting factors. Although wicked problems cannot be fully solved, they are urgent and demand intervention. While design thinking was suggested in the 1990s to deal with wicked problems, it is still an open question how it can address moral plurality. In this article, we consider how design thinking can address moral plurality in wicked problems. We propose that designers using design thinking can adopt four normative paradigms toward moral plurality, namely moral agnosticism (design for solutions), moral pragmatism (design for aggregated preferences), moral unificationism (design for community-created values), and transcendental moralism (design for The Good). Then, we argue that designers can address moral pluralism and deal with wicked problems within the first three approaches to normativity, provided that designers acknowledge that their responses to wicked problems may fail over time and require new design responses. Ignoring that possibility fits within the paradigm of transcendental moralism, which does not give designers the means to deal with wicked problems.
恶劣的问题,如气候变化、贫困和抗生素耐药性,都是伦理问题,因为关于社会利益的道德多元化是这些问题的构成因素之一。虽然邪恶的问题不能完全解决,但它们是紧迫的,需要干预。虽然设计思维在20世纪90年代被建议用来处理邪恶的问题,但它如何解决道德多元化仍然是一个悬而未决的问题。在本文中,我们考虑设计思维如何在邪恶问题中解决道德多元性。我们提出,使用设计思维的设计师可以采用四种规范范式来实现道德多元性,即道德不可知论(为解决方案而设计)、道德实用主义(为聚合偏好而设计)、道德一元论(为社区创造价值而设计)和先验道德主义(为善而设计)。然后,我们认为设计师可以在前三种规范方法中处理道德多元化和邪恶问题,前提是设计师承认他们对邪恶问题的反应可能会随着时间的推移而失败,并需要新的设计反应。忽视这种可能性符合先验道德主义的范例,这并没有给设计师提供处理邪恶问题的方法。
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引用次数: 0
Responsible Use of Large Language Models: An Analogy with the Oxford Tutorial System 负责任地使用大型语言模型:与牛津导师制的类比
IF 1.8 2区 社会学 0 HUMANITIES, MULTIDISCIPLINARY Pub Date : 2024-12-01 DOI: 10.1016/j.sheji.2024.11.001
Michael Lissack , Brenden Meagher
In the rapidly evolving landscape of artificial intelligence, large language models (LLMs) have emerged as powerful tools with the potential to revolutionize how we process information, generate content, and solve complex problems. However, integrating these sophisticated AI systems into academic and professional practices raises critical questions about responsible use, ethical considerations, and the preservation of human expertise. This article introduces a novel framework for understanding and implementing responsible AI use by drawing an analogy between the optimal use of LLMs and the role of the second student in an Oxford Tutorial. Through an in-depth exploration of the Oxford Tutorial system and its parallels with LLM interaction, we propose a nuanced approach to leveraging AI language models while maintaining human agency, fostering critical thinking, and upholding ethical standards. The article examines the implications of this analogy, discusses potential risks of misuse, and provides detailed practical scenarios across various fields. By grounding the use of cutting-edge AI technology in a well-established and respected educational model, this research contributes to the ongoing discourse on AI ethics. It offers valuable insights for academics, professionals, and policymakers grappling with the challenges and opportunities presented by LLMs.
在快速发展的人工智能领域,大型语言模型(llm)已经成为强大的工具,有可能彻底改变我们处理信息、生成内容和解决复杂问题的方式。然而,将这些复杂的人工智能系统整合到学术和专业实践中,会引发有关负责任使用、道德考虑和人类专业知识保护的关键问题。本文通过将法学硕士的最佳使用与牛津大学教程中第二名学生的角色进行类比,介绍了一个理解和实施负责任的人工智能使用的新框架。通过深入探索牛津导师制及其与法学硕士互动的相似之处,我们提出了一种微妙的方法,在保持人类能动性、培养批判性思维和维护道德标准的同时,利用人工智能语言模型。本文研究了这种类比的含义,讨论了滥用的潜在风险,并提供了跨各个领域的详细实际场景。通过将尖端人工智能技术的使用建立在一个成熟且受人尊重的教育模式中,本研究有助于正在进行的人工智能伦理讨论。它为学者、专业人士和政策制定者提供了宝贵的见解,帮助他们应对法学硕士所带来的挑战和机遇。
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引用次数: 0
Ill-Defined Problems in Wicked Learning Environments 邪恶学习环境中的不明确问题
IF 1.8 2区 社会学 0 HUMANITIES, MULTIDISCIPLINARY Pub Date : 2024-12-01 DOI: 10.1016/j.sheji.2024.11.004
Linus Tan , Anita Kocsis
Many of today’s global problems are complex and difficult to solve—some may even be impossible. They are characterized by interconnectedness, non-linear causality, and a lack of clear solutions or definitive answers. Designing for such complex problems is unavoidable, but doing so without understanding biases and the repercussions of one’s design experience and actions compounds its complexity. This article explores what informs designers’ decisions (design cognition) and drives their activities (design behavior) when addressing complex problems and their implications. First, it examines problems through two intersecting theoretical lenses: cognitive psychology and learning. Then, it contextualizes its findings using the co-evolution of design to articulate how designing for complex problems is prone to biases and inaccurate feedback.
当今的许多全球性问题都是复杂而难以解决的,有些甚至是不可能解决的。它们的特点是相互联系,非线性因果关系,缺乏明确的解决方案或明确的答案。针对这样复杂的问题进行设计是不可避免的,但在不了解偏见和设计经验和行为的影响的情况下这样做会增加其复杂性。本文探讨了在处理复杂问题及其影响时,是什么影响了设计师的决策(设计认知)和驱动他们的活动(设计行为)。首先,它通过两个交叉的理论镜头来审视问题:认知心理学和学习。然后,它使用设计的共同进化将其发现置于背景中,以阐明复杂问题的设计如何容易产生偏差和不准确的反馈。
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引用次数: 0
The Tools of the Trade: Cultures, Devices, and Valuation Practices in Urban Design 交易工具:城市设计中的文化、设备和评估实践
IF 1.8 2区 社会学 0 HUMANITIES, MULTIDISCIPLINARY Pub Date : 2024-09-01 DOI: 10.1016/j.sheji.2024.10.004
Karl Palmås, Stefan Molnar
This article interrogates how the practice of design is shaped by the devices designers use and the cultures in which they work. Specifically, it studies a case of urban design in Gothenburg, Sweden, and explores how cultures and devices are intertwined when architects and urban planners make judgments about quality and value. This approach is adopted from the interdisciplinary field of valuation studies. The article argues that this valuation studies-inspired approach holds the prospect of transcending the divide between culturalist and materialist approaches to studying design practices. As such, the argument extends previous work on valuation practices in design processes, showing how the intertwining of culture and matter plays out in a situated context of designing. Specifically, the article develops three propositions: The valuation studies-inspired approach complements previous accounts of how power is exercised and how compromises are negotiated in design processes that feature different stakeholders. Moreover, this approach may serve as a framework for comparative studies of different design cultures.
本文探讨了设计实践是如何被设计师所使用的设备和他们工作的文化所塑造的。具体而言,文章研究了瑞典哥德堡的一个城市设计案例,并探讨了当建筑师和城市规划者对质量和价值做出判断时,文化和手段是如何交织在一起的。这种方法采用了跨学科领域的估价研究。文章认为,这种受估价研究启发的方法有望超越文化主义和物质主义研究设计实践方法之间的鸿沟。因此,文章的论点扩展了之前关于设计过程中估价实践的研究,展示了文化与物质的交织是如何在设计的情景语境中发生作用的。具体而言,文章提出了三个命题:受估价研究启发的方法补充了以往关于在以不同利益相关者为特征的设计过程中如何行使权力以及如何协商妥协的论述。此外,这种方法可以作为不同设计文化比较研究的框架。
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引用次数: 0
Creating and Testing a Guideline for Governing Blockchain Ecosystems: A Study Informed by Design Science 创建和测试区块链生态系统管理指南:基于设计科学的研究
IF 1.8 2区 社会学 0 HUMANITIES, MULTIDISCIPLINARY Pub Date : 2024-09-01 DOI: 10.1016/j.sheji.2024.09.001
Birgitte van Haaren-van Duijn , Jaime Bonnin Roca , Phillip de Groot , A. Georges L. Romme , Mathieu Weggeman
The rise of blockchain technology implies a paradigm shift for many industries, especially those traditionally relying on third parties—such as banks, publishers, and art galleries—to establish trust in economic transactions. Moreover, it enables decentralized models of governance and thus challenges conventional governance approaches. This decentralized approach to governance may offer a more inclusive and participative structure but also demands substantial adaptability. This study, therefore, explored the governance dilemmas faced by enterprises adopting blockchain solutions and seeks to develop an evidence-based set of governance guidelines. Drawing on design science methodology, we studied a highly diverse set of (enterprise-driven) blockchain ecosystems using interviews, documentation, and participant observation. Based on a set of design propositions synthesized from the literature and data collected, we subsequently created and tested an extensive guideline for guiding the journey to decentralization. The resulting guideline, called GOBLET, is characterized by enterprise-centricity, stage-specific guidance, interdependencies between various blockchain layers, and pivotal behavioral drivers. Our study contributes to the literature on blockchain governance by presenting a guideline that helps practitioners create effective governance arrangements for blockchain ecosystems. The underlying design propositions can inform future theoretical work in this area.
区块链技术的兴起意味着许多行业的模式转变,特别是那些传统上依赖第三方(如银行、出版商和艺术画廊)来建立经济交易信任的行业。此外,它还实现了去中心化的治理模式,从而对传统的治理方法提出了挑战。这种权力下放的治理方式可以提供一种更具包容性和参与性的结构,但同时也要求有很强的适应性。因此,本研究探讨了采用区块链解决方案的企业所面临的治理困境,并试图制定一套循证治理指南。借鉴设计科学方法论,我们通过访谈、文档和参与观察,研究了一组高度多样化的(企业驱动的)区块链生态系统。根据从文献和收集到的数据中归纳出的一系列设计主张,我们随后创建并测试了一个广泛的指南,用于指导去中心化之旅。该指南被称为 GOBLET,其特点包括以企业为中心、特定阶段的指导、不同区块链层之间的相互依存关系以及关键的行为驱动因素。我们的研究为区块链治理方面的文献做出了贡献,提出了一个指南,帮助从业人员为区块链生态系统创建有效的治理安排。其基本设计主张可为该领域未来的理论研究提供参考。
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引用次数: 0
Contributors 贡献者
IF 1.8 2区 社会学 0 HUMANITIES, MULTIDISCIPLINARY Pub Date : 2024-09-01 DOI: 10.1016/S2405-8726(24)00091-1
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引用次数: 0
Reconceptualizing the Notion of Values in Design Talk 重新认识设计谈话中的价值概念
IF 1.8 2区 社会学 0 HUMANITIES, MULTIDISCIPLINARY Pub Date : 2024-09-01 DOI: 10.1016/j.sheji.2024.08.003
Liz Cooper
Designers are encouraged to incorporate values in their practice as a way of making outcomes more ethical. Values are conceptualized as inner mental preferences that inform decisions. Methodologies such as value sensitive design advise on how to collate stakeholders’ values, treating values as identifiable through asking people about them. This article offers a different way of looking at values, using discursive psychology to analyze what designers do in their responses when they are asked about values in interviews. The analysis shows that when participants are asked about the influence of values in their work, many seek to justify them by explaining where they came from. Difficulty is found when they attempt to describe how values influence their decisions. The findings suggest that asking people to identify their values may be problematic since responses may involve situated identity management rather than revealing underlying mental states.
我们鼓励设计师在实践中融入价值观,使设计成果更符合道德规范。价值观在概念上是一种内在的心理偏好,为决策提供依据。价值敏感设计等方法论就如何整理利益相关者的价值观提出了建议,将价值观视为可以通过询问人们来识别的。本文提供了一种看待价值观的不同方法,利用辨证心理学来分析设计师在访谈中被问及价值观时的回答。分析表明,当参与者被问及价值观对其工作的影响时,许多人都会试图通过解释价值观的来源来证明其合理性。当他们试图描述价值观如何影响他们的决策时,就会发现困难重重。研究结果表明,要求人们确定自己的价值观可能会有问题,因为回答可能涉及情景身份管理,而不是揭示潜在的心理状态。
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引用次数: 0
A Review of The Quantified Scholar: How Research Evaluations Transformed the British Social Sciences 对《量化学者》的评论:研究评价如何改变英国社会科学
IF 1.8 2区 社会学 0 HUMANITIES, MULTIDISCIPLINARY Pub Date : 2024-09-01 DOI: 10.1016/j.sheji.2024.08.004
Ali O. Ilhan
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引用次数: 0
期刊
She Ji-The Journal of Design Economics and Innovation
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