Zulganef Zulganef, S. A. Pratminingsih, Imanirrahma Salsabil
The concept of service failure and service recovery have been largely addressed in the literature. The aim of this study is to examine the relationship between perceived justice, customer engagement, customer satisfaction, and customer loyalty in the context of service recovery. This study also considers the moderating role of apology and diuwongke, a Javanese-Indonesian philosophy for treating others with dignity and respect, as a condition that can strengthen or weaken the influence of the variables. The population of this study is customers of three large state-owned banks in two provinces in Indonesia, with the number of samples of 430 respondents, chosen using purposive sampling technique. The data is collected through online survey with Google Forms and analyzed using SEM-PLS with PLSpredict. The findings indicate that perceived justice has a positive influence on customer engagement, while customer engagement positively influences customer satisfaction and loyalty. Customer satisfaction is found to mediate the relationship between customer engagement and customer loyalty. Furthermore, this finding prove that apology plays a moderating role in the relationship between perceived justice and customer satisfaction, such that the relationship is stronger when apology is high. Finally, diuwongke is also found to moderate the influence of customer engagement on customer satisfaction and customer loyalty.
{"title":"Maintaining Customer Loyalty and Satisfaction in Service Recovery through Javanese Philosophy","authors":"Zulganef Zulganef, S. A. Pratminingsih, Imanirrahma Salsabil","doi":"10.14707/ajbr.230140","DOIUrl":"https://doi.org/10.14707/ajbr.230140","url":null,"abstract":"The concept of service failure and service recovery have been largely addressed in the literature. The aim of this study is to examine the relationship between perceived justice, customer engagement, customer satisfaction, and customer loyalty in the context of service recovery. This study also considers the moderating role of apology and diuwongke, a Javanese-Indonesian philosophy for treating others with dignity and respect, as a condition that can strengthen or weaken the influence of the variables. The population of this study is customers of three large state-owned banks in two provinces in Indonesia, with the number of samples of 430 respondents, chosen using purposive sampling technique. The data is collected through online survey with Google Forms and analyzed using SEM-PLS with PLSpredict. The findings indicate that perceived justice has a positive influence on customer engagement, while customer engagement positively influences customer satisfaction and loyalty. Customer satisfaction is found to mediate the relationship between customer engagement and customer loyalty. Furthermore, this finding prove that apology plays a moderating role in the relationship between perceived justice and customer satisfaction, such that the relationship is stronger when apology is high. Finally, diuwongke is also found to moderate the influence of customer engagement on customer satisfaction and customer loyalty.","PeriodicalId":37159,"journal":{"name":"Asian Journal of Business Research","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79829229","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Meng-Chang Jong, Chin-Hong Puah, Mohammad Affendy Arip
This study aims to investigate the impacts of climate change on tourism demand in Malaysia. To date, this is the first study to employ the tourism climate index (TCI) and the holiday climate index (HCI) to examine the linkage between climate variables and tourism demand in Malaysia. Both the TCI and the HCI were constructed by integrating several climatic variables – temperature, humidity, precipitation, cloud cover, duration of sunshine, and wind speed into a single numerical index. The climate indexes were theoretically based on the biometeorological literature to reflect human thermal comfort. This paper utilized the effective temperature to measure human thermal comfort based on the ASHRAE-55 standard and employed monthly data from 2010 through 2020. The weather data were gathered from The Weather Online. Meanwhile, the number of international tourist arrivals to Malaysia was collected from the Ministry of Tourism Malaysia. The empirical outcomes of this study show that both the TCI and the HCI illustrated similar trends with the tourist visitation pattern in Malaysia. These results indicate that the climatic conditions potentially affect demand in Malaysia’s tourism industry. Therefore, both the TCI and HCI provide valuable insights to the Malaysian government and key industry players to design tourism policies and products. Lastly, this study also contributes to the literature related to tourism studies.
{"title":"Assessing the Impacts of Tourism Climate Index and Holiday Climate Index on Tourism Demand in Malaysia","authors":"Meng-Chang Jong, Chin-Hong Puah, Mohammad Affendy Arip","doi":"10.14707/ajbr.230142","DOIUrl":"https://doi.org/10.14707/ajbr.230142","url":null,"abstract":"This study aims to investigate the impacts of climate change on tourism demand in Malaysia. To date, this is the first study to employ the tourism climate index (TCI) and the holiday climate index (HCI) to examine the linkage between climate variables and tourism demand in Malaysia. Both the TCI and the HCI were constructed by integrating several climatic variables – temperature, humidity, precipitation, cloud cover, duration of sunshine, and wind speed into a single numerical index. The climate indexes were theoretically based on the biometeorological literature to reflect human thermal comfort. This paper utilized the effective temperature to measure human thermal comfort based on the ASHRAE-55 standard and employed monthly data from 2010 through 2020. The weather data were gathered from The Weather Online. Meanwhile, the number of international tourist arrivals to Malaysia was collected from the Ministry of Tourism Malaysia. The empirical outcomes of this study show that both the TCI and the HCI illustrated similar trends with the tourist visitation pattern in Malaysia. These results indicate that the climatic conditions potentially affect demand in Malaysia’s tourism industry. Therefore, both the TCI and HCI provide valuable insights to the Malaysian government and key industry players to design tourism policies and products. Lastly, this study also contributes to the literature related to tourism studies.","PeriodicalId":37159,"journal":{"name":"Asian Journal of Business Research","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135721360","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Interest has been growing in the financial impact of online reviews, an important form of electronic word-of-mouth (eWOM), on hotel performance. Existing research in this area is overwhelmingly focused on the relationship between online reviews and room-related revenue. For a more comprehensive understanding of online reviews’ financial impacts, this study investigates the value of these reviews relative to hotels’ non-room revenue, total revenue and gross operating profit (GOP). To the authors’ best knowledge, this study is the first to link hotels’ online reviews or any form of eWOM to GOP, a firm-level outcome. A panel dataset comprising the annual operating performance of 104 hotels in Asia was assembled and matched with 50,732 TripAdvisor reviews. Analyses indicated that review valence, variance and volume correlated to varying degrees with hotels’ GOP but demonstrated limited association with non-room revenue. Our findings also indicated that online reviews more strongly influenced room revenue and total revenue than non-room revenue and GOP. Overall, the positive effects associated with room revenue demonstrated selective generalizability to GOP. This in turn reflects the insufficiency of relying solely on room revenue indicators (i.e. average daily rate, occupancy and revenue per available room) to fully understand the impact of online reviews.
{"title":"Implications of Electronic Word-of-Mouth on Hotel Profitability: An Investigation beyond Room Revenue","authors":"K. Tan, S. Zou, Xiang Li","doi":"10.14707/ajbr.230141","DOIUrl":"https://doi.org/10.14707/ajbr.230141","url":null,"abstract":"Interest has been growing in the financial impact of online reviews, an important form of electronic word-of-mouth (eWOM), on hotel performance. Existing research in this area is overwhelmingly focused on the relationship between online reviews and room-related revenue. For a more comprehensive understanding of online reviews’ financial impacts, this study investigates the value of these reviews relative to hotels’ non-room revenue, total revenue and gross operating profit (GOP). To the authors’ best knowledge, this study is the first to link hotels’ online reviews or any form of eWOM to GOP, a firm-level outcome. A panel dataset comprising the annual operating performance of 104 hotels in Asia was assembled and matched with 50,732 TripAdvisor reviews. Analyses indicated that review valence, variance and volume correlated to varying degrees with hotels’ GOP but demonstrated limited association with non-room revenue. Our findings also indicated that online reviews more strongly influenced room revenue and total revenue than non-room revenue and GOP. Overall, the positive effects associated with room revenue demonstrated selective generalizability to GOP. This in turn reflects the insufficiency of relying solely on room revenue indicators (i.e. average daily rate, occupancy and revenue per available room) to fully understand the impact of online reviews.","PeriodicalId":37159,"journal":{"name":"Asian Journal of Business Research","volume":"96 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73587158","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study examines the mechanism through which organizational attractiveness links the association between employer image and job pursuit intention in Thailand’s new S-curve industries. It makes a significant contribution to research that examines how the pool of possible and young applicants in the developing economies of newly emerging industries can be enhanced. Structural equation modeling is used for data analysis. The findings, based on 520 third- and fourth-year undergraduate students from 20 public universities across Thailand, show that employer image is positively associated with job pursuit intention. Additionally, the association between employer image and job pursuit intention is partially mediated by organizational attractiveness. This is demonstrated using signaling theory and the theory of reasoned action as the overarching framework. Our findings have practical business implications. Specifically, recruiters should give job seekers information about their organizations, especially in the areas of training, job opportunities, and career development. This action can have two effects: it increases the attraction of job seekers to particular organizations; and it can encourage them to apply for jobs at the same organizations.
{"title":"Employer Image and Job Pursuit Intention in the New S-Curve Industries in Thailand: The Mediating Role of Organizational Attractiveness","authors":"Kritkorn Nawakitphaitoon, Nanta Sooraksa","doi":"10.14707/ajbr.230139","DOIUrl":"https://doi.org/10.14707/ajbr.230139","url":null,"abstract":"This study examines the mechanism through which organizational attractiveness links the association between employer image and job pursuit intention in Thailand’s new S-curve industries. It makes a significant contribution to research that examines how the pool of possible and young applicants in the developing economies of newly emerging industries can be enhanced. Structural equation modeling is used for data analysis. The findings, based on 520 third- and fourth-year undergraduate students from 20 public universities across Thailand, show that employer image is positively associated with job pursuit intention. Additionally, the association between employer image and job pursuit intention is partially mediated by organizational attractiveness. This is demonstrated using signaling theory and the theory of reasoned action as the overarching framework. Our findings have practical business implications. Specifically, recruiters should give job seekers information about their organizations, especially in the areas of training, job opportunities, and career development. This action can have two effects: it increases the attraction of job seekers to particular organizations; and it can encourage them to apply for jobs at the same organizations.","PeriodicalId":37159,"journal":{"name":"Asian Journal of Business Research","volume":"115 1-4 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76099865","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
After the Great East Japan Earthquake, private companies became important agents for performing reconstruction support activities. This study examines the impact of the reconstruction support activities undertaken by private companies following the 2011 earthquake. It presents a new framework for classifying such activities, focusing on business startups and reconstruction using the case of MIGAKIICHIGO, a luxury fruit brand representing Tohoku that has become prominent in the decade since the earthquake. A semi-structured interview with GRA, Inc.’s representative director, Hiroki Iwasa, was conducted to review the company’s intentions a decade after the earthquake. I prepared four questions in advance and asked other questions responding to the interviewee’s answers. The results indicate that the value of startups in reconstruction assistance arises when a company starts and during its corporate growth. This growth highlights the possibility that such companies become long-lasting reconstruction actors when compared with the reconstruction support activities undertaken by other private companies. These findings could serve as a reference for manufacturers and advertising companies who are considering reconstruction support activities and contribute to improving the quality of stakeholders’ reconstruction support activities. It also has multidisciplinary value by combining management science with earthquake reconstruction science.
{"title":"Impact of Brand Creation in Disaster-Afflicted Areas on the “Sense of Restoration”: The Case of MIGAKI-ICHIGO","authors":"Satoshi Umeda","doi":"10.14707/ajbr.230146","DOIUrl":"https://doi.org/10.14707/ajbr.230146","url":null,"abstract":"After the Great East Japan Earthquake, private companies became important agents for performing reconstruction support activities. This study examines the impact of the reconstruction support activities undertaken by private companies following the 2011 earthquake. It presents a new framework for classifying such activities, focusing on business startups and reconstruction using the case of MIGAKIICHIGO, a luxury fruit brand representing Tohoku that has become prominent in the decade since the earthquake. A semi-structured interview with GRA, Inc.’s representative director, Hiroki Iwasa, was conducted to review the company’s intentions a decade after the earthquake. I prepared four questions in advance and asked other questions responding to the interviewee’s answers. The results indicate that the value of startups in reconstruction assistance arises when a company starts and during its corporate growth. This growth highlights the possibility that such companies become long-lasting reconstruction actors when compared with the reconstruction support activities undertaken by other private companies. These findings could serve as a reference for manufacturers and advertising companies who are considering reconstruction support activities and contribute to improving the quality of stakeholders’ reconstruction support activities. It also has multidisciplinary value by combining management science with earthquake reconstruction science.","PeriodicalId":37159,"journal":{"name":"Asian Journal of Business Research","volume":"50 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82690984","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Wellness lifestyle trends have entered our everyday thoughts, especially since the Covid 19 pandemic. This paper explores how the slow food concept has a vital role in making tourist trips more fun and healthier at the same time. It shows how to develop a slow food destination image. A qualitative approach using in-depth interviews was employed, and Chiang Mai, Thailand was selected as the study area. A total of 29 tourists were interviewed. Content analysis was used to analyze data. The findings revealed three components for developing a slow food destination image: (a) functional attributes, referring to five aspects: environment, authentic food, slow food community, local facilitators, and service quality; (b) psychological attributes, comprising slow food logo and signs, and value perception; and (c) unique attributes, seeking uniqueness and creating events/festivals related to the slow food concept, especially the concept of a good, clean, and fair event.
{"title":"The Role of Slow Food in Destination Image Development","authors":"Pichsinee Soonsap, A. Ashton, Timothy J. Lee","doi":"10.14707/ajbr.230144","DOIUrl":"https://doi.org/10.14707/ajbr.230144","url":null,"abstract":"Wellness lifestyle trends have entered our everyday thoughts, especially since the Covid 19 pandemic. This paper explores how the slow food concept has a vital role in making tourist trips more fun and healthier at the same time. It shows how to develop a slow food destination image. A qualitative approach using in-depth interviews was employed, and Chiang Mai, Thailand was selected as the study area. A total of 29 tourists were interviewed. Content analysis was used to analyze data. The findings revealed three components for developing a slow food destination image: (a) functional attributes, referring to five aspects: environment, authentic food, slow food community, local facilitators, and service quality; (b) psychological attributes, comprising slow food logo and signs, and value perception; and (c) unique attributes, seeking uniqueness and creating events/festivals related to the slow food concept, especially the concept of a good, clean, and fair event.","PeriodicalId":37159,"journal":{"name":"Asian Journal of Business Research","volume":"337 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80058157","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The aim of the study is to examine the factors affecting adoption of e-wallets in COVID era. UTAUT 2 model was adapted in the study to analyse behavioral intention of users towards e-wallets. Additionally, impact of three constructs namely, perceived risk, trust and perceived COVID threat along with the recognized factors of UTAUT 2 model was studied on behavioral intention of users towards e-wallets. Primary data was collected through questionnaire method from 358 respondents from Punjab (India). The results revealed that all the constructs of UTAUT 2 model influenced behavioural intention to adopt e-wallets except hedonic motivation. Perceived risk was not found as determinant of behavioural intention to adopt ewallets. Perceived COVID threat was found to be the most influential factor in predicting the behavioural intentions regarding e-wallets followed by trust and social influence. The decisions about marketing and regularizing of e-wallets in terms of its features, applications and its performance can be taken considering the findings of this study.
{"title":"E-wallet Adoption amidst COVID Era: An Empirical Intervention with Extended UTAUT2","authors":"Sarit Arora, Manpreet Kaur, Esha Jain","doi":"10.14707/ajbr.230145","DOIUrl":"https://doi.org/10.14707/ajbr.230145","url":null,"abstract":"The aim of the study is to examine the factors affecting adoption of e-wallets in COVID era. UTAUT 2 model was adapted in the study to analyse behavioral intention of users towards e-wallets. Additionally, impact of three constructs namely, perceived risk, trust and perceived COVID threat along with the recognized factors of UTAUT 2 model was studied on behavioral intention of users towards e-wallets. Primary data was collected through questionnaire method from 358 respondents from Punjab (India). The results revealed that all the constructs of UTAUT 2 model influenced behavioural intention to adopt e-wallets except hedonic motivation. Perceived risk was not found as determinant of behavioural intention to adopt ewallets. Perceived COVID threat was found to be the most influential factor in predicting the behavioural intentions regarding e-wallets followed by trust and social influence. The decisions about marketing and regularizing of e-wallets in terms of its features, applications and its performance can be taken considering the findings of this study.","PeriodicalId":37159,"journal":{"name":"Asian Journal of Business Research","volume":"20 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75260031","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Microfinance providers have been known to provide programs to reduce poverty in rural areas. However, they are still facing the issue of sustaining the operations on a long-term basis. This study investigates the impact of organizational structure, outreach, leverage, liquidity, and operating cost on the financial sustainability of microfinance providers in South Asia, moderated by national governance. A financial sustainability index has been developed by using Principal Components Analysis (PCA), considering both conventional (ROA & ROE) and efficiency (OSS and FSS) measures. This study uses the two-step system GMM estimates to examine the impact of factors affecting the financial sustainability of microfinance providers in South Asia, covering 85 MFPs from India, 34 from Pakistan, and 30 from Bangladesh from 2006 to 2018. The finding reveals a strong and significant relationship between financial sustainability and its determinants. The average loan per borrower has a significant positive, and the cost per borrower has a significant negative impact on financial sustainability. Further analysis demonstrated that national governance indicators significantly moderated the association between financial sustainability and its determinants. The finding indicates that microfinance banks are more sustainable than non-bank microfinance providers. Further results reveal that GDP and inflation significantly impact the financial sustainability of microfinance providers in South Asia.
{"title":"What Drives Microfinance Provider's Financial Sustainability: The Moderating Role of National Governance Indicators (NGIs)","authors":"S. Hamid, Padzil Mohd Hashim, A. Nassir","doi":"10.14707/ajbr.230143","DOIUrl":"https://doi.org/10.14707/ajbr.230143","url":null,"abstract":"Microfinance providers have been known to provide programs to reduce poverty in rural areas. However, they are still facing the issue of sustaining the operations on a long-term basis. This study investigates the impact of organizational structure, outreach, leverage, liquidity, and operating cost on the financial sustainability of microfinance providers in South Asia, moderated by national governance. A financial sustainability index has been developed by using Principal Components Analysis (PCA), considering both conventional (ROA & ROE) and efficiency (OSS and FSS) measures. This study uses the two-step system GMM estimates to examine the impact of factors affecting the financial sustainability of microfinance providers in South Asia, covering 85 MFPs from India, 34 from Pakistan, and 30 from Bangladesh from 2006 to 2018. The finding reveals a strong and significant relationship between financial sustainability and its determinants. The average loan per borrower has a significant positive, and the cost per borrower has a significant negative impact on financial sustainability. Further analysis demonstrated that national governance indicators significantly moderated the association between financial sustainability and its determinants. The finding indicates that microfinance banks are more sustainable than non-bank microfinance providers. Further results reveal that GDP and inflation significantly impact the financial sustainability of microfinance providers in South Asia.","PeriodicalId":37159,"journal":{"name":"Asian Journal of Business Research","volume":"71 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87198610","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Corporate governance (CG) is a set of principles that should be included into every aspect of the firm in order to ensure accountability and responsibility. The purpose of this research is to look at the state of corporate governance (CG) in banking sector of conventional banks and Islamic banks. Because the rules, regulations, and operating processes of conventional and Islamic banks differ significantly, the corporate governance (CG) practices of these two banking sectors are likewise distinct. In this work, the authors attempt to give a clear comparative assessment of corporate governance (CG) practices in these two banking sectors. This research looked at four dimensions of corporate governance: board size, board diversity, board diversity, and CEO duality. Return on Equity (ROE) and Return on Assets (ROA) have been used to evaluate banking performance. Regression analysis is used to evaluate the banking performance of the said banking sectors. It is found that BS, IND and BD have positive impact on ROE in Islamic banks sample. On the other hand, in terms of the coefficient of independent variables from sample banks of conventional sector are found to be negative influence on ROE in where IND and CEO duality shows significant result. Both conventional and Islamic banks are under pressure to enhance their corporate governance (CG) practices, since both banking sectors are seeing considerable improvements. However, when compared to conventional banks, Islamic banks lag behind in terms of corporate governance (CG). Companies must comprehend the advantages of implementing strong governance techniques and accompanying activities that aid in enhancing financial performance.
{"title":"Corporate governance and banking performance: A comparative study between Islamic and conventional banking sector in the context of Bangladesh","authors":"Israth Sultana","doi":"10.55220/25766759.133","DOIUrl":"https://doi.org/10.55220/25766759.133","url":null,"abstract":"Corporate governance (CG) is a set of principles that should be included into every aspect of the firm in order to ensure accountability and responsibility. The purpose of this research is to look at the state of corporate governance (CG) in banking sector of conventional banks and Islamic banks. Because the rules, regulations, and operating processes of conventional and Islamic banks differ significantly, the corporate governance (CG) practices of these two banking sectors are likewise distinct. In this work, the authors attempt to give a clear comparative assessment of corporate governance (CG) practices in these two banking sectors. This research looked at four dimensions of corporate governance: board size, board diversity, board diversity, and CEO duality. Return on Equity (ROE) and Return on Assets (ROA) have been used to evaluate banking performance. Regression analysis is used to evaluate the banking performance of the said banking sectors. It is found that BS, IND and BD have positive impact on ROE in Islamic banks sample. On the other hand, in terms of the coefficient of independent variables from sample banks of conventional sector are found to be negative influence on ROE in where IND and CEO duality shows significant result. Both conventional and Islamic banks are under pressure to enhance their corporate governance (CG) practices, since both banking sectors are seeing considerable improvements. However, when compared to conventional banks, Islamic banks lag behind in terms of corporate governance (CG). Companies must comprehend the advantages of implementing strong governance techniques and accompanying activities that aid in enhancing financial performance.","PeriodicalId":37159,"journal":{"name":"Asian Journal of Business Research","volume":"155 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-02-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76265469","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Effects of Environmental Sustainability Awareness and Altruism on Green Purchase Intention and Brand Evangelism","authors":"Bethel Grace M. Guiao, J. P. Lacap","doi":"10.14707/ajbr.220134","DOIUrl":"https://doi.org/10.14707/ajbr.220134","url":null,"abstract":"","PeriodicalId":37159,"journal":{"name":"Asian Journal of Business Research","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82980202","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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