首页 > 最新文献

Human Technology最新文献

英文 中文
Exploring individual differences among teachers' ICT acceptance: A path model and role of experience 教师信息通信技术接受度的个体差异:路径模型与经验的作用
Q1 Social Sciences Pub Date : 2019-06-14 DOI: 10.17011/HT/URN.201906123159
L. Monacis, P. Limone, F. Ceglie, G. Tanucci, M. Sinatra
{"title":"Exploring individual differences among teachers' ICT acceptance: A path model and role of experience","authors":"L. Monacis, P. Limone, F. Ceglie, G. Tanucci, M. Sinatra","doi":"10.17011/HT/URN.201906123159","DOIUrl":"https://doi.org/10.17011/HT/URN.201906123159","url":null,"abstract":"","PeriodicalId":37614,"journal":{"name":"Human Technology","volume":"120 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79384589","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 7
Players' progression through GraphoGame, an early literacy game: Influence of game design and context of play 早期识字游戏《GraphoGame》的玩家进程:游戏设计和游戏环境的影响
Q1 Social Sciences Pub Date : 2019-06-14 DOI: 10.17011/HT/URN.201906123157
Morten Njå
Researchers of serious games frequently investigate outcomes of play but overlook the underlying game-design components that drive those outcomes. In this paper, I aim to show how game design and context of play influence progression through GraphoGame, an early-literacy game. This is done by means of two intersecting studies. The first study shows how the game can be represented by a model that explicitly hypothesizes how the interaction between the player and the game drives progression. The second study explores user data generated by first graders (N = 137) who played the game over a period of 25 weeks as part of early literacy instruction. The juxtaposition of these two studies reveals factors that influence progression. I also highlight an underdeveloped area within the research field and point to the benefits that bridging game design and outcomes of play may hold for researchers, game developers, and educators.
严肃游戏的研究人员经常调查游戏的结果,但却忽视了驱动这些结果的潜在游戏设计组件。在本文中,我将通过早期识字游戏《GraphoGame》展示游戏设计和游戏环境是如何影响进程的。这是通过两个相互交叉的研究来完成的。第一个研究表明,游戏可以用一个模型来表示,这个模型明确假设了玩家和游戏之间的互动如何推动进程。第二项研究探索了一年级学生(N = 137)的用户数据,他们在25周的时间里玩了这款游戏,作为早期识字教学的一部分。这两项研究的并置揭示了影响进展的因素。我还强调了研究领域中一个不发达的领域,并指出连接游戏设计和游戏结果可能为研究人员、游戏开发者和教育工作者带来的好处。
{"title":"Players' progression through GraphoGame, an early literacy game: Influence of game design and context of play","authors":"Morten Njå","doi":"10.17011/HT/URN.201906123157","DOIUrl":"https://doi.org/10.17011/HT/URN.201906123157","url":null,"abstract":"Researchers of serious games frequently investigate outcomes of play but overlook the underlying game-design components that drive those outcomes. In this paper, I aim to show how game design and context of play influence progression through GraphoGame, an early-literacy game. This is done by means of two intersecting studies. The first study shows how the game can be represented by a model that explicitly hypothesizes how the interaction between the player and the game drives progression. The second study explores user data generated by first graders (N = 137) who played the game over a period of 25 weeks as part of early literacy instruction. The juxtaposition of these two studies reveals factors that influence progression. I also highlight an underdeveloped area within the research field and point to the benefits that bridging game design and outcomes of play may hold for researchers, game developers, and educators.","PeriodicalId":37614,"journal":{"name":"Human Technology","volume":"19 3-4 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85677119","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Photo use while dating: From forecasted photos in Tinder to creating copresence using other media 约会时使用照片:从Tinder中预测的照片到使用其他媒体创建共同存在
Q1 Social Sciences Pub Date : 2019-06-14 DOI: 10.17011/HT/URN.201906123156
Annukka Jänkälä, Asko Lehmuskallio, T. Takala
While studying Finnish users of the online dating app Tinder searching for longterm partnerships, we paid attention to the importance of photos in their social interactions. Based on our study, we argue that photos play an important role in online dating. Initially, photos are chosen and uploaded to influence future interactions, particularly regarding who will contact them via their profile. We term this particular future tense of photography forecasted photos. Second, photos enabled the creation of copresence between dates, especially via instant messaging services instantly after capture. Third, the classic notions of photos depicting the past became important when wanting to be reminded of previous meetings. Taken together, we argue that photos enhance intimacy building while dating on social media. This role should be accounted for by paying attention not only to photography’s relation to the past or the present, but also to a future tense of photography.
在研究在线约会应用Tinder寻找长期合作伙伴的芬兰用户时,我们注意到了照片在他们社交互动中的重要性。根据我们的研究,我们认为照片在网上约会中起着重要作用。最初,选择和上传照片是为了影响未来的互动,特别是关于谁将通过他们的个人资料联系他们。我们把这种摄影的将来时态称为预测照片。其次,照片可以在日期之间创建共同存在,特别是通过即时消息服务在拍摄后立即创建。第三,当想要回忆起以前的会议时,用照片描绘过去的经典概念变得很重要。综上所述,我们认为在社交媒体上约会时,照片可以增强亲密感。这种作用不仅要注意摄影与过去或现在的关系,还要注意摄影的将来时。
{"title":"Photo use while dating: From forecasted photos in Tinder to creating copresence using other media","authors":"Annukka Jänkälä, Asko Lehmuskallio, T. Takala","doi":"10.17011/HT/URN.201906123156","DOIUrl":"https://doi.org/10.17011/HT/URN.201906123156","url":null,"abstract":"While studying Finnish users of the online dating app Tinder searching for longterm partnerships, we paid attention to the importance of photos in their social interactions. Based on our study, we argue that photos play an important role in online dating. Initially, photos are chosen and uploaded to influence future interactions, particularly regarding who will contact them via their profile. We term this particular future tense of photography forecasted photos. Second, photos enabled the creation of copresence between dates, especially via instant messaging services instantly after capture. Third, the classic notions of photos depicting the past became important when wanting to be reminded of previous meetings. Taken together, we argue that photos enhance intimacy building while dating on social media. This role should be accounted for by paying attention not only to photography’s relation to the past or the present, but also to a future tense of photography.","PeriodicalId":37614,"journal":{"name":"Human Technology","volume":"48 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84304224","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Personal correlates of problematic types of social media and mobile phone use in emerging adults 新兴成人社交媒体和手机使用问题类型的个人关联
Q1 Social Sciences Pub Date : 2019-06-14 DOI: 10.17011/HT/URN.201906123158
Tina Kavčič, M. Levpušček, M. Zupančič, Mojca Poredoš, C. Bjornsen
We investigated the occurrence of selected types of problematic social media and mobile phone use in emerging adults, specifically social media and mobile phone overuse, phubbing, creeping, and catfishing. Contemporaneous relations with age, gender, and Big Five personality traits were examined. The participants comprised 459 Slovenian emerging adults, aged 18 to 29 years (68% female). The results suggest that problematic behaviors associated with social media and mobile phone use, with the exception of catfishing, are relatively common among young people. The examined behaviors were negatively related to age, and overuse of mobile phones, social media, and creeping were more prevalent in females than males. The Big Five personality traits, most notably high neuroticism and low conscientiousness, uniquely predicted problematic social media and mobile phone use, after accounting for age, gender, and time spent on social media. Mobile phone overuse and phubbing were also associated with high extraversion and low openness, while low agreeableness was related to creeping and catfishing.
我们调查了新兴成人中特定类型的有问题的社交媒体和手机使用情况,特别是社交媒体和手机过度使用、低头、爬行和钓鱼。同时研究了年龄、性别和五大人格特征之间的关系。参与者包括459名18至29岁的斯洛文尼亚新兴成年人(68%为女性)。研究结果表明,除了钓鱼之外,与社交媒体和手机使用有关的问题行为在年轻人中相对普遍。被调查的行为与年龄呈负相关,过度使用手机、社交媒体和爬行在女性中比男性更普遍。在考虑了年龄、性别和在社交媒体上花费的时间后,五大人格特征(最明显的是高神经质和低责任心)独特地预测了社交媒体和手机使用的问题。过度使用手机和低头也与高外向性和低开放性有关,而低亲和性与爬行和钓鱼有关。
{"title":"Personal correlates of problematic types of social media and mobile phone use in emerging adults","authors":"Tina Kavčič, M. Levpušček, M. Zupančič, Mojca Poredoš, C. Bjornsen","doi":"10.17011/HT/URN.201906123158","DOIUrl":"https://doi.org/10.17011/HT/URN.201906123158","url":null,"abstract":"We investigated the occurrence of selected types of problematic social media and mobile phone use in emerging adults, specifically social media and mobile phone overuse, phubbing, creeping, and catfishing. Contemporaneous relations with age, gender, and Big Five personality traits were examined. The participants comprised 459 Slovenian emerging adults, aged 18 to 29 years (68% female). The results suggest that problematic behaviors associated with social media and mobile phone use, with the exception of catfishing, are relatively common among young people. The examined behaviors were negatively related to age, and overuse of mobile phones, social media, and creeping were more prevalent in females than males. The Big Five personality traits, most notably high neuroticism and low conscientiousness, uniquely predicted problematic social media and mobile phone use, after accounting for age, gender, and time spent on social media. Mobile phone overuse and phubbing were also associated with high extraversion and low openness, while low agreeableness was related to creeping and catfishing.","PeriodicalId":37614,"journal":{"name":"Human Technology","volume":"15 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88016747","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
Humans and their technologies play the infinite game 人类和他们的科技玩着无限的游戏
Q1 Social Sciences Pub Date : 2019-02-28 DOI: 10.17011/HT/URN.201902201605
J. Jouhki
The authors of the current Human Technology issue approach the relationship between humans and their technologies from quite different angles. Two articles focus on chat technology. In the first, by Khushnood Naqshbandi and her associates (Simon Hoermann, David Milne, Dorian Peters, Benjamin Davies, Sophie Potter, & Rafael A. Calvo), the authors focused on codesigning a chat tool for a voluntary-sector organization based on the experiences and needs of the volunteer workers. Meanwhile, in the second, Marita Skuvje and her colleagues (Ida Maria Haugstveit, Asbjørn Følstad, & Petter Bae Brandtzaeg) explored the differences between communicating with a chatbot and a chat human, particularly when the chatbot’s behavior approaches that of human interaction. Naveen Kumar and Jyoti Kumar, in their paper, discussed the next industrial revolution—Industry 4.0—and proposed a framework based on multiple formulae that address the various aspects of both the human and machine components in measuring the efficiency of future smart factories. However, the article by Subadra Panchanadeswaran and her coauthors (Ardra Manasi Unnithan, Shubha Chacko, Michael Brazda, Natalie Brooks Wilson, & Santushi Kuruppu) presents a very different perspective of smartness, that of smart phones used by sex workers in India and how this technology has transformed both the work and the workers. Finally, Patrick Lehane’s paper on software design explores a theme that is, in some form or another, present in all articles in this issue: the intuitive use of technology. Technological progress is not simply about inventing applications that automate activities previously conducted by humans. People still play key roles in operating a plethora of technological applications—to tell technologies what to do, where to go, what to produce, who to contact, and so on. No matter how complicated the automated machine, the human always is at some end to use, service, or manage it. However, that human must be trained—or she or he must otherwise feel confident enough in the skills needed—to operate the device. Intuitive use
本期《人类技术》的作者们从不同的角度探讨了人类与技术之间的关系。有两篇文章关注聊天技术。第一篇是由Khushnood Naqshbandi和她的同事(Simon Hoermann、David Milne、Dorian Peters、Benjamin Davies、Sophie Potter和Rafael a . Calvo)撰写的,作者主要根据志愿者的经验和需求为志愿部门组织共同设计了一个聊天工具。与此同时,在第二篇文章中,Marita Skuvje和她的同事(Ida Maria Haugstveit, Asbjørn Følstad, & Petter Bae Brandtzaeg)探讨了与聊天机器人和聊天人类交流的差异,特别是当聊天机器人的行为接近人类互动时。Naveen Kumar和Jyoti Kumar在他们的论文中讨论了下一次工业革命——工业4.0,并提出了一个基于多个公式的框架,该框架在衡量未来智能工厂的效率时解决了人类和机器组件的各个方面。然而,Subadra Panchanadeswaran和她的合著者(Ardra Manasi Unnithan, Shubha Chacko, Michael Brazda, Natalie Brooks Wilson和Santushi Kuruppu)的文章呈现了一个非常不同的智能视角,即印度性工作者使用的智能手机,以及这项技术如何改变了工作和工作者。最后,Patrick Lehane关于软件设计的论文探讨了一个主题,这个主题以某种形式出现在本期所有文章中:技术的直观使用。技术进步不仅仅是发明应用程序,使以前由人类进行的活动自动化。在操作大量的技术应用方面,人仍然扮演着关键的角色——告诉技术做什么、去哪里、生产什么、联系谁,等等。不管自动化机器有多复杂,人类总是在某些方面使用、服务或管理它。然而,这个人必须经过训练——或者她或他必须对所需的技能有足够的信心——才能操作设备。直观的使用
{"title":"Humans and their technologies play the infinite game","authors":"J. Jouhki","doi":"10.17011/HT/URN.201902201605","DOIUrl":"https://doi.org/10.17011/HT/URN.201902201605","url":null,"abstract":"The authors of the current Human Technology issue approach the relationship between humans and their technologies from quite different angles. Two articles focus on chat technology. In the first, by Khushnood Naqshbandi and her associates (Simon Hoermann, David Milne, Dorian Peters, Benjamin Davies, Sophie Potter, & Rafael A. Calvo), the authors focused on codesigning a chat tool for a voluntary-sector organization based on the experiences and needs of the volunteer workers. Meanwhile, in the second, Marita Skuvje and her colleagues (Ida Maria Haugstveit, Asbjørn Følstad, & Petter Bae Brandtzaeg) explored the differences between communicating with a chatbot and a chat human, particularly when the chatbot’s behavior approaches that of human interaction. Naveen Kumar and Jyoti Kumar, in their paper, discussed the next industrial revolution—Industry 4.0—and proposed a framework based on multiple formulae that address the various aspects of both the human and machine components in measuring the efficiency of future smart factories. However, the article by Subadra Panchanadeswaran and her coauthors (Ardra Manasi Unnithan, Shubha Chacko, Michael Brazda, Natalie Brooks Wilson, & Santushi Kuruppu) presents a very different perspective of smartness, that of smart phones used by sex workers in India and how this technology has transformed both the work and the workers. Finally, Patrick Lehane’s paper on software design explores a theme that is, in some form or another, present in all articles in this issue: the intuitive use of technology. Technological progress is not simply about inventing applications that automate activities previously conducted by humans. People still play key roles in operating a plethora of technological applications—to tell technologies what to do, where to go, what to produce, who to contact, and so on. No matter how complicated the automated machine, the human always is at some end to use, service, or manage it. However, that human must be trained—or she or he must otherwise feel confident enough in the skills needed—to operate the device. Intuitive use","PeriodicalId":37614,"journal":{"name":"Human Technology","volume":"58 1","pages":"1-5"},"PeriodicalIF":0.0,"publicationDate":"2019-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84892487","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Female sex workers' use of mobile phones in India: Lessons in effective engagement 印度女性性工作者对手机的使用:有效参与的经验教训
Q1 Social Sciences Pub Date : 2019-02-28 DOI: 10.17011/HT/URN.201902201609
S. Panchanadeswaran, Ardra Manasi Unnithan, Shubha Chacko, Michael Brazda, Natalie Brooks Wilson, S. Kuruppu
This research was funded in part by a Fulbright-Nehru Award for Academic and Professional Excellence given to the first author.
这项研究得到了富布赖特-尼赫鲁学术和专业卓越奖的部分资助,该奖授予了第一作者。
{"title":"Female sex workers' use of mobile phones in India: Lessons in effective engagement","authors":"S. Panchanadeswaran, Ardra Manasi Unnithan, Shubha Chacko, Michael Brazda, Natalie Brooks Wilson, S. Kuruppu","doi":"10.17011/HT/URN.201902201609","DOIUrl":"https://doi.org/10.17011/HT/URN.201902201609","url":null,"abstract":"This research was funded in part by a Fulbright-Nehru Award for Academic and Professional Excellence given to \u0000the first author.","PeriodicalId":37614,"journal":{"name":"Human Technology","volume":"34 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75650723","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Use without training: A case study of evidence-based software design for intuitive use 无需培训即可使用:一个基于证据的软件设计的案例研究,以实现直观的使用
Q1 Social Sciences Pub Date : 2019-02-28 DOI: 10.17011/HT/URN.201902201610
Pat Lehane
This paper reviews intuitive software design and outlines the development of an instrument for analysts to evaluate the intuitiveness of software design. Current intuition research outlines three requirements for intuitive use: (a) existing experiential domain knowledge and skills, (b) an unexplainable perception that a novel situation is contextually familiar, and (c) successful application of users’ previously acquired experiential knowledge and skills. A case study illustrates how these requirements can be specified, implemented, and evaluated. Questions to evaluate the characteristics of intuitive design and use resulted in an intuitive use evaluation of 3.2 on a scale of 0–4, indicating a perception of intuitive use. Subsequent factor analysis exposed three factors describing intuitive use: (a) Familiar User Expectations, (b) Confident Interactions, and (c) Leverage of Prior Learning. These factors map one-on-one to the requirements for intuitive use: providing an early confirmation of the proposed structure for analysis of intuitive software design and use.
本文回顾了直观的软件设计,并概述了分析人员评估软件设计的直观性的工具的开发。目前的直觉研究概述了直觉使用的三个要求:(a)现有的经验领域知识和技能,(b)对新情况上下文熟悉的无法解释的感知,以及(c)成功应用用户先前获得的经验知识和技能。案例研究说明了如何指定、实现和评估这些需求。评估直观设计和使用特征的问题导致直观使用评价在0-4的范围内为3.2,表明对直观使用的感知。随后的因素分析揭示了描述直观使用的三个因素:(a)熟悉的用户期望,(b)自信的交互,以及(c)先前学习的杠杆。这些因素一对一地映射到直观使用的需求:为直观软件设计和使用的分析提供所建议的结构的早期确认。
{"title":"Use without training: A case study of evidence-based software design for intuitive use","authors":"Pat Lehane","doi":"10.17011/HT/URN.201902201610","DOIUrl":"https://doi.org/10.17011/HT/URN.201902201610","url":null,"abstract":"This paper reviews intuitive software design and outlines the development of an instrument for analysts to evaluate the intuitiveness of software design. Current intuition research outlines three requirements for intuitive use: (a) existing experiential domain knowledge and skills, (b) an unexplainable perception that a novel situation is contextually familiar, and (c) successful application of users’ previously acquired experiential knowledge and skills. A case study illustrates how these requirements can be specified, implemented, and evaluated. Questions to evaluate the characteristics of intuitive design and use resulted in an intuitive use evaluation of 3.2 on a scale of 0–4, indicating a perception of intuitive use. Subsequent factor analysis exposed three factors describing intuitive use: (a) Familiar User Expectations, (b) Confident Interactions, and (c) Leverage of Prior Learning. These factors map one-on-one to the requirements for intuitive use: providing an early confirmation of the proposed structure for analysis of intuitive software design and use.","PeriodicalId":37614,"journal":{"name":"Human Technology","volume":"38 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91162128","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Efficiency 4.0 for Industry 4.0 工业4.0的效率4.0
Q1 Social Sciences Pub Date : 2019-02-28 DOI: 10.17011/HT/URN.201902201608
Naveen Kumar, Jyotish Kumar
{"title":"Efficiency 4.0 for Industry 4.0","authors":"Naveen Kumar, Jyotish Kumar","doi":"10.17011/HT/URN.201902201608","DOIUrl":"https://doi.org/10.17011/HT/URN.201902201608","url":null,"abstract":"","PeriodicalId":37614,"journal":{"name":"Human Technology","volume":"58 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73867692","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 26
Help! Is my chatbot falling into the uncanny valley? An empirical study of user experience in human-chatbot interaction 的帮助!我的聊天机器人掉进恐怖谷了吗?人-聊天机器人交互中的用户体验实证研究
Q1 Social Sciences Pub Date : 2019-02-28 DOI: 10.17011/HT/URN.201902201607
Marita Skjuve, Ida Maria Haugstveit, Asbjørn Følstad, P. Brandtzæg
: Advances in artificial intelligence strengthen chatbots’ ability to resemble human conversational agents. For some application areas, it may be tempting not to be transparent regarding a conversational agent’s nature as chatbot or human. However, the uncanny valley theory suggests that such lack in transparency may cause uneasy feelings in the user. In this study, we combined quantitative and qualitative methods to investigate this issue. First, we used a 2 x 2 experimental research design ( n = 28) to investigate effects of lack in transparency on the perceived pleasantness of the conversation in addition to perceived human likeness and affinity for the conversational agent. Second, we conducted an exploratory analysis of qualitative participant reports on these conversations. We did not find that a lack in transparency negatively affected user experience, but we identified three factors important to participants’ assessments. The findings are of theoretical and practical significance and motivate future research.
人工智能的进步增强了聊天机器人模仿人类对话代理的能力。对于某些应用程序领域,对于会话代理是聊天机器人还是人类的性质,可能不太透明。然而,恐怖谷理论认为,这种透明度的缺乏可能会让用户感到不安。在本研究中,我们采用定量与定性相结合的方法来研究这一问题。首先,我们使用了一个2 × 2的实验研究设计(n = 28)来调查缺乏透明度对感知到的会话愉悦度的影响,以及对感知到的人类相似性和对会话代理的亲和力的影响。其次,我们对这些对话的定性参与者报告进行了探索性分析。我们没有发现缺乏透明度对用户体验产生负面影响,但我们确定了参与者评估的三个重要因素。研究结果具有一定的理论和现实意义,对今后的研究具有一定的激励作用。
{"title":"Help! Is my chatbot falling into the uncanny valley? An empirical study of user experience in human-chatbot interaction","authors":"Marita Skjuve, Ida Maria Haugstveit, Asbjørn Følstad, P. Brandtzæg","doi":"10.17011/HT/URN.201902201607","DOIUrl":"https://doi.org/10.17011/HT/URN.201902201607","url":null,"abstract":": Advances in artificial intelligence strengthen chatbots’ ability to resemble human conversational agents. For some application areas, it may be tempting not to be transparent regarding a conversational agent’s nature as chatbot or human. However, the uncanny valley theory suggests that such lack in transparency may cause uneasy feelings in the user. In this study, we combined quantitative and qualitative methods to investigate this issue. First, we used a 2 x 2 experimental research design ( n = 28) to investigate effects of lack in transparency on the perceived pleasantness of the conversation in addition to perceived human likeness and affinity for the conversational agent. Second, we conducted an exploratory analysis of qualitative participant reports on these conversations. We did not find that a lack in transparency negatively affected user experience, but we identified three factors important to participants’ assessments. The findings are of theoretical and practical significance and motivate future research.","PeriodicalId":37614,"journal":{"name":"Human Technology","volume":"33 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81573147","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 65
Codesigning technology for a voluntary-sector organization 为志愿部门组织共同设计技术
Q1 Social Sciences Pub Date : 2019-02-01 DOI: 10.17011/HT/URN.201902201606
K. Naqshbandi, S. Hoermann, D. Milne, Dorian Peters, Ben Davies, Sophie Potter, R. Calvo
This paper presents an investigation into the experiences and perceptions of volunteers and community managers of an Australian voluntary-sector organization that supports young help-seeking people. The process focused specifically on the design of a chat tool, a rudimentary version of which was conceptualized and tested during a trial completed prior to this study. The process explored the motivations and experiences of these volunteers using a codesign approach, which led to the development of specific features of the chat tool that were tailored to the nature of their work and organization, as well as the sector-specific ethos. We employed several research methods, which included interviews, focus groups, and participatory design workshops. Thematic analyses were performed on the resultant qualitative data. The methods, motivational themes, and the ensuing design solutions that were implemented are discussed in detail with the aim of encouraging codesign of technology for voluntary-sector organizations.
本文提出了一项调查的经验和看法的志愿者和社区经理的澳大利亚志愿部门组织,支持年轻人寻求帮助的人。这个过程特别集中在一个聊天工具的设计上,它的一个基本版本是概念化的,并在本研究之前完成了一次试验。该过程使用协同设计方法探索了这些志愿者的动机和经验,从而开发了适合其工作和组织性质以及特定部门精神的聊天工具的特定功能。我们采用了几种研究方法,包括访谈、焦点小组和参与式设计研讨会。对所得的定性数据进行专题分析。详细讨论了实施的方法、激励主题和随后的设计解决方案,目的是鼓励自愿部门组织的技术协同设计。
{"title":"Codesigning technology for a voluntary-sector organization","authors":"K. Naqshbandi, S. Hoermann, D. Milne, Dorian Peters, Ben Davies, Sophie Potter, R. Calvo","doi":"10.17011/HT/URN.201902201606","DOIUrl":"https://doi.org/10.17011/HT/URN.201902201606","url":null,"abstract":"This paper presents an investigation into the experiences and perceptions of volunteers and community managers of an Australian voluntary-sector organization that supports young help-seeking people. The process focused specifically on the design of a chat tool, a rudimentary version of which was conceptualized and tested during a trial completed prior to this study. The process explored the motivations and experiences of these volunteers using a codesign approach, which led to the development of specific features of the chat tool that were tailored to the nature of their work and organization, as well as the sector-specific ethos. We employed several research methods, which included interviews, focus groups, and participatory design workshops. Thematic analyses were performed on the resultant qualitative data. The methods, motivational themes, and the ensuing design solutions that were implemented are discussed in detail with the aim of encouraging codesign of technology for voluntary-sector organizations.","PeriodicalId":37614,"journal":{"name":"Human Technology","volume":"25 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72976759","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
期刊
Human Technology
全部 Acc. Chem. Res. ACS Applied Bio Materials ACS Appl. Electron. Mater. ACS Appl. Energy Mater. ACS Appl. Mater. Interfaces ACS Appl. Nano Mater. ACS Appl. Polym. Mater. ACS BIOMATER-SCI ENG ACS Catal. ACS Cent. Sci. ACS Chem. Biol. ACS Chemical Health & Safety ACS Chem. Neurosci. ACS Comb. Sci. ACS Earth Space Chem. ACS Energy Lett. ACS Infect. Dis. ACS Macro Lett. ACS Mater. Lett. ACS Med. Chem. Lett. ACS Nano ACS Omega ACS Photonics ACS Sens. ACS Sustainable Chem. Eng. ACS Synth. Biol. Anal. Chem. BIOCHEMISTRY-US Bioconjugate Chem. BIOMACROMOLECULES Chem. Res. Toxicol. Chem. Rev. Chem. Mater. CRYST GROWTH DES ENERG FUEL Environ. Sci. Technol. Environ. Sci. Technol. Lett. Eur. J. Inorg. Chem. IND ENG CHEM RES Inorg. Chem. J. Agric. Food. Chem. J. Chem. Eng. Data J. Chem. Educ. J. Chem. Inf. Model. J. Chem. Theory Comput. J. Med. Chem. J. Nat. Prod. J PROTEOME RES J. Am. Chem. Soc. LANGMUIR MACROMOLECULES Mol. Pharmaceutics Nano Lett. Org. Lett. ORG PROCESS RES DEV ORGANOMETALLICS J. Org. Chem. J. Phys. Chem. J. Phys. Chem. A J. Phys. Chem. B J. Phys. Chem. C J. Phys. Chem. Lett. Analyst Anal. Methods Biomater. Sci. Catal. Sci. Technol. Chem. Commun. Chem. Soc. Rev. CHEM EDUC RES PRACT CRYSTENGCOMM Dalton Trans. Energy Environ. Sci. ENVIRON SCI-NANO ENVIRON SCI-PROC IMP ENVIRON SCI-WAT RES Faraday Discuss. Food Funct. Green Chem. Inorg. Chem. Front. Integr. Biol. J. Anal. At. Spectrom. J. Mater. Chem. A J. Mater. Chem. B J. Mater. Chem. C Lab Chip Mater. Chem. Front. Mater. Horiz. MEDCHEMCOMM Metallomics Mol. Biosyst. Mol. Syst. Des. Eng. Nanoscale Nanoscale Horiz. Nat. Prod. Rep. New J. Chem. Org. Biomol. Chem. Org. Chem. Front. PHOTOCH PHOTOBIO SCI PCCP Polym. Chem.
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1