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Dependency and Social Recognition of Online Platform Workers: Evidence From a Mixed‐Methods Study 网络平台工作者的依赖和社会认同:来自混合方法研究的证据
3区 社会学 Q2 SOCIAL SCIENCES, INTERDISCIPLINARY Pub Date : 2023-11-02 DOI: 10.17645/si.v11i4.7186
Dominik Klaus, Barbara Haas, Maddalena Lamura
This article is about those who need or want to make a living from working on online platforms. Moreover, questions of financial dependence are related to why this work is done and what social recognition the workers expect from it. Our mixed‐methods approach captures this heterogeneous field of online platform work by dividing it into three categories: (a) microwork, (b) mesowork, and (c) macrowork. Microwork involves offering short, repetitive tasks to an anonymous crowd, such as human intelligence tasks. Macrowork consists of market‐based freelance platforms offering highly skilled professionals complex and more extensive tasks. In between, mesowork covers platforms offering specialized tasks such as software testing or content creation. While income opportunities and working conditions vary widely between these platforms, common features include self‐employment and the ability to work from anywhere. Quantitative results show that only for a few highly skilled workers does income from platform work account for a crucial share of their household income. Surprisingly, workers’ household incomes do not differ by skill level. Qualitative results complement this picture by giving us a more contextual understanding of the significant variation among workers. We find cases in which monetary remuneration is not the only reason for doing platform work. So, despite all the criticism of precarious working conditions, platform work does have some positive aspects and can also hold the potential for the social inclusion of people who cannot participate in traditional labor markets. This article contributes to these discussions by providing workers’ perspectives on the risks and challenges of online platform work, acknowledging their different living situations, socioeconomic status, and health issues.
这篇文章是关于那些需要或想要通过在线平台工作谋生的人。此外,经济依赖的问题与为什么要做这项工作以及工人期望从中得到什么样的社会认可有关。我们的混合方法方法通过将在线平台工作分为三类来捕获这种异构领域:(a)微观工作,(b)中观工作和(c)宏观工作。微工作包括向匿名人群提供简短、重复的任务,比如人工智能任务。Macrowork由基于市场的自由职业者平台组成,提供高技能的专业人员复杂和更广泛的任务。在这两者之间,mesowork涵盖了提供专门任务(如软件测试或内容创建)的平台。虽然这些平台之间的收入机会和工作条件差异很大,但共同的特点包括自营职业和随时随地工作的能力。定量结果表明,只有少数高技能工人的平台工作收入占其家庭收入的关键份额。令人惊讶的是,工人的家庭收入并不因技能水平而异。定性结果补充了这一图景,使我们对工人之间的显著差异有了更具体的理解。我们发现,在一些案例中,金钱报酬并不是从事平台工作的唯一原因。因此,尽管存在对不稳定工作条件的所有批评,但平台工作确实有一些积极的方面,也可以为无法参与传统劳动力市场的人提供社会包容的潜力。本文通过提供工人对在线平台工作的风险和挑战的看法,承认他们不同的生活状况、社会经济地位和健康问题,为这些讨论做出了贡献。
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引用次数: 1
The Digitalization Boost of the Covid‐19 Pandemic and Changes in Job Quality 新冠肺炎疫情数字化推进与工作质量变化
3区 社会学 Q2 SOCIAL SCIENCES, INTERDISCIPLINARY Pub Date : 2023-11-02 DOI: 10.17645/si.v11i4.7082
Teresa Sophie Friedrich, Basha Vicari
The Covid‐19 pandemic caused a digitalization boost, mainly through the rise of telework. Even before the pandemic, advancing digital transformation restructured the way of working and thereby changed the quality of jobs—albeit at a different pace across occupations. With data from the German National Educational Panel Study (NEPS), we examine how job quality and the use of digital technologies changed during the first pandemic year in different occupations. Building on this, we analyze change score models to investigate how increased workplace digitalization connects to changes in selected aspects of employees’ subjective job quality. We find only a weak association between the digitalization boost in different occupational fields and the overall decrease in subjective job quality. However, telework—as one aspect of digitalization—is connected to a smaller decrease in work–family reconciliation and conformable working hours. Thus, it may buffer some detrimental pandemic effects on job quality. In addition, telework is connected to increased information overload, creating a new burden for specific employee groups.
2019冠状病毒病大流行主要通过远程办公的兴起推动了数字化的发展。即使在大流行之前,推进数字化转型就重构了工作方式,从而改变了工作质量——尽管不同职业的速度不同。根据德国国家教育小组研究(NEPS)的数据,我们研究了在大流行的第一年,不同职业的工作质量和数字技术的使用是如何变化的。在此基础上,我们分析了变化评分模型,以调查工作场所数字化程度的提高与员工主观工作质量某些方面的变化之间的关系。我们发现,不同职业领域的数字化提升与主观工作质量的整体下降之间只有微弱的关联。然而,作为数字化的一个方面,远程工作与工作-家庭协调和舒适工作时间的减少有关。因此,它可以缓冲流行病对工作质量的一些不利影响。此外,远程办公与日益增加的信息过载有关,给特定的员工群体带来了新的负担。
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引用次数: 1
Critical Social Inclusion of Adult Migrant Language Learners in Working Life: Experiences From SFI and LINC Programs 成年移民语言学习者在工作生活中的关键社会包容:来自SFI和LINC项目的经验
3区 社会学 Q2 SOCIAL SCIENCES, INTERDISCIPLINARY Pub Date : 2023-10-24 DOI: 10.17645/si.v11i4.7154
Tobias Pötzsch, Sanna Saksela-Bergholm
How can integration education programs facilitate the more seamless inclusion of migrant newcomers into working life and civil society? Traditionally, integration policy and practice have been framed within a nation‐state discourse in which views of migrant incorporation are grounded within a bordered nationalism embodying a native–migrant dichotomy that reifies the view of the “migrant other” as a subject defined by its “lack” in competence and agency. In our qualitative multiple case study, we explored the bridging potential of integration programs in facilitating the inclusion of migrant students within working life in Helsinki and Edmonton. We examined the “inclusectionalities,” referring to the intersections of inclusion and exclusion that position adults enrolled in SFI (Swedish for Immigrants) and LINC (Language Instruction for Newcomers to Canada) language integration programs in the liminal spaces between belonging and othering. Guided by an understanding of critical social inclusion where migrants set the boundaries for interactions with authorities based upon their own needs and interests, we propose a transformational approach. Here migrant learners participate in a structural process where the fluid nature of social, political, and economic arrangements is consistently renegotiated on principles of egalitarianism and the full exercise of critical agency, herein envisioned as deliberate action resisting the social domination of racialized minorities by challenging and redefining institutional structures.
融合教育项目如何促进新移民更无缝地融入工作生活和公民社会?传统上,融合政策和实践是在民族-国家话语中构建的,在这种话语中,移民融合的观点基于边界民族主义,体现了本土移民的二分法,将“移民他人”的观点具体化为一个由其“缺乏”能力和代理能力所定义的主体。在我们的定性多案例研究中,我们探讨了融合项目在促进移民学生融入赫尔辛基和埃德蒙顿工作生活方面的桥梁潜力。我们研究了“包容性”,指的是在SFI(移民瑞典语)和LINC(加拿大新移民语言教学)语言融合项目中,成年人在归属感和他者之间的界限空间中所处的包容和排斥的交叉点。基于对关键社会包容的理解,即移民根据自己的需求和利益设定与当局互动的界限,我们提出了一种转型方法。在这里,移民学习者参与了一个结构性的过程,在这个过程中,社会、政治和经济安排的流动性在平等主义原则和充分行使批判机构的基础上不断重新谈判,这里设想为通过挑战和重新定义制度结构来抵制种族化少数群体的社会统治的深思熟虑的行动。
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引用次数: 1
Adult Migrants’ Language Learning, Labour Market, and Social Inclusion 成年移民的语言学习、劳动力市场与社会包容
3区 社会学 Q2 SOCIAL SCIENCES, INTERDISCIPLINARY Pub Date : 2023-10-24 DOI: 10.17645/si.v11i4.7583
Andreas Fejes, Magnus Dahlstedt
In this thematic issue, we present up‐to‐date research from authors who problematise the various links between adult migrants’ language learning, education, the labour market, and social inclusion. Some contributions are more focused on the relation between education and social inclusion, while others emphasise links between language learning, the labour market, and social inclusion. Together, authors in this thematic issue point to the multiple challenges migrants face when trying to establish themselves in a new country.
在本期专题中,我们介绍了一些作者的最新研究,他们提出了成年移民的语言学习、教育、劳动力市场和社会包容之间的各种联系。一些贡献更关注教育与社会包容之间的关系,而另一些则强调语言学习、劳动力市场和社会包容之间的联系。本专题的作者共同指出,移民在试图在一个新国家立足时所面临的多重挑战。
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引用次数: 0
No(r)way? Language Learning, Stereotypes, and Social Inclusion Among Poles in Norway 没有(r)的方式?挪威波兰人的语言学习、刻板印象和社会包容
3区 社会学 Q2 SOCIAL SCIENCES, INTERDISCIPLINARY Pub Date : 2023-10-24 DOI: 10.17645/si.v11i4.7112
Anne Golden, Toril Opsahl
This study recognizes the diversity and heterogeneous nature of a migrant group that long has been portrayed and perceived in a limited way, for instance in Norwegian media, without considering the multifaceted nature of the group in question. Drawing on data from focus group interviews, we apply narrative analysis to shed light on the impact stereotypes surrounding Poles have on Polish adult migrants’ striving for social inclusion and professional success in Norway. Being the largest migrant group in Norway, speaking a first language (L1) structurally different from Norwegian, and representing a former Eastern Bloc country, Poles constitute an important case to gain better knowledge of the interplay between language, labour, and social inclusion. Through our study, we aim to gain emic insights into parts of the process of settling in Norway. Our analysis centres on a case study of two focus group participants’ reactions to stereotypical portrayals of Polish (professionals) in Norwegian media, experiences with language learning, and the advice they would give to newcomers, as well as the importance of a sense of community for gaining the “small talk” competence necessary to ease social inclusion. The analysis draws on the key concepts of agency, investment, and well‐being. We show how the tension that occurs when second language (L2) participants are confronted with stereotypes may create a discursive space for empowerment and agency through the opportunity to contest and re‐create (professional) expectancies. The study also demonstrates that there most likely are ways forward to more inclusive practices for Polish migrants in Norway.
这项研究认识到移民群体的多样性和异质性,长期以来,例如在挪威媒体中,一直以有限的方式描绘和感知,而没有考虑到所涉群体的多面性。根据焦点小组访谈的数据,我们运用叙事分析来阐明围绕波兰人的刻板印象对波兰成年移民在挪威争取社会包容和职业成功的影响。作为挪威最大的移民群体,波兰人说的第一语言(L1)在结构上与挪威语不同,并且代表了前东欧集团国家,波兰人构成了一个重要的案例,可以更好地了解语言、劳动力和社会包容之间的相互作用。通过我们的研究,我们的目标是获得在挪威定居过程的部分知识。我们的分析集中在两个焦点小组参与者对挪威媒体对波兰(专业人士)的刻板印象的反应,语言学习的经历,他们给新来者的建议,以及社区意识对获得“闲聊”能力的重要性,这是缓解社会融入所必需的。该分析借鉴了代理、投资和福祉的关键概念。我们展示了当第二语言(L2)参与者面对刻板印象时所发生的紧张关系,如何通过竞争和重新创造(专业)期望的机会,为赋权和代理创造话语空间。该研究还表明,挪威很可能有办法为波兰移民提供更具包容性的做法。
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引用次数: 1
Domestic Cleaners in the Informal Labour Market: New Working Realities Shaped by the Gig Economy? 非正规劳动力市场中的家庭清洁工:零工经济塑造的新工作现实?
3区 社会学 Q2 SOCIAL SCIENCES, INTERDISCIPLINARY Pub Date : 2023-10-24 DOI: 10.17645/si.v11i4.7119
Laura Wiesböck, Julia Radlherr, Mai Linh Angelique Vo
Previous studies show that gig economy‐based work opens up new ways in which inequalities are (re)produced. In this context, it is particularly important to look at female cleaners in private households, where gender inequalities intersect with other axes of disadvantage such as class, migratory experience, or ascribed ethnicity. This spatially and linguistically fragmented group presents challenges for scientific research, which is reflected in insufficient data available to date. The aim of the project GigClean—from which research for this article is drawn—is to address this gap. The guiding research question is: How do domestic cleaners in the informal labour market experience working in the gig economy? The methodological design consists of 15 problem‐centred interviews with platform‐based cleaning labourers in private households in Vienna, who predominantly operate in the informal economy. Our results suggest that undeclared domestic work via online plat‐forms is associated with increased power gaps between workers and clients as well as changing working conditions to the detriment of cleaners. Specifically, three recurring themes could be identified: reserve army mechanisms; lookism, objectification, and sexual harassment; and information asymmetry and control.
先前的研究表明,基于零工经济的工作开辟了不平等(再)产生的新途径。在这方面,特别重要的是研究私人家庭中的女性清洁工,在这些家庭中,性别不平等与阶级、移民经历或归因于种族等其他不利因素交织在一起。这一群体在空间和语言上都是碎片化的,这给科学研究带来了挑战,这反映在迄今为止可获得的数据不足上。gigclean项目的目的是解决这一差距,本文的研究就是从这个项目中提取的。指导研究的问题是:非正规劳动力市场中的家政清洁工如何体验零工经济中的工作?方法设计包括对维也纳私人家庭中基于平台的清洁工人进行15次以问题为中心的访谈,这些工人主要在非正规经济中经营。我们的研究结果表明,通过在线平台进行的未申报的家政工作与工人和客户之间的权力差距增加以及对清洁工不利的工作条件变化有关。具体而言,可以确定三个反复出现的主题:后备军机制;外貌歧视、物化和性骚扰;信息不对称和控制。
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引用次数: 1
Adult Migrants’ Language Training in Austria: The Role of Central and Eastern European Teachers 奥地利成年移民的语言培训:中东欧教师的作用
3区 社会学 Q2 SOCIAL SCIENCES, INTERDISCIPLINARY Pub Date : 2023-10-24 DOI: 10.17645/si.v11i4.7220
Ildikó Zakariás, Nora Al-Awami
Language has gained increasing importance in immigration policies in Western European states, with a new model of citizenship, the ius linguarum (Fejes, 2019; Fortier, 2022), at its core. Accordingly, command of the (national) languages of host states operates both as a resource and as an ideological framework, legitimating the reproduction of inequalities among various migrant and non‐migrant groups. In this article, we analyse the implications of such processes in the context of state‐subsidised language teaching for refugees and migrants in Austria. Specifically, the article aims to explore labour migration, namely that of Central and Eastern European (CEE, including EU and non‐EU citizen) professionals—mainly language teachers who enter the field of adult language teaching in Austria seeking a living and career prospects that they cannot find in the significantly underpaid educational sectors of CEE states. This article shows that the arrival of CEE professionals into these difficult and precarious jobs is enabled first by historical processes linking the CEE region to former political and economic power centres. Second, it is facilitated by legal, administrative, and symbolic processes that construct CEE citizens as second‐order teachers in the field of migrant education in Austria. Our article, based on ethnographic fieldwork and qualitative interviews, highlights nuanced ways in which historically, economically, and politically embedded language geographies contribute to the reproduction of hierarchies of membership, inclusion, and exclusion in present‐day immigration societies.
语言在西欧国家的移民政策中变得越来越重要,这是一种新的公民身份模式,即美国语言。(Fejes, 2019;Fortier, 2022),在其核心。因此,掌握东道国的(民族)语言既是一种资源,也是一种意识形态框架,使各种移民和非移民群体之间不平等的再生产合法化。在本文中,我们分析了这些过程在奥地利国家资助的难民和移民语言教学背景下的影响。具体而言,本文旨在探讨劳动力迁移,即中欧和东欧(中东欧,包括欧盟和非欧盟公民)专业人员-主要是语言教师,他们进入奥地利的成人语言教学领域寻求生活和职业前景,这是他们在中东欧国家薪酬明显偏低的教育部门无法找到的。本文表明,中东欧专业人员进入这些困难和不稳定的工作,首先是由于将中东欧地区与前政治和经济权力中心联系起来的历史进程。其次,法律、行政和象征过程促进了中东欧公民在奥地利移民教育领域的二级教师地位。我们的文章基于民族志田野调查和定性访谈,强调了历史、经济和政治上嵌入的语言地理对当今移民社会中成员、包容和排斥等级制度的再生产做出贡献的微妙方式。
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引用次数: 1
Social Inclusion Through Multilingual Assistants in Additional Language Learning 通过额外语言学习中的多语言助手实现社会包容
3区 社会学 Q2 SOCIAL SCIENCES, INTERDISCIPLINARY Pub Date : 2023-10-24 DOI: 10.17645/si.v11i4.7337
Oliver St John
The aim of this study is to evaluate and explore the deployment of adult migrants’ first languages (L1s) by multilingual assistants (MAs) in additional language (AL) learning for the opportunities they afford to include students. The context is Sweden’s Swedish for Immigrants programme, in which a teacher team appointed MAs to support their students’ efforts to learn Swedish. In this context, MAs aremultilingual school personnel employed to support the students in their Swedish language development by, among other means, using the students’ L1s. The ensuing research study set out to investigate and develop MA and teacher roles in promoting Swedish language development through L1 use. The quest to include the students permeated this investigation. Action research provided a framework for the teachers to study their classroom interaction with MAs as a basis for professional development. Group interviews complemented video data. Different dimensions of inclusion and Bakhtin’s thinking about other‐orientedness offer theoretical support. The results are presented as four cardinal contributions made by MAs with significant potential to include adult migrants in AL education. The teachers’ conception of dialogic activity specifies inclusion as a transsubjective enterprise that, through instructional restraint and translingual space, allows students to explore language and achieve progressively coherent responsive understanding. The MAs’ socioemotional work of reassuring, affirming, and imparting faith in student capabilities to communicate in and learn Swedish posits inclusion as an equilibrium between the demands of instructional situations and the psychological fortitude to manage them. MAs key role in contextualizing content illustrates the way inclusion can be realized by transferring language form and content to the students’ personal experiences, extensive knowledge, and everyday communicative realities. The teacher’s plan to entrust the MAs with the task of making their formative feedback accessible to students projects inclusion as increasing students’ capacity to regulate their AL learning themselves.
本研究的目的是评估和探讨多语言助理(MAs)在额外语言(AL)学习中对成年移民第一语言(L1s)的部署,因为他们有机会包括学生。背景是瑞典的瑞典语移民项目,在这个项目中,一个教师团队任命硕士来支持他们的学生学习瑞典语。在这种情况下,MAs是学校雇用的多语言人员,通过使用学生的l15等方式来支持学生的瑞典语发展。随后的研究开始调查和发展硕士和教师在通过使用母语促进瑞典语发展方面的作用。对学生的探索贯穿于这次调查之中。行动研究为教师研究他们与硕士生的课堂互动提供了一个框架,作为专业发展的基础。小组访谈补充了视频数据。不同维度的包容和巴赫金的他者取向思想提供了理论支持。结果提出了四个主要贡献的MAs具有显著的潜力,包括成年移民在AL教育。教师对对话活动的概念将包容定义为一种跨主体的活动,通过教学约束和跨语言空间,让学生探索语言并逐步实现连贯的响应性理解。硕士的社会情感工作是让学生对用瑞典语交流和学习瑞典语的能力感到放心、肯定和灌输信心,这将包容作为教学情境需求和管理它们的心理毅力之间的平衡。MAs在语境化内容中的关键作用说明了如何通过将语言形式和内容转移到学生的个人经历、广泛的知识和日常交际现实中来实现包容。教师的计划是委托ma让学生能够获得他们的形成性反馈,从而提高学生自我调节人工智能学习的能力。
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引用次数: 1
“The Door You Can Walk Through to Society”: Social Inclusion and Belonging in Vocational Programmes for Immigrants “通往社会的大门”:移民职业计划中的社会包容与归属感
3区 社会学 Q2 SOCIAL SCIENCES, INTERDISCIPLINARY Pub Date : 2023-10-24 DOI: 10.17645/si.v11i4.7087
Hedda Söderlundh, Maria Eklund Heinonen
This article presents a qualitative, empirical study of two educational programmes for immigrants that integrate language instruction and vocational training. In the context of migration, social inclusion is often conceptualised as access to social capital. Proficiency in the national language is considered key for employment and fast integration into working life has become a primary goal in Swedish migration policies. This article examines the two programmes from the perspective of inclusion into an (imagined) future professional community of practice (CoP), focusing specifically on the participants’ possibilities to invest in a professional linguistic repertoire. The article is dedicated to empirical analyses and positive factors, recognising the need for research. Data consists of interviews with students and teachers, observations, and video recordings of course activities. Organisational aspects of the courses, such as the teachers’ backgrounds and the courses’ proximity to future CoPs, as well as relational aspects of the learning environments, are considered essential for the participants’ inclusion in a future professional CoP. Analyses of the programmes’ content demonstrate that participants are assumed to lack context‐specific, vocational knowledge, including professionally related vocabulary. The article contributes to knowledge on how inclusion can be managed in practice in educational settings for adult immigrants and promotes an understanding of how vocationally adapted courses can assist immigrants in becoming members of a future professional CoP.
这篇文章提出了一个定性的,实证研究的两个教育方案,为移民整合语言教学和职业培训。在移徙的背景下,社会包容往往被概念化为获得社会资本。熟练掌握本国语言被认为是就业的关键,快速融入工作生活已成为瑞典移民政策的主要目标。本文从纳入(想象的)未来专业实践社区(CoP)的角度考察了这两个项目,特别关注参与者投资专业语言库的可能性。本文致力于实证分析和积极因素,认识到研究的必要性。数据包括对学生和老师的采访、观察和课程活动的录像。课程的组织方面,如教师的背景和课程与未来CoP的接近程度,以及学习环境的相关方面,被认为是参与者融入未来专业CoP的关键。对课程内容的分析表明,参与者被认为缺乏特定情境的职业知识,包括专业相关词汇。本文有助于了解如何在成年移民的教育环境中管理包容,并促进对职业适应课程如何帮助移民成为未来专业CoP成员的理解。
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引用次数: 1
Assessing Inclusivity Through Job Quality in Digital Plat‐Firms 通过数字平台公司的工作质量评估包容性
3区 社会学 Q2 SOCIAL SCIENCES, INTERDISCIPLINARY Pub Date : 2023-10-19 DOI: 10.17645/si.v11i4.7043
Davide Arcidiacono, Giorgio Piccitto
A great deal of the literature has underlined how job quality is a key element in individual well‐being. However, the rise in platform work challenges this issue, since not only do “plat‐firms” play an increasingly important role in job matching, work organization, and industrial relations, but they also increase the risks of a poorly inclusive socio‐technical system in terms of the quality of working conditions and accessibility. In this sense, the platform economy is intertwined with multiple forms of social exclusion by acting on pre‐existing inequalities that stratify workers within the labor market. This is particularly true in Italy, a country with a strongly dualistic labor market, which leads to a remarkable gap between insider and outsider workers. Therefore, the goal of our analysis is to evaluate the impact of the platform model on job quality in the Italian context. This will be accomplished by adopting an integrated and multidimensional perspective through the application of the OECD Job Quality Framework. The analysis identifies how job quality is differently affected by the type of platform work involved in terms of creating differentiated patterns of social inclusion/exclusion in the case of platform workers.
大量的文献强调了工作质量是个人幸福的关键因素。然而,平台工作的兴起挑战了这一问题,因为“平台公司”不仅在工作匹配、工作组织和劳资关系方面发挥着越来越重要的作用,而且在工作条件质量和可及性方面,它们也增加了包容性差的社会技术系统的风险。从这个意义上说,平台经济与多种形式的社会排斥交织在一起,通过作用于劳动力市场中预先存在的不平等,使工人分层。在意大利尤其如此,这个国家的劳动力市场具有强烈的二元性,这导致了内部工人和外部工人之间的显著差距。因此,我们分析的目标是评估意大利背景下平台模式对工作质量的影响。这将通过采用经合组织工作质量框架的综合和多维视角来实现。该分析确定了平台工作类型对工作质量的不同影响,即在平台工作人员的情况下,创造不同的社会包容/排斥模式。
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引用次数: 1
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