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Wineries communication strategies. A text mining analysis 酒庄沟通策略。文本挖掘分析
Q1 Economics, Econometrics and Finance Pub Date : 2022-02-22 DOI: 10.36253/wep-11305
F. Fagioli, G. Gallesio, E. Viganò
The digital literacy that has developed in recent decades has resulted in internet playing an important role in the communication of wineries. Business websites, initially used as an exhibitor of products, quickly became one of the most important tools to implement communication strategies used to successfully place the wine product in a competitive market. The purpose of this study is to analyse major Italian wineries websites through textual statistics and text mining methods to provide evidence on the storytelling device adopted by these companies to promote and brand themselves. The information contained in the websites of the selected businesses in Northern, Central and Southern Italy, has been analysed in three steps. The first consisted in investigating categories with which the contents were organized, and the second step involved examining the contents’ word clouds which are useful for a qualitative analysis on similarities and differences found in the three different areas. Finally, different strategies were formalized, by reconstructing the structure of concepts underlying the communication models of the wineries of the three areas examined. The results demonstrate considerably different approaches adopted by the areas. While the wineries in Central Italy focus on communication concerning the company, in the North and South, more attention is given to production methods and territory respectively. Thanks to the analysis of word clouds it was also possible to expose the construct which is the basis of narratives used by wineries, followed by the typical communication strategy of the different Italian areas. 
近几十年来发展起来的数字素养使互联网在酿酒厂的沟通中发挥了重要作用。商业网站最初是作为产品的参展商,很快成为实施沟通策略的最重要工具之一,这些策略用于成功地将葡萄酒产品推向竞争激烈的市场。本研究的目的是通过文本统计和文本挖掘方法分析意大利主要酒庄的网站,为这些公司宣传和品牌所采用的讲故事的手段提供证据。对意大利北部、中部和南部选定企业网站上的信息分三步进行了分析。第一步是调查内容的组织类别,第二步是检查内容的单词云,这有助于对三个不同领域的异同进行定性分析。最后,通过重构所考察的三个领域的酿酒厂的沟通模型的概念结构,将不同的策略形式化。结果表明,各地区采用的方法大不相同。意大利中部的葡萄酒厂专注于与公司的沟通,而北部和南部的葡萄酒厂则分别更关注生产方法和地域。由于对单词云的分析,也有可能揭示葡萄酒厂使用的叙事基础,以及意大利不同地区的典型沟通策略。
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引用次数: 0
What went right and what went wrong in my cellar door visit? A worldwide analysis of TripAdvisor’s reviews of Wineries & Vineyards 在我的地窖之旅中,哪些是对的,哪些是错的?TripAdvisor对Wineries & Vineyards的全球评论分析
Q1 Economics, Econometrics and Finance Pub Date : 2022-01-26 DOI: 10.36253/wep-10871
Elena Barbierato, I. Bernetti, Irene Capecchi
The purpose of this work is to study the issues of service quality and service failure during visits to cellar doors in the five regions where wine tourism is most developed: Hunter Valley (AU), Mendoza (AR), Napa Valley (the USA), Stellenbosch (ZA), and Tuscany (IT). We propose a methodology based on a combination of sentiment analysis and natural language processing applied to 89,672 TripAdvisor reviews. The results indicate that the issues most linked to service quality and service failure are as follows (in the order of importance): the quality of the main wine product, the experience in the tasting room, the organized tours, the empathy of the staff, the reliability of the staff, and the setting of the cellar and landscape. These themes are common to all five wine tourism regions, but each region treats them differently. The results obtained confirm and expand the results of previous studies and may prove useful both to professionals (wineries, tour operators, and travel agents) and for the design of a product that meets the needs of wine tourists. The main limitation of the study concerns the application of the methodology to the five most developed wine regions in the world; therefore, the results obtained may not be immediately applicable to the wine regions that are starting to develop wine tourism.
这项工作的目的是研究在五个葡萄酒旅游最发达的地区:猎人谷(AU),门多萨(AR),纳帕谷(美国),Stellenbosch (ZA)和托斯卡纳(IT)参观地窖时的服务质量和服务失败问题。我们提出了一种基于情感分析和自然语言处理相结合的方法,应用于89,672条TripAdvisor评论。结果表明,与服务质量和服务失败最相关的问题如下(按重要性排序):主要葡萄酒产品的质量、品酒室的体验、有组织的旅游、工作人员的同理心、工作人员的可靠性、酒窖和景观的设置。这些主题对所有五个葡萄酒旅游区都是共同的,但每个地区对待它们的方式不同。获得的结果证实并扩展了以前的研究结果,可能对专业人士(酿酒厂、旅游经营者和旅行社)和满足葡萄酒游客需求的产品设计都有用。该研究的主要局限性在于该方法仅适用于全球五个最发达的葡萄酒产区;因此,所得结果可能不会立即适用于开始发展葡萄酒旅游的葡萄酒产区。
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引用次数: 1
Viniculture and Tourism in the New World of Wine: a literature review from the American continent 葡萄酒新世界中的葡萄酒种植与旅游:来自美洲大陆的文献综述
Q1 Economics, Econometrics and Finance Pub Date : 2022-01-20 DOI: 10.36253/wep-10897
L. F. García-Rodea, H. Thomé-Ortiz, A. Espinoza‐Ortega, Pedro De Alcântara Bittencourt-César
In the so-called New World of Wine, the wine industry, particularly in the American continent, has increased its presence in various socioeconomic areas through strategies adapted to market conditions. This literature review aims to identify research on viticulture and wine tourism in the New World of Wine and categorize them to indicate new lines of research and knowledge gaps. Given that the consumption and production of wine in the American continent were generated in European migrations and through the cultural mobility of food consumer goods, wine production systems have been consolidated in some emerging territories. However, the scientific production in this regard shows essential areas of opportunity. 
在所谓的葡萄酒新世界,葡萄酒行业,特别是在美洲大陆,通过适应市场条件的战略,增加了其在各个社会经济领域的存在。本文献综述旨在确定葡萄酒新世界中葡萄栽培和葡萄酒旅游的研究,并对其进行分类,以指出新的研究方向和知识空白。鉴于美洲大陆葡萄酒的消费和生产是在欧洲移民和食品消费品的文化流动中产生的,葡萄酒生产系统在一些新兴地区得到了巩固。然而,这方面的科学成果显示了一些重要的机会领域。
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引用次数: 1
The competitive landscape in transitioning countries: the example of the Armenian wine industry 转型国家的竞争格局:以亚美尼亚葡萄酒行业为例
Q1 Economics, Econometrics and Finance Pub Date : 2022-01-20 DOI: 10.36253/wep-10657
Linda Bitsch, Barbara Richter, J. Hanf
Scholars showed that in transition and developing countries originating from the Soviet period, the degree of market competition is rather low, as large corporates that had been operating were still prevailing. One can assume that the markets had been highly attractive and many newcomers must have been interested in entering the market, due to fewer market participants, i.e. processors and retailers, but numerous farmers are engaged in the commodity production. This had provoked relatively high profitability for downstream firms acting on the local market and likely increased the market competition. However, evidence exists that market structures and hence competition is still hampered. Therefore, this study aims to show how competition in markets of transition countries has developed and provide a detailed description of the market structure to derive the degree of competition. As the subject of research, the Armenian wine industry has been exemplarily chosen as its wine industry is emerging and represents a key sector in the Armenian agri-food industry. Similar cases exist in other transitioning and developing countries. Empirical results from the qualitative research that allows a comprehensive overview of the whole sector reveal that the competition intensity is relatively low, and wine producers act in an oligopolistic market surrounding. Based on this, implications for producers and policy makers are derived, which include competitive and rural policy implications.
学者研究表明,在苏联时期的转轨国家和发展中国家,市场竞争程度很低,一直在经营的大公司仍然占主导地位。人们可以假设市场非常有吸引力,许多新来者一定有兴趣进入市场,因为市场参与者较少,即加工商和零售商,但许多农民从事商品生产。这使得下游企业在当地市场的盈利能力相对较高,并可能加剧市场竞争。然而,有证据表明,市场结构和竞争仍然受到阻碍。因此,本研究旨在展示转型国家的市场竞争是如何发展的,并提供市场结构的详细描述,以得出竞争程度。作为研究的主题,亚美尼亚葡萄酒工业被典型地选择,因为它的葡萄酒工业正在兴起,代表了亚美尼亚农业食品工业的一个关键部门。其他转型国家和发展中国家也存在类似的情况。定性研究的实证结果表明,整个行业的全面概述表明,竞争强度相对较低,葡萄酒生产商在寡头垄断的市场环境中行事。在此基础上,得出了对生产者和决策者的影响,其中包括竞争和农村政策的影响。
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引用次数: 1
Assessing preferences for mountain wine and viticulture by using a best-worst scaling approach: do mountains really matter for Italians? 使用最佳-最差比例法评估对山酒和葡萄栽培的偏好:山脉对意大利人真的重要吗?
Q1 Economics, Econometrics and Finance Pub Date : 2022-01-20 DOI: 10.36253/wep-10342
Mikael Oliveira Linder, Katia Laura Sidali, C. Fischer, Valérie Bossi Fedrigotti, D. Begalli, G. Busch
European Commission has recently published the rules on the use of the quality term "mountain product". The new regulation aims to promote the sustainable development of mountain areas and to facilitate the identification of mountain products by consumers. Despite the importance of viticulture for several European mountain communities and the growing interest of European consumers in quality certified foods, the regulation did not encompass wines. The literature addresses many issues regarding wines and consumer preferences, but so far mountain wines are not specifically researched. With this study, we seek to fill this gap by analysing Italian consumers’ preferences for mountain wines as well as their opinion on the inclusion of this product in the mountain labelling scheme. To do so, this study applies a best-worst scaling model and subsequent latent class analysis. Data was collected through an online questionnaire applied to a consumer panel. The results indicate that most of respondents are in favour of applying the mountain label to wines. The three most preferred attributes are related to human health, ecological sustainability and product typicity. Most of the participants gave less importance to the attributes that characterize mountain agriculture. Only one consumer segment valued some of these. The findings suggest that the inclusion of mountain wines in the labelling scheme may increase the interest of Italian wine consumers, especially if health, sustainability and typicity are ensured by producers.
欧盟委员会最近公布了关于使用质量术语“山地产品”的规则。新规定旨在促进山区的可持续发展,并方便消费者识别山地产品。尽管葡萄种植对一些欧洲山地社区很重要,欧洲消费者对质量认证食品的兴趣也越来越大,但这项规定并不包括葡萄酒。文献解决了许多关于葡萄酒和消费者偏好的问题,但到目前为止,山地葡萄酒还没有专门研究。通过这项研究,我们试图通过分析意大利消费者对山区葡萄酒的偏好以及他们对将该产品纳入山区标签计划的意见来填补这一空白。为此,本研究采用最佳-最差标度模型和随后的潜在类别分析。数据是通过向消费者小组应用在线问卷收集的。结果表明,大多数受访者赞成将山区标签应用于葡萄酒。三个最受欢迎的属性与人类健康、生态可持续性和产品类型有关。大多数参与者不太重视山地农业的特征。只有一个消费者群体重视其中的一些。研究结果表明,将山地葡萄酒纳入标签计划可能会增加意大利葡萄酒消费者的兴趣,特别是如果生产商确保健康、可持续性和典型。
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引用次数: 0
Influence of wine storytelling on the global wine tourism experience 葡萄酒故事对全球葡萄酒旅游体验的影响
Q1 Economics, Econometrics and Finance Pub Date : 2022-01-20 DOI: 10.36253/wep-11454
V. Santos, Á. Dias, Paulo Ramos, Arlindo Madeira, B. Sousa
The aim of this paper is to evaluate the role of wine storytelling as an antecedent in the wine tourism experience, namely on other constructs such as winescape attributes, sensorial attraction, wine excitement and cultural experience. This study analyses the combined use of five wine tourism experience dimensions as well the influence of storytelling as a key antecedent of the wine experience. This study extends existing knowledge by identifying new key drivers which focus on wine tourist behavioural responses within visits to the wine cellars. Data were collected within two wine tourism settings in Madeira and Porto wine cellars, from two convenience samples of 647 international wine tourists. Using partial least square structural equation modeling, the results show a direct impact of wine storytelling on the wine tourism experiences of wine tourists, through winescape attributes and sensorial attraction, that also act as mediators, with wine excitement and cultural experience as the outcomes of the visit/tasting.
本文的目的是评估葡萄酒故事叙述在葡萄酒旅游体验中的作用,即在葡萄酒逃避属性、感官吸引力、葡萄酒兴奋和文化体验等其他结构上的作用。本研究分析了五个葡萄酒旅游体验维度的组合使用,以及故事叙述作为葡萄酒体验的关键前提的影响。本研究通过确定新的关键驱动因素扩展了现有的知识,这些驱动因素关注的是葡萄酒游客在参观酒窖时的行为反应。数据是在马德拉和波尔图酒窖的两个葡萄酒旅游设置中收集的,来自647名国际葡萄酒游客的两个方便样本。利用偏最小二乘结构方程模型,研究结果表明,葡萄酒叙事对葡萄酒游客的葡萄酒旅游体验有直接影响,通过葡萄酒逃避属性和感官吸引力作为中介,葡萄酒兴奋和文化体验作为参观/品尝的结果。
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引用次数: 2
Competitiveness framework to support regional-level decision-making in the wine industry: a systematic literature review 竞争力框架,以支持区域层面的决策在葡萄酒行业:系统的文献综述
Q1 Economics, Econometrics and Finance Pub Date : 2021-11-09 DOI: 10.36253/wep-10131
Jorge Mota, R. Costa, António Moreira, Silvana Serrão, Carlos Costa
This study aims to identify the main performance indicators and group them in dimensions within a regional competitiveness framework to support decision-making in the wine industry. For this research, a systematic literature review (SLR) was conducted in the Scopus database. There is a limited number of studies identifying indicators with impact on the performance of wine regions, and even fewer studies including indicators in an integrated approach to measure the different dimensions of wine regions’ performance. From a set of 85 papers, only 9 studies related to performance indicators with a specific focus on the regional level were considered. We document that under a convention framework, economic and territorial indicators cover 84.90% of all SLR indicators analysed, and under a regional competitiveness framework, infrastructure and innovation and intellectual capital indicators fill 81.25% of all the indicators. As this group of indicators is limited to a set of sub-dimensions, we found that several groups of indicators are misrepresented, such as the ones related to human and socio-cultural capital areas, which play a crucial role in the regional competitiveness of the wine industry. This paper contributes to the literature identifying indicators according to convention and regional competitiveness frameworks in three dimensions – economic, environmental and territorial dimensions and five main areas – productive capital, human capital, socio-cultural capital, infrastructure and intellectual capital. These indicators are to be used at regional-level to support decision-making in the wine industry. For regional entities, it discloses the most pertinent indicators which need improvement to craft regional strategies. This framework is of added value for policymakers to customize their support programmes so that specific producers can enhance their competitive strategies. It could also be deployed in teaching programmes as a tool to address the importance of aligning different types of indicators to achieve better performance in the wine industry.
本研究旨在确定主要绩效指标,并在区域竞争力框架内对其进行维度分组,以支持葡萄酒行业的决策。本研究在Scopus数据库中进行了系统文献综述(SLR)。确定影响葡萄酒产区绩效的指标的研究数量有限,甚至更少的研究包括以综合方法衡量葡萄酒产区绩效的不同维度的指标。在一组85篇论文中,只考虑了9项与具体侧重于区域一级的绩效指标有关的研究。我们发现,在常规框架下,经济和领土指标占所有SLR指标的84.90%,而在区域竞争力框架下,基础设施、创新和智力资本指标占所有指标的81.25%。由于这组指标仅限于一组子维度,我们发现有几组指标被歪曲了,例如与人力和社会文化资本领域相关的指标,这些指标在葡萄酒行业的区域竞争力中起着至关重要的作用。本文为根据传统和区域竞争力框架在三个维度(经济、环境和领土维度)和五个主要领域(生产资本、人力资本、社会文化资本、基础设施和智力资本)确定指标的文献做出了贡献。这些指标将用于区域一级,以支持葡萄酒行业的决策。对于区域实体,它揭示了需要改进的最相关指标,以制定区域战略。这一框架对决策者定制其支助方案具有附加价值,从而使特定生产者能够加强其竞争战略。它还可以作为一种工具部署在教学计划中,以解决调整不同类型指标以提高葡萄酒行业绩效的重要性。
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引用次数: 2
Adaptive market hypothesis: An empirical analysis of the Wine Market 适应性市场假说:葡萄酒市场的实证分析
Q1 Economics, Econometrics and Finance Pub Date : 2021-11-08 DOI: 10.36253/wep-9492
Anoop S Kumar
We test the nature of weak form informational efficiency present in the wine market using daily return of LIV-EX 50 index from 1/1/2010 to 12/6/2020. First, we employ a number of statistical tests including variance ratio tests, tests for linear and non-linear dependence and Hurst coefficient. The tests are applied on the full dataset and on four non overlapping sub-samples of equal length. The variance ratio tests provide a mixed regarding informational efficiency. Evidence of non-linear dependence in the return series was found. The Hurst coefficient values confirm the presence of long run persistence in the wine market. Based on the mixed evidence, we test the possibility of adaptive nature of the wine market. We employ the newly proposed Adaptive Index (AI) to quantify the degree of information inefficiency in the wine market at any instance. Our results confirm that wine market is adaptive and periodically shifts between states of efficiency and inefficiency. The wine market is found to be relatively free from the Covid-19 induced shock and the safe haven property of wine is thus confirmed. Finally, impact of various macroeconomic and financial events on wine market efficiency is identified by using AI.
我们使用2010年1月1日至2020年12月6日期间LIV-EX 50指数的日回报率来测试葡萄酒市场中存在的弱形式信息效率的性质。首先,我们采用了一些统计检验,包括方差比检验、线性和非线性相关性检验以及赫斯特系数检验。测试应用于整个数据集和四个长度相等的非重叠子样本。方差比检验提供了关于信息效率的混合。在回归序列中发现了非线性相关性的证据。赫斯特系数值证实了葡萄酒市场存在长期持续性。基于混合证据,我们检验了葡萄酒市场适应性的可能性。我们采用新提出的自适应指数(AI)来量化葡萄酒市场在任何情况下的信息低效程度。我们的研究结果证实,葡萄酒市场是适应性的,并在效率和低效状态之间周期性地变化。葡萄酒市场相对没有受到新冠肺炎引发的冲击,因此葡萄酒的避险特性得到了证实。最后,利用人工智能识别了各种宏观经济和金融事件对葡萄酒市场效率的影响。
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引用次数: 3
Productive efficiency of wine grape producers in the North of Portugal 葡萄牙北部酿酒葡萄生产商的生产效率
Q1 Economics, Econometrics and Finance Pub Date : 2021-09-15 DOI: 10.36253/wep-8977
Micael Santos, Xosé Antón Rodríguez, A. Marta-Costa
Portugal is a country traditionally dedicated to viticulture and characterized by the production of wines of high quality. However, although it continues to be a major player in the world, both in the extension of vineyards and in the production of wine, it is certain that in recent years Portugal have lost market share in these areas. In this context, it is interesting to analyze if this situation could be related to the level of productive efficiency of vineyards. Therefore, the aims of this study are to analyse the farms that are efficiently allocating resources to achieve maximum production and to identify characteristics that make the farm more efficient. In addition, we want to analyse the productive efficiency of the farms from a regional perspective. To achieve this purpose, we use a database collected by face-to-face surveys from a sample of 154 wine-growing farms with specific input-output information from 2017. These farms are locating in the three regions of the North of Portugal (Minho, Douro and Trás-os-Montes), which represents more than 40% of the Portuguese vineyard area. To analyse the productive efficiency of the farms, we use the Stochastic Frontier Analysis (SFA). The results show that the efficiency level in the wine-growing farms from the North of Portugal is arround 67%, but with significant differences at regional level. Many of these discrepancies may be due to structural factors, such as the type of grape produced in each region. In conclusion, the findings make evident that the most efficient farms are not the most profitable due to the structure of the existing value chain.
葡萄牙是一个传统上致力于葡萄栽培的国家,其特点是生产高质量的葡萄酒。然而,尽管葡萄牙在葡萄园扩建和葡萄酒生产方面仍然是世界上的主要参与者,但可以肯定的是,近年来葡萄牙在这些领域失去了市场份额。在这种情况下,分析这种情况是否与葡萄园的生产效率水平有关是很有趣的。因此,本研究的目的是分析有效分配资源以实现最大产量的农场,并确定使农场更高效的特征。此外,我们希望从区域角度分析农场的生产效率。为了实现这一目的,我们使用了一个通过面对面调查从154个葡萄酒种植农场样本中收集的数据库,其中包含2017年的具体投入产出信息。这些农场位于葡萄牙北部的三个地区(Minho、Douro和Trás-os-Montes),占葡萄牙葡萄园面积的40%以上。为了分析农场的生产效率,我们使用了随机前沿分析(SFA)。结果表明,葡萄牙北部葡萄酒种植场的效率水平约为67%,但在地区层面上存在显著差异。其中许多差异可能是由于结构因素造成的,例如每个地区生产的葡萄类型。总之,研究结果表明,由于现有价值链的结构,最高效的农场并不是最有利可图的。
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引用次数: 3
How do sparkling wine producers adopt a sub-appellation? Evidence from an exploratory study on heroic Prosecco Superiore Rive 起泡酒生产商是如何采用子产区的?来自英勇的普洛赛克河探索性研究的证据
Q1 Economics, Econometrics and Finance Pub Date : 2021-09-01 DOI: 10.36253/wep-9900
L. Barisan, L. Galletto
This paper investigates why wineries producing Conegliano Valdobbiadene Prosecco Protected Denomination of Origin (CVPP) wines decided to adopt the sub-appellation (SA) “Rive” as a way to increase the value of their wines. We estimated both a logistic and a linear regression to explain Rive SA firms’ choices and market growth drivers, respectively. By using data gathered from CVPP producers, we divided wineries into two groups, those that have adopted the Rive SA and those that have not. By means of a stepwise procedure, we categorized factors that were likely to explain the Rive SA choice within a set of structural, marketing and wine tourism-related variables. The results showed that structural drivers such as the human capital of younger producers, pressure tank sizes, competitive positioning in the market and in the field of wine tourism hospitality, and involvement in ad hoc promotional activities (i.e., Primavera del Prosecco) have the greatest effects on the choice of the Rive SA. The synergistic effects of cellar door sales, small firm sizes and specific foreign markets (i.e., the United Kingdom and the United States) have emerged, on the other hand, as vital factors in the growth of the Rive SA in terms of market share. The adoption of the Rive SA may play an important role in supporting and valuing the heroic viticulture-based economy and may help the CVPP Tutelary Consortium to appropriately undertake promotional strategies to differentiate wines and improve competitiveness. This could have positive effects on wine tourism, hospitality and winery visits in light of the recent recognition of the CVPP as the 55th Italian UNESCO World Heritage site.
本文调查了为什么生产Conegliano Valdobbiadene Prosecco受保护原产地命名(CVPP)葡萄酒的酒庄决定采用“Rive”子名称(SA)来提高葡萄酒的价值。我们估计了逻辑回归和线性回归,分别解释了Rive SA公司的选择和市场增长驱动因素。通过使用从CVPP生产商收集的数据,我们将酒庄分为两组,一组采用了Rive SA,另一组没有采用。通过逐步程序,我们在一组结构、营销和葡萄酒旅游相关变量中对可能解释Rive SA选择的因素进行了分类。结果表明,结构驱动因素,如年轻生产商的人力资本、压力罐大小、市场和葡萄酒旅游接待领域的竞争定位,以及参与特别促销活动(即Primavera del Prosecco),对Rive SA的选择影响最大,另一方面,小公司规模和特定的外国市场(即英国和美国)已成为Rive SA市场份额增长的重要因素。Rive SA的采用可能在支持和重视以葡萄栽培为基础的英雄经济方面发挥重要作用,并可能有助于CVPP Tutelary Consortium适当采取促销策略,以区分葡萄酒并提高竞争力。鉴于CVPP最近被联合国教科文组织认定为第55个意大利世界遗产,这可能会对葡萄酒旅游、招待和酒庄参观产生积极影响。
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引用次数: 1
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Wine Economics and Policy
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