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"That is somebody's husband": Face-saving Strategies in Doctor-Patient Interaction in a Public Health Facility in Kenya. “那是某人的丈夫”:肯尼亚一家公共卫生机构医患互动中的面子策略。
Q4 Medicine Pub Date : 2025-04-17 DOI: 10.3138/cam-2024-0021
Melvin Ouma-Odero

This study examines face-work and politeness strategies during interactions between a female doctor and two male patients presenting with sexual and reproductive health issues at a public hospital in Kenya. Grounded in the conceptual frameworks of face-work and politeness, this study explores how face-saving and face-threatening acts are managed in medical encounters. It considers the cultural and gendered aspects of politeness in these interactions. The analysis of the qualitative data collected through recordings, participant observation, and a follow-up interview with the doctor has led to the following findings. The doctor uses indirect language and culturally sensitive communication to preserve the male patients' positive face, particularly around stigmatized issues such as sexually transmitted infections. The male patients employ defensive face-work to maintain their social image and masculinity. This study sheds light on the power dynamics, politeness strategies, and cultural norms that shape doctor-patient interactions in reproductive health settings, contributing to a deeper understanding of gendered communication in healthcare.

本研究考察了在肯尼亚一家公立医院,一位女医生和两名患有性健康和生殖健康问题的男病人互动时的面部表情和礼貌策略。本研究以面子工作和礼貌的概念框架为基础,探讨了在医疗遭遇中如何处理面子保护和面子威胁行为。它考虑了这些互动中礼貌的文化和性别方面。通过记录、参与观察和对医生的随访访谈收集的定性数据进行分析,得出以下结论。医生使用间接的语言和文化敏感的沟通来保持男性患者的积极面貌,特别是在性传播感染等污名化问题上。男性患者采用防御性面部整形来维护自己的社会形象和男子气概。本研究揭示了权力动态,礼貌策略和文化规范,塑造了生殖健康环境中的医患互动,有助于更深入地了解医疗保健中的性别沟通。
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引用次数: 0
The Use of Dialogical Strategies to Construct Credibility in Narratives of Contested Illnesses. 运用对话策略构建争议性疾病叙事的可信度。
Q4 Medicine Pub Date : 2025-04-16 DOI: 10.3138/cam-2024-0013
Roxana Delbene

This paper is a discourse analysis based on three illness narratives, known as autopathographies/memoirs, selected from a larger study. The memoirs were written in English by patients who suffered from contested illnesses. The memoirists report that as patients, they have encountered skepticism from their doctors regarding the doctorability of their conditions. Drawing on the theory of dialogism, the theory of memoirs, narrative analysis, and evaluation in linguistics, this paper argues that these memoirists answer their doctors, among other addressees, to vindicate themselves. They covertly claim that (a) their visceral authority is right and (b) their illness narratives are credible and real rather than imaginary. The close reading technique is used to analyze the memoirists' use of devices in the orientation section of the memoirs. Direct evidentials, combined with the mirative stance and deferred realization, are observed as firsthand sources of information. More specifically, prolepsis, ventriloquism, quotative evidential, and intertextuality are observed as secondhand sources of information. Whereas the devices associated with the firsthand sources of information enhance the subjective stance of the visceral authority as inalienable, the devices associated with the secondhand sources vouch for credibility by providing an objective source of information. In constructing credibility, these memoirs contribute to normalizing contested illnesses.

本文是一个基于三种疾病叙述的话语分析,被称为自解剖/回忆录,从一个更大的研究中选择。这些回忆录是由患有争议性疾病的患者用英语撰写的。回忆录作者报告说,作为病人,他们遇到了医生对他们的病情的可治疗性的怀疑。本文利用语言学中的对话理论、回忆录理论、叙事分析和评价理论,论证了这些回忆录作者在回答他们的医生和其他收信人的问题时,为自己辩护。他们暗中声称(a)他们内心的权威是正确的,(b)他们对疾病的叙述是可信的、真实的,而不是虚构的。在回忆录的定位部分,运用细读的方法分析了回忆录作者对写作手法的运用。直接证据,结合镜像立场和延迟实现,被视为第一手的信息来源。更具体地说,预言、腹语、引语证据和互文性被认为是二手信息来源。与第一手信息来源相关的设备增强了内在权威作为不可剥夺的主观立场,而与二手信息来源相关的设备通过提供客观信息来源来保证可信度。在构建可信度的过程中,这些回忆录有助于使有争议的疾病正常化。
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引用次数: 0
The Nature of Interprofessional Collaboration between Radiation Therapists and Radiation Oncologists in The South African Setting. 南非背景下放射治疗师和放射肿瘤学家跨专业合作的性质。
Q4 Medicine Pub Date : 2025-04-16 DOI: 10.3138/cam-2024-0024
Marlene Coetzee, Germaine Lovric, Julius Thambura

This study aims to explore the nature of interprofessional collaboration between radiation therapists (RTTs) and radiation oncologists (ROs) during radiation therapy (RT), with the shared goal of treating patients with radiation. Generally, there seems to be a lack of studies describing the nature of interprofessional collaboration between RTTs and ROs. The present study adopts an exploratory descriptive qualitative research design. The setting is the private and public RT departments situated in the Tshwane municipal area, Gauteng, South Africa. A variation is noted between the Health Professions Council of South Africa (HPCSA) scope of practice for RTTs, published in 1979, and the new scope circulated for comment in 2021. Practising RTTs and ROs have been invited to take part in semi-structured interviews by using expert purposive sampling. Ten radiation therapists and seven radiation oncologists were interviewed, and data analysis included content and thematic analysis. Two main themes emerging from the data were the dual purpose of collaborative communication and grappling with the collaborative communication divide. The findings indicate team structure issues, the fact that the two disciplines mostly work in separate locations, and the status of current communication being dominated by intermediaries are perceived by the participants to hinder collaborative communication between the two professional groups.

本研究旨在探讨放射治疗师(rtt)和放射肿瘤学家(ROs)在放射治疗(RT)期间的跨专业合作的本质,以治疗放射患者为共同目标。一般来说,似乎缺乏描述rtt和ro之间跨专业合作性质的研究。本研究采用探索性描述性质的研究设计。背景是位于南非豪登省Tshwane市区的私人和公共交通部门。注意到1979年发布的南非卫生专业委员会(HPCSA) rtt实践范围与2021年分发征求意见的新范围之间存在差异。执业执业执业治疗师和注册营养师已获邀请以专家有目的抽样的方式参加半结构化访谈。对10名放射治疗师和7名放射肿瘤学家进行访谈,数据分析包括内容分析和主题分析。从数据中出现的两个主要主题是协作通信的双重目的和解决协作通信鸿沟。研究结果表明,团队结构问题,两个学科大多在不同的地点工作的事实,以及当前由中介主导的沟通状态,被参与者认为阻碍了两个专业群体之间的协作沟通。
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引用次数: 0
Gaze Direction as Framing for Interaction in Sign Language-Interpreted Routine Postnatal Visits. 注视方向作为手语解释的常规产后随访中互动的框架。
Q4 Medicine Pub Date : 2025-04-15 DOI: 10.3138/cam-2024-0022
Marita Løkken

This study aims to gain insight into participants' use of gaze in sign language-interpreted consultations in health centres for babies and toddlers in the Norwegian context. The study investigates how gaze direction and eye contact frame the interaction between participants comprising mothers who are deaf and health personnel who are hearing. The empirical material is based on five video recordings of interpreted health consultations, and multimodal interaction analysis is used to examine the participants' use of gaze in these interactions. The analysis demonstrates differences in eye contact that provide participants with access to different footings because of their language modalities and language knowledge. The mothers and the sign language interpreters take responsibility for the interaction when the health professional is unaware of the importance of a specific gaze in sign language. When taking responsibility, they shift between frontstage and backstage activity. In addition, the mothers do not have full access to the interaction, even with sign language interpreters present. The findings show that it is imperative that health personnel know how to communicate with deaf parents and how to work with sign language interpreters.

本研究旨在深入了解挪威婴幼儿保健中心手语翻译咨询中参与者使用凝视的情况。该研究调查了凝视方向和目光接触如何构成参与者之间的互动,参与者包括失聪的母亲和听力正常的卫生人员。经验材料是基于五个视频记录的解释健康咨询,多模态互动分析用于检查参与者在这些互动中使用凝视。分析表明,由于参与者的语言形态和语言知识不同,目光接触的差异为他们提供了不同的立足点。当卫生专业人员没有意识到手语中特定凝视的重要性时,母亲和手语翻译负责互动。在承担责任时,他们会在前台和后台活动之间转换。此外,即使有手语翻译在场,母亲们也不能完全参与互动。研究结果表明,卫生人员必须知道如何与失聪父母沟通,以及如何与手语翻译合作。
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引用次数: 0
"I do not know these words, neither does he": Unravelling Multilingual and Multiparty Communication in Speech and Language Therapy. “我不知道这些词,他也不知道”:言语和语言治疗中的多语言和多方交流。
Q4 Medicine Pub Date : 2025-04-15 DOI: 10.3138/cam-2024-0011
Sione Twilt, Jan D Ten Thije, Karin Neijenhuis, Rick de Graaff

Speech language therapists (SLTs) are often challenged in their work with patients with different communication vulnerabilities. Even though SLTs are trained experts in communication, experiences from the field indicate that they often feel uncertain in interactions with multilingual patients and their families. This paper explores how language discordance between SLTs and multilingual parents influences regular institutional interaction. A discourse analysis is conducted on 33 authentic transcripts of specific discourse types between SLTs, parents, and their children within a multilingual constellation. Three emerging themes are discussed: (a) applied interactional strategies (b) involving the child in interaction and (c) addressing future parental engagement in therapy. By reconstructing discourse it is apparent that the knowledge of SLTs and parents does not always align, which influences the transfer of this knowledge, resulting in less achievement of interactional goals. When a language discordance is present, the participants have no equal access to interpretative processes in communication due to different linguistic and cultural frameworks, leading to less successful interactions and an asymmetrical relation between the participants. In successful interactions, alignment and shared decision-making are achieved through discourse by actively involving the patients and the parents, creating shared responsibility, and applying supportive communicative strategies for inclusive multilingualism.

语言治疗师(slt)在治疗具有不同沟通缺陷的患者时经常面临挑战。尽管语言治疗师是训练有素的沟通专家,但来自该领域的经验表明,他们在与多语种患者及其家属的互动中经常感到不确定。本文探讨了语言障碍对多语父母的影响。本文对多语星座中特定语篇类型的33份真实文本进行了语篇分析。讨论了三个新兴主题:(a)应用互动策略(b)让孩子参与互动(c)解决未来父母参与治疗的问题。通过话语重构,我们可以明显地看到,语言障碍者和父母的知识并不总是一致的,这影响了这种知识的转移,导致互动目标的实现较少。当存在语言不协调时,由于不同的语言和文化框架,参与者在沟通中的解释过程中没有平等的机会,导致互动不太成功,参与者之间的关系不对称。在成功的互动中,协调一致和共同决策是通过话语实现的,通过患者和家长的积极参与,创造共同的责任,并应用支持性的交际策略来实现包容性多语。
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引用次数: 0
(Un)certainty and Risk Communication on COVID-19 Vaccines: A Comparison Between Civilian and Military Discourse. COVID-19疫苗的确定性和风险沟通:民用和军事话语的比较
Q4 Medicine Pub Date : 2025-04-15 DOI: 10.3138/cam-2024-0016
Roxanne Barbara Doerr

One of the main, unsolved controversies that has developed throughout the COVID-19 emergency concerned the safety and multifaceted communication of its vaccine. Therefore, it represents an exemplary starting place for reflections on the linguistic and discursive strategies of medical risk and uncertainty communication enacted by authorities who must reassure and guide nonspecialists and professionals. The present study compares two institutions with differing communicative frameworks, i.e., the US Department of Defense, which follows a militaristic "natural objectivism" model implemented in the course of an emergency, and the World Health Organization (WHO), which raises ethical questions on the equity and humanitarian aspects of any vaccination delivery by means of a "cultural relativism" framework. The study makes use of two corpora consisting of various texts and documents (guides, press releases, memos, and frequently asked questions [FAQs]) from the two websites to examine their discursive and stylistic practices. The analysis begins with the multimodal risk communication presented in the two institutions' webpages on COVID-19 vaccines, complemented by a corpus stylistics and corpus-assisted discourse analysis on the aspects of storytelling, transparency, trust building, hedging, probability, and approximation. The study highlights, on the one hand, the DoD's confidence and continuous experience, but also its limited public information and, on the other hand, the WHO's transparency and trust engenderment, but also its emphasis on uncertainty. In conclusion, it argues and reflects on a possible convergence of the two approaches in providing reassuring and trustworthy health care communication in the face of uncertainty.

在COVID-19紧急情况期间出现的主要未解决的争议之一涉及疫苗的安全性和多方面沟通。因此,它代表了一个示范性的起点,反思的语言和话语策略的医疗风险和不确定性的沟通制定当局谁必须保证和指导非专业人士和专业人士。本研究比较了两个具有不同沟通框架的机构,即美国国防部和世界卫生组织(世卫组织),前者遵循在紧急情况过程中实施的军国主义“自然客观主义”模式,后者通过“文化相对主义”框架对任何疫苗接种的公平性和人道主义方面提出伦理问题。本研究使用了两个语料库,包括来自这两个网站的各种文本和文件(指南、新闻稿、备忘录和常见问题),以检查他们的话语和风格实践。分析从这两个机构关于COVID-19疫苗的网页上展示的多模式风险沟通开始,辅以语料库文体学和语料库辅助的话语分析,涉及讲故事、透明度、建立信任、对冲、概率和近似等方面。该研究一方面强调了国防部的信心和持续的经验,但也强调了其有限的公共信息,另一方面强调了世卫组织的透明度和信任产生,但也强调了不确定性。总之,它争论并反映了在面对不确定性时提供可靠和值得信赖的卫生保健沟通的两种方法的可能趋同。
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引用次数: 0
Implications of HIV status disclosure: Exploring the experiences of pregnant and postpartum women in Southwestern Uganda. 艾滋病毒状况披露的影响:探索乌干达西南部孕妇和产后妇女的经历。
Q4 Medicine Pub Date : 2025-01-01 DOI: 10.3138/cam-24959-Thompson
Rachel G A Thompson, Jerry John Nutor, Pascal Agbadi, Ebenezer Agbaglo, Geoffrey Anguyo

Disclosure of HIV status is critical for HIV prevention and control. However, although the benefits of HIV disclosure have received extensive documentation, the same cannot be said for its drawbacks. In the current study, we used a descriptive qualitative study design to highlight the implications of disclosure among 30 pregnant and postpartum women living with HIV in Uganda. We conducted a qualitative content analysis and found that healthcare professionals responded positively and supportively when HIV-positive pregnant and postpartum women disclosed their status, and that individuals who disclosed their status to their husbands but not to wider circles also experienced no mistreatment or discrimination. Contrarily, however, some husbands reacted unfavourably to their wife's HIV-positive status when a larger audience was involved in the disclosure. In particular, we discovered that co-wives and in-laws promoted stigmatization, including violence, by husbands. The interaction between these HIV-positive women and their mothers also demonstrated both positive and negative implications. This counterintuitive attitude has the consequence of reducing the uptake of antiretroviral drugs. There is therefore a need for policies and initiatives that not only encourage disclosure to health professionals, spouses and a few close relatives or friends but prevent stigmatization, violence and other forms of abuse against HIV-positive women.

披露艾滋病毒状况对预防和控制艾滋病毒至关重要。然而,尽管披露艾滋病毒的好处已经得到了广泛的记录,但它的缺点却并非如此。在当前的研究中,我们采用了描述性定性研究设计,以强调在乌干达30名感染艾滋病毒的孕妇和产后妇女中披露信息的影响。我们进行了定性内容分析,发现当艾滋病毒阳性的孕妇和产后妇女透露自己的状况时,医疗保健专业人员的反应是积极和支持的,而那些向丈夫透露自己状况但不向更广泛的圈子透露自己状况的人也没有受到虐待或歧视。然而,与此相反的是,当有更多的人参与披露时,一些丈夫对其妻子的艾滋病毒阳性状况反应不佳。特别是,我们发现,共同妻子和姻亲促进了丈夫的污名化,包括暴力。这些艾滋病毒阳性妇女与其母亲之间的相互作用也显示出积极和消极的影响。这种违反直觉的态度导致抗逆转录病毒药物的使用减少。因此,有必要制定政策和举措,不仅鼓励向保健专业人员、配偶和少数近亲或朋友披露情况,而且防止对艾滋病毒阳性妇女的污名化、暴力和其他形式的虐待。
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引用次数: 0
Who is leading the debate? Comparing representations of the public, politicians and experts in newspaper coverage of COVID-19 policies in the UK. 谁在主导这场辩论?比较英国报纸对COVID-19政策报道中公众、政治家和专家的代表。
Q4 Medicine Pub Date : 2025-01-01 Epub Date: 2025-04-04 DOI: 10.3138/cam-2025-0202
Yuze Sha, Gavin Brookes

This article presents a critical discourse analysis comparing linguistic representations of the public, experts, and politicians in UK newspaper reporting on COVID-19 policies. The analysis focuses on 120 articles published between 2020 and 2022, sourced from four national newspapers representing a cross-section of political leanings and formats. Quantitative and qualitative analyses of references and quotations suggest that the public is primarily represented as a collective entity, with functional references, rather than as distinct individual actors. Moreover, although the public is the most frequently mentioned among the groups considered, their engagement is mostly conveyed through emotional expressions of vulnerability, with little representation of individual voices. In contrast, politicians are depicted as individuals with far greater agency. Public health experts, meanwhile, are represented as having a marginal role in influencing policy decisions. The analysis of direct quotations carried in the media demonstrates that the stances expressed toward policies in such quotations consistently align with the ideological orientations of the newspapers across all three social groups. In newspapers with distinct left- or right-leaning perspectives, direct quotes tend to show greater levels of policy disagreement than in less ideologically polarised publications. Given that news discourse has been found to strongly influence public perceptions of public health policies, we suggest that the public might be better served by newspaper coverage of health crises that counters the trend of prioritising political biases over evidence-based conclusions. Moreover, featuring the perspectives of the public more prominently in such coverage might enhance positive policy engagement from some sections of the public.

本文对英国报纸报道COVID-19政策时公众、专家和政治家的语言表达进行了批判性话语分析。该分析侧重于2020年至2022年期间发表的120篇文章,这些文章来自四家全国性报纸,代表了政治倾向和政治形式的各个方面。对参考文献和引文的定量和定性分析表明,公众主要是作为一个具有功能参考文献的集体实体,而不是作为独特的个体行动者。此外,尽管在考虑的群体中,公众是最常被提及的,但他们的参与主要是通过脆弱的情感表达来传达的,很少有个人声音的代表。相比之下,政治家被描绘成具有更大能动性的个体。与此同时,公共卫生专家被认为在影响政策决定方面发挥着边缘作用。对媒体直接引用的分析表明,这些引用中表达的政策立场与所有三个社会群体的报纸的意识形态取向一致。在具有明显左倾或右倾观点的报纸上,直接引用往往比意识形态不那么两极分化的出版物显示出更大程度的政策分歧。鉴于新闻话语已被发现对公众对公共卫生政策的看法产生强烈影响,我们建议,报纸对卫生危机的报道可能会更好地为公众服务,以对抗优先考虑政治偏见而不是基于证据的结论的趋势。此外,在这类报道中更加突出公众的观点,可能会增强部分公众对政策的积极参与。
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引用次数: 0
Person reference and related attributes in positive and negative Yelp hospital reviews. 正面和负面Yelp医院评论中的人员参考和相关属性。
Q4 Medicine Pub Date : 2025-01-01 Epub Date: 2025-04-04 DOI: 10.3138/cam-2024-0025
Camilla Vásquez, Melike Akay

In the last decade, a number of studies from medical sciences have analyzed data from the reviewing platform Yelp to explore patient satisfaction. Many of these have adopted a thematic analytic approach and have consistently found that patients tend to discuss nonclinical issues far more frequently than they do clinical issues. Specifically, patient narratives frequently mention interpersonal interactions and communications with physicians and staff. Our study builds on this scholarship by providing a more fine-grained discourse analysis of Yelp reviews in order to better understand the ways in which patients refer to their encounters and interactions with doctors, nurses, and staff members in a set of hospital reviews. Our analysis of 100 positive and negative reviews of 10 hospitals found that reviews were often written by family members on behalf of patients rather than by the patients themselves. In addition, reviewers were far more likely to name specific individuals in positive reviews; conversely, negative reviews featured more impersonal constructions. The study also found that different types of linguistic resources (i.e., adjectives versus verbs) were used by reviewers for positively evaluating physicians and nurses, respectively, and that negative reviews of physicians, nurses, and staff discussed a range of different communicative behaviors. Finally, our findings suggest that some complaints about hospital employees may, in fact, point to larger, organization-level problems.

在过去的十年里,医学科学的一些研究分析了来自点评平台Yelp的数据,以探索患者满意度。其中许多采用了主题分析方法,并一致发现患者倾向于讨论非临床问题远多于临床问题。具体来说,患者叙述经常提到与医生和工作人员的人际交往和沟通。我们的研究建立在这一学术研究的基础上,通过对Yelp评论进行更细致的话语分析,以便更好地理解患者在一系列医院评论中提及他们与医生、护士和工作人员的接触和互动的方式。我们对10家医院的100条正面和负面评论进行了分析,发现这些评论往往是由患者的家属代表患者撰写的,而不是患者本人。此外,评论者更有可能在正面评论中点名具体的个人;相反,负面评论的特点是更多的非人格化结构。研究还发现,评论者分别使用不同类型的语言资源(即形容词与动词)对医生和护士进行正面评价,而对医生、护士和工作人员进行负面评价则讨论了一系列不同的交际行为。最后,我们的研究结果表明,对医院员工的一些投诉实际上可能指向更大的组织层面的问题。
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引用次数: 0
Changes in a therapeutic intervention and the patient's responses to this intervention over the course of therapy: A longitudinal case study. 治疗干预的变化和患者在治疗过程中对这种干预的反应:一项纵向病例研究。
Q4 Medicine Pub Date : 2025-01-01 Epub Date: 2025-04-04 DOI: 10.3138/cam-2025-0004
Carolina Fenner

To examine change in psychotherapeutic conversations, Conversation Analysis (CA) can be a powerful tool. The present study goes beyond previous studies for conducting a longitudinal analysis of psychotherapy by focusing on both conversational partners equally-the therapist and her interventions and the patient and her responses. Video recordings of sessions involving an entire outpatient psychodynamic psychotherapy in the German language serve as database. The analysis demonstrates evidence of change in the actions of both participants. The therapist, for example, changes her choice of words over the course of the therapy, indicating in later sessions that she relies on previous interventions and assumes that the patient has gained knowledge. In the first half of the therapy, the patient offers usually dispreferred responses. Toward the end of the therapy, she offers less dispreferred responses but still does not cooperate completely. This study shows how changes in both the therapist's interventions and the patient's responses can be recognized over the course of psychotherapy sessions, even if these changes are rather small.

为了检查心理治疗对话的变化,对话分析(CA)可以是一个强大的工具。目前的研究超越了以往的研究,通过对对话双方——治疗师和她的干预以及患者和她的反应——的同等关注,对心理治疗进行了纵向分析。包括整个门诊心理动力学心理治疗的录像记录以德语作为数据库。分析显示了双方参与者行为变化的证据。例如,治疗师在治疗过程中改变了她的用词,在后来的治疗中表明她依赖于先前的干预,并假设患者已经获得了知识。在治疗的前半段,患者通常会给出不受欢迎的反应。在治疗结束时,她提供了较少的不受欢迎的反应,但仍然没有完全合作。这项研究表明,在心理治疗过程中,治疗师的干预和患者的反应的变化是如何被识别出来的,即使这些变化相当小。
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引用次数: 0
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