Pub Date : 2019-07-05DOI: 10.15581/015.XXII.2.27-61
Lucio Lescano-Duncan
Many studies have focused on customer value and how it is created based on the performance of front-line employees in addition to the unquestionable role of top management. It is also necessary to analyze the creation of value within the organization from the role of middle managers. These managers are crucial to orient employees for promoting value for customers that in turn creates value for stakeholders. Using an anthropological model we analyzed the creation of value in three organizational dimensions: economical, social and ethical, and how the role of middle managers contributes to this purpose. We applied a survey to 263 middle managers to identify their views about their role and their needs for assuming it. We designed and executed a program for developing the competencies and personal qualities required for fulfilling their role focused on the creation of value. This study included semi-structured interviews to explore the experience and beliefs of these managers about the main tasks they face according to the three dimensions of the model. Through the results obtained we designed a scheme to arrange the role of these managers. Finally, we validated a model to prepare them as leaders for creating value.
{"title":"Reorienting the Role of Middle Managers for Creating Value within the Organization: an Economical, Social and Ethical Proposal","authors":"Lucio Lescano-Duncan","doi":"10.15581/015.XXII.2.27-61","DOIUrl":"https://doi.org/10.15581/015.XXII.2.27-61","url":null,"abstract":"Many studies have focused on customer value and how it is created based on the performance of front-line employees in addition to the unquestionable role of top management. It is also necessary to analyze the creation of value within the organization from the role of middle managers. These managers are crucial to orient employees for promoting value for customers that in turn creates value for stakeholders. \u0000 \u0000Using an anthropological model we analyzed the creation of value in three organizational dimensions: economical, social and ethical, and how the role of middle managers contributes to this purpose. We applied a survey to 263 middle managers to identify their views about their role and their needs for assuming it. We designed and executed a program for developing the competencies and personal qualities required for fulfilling their role focused on the creation of value. This study included semi-structured interviews to explore the experience and beliefs of these managers about the main tasks they face according to the three dimensions of the model. Through the results obtained we designed a scheme to arrange the role of these managers. Finally, we validated a model to prepare them as leaders for creating value.","PeriodicalId":41381,"journal":{"name":"Revista Empresa y Humanismo","volume":" ","pages":""},"PeriodicalIF":0.2,"publicationDate":"2019-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44883101","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"AKRIVOU, Kleio; ORÓN, Victor y SCALZO, Germán (2018). The Inter-processual Self: Towards a Personalist Virtue Ethics Proposal For Human Agency. Cambridge Scholars Publishing, Newcastle upon Tyne","authors":"R. Guzmán-Montiel","doi":"10.15581/015.22.37934","DOIUrl":"https://doi.org/10.15581/015.22.37934","url":null,"abstract":"","PeriodicalId":41381,"journal":{"name":"Revista Empresa y Humanismo","volume":" ","pages":""},"PeriodicalIF":0.2,"publicationDate":"2019-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45449263","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"FARIÑAS CONTRERAS, Guillermo (2018). La empresa según Nonaka. Una aproximación cognitiva. Editorial Académica Española","authors":"José-Ángel Brandín","doi":"10.15581/015.22.37935","DOIUrl":"https://doi.org/10.15581/015.22.37935","url":null,"abstract":"","PeriodicalId":41381,"journal":{"name":"Revista Empresa y Humanismo","volume":" ","pages":""},"PeriodicalIF":0.2,"publicationDate":"2019-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47252713","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-07-01DOI: 10.15581/015.XXII.2.63-85
D. López, Diego-Alejandro Jaramillo, Daniel Susaeta
A reflection is made on the culture of innovation within the company, which allows us to rethink the complexity of the creative action to innovate, which does not simply consist of the strategic definition of innovation on the part of management, but fundamentally depends on the human factor; its diversity, motivation and pressures of the company, so that the proposed objectives are achieved.
{"title":"Innovation in Corporate Organizational Culture: Diversity, Motivation and Organizational Pressure as Possible Realities","authors":"D. López, Diego-Alejandro Jaramillo, Daniel Susaeta","doi":"10.15581/015.XXII.2.63-85","DOIUrl":"https://doi.org/10.15581/015.XXII.2.63-85","url":null,"abstract":"A reflection is made on the culture of innovation within the company, which allows us to rethink the complexity of the creative action to innovate, which does not simply consist of the strategic definition of innovation on the part of management, but fundamentally depends on the human factor; its diversity, motivation and pressures of the company, so that the proposed objectives are achieved.","PeriodicalId":41381,"journal":{"name":"Revista Empresa y Humanismo","volume":"1 1","pages":""},"PeriodicalIF":0.2,"publicationDate":"2019-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41418696","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-01-31DOI: 10.15581/015.XXII.1.43-70
C. Navarro, S. Riquelme
espanolLa Justicia Social y los Derechos Sociales son la filosofia de valores presentes en el modelo social internacional y la Responsabilidad social corporativa (RSC) que ofrece una alternativa al enfoque de proteccion de los Derechos Humanos desde la perspectiva de las cuestiones socioeconomicas. Suponen un avance conforme a la filantropia o el marketing social y nos permite incluir en sus metodologias y acciones el modelo de la Base de la Piramide (BdP). A lo largo del presente trabajo se recoge la vinculacion entre la RSC, los negocios inclusivos y los de Base de la Piramide en la lucha contra la exclusion social y como forma de trabajo para garantizar los Derechos Humanos en el mundo empresarial y el papel que tiene el trabajador social en el mundo empresarial como agente de desarrollo de la Responsabilidad Social Corporativa tanto a nivel interno como externo. EnglishSocial Justice and social rights are the philosophy of values present in the international social model and the social responsibility corporate (CSR) that offers an alternative to the approach for the protection of human rights from the perspective of the socioeconomic issues, supposing an advance pursuant to philanthropy or social marketing and allows us to include in its methodologies and actions the Base of the pyramid (BoP). Along the present work includes linking CSR, inclusive businesses and those of BdP in the fight against social exclusion and as a form of work to secure human rights in the business world and the role of the social worker in the business world as an agent of development of CSR has both internally and externally.
社会正义和社会权利是国际社会模式和企业社会责任(csr)中存在的价值哲学，从社会经济问题的角度提供了一种替代人权保护方法的方法。它们代表了慈善事业或社会营销的进步，并允许我们在其方法和行动中包括金字塔基础模型(BdP)。沿着本csr工作之间收集vinculacion基准,业务包容性和Piramide打击社会排斥的工作方式,为保障人权在工商界和作用有商业世界社会工作者作为企业社会责任发展国内和外部一样多。EnglishSocial司法和社会权利are the philosophy of价值目前国际社会model and the social responsibility公司(CSR) that offers . to the approach for the protection of human rights from the perspective of the性问题,根据第philanthropy supposing an预付款or social marketing and allows us to include in its方法和行动the Base of the金字塔(防喷器)。空气目前工作包括将CSR,包括情况普查的BdP》打击社会排斥and as a form of work to secure human rights in the business world and the role of the social政府部in the business world as an agent of development of both者CSR你and externally。
{"title":"La acción social empresarial como instrumento de Justicia Social: la empresa como garante de los Derechos Humanos","authors":"C. Navarro, S. Riquelme","doi":"10.15581/015.XXII.1.43-70","DOIUrl":"https://doi.org/10.15581/015.XXII.1.43-70","url":null,"abstract":"espanolLa Justicia Social y los Derechos Sociales son la filosofia de valores presentes en el modelo social internacional y la Responsabilidad social corporativa (RSC) que ofrece una alternativa al enfoque de proteccion de los Derechos Humanos desde la perspectiva de las cuestiones socioeconomicas. Suponen un avance conforme a la filantropia o el marketing social y nos permite incluir en sus metodologias y acciones el modelo de la Base de la Piramide (BdP). A lo largo del presente trabajo se recoge la vinculacion entre la RSC, los negocios inclusivos y los de Base de la Piramide en la lucha contra la exclusion social y como forma de trabajo para garantizar los Derechos Humanos en el mundo empresarial y el papel que tiene el trabajador social en el mundo empresarial como agente de desarrollo de la Responsabilidad Social Corporativa tanto a nivel interno como externo. EnglishSocial Justice and social rights are the philosophy of values present in the international social model and the social responsibility corporate (CSR) that offers an alternative to the approach for the protection of human rights from the perspective of the socioeconomic issues, supposing an advance pursuant to philanthropy or social marketing and allows us to include in its methodologies and actions the Base of the pyramid (BoP). Along the present work includes linking CSR, inclusive businesses and those of BdP in the fight against social exclusion and as a form of work to secure human rights in the business world and the role of the social worker in the business world as an agent of development of CSR has both internally and externally.","PeriodicalId":41381,"journal":{"name":"Revista Empresa y Humanismo","volume":" ","pages":""},"PeriodicalIF":0.2,"publicationDate":"2019-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46598543","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-01-31DOI: 10.15581/015.XXII.1.71-100
J. López-Lloret
In the reconstruction of Adam Smith’s philosophical system, his studies on language are a key piece in several senses: they establish the necessity as the base of the development of the human society; define the historical pattern that this development follows; identify the fundamental formula according to which social interactions take place; establish the passage from an isolated consciousness to a dialogical one; and evince the theatrical structure of social relations. All this allows us to develop an interpretation of his work not as a deterministic economic structure, but as a semiotic construction to which we could give multiple forms.
{"title":"El fundamento lingüístico del pensamiento de Adam Smith","authors":"J. López-Lloret","doi":"10.15581/015.XXII.1.71-100","DOIUrl":"https://doi.org/10.15581/015.XXII.1.71-100","url":null,"abstract":"In the reconstruction of Adam Smith’s philosophical system, his studies on language are a key piece in several senses: they establish the necessity as the base of the development of the human society; define the historical pattern that this development follows; identify the fundamental formula according to which social interactions take place; establish the passage from an isolated consciousness to a dialogical one; and evince the theatrical structure of social relations. All this allows us to develop an interpretation of his work not as a deterministic economic structure, but as a semiotic construction to which we could give multiple forms.","PeriodicalId":41381,"journal":{"name":"Revista Empresa y Humanismo","volume":" ","pages":""},"PeriodicalIF":0.2,"publicationDate":"2019-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47930520","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"María del Mar LÓPEZ TALAVERA (2016), Ética en los medios de comunicación. Prensa, radio, tv y cine, Editorial UOC, Barcelona","authors":"M. Codina","doi":"10.15581/015.22.35458","DOIUrl":"https://doi.org/10.15581/015.22.35458","url":null,"abstract":"","PeriodicalId":41381,"journal":{"name":"Revista Empresa y Humanismo","volume":" ","pages":""},"PeriodicalIF":0.2,"publicationDate":"2019-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46218932","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Fredrik ERIXON & Björn WEIGEL (2016), The Innovation Illusion: How so little is created by some many working so hard, Yale University Press, New Haven-London","authors":"Joaquín Blanco Díez","doi":"10.15581/015.22.35459","DOIUrl":"https://doi.org/10.15581/015.22.35459","url":null,"abstract":"","PeriodicalId":41381,"journal":{"name":"Revista Empresa y Humanismo","volume":" ","pages":""},"PeriodicalIF":0.2,"publicationDate":"2019-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45407440","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Evangelina ARANDA GARCÍA; Salvador PÉREZ MORENO y Antonio SÁNCHEZ ANDRÉS (Coord.) (2018), Política económica y entorno empresarial, Editorial Pearson, Madrid","authors":"Jorge Aguilar Gómez","doi":"10.15581/015.22.35457","DOIUrl":"https://doi.org/10.15581/015.22.35457","url":null,"abstract":"","PeriodicalId":41381,"journal":{"name":"Revista Empresa y Humanismo","volume":" ","pages":""},"PeriodicalIF":0.2,"publicationDate":"2019-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44073334","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Dominique MÉDA (1998), El trabajo. Un valor en extinción, Gedisa, Barcelona","authors":"Reyes Calderón","doi":"10.15581/015.1.34704","DOIUrl":"https://doi.org/10.15581/015.1.34704","url":null,"abstract":"","PeriodicalId":41381,"journal":{"name":"Revista Empresa y Humanismo","volume":" ","pages":""},"PeriodicalIF":0.2,"publicationDate":"2018-11-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46307838","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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