H. S. Çalhan, Naci Karkin, Selcuk Burak Hasiloglu, Mehmet Emin Ozgul
The reflection of public values (PVs) could be monitored through some indicators, like institutional social media tools. The measurement of how PVs are reflected over local social media accounts is of great importance. Studies in the relevant literature are mainly focusing on the benefits of social media presence, drivers, or barriers or attitudes and expectations on social media presence. We, in this study, focus on the evaluation of whether and how selected PVs are reflected through social media accounts of metropolitan municipalities (MMs) in Turkey. By taking participation, collaboration, and transparency as the main PVs, we have formed an evaluation metric composed of five sub-criteria for each determinant. With the help of seven public administration experts holding a Ph.D. degree to form an expert graded scheme by using the analytic hierarchy process (AHP), we have employed a content analysis over Twitter accounts of 30 Turkish MMs using this expert graded scheme. We have found that Turkish MMs were found not to grasp the valuation of the selected PVs since most seem to fail to reflect them over their social media accounts to the full extent possible. Moreover, many Turkish MMs seem to have violated privacy and personal data.
{"title":"The reflection of public values in twitter use of metropolitan municipalities: A content analysis employing the analytic hierarchy process","authors":"H. S. Çalhan, Naci Karkin, Selcuk Burak Hasiloglu, Mehmet Emin Ozgul","doi":"10.3233/ip-210327","DOIUrl":"https://doi.org/10.3233/ip-210327","url":null,"abstract":"The reflection of public values (PVs) could be monitored through some indicators, like institutional social media tools. The measurement of how PVs are reflected over local social media accounts is of great importance. Studies in the relevant literature are mainly focusing on the benefits of social media presence, drivers, or barriers or attitudes and expectations on social media presence. We, in this study, focus on the evaluation of whether and how selected PVs are reflected through social media accounts of metropolitan municipalities (MMs) in Turkey. By taking participation, collaboration, and transparency as the main PVs, we have formed an evaluation metric composed of five sub-criteria for each determinant. With the help of seven public administration experts holding a Ph.D. degree to form an expert graded scheme by using the analytic hierarchy process (AHP), we have employed a content analysis over Twitter accounts of 30 Turkish MMs using this expert graded scheme. We have found that Turkish MMs were found not to grasp the valuation of the selected PVs since most seem to fail to reflect them over their social media accounts to the full extent possible. Moreover, many Turkish MMs seem to have violated privacy and personal data.","PeriodicalId":418875,"journal":{"name":"Inf. Polity","volume":"66 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131199833","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Local Governments around the world have taken advantage of social media during the past ten years to improve transparency and to provide public services. Challenges related to information management and citizen participation have emerged, namely at the local level where the diffusion of social media has been slower compared to initiatives launched at the national level. This paper analyzes how the use of social media can reflect a change in the discursive exchanges established between local governments in Canada and Mexico and citizens. To achieve this goal, the use of YouTube by the municipalities of Quebec and Morelia was examined by using digital methods and content analysis. The author proposes the emergence of new conditions between government and users, which are changing the discourse, identity, and communication purposes of the municipalities. However, the development of more dialogic communication processes supported by social media is still a promise, at least on YouTube.
{"title":"Understanding government discourses on social media: Lessons from the use of YouTube at local level","authors":"Osiris S. González-Galván","doi":"10.3233/ip-210314","DOIUrl":"https://doi.org/10.3233/ip-210314","url":null,"abstract":"Local Governments around the world have taken advantage of social media during the past ten years to improve transparency and to provide public services. Challenges related to information management and citizen participation have emerged, namely at the local level where the diffusion of social media has been slower compared to initiatives launched at the national level. This paper analyzes how the use of social media can reflect a change in the discursive exchanges established between local governments in Canada and Mexico and citizens. To achieve this goal, the use of YouTube by the municipalities of Quebec and Morelia was examined by using digital methods and content analysis. The author proposes the emergence of new conditions between government and users, which are changing the discourse, identity, and communication purposes of the municipalities. However, the development of more dialogic communication processes supported by social media is still a promise, at least on YouTube.","PeriodicalId":418875,"journal":{"name":"Inf. Polity","volume":"2018 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114904934","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
All academics know that discussions about the order of authorship for a published paper can be quite complicated and even fraught. Who is the first author? What is the sequence for the others? Should all members of a research team be included, even if they have contributed little to the drafting of a paper? And, where scholarly careers are shaped by the ability to publish, these decisions become critical. These discussions are sometimes resolved easily, but they may also result in serious conflict when authors feel that their contributions to a paper are not properly acknowledged. Discussions about the order of authorship are complicated as there are no clear standards for the sequence of authors, especially for journals like Information Polity, which publishes articles by authors from different disciplinary backgrounds. In some disciplines, the norm is to put authors in alphabetical order, whereas in others, the first named author is the key author or the most senior academic involved in the publication. The final author listed in a publication in some disciplines is regarded as the research group leader, but in others seen as the academic who contributed least to the research presented in the publication. At Information Polity, we have never imposed a single norm on the sequence of authors for published articles. We have always left it to the team of authors to discuss and decide on this sequence themselves. At the same time, this policy feels a little uncomfortable as it means that we publish papers for which the order of authorship may have very different meanings to different scholars. Our readers cannot tell what the order of authorship actually means about the contributions of the different authors involved. Many journals are now implementing policies that require the disclosure of individual authors’ contributions (Sauermann & Haeussler, 2017) to individual manuscripts and the research on which they are based. Here, the intention is to create greater transparency, clarity and fairness. Whilst at Information Polity we have not imposed such a norm, we are encouraging our authors to indicate briefly what the order of authorship for their paper means. In this respect, we are asking authors to provide clarity about the reasons for the order of authorship. There are a number of possible options (without pretending to be exhaustive): – Authors could indicate that the order of authorship is alphabetical or even random since all authors contributed equally to the paper; – Authors can indicate that the order reflects the extent of the contribution of each author, with the first author having contributed most and the last the least; – Authors can describe the specific contribution of each author to the paper. For example, author X coordinated the paper and contributed to all parts of it, author Y contributed to the theoretical framework and the data analysis and author Z contributed to the empirical data collection; or – Authors can explain that one
{"title":"Order of authorship: A call for more transparency","authors":"A. Meijer, C. Webster","doi":"10.3233/ip-219009","DOIUrl":"https://doi.org/10.3233/ip-219009","url":null,"abstract":"All academics know that discussions about the order of authorship for a published paper can be quite complicated and even fraught. Who is the first author? What is the sequence for the others? Should all members of a research team be included, even if they have contributed little to the drafting of a paper? And, where scholarly careers are shaped by the ability to publish, these decisions become critical. These discussions are sometimes resolved easily, but they may also result in serious conflict when authors feel that their contributions to a paper are not properly acknowledged. Discussions about the order of authorship are complicated as there are no clear standards for the sequence of authors, especially for journals like Information Polity, which publishes articles by authors from different disciplinary backgrounds. In some disciplines, the norm is to put authors in alphabetical order, whereas in others, the first named author is the key author or the most senior academic involved in the publication. The final author listed in a publication in some disciplines is regarded as the research group leader, but in others seen as the academic who contributed least to the research presented in the publication. At Information Polity, we have never imposed a single norm on the sequence of authors for published articles. We have always left it to the team of authors to discuss and decide on this sequence themselves. At the same time, this policy feels a little uncomfortable as it means that we publish papers for which the order of authorship may have very different meanings to different scholars. Our readers cannot tell what the order of authorship actually means about the contributions of the different authors involved. Many journals are now implementing policies that require the disclosure of individual authors’ contributions (Sauermann & Haeussler, 2017) to individual manuscripts and the research on which they are based. Here, the intention is to create greater transparency, clarity and fairness. Whilst at Information Polity we have not imposed such a norm, we are encouraging our authors to indicate briefly what the order of authorship for their paper means. In this respect, we are asking authors to provide clarity about the reasons for the order of authorship. There are a number of possible options (without pretending to be exhaustive): – Authors could indicate that the order of authorship is alphabetical or even random since all authors contributed equally to the paper; – Authors can indicate that the order reflects the extent of the contribution of each author, with the first author having contributed most and the last the least; – Authors can describe the specific contribution of each author to the paper. For example, author X coordinated the paper and contributed to all parts of it, author Y contributed to the theoretical framework and the data analysis and author Z contributed to the empirical data collection; or – Authors can explain that one","PeriodicalId":418875,"journal":{"name":"Inf. Polity","volume":"73 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125759144","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Predict and surveil: Data, discretion, and the future of policing, by Sarah Brayne: A review by Karolina La Fors","authors":"Karolina La Fors","doi":"10.3233/ip-219008","DOIUrl":"https://doi.org/10.3233/ip-219008","url":null,"abstract":"","PeriodicalId":418875,"journal":{"name":"Inf. Polity","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-08-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127196281","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
F. Karlsson, Karin Hedström, Magnus Frostenson, F. Prenkert, Ella Kolkowska, Sven Helin
Despite the importance of inter-organisational information sharing (IOIS) in the public sector, such endeavours often fail. Existing research has shown that the values held by collaborating organisations are one important factor affecting these kinds of initiatives. However, research has sought only to a limited extent to address how value conflicts come into play over time. Therefore, this paper aims to explore how conflicting values shape an inter-organisational information-sharing practice in the public sector over time. Using the local/global network framework, we analyse four years’ worth of information sharing in an inter-organisational advisory group in the context of Swedish nuclear waste management. We conclude that different value conflicts are emphasised to different extents at different points in time. That is, values do not uniformly affect IOIS activities, and such conflicts over time reduce the set of potential IOIS activities. We also conclude that when IOIS activities are driven by an individual organisation’s values, individual value rational activities may co-exist with a dysfunctional long-term IOIS practice.
{"title":"Attempts to share information between public sector organisations over time: A case-based exploration of value conflicts","authors":"F. Karlsson, Karin Hedström, Magnus Frostenson, F. Prenkert, Ella Kolkowska, Sven Helin","doi":"10.3233/IP-200234","DOIUrl":"https://doi.org/10.3233/IP-200234","url":null,"abstract":"Despite the importance of inter-organisational information sharing (IOIS) in the public sector, such endeavours often fail. Existing research has shown that the values held by collaborating organisations are one important factor affecting these kinds of initiatives. However, research has sought only to a limited extent to address how value conflicts come into play over time. Therefore, this paper aims to explore how conflicting values shape an inter-organisational information-sharing practice in the public sector over time. Using the local/global network framework, we analyse four years’ worth of information sharing in an inter-organisational advisory group in the context of Swedish nuclear waste management. We conclude that different value conflicts are emphasised to different extents at different points in time. That is, values do not uniformly affect IOIS activities, and such conflicts over time reduce the set of potential IOIS activities. We also conclude that when IOIS activities are driven by an individual organisation’s values, individual value rational activities may co-exist with a dysfunctional long-term IOIS practice.","PeriodicalId":418875,"journal":{"name":"Inf. Polity","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-08-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128806349","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
There is a general expectation that open government data (OGD) can lead to the generation of value for government, business, and society. However, there appears to be a lack of scholarly literature that empirically validates what this value is or how it emerges. This paper addresses this concern by exploring what empirical evidence currently exists about the effects stemming from OGD in the case literature. Through the use of a literature review, 17 papers capturing empirical evidence were identified and, from these papers, a systematic collection of statements was extracted from which 173 were retained to construct what we term nine stylised facts. The identified stylised facts depicting features and correlations provide some insights into the de facto positive, negative and/or inconclusive effects relating to OGD as opposed to simply opinions and beliefs.
{"title":"The effects of open government data: Some stylised facts","authors":"A. Francey, Tobias Mettler","doi":"10.3233/IP-200281","DOIUrl":"https://doi.org/10.3233/IP-200281","url":null,"abstract":"There is a general expectation that open government data (OGD) can lead to the generation of value for government, business, and society. However, there appears to be a lack of scholarly literature that empirically validates what this value is or how it emerges. This paper addresses this concern by exploring what empirical evidence currently exists about the effects stemming from OGD in the case literature. Through the use of a literature review, 17 papers capturing empirical evidence were identified and, from these papers, a systematic collection of statements was extracted from which 173 were retained to construct what we term nine stylised facts. The identified stylised facts depicting features and correlations provide some insights into the de facto positive, negative and/or inconclusive effects relating to OGD as opposed to simply opinions and beliefs.","PeriodicalId":418875,"journal":{"name":"Inf. Polity","volume":"127 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-08-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131560700","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Technological solutions available to public agencies in delivering public services have increased, including the information and communication technologies (ICTs) used in public transit. For many women who depend on public transit services to access employment, childcare, education, health, and political processes (Hamilton & Jenkins, 2000), transit technologies may offer increased convenience and benefits and eventually improve their living conditions. While women tend to use public transit services more intensively than men (Racca & Ratledge, 2004), prior studies have shown that their perceptions and attitudes towards ICTs and patterns of technology use tend to differ from men. On the other hand, these differences are not well explored in the context of public transit services. Accordingly, using systematic literature review methodology, this paper intends to outline what we know and do not know about gender differences in technology adoption in the public transportation context to develop a research agenda for future studies. It aims to inform theory and policy development for digital government by identifying the gaps in this area.
{"title":"Gender differences in perception and usage of public transit technologies: Implications for digital government","authors":"Nilay Yavuz","doi":"10.3233/ip-200305","DOIUrl":"https://doi.org/10.3233/ip-200305","url":null,"abstract":"Technological solutions available to public agencies in delivering public services have increased, including the information and communication technologies (ICTs) used in public transit. For many women who depend on public transit services to access employment, childcare, education, health, and political processes (Hamilton & Jenkins, 2000), transit technologies may offer increased convenience and benefits and eventually improve their living conditions. While women tend to use public transit services more intensively than men (Racca & Ratledge, 2004), prior studies have shown that their perceptions and attitudes towards ICTs and patterns of technology use tend to differ from men. On the other hand, these differences are not well explored in the context of public transit services. Accordingly, using systematic literature review methodology, this paper intends to outline what we know and do not know about gender differences in technology adoption in the public transportation context to develop a research agenda for future studies. It aims to inform theory and policy development for digital government by identifying the gaps in this area.","PeriodicalId":418875,"journal":{"name":"Inf. Polity","volume":"46 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120961910","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Despite the growing interest in transparency policies and, concomitantly, the need to include a gender perspective in analysing the actions of public authorities, the intersection of both fields has attracted limited attention from the research community. The scarce contributions to this topic do not provide a framework that supports an empirical examination of institutional transparency and gender, and therefore, the implementation of these policies remains unexplored. This paper contributes to the debate on institutional transparency and gender perspective by developing an index of gender inclusion in transparency policies based on the information available on official local government websites, and by identifying and analysing factors that drive variations in the municipal councils. The research focuses on the municipalities of the Metropolitan Area of Barcelona (MAB) and includes other cities for comparative purposes. The findings indicate that the number of inhabitants of the municipality, the presence of women in its political bodies and institutional factors, and particularly the volume of the budget, are positively associated with the incorporation of a gender perspective on institutional websites.
{"title":"Institutional transparency and gender: Analysing the municipalities of the Barcelona Metropolitan Area","authors":"E. Pano, J. Magre, Llorenç Pons, Sara Casajuana","doi":"10.3233/ip-200300","DOIUrl":"https://doi.org/10.3233/ip-200300","url":null,"abstract":"Despite the growing interest in transparency policies and, concomitantly, the need to include a gender perspective in analysing the actions of public authorities, the intersection of both fields has attracted limited attention from the research community. The scarce contributions to this topic do not provide a framework that supports an empirical examination of institutional transparency and gender, and therefore, the implementation of these policies remains unexplored. This paper contributes to the debate on institutional transparency and gender perspective by developing an index of gender inclusion in transparency policies based on the information available on official local government websites, and by identifying and analysing factors that drive variations in the municipal councils. The research focuses on the municipalities of the Metropolitan Area of Barcelona (MAB) and includes other cities for comparative purposes. The findings indicate that the number of inhabitants of the municipality, the presence of women in its political bodies and institutional factors, and particularly the volume of the budget, are positively associated with the incorporation of a gender perspective on institutional websites.","PeriodicalId":418875,"journal":{"name":"Inf. Polity","volume":"145 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121903073","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ussama Yaqub, Soon Ae Chun, V. Atluri, Jaideep Vaidya
In this paper, we perform sentiment analysis and topic modeling on Twitter and Facebook posts of nine public sector organizations operating in Northeast US. The study objective is to compare and contrast message sentiment, content and topics of discussion on social media. We discover that sentiment and frequency of messages on social media is indeed affected by nature of organization’s operations. We also discover that organizations either use Twitter for broadcasting or one-to-one communication with public. Finally we found discussion topics of organizations – identified through unsupervised machine learning – that engaged in similar areas of public service having similar topics and keywords in their public messages. Our analysis also indicates missed opportunities by these organizations when communication with public. Findings from this study can be used by public sector entities to understand and improve their social media engagement with citizens.
{"title":"Analyzing social media messages of public sector organizations utilizing sentiment analysis and topic modeling","authors":"Ussama Yaqub, Soon Ae Chun, V. Atluri, Jaideep Vaidya","doi":"10.3233/ip-210321","DOIUrl":"https://doi.org/10.3233/ip-210321","url":null,"abstract":"In this paper, we perform sentiment analysis and topic modeling on Twitter and Facebook posts of nine public sector organizations operating in Northeast US. The study objective is to compare and contrast message sentiment, content and topics of discussion on social media. We discover that sentiment and frequency of messages on social media is indeed affected by nature of organization’s operations. We also discover that organizations either use Twitter for broadcasting or one-to-one communication with public. Finally we found discussion topics of organizations – identified through unsupervised machine learning – that engaged in similar areas of public service having similar topics and keywords in their public messages. Our analysis also indicates missed opportunities by these organizations when communication with public. Findings from this study can be used by public sector entities to understand and improve their social media engagement with citizens.","PeriodicalId":418875,"journal":{"name":"Inf. Polity","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116701512","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：