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Local Content, Smartphones, and Digital Inclusion 本地内容、智能手机和数字包容
Pub Date : 2014-12-31 DOI: 10.1162/INOV_A_00217
M. Surman, C. Gardner, David Ascher
events of this century. Mobile phones will be the primary way these people come online. This change is already unfolding rapidly and generating worldwide excitement, as mobile phones begin to play their part in improving social and economic outcomes around the world. But now is the time to ask, what kind of Internet do we need to build to unlock these social and economic opportunities for people in emerging markets? Even if we solve key issues like access, affordability, and efficiency, what will the next billion Internet users find when they get online? Will it interest them? Will it improve their lives? Will they be able to help shape the Internet to ensure that it does?
本世纪的大事。移动电话将是这些人上网的主要方式。随着移动电话开始在改善世界各地的社会和经济成果方面发挥作用,这种变化已经迅速展开,并引起了全世界的兴奋。但现在是时候问了,我们需要建立什么样的互联网来为新兴市场的人们释放这些社会和经济机会?即使我们解决了接入、价格和效率等关键问题,下一个10亿互联网用户上网时会发现什么?他们会感兴趣吗?它会改善他们的生活吗?他们是否能够帮助塑造互联网,以确保它做到这一点?
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引用次数: 3
Converting Western Internet to Indigenous Internet: Lessons from Wikipedia 将西方互联网转化为本土互联网:来自维基百科的经验教训
Pub Date : 2014-12-31 DOI: 10.1162/inov_a_00224
K. Wadhwa, H. Fung
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引用次数: 3
Democratizing Legal Information Across Africa: An Inside Look at Digitizing Local Content 整个非洲的法律信息民主化:本地内容数字化的内部观察
Pub Date : 2014-12-31 DOI: 10.1162/inov_a_00221
A. Steinberg, Peres Were, A. Ng'weno
best interest to legally separate from him, her immediate concern is to ensure financial stability for herself and her children. Wanjiku travels a short distance from her home in Kibera, Nairobi’s largest slum, to a local public library to research the rights of married women and alimony laws in Kenya. She is directed to the African Law Library (ALL), an online resource that grants her access to more than 35,000 Kenyan documents, including nearly 500 legal acts. She enters the keyword “separation,” which brings her to “Subordinate Courts (Separation and Maintenance) Act,” which states, “Any woman may apply to the court for an order or orders under this Act on any of the following grounds, namely—that her
与他合法分居,她最关心的是确保自己和孩子的经济稳定。Wanjiku从她位于内罗毕最大的贫民窟基贝拉的家出发,走了很短的一段路,来到当地的一家公共图书馆,研究肯尼亚已婚妇女的权利和赡养费法。她被引导到非洲法律图书馆(ALL),这是一个在线资源,可以让她访问35000多份肯尼亚文件,其中包括近500项法律法案。她输入了关键词“分居”,这将她带到“下级法院(分居和抚养)法案”,该法案规定,“任何妇女都可以根据本法以以下任何理由向法院申请命令,即她
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引用次数: 1
Digital Green: A Rural Video-Based Social Network for Farmer Training (Innovations Case Narrative: Digital Green) 数字绿色:基于农村视频的农民培训社交网络(创新案例叙述:数字绿色)
Pub Date : 2014-12-31 DOI: 10.1162/inov_a_00216
Kerry Harwin, R. Gandhi
who aspires to become a star. The window these platforms provide into the lives of others is inspiring people to pursue their dreams as they see peers dance, sing, invent, and cook their way to fame. People living in rural communities in emerging parts of South Asia and sub-Saharan Africa learn and are motivated by their peers in similar ways. Although they may not have access to the Internet or bandwidth or even electricity, these individuals learn by observing their neighbors’ fields, by asking others about the crops they grow and how they grow them, or inquiring about neighbors’ health issues and how they treat them. Development agencies, from government departments to the NGOs that work with these rural communities, are critical catalysts in this learning process. The Digital Green approach, currently deployed in India, Ghana, and Ethiopia, was founded in the belief that video can be a powerful tool to increase the effectiveness of agricultural extension, but that its benefits cannot be fully realized unless it is instituted through a process of localized content creation, facilitated dissemination, and institutionalization within broader extension processes.
渴望成为明星的人。这些平台为他人的生活提供了一扇窗口,鼓励人们追求自己的梦想,因为他们看到同龄人跳舞、唱歌、发明和烹饪,以自己的方式成名。生活在南亚和撒哈拉以南非洲新兴地区农村社区的人们以类似的方式学习和受到同龄人的激励。虽然他们可能没有互联网或带宽,甚至没有电,但这些人通过观察邻居的田地来学习,通过询问别人种植的作物以及他们是如何种植的,或者询问邻居的健康问题以及他们是如何治疗的。发展机构,从政府部门到与这些农村社区合作的非政府组织,都是这一学习过程的关键催化剂。目前在印度、加纳和埃塞俄比亚实施的“数字绿色”方法基于这样一种信念,即视频可以成为提高农业推广效率的有力工具,但除非在更广泛的推广过程中通过本地化内容创作、便利传播和制度化的过程来建立,否则其效益无法充分实现。
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引用次数: 7
To the Next Billion: Mobile Network Operators and the Content Distribution Value Chain 面向下一个10亿:移动网络运营商和内容分发价值链
Pub Date : 2014-12-31 DOI: 10.1162/inov_a_00213
Matthew Guilford
physical, and social well-being by making better decisions based on widely known or knowable information and content. For example, fishermen in poor Indian villages can maximize the financial impact of a grueling day of work through their insights into prices at the local market. Women can save their own lives and the lives of their unborn babies by knowing and acting on the warning signs of a highrisk pregnancy. In these cases and hundreds more, providing content that is either widely recognized as fact or that is easily acquired can have a tremendous impact. Recognizing this potential, social entrepreneurs in academia, NGOs, government, and the private sector have rightly rushed to create mobile services that provide important content and information to low-income people. Moreover, many of these services are having the desired impact on the people they serve. At the same time, however, it is difficult to view services that reach even hundreds of thousands of people as realizing the full potential of a mobile user base in the billions. If these services are so inherently valuable, why aren’t they achieving the scale that the mobile revolution promised? What’s going wrong? Other authors contributing to this journal have stated that access to a highquality, relevant content base is clearly a critical factor for the success of mobile information services. However, raw content alone is not sufficient to drive impact, no matter how necessary it might be. The process of bringing the content to the user is a critical counterpoint to content development. It is also a routine point of failure, particularly in low-income environments with poor infrastructure, where the distribution of content is much more complex than simply publishing it online. As one of the world’s major mobile network operators (MNOs), with 172 million customers in 13 diverse markets ranging from Bangladesh to Bulgaria and Myanmar to Montenegro, Telenor Group has worked with mobile content for several decades. In this article, I will share some of the insights Telenor and other MNOs have acquired about how to scale high-impact mobile content most effectively.
根据众所周知的或可知的信息和内容做出更好的决定,从而获得身体和社会福祉。例如,印度贫困村庄的渔民可以通过对当地市场价格的洞察,最大限度地提高一天辛苦工作的经济效益。妇女可以通过了解高危妊娠的警告信号并采取行动来挽救自己的生命和未出生婴儿的生命。在这种情况下,提供被广泛认可的事实或容易获得的内容可以产生巨大的影响。认识到这一潜力后,学术界、非政府组织、政府和私营部门的社会企业家们正确地迅速创建了向低收入人群提供重要内容和信息的移动服务。此外,许多这些服务正在对它们所服务的人产生预期的影响。然而,与此同时,我们也很难将覆盖数十万人的服务视为实现数十亿移动用户群的全部潜力。如果这些服务具有如此内在的价值,为什么它们没有达到移动革命所承诺的规模?出了什么问题?其他为本刊撰稿的作者表示,获得高质量、相关的内容库显然是移动信息服务成功的关键因素。然而,原始内容本身并不足以产生影响,无论它有多么必要。将内容带给用户的过程是内容开发的关键对应点。这也是一个常见的故障点,特别是在基础设施薄弱的低收入环境中,在那里,内容的分发比简单地在网上发布要复杂得多。作为世界上主要的移动网络运营商(MNOs)之一,Telenor集团在从孟加拉国到保加利亚、缅甸到黑山等13个不同市场拥有1.72亿客户,几十年来一直致力于移动内容。在本文中,我将分享Telenor和其他MNOs在如何最有效地扩展高影响力移动内容方面获得的一些见解。
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引用次数: 2
The 80–20 Debate: Framework or Fiction? How Much Development Work Is Standardized across Geographies, and How Much Is Customized for Local Conditions 80-20辩论:框架还是虚构?有多少开发工作是跨地域标准化的,又有多少是因地制宜的
Pub Date : 2014-12-31 DOI: 10.1162/inov_a_00219
L. Long, S. Chamberlain, Kirsten Gagnaire
benefits of using technology to train community health workers (CHWs). She stated that, using current technology, 80 percent of training content for CHWs could be standardized and shared globally, with only 20 percent needing to be localized for different contexts and countries. Lesley-Anne identified the 80-20 ratio based on her firsthand experience in founding and leading the Health, Education and Training (HEAT) program in Ethiopia. In that role, she received feedback from health workers, NGOs, and
利用技术培训社区卫生工作者(CHWs)的好处。她说,利用目前的技术,80%的卫生工作者培训内容可以标准化并在全球范围内共享,只有20%需要针对不同的背景和国家进行本地化。莱斯利-安妮根据她在埃塞俄比亚创立和领导卫生、教育和培训(HEAT)项目的第一手经验确定了80-20比例。在担任这一职务期间,她收到了来自卫生工作者、非政府组织和非政府组织的反馈
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引用次数: 1
Building a Foundation for Digital Inclusion: A Coordinated Local Content Ecosystem 构建数字包容的基础:协调的本地内容生态系统
Pub Date : 2014-12-31 DOI: 10.1162/INOV_A_00214
Christopher Burns, Jonathan Dolan
early as 2011, its impact on GDP growth in G8 countries had already surpassed that of other global industries, such as energy and agriculture, and it is rapidly transforming the emerging markets in which we work. In Kenya, for instance, information and communication technologies (ICTs) now contribute an astounding 12.1 percent to the country’s GDP. However, this growth has primarily been fueled by consumption, including online sales and advertising, and private investments in infrastructure and software. The Digital Development team at the U.S. Agency for International Development (USAID) works to ensure that the value derived from the digital economy is inclusive, that it not only reaches underserved populations but enables them to be creators and collaborators, thereby maximizing the power of digital technology to drive broad-based benefit. Our investments are guided by two key questions: 1. What tools and capabilities does an individual need to be a full participant in the digital economy? 2. What policies, platforms, and systems must be in place to enable her to act upon those tools and capabilities?
早在2011年,它对G8国家GDP增长的影响就已经超过了能源和农业等其他全球产业,而且它正在迅速改变我们工作所在的新兴市场。例如,在肯尼亚,信息和通信技术(ict)目前对该国GDP的贡献达到了惊人的12.1%。然而,这种增长主要是由消费推动的,包括在线销售和广告,以及对基础设施和软件的私人投资。美国国际开发署(USAID)的数字发展团队致力于确保数字经济产生的价值具有包容性,不仅惠及服务不足的人群,而且使他们能够成为创造者和合作者,从而最大限度地发挥数字技术的力量,推动广泛的利益。我们的投资受到两个关键问题的指导:1。个人需要什么样的工具和能力才能成为数字经济的全面参与者?2. 什么政策、平台和系统必须到位,以使她能够对这些工具和功能进行操作?
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引用次数: 5
Hyper-Local Content Is Key—Especially Social Media: A Cross-Country Comparison of Mobile Content in Brazil, China, India, and Nigeria 超本地化内容是关键——尤其是社交媒体:巴西、中国、印度和尼日利亚移动内容的跨国比较
Pub Date : 2014-12-31 DOI: 10.1162/inov_a_00220
Marco Veremis
but they are now increasingly making inroads in Latin America, Africa, and Asia. Consumers across emerging markets are keen to use mobile apps, but they face significant barriers. For instance, more than one-third of consumers in developing nations find content too expensive, and app stores, which usually are driven by mobile networks or brands such as Google and Apple, require access to credit or banking facilities. Translation presents another major obstacle; many mobile users cannot find the content they are searching for—or any content at all—in their local language. Consumers in emerging markets expect to interact primarily with highly localized mobile social networks and health services, followed by music and entertainment content, and then gaming. This is not to say that news and business content are less important—consumer interaction with all types of content must be taken seriously in order to understand attitudes toward and perceptions of mobile. Upstream’s “The Next Mobile Frontier Report”—a survey of mobile consumers in Brazil, China, India, Nigeria (and Vietnam)—ranked content preferences as follows: social networking (82%), music (81%), news (78%), gaming (65%), lifestyle (54%), books (53%), business or financial services (46%), educa-
但它们现在正越来越多地进入拉丁美洲、非洲和亚洲。新兴市场的消费者热衷于使用移动应用程序,但他们面临着巨大的障碍。例如,发展中国家超过三分之一的消费者认为内容过于昂贵,而通常由移动网络或谷歌(Google)和苹果(Apple)等品牌推动的应用商店需要获得信贷或银行服务。翻译是另一个主要障碍;许多手机用户无法找到他们正在搜索的内容,或者根本找不到任何他们当地语言的内容。新兴市场的消费者希望主要通过高度本地化的手机社交网络和医疗服务进行互动,其次是音乐和娱乐内容,然后是游戏。这并不是说新闻和商业内容不那么重要——为了理解消费者对手机的态度和看法,必须认真对待消费者与所有类型内容的互动。Upstream对巴西、中国、印度、尼日利亚(和越南)的手机消费者进行的“下一个移动前沿报告”(The Next Mobile Frontier Report)显示,对内容的偏好排名如下:社交网络(82%)、音乐(81%)、新闻(78%)、游戏(65%)、生活方式(54%)、书籍(53%)、商业或金融服务(46%)、教育
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引用次数: 0
The Mobile Web: Amplifying, but Not Creating, Changemakers 移动网络:放大而非创造变革者
Pub Date : 2014-12-31 DOI: 10.1162/inov_a_00218
E. Schoemaker
the technology that will transform the lives of the world’s poor. Describing Internet connectivity as “the foundation of the knowledge economy” and a human right, Mark Zuckerberg, founder of Facebook, launched a philanthropic initiative, Internet.org, to provide free access to Facebook and other select Internet sites. Google is experimenting similarly with balloons and broadcast frequencies—such as “white space” from the unused television spectrum—to drive access, and it also has launched Google Zero in partnership with mobile network operators to provide free access to select Google services. The Wikipedia Foundation also has joined the movement, partnering with 29 operators in 34 countries to provide mobile users access to Wikipedia Zero, with the goal of building “a world in which every single human on the planet has equal access to the sum of all knowledge.” Development organizations also have embraced technology’s potential to reduce poverty; the World Bank argues that smartphones with data connectivity “not only empower individuals but have important cascade effects stimulating growth, entrepreneurship, and productivity throughout the economy as a whole.” Both private-sector and development organizations thus share a common belief that access is the key to unlocking technology’s full potential to contribute to economic growth. However, because technology tends to amplify existing patterns and intent, focusing solely on access is likely to entrench existing inequalities further. To counter any amplification of the culture of poverty and oppression, people in the developing world will need to have the capacity to produce digital content that can enhance local knowledge and strengthen champions of change. This essay first outlines the economic argument that dominates the case for using the mobile phone in development, and then shows that technological con-
这项技术将改变世界上穷人的生活。Facebook创始人马克·扎克伯格(Mark Zuckerberg)将互联网连接描述为“知识经济的基础”和一项人权,他发起了一个慈善项目Internet.org,提供免费访问Facebook和其他精选网站的机会。谷歌也在尝试类似的气球和广播频率——比如未使用的电视频谱中的“空白区域”——来推动接入,它还与移动网络运营商合作推出了Google Zero,为选定的谷歌服务提供免费接入。维基百科基金会也加入了这一运动,与34个国家的29家运营商合作,为移动用户提供维基百科零版的访问权限,其目标是建立“一个地球上每个人都能平等获取所有知识的世界”。发展组织也欣然接受了技术减少贫困的潜力;世界银行认为,具有数据连接功能的智能手机“不仅赋予个人权力,而且具有重要的级联效应,可以刺激整个经济的增长、创业和生产力。”因此,私营部门和发展组织都有一个共同的信念,即获取是释放技术促进经济增长的全部潜力的关键。然而,由于技术往往会放大现有的模式和意图,只关注获取可能会进一步巩固现有的不平等。为了应对贫困和压迫文化的任何扩大,发展中国家的人民将需要具备生产数字内容的能力,这些内容可以增进当地知识并加强变革的倡导者。这篇文章首先概述了在开发中使用移动电话的经济论点,然后展示了技术上的欺骗
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引用次数: 2
A Mobile Guide Toward Better Health: How Mobile Kunji Is Improving Birth Outcomes in Bihar, India (Innovations Case Narrative: Mobile Kunji (Mobile Guide)) 移动健康指南:印度比哈尔邦移动昆机如何改善出生结果(创新案例叙述:移动昆机(移动指南))
Pub Date : 2014-12-31 DOI: 10.1162/inov_a_00215
S. Chamberlain
highest maternal and child mortality rates in the world. With a population larger than that of Western Europe and a limited infrastructure, reaching the state’s 27 million women of childbearing age is a daunting task. The Ananya Program—a collaboration between the Bihar state government and the Bill & Melinda Gates Foundation—aims to reduce maternal and infant mortality in the state significantly by December 2015. BBC Media Action’s role in Ananya is to communicate life-saving information and help to shape healthy behaviors that tackle the main causes of maternal, newborn, and child deaths. BBC Media Action uses media to inform, connect, and empower people in more than 20 countries in Africa, Asia, the Middle East, and Central and Eastern Europe. Media Action, which reaches over 200 million people globally, has worked for more than 15 years in India on a wide range of projects focused on gender, labor rights, disaster preparedness, the environment, HIV/AIDS, TB, and maternal and child health. The Ananya Program asked BBC Media Action to tackle 11 priority behaviors among rural women: (1) institutional delivery; (2) safe delivery at home with a skilled birth attendant; (3) preventive postnatal care; (4) skin-to-skin/“kangaroo” care; (5) early and exclusive breastfeeding; (6) age-appropriate complementary
世界上孕产妇和儿童死亡率最高。该州人口比西欧还多,基础设施又有限,要达到该州2700万育龄妇女是一项艰巨的任务。比哈尔邦政府与比尔及梅琳达·盖茨基金会合作的阿纳亚项目旨在到2015年12月大幅降低该邦的母婴死亡率。BBC媒体行动在安纳亚的作用是传播拯救生命的信息,帮助塑造健康的行为,解决孕产妇、新生儿和儿童死亡的主要原因。BBC媒体行动利用媒体为非洲、亚洲、中东、中欧和东欧20多个国家的人们提供信息、联系和赋权。“媒体行动”在全球拥有超过2亿人口,在印度开展了超过15年的广泛项目,重点关注性别、劳工权利、备灾、环境、艾滋病毒/艾滋病、结核病和妇幼保健。Ananya项目要求BBC媒体行动解决农村妇女的11个优先行为:(1)制度交付;(2)在熟练助产士的陪同下在家安全分娩;(3)预防性产后护理;(4)皮肤对皮肤/“袋鼠式”护理;(5)早期和纯母乳喂养;(6)适龄互补
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引用次数: 13
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Innovations: Technology, Governance, Globalization
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