Pub Date : 2023-06-28DOI: 10.55927/ijabm.v2i3.3043
Seema Bhakuni, Sandeep Saxena
Employees are the main assets for an organisation and motivating the employees can improve their performance. Several ways can be incorporated for employee motivation. The objective of this research is to understand the role of Total Rewards and Compensation in increasing employee motivation. Materials and methods: Survey has been conducted by incorporating 80 participants and the survey results has been analysed with the help of SPSS software. Findings: The result conveys that there is a positive relation between employee motivation and engagement. Conclusion: Employee motivation has strong relation with employee engagement and increasing organisational performance. Employee motivation can create positive working culture within the workplace. Significance of the study: The research will contribute to understand the role of compensation and total rewards in case of employee motivation. Besides this, this research is also helpful to understand the importance of employee motivation in case of organisational performance
{"title":"Critically Analyzing the Role of Total Rewards and Compensa-tion in Increasing Employee Motivation","authors":"Seema Bhakuni, Sandeep Saxena","doi":"10.55927/ijabm.v2i3.3043","DOIUrl":"https://doi.org/10.55927/ijabm.v2i3.3043","url":null,"abstract":"Employees are the main assets for an organisation and motivating the employees can improve their performance. Several ways can be incorporated for employee motivation. The objective of this research is to understand the role of Total Rewards and Compensation in increasing employee motivation. Materials and methods: Survey has been conducted by incorporating 80 participants and the survey results has been analysed with the help of SPSS software. Findings: The result conveys that there is a positive relation between employee motivation and engagement. Conclusion: Employee motivation has strong relation with employee engagement and increasing organisational performance. Employee motivation can create positive working culture within the workplace. Significance of the study: The research will contribute to understand the role of compensation and total rewards in case of employee motivation. Besides this, this research is also helpful to understand the importance of employee motivation in case of organisational performance","PeriodicalId":42947,"journal":{"name":"International Journal of Asian Business and Information Management","volume":"108 1","pages":""},"PeriodicalIF":1.4,"publicationDate":"2023-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78072609","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-28DOI: 10.55927/ijabm.v2i3.4516
Andhi Rifqi Mubarok, Muhammad Nur Abdi
This study aims to, (1) test the effect of issuing auction repayment receipts on the Indonesian auction application on public services, (2) test the effectiveness of using the menu receipt of auction settlement in the Indonesian auction application at Kantor Pelayanan Kekayaan Negara dan Lelang (KPKNL) in the area of the Direktorat Jenderal Kekayaan Negara (DJKN) of North Sulawesi, and (3) test the ease of use of the menu for issuing auction repayment receipts on the Indonesian auction application on the speed and accuracy of public services. The data collection technique used in this study is a qualitative descriptive method with interview techniques to respondents who are directly responsible for using the receipt issuance menu feature in the Indonesian auction application. Respondents who were interviewed were from 3 (Three) KPKNL in the DJKN region of North Sulawesi, namely (1) KPKNL Gorontalo, (2) KPKNL Palu, and (3) KPKNL Ternate. The results of this study indicate that the use of the auction repayment receipt menu in the Indonesian auction application has been effectively used since the Regulation of the Direktur Jenderal Kekayaan Negara (DJKN) Number 02/KN/2022 concerning Auction Administration Guidelines at the KPKNL. Other results from this study indicate that the menu for issuing auction repayment receipts in the Indonesian auction application is able to provide services to the community, especially related to auction repayment receipts, more quickly and precisely. However, from the results of these achievements there are still deficiencies that need to be refined to the contents of the menu features of the research object
本研究旨在:(1)测试发放拍卖还款收据对印尼公共服务拍卖申请的影响，(2)测试在北苏拉威西省krektorat Jenderal Kekayaan Negara dan Lelang (KPKNL)地区的印尼拍卖申请中使用拍卖结算收据的有效性。(3)对印尼拍卖申请发放拍卖回款单菜单的易用性进行公共服务速度和准确性的测试。本研究中使用的数据收集技术是一种定性描述方法，采用访谈技术对直接负责使用印度尼西亚拍卖应用中收据签发菜单功能的受访者进行访谈。受访者来自北苏拉威西DJKN地区的3个KPKNL，即(1)KPKNL Gorontalo， (2) KPKNL Palu和(3)KPKNL Ternate。本研究的结果表明，在印尼拍卖申请中使用拍卖还款收据菜单，自印尼国家拍卖管理局(KPKNL)第02/KN/2022号关于拍卖管理指南的条例以来，已经得到了有效的使用。本研究的其他结果表明，印度尼西亚拍卖应用程序中的拍卖还款收据开具菜单能够更快速、准确地为社区提供服务，特别是与拍卖还款收据相关的服务。但是，从这些成果来看，对于研究对象的菜单特征的内容，仍有不足之处需要完善
{"title":"Management of the Receipt Issuance Menu in the Indonesian Auction Application for Public Services at the State Wealth and Auction Service Office (KPKNL) of the DJKN Suluttenggomalut Region","authors":"Andhi Rifqi Mubarok, Muhammad Nur Abdi","doi":"10.55927/ijabm.v2i3.4516","DOIUrl":"https://doi.org/10.55927/ijabm.v2i3.4516","url":null,"abstract":"This study aims to, (1) test the effect of issuing auction repayment receipts on the Indonesian auction application on public services, (2) test the effectiveness of using the menu receipt of auction settlement in the Indonesian auction application at Kantor Pelayanan Kekayaan Negara dan Lelang (KPKNL) in the area of the Direktorat Jenderal Kekayaan Negara (DJKN) of North Sulawesi, and (3) test the ease of use of the menu for issuing auction repayment receipts on the Indonesian auction application on the speed and accuracy of public services. The data collection technique used in this study is a qualitative descriptive method with interview techniques to respondents who are directly responsible for using the receipt issuance menu feature in the Indonesian auction application. Respondents who were interviewed were from 3 (Three) KPKNL in the DJKN region of North Sulawesi, namely (1) KPKNL Gorontalo, (2) KPKNL Palu, and (3) KPKNL Ternate. The results of this study indicate that the use of the auction repayment receipt menu in the Indonesian auction application has been effectively used since the Regulation of the Direktur Jenderal Kekayaan Negara (DJKN) Number 02/KN/2022 concerning Auction Administration Guidelines at the KPKNL. Other results from this study indicate that the menu for issuing auction repayment receipts in the Indonesian auction application is able to provide services to the community, especially related to auction repayment receipts, more quickly and precisely. However, from the results of these achievements there are still deficiencies that need to be refined to the contents of the menu features of the research object","PeriodicalId":42947,"journal":{"name":"International Journal of Asian Business and Information Management","volume":"6 1","pages":""},"PeriodicalIF":1.4,"publicationDate":"2023-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85244727","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-28DOI: 10.55927/ijabm.v2i3.4625
Rakhmad Agung Hidayatullah, Amir Reza Kusuma, Ahmad Saifulloh, Usmanul Khakim
This study endeavors to elaborate on the educational philosophy of Syed Muhammad Naquib al Attas. Al Attas' educational thought, if traced according to his background, it cannot be separated from his attention to the current of secularization of science. As a philosopher, his conception of education begins with his view point on the human beings in terms of being very Islamic. For him, secular Western education gave birth to humans who are uncivilized, savage and brought damage not only to nature but also to humanity itself. Moreover , he sees that the cure for the crisis caused by the secularization of knowledge is through education. Therefore, it is interesting to discuss the concept as proposed by al Attas to solve this problem
{"title":"Concept Good Education with Adab to Build Islamic Human Resource Development","authors":"Rakhmad Agung Hidayatullah, Amir Reza Kusuma, Ahmad Saifulloh, Usmanul Khakim","doi":"10.55927/ijabm.v2i3.4625","DOIUrl":"https://doi.org/10.55927/ijabm.v2i3.4625","url":null,"abstract":"This study endeavors to elaborate on the educational philosophy of Syed Muhammad Naquib al Attas. Al Attas' educational thought, if traced according to his background, it cannot be separated from his attention to the current of secularization of science. As a philosopher, his conception of education begins with his view point on the human beings in terms of being very Islamic. For him, secular Western education gave birth to humans who are uncivilized, savage and brought damage not only to nature but also to humanity itself. Moreover , he sees that the cure for the crisis caused by the secularization of knowledge is through education. Therefore, it is interesting to discuss the concept as proposed by al Attas to solve this problem","PeriodicalId":42947,"journal":{"name":"International Journal of Asian Business and Information Management","volume":"15 1","pages":""},"PeriodicalIF":1.4,"publicationDate":"2023-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72963604","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-28DOI: 10.55927/ijabm.v2i3.4162
Noviyati, Wulandari Agustiningsih
This study's objective is to empirically establish whether financial performance, leverage, and firm size have a partial or simultaneous impact on firm value for the Food and Beverage Manufacturing companies listed on the Indonesia Stock Exchange between 2018 and 2020. Financial success as determined by ROA, leverage as determined by DER, and company size as determined by Size—as well as one dependent variable—firm value as measured by PBV—make up this study. There are 23 companies in this study that fit the requirements and have a combined revenue of 69 financial statements in Between 2018 and 2020, businesses in the food and beverage industry listed on the Indonesia Stock Exchange (IDX). According to the research, a firm's financial performance increases its value. In light of the fact that the Leverage variable has an impact on company value, firm size positively affects the worth of the company. Based on the study's findings, it can be said that financial performance, leverage, and firm size all affect corporate value simultaneously food and beverage sector in 2018-2020
{"title":"The Effect of Financial Performance, Leverage and Company Size on Company Value in the Food and Beverage Manufacturing Sector","authors":"Noviyati, Wulandari Agustiningsih","doi":"10.55927/ijabm.v2i3.4162","DOIUrl":"https://doi.org/10.55927/ijabm.v2i3.4162","url":null,"abstract":"This study's objective is to empirically establish whether financial performance, leverage, and firm size have a partial or simultaneous impact on firm value for the Food and Beverage Manufacturing companies listed on the Indonesia Stock Exchange between 2018 and 2020. Financial success as determined by ROA, leverage as determined by DER, and company size as determined by Size—as well as one dependent variable—firm value as measured by PBV—make up this study. There are 23 companies in this study that fit the requirements and have a combined revenue of 69 financial statements in Between 2018 and 2020, businesses in the food and beverage industry listed on the Indonesia Stock Exchange (IDX). According to the research, a firm's financial performance increases its value. In light of the fact that the Leverage variable has an impact on company value, firm size positively affects the worth of the company. Based on the study's findings, it can be said that financial performance, leverage, and firm size all affect corporate value simultaneously food and beverage sector in 2018-2020","PeriodicalId":42947,"journal":{"name":"International Journal of Asian Business and Information Management","volume":"23 1","pages":""},"PeriodicalIF":1.4,"publicationDate":"2023-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75699307","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-28DOI: 10.55927/ijabm.v2i3.4513
I. Kadek, Dwi Astika, Muhammad Nur Abdi
PT. Telkom Property's Birawa Champion training is organized internally by the company to form soft skills, increase employee knowledge or knowledge of their respective fields of work, namely Housekeeping, Mechanical Electrics, Security, and Drivers. The organization of Birawa Champion training can also produce superior employees and is expected to be an example or leader in their respective work locations. The purpose of the study was to determine what and how the impact of Birawa Champion training on the performance of housekeeping employees of PT. Telkom Property Makassar. The research method used is a qualitative method using interview and observation techniques. Interviews were conducted focusing on 5 core informants who had attended Birawa champion training. There are 6 questions related to knowledge, soft skills, employee performance, discipline, ethics, and tenant satisfaction. Research on Birawa Champion Training has had a positive impact on the performance of employees who participated in the training, especially in the Housekeeping division, including increased knowledge of their work, increased discipline, as well as employee ethics, and increased employee soft skills so that they are able to become employees who have a leadership spirit at work. Training also improves the quality of employees to be better so that they are able to provide excellent service to customers or tenants, so that indirectly this training also affects tenant satisfaction. This is in accordance with the vision of PT. Telkom Property, which is to become the most preferred technology-based property company in Indonesia
PT. Telkom Property的Birawa Champion培训由公司内部组织，以形成软技能，增加员工知识或各自工作领域的知识，即家政，机电，保安和司机。组织Birawa冠军培训也可以培养出优秀的员工，并有望成为各自工作场所的榜样或领导者。本研究的目的是确定Birawa Champion培训对PT. Telkom Property Makassar客房部员工绩效的影响。使用的研究方法是使用访谈和观察技术的定性方法。对参加过Birawa冠军培训的5名核心线人进行了访谈。共有6个问题涉及知识、软技能、员工绩效、纪律、道德和租户满意度。对Birawa冠军培训的研究对参加培训的员工的绩效产生了积极的影响，特别是在客务部门，包括增加了他们的工作知识，增加了纪律，以及员工道德，提高了员工的软技能，使他们能够成为在工作中具有领导精神的员工。培训也提高了员工的素质，使他们能够更好地为客户或租户提供优质的服务，因此这种培训也间接地影响了租户的满意度。这符合PT. Telkom Property的愿景，该公司将成为印度尼西亚最受欢迎的技术型房地产公司
{"title":"Impact of Birawa Champion Training on the Performance of Housekeeping Employees PT.Telkom Property Makassar","authors":"I. Kadek, Dwi Astika, Muhammad Nur Abdi","doi":"10.55927/ijabm.v2i3.4513","DOIUrl":"https://doi.org/10.55927/ijabm.v2i3.4513","url":null,"abstract":"PT. Telkom Property's Birawa Champion training is organized internally by the company to form soft skills, increase employee knowledge or knowledge of their respective fields of work, namely Housekeeping, Mechanical Electrics, Security, and Drivers. The organization of Birawa Champion training can also produce superior employees and is expected to be an example or leader in their respective work locations. The purpose of the study was to determine what and how the impact of Birawa Champion training on the performance of housekeeping employees of PT. Telkom Property Makassar. The research method used is a qualitative method using interview and observation techniques. Interviews were conducted focusing on 5 core informants who had attended Birawa champion training. There are 6 questions related to knowledge, soft skills, employee performance, discipline, ethics, and tenant satisfaction. Research on Birawa Champion Training has had a positive impact on the performance of employees who participated in the training, especially in the Housekeeping division, including increased knowledge of their work, increased discipline, as well as employee ethics, and increased employee soft skills so that they are able to become employees who have a leadership spirit at work. Training also improves the quality of employees to be better so that they are able to provide excellent service to customers or tenants, so that indirectly this training also affects tenant satisfaction. This is in accordance with the vision of PT. Telkom Property, which is to become the most preferred technology-based property company in Indonesia","PeriodicalId":42947,"journal":{"name":"International Journal of Asian Business and Information Management","volume":"3 1","pages":""},"PeriodicalIF":1.4,"publicationDate":"2023-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83343065","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-28DOI: 10.55927/ijabm.v2i3.4369
Jaysone Christopher M. Bancoro
Financial literacy is a crucial determinant of making sound and prudent financial decisions. However, a global study revealed that the majority of the world’s population is financially illiterate. From these precepts, this study was conducted to evaluate the level of financial literacy among 40 MSME business owners in the Municipality of San Jose, Negros Oriental, Philippines. The results will be used to decide if a university extension program could be started. This research made use of a descriptive methodology and collected data using five-point Likert scale survey method. The results of the study showed that MSME business owners have high levels of debt management, utilization of savings account, and reduce spending knowledge. On the other hand, MSME business owners need to improve in the overall personal financial management, long-term planning, emergency and risk. The researcher recommends the development of a comprehensive financial training program, sharing of best practices, and the provision of avenues for financial consultations. Improving financial literacy can help microbusiness owners better manage their finances, reduce financial stress, and increase the chances of their business's success
{"title":"Financial Literacy of MSME Business Owners in the Municipality of San Jose, Negros Oriental, Philippines: A Basis for a State University’s Extension Program","authors":"Jaysone Christopher M. Bancoro","doi":"10.55927/ijabm.v2i3.4369","DOIUrl":"https://doi.org/10.55927/ijabm.v2i3.4369","url":null,"abstract":"Financial literacy is a crucial determinant of making sound and prudent financial decisions. However, a global study revealed that the majority of the world’s population is financially illiterate. From these precepts, this study was conducted to evaluate the level of financial literacy among 40 MSME business owners in the Municipality of San Jose, Negros Oriental, Philippines. The results will be used to decide if a university extension program could be started. This research made use of a descriptive methodology and collected data using five-point Likert scale survey method. The results of the study showed that MSME business owners have high levels of debt management, utilization of savings account, and reduce spending knowledge. On the other hand, MSME business owners need to improve in the overall personal financial management, long-term planning, emergency and risk. The researcher recommends the development of a comprehensive financial training program, sharing of best practices, and the provision of avenues for financial consultations. Improving financial literacy can help microbusiness owners better manage their finances, reduce financial stress, and increase the chances of their business's success","PeriodicalId":42947,"journal":{"name":"International Journal of Asian Business and Information Management","volume":"46 1","pages":""},"PeriodicalIF":1.4,"publicationDate":"2023-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73749037","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Recent economic slowdown and subsequent bounce back has translated into different learnings for organizations. This article attempts to understand the various factors at work that have defined the cognition process of small and micro level enterprises and their readiness to adapt to new situation(s). A comprehensive review of literature has helped identify certain factors that were inculcated into a questionnaire administered on 50 micro and small Indian business enterprises from where the final variables have been identified. The key conclusions show a mix of factors, five in number, which have been grouped under the broad headings of external and internal variables. The flexibility to acquire new knowledge appears to be key for sustainability, among the factors and variables studied. Another aspect is the size of an organization has little role to play in cognition process, and its flexibility to adapt to new situations for survival and growth.
{"title":"The Dynamics of Cognition Process of Micro, Small, and Medium Enterprises (MSMEs)","authors":"Atharizeh Mahmood, Manisha Seth","doi":"10.4018/ijabim.325071","DOIUrl":"https://doi.org/10.4018/ijabim.325071","url":null,"abstract":"Recent economic slowdown and subsequent bounce back has translated into different learnings for organizations. This article attempts to understand the various factors at work that have defined the cognition process of small and micro level enterprises and their readiness to adapt to new situation(s). A comprehensive review of literature has helped identify certain factors that were inculcated into a questionnaire administered on 50 micro and small Indian business enterprises from where the final variables have been identified. The key conclusions show a mix of factors, five in number, which have been grouped under the broad headings of external and internal variables. The flexibility to acquire new knowledge appears to be key for sustainability, among the factors and variables studied. Another aspect is the size of an organization has little role to play in cognition process, and its flexibility to adapt to new situations for survival and growth.","PeriodicalId":42947,"journal":{"name":"International Journal of Asian Business and Information Management","volume":"74 1","pages":""},"PeriodicalIF":1.4,"publicationDate":"2023-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86360725","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-12DOI: 10.55927/ijabm.v2i3.4309
Kezia Julia Putri
The development of a strategy by the government as a public organization to deal with the implementation of good corporate governance, which is now a requirement for each company in order to win global business competition and also overtake the problem of the economic crisis, is required by the rapid and massive advances in information technology that have occurred during the industrial revolution 4.0 era. The Agency theory was utilized to support this research since it fosters the formation of the notion of Good Corporate Governance in managing the company's business to reduce agency conflicts. Companies are required to be able to provide good financial reports. A solid financial report is one that maintains the integrity of the information it contains. The extent to which financial reports reflect financial facts fairly, honestly, and not more or less is referred to as their integrity. The goal of this study is to identify the implicit influence of good corporate governance (GCG) on the financial statements of different Indonesian enterprises. Research data is collected through financial reports and company annual reports. The SPSS statistical software was used to analyze the research data. The study's findings indicate that institutional share ownership and management support as part of Good Corporate Governance have a significant impact on the financial statements of Indonesian enterprises
{"title":"Implications of Good Corporate Governance (GCG) on Financial Statement Integrity","authors":"Kezia Julia Putri","doi":"10.55927/ijabm.v2i3.4309","DOIUrl":"https://doi.org/10.55927/ijabm.v2i3.4309","url":null,"abstract":"The development of a strategy by the government as a public organization to deal with the implementation of good corporate governance, which is now a requirement for each company in order to win global business competition and also overtake the problem of the economic crisis, is required by the rapid and massive advances in information technology that have occurred during the industrial revolution 4.0 era. The Agency theory was utilized to support this research since it fosters the formation of the notion of Good Corporate Governance in managing the company's business to reduce agency conflicts. Companies are required to be able to provide good financial reports. A solid financial report is one that maintains the integrity of the information it contains. The extent to which financial reports reflect financial facts fairly, honestly, and not more or less is referred to as their integrity. The goal of this study is to identify the implicit influence of good corporate governance (GCG) on the financial statements of different Indonesian enterprises. Research data is collected through financial reports and company annual reports. The SPSS statistical software was used to analyze the research data. The study's findings indicate that institutional share ownership and management support as part of Good Corporate Governance have a significant impact on the financial statements of Indonesian enterprises","PeriodicalId":42947,"journal":{"name":"International Journal of Asian Business and Information Management","volume":"30 1","pages":""},"PeriodicalIF":1.4,"publicationDate":"2023-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73678545","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Intaka Piriyakul, Nart-Anong Nambuddee, R. Piriyakul, Montree Piriyakul
To survive in any crisis, business owners and executives must be able to adapt and change in all aspects of business functions, especially in the marketing function. The aim of the study is to investigate an efficient marketing strategy to provide the implementation for firms' survival. To explore the advantages and how to manage a mass customization strategy in the restaurant business during a pandemic period. The authors conducted the research by selecting restaurants that have proven successful and exploring the key success management factors for further proof. The results show that the moderator, customer collaboration management, of the restaurant sector has a positive impact on the relationship between consumption experience and customer satisfaction through customer engagement. Additionally, the result indicates that the strategic and process implications during a crisis must be tailored to the sub-stages.
{"title":"The Evidence of a Thai Restaurant's Mass Customization Implementation for Firm Survival During the Pandemic Crisis","authors":"Intaka Piriyakul, Nart-Anong Nambuddee, R. Piriyakul, Montree Piriyakul","doi":"10.4018/ijabim.323797","DOIUrl":"https://doi.org/10.4018/ijabim.323797","url":null,"abstract":"To survive in any crisis, business owners and executives must be able to adapt and change in all aspects of business functions, especially in the marketing function. The aim of the study is to investigate an efficient marketing strategy to provide the implementation for firms' survival. To explore the advantages and how to manage a mass customization strategy in the restaurant business during a pandemic period. The authors conducted the research by selecting restaurants that have proven successful and exploring the key success management factors for further proof. The results show that the moderator, customer collaboration management, of the restaurant sector has a positive impact on the relationship between consumption experience and customer satisfaction through customer engagement. Additionally, the result indicates that the strategic and process implications during a crisis must be tailored to the sub-stages.","PeriodicalId":42947,"journal":{"name":"International Journal of Asian Business and Information Management","volume":"1 1","pages":""},"PeriodicalIF":1.4,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89782282","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-30DOI: 10.55927/ijabm.v2i2.2905
Isaac Onyeyirichukwu Chukwuma, Uzoma Ogochukwu Okonkwo
The exploration of knowledge management and its influence on the informal sector has become a topical interest to industries and academia. Nonetheless, the current deficiency in literature to reveal empirical association between knowledge management and the informal sector is a critical gap this study sought to reduce. Hence, this study specifically examines the interrelationship between knowledge management and the informal sector. The study employed a qualitative descriptive method in analyzing relevant related studies and was anchored on the absorptive capacity theory. The study concludes that the analysis of knowledge management revealed its growing significance at a rapid trajectory that transcends the informal sector; the increasing need and demand for strategic activation, engagement, and execution of knowledge management activities have become much pronounced and invaluable to the sustainable posterity of the affairs of the informal sector. The study also made postulation on the prospect of the association between knowledge management and the informal sector
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