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2010 International Conference on User Science and Engineering (i-USEr)最新文献

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User Experience: Assessing the effectiveness of Internet booking service 用户体验:评估互联网预订服务的有效性
Pub Date : 2010-12-01 DOI: 10.1109/IUSER.2010.5716712
Idyawati Hussein, Murni Mahmud, Abu Osman, Md Tap
Despite the undeniable importance of usability and utility, one should not forget that people use Internet booking service for variety of reasons or in essence overlooked the vital intent. Online booking systems challenge the effectiveness of traditional way of booking process. Therefore the effectiveness of the task is crucial to support the user to complete the tasks. User Experience (UX) is basically a constant “good-bad” feeling towards any products or service to finish a task. Standard heuristics evaluation has been performed in UX to measure if the perceived usability of the online booking based on the perceived utility matched to the user's satisfaction. This paper indicates that several design features do not entirely conform to the usability standard and design principles. The finding shows that the users experience some difficulties in completing the task; however, they proceed in order to get competitive prices. They also attribute the difficulties to their incautious and negligent without realizing the design features have lead them to experience human error in the online booking system.
尽管可用性和实用性具有不可否认的重要性,但人们不应忘记,人们使用互联网预订服务是出于各种原因,或者在本质上忽视了最重要的意图。在线预订系统对传统预订流程的有效性提出了挑战。因此,任务的有效性对于支持用户完成任务至关重要。用户体验(UX)基本上是对完成任务的任何产品或服务的一种持续的“好与坏”的感觉。在用户体验中进行了标准的启发式评估,以衡量基于感知效用的在线预订的感知可用性是否与用户满意度相匹配。本文指出,有几个设计特征并不完全符合可用性标准和设计原则。研究结果表明,用户在完成任务时遇到了一些困难;然而,他们为了获得有竞争力的价格而继续进行。他们也将这些困难归因于他们的不小心和疏忽,没有意识到设计的特点,导致他们在网上预订系统中经历了人为错误。
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引用次数: 4
Level of acceptance and factors influencing students' intention to use UCSI University's e-mail system 接受程度和影响学生使用UCSI大学电子邮件系统意向的因素
Pub Date : 2010-12-01 DOI: 10.1109/IUSER.2010.5716717
M. Yamin, Yvonne Lee
The study explores the level of acceptance and factors influencing the acceptance of the newly implemented student e-mail system at UCSI University, Malaysia. The Unified Theory of Acceptance and Use of Technology (UTAUT) model was modified and used to determine the factors that influence students' intention to use the e-mail system. 357 students participated in the study from three faculties of the University. The study found out that the level of acceptance of the student e-mail system was low amongst the students of UCSI University. The results indicate that Performance Expectancy, Effort Expectancy, Attitude, Social Influence, Facilitating Conditions, and Self Efficacy have a significant relationship with Behavioral Intention. However, results of the regression analysis indicate that only Performance Expectancy, Effort Expectancy, and Attitude are significant in influencing Behavioral Intention. Recommendations were given to increase the acceptance of the student e-mail system among students based on the findings.
该研究探讨了马来西亚UCSI大学新实施的学生电子邮件系统的接受程度和影响接受程度的因素。对技术接受与使用统一理论(UTAUT)模型进行了修正,并用于确定影响学生使用电子邮件系统意向的因素。来自大学三个学院的357名学生参与了这项研究。研究发现,UCSI大学的学生对学生电子邮件系统的接受程度很低。结果表明,绩效期望、努力期望、态度、社会影响、促进条件和自我效能感与行为意向有显著的关系。然而,回归分析结果显示,只有绩效期望、努力期望和态度对行为意向有显著影响。根据调查结果,提出了提高学生电子邮件系统接受度的建议。
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引用次数: 15
The development and usability of Malaysian sexuality education (MSE) courseware 马来西亚性教育(MSE)课件的开发和可用性
Pub Date : 2010-12-01 DOI: 10.1109/IUSER.2010.5716741
S. Chan, A. Jaafar
An initial study related to the perception of teachers and students toward the sexuality education was carried out in 2008. The study showed that there are big gaps between the perception of the teachers and students towards Malaysia sexuality education today. As a result Malaysia Sexuality Education (MSE) courseware was designed based on learning, instructional design and human computer interaction theories approach. The MSE was developed through a comprehensive methodology which ADDIE model integrated with usage-centered design models to achieve highly usable courseware. There are four constructs in usability evaluation of MSE, namely effectiveness, efficiency, satisfaction and learnability. Result shows that MSE not just increase students' performance in sexuality education, but students and teachers are also satisfied with the error-free interactive of MSE.
2008年开展了一项关于教师和学生对性教育认知的初步研究。研究表明,今天马来西亚的老师和学生对性教育的看法存在很大差距。因此,马来西亚性教育(MSE)课件的设计是基于学习、教学设计和人机交互理论的方法。MSE是通过一种综合的方法开发的,该方法将ADDIE模型与以使用为中心的设计模型相结合,以实现高可用性的课件。MSE可用性评价有四个构面,即有效性、效率、满意度和可学习性。结果表明,MSE不仅提高了学生在性教育中的表现,而且学生和教师对MSE的无错误互动也很满意。
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引用次数: 2
Visualizing Quran documents results by stemming semantic speech query 基于词干语义语音查询的古兰经文献结果可视化
Pub Date : 2010-12-01 DOI: 10.1109/IUSER.2010.5716753
M. A. Yunus, R. Zainuddin, N. Abdullah
The information visualization results are retrieving lack of information to meet user's speech query even though there is presenting information and results in visualization. Hence, in this study, visualization of retrieving relevant documents through cross language information retrieval (CLIR) system needs to across language boundaries, a mechanism for query translation with semantic and stemmers are required well-known as stemming semantic query (SSQ). Therefore, this study is conducted with the purposes to investigate visualization approach against the queries and vice versa using SpaceTree. Furthermore, it is also conducted to investigate the performance of visualization to present normal listing results. The retrieval results however, focus on how SpaceTree is beneficial to represent them in a good manner. Results from the experiments suggest that SpaceTree is most friendly to display results to the users in CLIR. It also found that semantic approach with stemmers contributes to better performance in visualizing more relevant and related Quran document results.
信息可视化的结果是在有呈现信息和结果的情况下,检索出缺少的信息来满足用户的语音查询。因此,在本研究中,通过跨语言信息检索(CLIR)系统进行相关文档检索的可视化需要跨越语言边界,需要一种具有语义和词干的查询翻译机制,即词干语义查询(SSQ)。因此,本研究的目的是研究使用SpaceTree查询的可视化方法,反之亦然。此外,还研究了可视化显示正常列表结果的性能。然而,检索结果关注的是SpaceTree如何有利于以良好的方式表示它们。实验结果表明,SpaceTree在CLIR中对用户显示结果最友好。它还发现,使用词干的语义方法有助于更好地可视化更相关和相关的古兰经文档结果。
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引用次数: 8
Online information sharing issues in website personalization 网站个性化中的在线信息共享问题
Pub Date : 2010-12-01 DOI: 10.1109/IUSER.2010.5716766
M. N. Razali, Tan Soo Fun, F. Razak, R. Hanapi
Website Personalization is one of strategic technique in delivering services in online applications. A part of process for building personalization applications is to collect particular information from the user which involves information sharing. However, the awareness about privacy concerns and security threats have caused to non-sharing behavior among the Internet Users. This situation have caused website personalization cannot be built to serve its purposes. This paper aims to investigate the people's behavior and to study the propensity of information sharing attitude in two different environments and cultures. The two environments are between real-life and online while the two cultures are between Malaysian and non-Malaysian. Since this is an exploratory study, interview with five (5) persons have been conducted. The qualitative technique that chooses was recommended for any exploratory study. The findings of this study explained the understanding of behaviors and the factors of Information Sharing. The factors are the cultural factors, the platform of sharing and the behavior of information sharing in web personalization. The sharing behavior in two environments and cultures were also compared. The data collected from the interviews have generalizing the speculations and issues in information sharing which have been discussed at the end section of this paper.
网站个性化是在线应用中提供服务的一种战略技术。构建个性化应用程序的一部分过程是从用户那里收集特定的信息,这涉及到信息共享。然而,对隐私问题和安全威胁的意识导致了互联网用户的不共享行为。这种情况已经导致网站的个性化建设不能满足其目的。本文旨在调查两种不同环境和文化中人们的行为,研究信息共享态度的倾向。这两种环境介于现实生活和网络之间,而这两种文化介于马来西亚和非马来西亚之间。由于这是一项探索性研究,因此对五(5)人进行了访谈。对于任何探索性研究,推荐采用定性方法。本研究的结果解释了对行为和信息共享因素的理解。这些因素分别是网络个性化中的文化因素、共享平台和信息共享行为。我们还比较了两种环境和文化中的分享行为。从访谈中收集的数据概括了本文最后一节讨论的信息共享中的猜测和问题。
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引用次数: 4
ROBIN: Activity based robot management system ROBIN:基于活动的机器人管理系统
Pub Date : 2010-12-01 DOI: 10.1109/IUSER.2010.5716736
Adriana Wilde, P. Bruegger, B. Hadorn, B. Hirsbrunner
This paper examines the design and implementation of a system to support firefighting exercises based on tools and ideas of pervasive computing. Through this development a range of technologies and conceptual tools were used, such as sensors, wireless communication, and the programming framework uMove; as well as context-awareness, situation management, and activity detection. In this development, the notion of implicit human-computer interaction was of particular relevance. The use of a programming framework for interaction through motion was central, and this implementation is one of its proofs of concept, as it presented opportunities to improve it and recommendations to adapt it for future applications.
本文研究了一个基于普适计算的工具和思想来支持消防演习的系统的设计和实现。通过这一发展,使用了一系列技术和概念工具,如传感器、无线通信和编程框架uMove;以及上下文感知、情况管理和活动检测。在这个发展中,隐式人机交互的概念是特别相关的。通过运动进行交互的编程框架的使用是核心,这个实现是其概念的证明之一,因为它提供了改进它的机会和建议,以适应未来的应用程序。
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引用次数: 0
Designing interfaces in a mobile environment: An implementation on a programming language 在移动环境中设计接口:一种编程语言的实现
Pub Date : 2010-12-01 DOI: 10.1109/IUSER.2010.5716758
R. M. Rias, F. Ismail
Mobile technology offers new opportunities for engaging learners in non-classroom settings, promotes student motivation and encourages learners to personalize their learning experience. However, the major setback with learning in a mobile device is the limited screen space. The nature of interaction is also different between large and small display, in which text input is found not suitable to be employed on small screen due to the slower text input mechanism. The navigation technique was investigated as a potential technique that could be applied to display information on a mobile device. Navigation technique is based on point-and-click interaction on hierarchical structure of links. In order to determine how well this navigation technique solves the above problems, a prototype for learning Programming C++ was developed and a usability testing was conducted. Due to the existing problems in student understanding in the subject of Programming in C++, this domain was chosen with the hope that students would benefit from the development of this prototype. The result of usability testing indicated positive response from learners and they were satisfied with all aspects of the interface design.
移动技术为在非课堂环境中吸引学习者提供了新的机会,提高了学生的积极性,并鼓励学习者个性化他们的学习体验。然而,在移动设备上学习的主要障碍是有限的屏幕空间。大屏幕和小屏幕的交互性质也不同,小屏幕的文本输入机制较慢,因此不适合使用文本输入。研究了导航技术作为一种潜在的技术,可以应用于在移动设备上显示信息。导航技术是基于链接层次结构上的点击交互。为了确定这种导航技术在多大程度上解决了上述问题,开发了一个学习编程c++的原型,并进行了可用性测试。由于学生对c++编程的理解存在一些问题,选择这个领域是希望学生能从这个原型的开发中受益。可用性测试的结果表明学习者的反应是积极的,他们对界面设计的各个方面都很满意。
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引用次数: 4
Preliminary investigation of Islamic websites design & content feature: A heuristic evaluation from user perspective 伊斯兰网站设计与内容特色初探:用户视角下的启发式评价
Pub Date : 2010-12-01 DOI: 10.1109/IUSER.2010.5716763
M. Aliyu, M. Mahmud, A. Tap
This paper investigates the quality ranking of current Islamic websites using nine (9) website features (i.e. navigation, interactivity, legitimacy, objectivity, authority, relevancy, attractiveness, credibility, and reliability) in order to find the highest and lowest quality scores for individual websites based on their design & content feature. A heuristic evaluation method using single-user approach was used to evaluate 50 selected Islamic websites. Google search was used to select the 50 topmost popular Islamic websites on 8th December, 2009. The findings indicate that there has been a considerable improvement in the quality of Islamic websites in terms of design and information content. The findings also show that none of the websites evaluated displayed biased contents against Islam or Islamic groups. In addition, the findings reveal that websites with the highest quality scores were rated excellent in terms of information legitimacy and objectivity, whereas those with the least quality scores were rated poor in terms of authority and interactivity features. The paper concludes that there are considerable quality variations between Islamic websites with highest and lowest percentage scores.
本文使用九(9)个网站特征(即导航、互动性、合法性、客观性、权威性、相关性、吸引力、可信度和可靠性)调查了当前伊斯兰网站的质量排名,以便根据其设计和内容特征找到单个网站的最高和最低质量分数。采用单用户启发式评价方法对50个选定的伊斯兰网站进行评价。谷歌搜索在2009年12月8日选出了50个最受欢迎的伊斯兰网站。调查结果表明,在设计和信息内容方面,伊斯兰网站的质量有了相当大的提高。调查结果还显示,所有被评估的网站都没有显示对伊斯兰教或伊斯兰团体有偏见的内容。此外,研究结果显示,质量得分最高的网站在信息合法性和客观性方面被评为优秀,而质量得分最低的网站在权威性和交互性方面被评为差。论文的结论是,得分最高和最低的伊斯兰网站之间存在相当大的质量差异。
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引用次数: 15
Information dependences about customer preferences in the NPD Process 新产品开发过程中客户偏好的信息依赖性
Pub Date : 2010-12-01 DOI: 10.1109/IUSER.2010.5716748
M. Agost, M. Vergara
This paper presents a study conducted with the aim of completing an activity model about information-sharing in the ceramic NPD process. Information flows with customers (about their design preferences) were not included in this model. From previous results (a conceptual framework and a pilot study), this paper raises the modification of the original activity model, studying the information dependences for the analysis of customers preferences. The main activities and flows about affective design in the development process are proposed.
本文对陶瓷新产品开发过程中信息共享的活动模型进行了研究。与客户之间的信息流(关于他们的设计偏好)不包括在这个模型中。在前人的研究成果(一个概念框架和一个试点研究)基础上,本文提出了对原有活动模型的修正,研究顾客偏好分析的信息依赖关系。提出了情感设计在开发过程中的主要活动和流程。
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引用次数: 0
A study on user involvement in design development 设计开发中的用户参与研究
Pub Date : 2010-12-01 DOI: 10.1109/IUSER.2010.5716765
Nasser Koleini Mamaghani, Mahshid Barani
Due to the change of social conditions and economical and cultural aspects, user's expectation has been changed too. Today for users, satisfying the emotional and feeling needs towards products is most important point. The recent human psychological studies suggest that having an experience and good feeling with products is the main factor for making decisions. Hence, designers try to understand those hidden needs of people. In this way, they can make a special kind of user's satisfaction. During this process, all possible relationships between the user and the product and all factors that are involved in its interaction are analyzed. In the final stage, current technologies, user experiences, feelings and imaginations are applied in designing the product. The present article is about the different ways of involving the user in designing the products in order to open a new window, which causes specific vision and determines the hidden perspectives of the user desire and its environment.
由于社会条件和经济文化方面的变化,用户的期望也发生了变化。对于今天的用户来说,满足对产品的情感和感觉需求是最重要的一点。最近的人类心理学研究表明,对产品的体验和良好的感觉是做出决定的主要因素。因此,设计师试图理解人们隐藏的需求。这样,他们就能制造出一种特殊的用户满意度。在这个过程中,分析用户和产品之间所有可能的关系以及交互过程中涉及的所有因素。在最后阶段,运用现有的技术、用户体验、感受和想象来设计产品。这篇文章是关于让用户参与设计产品的不同方式,以打开一个新的窗口,这导致了特定的视觉,并决定了用户欲望及其环境的隐藏视角。
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引用次数: 2
期刊
2010 International Conference on User Science and Engineering (i-USEr)
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