Pub Date : 2022-12-12DOI: 10.1108/jgoss-03-2022-0022
Rosa Hendijani, M. Norouzi
Purpose In recent years, the COVID-19 pandemic has become one of the most impactful disruptions which has imposed high levels of uncertainty on supply chains around the world. Supply chain integration (SCI) is highly recommended as an underlying mechanism that can facilitate the development of resilience and robustness as two dynamic capabilities. They can in turn positively influence firm performance and success during the disruptive conditions of COVID-19 era. The study aims to examine whether SCI as an enabler of resilience and robustness can improve firm performance during COVID-19 pandemic. Design/methodology/approach A theoretical model is developed to elaborate the relationship between SCI dimensions, resilience and robustness and firm’s operational and financial performance during the COVID-19 pandemic. A survey method is then used to empirically examine the model using a sample of 94 companies in the food industry in the province of Tehran, Iran, during the COVID-19 pandemic. This study makes several contributions. It provides a novel theoretical model on the relationship between SCI, resilience and robustness and firm performance and tests this model in a less-studied yet critical context (i.e. Iranian food industry) and during a disruptive era (i.e. COVID-19 pandemic). Findings The results support the positive effect of three SCI dimensions of internal, product and process integration on operational and financial performance during corona virus pandemic. Furthermore, internal and process integration have positive effects on resilience. Internal, product and process integration have positive effects on robustness. In addition, resilience mediates the effects of internal and product integration on both operational and financial performance, whereas robustness mediates the effect of internal and product integration on financial performance. Research limitations/implications This study was conducted in the Province of Tehran. To test and generalize the results, it is recommended to conduct this study in other places and countries. Originality/value These results highlight the importance of SCI dimensions as vital enablers of resilience and robustness and their consequent impact on firm’s performance during the COVID-19 pandemic.
{"title":"Supply chain integration and firm performance in the COVID-19 era: the mediating role of resilience and robustness","authors":"Rosa Hendijani, M. Norouzi","doi":"10.1108/jgoss-03-2022-0022","DOIUrl":"https://doi.org/10.1108/jgoss-03-2022-0022","url":null,"abstract":"\u0000Purpose\u0000In recent years, the COVID-19 pandemic has become one of the most impactful disruptions which has imposed high levels of uncertainty on supply chains around the world. Supply chain integration (SCI) is highly recommended as an underlying mechanism that can facilitate the development of resilience and robustness as two dynamic capabilities. They can in turn positively influence firm performance and success during the disruptive conditions of COVID-19 era. The study aims to examine whether SCI as an enabler of resilience and robustness can improve firm performance during COVID-19 pandemic.\u0000\u0000\u0000Design/methodology/approach\u0000A theoretical model is developed to elaborate the relationship between SCI dimensions, resilience and robustness and firm’s operational and financial performance during the COVID-19 pandemic. A survey method is then used to empirically examine the model using a sample of 94 companies in the food industry in the province of Tehran, Iran, during the COVID-19 pandemic. This study makes several contributions. It provides a novel theoretical model on the relationship between SCI, resilience and robustness and firm performance and tests this model in a less-studied yet critical context (i.e. Iranian food industry) and during a disruptive era (i.e. COVID-19 pandemic).\u0000\u0000\u0000Findings\u0000The results support the positive effect of three SCI dimensions of internal, product and process integration on operational and financial performance during corona virus pandemic. Furthermore, internal and process integration have positive effects on resilience. Internal, product and process integration have positive effects on robustness. In addition, resilience mediates the effects of internal and product integration on both operational and financial performance, whereas robustness mediates the effect of internal and product integration on financial performance.\u0000\u0000\u0000Research limitations/implications\u0000This study was conducted in the Province of Tehran. To test and generalize the results, it is recommended to conduct this study in other places and countries.\u0000\u0000\u0000Originality/value\u0000These results highlight the importance of SCI dimensions as vital enablers of resilience and robustness and their consequent impact on firm’s performance during the COVID-19 pandemic.\u0000","PeriodicalId":43346,"journal":{"name":"Journal of Global Operations and Strategic Sourcing","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45639210","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-12-08DOI: 10.1108/jgoss-07-2022-0084
Amit Vishwakarma, G. S. Dangayach, M. L. Meena, Sumit Gupta, D. Joshi, Sandeep Jagtap
Purpose Idea of circular economy defies the classical “make-use-dispose” approach of linear economic model. In the context of health-care industry, it relies heavily on the supply chain practices implemented by industry stakeholders. The purpose of this study is to explore such relationships, study their structure and put it across for attaining sustainability at large. Design/methodology/approach This study is an empirical research conducted on 145 health-care firms. The collected data is analysed to develop structural and measurement model. The five constructed hypotheses are examined and tested through structural equation modelling. Findings The study illustrates the latent relationships that exist among the stakeholders involvement, sustainable supply chain practices, sustainable performance and circular economy for health-care industry. It is found that the adoption of sustainable supply chain practices improves health-care performance, which, in turn, have positive influence on circular economy. Research limitations/implications The structural and measurement model is developed in the context of circular health-care economy. It can be validated or improvised by conducting similar research in other industry using different methods. This research work fulfils the long existing gap in research by offering a linkage between various constructs to achieve health-care circular economy. Based on the research results, future researchers can build theories of circular economy and sustainability for health-care industry. Originality/value The study attempts to study the supply chain ways to achieve circular economy for Indian health-care sector. It considered latent relationships among the set of constructs, which are needed for theory building at later stage.
{"title":"Can circular healthcare economy be achieved through implementation of sustainable healthcare supply chain practices? Empirical evidence from Indian healthcare sector","authors":"Amit Vishwakarma, G. S. Dangayach, M. L. Meena, Sumit Gupta, D. Joshi, Sandeep Jagtap","doi":"10.1108/jgoss-07-2022-0084","DOIUrl":"https://doi.org/10.1108/jgoss-07-2022-0084","url":null,"abstract":"\u0000Purpose\u0000Idea of circular economy defies the classical “make-use-dispose” approach of linear economic model. In the context of health-care industry, it relies heavily on the supply chain practices implemented by industry stakeholders. The purpose of this study is to explore such relationships, study their structure and put it across for attaining sustainability at large.\u0000\u0000\u0000Design/methodology/approach\u0000This study is an empirical research conducted on 145 health-care firms. The collected data is analysed to develop structural and measurement model. The five constructed hypotheses are examined and tested through structural equation modelling.\u0000\u0000\u0000Findings\u0000The study illustrates the latent relationships that exist among the stakeholders involvement, sustainable supply chain practices, sustainable performance and circular economy for health-care industry. It is found that the adoption of sustainable supply chain practices improves health-care performance, which, in turn, have positive influence on circular economy.\u0000\u0000\u0000Research limitations/implications\u0000The structural and measurement model is developed in the context of circular health-care economy. It can be validated or improvised by conducting similar research in other industry using different methods. This research work fulfils the long existing gap in research by offering a linkage between various constructs to achieve health-care circular economy. Based on the research results, future researchers can build theories of circular economy and sustainability for health-care industry.\u0000\u0000\u0000Originality/value\u0000The study attempts to study the supply chain ways to achieve circular economy for Indian health-care sector. It considered latent relationships among the set of constructs, which are needed for theory building at later stage.\u0000","PeriodicalId":43346,"journal":{"name":"Journal of Global Operations and Strategic Sourcing","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42413209","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-12-05DOI: 10.1108/jgoss-11-2022-110
G. Frederico, J. Garza‐Reyes, Roberto A. Martins, Prof Vikas Kumar
[...]none of these studies has explored maturity in terms of global supply chains and their response capacity amid impacting and unexpected events such as COVID-19. [...]this special issue sought to publish papers that clearly demonstrate the practical and theoretical impacts of maturity in global supply chains in the context of sudden disruptive events such as COVID-19. The second article, which is titled “A systematic review of AR/VR in operations and supply chain management: maturity, current trends and future directions” has brought a relevant contribution to the issue by providing a systematic insight into the current maturity of augmented reality (AR) and virtual reality (VR) in operations and supply chain management (OSCM), considering the context of COVID-19. The research findings demonstrated that AR/VR are still in the introduction and growth phase and that they have yet to reach their maturity. [...]the study has also shown that there is a limited utilization of AR/VR as drivers in facilitating sustainable practices in OSCM and that the potential applications of these technologies for the recovery phase of supply chains in the post-COVID-19 era require special attention. The five papers on this special issue have approached maturity management by considering the context of the COVID-19 pandemic from different perspectives and making the following contributions: determining the resilience and agility factors that increase the maturity of fast fashion supply chains;establishing how disruptive technologies such as virtual and AR can contribute to developing more resilient and mature supply chains;identifying research and practice gaps in supply chain resilience by connecting this topic with cost-effective and sustainable supply chain themes and showing how these key strategies enhance supply chain maturity and survivability;studying strategies focused on supply chain digitalization and integration for enhancing resilience in MOSCs amid a pandemic situation;and determining the impact of different industrial sectors from the lens of their maturity management to the performance response amid the COVID-19 pandemic.
{"title":"Guest editorial: Managing maturity of global supply chains: learning from COVID-19 pandemic","authors":"G. Frederico, J. Garza‐Reyes, Roberto A. Martins, Prof Vikas Kumar","doi":"10.1108/jgoss-11-2022-110","DOIUrl":"https://doi.org/10.1108/jgoss-11-2022-110","url":null,"abstract":"[...]none of these studies has explored maturity in terms of global supply chains and their response capacity amid impacting and unexpected events such as COVID-19. [...]this special issue sought to publish papers that clearly demonstrate the practical and theoretical impacts of maturity in global supply chains in the context of sudden disruptive events such as COVID-19. The second article, which is titled “A systematic review of AR/VR in operations and supply chain management: maturity, current trends and future directions” has brought a relevant contribution to the issue by providing a systematic insight into the current maturity of augmented reality (AR) and virtual reality (VR) in operations and supply chain management (OSCM), considering the context of COVID-19. The research findings demonstrated that AR/VR are still in the introduction and growth phase and that they have yet to reach their maturity. [...]the study has also shown that there is a limited utilization of AR/VR as drivers in facilitating sustainable practices in OSCM and that the potential applications of these technologies for the recovery phase of supply chains in the post-COVID-19 era require special attention. The five papers on this special issue have approached maturity management by considering the context of the COVID-19 pandemic from different perspectives and making the following contributions: determining the resilience and agility factors that increase the maturity of fast fashion supply chains;establishing how disruptive technologies such as virtual and AR can contribute to developing more resilient and mature supply chains;identifying research and practice gaps in supply chain resilience by connecting this topic with cost-effective and sustainable supply chain themes and showing how these key strategies enhance supply chain maturity and survivability;studying strategies focused on supply chain digitalization and integration for enhancing resilience in MOSCs amid a pandemic situation;and determining the impact of different industrial sectors from the lens of their maturity management to the performance response amid the COVID-19 pandemic.","PeriodicalId":43346,"journal":{"name":"Journal of Global Operations and Strategic Sourcing","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41716194","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-10-06DOI: 10.1108/jgoss-03-2022-0017
Meenakshi Sharma, Rupesh Kumar, Pradeep Chauhan
Purpose Suppliers and marketers have started planning toward postpandemic scenarios where logistics and retail will happen in a new way with the help of technological advances. This shift means new challenges for manufacturers, suppliers and retailers, and there is a need for strategic sourcing decisions for a robust supply chain system, logistics and on-time delivery system, as consumers have shown a positive change in online buying behavior. Furthermore, with digital transformation, customers are expected to not return to traditional buying. Hence, it becomes essential to identify the factors acting as enablers of online purchase behavior for sustainable digital business. This study aims to analyze the positive shifts in online purchasing by consumers, identify and model the enablers of positive transformations in online purchasing by consumers. Design/methodology/approach The interpretative structural modeling (ISM) technique is used to draw the interrelationships among the variables and their impact on online buying. A context-oriented relationship among the factors has been set up through the expert opinion technique. A total of 40 specialists have been approached for this. ISM with Matrice d’impacts croisés multiplication appliquée á un classment (MICMAC) analysis was used to prioritize these drivers, identify the most critical factors and establish a driver-dependence relationship among these drivers. Findings Several significant categories of enablers like health, trust, convenience, work from home, referral buying, panic purchase and overstocking possess a strong influence on the shift to online due to the pandemic. The results will help the policymakers, suppliers, retailers, managers and practitioners with insights to plan, prepare for challenges and make decisions toward preparation and shifting to the emergent digital world. In addition, the study provides academicians scope for further research in the related area. Research limitations/implications Consumer behavior significantly impacts retail and supply chain business, as it is an interface with the customer and links between a manufacturer and a customer. This study provides an insight into the shift in purchase behavior which can help suppliers in this transition phase to be better prepared for tomorrow to achieve sustainable competitive advantage. Originality/value This study assists practitioners and researchers in understanding the interrelationships among the factors using ISM-MICMAC analysis in a realistic way rather than daydreaming with overambitious goals.
{"title":"COVID-19 turbulence and positive shifts in online purchasing by consumers: modeling the enablers using ISM- MICMAC analysis","authors":"Meenakshi Sharma, Rupesh Kumar, Pradeep Chauhan","doi":"10.1108/jgoss-03-2022-0017","DOIUrl":"https://doi.org/10.1108/jgoss-03-2022-0017","url":null,"abstract":"\u0000Purpose\u0000Suppliers and marketers have started planning toward postpandemic scenarios where logistics and retail will happen in a new way with the help of technological advances. This shift means new challenges for manufacturers, suppliers and retailers, and there is a need for strategic sourcing decisions for a robust supply chain system, logistics and on-time delivery system, as consumers have shown a positive change in online buying behavior. Furthermore, with digital transformation, customers are expected to not return to traditional buying. Hence, it becomes essential to identify the factors acting as enablers of online purchase behavior for sustainable digital business. This study aims to analyze the positive shifts in online purchasing by consumers, identify and model the enablers of positive transformations in online purchasing by consumers.\u0000\u0000\u0000Design/methodology/approach\u0000The interpretative structural modeling (ISM) technique is used to draw the interrelationships among the variables and their impact on online buying. A context-oriented relationship among the factors has been set up through the expert opinion technique. A total of 40 specialists have been approached for this. ISM with Matrice d’impacts croisés multiplication appliquée á un classment (MICMAC) analysis was used to prioritize these drivers, identify the most critical factors and establish a driver-dependence relationship among these drivers.\u0000\u0000\u0000Findings\u0000Several significant categories of enablers like health, trust, convenience, work from home, referral buying, panic purchase and overstocking possess a strong influence on the shift to online due to the pandemic. The results will help the policymakers, suppliers, retailers, managers and practitioners with insights to plan, prepare for challenges and make decisions toward preparation and shifting to the emergent digital world. In addition, the study provides academicians scope for further research in the related area.\u0000\u0000\u0000Research limitations/implications\u0000Consumer behavior significantly impacts retail and supply chain business, as it is an interface with the customer and links between a manufacturer and a customer. This study provides an insight into the shift in purchase behavior which can help suppliers in this transition phase to be better prepared for tomorrow to achieve sustainable competitive advantage.\u0000\u0000\u0000Originality/value\u0000This study assists practitioners and researchers in understanding the interrelationships among the factors using ISM-MICMAC analysis in a realistic way rather than daydreaming with overambitious goals.\u0000","PeriodicalId":43346,"journal":{"name":"Journal of Global Operations and Strategic Sourcing","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46200591","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-09-01DOI: 10.1108/jgoss-05-2022-0039
Rinu Sathyan, P. Palanisamy, S. G., N. M
Purpose The automotive industry appears to overcome much of its obstacles, despite the constant struggle facing COVID-19. The pandemic has resulted in significant improvements in the habits and conduct of consumers. There is an increased preference for personal mobility. In this dynamic environment with unexpected changes and high market rivalry, automotive supply chains focus more on executing responsive strategies with minimum costs. This paper aims to identify and model the drivers to the responsiveness of automotive supply chain. Design/methodology/approach Seventeen drivers for supply chain responsiveness have been identified from the extensive literature, expert interview. An integrated methodology of fuzzy decision-making trial and evaluation laboratory–interpretive structural modelling (DEMATEL–ISM) is developed to establish the interrelationship between the drivers. The cause–effect relationship between the drivers was obtained through fuzzy DEMATEL technique, and a hierarchical structure of the drivers was developed using the ISM technique. Findings The result of the integrated methodology revealed that strategic decision-making of management, accurate forecasting of demand, advanced manufacturing system in the organisation and data integration tools are the critical drivers. Research limitations/implications This study has conceptual and analytical limitations. In this study, a limited number of drivers are examined for supply chain responsiveness. Further research may examine the role of other key performance indicators in the broad field of responsiveness in the automotive supply chain or other industry sectors. Future study can uncover the interrelationships and relative relevance of indicators using advanced multi-criteria decision-making methodologies. Originality/value The authors proposed an integrated methodology that will be benefitted to the supply chain practitioners and automotive manufacturers to develop management strategies to improve responsiveness. This study further helps to compare the responsiveness of the supply chain between various automotive manufacturers.
{"title":"Modelling the drivers of responsiveness of automotive supply chain using an integrated fuzzy DEMATEL-ISM approach","authors":"Rinu Sathyan, P. Palanisamy, S. G., N. M","doi":"10.1108/jgoss-05-2022-0039","DOIUrl":"https://doi.org/10.1108/jgoss-05-2022-0039","url":null,"abstract":"\u0000Purpose\u0000The automotive industry appears to overcome much of its obstacles, despite the constant struggle facing COVID-19. The pandemic has resulted in significant improvements in the habits and conduct of consumers. There is an increased preference for personal mobility. In this dynamic environment with unexpected changes and high market rivalry, automotive supply chains focus more on executing responsive strategies with minimum costs. This paper aims to identify and model the drivers to the responsiveness of automotive supply chain.\u0000\u0000\u0000Design/methodology/approach\u0000Seventeen drivers for supply chain responsiveness have been identified from the extensive literature, expert interview. An integrated methodology of fuzzy decision-making trial and evaluation laboratory–interpretive structural modelling (DEMATEL–ISM) is developed to establish the interrelationship between the drivers. The cause–effect relationship between the drivers was obtained through fuzzy DEMATEL technique, and a hierarchical structure of the drivers was developed using the ISM technique.\u0000\u0000\u0000Findings\u0000The result of the integrated methodology revealed that strategic decision-making of management, accurate forecasting of demand, advanced manufacturing system in the organisation and data integration tools are the critical drivers.\u0000\u0000\u0000Research limitations/implications\u0000This study has conceptual and analytical limitations. In this study, a limited number of drivers are examined for supply chain responsiveness. Further research may examine the role of other key performance indicators in the broad field of responsiveness in the automotive supply chain or other industry sectors. Future study can uncover the interrelationships and relative relevance of indicators using advanced multi-criteria decision-making methodologies.\u0000\u0000\u0000Originality/value\u0000The authors proposed an integrated methodology that will be benefitted to the supply chain practitioners and automotive manufacturers to develop management strategies to improve responsiveness. This study further helps to compare the responsiveness of the supply chain between various automotive manufacturers.\u0000","PeriodicalId":43346,"journal":{"name":"Journal of Global Operations and Strategic Sourcing","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47570025","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-09-01DOI: 10.1108/jgoss-03-2022-0020
C. Kumar, A. Ganguly
Purpose This study aims to investigate the conditions for the financial feasibility of an incentive-based model for self-drop or crowdsourced drop of the product to be returned at designated drop boxes (thereby ensuring a contactless process). Design/methodology/approach Constraint-based non-linear mathematical modeling was done for cost differential with and without crowdsourcing. This was analyzed against returns on investment for the installed infrastructure. Scenarios were looked into from the linear, iso-elastic and logarithmic demand functions to identify the optimal incentive policy. The results were further evaluated using “willingness to return” for customer willingness for product returns via drop boxes. Findings Crowdsourcing is viable when product returns are no more than 15%–20% of the overall products, with a logistics cost differential of 15%–25%. These were only viable when the product return incentive was within the range of 15%–20% of the product cost, as well as the penalty was in the range of 25 to 40% for wrong returns. Research limitations/implications The findings are expected to aid the organizations in successfully designing product return policies while adhering to the post-COVID-19 norms, including contactless transactions and social distancing. Originality/value The study provides a look into the viability sensitivity of effective gains/profitability against the required level of service for returns, wrong returns, penalties and incentives for crowdsourcing in a developing country like India.
{"title":"Crowdsourced product returns in C2B e-commerce: a post-pandemic no-contact consumer incentive-based model","authors":"C. Kumar, A. Ganguly","doi":"10.1108/jgoss-03-2022-0020","DOIUrl":"https://doi.org/10.1108/jgoss-03-2022-0020","url":null,"abstract":"\u0000Purpose\u0000This study aims to investigate the conditions for the financial feasibility of an incentive-based model for self-drop or crowdsourced drop of the product to be returned at designated drop boxes (thereby ensuring a contactless process).\u0000\u0000\u0000Design/methodology/approach\u0000Constraint-based non-linear mathematical modeling was done for cost differential with and without crowdsourcing. This was analyzed against returns on investment for the installed infrastructure. Scenarios were looked into from the linear, iso-elastic and logarithmic demand functions to identify the optimal incentive policy. The results were further evaluated using “willingness to return” for customer willingness for product returns via drop boxes.\u0000\u0000\u0000Findings\u0000Crowdsourcing is viable when product returns are no more than 15%–20% of the overall products, with a logistics cost differential of 15%–25%. These were only viable when the product return incentive was within the range of 15%–20% of the product cost, as well as the penalty was in the range of 25 to 40% for wrong returns.\u0000\u0000\u0000Research limitations/implications\u0000The findings are expected to aid the organizations in successfully designing product return policies while adhering to the post-COVID-19 norms, including contactless transactions and social distancing.\u0000\u0000\u0000Originality/value\u0000The study provides a look into the viability sensitivity of effective gains/profitability against the required level of service for returns, wrong returns, penalties and incentives for crowdsourcing in a developing country like India.\u0000","PeriodicalId":43346,"journal":{"name":"Journal of Global Operations and Strategic Sourcing","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49100445","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-08-30DOI: 10.1108/jgoss-06-2022-0053
S. Shrivastav
Purpose This study aims to comprehend the application of analytics in the supply chain during the ongoing COVID-19 crisis and identify the emerging themes. Design/methodology/approach The author downloaded a list of research articles on the application of analytics to the supply chain from SCOPUS, conducted a systematic literature review for exploratory analysis and proposed a framework. Notably, the author used the topic modeling technique to identify research themes published during the ongoing COVID-19 crisis and thereby underscore some future research directions. Findings The author found that artificial intelligence, machine learning, internet of thing and blockchain are trending topics. Additionally, the author identified five themes by topic modeling, including the theme “Social Media information in Supply chain.” Research limitations/implications The results were derived from a data set extracted from SCOPUS. Thus, the author excluded all studies not listed in SCOPUS from the analysis. Future research with articles indexed in other databases should be investigated to get a more holistic perspective of specific themes. Practical implications This study provides a deeper understanding and proposes a framework for applications of analytics in the supply chain that researchers could use for future research and industry practitioners to implement in their organizations to make a more sustainable and resilient supply chain. Originality/value This study provides exploratory information from published articles on the use of analytics in the supply chain during the COVID-19 crisis and generates themes that help understand the emerging and underpinned area of research.
{"title":"Exploring the application of analytics in supply chain during COVID-19 pandemic: a review and future research agenda","authors":"S. Shrivastav","doi":"10.1108/jgoss-06-2022-0053","DOIUrl":"https://doi.org/10.1108/jgoss-06-2022-0053","url":null,"abstract":"\u0000Purpose\u0000This study aims to comprehend the application of analytics in the supply chain during the ongoing COVID-19 crisis and identify the emerging themes.\u0000\u0000\u0000Design/methodology/approach\u0000The author downloaded a list of research articles on the application of analytics to the supply chain from SCOPUS, conducted a systematic literature review for exploratory analysis and proposed a framework. Notably, the author used the topic modeling technique to identify research themes published during the ongoing COVID-19 crisis and thereby underscore some future research directions.\u0000\u0000\u0000Findings\u0000The author found that artificial intelligence, machine learning, internet of thing and blockchain are trending topics. Additionally, the author identified five themes by topic modeling, including the theme “Social Media information in Supply chain.”\u0000\u0000\u0000Research limitations/implications\u0000The results were derived from a data set extracted from SCOPUS. Thus, the author excluded all studies not listed in SCOPUS from the analysis. Future research with articles indexed in other databases should be investigated to get a more holistic perspective of specific themes.\u0000\u0000\u0000Practical implications\u0000This study provides a deeper understanding and proposes a framework for applications of analytics in the supply chain that researchers could use for future research and industry practitioners to implement in their organizations to make a more sustainable and resilient supply chain.\u0000\u0000\u0000Originality/value\u0000This study provides exploratory information from published articles on the use of analytics in the supply chain during the COVID-19 crisis and generates themes that help understand the emerging and underpinned area of research.\u0000","PeriodicalId":43346,"journal":{"name":"Journal of Global Operations and Strategic Sourcing","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41580027","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-08-23DOI: 10.1108/jgoss-05-2022-0037
Namal Bandaranayake, Senevi B. Kiridena, A. Kulatunga
Purpose Achieving swift and even flow of cargo through the border, the ultimate objective of cross-border logistics (CBL) requires the close coordination and collaboration of a multitude of stakeholders, as well as optimally configured systems. To achieve and sustain competitiveness in a dynamic international trade environment, CBL processes must undergo periodic analysis, improvement and optimization. This study aims to develop a modelling framework to capture CBL processes for analysis and improvement. Design/methodology/approach Relying on the extant literature, a meta-model is developed incorporating significant perspectives required to model CBL processes. Popular process modelling notations are evaluated against the meta-model and their ease of comprehension is also evaluated. The selected notation through evalution is augmented with addendums for a comprehensive depiction of CBL processes. Findings The capacity of role activity diagrams (RADs) to depict all perspectives, including interactions in a single diagram, makes them particularly suitable for modelling CBL processes. RADs have been complemented with physical flow diagrams and methods to capture temporal dimension, enabling a comprehensive view of CBL processes laying the foundation for insightful analysis. Research limitations/implications The meta-model developed in this paper paves the way to develop an analysis framework which requires further research. Originality/value The lack of well-accepted modelling notations for studying CBL processes prompts researchers to search and adapt different formalisms. This study has filled this gap by proposing a comprehensive modelling framework able to capture CBL processes at different granularities in rich detail. Not only does the developed meta-model aid in selecting the notation, it is also useful in analysing the constituent elements of CBL processes.
{"title":"Capturing cross-border logistics for analysis and improvement","authors":"Namal Bandaranayake, Senevi B. Kiridena, A. Kulatunga","doi":"10.1108/jgoss-05-2022-0037","DOIUrl":"https://doi.org/10.1108/jgoss-05-2022-0037","url":null,"abstract":"\u0000Purpose\u0000Achieving swift and even flow of cargo through the border, the ultimate objective of cross-border logistics (CBL) requires the close coordination and collaboration of a multitude of stakeholders, as well as optimally configured systems. To achieve and sustain competitiveness in a dynamic international trade environment, CBL processes must undergo periodic analysis, improvement and optimization. This study aims to develop a modelling framework to capture CBL processes for analysis and improvement.\u0000\u0000\u0000Design/methodology/approach\u0000Relying on the extant literature, a meta-model is developed incorporating significant perspectives required to model CBL processes. Popular process modelling notations are evaluated against the meta-model and their ease of comprehension is also evaluated. The selected notation through evalution is augmented with addendums for a comprehensive depiction of CBL processes.\u0000\u0000\u0000Findings\u0000The capacity of role activity diagrams (RADs) to depict all perspectives, including interactions in a single diagram, makes them particularly suitable for modelling CBL processes. RADs have been complemented with physical flow diagrams and methods to capture temporal dimension, enabling a comprehensive view of CBL processes laying the foundation for insightful analysis.\u0000\u0000\u0000Research limitations/implications\u0000The meta-model developed in this paper paves the way to develop an analysis framework which requires further research.\u0000\u0000\u0000Originality/value\u0000The lack of well-accepted modelling notations for studying CBL processes prompts researchers to search and adapt different formalisms. This study has filled this gap by proposing a comprehensive modelling framework able to capture CBL processes at different granularities in rich detail. Not only does the developed meta-model aid in selecting the notation, it is also useful in analysing the constituent elements of CBL processes.\u0000","PeriodicalId":43346,"journal":{"name":"Journal of Global Operations and Strategic Sourcing","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47619426","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-08-11DOI: 10.1108/jgoss-01-2022-0005
Andrew Ebekozien, C. Aigbavboa, M. S. Samsurijan
Purpose Studies show that the fourth industrial revolution (4IR) technologies can be used to transform the built environment sector in the 21st century. Blockchain technology has been identified as one of the drivers of 4IR that could be a channel of innovation in the built environment. Studies concerning the application of blockchain technology in Nigeria’s built environment are scarce. Thus, this study aims to investigate the relevance of blockchain technology to the Nigerian built environment professionals (BEP) in the 21st century and proffer ways to promote the applications in the sector. Design/methodology/approach Given the unexplored nature of the issue in Nigeria’s context, 20 semi-structured virtual interviews were conducted across Lagos and Abuja cities. The participants were knowledgeable in construction-related information technology, from construction contracting firms and construction consulting firms, academicians in construction consultancy and internet and communication technology experts. The collated data were coded, analysed and presented in themes via a thematic approach. Findings Automating construction progress payments in smart contracts, financial management and supply chain management reduces transaction costs emerged as the key areas where blockchain technology can benefit the Nigerian BEP if well implemented. Others are blockchain-based BIM and prevents forgery and alteration of data, contract management and blockchain-based building information modelling (BIM). Blockchain technology applications are not without some hindrances. The 22 perceived hindrances were government, employer and employee related in Nigeria’s built environment. Research limitations/implications This research is restricted to the relevance and encumbrances facing the applications of blockchain technology in Nigeria’s built environment. Also, this study proffers policy solutions to promote the application of blockchain technology in the built environment via a qualitative method. Future study becomes pertinent to explore other components of the 4IR and their relevance within Nigeria’s built environment. Practical implications Results from this paper will strengthen and offer a rich insight into the relevance of blockchain technology in the Nigerian built environment. Other developing nations with similar challenges may consider the recommendations from this study. This study will contribute towards stirring the parties to create a good platform and supporting policies to promote the applications and implementation of blockchain technology across the industry. Originality/value This paper is one of the few papers that attempted to uncover issues that hinder blockchain technology applications in the Nigerian built environment via a qualitative approach and proffer feasible solutions from the practitioners’ perspective.
{"title":"An appraisal of blockchain technology relevance in the 21st century Nigerian construction industry: perspective from the built environment professionals","authors":"Andrew Ebekozien, C. Aigbavboa, M. S. Samsurijan","doi":"10.1108/jgoss-01-2022-0005","DOIUrl":"https://doi.org/10.1108/jgoss-01-2022-0005","url":null,"abstract":"\u0000Purpose\u0000Studies show that the fourth industrial revolution (4IR) technologies can be used to transform the built environment sector in the 21st century. Blockchain technology has been identified as one of the drivers of 4IR that could be a channel of innovation in the built environment. Studies concerning the application of blockchain technology in Nigeria’s built environment are scarce. Thus, this study aims to investigate the relevance of blockchain technology to the Nigerian built environment professionals (BEP) in the 21st century and proffer ways to promote the applications in the sector.\u0000\u0000\u0000Design/methodology/approach\u0000Given the unexplored nature of the issue in Nigeria’s context, 20 semi-structured virtual interviews were conducted across Lagos and Abuja cities. The participants were knowledgeable in construction-related information technology, from construction contracting firms and construction consulting firms, academicians in construction consultancy and internet and communication technology experts. The collated data were coded, analysed and presented in themes via a thematic approach.\u0000\u0000\u0000Findings\u0000Automating construction progress payments in smart contracts, financial management and supply chain management reduces transaction costs emerged as the key areas where blockchain technology can benefit the Nigerian BEP if well implemented. Others are blockchain-based BIM and prevents forgery and alteration of data, contract management and blockchain-based building information modelling (BIM). Blockchain technology applications are not without some hindrances. The 22 perceived hindrances were government, employer and employee related in Nigeria’s built environment.\u0000\u0000\u0000Research limitations/implications\u0000This research is restricted to the relevance and encumbrances facing the applications of blockchain technology in Nigeria’s built environment. Also, this study proffers policy solutions to promote the application of blockchain technology in the built environment via a qualitative method. Future study becomes pertinent to explore other components of the 4IR and their relevance within Nigeria’s built environment.\u0000\u0000\u0000Practical implications\u0000Results from this paper will strengthen and offer a rich insight into the relevance of blockchain technology in the Nigerian built environment. Other developing nations with similar challenges may consider the recommendations from this study. This study will contribute towards stirring the parties to create a good platform and supporting policies to promote the applications and implementation of blockchain technology across the industry.\u0000\u0000\u0000Originality/value\u0000This paper is one of the few papers that attempted to uncover issues that hinder blockchain technology applications in the Nigerian built environment via a qualitative approach and proffer feasible solutions from the practitioners’ perspective.\u0000","PeriodicalId":43346,"journal":{"name":"Journal of Global Operations and Strategic Sourcing","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-08-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44783791","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-08-10DOI: 10.1108/jgoss-06-2021-0046
Sagar Dua, M. Sharma, Vinaytosh Mishra, S. Kulkarni
Purpose Blockchain has been considered a disrupting technology that can add value in various supply chains differently. The provenance framework matches the four blockchain capabilities of traceability, certifiability, trackability and verifiability to the five generic risks, namely, the financial risk, psychological risk, social risk, physical risk and performance risk. This will help in uncording which specific risk gets mitigated by the use of blockchain in a specific supply chain. Design/methodology/approach This study illustrates four supply chains, namely, pharmaceutical industry, fast moving consumer goods industry, precious metal and automotive industry, and maps the risks associated with them to the provenance framework wherein the applicability of blockchain is mapped. Fuzzy analytical hierarchical processing (F-AHP) is used to rank the risks in the supply chain. Findings Blockchain capabilities can elevate the provenance knowledge leading to assurance in terms of origin, authenticity, custody and integrity to mitigate the supply chain risks. Present work highlights the thrust areas across various supply chains and identifies the risk priority tasks aligning the contextual supply chain risks. This study has covered five major risk perceptions. This study contributes to the literature on blockchain, customer perceived risk, provenance and supply chain. Practical implications This methodology can be adopted to understand and market the application of blockchain in a supply chain. It brings the marketers and marketing perspective to the supply chain. Exhaustive risk perception can be included to get more comprehensive data on mapping the risks along different supply chains. Vertical extensions of this work can be consideration of other supply chains including dairy, fruits and vegetables, electronics and component assemblies to derive the comprehensive framework for mapping risk perceptions and thereby supply chain risk mitigation through blockchain technology. Originality/value This linkage between blockchain, perceived risk, applications in the supply chain and a tool to convince the customers about the blockchain applicability has not been discussed in the literature. Adopting the multi-criteria decision-making F-AHP approach, this study attempt to rank the risks and stimulate conversations around a common framework for multiple sectors.
{"title":"Modelling perceived risk in blockchain enabled supply chain utilizing fuzzy-AHP","authors":"Sagar Dua, M. Sharma, Vinaytosh Mishra, S. Kulkarni","doi":"10.1108/jgoss-06-2021-0046","DOIUrl":"https://doi.org/10.1108/jgoss-06-2021-0046","url":null,"abstract":"\u0000Purpose\u0000Blockchain has been considered a disrupting technology that can add value in various supply chains differently. The provenance framework matches the four blockchain capabilities of traceability, certifiability, trackability and verifiability to the five generic risks, namely, the financial risk, psychological risk, social risk, physical risk and performance risk. This will help in uncording which specific risk gets mitigated by the use of blockchain in a specific supply chain.\u0000\u0000\u0000Design/methodology/approach\u0000This study illustrates four supply chains, namely, pharmaceutical industry, fast moving consumer goods industry, precious metal and automotive industry, and maps the risks associated with them to the provenance framework wherein the applicability of blockchain is mapped. Fuzzy analytical hierarchical processing (F-AHP) is used to rank the risks in the supply chain.\u0000\u0000\u0000Findings\u0000Blockchain capabilities can elevate the provenance knowledge leading to assurance in terms of origin, authenticity, custody and integrity to mitigate the supply chain risks. Present work highlights the thrust areas across various supply chains and identifies the risk priority tasks aligning the contextual supply chain risks. This study has covered five major risk perceptions. This study contributes to the literature on blockchain, customer perceived risk, provenance and supply chain.\u0000\u0000\u0000Practical implications\u0000This methodology can be adopted to understand and market the application of blockchain in a supply chain. It brings the marketers and marketing perspective to the supply chain. Exhaustive risk perception can be included to get more comprehensive data on mapping the risks along different supply chains. Vertical extensions of this work can be consideration of other supply chains including dairy, fruits and vegetables, electronics and component assemblies to derive the comprehensive framework for mapping risk perceptions and thereby supply chain risk mitigation through blockchain technology.\u0000\u0000\u0000Originality/value\u0000This linkage between blockchain, perceived risk, applications in the supply chain and a tool to convince the customers about the blockchain applicability has not been discussed in the literature. Adopting the multi-criteria decision-making F-AHP approach, this study attempt to rank the risks and stimulate conversations around a common framework for multiple sectors.\u0000","PeriodicalId":43346,"journal":{"name":"Journal of Global Operations and Strategic Sourcing","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-08-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43373984","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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