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Investigating the effects of corporate social responsibility on sustainable consumer purchase behavior 企业社会责任对可持续消费者购买行为的影响研究
Q2 MANAGEMENT Pub Date : 2023-07-20 DOI: 10.1108/jgoss-03-2023-0014
Bharti Ramtiyal, Paras Garg, Shubham Johari, A. Rathore, Abhilash Thakrey
PurposeSustainable manufacturing practices are excessively being practised in the industry today. The impact on sustainability is ever more visible to the stakeholders because of faster and more efficient communication due to social media and the internet. This paper aims to study the impact of greenwashing by corporations and the stakeholders’ environmental concerns on consumers’ sustainable purchase behaviour.Design/methodology/approachThe relationships between the impression of “greenwash”, sustainable purchasing behaviour, green word-of-mouth and green brand loyalty were investigated in this quantitative study. Participants who made up a representative sample filled out written surveys. The variables of interest were evaluated using scales that have undergone validation. Structural equation modelling was used in mediation analysis to investigate the mediating impacts of green word-of-mouth and green brand loyalty. The goal of the study was to offer empirical proof of how these factors affected consumers’ choices for sustainable products.FindingsAnalysis of the mediating relationship of perceived customer effectiveness in the relationship between environmental concern and sustainable purchase behaviour has been studied.Research limitations/implicationsThis study implicates that a company that primarily markets basic green and sustainable products or services must invest in informing people about environmental concerns and that by proper practices, a lot of the harm to the environment can be reduced.Originality/valueCorporate greenwashing, also called false greening, has received much public attention recently. The unethical practices by the corporations, which previously majorly went unnoticed, have also recently gained a lot of visibility. This paper is one of the early attempts towards establishing the effect of corporate greenwashing on sustainable consumer behaviour.
目的可持续制造实践在当今工业中被过度实践。由于社交媒体和互联网的传播速度更快、效率更高,利益相关者对可持续性的影响越来越明显。本文旨在研究企业和利益相关者的环境问题对消费者可持续购买行为的影响。设计/方法/方法本定量研究调查了“绿色洗涤”印象、可持续购买行为、绿色口碑和绿色品牌忠诚度之间的关系。组成代表性样本的参与者填写了书面调查。使用经过验证的量表对感兴趣的变量进行评估。采用结构方程模型进行中介分析,考察绿色口碑与绿色品牌忠诚度的中介影响。这项研究的目的是为这些因素如何影响消费者对可持续产品的选择提供经验证据。研究结果分析了环境关注与可持续购买行为关系中感知顾客有效性的中介关系。研究局限性/含义这项研究表明,一家主要销售基本绿色和可持续产品或服务的公司必须投资于向人们宣传环境问题,通过适当的做法,可以减少对环境的许多危害。创意/价值企业洗绿,也被称为虚假绿化,最近受到了公众的广泛关注。这些公司的不道德行为以前大多没有被注意到,但最近也引起了很大的关注。本文是建立企业绿色清洗对可持续消费者行为影响的早期尝试之一。
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引用次数: 0
Boomerang recruitment: an intelligent model for rehiring using a grey-based multicriteria decision-making methodology 回旋镖招聘:一个基于灰色多准则决策方法的智能再招聘模型
Q2 MANAGEMENT Pub Date : 2023-07-18 DOI: 10.1108/jgoss-08-2022-0093
Mohidul Alam Mallick, S. Mukhopadhyay
PurposeStaffing is one of the most influential human resource (HR) activities and is the primary method of hiring and retaining human resources. Among staffing’s several activities, recruitment and selection are one of the most crucial activities. It is possible to rehire former firm employees using the talent management strategy known as “boomerang recruitment”. The boomerang recruitment trend has tremendously grown because many employees who believe they are qualified for the position now wish to return to their old employers. According to data, boomerang employees can be 50% less expensive than conventional ways of hiring. The purpose of this study is to identify the generic critical factors that play a role in the boomerang hiring process based on the literature review. Next, the objective is to determine the relative weight of each of these factors, rank the candidates, and develop a decision-making model for boomerang recruitment.Design/methodology/approachThis paper focuses on the grey-based multicriteria decision-making (MCDM) methodology for recruiting some of the best candidates out of a few who worked for the organization earlier. The grey theory yields adequate findings despite sparse data or significant factor variability. Like MCDM, the grey methods also incorporate experts' opinions for evaluation. Furthermore, sensitivity analysis is also done to show the robustness of the suggested methodology.FindingsSeven (7) recruitment criteria for boomerang employees were identified and validated based on the opinions of industry experts. Using these recruitment criteria, three candidates emerged as the top three and created a pool out of six. In addition, this study finds that Criteria 1 (C1), the employee's past performance, is the most significant predictor among all other criteria in boomerang hiring.Research limitations/implicationsSince the weights and ratings of attributes and alternatives in MCDM methods are primarily based on expert opinion, a significant difference in expert opinions (caused by differences in their knowledge and qualifications) may impact the values of the grey possibility degree. However, enough attention was taken while selecting the experts for this study regarding their expertise and subject experience.Practical implicationsThe proposed method provides the groundwork for HR management. Managers confronted with recruiting employees who want to rejoin may use this model. According to experts, each attribute is not only generic but also crucial. In addition, because these factors apply to all sectors, they are industry-neutral.Originality/valueTo the best of the authors’ knowledge, this is the first study to apply a grey-based MCDM methodology to the boomerang recruitment model. This study also uses an example to explain the computational intricacies associated with such methods. The proposed system may be reproduced for boomerang recruiting in any sector because the framework is universal an
人员配置是最具影响力的人力资源活动之一,是雇用和留住人力资源的主要方法。在工作人员的几项活动中,招聘和选拔是最重要的活动之一。利用被称为“回巢式招聘”的人才管理策略,重新聘用前公司员工是可能的。“回巢式招聘”的趋势急剧增长,因为许多认为自己能胜任某一职位的员工现在都希望回到原来的雇主那里。数据显示,“回巢族”员工的雇佣成本比传统招聘方式低50%。本研究的目的是在文献回顾的基础上,找出在回旋镖招聘过程中起作用的一般关键因素。接下来,目标是确定每个因素的相对权重,对候选人进行排名,并为回旋镖招聘开发决策模型。设计/方法/方法本文着重于基于灰色的多标准决策(MCDM)方法,用于从早期为组织工作的少数人中招募一些最佳候选人。灰色理论产生充分的结果,尽管稀疏的数据或显著的因素可变性。与MCDM一样,灰色方法也纳入了专家的意见进行评估。此外,还进行了敏感性分析,以显示所建议方法的稳健性。根据行业专家的意见,确定并验证了回飞族员工的七(7)项招聘标准。根据这些招聘标准,三名候选人脱颖而出,成为前三名,并从六名候选人中脱颖而出。此外,本研究发现,标准1 (C1),员工过去的表现,是所有其他标准中最显著的预测因素。由于MCDM方法中属性和备选项的权重和评级主要基于专家意见,因此专家意见的显著差异(由于其知识和资格的差异)可能会影响灰色可能性度的值。然而,在选择本研究的专家时,我们对他们的专业知识和学科经验给予了足够的关注。实践意义提出的方法为人力资源管理提供了基础。在招聘想要重新加入的员工时,经理们可能会使用这个模型。据专家介绍,每个属性不仅是通用的,而且是至关重要的。此外,由于这些因素适用于所有行业,因此它们是行业中性的。原创性/价值据作者所知,这是第一个将基于灰色的MCDM方法应用于回飞镖招聘模型的研究。本研究还使用了一个例子来解释与这些方法相关的计算复杂性。拟议的制度可在任何部门复制,用于“回巢式招聘”,因为该框架具有普遍性和可复制性。此外,该框架是可扩展的,可以包含针对不同工作的新标准。
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引用次数: 0
Modelling the factors affecting organizational flexibility in MSMEs 中小微企业中影响组织灵活性的因素建模
Q2 MANAGEMENT Pub Date : 2023-07-12 DOI: 10.1108/jgoss-06-2022-0075
Jude Jegan Joseph Jerome, Vandana Sonwaney, Arunkumar O.N.
PurposeIn the era of multiple global disruptions, firms are finding it to continue their business. MSMEs are impacted more as they have constrained resources. Organizational flexibility has emerged as an organizational and management principle that would help firms stay competitive even in volatile markets. This study aims to present a set of guidelines and insights for MSME managers to implement organizational flexibility in their organizations.Design/methodology/approachThis study uses total interpretive structural modelling to study how the various factors contributing to organizational flexibility behave together. Behavioural theory is used to explain why organizations need to incorporate flexibility, and systems theory of organization is used to explain why an organization needs to have open boundaries.FindingsOrganizational flexibility is a principle that may be supported by the systems theory of organization. The study has shown that it is important for MSMEs to have supply chain collaborations to be more flexible. The study also shows pressure from competitors as the key driver that would make a firm more flexible, and that adequate support from management and technological skills are required to drive flexibility in an organization.Research limitations/implicationsSingle respondent bias may have occurred in this study. This can be eliminated by interviewing multiple people from the same organization. Further research around the reasoning for linkages can be explored with theory-driven grounded studies.Originality/valueThis study attempts to use a multi-criteria decision-making technique to present insights to managers to help them make their organizations flexible.
目的在全球多重混乱的时代,企业发现继续经营是一件很难的事。中小微企业受到的影响更大,因为它们的资源有限。组织灵活性已经成为一种组织和管理原则,即使在动荡的市场中也能帮助企业保持竞争力。本研究旨在为中小微企业管理者在其组织中实施组织灵活性提供一套指导方针和见解。设计/方法论/方法本研究使用整体解释性结构模型来研究有助于组织灵活性的各种因素如何共同表现。行为理论被用来解释为什么组织需要包含灵活性,组织的系统理论被用来说明为什么组织需要有开放的边界。发现组织柔性是一个可以得到组织系统理论支持的原则。研究表明,中小微企业的供应链合作要更加灵活,这一点很重要。这项研究还表明,竞争对手的压力是使公司更灵活的关键驱动力,需要管理层和技术技能的充分支持才能推动组织的灵活性。研究局限性/含义本研究中可能出现了单一受访者的偏见。这可以通过采访来自同一组织的多个人来消除。围绕联系推理的进一步研究可以通过理论驱动的基础研究来探索。独创性/价值本研究试图使用多标准决策技术向管理者提供见解,帮助他们使组织变得灵活。
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引用次数: 0
Organizational resilience and enterprise profitability in the Philippines during the COVID-19 pandemic: an approach using the fuzzy-set qualitative comparative analysis COVID-19大流行期间菲律宾的组织弹性和企业盈利能力:一种使用模糊集定性比较分析的方法
Q2 MANAGEMENT Pub Date : 2023-07-10 DOI: 10.1108/jgoss-11-2022-0113
G. D. Romo, J. Sarmiento, Francis Levi Abdala Durano, I. M. A. Acopiado, T. R. Acuňa, A. M. Traje, G. D. Wahing
PurposeThis paper aims to determine pathways leading to enterprise profitability during the COVID-19 pandemic in the Philippines.Design/methodology/approachThe study (N = 272) was participated by 228 micro, small and medium enterprises (MSMEs) and 44 large enterprises. Configurational analysis using the fuzzy-set qualitative comparative analysis was used in modelling combinations of firm characteristics and organizational resilience attributes that could lead to enterprise profitability.FindingsUsing the Benchmark Resilience Tool of Resilient Organisations, the study showed that three main attributes of organizational resilience (leadership and culture, networks and relationships, and readiness to change) played significant roles in enterprise profitability. Other conditions of varying influence on profitability included costs, sales, number of employees and the number of years in operations of an enterprise. For MSMEs, profitability can be achieved if all resilience attributes are present, while for large enterprises, the absence of some resilience attributes can be compensated by other attributes such as low decline in sales, low employee reduction, and more years in operation.Research limitations/implicationsWhile the COVID-19 pandemic’s impacts have been far-reaching, the MSMEs and large enterprises are more likely to be profitable if they have used the three organizational resilience attributes. Moreover, these attributes do not only improve firm profitability and the overall enterprise performance during the present pandemic but also prepare them for future shocks.Originality/valueTo the best of the authors’ knowledge, modelling antecedents of enterprise profitability using configurational analysis is the first in the Philippines.
本文旨在确定在菲律宾COVID-19大流行期间导致企业盈利的途径。设计/方法/方法本研究(N = 272)由228家微型、中小型企业(MSMEs)和44家大型企业参与。利用模糊集定性比较分析的配置分析方法,对企业特征和组织弹性属性的组合进行建模,从而产生企业盈利能力。使用弹性组织的基准弹性工具,研究表明,组织弹性的三个主要属性(领导力和文化,网络和关系,以及变革的准备)在企业盈利能力中发挥了重要作用。对盈利能力有不同影响的其他条件包括成本、销售额、员工人数和企业经营年数。对于中小微企业来说,如果所有的弹性属性都存在,就可以实现盈利,而对于大企业来说,一些弹性属性的缺失可以通过其他属性来弥补,比如销售额的低下降,员工减少的少,经营年限更长。研究局限/启示虽然COVID-19大流行的影响是深远的,但如果中小微企业和大型企业利用了这三种组织弹性属性,则更有可能盈利。此外,这些特性不仅在当前大流行期间提高了企业的盈利能力和整体企业绩效,而且还为未来的冲击做好了准备。原创性/价值据作者所知,利用配置分析对企业盈利能力的前因进行建模在菲律宾尚属首次。
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引用次数: 0
Analyzing the impact of Russia-Ukraine crisis on the Indian economy using input-output modeling 利用投入产出模型分析俄乌危机对印度经济的影响
Q2 MANAGEMENT Pub Date : 2023-07-07 DOI: 10.1108/jgoss-08-2022-0085
Bishal Dey Sarkar, Laxmi Gupta
PurposeThe conflict in Russian Ukraine is a problem for the world economy because it hinders growth and drives up inflation when it is already high. The trade route between India and Russia is also impacted by the Russia-Ukraine crisis. This study aims to compile the most recent data on how the present global economic crisis is affecting it, with particular emphasis on the Indian economy.Design/methodology/approachThis research develops a mathematical forecasting model to evaluate how the Russia-Ukraine crisis would affect the Indian economy when perturbations are applied to the major transport sectors. Input-output modeling (I-O model) and interval programing (IP) are the two precise methods used in the model. The inoperability I-O model developed by Wassily Leontief examines how disruption in one sector of the economy spreads to the other. To capture data uncertainties, IP has been added to IIM.FindingsThis study uses the forecasted inoperability value to analyze how the sectors are interconnected. Economic loss is used to determine the lowest and highest priority sectors due to the Russia-Ukraine crisis on the Indian economy. Furthermore, this study provides a decision-support conclusion for studying the sectors under various scenarios.Research limitations/implicationsIn future studies, other sectors could be added to study the Russian-Ukrainian crises’ effects on the Indian economy. Perturbation is only applied to transport sectors and could be applied to other sectors for studying the effects of the crisis. The availability of incomplete data is a significant concern in this study.Originality/valueRussia-Ukraine conflict is a significant blow to the global economy and affects the global transportation network. This study discusses the application of the IIM-IP model to the Russia-Ukraine conflict. It also forecasts the values to examine how the crisis affected the Indian economy. This study uses a variety of scenarios to create a decision-support conclusion table that aids decision-makers in analyzing the Indian economy’s lowest and most affected sectors as a result of the crisis.
俄罗斯乌克兰的冲突对世界经济来说是一个问题,因为它阻碍了增长,并在已经很高的情况下推高了通货膨胀。印度和俄罗斯之间的贸易路线也受到俄乌危机的影响。这项研究的目的是汇编当前全球经济危机如何影响它的最新数据,特别强调印度经济。设计/方法/方法本研究开发了一个数学预测模型,以评估当扰动应用于主要运输部门时,俄罗斯-乌克兰危机将如何影响印度经济。输入输出建模(I-O模型)和区间规划(IP)是模型中使用的两种精确方法。瓦西里·莱昂惕夫(Wassily Leontief)开发的不可操作性I-O模型研究了经济中一个部门的破坏如何扩散到另一个部门。为了捕捉数据的不确定性,IIM中添加了IP。本研究使用预测的不可操作性值来分析各部门如何相互关联。经济损失用于确定俄乌危机对印度经济的最低和最高优先级部门。此外,本研究为不同情景下的行业研究提供了决策支持结论。在未来的研究中,可以增加其他部门来研究俄罗斯-乌克兰危机对印度经济的影响。扰动只适用于运输部门,可以应用于其他部门,以研究危机的影响。不完整数据的可用性是本研究的一个重要问题。俄乌冲突对全球经济是一个重大打击,并影响到全球运输网络。本研究探讨IIM-IP模型在俄乌冲突中的应用。它还预测了经济危机如何影响印度经济的价值。本研究使用多种场景来创建决策支持结论表,帮助决策者分析印度经济中受危机影响最低和最严重的部门。
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引用次数: 1
Artificial intelligence an enabler for sustainable engineering decision-making in uncertain environment: a review and future propositions 人工智能是不确定环境下可持续工程决策的推动者:综述和未来主张
Q2 MANAGEMENT Pub Date : 2023-07-03 DOI: 10.1108/jgoss-06-2022-0057
V. Wankhede, R. Agrawal, Anil Kumar K, S. Luthra, D. Pamučar, Željko Stević
PurposeSustainable development goals (SDGs) are gaining significant importance in the current environment. Many businesses are keen to adopt SDGs to get a competitive edge. There are certain challenges in realigning the present working scenario for sustainable development, which is a primary concern for society. Various firms are adopting sustainable engineering (SE) practices to tackle such issues. Artificial intelligence (AI) is an emerging technology that can help the ineffective adoption of sustainable practices in an uncertain environment. In this regard, there is a need to review the current research practices in the field of SE in AI. The purpose of the present study is to comprehensive review the research trend in the field of SE in AI.Design/methodology/approachThis work presents a review of AI applications in SE for decision-making in an uncertain environment. SCOPUS database was considered for shortlisting the articles. Specific keywords on AI, SE and decision-making were given, and a total of 127 articles were shortlisted after implying inclusion and exclusion criteria.FindingsBibliometric study and network analyses were performed to analyse the current research trends and to see the research collaboration between researchers and countries. Emerging research themes were identified by using structural topic modelling (STM) and were discussed further.Research limitations/implicationsResearch propositions corresponding to each research theme were presented for future research directions. Finally, the implications of the study were discussed.Originality/valueThis work presents a systematic review of articles in the field of AI applications in SE with the help of bibliometric study, network analyses and STM.
目的可持续发展目标在当前环境中越来越重要。许多企业都热衷于采用可持续发展目标来获得竞争优势。调整目前可持续发展的工作方案存在某些挑战,可持续发展是社会的首要关切。许多公司正在采用可持续工程(SE)实践来解决这些问题。人工智能是一种新兴技术,可以帮助在不确定的环境中无效地采用可持续做法。在这方面,有必要回顾人工智能中SE领域的当前研究实践。本研究的目的是全面回顾人工智能SE领域的研究趋势。设计/方法/方法这项工作回顾了人工智能在不确定环境中用于SE决策的应用。SCOPUS数据库被考虑用于入围这些文章。给出了关于AI、SE和决策的具体关键词,共有127篇文章在暗示纳入和排除标准后入围。发现文献计量研究和网络分析旨在分析当前的研究趋势,并了解研究人员和国家之间的研究合作。通过使用结构主题建模(STM)确定了新出现的研究主题,并对其进行了进一步讨论。研究局限性/含义为未来的研究方向提出了与每个研究主题相对应的研究命题。最后,讨论了本研究的意义。原创性/价值这项工作借助文献计量学研究、网络分析和STM,对人工智能在SE中的应用领域的文章进行了系统综述。
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引用次数: 0
Influence of the relationship between logistics outsourcing partners on logistics performance: focusing on logistics management in crisis situations 物流外包合作伙伴关系对物流绩效的影响——关注危机情况下的物流管理
Q2 MANAGEMENT Pub Date : 2023-06-27 DOI: 10.1108/jgoss-12-2022-0119
Changjoon Lee, Y. Ha
PurposeThis study aims to empirically analyze how the quality of alternatives influences the commitment level in the relationships between companies in supply chains. It also studies how this ultimately influences the associated satisfaction level and logistics performance.Design/methodology/approachFor this purpose, the authors adopted an extended investment model based on interdependence theory. The authors explored the relationships between logistics outsourcing partners based on the components of the investment model. To examine the correlations between variables, the authors surveyed workers in domestic supply chain–related departments and used a total of 300 valid questionnaires for statistical analysis. The hypotheses were verified through structural equation modeling using SPSS 18.0 and AMOS 18.0.FindingsThe quality of alternatives had a positive influence on the commitment level. Additionally, the commitment level had a positive influence on the satisfaction level but did not have a significant influence on logistics performance. Finally, the satisfaction level exhibited a proportional relationship with logistics performance.Research limitations/implicationsFirst, this study examined the effects of the relationships between supply chain parties and psychological factors on logistics outsourcing. Second, this study applied the investment model to a logistics outsourcing-related topic. Finally, under the COVID-19 and the trade war, this study is significant as it shows that the existing commonly accepted hypotheses can be overturned.Originality/valueThis study differs from other studies in that it applied the investment model to a logistics outsourcing-related topic.
目的本研究旨在实证分析替代品的质量如何影响供应链中企业之间关系的承诺水平。它还研究了这最终如何影响相关的满意度和物流绩效。设计/方法/方法为此,作者采用了基于相互依存理论的扩展投资模型。基于投资模型的组成部分,作者探讨了物流外包合作伙伴之间的关系。为了检验变量之间的相关性,作者调查了国内供应链相关部门的员工,并使用了总共300份有效问卷进行统计分析。使用SPSS 18.0和AMOS 18.0通过结构方程建模验证了这些假设。结果表明,替代品的质量对承诺水平有积极影响。此外,承诺水平对满意度有积极影响,但对物流绩效没有显著影响。最后,满意度与物流绩效呈正比关系。研究局限性/含义首先,本研究考察了供应链各方关系和心理因素对物流外包的影响。其次,本研究将投资模型应用于一个物流外包相关课题。最后,在新冠肺炎和贸易战的背景下,这项研究具有重要意义,因为它表明现有的普遍接受的假设可以被推翻。原创性/价值本研究与其他研究的不同之处在于,它将投资模型应用于物流外包相关主题。
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引用次数: 0
Improving startup’s attractiveness as industrial customers by organizing theirpurchasing activities 通过组织企业采购活动,提高企业作为工业客户的吸引力
Q2 MANAGEMENT Pub Date : 2023-06-26 DOI: 10.1108/jgoss-07-2022-0083
J. Tessaro, R. Harms, Holger Schiele
PurposeThis study aims to analyze how startups organize their purchasing activities to improve operative excellence and become attractive customers.Design/methodology/approachThe authors use a two-phase exploratory approach with semistructured interviews and a World Café. In total, 20 startup purchasers and suppliers participated. It is an international study with participants from eight countries (Belgium, Brazil, France, Germany, Hungary, The Netherlands, the UK and the USA).FindingsThe authors find that startups organize the purchasing function in five ways: partial outsourcing, transactional-oriented, strategic only, outsourced purchasing and full department. Each type has advantages and disadvantages regarding operative excellence. The authors identify type-specific antecedents to operative excellence: forecasting, payment habits, ordering process, contact accessibility and quick decision-making.Research limitations/implicationsThe value of this paper is that it offers entrepreneurs a framework to organize startup purchasing activities, including outsourcing options. Furthermore, it provides theoretical contributions that expand the topic of purchasing and supply organization and operative excellence to the startup context.Originality/valueThe value of this paper is that, to the best of the authors’ knowledge, it is the first to explore purchasing organization and operative excellence in startups.
目的本研究旨在分析创业公司如何组织采购活动,以提高运营效率,成为有吸引力的客户。设计/方法论/方法作者采用了两阶段的探索方法,包括半结构化访谈和世界咖啡馆。共有20家初创企业采购商和供应商参加。这是一项国际研究,参与者来自八个国家(比利时、巴西、法国、德国、匈牙利、荷兰、英国和美国)。每种类型都有优点和缺点。作者确定了卓越运营的特定类型先决条件:预测、支付习惯、订购流程、联系方式和快速决策。研究局限性/含义本文的价值在于,它为企业家提供了一个组织创业采购活动的框架,包括外包选项。此外,它还为将采购和供应组织以及卓越运营的主题扩展到创业背景提供了理论贡献。原创性/价值本文的价值在于,据作者所知,它是第一次探索创业公司的采购组织和卓越运营。
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引用次数: 0
Cause – effect relationship of trust of buyer – suppliers' integration on procurement performance in large manufacturing firms in Tanzania 坦桑尼亚大型制造企业采购-供应商整合信任对采购绩效的因果关系
Q2 MANAGEMENT Pub Date : 2023-05-30 DOI: 10.1108/jgoss-12-2021-0101
Honest F. Kimario, A. Kira
PurposeThe purpose of this study was to establish the cause-effect relationship between determinants of trust in the buyer–supplier integration and the procurement performance of large manufacturing firms in Tanzania.Design/methodology/approachThe study surveyed 52 firms from Temeke Municipality, Tanzania using questionnaire subjected to one procurement manager and one stores manager tallying a sample size of 104 respondents. Explanatory design was employed due to the presence of cause–effect relationship and the null hypotheses were tested using binary logistic regression technique at p values < 0.05 and ExpB > 1.FindingsMutual goals, geographical vicinity among partners, and supplier reliability are significant for the procurement performance of the manufacturing firms in Tanzania, whereas interpersonal and inter-organizational trusts and perceived buyers’ confidence are of no significant impact.Research limitations/implicationsBuyer–supplier integration is a recently embraced and paramount practice for the manufacturing firms in Tanzania. Therefore, longitudinal study would further add value. The presence of the causality from the tested hypothesis appeals for the necessity of progress tracking.Practical implicationsCausality has been established, and a framework has been developed for the performance of large manufacturing firms using trust of buyer–supplier integration.Social implicationsThere shall be creation of more employment opportunities and timely availability of materials from large manufacturing firms in Tanzania.Originality/valueAnchored on transaction cost economics and resource dependency theories, the study disclosed the root cause of procurement performance in the context of manufacturing firms in Tanzania whilst considering trust as a resource advantage of buyer–supplier integration.
本研究的目的是建立坦桑尼亚大型制造企业采购绩效与买方-供应商整合信任决定因素之间的因果关系。设计/方法/方法本研究对来自坦桑尼亚Temeke市的52家公司进行了调查,调查问卷由一名采购经理和一名商店经理提供,总共有104名受访者。由于存在因果关系,采用解释设计,在p值< 0.05和ExpB > 1下,采用二元logistic回归技术检验原假设。发现共同目标、合作伙伴之间的地理邻近性和供应商可靠性对坦桑尼亚制造企业的采购绩效有显著影响,而人际信任和组织间信任和感知买家信心对采购绩效无显著影响。研究限制/影响买方-供应商整合是最近在坦桑尼亚的制造企业接受和最重要的做法。因此,纵向研究将进一步增加价值。经过检验的假设中存在因果关系,因此有必要进行进度跟踪。本文建立了大型制造企业绩效的因果关系,并利用买方-供应商集成的信任建立了大型制造企业绩效的框架。社会影响将创造更多的就业机会,并及时从坦桑尼亚的大型制造公司获得材料。原创性/价值本研究以交易成本经济学和资源依赖理论为基础,揭示了坦桑尼亚制造企业采购绩效的根本原因,同时将信任视为买方-供应商整合的资源优势。
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引用次数: 1
Modelling the operational maturity challenges faced by online food ordering and delivery enterprises during Covid-19 lockdown in Oman: a fuzzy interpretive structural modelling approach 阿曼新冠肺炎封锁期间在线食品订购和配送企业面临的运营成熟度挑战建模:模糊解释性结构建模方法
Q2 MANAGEMENT Pub Date : 2023-05-16 DOI: 10.1108/jgoss-12-2021-0106
Haidar Abbas, Paikar Fatima, Abdul-Aziz Mustahil Ahmed Ali Akaak, G. Frederico, Prof Vikas Kumar
PurposeThis research aims to ascertain the various operational maturity challenges faced by the online food ordering and delivery enterprises (OFODE), their nature and their interactive relationships. In particular, this paper aims to (a) identify the most relevant operational maturity challenges faced by the OFODE during the COVID-19 lockdown in Oman, (b) explore and establish any likely structural relationship among these challenges and (c) put them into logical clusters.Design/methodology/approachExperts helped to reduce the 18 initially identified maturity challenges to 13 most pressing ones. Mutual relationships, dominance of interactions and their classifications were explored using fuzzy interpretive structural modeling (FISM) and fuzzy MICMAC analysis.FindingsThe study of situation-specific operational maturity challenges convinced the authors to propose a distinct FISM model that depicts the relationship among these challenges. Keeping commissions and fees reasonable emerges as the challenge which all other challenges seemingly culminate into. One of the most important situation-specific challenges (i.e. customer confidence about infection free delivery) emerges as a linkage challenge which aggravates as well as is aggravated by certain challenges.Research limitations/implicationsBesides enriching literature, the proposed model has implications for practitioners particularly when the similar lethal waves are experienced anywhere. The number of respondents, subjective approach, specific context as well as the geographical area coverage are the key limitations.Originality/valueTo the best of the authors’ knowledge, this study is the first known scientific effort which attempts to model the operational maturity challenges faced by the OFODE during COVID-19 lockdown period. The authors used the FISM modeling approach to forge these interrelated challenges into a structural model.
目的本研究旨在确定在线订餐和送餐企业(OFODE)面临的各种运营成熟度挑战、其性质及其互动关系。特别是,本文旨在(a)确定在阿曼新冠肺炎封锁期间,OFODE面临的最相关的运营成熟度挑战,(b)探索并建立这些挑战之间的任何可能的结构关系,以及(c)将它们放入逻辑集群。设计/方法论/方法专家帮助将最初确定的18个成熟度挑战减少到13个最紧迫的挑战。利用模糊解释结构模型(FISM)和模糊MICMAC分析探讨了相互关系、相互作用的优势及其分类。发现对特定情况下作战成熟度挑战的研究说服作者提出了一个独特的FISM模型,该模型描述了这些挑战之间的关系。保持佣金和费用的合理是一项挑战,而所有其他挑战似乎都会最终达到这一挑战。最重要的特定情况挑战之一(即客户对无感染配送的信心)是一种联系挑战,这种挑战会加剧,也会因某些挑战而加剧。研究局限性/含义除了丰富文献外,所提出的模型对从业者也有意义,尤其是在任何地方都经历过类似的致命波时。受访者的数量、主观方法、具体背景以及地理区域覆盖范围是主要的局限性。原创/价值据作者所知,这项研究是已知的第一项科学研究,试图对新冠肺炎封锁期间OFODE面临的运营成熟度挑战进行建模。作者使用FISM建模方法将这些相互关联的挑战锻造成一个结构模型。
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引用次数: 0
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Journal of Global Operations and Strategic Sourcing
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