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IT services offshoring from Japan: a multi-dimensional comparative analysis between India and China 日本IT服务外包:印度与中国的多维比较分析
Q1 Business, Management and Accounting Pub Date : 2021-08-19 DOI: 10.1108/jgoss-07-2020-0033
Kalpana Tokas
PurposeThis paper aims to carry out a qualitative analysis to compare India and China as a choice of service-provider from the perspective of Japanese MNEs for information technology (IT)-IT enabled services (ITeS) offshoring destination, using the four dimensions of the cultural-administrative-geographic-economic (CAGE) distance framework by Ghemawat (2001).Design/methodology/approachThis exploratory study used a mix of primary and secondary evidence to carry out a comparative evaluation of the challenges and synergies existent between India and Japan relative to China and Japan, in the context of IT-ITeS offshoring industry. Fourteen semi-structured interviews were conducted with multiple stakeholders and the findings were classified using the CAGE framework.FindingsThe paper discusses that for IT-ITeS industry, owing to its characteristics and the changing global order in the post-pandemic world, the “distances” that matter the most for business engagement between countries are – cultural, administrative and economic. Based on the comparative analysis, it was seen that China fares better than India, from a Japanese perspective, for the case of cultural and geographic distances while India had an advantage in the case of administrative and economic distances. Thus, India and Japan seem to have higher synergies and potential mutual gains by expanding engagement in the IT-ITeS industry in future.Research limitations/implicationsOne of the limitations of this paper was the lack of comparable secondary data source concerning the size, growth rates, exports, employment figures for China that could have helped establish the contrast in the structure of IT-ITeS industry of India and China.Originality/valueThis study provides a framework for a comparative analysis of multiple facets of “distance” between competing service providing nations at bilateral, as well as unilateral level, in a holistic manner for the IT-ITeS offshoring industry. The results thus provide the gaps that shall be bridged by the policymakers for realizing mutual benefits.
本文旨在利用Ghemawat(2001)的文化-行政-地理-经济(CAGE)距离框架的四个维度,从日本跨国公司对信息技术(IT) IT支持的服务(ITeS)离岸目的地的角度,对印度和中国作为服务提供商的选择进行定性分析。设计/方法/方法本探索性研究混合使用了一手和二手证据,对印度和日本在it离岸产业背景下相对于中国和日本存在的挑战和协同效应进行了比较评估。与多个利益相关者进行了14次半结构化访谈,并使用CAGE框架对调查结果进行了分类。本文讨论了it行业,由于其特点和大流行后世界不断变化的全球秩序,对国家间商业接触最重要的“距离”是文化、行政和经济。通过比较分析,从日本的角度来看,中国在文化和地理距离上比印度要好,而印度在行政和经济距离上有优势。因此,印度和日本似乎有更高的协同效应和潜在的相互利益,通过扩大参与在未来的IT-ITeS行业。本文的局限性之一是缺乏关于中国规模、增长率、出口、就业数据的可比较的二手数据来源,这些数据可能有助于建立印度和中国it产业结构的对比。原创性/价值本研究提供了一个框架,以整体方式对IT-ITeS离岸外包行业在双边和单边层面上竞争服务提供国之间“距离”的多个方面进行比较分析。因此,研究结果提供了政策制定者为实现互惠互利而应弥合的差距。
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引用次数: 0
The influence of digital technologies on supply chain coordination strategies 数字技术对供应链协调策略的影响
Q1 Business, Management and Accounting Pub Date : 2021-08-19 DOI: 10.1108/jgoss-11-2019-0063
Mads Bejlegaard, Ioan-Matei Sarivan, B. V. Wæhrens
PurposeThis paper aims to investigate the impact of the strategic transformation of engineering to order company (ETO) at the level of the internal value-adding chain of operations on its position as a sub-supplier. The transformation is motivated and enabled by end-to-end business intelligence related to processes revolving around the product’s design, configuration and engineering. The investigation builds on case-based research following the company’s decision of converting its product portfolio to only one family of products, thus increasing process efficiency whilst at the same time enlarging its market reach by offering individualized and innovative products. By digitally integrating operations related to sales, product development and production preparation, the traditional trade-off between cost-effective solutions with high product variety and low lead-time is significantly reduced.Design/methodology/approachA design science research project has been conducted to create knowledge on the effects of integration across the value-adding chain of operations. Several design cycles illustrate how development based on business intelligence and available technological enablers for inter-operation integration influence the traditional approach towards supply chain pipeline selection strategies.FindingsRelating to digital transformation, the consequences and means of adopting digital business intelligence for integrating several administrative and engineering operations in small-medium enterprises (SME) are studied. The product delivery performance of the SME is improved, thus, having ETO lead-time comparable to manufacturing to order company. The findings show how the adoption of state-of-the-art technological solutions for cross-operation digital integration challenges traditional supply chain, coordination models.Research limitations/implicationsThe conclusions are drawn based on a single case. The limitations associated with case-based research call for further work to support generalization. Furthermore, the long-term influence of the effects of increased interoperability on supply chain coordination strategies requires further investigation.Practical implicationsAs technological solutions evolve, new opportunities for supply chain management arise, which put into question the traditional understanding that complex supply chain pipeline characteristics should be handled by complexity reducing initiatives, which opens up new competitive opportunities for companies in high-cost countries.Social implicationsEnabling the use of human resources towards expanding the business (rather than running it only) are aligned with the current economic and political situation in high-cost countries like Denmark and potentially releases skilled employees from repetitive and low value-adding work and reengages them in business development.Originality/valueBy embracing flexibility and volatility as an opportunity, this publication exemp
目的本文旨在研究工程订单公司(ETO)在内部运营增值链层面的战略转型对其次级供应商地位的影响。这一转变是由与围绕产品设计、配置和工程的流程相关的端到端商业智能推动和实现的。该调查建立在基于案例的研究基础上,该公司决定将其产品组合仅转换为一个产品系列,从而提高流程效率,同时通过提供个性化和创新的产品扩大其市场范围。通过数字化整合与销售、产品开发和生产准备相关的运营,大大减少了高产品种类和低交付周期的成本效益解决方案之间的传统权衡。设计/方法论/方法已经开展了一个设计科学研究项目,以创造关于整个运营增值链整合效果的知识。几个设计周期说明了基于商业智能的开发和运营间集成的可用技术使能因素如何影响供应链管道选择策略的传统方法。研究结果与数字化转型相关,研究了采用数字商业智能整合中小企业的多项行政和工程运营的后果和方法。中小企业的产品交付绩效得到了改善,因此,ETO交付周期与制造到订单公司相当。研究结果表明,采用最先进的技术解决方案进行跨业务数字集成是如何挑战传统的供应链协调模式的。研究局限性/含义这些结论是根据单个案例得出的。基于案例的研究的局限性要求进一步的工作来支持泛化。此外,互操作性增强对供应链协调策略的影响的长期影响需要进一步研究。实际含义随着技术解决方案的发展,供应链管理出现了新的机会,这使传统的理解受到质疑,即复杂的供应链管道特征应该通过降低复杂性的举措来处理,这为高成本国家的公司开辟了新的竞争机会。社会影响——利用人力资源扩大业务(而不仅仅是经营业务)符合丹麦等高成本国家当前的经济和政治形势,有可能将熟练员工从重复性和低附加值的工作中释放出来,并让他们重新参与业务发展。独创性/价值通过将灵活性和波动性视为一种机会,本出版物展示了如何超越对冲供应链波动,而是系统地使供应链能够有效应对复杂性。
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引用次数: 11
Impact of COVID-19 on financial performance of logistics firms: evidence from G-20 countries COVID-19对物流公司财务绩效的影响:来自g20国家的证据
Q1 Business, Management and Accounting Pub Date : 2021-08-11 DOI: 10.1108/JGOSS-03-2021-0028
Osama F. Atayah, M. Dhiaf, K. Najaf, G. Frederico
PurposeThis study aims to contribute to the extant literature on logistics by investigating the interrelationship between the financial performance of listed logistics firms and the COVID-19 and compare the logistics firms’ financial performance of G-20 countries during the pandemic period.Design/methodology/approachTo conduct the confirmatory analysis by testing the hypotheses formulated for this study, data have been collected from Bloomberg of all logistics firms from G-20 countries. This paper gathered the first quarter from 2010 until the last quarter of 2020 as the research sample to examine the pandemic impact on financial performance.FindingsThe results show that the financial performance of logistic firms was significantly higher during 2020. Overall, the country-wise findings corroborated with the main results and the financial performance of 14 countries’ logistic firms out of 20 ones analysed has been significantly elevated, during the pandemic period. However, this paper has found out a negative financial performance of the logistics firms during the COVID-19 period in six countries (Germany, Korea, Russia, Mexico, Saudi Arabia and the UK), which support the second proposition.Research limitations/implicationsThe study’s results were important as they highlighted the role of logistics firms in offering insights to academics, practitioners, policymakers and logistic firms’ stakeholders. For future research, this paper suggests including some other variables that might influence firm performance and that have not been considered in this study, which is a limitation, and going more deeply into the logistics sector by comparing the financial performance of the sub-sectors.Practical implicationsAs the importance of logistics services during the pandemic period is relevant, this study may provide significant insights because the logistics firms play a crucial role by anticipating to ensure the supply of essential items such as food, medicine, then supporting for the continuity of supply chains. The view of finance impacts during the pandemic may provide insightful perspectives for logistics companies, allowing them to understand those impacts and better prepare for likely disruption events such COVID-19 pandemic.Originality/valueThis paper is novel considering that it is unique in evaluating logistics firms’ financial performance from a global perspective, considering the context of this historical pandemic.
目的本研究旨在通过调查上市物流公司的财务绩效与新冠肺炎之间的相互关系,并比较20国集团国家在疫情期间的物流公司财务绩效,为现有的物流文献做出贡献。设计/方法/方法为了通过测试为本研究制定的假设进行验证性分析,从彭博社收集了20国集团所有物流公司的数据。本文以2010年第一季度至2020年最后一季度为研究样本,考察疫情对财务业绩的影响。调查结果显示,2020年物流企业的财务业绩明显更高。总的来说,国别调查结果与主要结果相证实,在疫情期间,分析的20个国家中有14个国家的物流公司的财务业绩显著提高。然而,本文发现了六个国家(德国、韩国、俄罗斯、墨西哥、沙特阿拉伯和英国)在新冠肺炎期间物流公司的负面财务表现,这支持了第二个命题。研究局限性/含义研究结果很重要,因为它们强调了物流公司在向学者、从业者、政策制定者和物流公司利益相关者提供见解方面的作用。对于未来的研究,本文建议纳入一些可能影响企业绩效的其他变量,而这些变量在本研究中没有被考虑,这是一个局限性,并通过比较子部门的财务绩效来更深入地研究物流部门。实际含义由于疫情期间物流服务的重要性是相关的,这项研究可能会提供重要的见解,因为物流公司通过预测确保食品、药品等必需品的供应,然后支持供应链的连续性,发挥着至关重要的作用。对疫情期间财务影响的看法可能会为物流公司提供有见地的视角,使他们能够理解这些影响,并更好地为新冠肺炎疫情等可能的干扰事件做好准备。原创性/价值考虑到这篇论文在从全球角度评估物流公司的财务业绩方面是独特的,考虑到这场历史性疫情的背景,这篇论文是新颖的。
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引用次数: 66
Modifications to global supply chain management strategies resulting from recent trade disruptions: an exploratory study 近期贸易中断对全球供应链管理策略的影响:一项探索性研究
Q1 Business, Management and Accounting Pub Date : 2021-08-06 DOI: 10.1108/jgoss-12-2020-0074
Jeffrey E. Johnson, P. Haug
PurposeThe purpose of this study is to explore modifications to the supply chain strategies of international manufacturers resulting from recent momentous trade disruptions, including the US-China trade war, global tariff escalations, Brexit and heightened geopolitical tensions.Design/methodology/approachThe research methodology consisted of a series of in-depth personal interviews with senior supply chain executives of six large US international manufacturers.FindingsThe study identified several short-term reactive strategies taken, including pulling purchase orders or production forward, building inventory and applying for exceptions from tariffs, along with longer-term proactive strategies such as shifting and expanding supplier and manufacturing locations.Research limitations/implicationsThe study’s limitations involve its small sample size and its findings being industry and company-specific to a limited number of firms. While the sample size was deemed sufficient for this exploratory study, larger sample sizes and subsequent industry-specific analyses are recommended.Practical implicationsThe global supply chain modifications effectively used by the firms in the study can offer guidance for practitioners facing similar challenges following major trade disruptions.Originality/valueDue to the very recent emergence of the trade disruptors examined in this study, extant literature is limited. Hence, the findings noted in the paper offer not only guidance for practitioners but also make a strong contribution to research and literature on global supply chain risk management and disruption risk mitigation.
本研究的目的是探讨近期重大贸易中断(包括美中贸易战、全球关税升级、英国脱欧和地缘政治紧张局势加剧)对国际制造商供应链战略的影响。设计/方法/方法研究方法包括对六家美国大型国际制造商的高级供应链管理人员进行一系列深入的个人访谈。该研究确定了采取的几种短期应对策略,包括提前采购订单或生产、建立库存和申请关税豁免,以及转移和扩大供应商和制造地点等长期主动策略。研究的局限性/启示这项研究的局限性包括样本量小,研究结果是针对有限数量的公司的特定行业和公司。虽然样本量被认为足以进行这项探索性研究,但建议更大的样本量和随后的行业特定分析。实际意义研究中公司有效使用的全球供应链修改可以为在重大贸易中断后面临类似挑战的从业者提供指导。原创性/价值由于本研究中考察的贸易干扰因素最近才出现,现有文献有限。因此,论文中指出的研究结果不仅为从业人员提供了指导,而且对全球供应链风险管理和减少中断风险的研究和文献作出了重大贡献。
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引用次数: 10
Managing supplier capabilities for buyer innovation performancein e-business 管理供应商的能力以提高电子商务中的买方创新绩效
Q1 Business, Management and Accounting Pub Date : 2021-08-03 DOI: 10.1108/jgoss-01-2021-0007
Minna Saunila, Juhani Ukko, M. Nasiri, Tero Rantala, Sariseelia Sore
PurposeThe purpose of this paper is to analyze the connections between the capabilities of suppliers, buyer operations and the innovation performance of buyers in service-based supply chains. In particular, the authors use a construct of supplier capabilities comprising the capabilities needed to produce an online store and divided into capabilities related to the product, capabilities related to service delivery and capabilities related to the buyer-supplier relationship.Design/methodology/approachData were collected with cross-sectional, random sampling from Finnish companies that have an active online store. A survey was used to collect data on managerial assessments of capabilities of a supplier, the operations of buyers and the innovation performance of buyers. Multiple regressions were used to test the hypotheses.FindingsThe results reveal that capabilities related to the buyer-supplier relationship are positively connected with the innovation performance of the buyer, but those related to the product and service delivery do not significantly influence the innovation performance of the buyer. The results show that the moderating influence of buyer operations on the relationship between capabilities related to the product and the innovation performance of the buyer is negative. The moderating influence of buyer operations on the relationship between capabilities related to service delivery and the innovation performance of the buyer is positive.Research limitations/implicationsForming tight relationships with online store suppliers appears to be a successful way to attain innovation performance for online store operators. Online store operators should not expect supplier capabilities related to online store functionality and characteristics of online store delivery alone to improve their innovation performance.Originality/valueFew studies use an e-business operations model to comprehend the role played by supplier capabilities in buyer innovation performance in service-based supply chains. Building on a resource-based view with inter-organizational management and e-business literature streams, the authors focus on three supplier capabilities and buyer operations to investigate their effects in terms of enhancing innovation performance.
本文的目的是分析服务型供应链中供应商能力、买方运作与买方创新绩效之间的关系。特别地,作者使用了供应商能力的结构,包括创建在线商店所需的能力,并将其分为与产品相关的能力、与服务交付相关的能力和与买方-供应商关系相关的能力。设计/方法/方法数据通过横断面随机抽样从拥有活跃在线商店的芬兰公司中收集。通过一项调查,收集了对供应商能力、买家运营和买家创新绩效的管理评估数据。采用多元回归检验假设。研究发现:与买方-供应商关系相关的能力与买方创新绩效呈正相关,而与产品和服务提供相关的能力对买方创新绩效的影响不显著。研究结果表明,买方操作对产品相关能力与买方创新绩效之间的关系具有负向调节作用。买方操作对服务交付相关能力与买方创新绩效之间的关系具有正向调节作用。研究局限/启示与在线商店供应商建立紧密的关系似乎是在线商店经营者获得创新绩效的成功途径。在线商店经营者不应期望供应商的能力与在线商店功能和在线商店交付的特点有关,以提高他们的创新绩效。原创性/价值很少有研究使用电子商务运营模型来理解供应商能力在基于服务的供应链中买方创新绩效中所起的作用。基于组织间管理和电子商务文献流的资源基础观点,作者将重点放在三种供应商能力和买方操作上,以研究它们在提高创新绩效方面的影响。
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引用次数: 5
Sustainable partner selection for collaborative networked organisations with risk consideration in the context of COVID-19 新冠肺炎背景下考虑风险的协作网络组织的可持续合作伙伴选择
Q1 Business, Management and Accounting Pub Date : 2021-07-08 DOI: 10.1108/JGOSS-11-2020-0069
Yvonne Badulescu, A. Hameri, N. Cheikhrouhou
PurposeCollaborative networked organisations (CNO) are a means of ensuring longevity and business continuity in the face of a global crisis such as COVID-19. This paper aims to present a multi-criteria decision-making method for sustainable partner selection based on the three sustainability pillars and risk.Design/methodology/approachA combined analytic hierarchy process (AHP) and fuzzy AHP (F-AHP) with Technique for Order of Preference by Similarity to Ideal Solution approach is the methodology used to evaluate and rank potential partners based on known conditions and predicted conditions at a future time based on uncertainty to support sustainable partner selection.FindingsIt is integral to include risk criteria as an addition to the three sustainability pillars: economic, environmental and social, to build a robust and sustainable CNO. One must combine the AHP and F-AHP weightings to ensure the most appropriate sustainable partner selection for the current as well as predicted future period.Research limitations/implicationsThe approach proposed in this paper is intended to support existing CNO, as well as individual firms wanting to create a CNO, to build a more robust and sustainable partner selection process in the context of a force majeure such as COVID-19.Originality/valueThis paper presents a novel approach to the partner selection process for a sustainable CNO under current known conditions and future uncertain conditions, highlighting the risk of a force majeure occurring such as COVID-19.
目的协作网络组织(CNO)是在新冠肺炎等全球危机面前确保寿命和业务连续性的一种手段。本文旨在提出一种基于可持续性三大支柱和风险的可持续合作伙伴选择的多标准决策方法。设计/方法论/方法层次分析法(AHP)和模糊AHP(F-AHP)与理想解相似偏好排序技术相结合的方法是一种用于根据已知条件和基于不确定性的未来预测条件对潜在合作伙伴进行评估和排名的方法,以支持可持续的合作伙伴选择。发现除了经济、环境和社会这三个可持续性支柱之外,还应纳入风险标准,以建立一个稳健和可持续的CNO。必须将AHP和F-AHP权重相结合,以确保为当前和预测的未来时期选择最合适的可持续合作伙伴。研究局限性/含义本文提出的方法旨在支持现有的CNO,以及希望创建CNO的单个公司,在新冠肺炎等不可抗力的背景下建立更稳健和可持续的合作伙伴选择过程。原始性/价值本文提出了一种在当前已知条件和未来不确定条件下可持续的CNO合作伙伴选择程序的新方法,强调了新冠肺炎等不可抗拒事件发生的风险。
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引用次数: 7
Determinants of opportunism in Uganda’s manufacturing sector:a comparison of two sectors 乌干达制造业机会主义的决定因素:两个部门的比较
Q1 Business, Management and Accounting Pub Date : 2021-07-05 DOI: 10.1108/JGOSS-01-2020-0009
Sarah Eyaa, R. Sridharan, S. Ryan
PurposeThe purpose of this paper is to propose a conceptual model investigating the impact of three constructs, environmental uncertainty, power asymmetry and information sharing on opportunism engagement in exchange relationships.Design/methodology/approachData were collected from procurement or sales managers of 99 manufacturing firms in Kampala, Uganda’s capital using a cross-sectional survey. Hypotheses were tested in both the agricultural and non-agricultural manufacturing sectors using multiple regression runs in the SPSS software.FindingsEnvironmental uncertainty increases opportunism in the agricultural sector whilst power asymmetry increases opportunism in the non-agricultural sector. Across both sectors, information sharing does not have a significant impact on opportunism.Originality/valueThis paper contributes to a deeper understanding of opportunism in a developing country context by highlighting the contextual factors within the agricultural and non-agricultural manufacturing sectors that influence opportunism engagement under conditions of environmental uncertainty, power asymmetry and information sharing. This paper presents implications for practice and policy to minimise opportunism with the goal of enhancing the participation of Ugandan manufacturing firms in global supply chains.
摘要本文旨在建立一个概念模型,研究环境不确定性、权力不对称和信息共享三种构式对交换关系中机会主义参与的影响。设计/方法/方法采用横断面调查方法,从乌干达首都坎帕拉99家制造企业的采购或销售经理那里收集数据。假设在农业和非农业制造业部门使用SPSS软件的多元回归运行检验。环境不确定性增加了农业部门的机会主义,而权力不对称增加了非农业部门的机会主义。在这两个部门中,信息共享对机会主义没有显著影响。本文通过强调在环境不确定性、权力不对称和信息共享条件下影响机会主义参与的农业和非农业制造部门的背景因素,有助于更深入地理解发展中国家背景下的机会主义。本文提出了实践和政策的影响,以最大限度地减少机会主义,提高乌干达制造业企业参与全球供应链的目标。
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引用次数: 1
Modeling the enablers of sourcing risks faced by startups in COVID-19 era 新冠肺炎时代创业公司采购风险动因建模
Q1 Business, Management and Accounting Pub Date : 2021-06-28 DOI: 10.1108/JGOSS-12-2020-0070
Aswathy Sreenivasan, M. Suresh
PurposeStartups across all sectors are affected by the COVID-19 pandemic and are facing a formidable challenge in terms of marketing and operations. Most of the startups have experienced a downturn in demand and supply due to COVID-19 led disturbances in sourcing networks. This paper aims to identify, analyze and categorize the significant risks influencing sourcing operations in startups during the COVID-19 era in India, using the total interpretive structural modeling (TISM) approach.Design/methodology/approachEight enablers were identified through literature review and expert opinions from various startups in India. This study adopted the TISM approach to analyze the inter-relationships between the enablers. Multiplication Applied to Classification (MICMAC) analysis was used to rank the sourcing risk enablers and classify them as autonomous, independent, linkage and dependent enablers.FindingsThe results indicate “insufficient fund” as the most critical enabler. Network issues and employee flexibility risk were among the other critical enablers that have a high driving power. Supplier risk, quality risk and demand risk were found to have highly dependent on other enablers for implementation.Research limitations/implicationsThis study mainly focuses on the sourcing risks in startup operations in India. This study can be extended to many other countries.Practical implicationsThis study will help startup industry managers and practitioners understand the interactions of enablers and identify critical enablers to mitigate risks in startup sourcing operations in the COVID-19 era.Originality/valueThe present study identifies the sourcing risk enablers in the COVID-19 era. It is the first attempt to analyze the interrelationship among sourcing risks in startups using the TISM approach.
目的所有行业的初创企业都受到新冠肺炎疫情的影响,并在营销和运营方面面临巨大挑战。由于新冠肺炎引发的采购网络动荡,大多数初创公司都经历了需求和供应的低迷。本文旨在使用总体解释结构模型(TISM)方法,识别、分析和分类新冠肺炎时期印度初创公司影响采购运营的重大风险。设计/方法论/方法通过文献综述和来自印度各初创公司的专家意见,确定了八个促成因素。本研究采用TISM方法来分析促成因素之间的相互关系。使用乘法应用于分类(MICMAC)分析对来源风险促成因素进行排名,并将其分类为自主、独立、联动和依赖促成因素。调查结果表明,“资金不足”是最关键的促成因素。网络问题和员工灵活性风险是具有高驱动力的其他关键因素。供应商风险、质量风险和需求风险被发现高度依赖于其他实施因素。研究局限性/含义本研究主要关注印度初创企业运营中的采购风险。这项研究可以推广到许多其他国家。实际意义这项研究将帮助创业行业管理者和从业者了解推动者的相互作用,并确定关键推动者,以减轻新冠肺炎时代创业外包运营的风险。创意/价值本研究确定了新冠肺炎时代的采购风险促成因素。这是首次尝试使用TISM方法分析初创公司采购风险之间的相互关系。
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引用次数: 31
Application of fuzzy TOPSIS framework for selecting complex project in a case company 模糊TOPSIS框架在案例公司复杂项目选择中的应用
Q1 Business, Management and Accounting Pub Date : 2021-06-10 DOI: 10.1108/JGOSS-07-2020-0040
A. Shamsuzzoha, Sujan Piya, M. Shamsuzzaman
PurposeThis study aims to propose a method known as the fuzzy technique for order preference by similarity to ideal solution (fuzzy TOPSIS) for complex project selection in organizations. To fulfill study objectives, the factors responsible for making a project complex are collected through literature review, which is then analyzed by fuzzy TOPSIS, based on three decision-makers’ opinions.Design/methodology/approachThe selection of complex projects is a multi-criteria decision-making (MCDM) process for global organizations. Traditional procedures for selecting complex projects are not adequate due to the limitations of linguistic assessment. To crossover such limitation, this study proposes the fuzzy MCDM method to select complex projects in organizations.FindingsA large-scale engine manufacturing company, engaged in the energy business, is studied to validate the suitability of the fuzzy TOPSIS method and rank eight projects of the case company based on project complexity. Out of these eight projects, the closeness coefficient of the most complex project is found to be 0.817 and that of the least complex project is found to be 0.274. Finally, study outcomes are concluded in the conclusion section, along with study limitations and future works.Research limitations/implicationsThe outcomes from this research may not be generalized sufficiently due to the subjectivity of the interviewers. The study outcomes support project managers to optimize their project selection processes, especially to select complex projects. The presented methodology can be used extensively used by the project planners/managers to find the driving factors related to project complexity.Originality/valueThe presented study deliberately explained how complex projects in an organization could be select efficiently. This selection methodology supports top management to maintain their proposed projects with optimum resource allocations and maximum productivity.
目的本研究旨在提出一种基于理想解相似性的订单偏好模糊技术(模糊TOPSIS),用于组织中复杂项目的选择。为了实现研究目标,通过文献综述收集了导致项目复杂化的因素,然后基于三个决策者的意见,通过模糊TOPSIS进行分析。设计/方法论/方法复杂项目的选择是全球组织的多标准决策过程。由于语言评估的局限性,选择复杂项目的传统程序是不够的。为了克服这种局限性,本研究提出了模糊MCDM方法来选择组织中的复杂项目。Findings对一家从事能源业务的大型发动机制造公司进行了研究,验证了模糊TOPSIS方法的适用性,并根据项目复杂性对案例公司的八个项目进行了排序。在这八个项目中,最复杂项目的贴近度系数为0.817,最不复杂项目的亲近度系数为0.274。最后,在结论部分总结了研究结果,以及研究的局限性和未来的工作。研究局限性/含义由于访谈者的主观性,本研究的结果可能没有得到充分的概括。研究结果支持项目经理优化项目选择过程,尤其是选择复杂项目。项目规划者/经理可以广泛使用所提出的方法来寻找与项目复杂性相关的驱动因素。原创性/价值本研究特意解释了如何有效地选择组织中的复杂项目。这种选择方法支持最高管理层以最佳的资源分配和最大的生产力来维护他们的拟议项目。
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引用次数: 11
AHP-based support tools for initial screening of manufacturing reshoring decisions 基于AHP的制造业回流决策初步筛选支持工具
Q1 Business, Management and Accounting Pub Date : 2021-05-12 DOI: 10.1108/JGOSS-07-2020-0037
Movin Sequeira, P. Hilletofth, A. Adlemo
PurposeThe existing literature expresses a strong need to develop tools that support the manufacturing reshoring decision-making process. This paper aims to examine the suitability of analytical hierarchy process (AHP)-based tools for initial screening of manufacturing reshoring decisions.Design/methodology/approachTwo AHP-based tools for the initial screening of manufacturing reshoring decisions are developed. The first tool is based on traditional AHP, while the second is based on fuzzy-AHP. Six high-level and holistic reshoring criteria based on competitive priorities were identified through a literature review. Next, a panel of experts from a Swedish manufacturing company was involved in the overall comparison of the criteria. Based on this comparison, priority weights of the criteria were obtained through a pairwise analysis. Subsequently, the priority weights were used in a weighted-sum manner to evaluate 20 reshoring scenarios. Afterwards, the outputs from the traditional AHP and fuzzy-AHP tools were compared to the opinions of the experts. Finally, a sensitivity analysis was performed to evaluate the stability of the developed decision support tools.FindingsThe research demonstrates that AHP-based support tools are suitable for the initial screening of manufacturing reshoring decisions. With regard to the presented set of criteria and reshoring scenarios, both traditional AHP and fuzzy-AHP are shown to be consistent with the experts' decisions. Moreover, fuzzy-AHP is shown to be marginally more reliable than traditional AHP. According to the sensitivity analysis, the order of importance of the six criteria is stable for high values of weights of cost and quality criteria.Research limitations/implicationsThe limitation of the developed AHP-based tools is that they currently only include a limited number of high-level decision criteria. Therefore, future research should focus on adding low-level criteria to the tools using a multi-level architecture. The current research contributes to the body of literature on the manufacturing reshoring decision-making process by addressing decision-making issues in general and by demonstrating the suitability of two decision support tools applied to the manufacturing reshoring field in particular.Practical implicationsThis research provides practitioners with two decision support tools for the initial screening of manufacturing reshoring decisions, which will help managers optimize their time and resources on the most promising reshoring alternatives. Given the complex nature of reshoring decisions, the results from the fuzzy-AHP are shown to be slightly closer to those of the experts than traditional AHP for initial screening of manufacturing relocation decisions.Originality/valueThis paper describes two decision support tools that can be applied for the initial screening of manufacturing reshoring decisions while considering six high-level and holistic criteria. Both support tools
目的现有文献表达了开发支持制造回流决策过程的工具的强烈需求。本文旨在检验基于层次分析法(AHP)的工具对制造回流决策的初步筛选的适用性。设计/方法/方法开发了两个基于AHP的工具,用于初步筛选制造回流决策。第一种工具是基于传统的AHP,而第二种工具则是基于模糊AHP。通过文献综述,确定了六项基于竞争优先事项的高水平和整体回流标准。接下来,瑞典一家制造公司的专家小组参与了标准的总体比较。在此基础上,通过成对分析获得了标准的优先级权重。随后,以加权和的方式使用优先级权重来评估20个回流场景。然后,将传统AHP和模糊AHP工具的输出与专家的意见进行了比较。最后,进行了敏感性分析,以评估所开发的决策支持工具的稳定性。研究表明,基于AHP的支持工具适用于制造业回流决策的初步筛选。对于所提出的标准集和回流场景,传统AHP和模糊AHP都与专家的决策一致。此外,模糊层次分析法的可靠性略高于传统层次分析法。根据敏感性分析,对于成本和质量标准的权重值较高,六个标准的重要性顺序是稳定的。研究局限性/含义所开发的基于AHP的工具的局限性在于,它们目前只包括数量有限的高级决策标准。因此,未来的研究应该集中在使用多级体系结构为工具添加低级标准上。目前的研究通过解决一般的决策问题,并通过证明两种决策支持工具特别适用于制造业回流领域,为制造业回流决策过程的大量文献做出了贡献。实际意义这项研究为从业者提供了两种决策支持工具,用于初步筛选制造业回流决策,这将帮助管理者优化他们在最有前景的回流替代方案上的时间和资源。考虑到回流决策的复杂性,在制造业搬迁决策的初步筛选中,模糊AHP的结果比传统AHP的结果更接近专家的结果。独创性/价值本文描述了两种决策支持工具,可用于制造业回流决策的初步筛选,同时考虑六个高层次和整体的标准。这两种支持工具都用于评估20种相同的制造回流场景,从而可以比较它们的输出。敏感性分析表明了回流标准的相对重要性。
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引用次数: 15
期刊
Journal of Global Operations and Strategic Sourcing
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