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Modifications to global supply chain management strategies resulting from recent trade disruptions: an exploratory study 近期贸易中断对全球供应链管理策略的影响:一项探索性研究
Q2 MANAGEMENT Pub Date : 2021-08-06 DOI: 10.1108/jgoss-12-2020-0074
Jeffrey E. Johnson, P. Haug
PurposeThe purpose of this study is to explore modifications to the supply chain strategies of international manufacturers resulting from recent momentous trade disruptions, including the US-China trade war, global tariff escalations, Brexit and heightened geopolitical tensions.Design/methodology/approachThe research methodology consisted of a series of in-depth personal interviews with senior supply chain executives of six large US international manufacturers.FindingsThe study identified several short-term reactive strategies taken, including pulling purchase orders or production forward, building inventory and applying for exceptions from tariffs, along with longer-term proactive strategies such as shifting and expanding supplier and manufacturing locations.Research limitations/implicationsThe study’s limitations involve its small sample size and its findings being industry and company-specific to a limited number of firms. While the sample size was deemed sufficient for this exploratory study, larger sample sizes and subsequent industry-specific analyses are recommended.Practical implicationsThe global supply chain modifications effectively used by the firms in the study can offer guidance for practitioners facing similar challenges following major trade disruptions.Originality/valueDue to the very recent emergence of the trade disruptors examined in this study, extant literature is limited. Hence, the findings noted in the paper offer not only guidance for practitioners but also make a strong contribution to research and literature on global supply chain risk management and disruption risk mitigation.
本研究的目的是探讨近期重大贸易中断(包括美中贸易战、全球关税升级、英国脱欧和地缘政治紧张局势加剧)对国际制造商供应链战略的影响。设计/方法/方法研究方法包括对六家美国大型国际制造商的高级供应链管理人员进行一系列深入的个人访谈。该研究确定了采取的几种短期应对策略,包括提前采购订单或生产、建立库存和申请关税豁免,以及转移和扩大供应商和制造地点等长期主动策略。研究的局限性/启示这项研究的局限性包括样本量小,研究结果是针对有限数量的公司的特定行业和公司。虽然样本量被认为足以进行这项探索性研究,但建议更大的样本量和随后的行业特定分析。实际意义研究中公司有效使用的全球供应链修改可以为在重大贸易中断后面临类似挑战的从业者提供指导。原创性/价值由于本研究中考察的贸易干扰因素最近才出现,现有文献有限。因此,论文中指出的研究结果不仅为从业人员提供了指导,而且对全球供应链风险管理和减少中断风险的研究和文献作出了重大贡献。
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引用次数: 10
Managing supplier capabilities for buyer innovation performancein e-business 管理供应商的能力以提高电子商务中的买方创新绩效
Q2 MANAGEMENT Pub Date : 2021-08-03 DOI: 10.1108/jgoss-01-2021-0007
Minna Saunila, Juhani Ukko, M. Nasiri, Tero Rantala, Sariseelia Sore
PurposeThe purpose of this paper is to analyze the connections between the capabilities of suppliers, buyer operations and the innovation performance of buyers in service-based supply chains. In particular, the authors use a construct of supplier capabilities comprising the capabilities needed to produce an online store and divided into capabilities related to the product, capabilities related to service delivery and capabilities related to the buyer-supplier relationship.Design/methodology/approachData were collected with cross-sectional, random sampling from Finnish companies that have an active online store. A survey was used to collect data on managerial assessments of capabilities of a supplier, the operations of buyers and the innovation performance of buyers. Multiple regressions were used to test the hypotheses.FindingsThe results reveal that capabilities related to the buyer-supplier relationship are positively connected with the innovation performance of the buyer, but those related to the product and service delivery do not significantly influence the innovation performance of the buyer. The results show that the moderating influence of buyer operations on the relationship between capabilities related to the product and the innovation performance of the buyer is negative. The moderating influence of buyer operations on the relationship between capabilities related to service delivery and the innovation performance of the buyer is positive.Research limitations/implicationsForming tight relationships with online store suppliers appears to be a successful way to attain innovation performance for online store operators. Online store operators should not expect supplier capabilities related to online store functionality and characteristics of online store delivery alone to improve their innovation performance.Originality/valueFew studies use an e-business operations model to comprehend the role played by supplier capabilities in buyer innovation performance in service-based supply chains. Building on a resource-based view with inter-organizational management and e-business literature streams, the authors focus on three supplier capabilities and buyer operations to investigate their effects in terms of enhancing innovation performance.
本文的目的是分析服务型供应链中供应商能力、买方运作与买方创新绩效之间的关系。特别地,作者使用了供应商能力的结构,包括创建在线商店所需的能力,并将其分为与产品相关的能力、与服务交付相关的能力和与买方-供应商关系相关的能力。设计/方法/方法数据通过横断面随机抽样从拥有活跃在线商店的芬兰公司中收集。通过一项调查,收集了对供应商能力、买家运营和买家创新绩效的管理评估数据。采用多元回归检验假设。研究发现:与买方-供应商关系相关的能力与买方创新绩效呈正相关,而与产品和服务提供相关的能力对买方创新绩效的影响不显著。研究结果表明,买方操作对产品相关能力与买方创新绩效之间的关系具有负向调节作用。买方操作对服务交付相关能力与买方创新绩效之间的关系具有正向调节作用。研究局限/启示与在线商店供应商建立紧密的关系似乎是在线商店经营者获得创新绩效的成功途径。在线商店经营者不应期望供应商的能力与在线商店功能和在线商店交付的特点有关,以提高他们的创新绩效。原创性/价值很少有研究使用电子商务运营模型来理解供应商能力在基于服务的供应链中买方创新绩效中所起的作用。基于组织间管理和电子商务文献流的资源基础观点,作者将重点放在三种供应商能力和买方操作上,以研究它们在提高创新绩效方面的影响。
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引用次数: 5
Sustainable partner selection for collaborative networked organisations with risk consideration in the context of COVID-19 新冠肺炎背景下考虑风险的协作网络组织的可持续合作伙伴选择
Q2 MANAGEMENT Pub Date : 2021-07-08 DOI: 10.1108/JGOSS-11-2020-0069
Yvonne Badulescu, A. Hameri, N. Cheikhrouhou
PurposeCollaborative networked organisations (CNO) are a means of ensuring longevity and business continuity in the face of a global crisis such as COVID-19. This paper aims to present a multi-criteria decision-making method for sustainable partner selection based on the three sustainability pillars and risk.Design/methodology/approachA combined analytic hierarchy process (AHP) and fuzzy AHP (F-AHP) with Technique for Order of Preference by Similarity to Ideal Solution approach is the methodology used to evaluate and rank potential partners based on known conditions and predicted conditions at a future time based on uncertainty to support sustainable partner selection.FindingsIt is integral to include risk criteria as an addition to the three sustainability pillars: economic, environmental and social, to build a robust and sustainable CNO. One must combine the AHP and F-AHP weightings to ensure the most appropriate sustainable partner selection for the current as well as predicted future period.Research limitations/implicationsThe approach proposed in this paper is intended to support existing CNO, as well as individual firms wanting to create a CNO, to build a more robust and sustainable partner selection process in the context of a force majeure such as COVID-19.Originality/valueThis paper presents a novel approach to the partner selection process for a sustainable CNO under current known conditions and future uncertain conditions, highlighting the risk of a force majeure occurring such as COVID-19.
目的协作网络组织(CNO)是在新冠肺炎等全球危机面前确保寿命和业务连续性的一种手段。本文旨在提出一种基于可持续性三大支柱和风险的可持续合作伙伴选择的多标准决策方法。设计/方法论/方法层次分析法(AHP)和模糊AHP(F-AHP)与理想解相似偏好排序技术相结合的方法是一种用于根据已知条件和基于不确定性的未来预测条件对潜在合作伙伴进行评估和排名的方法,以支持可持续的合作伙伴选择。发现除了经济、环境和社会这三个可持续性支柱之外,还应纳入风险标准,以建立一个稳健和可持续的CNO。必须将AHP和F-AHP权重相结合,以确保为当前和预测的未来时期选择最合适的可持续合作伙伴。研究局限性/含义本文提出的方法旨在支持现有的CNO,以及希望创建CNO的单个公司,在新冠肺炎等不可抗力的背景下建立更稳健和可持续的合作伙伴选择过程。原始性/价值本文提出了一种在当前已知条件和未来不确定条件下可持续的CNO合作伙伴选择程序的新方法,强调了新冠肺炎等不可抗拒事件发生的风险。
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引用次数: 7
Determinants of opportunism in Uganda’s manufacturing sector:a comparison of two sectors 乌干达制造业机会主义的决定因素:两个部门的比较
Q2 MANAGEMENT Pub Date : 2021-07-05 DOI: 10.1108/JGOSS-01-2020-0009
Sarah Eyaa, R. Sridharan, S. Ryan
PurposeThe purpose of this paper is to propose a conceptual model investigating the impact of three constructs, environmental uncertainty, power asymmetry and information sharing on opportunism engagement in exchange relationships.Design/methodology/approachData were collected from procurement or sales managers of 99 manufacturing firms in Kampala, Uganda’s capital using a cross-sectional survey. Hypotheses were tested in both the agricultural and non-agricultural manufacturing sectors using multiple regression runs in the SPSS software.FindingsEnvironmental uncertainty increases opportunism in the agricultural sector whilst power asymmetry increases opportunism in the non-agricultural sector. Across both sectors, information sharing does not have a significant impact on opportunism.Originality/valueThis paper contributes to a deeper understanding of opportunism in a developing country context by highlighting the contextual factors within the agricultural and non-agricultural manufacturing sectors that influence opportunism engagement under conditions of environmental uncertainty, power asymmetry and information sharing. This paper presents implications for practice and policy to minimise opportunism with the goal of enhancing the participation of Ugandan manufacturing firms in global supply chains.
摘要本文旨在建立一个概念模型,研究环境不确定性、权力不对称和信息共享三种构式对交换关系中机会主义参与的影响。设计/方法/方法采用横断面调查方法,从乌干达首都坎帕拉99家制造企业的采购或销售经理那里收集数据。假设在农业和非农业制造业部门使用SPSS软件的多元回归运行检验。环境不确定性增加了农业部门的机会主义,而权力不对称增加了非农业部门的机会主义。在这两个部门中,信息共享对机会主义没有显著影响。本文通过强调在环境不确定性、权力不对称和信息共享条件下影响机会主义参与的农业和非农业制造部门的背景因素,有助于更深入地理解发展中国家背景下的机会主义。本文提出了实践和政策的影响,以最大限度地减少机会主义,提高乌干达制造业企业参与全球供应链的目标。
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引用次数: 1
Modeling the enablers of sourcing risks faced by startups in COVID-19 era 新冠肺炎时代创业公司采购风险动因建模
Q2 MANAGEMENT Pub Date : 2021-06-28 DOI: 10.1108/JGOSS-12-2020-0070
Aswathy Sreenivasan, M. Suresh
PurposeStartups across all sectors are affected by the COVID-19 pandemic and are facing a formidable challenge in terms of marketing and operations. Most of the startups have experienced a downturn in demand and supply due to COVID-19 led disturbances in sourcing networks. This paper aims to identify, analyze and categorize the significant risks influencing sourcing operations in startups during the COVID-19 era in India, using the total interpretive structural modeling (TISM) approach.Design/methodology/approachEight enablers were identified through literature review and expert opinions from various startups in India. This study adopted the TISM approach to analyze the inter-relationships between the enablers. Multiplication Applied to Classification (MICMAC) analysis was used to rank the sourcing risk enablers and classify them as autonomous, independent, linkage and dependent enablers.FindingsThe results indicate “insufficient fund” as the most critical enabler. Network issues and employee flexibility risk were among the other critical enablers that have a high driving power. Supplier risk, quality risk and demand risk were found to have highly dependent on other enablers for implementation.Research limitations/implicationsThis study mainly focuses on the sourcing risks in startup operations in India. This study can be extended to many other countries.Practical implicationsThis study will help startup industry managers and practitioners understand the interactions of enablers and identify critical enablers to mitigate risks in startup sourcing operations in the COVID-19 era.Originality/valueThe present study identifies the sourcing risk enablers in the COVID-19 era. It is the first attempt to analyze the interrelationship among sourcing risks in startups using the TISM approach.
目的所有行业的初创企业都受到新冠肺炎疫情的影响,并在营销和运营方面面临巨大挑战。由于新冠肺炎引发的采购网络动荡,大多数初创公司都经历了需求和供应的低迷。本文旨在使用总体解释结构模型(TISM)方法,识别、分析和分类新冠肺炎时期印度初创公司影响采购运营的重大风险。设计/方法论/方法通过文献综述和来自印度各初创公司的专家意见,确定了八个促成因素。本研究采用TISM方法来分析促成因素之间的相互关系。使用乘法应用于分类(MICMAC)分析对来源风险促成因素进行排名,并将其分类为自主、独立、联动和依赖促成因素。调查结果表明,“资金不足”是最关键的促成因素。网络问题和员工灵活性风险是具有高驱动力的其他关键因素。供应商风险、质量风险和需求风险被发现高度依赖于其他实施因素。研究局限性/含义本研究主要关注印度初创企业运营中的采购风险。这项研究可以推广到许多其他国家。实际意义这项研究将帮助创业行业管理者和从业者了解推动者的相互作用,并确定关键推动者,以减轻新冠肺炎时代创业外包运营的风险。创意/价值本研究确定了新冠肺炎时代的采购风险促成因素。这是首次尝试使用TISM方法分析初创公司采购风险之间的相互关系。
{"title":"Modeling the enablers of sourcing risks faced by startups in COVID-19 era","authors":"Aswathy Sreenivasan, M. Suresh","doi":"10.1108/JGOSS-12-2020-0070","DOIUrl":"https://doi.org/10.1108/JGOSS-12-2020-0070","url":null,"abstract":"\u0000Purpose\u0000Startups across all sectors are affected by the COVID-19 pandemic and are facing a formidable challenge in terms of marketing and operations. Most of the startups have experienced a downturn in demand and supply due to COVID-19 led disturbances in sourcing networks. This paper aims to identify, analyze and categorize the significant risks influencing sourcing operations in startups during the COVID-19 era in India, using the total interpretive structural modeling (TISM) approach.\u0000\u0000\u0000Design/methodology/approach\u0000Eight enablers were identified through literature review and expert opinions from various startups in India. This study adopted the TISM approach to analyze the inter-relationships between the enablers. Multiplication Applied to Classification (MICMAC) analysis was used to rank the sourcing risk enablers and classify them as autonomous, independent, linkage and dependent enablers.\u0000\u0000\u0000Findings\u0000The results indicate “insufficient fund” as the most critical enabler. Network issues and employee flexibility risk were among the other critical enablers that have a high driving power. Supplier risk, quality risk and demand risk were found to have highly dependent on other enablers for implementation.\u0000\u0000\u0000Research limitations/implications\u0000This study mainly focuses on the sourcing risks in startup operations in India. This study can be extended to many other countries.\u0000\u0000\u0000Practical implications\u0000This study will help startup industry managers and practitioners understand the interactions of enablers and identify critical enablers to mitigate risks in startup sourcing operations in the COVID-19 era.\u0000\u0000\u0000Originality/value\u0000The present study identifies the sourcing risk enablers in the COVID-19 era. It is the first attempt to analyze the interrelationship among sourcing risks in startups using the TISM approach.\u0000","PeriodicalId":43346,"journal":{"name":"Journal of Global Operations and Strategic Sourcing","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41837168","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 31
Application of fuzzy TOPSIS framework for selecting complex project in a case company 模糊TOPSIS框架在案例公司复杂项目选择中的应用
Q2 MANAGEMENT Pub Date : 2021-06-10 DOI: 10.1108/JGOSS-07-2020-0040
A. Shamsuzzoha, Sujan Piya, M. Shamsuzzaman
PurposeThis study aims to propose a method known as the fuzzy technique for order preference by similarity to ideal solution (fuzzy TOPSIS) for complex project selection in organizations. To fulfill study objectives, the factors responsible for making a project complex are collected through literature review, which is then analyzed by fuzzy TOPSIS, based on three decision-makers’ opinions.Design/methodology/approachThe selection of complex projects is a multi-criteria decision-making (MCDM) process for global organizations. Traditional procedures for selecting complex projects are not adequate due to the limitations of linguistic assessment. To crossover such limitation, this study proposes the fuzzy MCDM method to select complex projects in organizations.FindingsA large-scale engine manufacturing company, engaged in the energy business, is studied to validate the suitability of the fuzzy TOPSIS method and rank eight projects of the case company based on project complexity. Out of these eight projects, the closeness coefficient of the most complex project is found to be 0.817 and that of the least complex project is found to be 0.274. Finally, study outcomes are concluded in the conclusion section, along with study limitations and future works.Research limitations/implicationsThe outcomes from this research may not be generalized sufficiently due to the subjectivity of the interviewers. The study outcomes support project managers to optimize their project selection processes, especially to select complex projects. The presented methodology can be used extensively used by the project planners/managers to find the driving factors related to project complexity.Originality/valueThe presented study deliberately explained how complex projects in an organization could be select efficiently. This selection methodology supports top management to maintain their proposed projects with optimum resource allocations and maximum productivity.
目的本研究旨在提出一种基于理想解相似性的订单偏好模糊技术(模糊TOPSIS),用于组织中复杂项目的选择。为了实现研究目标,通过文献综述收集了导致项目复杂化的因素,然后基于三个决策者的意见,通过模糊TOPSIS进行分析。设计/方法论/方法复杂项目的选择是全球组织的多标准决策过程。由于语言评估的局限性,选择复杂项目的传统程序是不够的。为了克服这种局限性,本研究提出了模糊MCDM方法来选择组织中的复杂项目。Findings对一家从事能源业务的大型发动机制造公司进行了研究,验证了模糊TOPSIS方法的适用性,并根据项目复杂性对案例公司的八个项目进行了排序。在这八个项目中,最复杂项目的贴近度系数为0.817,最不复杂项目的亲近度系数为0.274。最后,在结论部分总结了研究结果,以及研究的局限性和未来的工作。研究局限性/含义由于访谈者的主观性,本研究的结果可能没有得到充分的概括。研究结果支持项目经理优化项目选择过程,尤其是选择复杂项目。项目规划者/经理可以广泛使用所提出的方法来寻找与项目复杂性相关的驱动因素。原创性/价值本研究特意解释了如何有效地选择组织中的复杂项目。这种选择方法支持最高管理层以最佳的资源分配和最大的生产力来维护他们的拟议项目。
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引用次数: 11
AHP-based support tools for initial screening of manufacturing reshoring decisions 基于AHP的制造业回流决策初步筛选支持工具
Q2 MANAGEMENT Pub Date : 2021-05-12 DOI: 10.1108/JGOSS-07-2020-0037
Movin Sequeira, P. Hilletofth, A. Adlemo
PurposeThe existing literature expresses a strong need to develop tools that support the manufacturing reshoring decision-making process. This paper aims to examine the suitability of analytical hierarchy process (AHP)-based tools for initial screening of manufacturing reshoring decisions.Design/methodology/approachTwo AHP-based tools for the initial screening of manufacturing reshoring decisions are developed. The first tool is based on traditional AHP, while the second is based on fuzzy-AHP. Six high-level and holistic reshoring criteria based on competitive priorities were identified through a literature review. Next, a panel of experts from a Swedish manufacturing company was involved in the overall comparison of the criteria. Based on this comparison, priority weights of the criteria were obtained through a pairwise analysis. Subsequently, the priority weights were used in a weighted-sum manner to evaluate 20 reshoring scenarios. Afterwards, the outputs from the traditional AHP and fuzzy-AHP tools were compared to the opinions of the experts. Finally, a sensitivity analysis was performed to evaluate the stability of the developed decision support tools.FindingsThe research demonstrates that AHP-based support tools are suitable for the initial screening of manufacturing reshoring decisions. With regard to the presented set of criteria and reshoring scenarios, both traditional AHP and fuzzy-AHP are shown to be consistent with the experts' decisions. Moreover, fuzzy-AHP is shown to be marginally more reliable than traditional AHP. According to the sensitivity analysis, the order of importance of the six criteria is stable for high values of weights of cost and quality criteria.Research limitations/implicationsThe limitation of the developed AHP-based tools is that they currently only include a limited number of high-level decision criteria. Therefore, future research should focus on adding low-level criteria to the tools using a multi-level architecture. The current research contributes to the body of literature on the manufacturing reshoring decision-making process by addressing decision-making issues in general and by demonstrating the suitability of two decision support tools applied to the manufacturing reshoring field in particular.Practical implicationsThis research provides practitioners with two decision support tools for the initial screening of manufacturing reshoring decisions, which will help managers optimize their time and resources on the most promising reshoring alternatives. Given the complex nature of reshoring decisions, the results from the fuzzy-AHP are shown to be slightly closer to those of the experts than traditional AHP for initial screening of manufacturing relocation decisions.Originality/valueThis paper describes two decision support tools that can be applied for the initial screening of manufacturing reshoring decisions while considering six high-level and holistic criteria. Both support tools
目的现有文献表达了开发支持制造回流决策过程的工具的强烈需求。本文旨在检验基于层次分析法(AHP)的工具对制造回流决策的初步筛选的适用性。设计/方法/方法开发了两个基于AHP的工具,用于初步筛选制造回流决策。第一种工具是基于传统的AHP,而第二种工具则是基于模糊AHP。通过文献综述,确定了六项基于竞争优先事项的高水平和整体回流标准。接下来,瑞典一家制造公司的专家小组参与了标准的总体比较。在此基础上,通过成对分析获得了标准的优先级权重。随后,以加权和的方式使用优先级权重来评估20个回流场景。然后,将传统AHP和模糊AHP工具的输出与专家的意见进行了比较。最后,进行了敏感性分析,以评估所开发的决策支持工具的稳定性。研究表明,基于AHP的支持工具适用于制造业回流决策的初步筛选。对于所提出的标准集和回流场景,传统AHP和模糊AHP都与专家的决策一致。此外,模糊层次分析法的可靠性略高于传统层次分析法。根据敏感性分析,对于成本和质量标准的权重值较高,六个标准的重要性顺序是稳定的。研究局限性/含义所开发的基于AHP的工具的局限性在于,它们目前只包括数量有限的高级决策标准。因此,未来的研究应该集中在使用多级体系结构为工具添加低级标准上。目前的研究通过解决一般的决策问题,并通过证明两种决策支持工具特别适用于制造业回流领域,为制造业回流决策过程的大量文献做出了贡献。实际意义这项研究为从业者提供了两种决策支持工具,用于初步筛选制造业回流决策,这将帮助管理者优化他们在最有前景的回流替代方案上的时间和资源。考虑到回流决策的复杂性,在制造业搬迁决策的初步筛选中,模糊AHP的结果比传统AHP的结果更接近专家的结果。独创性/价值本文描述了两种决策支持工具,可用于制造业回流决策的初步筛选,同时考虑六个高层次和整体的标准。这两种支持工具都用于评估20种相同的制造回流场景,从而可以比较它们的输出。敏感性分析表明了回流标准的相对重要性。
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引用次数: 15
Does insourcing of processes pay off? 内包流程是否有回报?
Q2 MANAGEMENT Pub Date : 2021-02-22 DOI: 10.1108/JGOSS-06-2020-0029
Grzegorz Grela, M. Hofman
PurposeThis study aims to examine whether insourcing of processes pays off and verifies key hypotheses regarding the financial ratios of organisations.Design/methodology/approachThis paper randomly selects and then surveys 1996 organisations, of which 9.5% (190) stated that they used insourcing, 1.9% (37) made a decision to implement insourcing in the near future and 88.6% did not use insourcing. Then, for available firm data (100 insourcing firms and 100 firms without it), the financial statements of the surveyed companies were obtained to compare the most important financial ratios. The financial situation was compared at four-time points. The mean and median values of individual indicators were compared with the significance of relevant statistical tests.FindingsA U-shaped curve of financial results in the time of enterprises that implemented insourcing and reverse U-shaped curve for enterprises that did not have insourcing are seen. Thus, the insourcing of processes pays off in the long run.Research limitations/implicationsLimitations exist in the generalisation of the results obtained, due to the limited number of samples qualified for analyses (limited reliable financial data).Practical implicationsThe research highlights the importance of effective insourcing projects in the long term.Originality/valueThis study is the first to quantify the financial performance of companies that have used insourcing in comparison with a reference group. This paper defines insourcing and contributes to the growing number of studies on insourcing by bringing attention to the financial outcomes in the long run.
目的本研究旨在检验过程的内包是否有回报,并验证有关组织财务比率的关键假设。设计/方法/方法本文随机选择并调查了1996家组织,其中9.5%(190)的组织表示他们使用了内包,1.9%(37)的组织决定在不久的将来实施内包,88.6%的组织没有使用内包。然后,对于可用的公司数据(100家内包公司和100家没有内包公司),获得被调查公司的财务报表,以比较最重要的财务比率。对四个时间点的财务状况进行了比较。将各个指标的平均值和中值与相关统计检验的显著性进行比较。发现实施内包的企业财务业绩呈U型曲线,未实施内包企业财务业绩则呈倒U型曲线。因此,从长远来看,流程的内包是有回报的。研究局限性/含义由于可供分析的样本数量有限(可靠的财务数据有限),所获得结果的概括存在局限性。实际含义研究强调了有效的内包项目的长期重要性。独创性/价值这项研究首次将使用内包的公司的财务业绩与参考组进行比较。本文定义了内包,并通过关注长期的财务结果,为越来越多的内包研究做出了贡献。
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引用次数: 2
Service outsourcing decisions – a process framework 服务外包决策——流程框架
Q2 MANAGEMENT Pub Date : 2020-05-02 DOI: 10.1108/jgoss-02-2019-0012
S. Taponen, K. Kauppi
PurposeThe purpose of this paper is to compare service outsourcing decisions between public and private organizations and against a theoretical decision-making framework to both understand differences across the sectors and to provide an outsourcing framework more suitable specifically for outsourcing (and for the public sector).Design/methodology/approachMultiple case studies, i.e. a study of phenomena (here outsourcing process) at various sites is used as an approach.FindingsFindings indicate that public sector organizations are trailing behind private sector organizations in how the decision-making process is conducted and resourced. The authors suggest regular evaluation of service functions internally as a starting point for the outsourcing service decision-making process. Additionally, the market analysis should be done prior to cost analysis and benchmarking as the availability of suppliers more qualified than the internal process defines the make or buy decision.Research limitations/implicationsThe newly developed framework based on empirical evidence includes the following phases: regular evaluation of service functions, market analysis, cost analysis and benchmarking and evaluating relevant service activities. Applying the framework improves the efficient delivery of outsourced public services and brings public sector outsourcing closer to the professionalism currently present in the private sector.Originality/valueChoosing between in-house and outsourced service delivery is a fundamental decision in both private and public sector organizations. Previous outsourcing research has mostly focused on the private sector, with limited focus on the public sector’s outsourcing processes, yet understanding of the service outsourcing process is important in ensuring organizational competitiveness and cost efficiency.
目的本文的目的是将公共和私营组织之间的服务外包决策与理论决策框架进行比较,以了解各部门之间的差异,并提供一个更适合外包(和公共部门)的外包框架,即研究不同地点的现象(这里是外包过程)作为一种方法。调查结果表明,公共部门组织在决策过程的执行和资源配置方面落后于私营部门组织。作者建议定期对内部服务职能进行评估,作为外包服务决策过程的起点。此外,市场分析应在成本分析和基准测试之前进行,因为比内部流程更合格的供应商的可用性定义了决策。研究局限性/含义基于经验证据的新开发框架包括以下阶段:服务功能的定期评估、市场分析、成本分析和基准测试以及相关服务活动的评估。应用该框架可以提高外包公共服务的效率,并使公共部门外包更接近私营部门目前的专业水平。独创性/价值在内部和外包服务之间进行选择是私营和公共部门组织的一项基本决策。以往的外包研究大多集中在私营部门,对公共部门的外包流程关注有限,但对服务外包流程的了解对于确保组织竞争力和成本效率至关重要。
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引用次数: 12
Supplier value creation configurations in high-cost countries 高成本国家的供应商价值创造配置
Q2 MANAGEMENT Pub Date : 2019-11-01 DOI: 10.1108/JGOSS-07-2018-0026
P. Andersen, Ina Drejer, C. Østergaard, P. Søberg, B. V. Wæhrens
PurposeThis paper aims to explore value creation configurations pursued by suppliers in high-cost countries. The proposed value creation configuration approaches are seen as means for supplier firms to strengthen their competitiveness when faced with increasing global sourcing.Design/methodology/approachSurvey data on supplier firms in Denmark are used in a hierarchical cluster analysis. The identified clusters are interpreted as expressions of different value creation configurations pursued by suppliers with regards to relations with their most important customers.FindingsThree types of suppliers are identified: detached suppliers, which seek to create customer net benefits through low costs; technology-focused suppliers, which design value creation around benefits linked to being at the technological forefront; and integrated suppliers, which share characteristics with technology-focused suppliers, but also align closely with a relatively broader range of customer activities.Research limitations/implicationsLimitations include the specificity of findings from one small, open economy with an extensive supplier base.Practical implicationsFor managers in supplier companies, the research suggest value configurations can be used as strategic templates for further specialization and as way to assess and address value creation potential in customer firms.Originality/valuePrevious studies tend to overlook suppliers’ developments of value-creating activities to maintain customer relationships. The paper takes a supplier perspective to deepen the empirically based understanding of value creation configurations followed by high-cost country suppliers in the context of increasing global competition and production relocation. Theoretical implications as well as lessons formanagers in supplier firms of the identification of the different approaches to value creation configurations are presented.
本文旨在探讨高成本国家的供应商追求的价值创造配置。所提出的价值创造配置方法被视为供应商公司在面临日益增加的全球采购时加强其竞争力的手段。设计/方法/方法丹麦供应商公司的调查数据用于分层聚类分析。已识别的集群被解释为供应商在与其最重要的客户关系方面所追求的不同价值创造配置的表达。发现三种类型的供应商:独立的供应商,寻求通过低成本创造客户净收益;以技术为中心的供应商,围绕与技术前沿相关的利益设计价值创造;集成供应商与以技术为重点的供应商有共同的特点,但也与相对更广泛的客户活动紧密结合。研究局限性/启示局限性包括来自一个拥有广泛供应商基础的小型开放经济体的研究结果的特殊性。对于供应商公司的管理者来说,研究表明价值配置可以作为进一步专业化的战略模板,也可以作为评估和解决客户公司价值创造潜力的方法。原创性/价值以往的研究往往忽视了供应商为维持客户关系而开展的价值创造活动。本文从供应商角度出发,对全球竞争加剧和生产转移背景下高成本国家供应商所遵循的价值创造配置进行了实证分析。理论意义以及经验教训的管理者在供应商企业的价值创造配置的不同方法的识别提出。
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引用次数: 7
期刊
Journal of Global Operations and Strategic Sourcing
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