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Unveiling barriers to Industry 5.0 adoption in supply chains: a DEMATEL approach 揭示供应链采用工业 5.0 的障碍:DEMATEL 方法
IF 2 Q3 BUSINESS Pub Date : 2024-05-01 DOI: 10.1108/rausp-08-2023-0146
Seema Laddha, Anguja Agrawal

Purpose

The objective of this research is to investigate the barriers impacting the integration of Industry 5.0 (I5.0) in supply chain sustainability. By understanding these challenges, this study aims to provide valuable insights that can guide organizations in successfully implementing the transformative potential of I5.0. The ultimate aim is to improve operational efficiency and advocate for sustainable practices within supply chains.

Design/methodology/approach

Research has used industry expert interviews, a comprehensive literature review and the decision-making trial and evaluation laboratory approach for analysis. Industry expert interviews serve to capture first-hand insights from professionals well versed in the field, providing practical perspectives on the barriers to I5.0 adoption.

Findings

This study identifies technological challenges, organizational barriers, regulatory impediments and economic constraints as pivotal factors inhibiting the widespread adoption of I5.0 in supply chain sustainability.

Research limitations/implications

This research serves as a foundation for future investigations into overcoming barriers to I5.0 adoption, guiding scholars and practitioners in refining strategies for successful implementation.

Practical implications

The findings offer practical insights for organizations aiming to adopt I5.0, informing decision-makers on key challenges and facilitating the development of targeted strategies to overcome them.

Social implications

The social implications lie in fostering sustainable business practices through the adoption of I5.0, contributing to environmental responsibility and societal well-being.

Originality/value

This research contributes original insights from practitioners, policymakers and researchers in navigating the complex landscape of I5.0 adoption, ensuring meaningful contributions to both academia and industry.

本研究的目的是调查影响将工业 5.0(I5.0)融入供应链可持续性的障碍。通过了解这些挑战,本研究旨在提供有价值的见解,指导企业成功实施工业 5.0 的变革潜力。研究采用了行业专家访谈、综合文献综述以及决策试验和评估实验室方法进行分析。行业专家访谈有助于捕捉精通该领域的专业人士的第一手见解,为 I5.0 的采用障碍提供实用视角。研究结果本研究将技术挑战、组织障碍、监管障碍和经济制约因素视为阻碍供应链可持续发展广泛采用 I5.0 的关键因素。社会意义社会意义在于通过采用 I5.0,促进可持续的商业实践,为环境责任和社会福祉做出贡献。原创性/价值本研究贡献了实践者、决策者和研究人员在采用 I5.0 的复杂环境中的原创性见解,确保为学术界和产业界做出有意义的贡献。
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引用次数: 0
The role of cultural factors in green supply chain management practices: a conceptual framework and an empirical investigation 文化因素在绿色供应链管理实践中的作用:概念框架与实证调查
IF 2 Q3 BUSINESS Pub Date : 2024-04-30 DOI: 10.1108/rausp-07-2023-0118
Sadia Iddik

Purpose

The purpose of this study is to contribute to the debate on the impact of organizational culture and national culture on green supply chain management (GSCM) adoption by empirically testing the developed framework, and ultimately pave the way toward potential areas for future research.

Design/methodology/approach

Using survey data from a sample of Moroccan manufacturing firms, 130 responses were collected and analyzed using SPSS 25 and Smart PLS v 3.3.3 software. The paper used a convenience sample, as it is required by the quantitative method, which legitimate making generalization under certain conditions.

Findings

The research results indicated that the national culture does not influence the GSCM implementation. The results contradict a number of prior works. As for the second direct effect measured postulated that organizational culture has a direct and significant impact on the GSCM. The results indicate that adhocracy culture, clan culture and hierarchical culture have a positive impact on the implementation of GSCM initiatives. To assess the impact of ownership type on GSCM, we underlined the difference between local and foreign firms. In fact, as argued, the foreign firms are more implementing GSCM initiatives than local firms do. Based on the arguments advanced on prior literature, the firm size does, as expected, exert significant control over the adoption of GSCM initiatives.

Research limitations/implications

The paper here is a starting point to understand how environmental sustainability and culture are interlinked; further research might contribute to this topic by empirically testing the model in similar or different contexts, using different cultural frameworks.

Practical implications

The practical implications for the paper are related to the necessity of adopting adequate organizational culture to build responsible behaviors for GSCM adoption by Moroccan firms. Recognizing the powerful role of organizational culture as a crucial factor responsible for GSCM’s success beyond the well-defined corporate strategies, including market presence and technological advantages, etc.

Social implications

This paper contributes to the establishment of codependent links between sociology and management fields as it helps to update the social theories present in the operations management area.

Originality/value

To the best of the author’s knowledge, few works have pursued to review and bridge cultural theories with the GSCM implementation.

本研究的目的是通过对所制定的框架进行实证检验,为有关组织文化和民族文化对绿色供应链管理(GSCM)采用的影响的讨论做出贡献,并最终为未来研究的潜在领域铺平道路。设计/方法/方法利用摩洛哥制造企业样本的调查数据,收集了 130 份答复,并使用 SPSS 25 和 Smart PLS v 3.3.3 软件进行了分析。研究结果研究结果表明,民族文化并不影响 GSCM 的实施。这一结果与之前的一些研究相矛盾。至于第二种直接影响,研究假设组织文化对《通用管理标准》有直接和显著的影响。结果表明,民主文化、宗族文化和等级文化对 GSCM 计划的实施有积极影响。为了评估所有权类型对《通用供应链管理》的影响,我们强调了本地企业和外国企业之间的差异。事实上,正如所论证的那样,外资企业比本土企业更多地实施 GSCM 计划。研究局限/启示本文是了解环境可持续性与文化如何相互关联的一个起点;进一步的研究可以通过在类似或不同的背景下,使用不同的文化框架,对模型进行实证测试,从而为这一主题做出贡献。社会意义本文有助于在社会学和管理学领域之间建立相互依存的联系,因为它有助于更新运营管理领域的社会理论。
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引用次数: 0
Circular supply chains and Industry 4.0: an analysis of interfaces in Brazilian foodtechs 循环供应链和工业 4.0:对巴西食品科技企业接口的分析
IF 2 Q3 BUSINESS Pub Date : 2024-04-23 DOI: 10.1108/rausp-05-2023-0079
Tiago Hennemann Hilario da Silva, Simone Sehnem

Purpose

This study aims to identify the interfaces between Industry 4.0 (I4.0) technologies and circular supply chains (CSC) in Brazilian foodtechs, focusing on key stakeholders’ perspectives to understand the efficiency and sustainability impacts of these integrations.

Design/methodology/approach

Using a qualitative exploratory research design, the study analyzes eight Brazilian foodtechs through interviews and content analysis. It identifies CSC practices and examines the adherence of I4.0 technologies within these enterprises, assessing stakeholder engagement and the implications for CSC optimization.

Findings

Fifteen CSC practices were identified across the foodtechs, with notable integration of three distinct I4.0 technologies. The findings suggest that while I4.0 technologies enhance efficiency in CSC, their adoption is in early stages. Stakeholder engagement emerges as a crucial element for optimizing CSC in the context of Brazilian foodtechs.

Research limitations/implications

This study contributes to the academic discussion on the synergy between I4.0 and circular economy (CE) models, providing empirical evidence of their application in the foodtech sector and highlighting the role of stakeholders in facilitating these integrations.

Practical implications

The findings suggest that stakeholder engagement in circular practices is vital for both supply chain and organizational levels, with potential benefits including improved efficiency and sustainability outcomes. The research also underscores the need for public sector support, including regulatory frameworks and incentives for adopting I4.0 technologies.

Social implications

By demonstrating how I4.0 technologies can support CE practices in foodtechs, the study highlights the potential for these integrations to contribute to more sustainable and efficient food systems, addressing environmental concerns and promoting social well-being.

Originality/value

This study addresses a gap in the literature by exploring the interface between I4.0 technologies and CSC in the emerging context of Brazilian foodtechs, offering insights into the practical and societal benefits of these integrations.

目的本研究旨在确定巴西食品技术企业中工业 4.0(I4.0)技术与循环供应链(CSC)之间的接口,重点关注主要利益相关者的观点,以了解这些整合对效率和可持续性的影响。研究确定了 15 项 CSC 实践,并考察了这些企业对 I4.0 技术的采用情况,评估了利益相关者的参与情况以及对 CSC 优化的影响。研究结果表明,虽然 I4.0 技术提高了供应链的效率,但其应用还处于早期阶段。利益相关者的参与是巴西食品科技企业优化供应链的关键因素。研究局限性/意义本研究为有关 I4.0 和循环经济(CE)模式之间协同作用的学术讨论做出了贡献,提供了它们在食品科技行业应用的经验证据,并强调了利益相关者在促进这些整合中的作用。研究结果表明,利益相关者参与循环实践对供应链和组织层面都至关重要,其潜在益处包括提高效率和可持续性成果。社会影响通过展示 I4.0 技术如何支持食品技术领域的消费电子化实践,本研究强调了这些整合在促进更可持续、更高效的食品系统、解决环境问题和促进社会福祉方面的潜力。原创性/价值本研究填补了文献空白,探讨了 I4.0 技术与 CSC 在巴西食品科技新兴背景下的衔接问题,为这些整合带来的实际和社会效益提供了见解。
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引用次数: 0
Going forward and beyond: on the track of a practice turn in supply chain sustainability studies 前进与超越:供应链可持续性研究的实践转向
IF 2 Q3 BUSINESS Pub Date : 2024-04-18 DOI: 10.1108/rausp-09-2023-0181
Raphael Lissillour, Minelle E. Silva

Purpose

Despite the growing interest in the field of supply chain sustainability (SCS), little exploration of new theories exists. Therefore, this paper aims to introduce practice theories to SCS studies through a practice turn.

Design/methodology/approach

This is a conceptual paper in nature. Hence, based on theoretical arguments, the authors elaborate on how the practice turn can arise in the SCS field.

Findings

The theoretical elaboration is rooted in the understanding that sustainability is not limited to the materiality of environmental and social issues, as often observed. Instead, there is a need to include immaterial, emotional and intangible elements to better comprehend SCS practice. The authors argue that a continuum exists for a practice turn, including practice-based view, practice-based studies and critical practice theory.

Research limitations/implications

The authors provide a research agenda with a comprehensive perspective of understanding the application and implications of practice theories to SCS.

Practical implications

The practice turn in SCS studies can support managers to better understand their practices not only through recognizing explicit activities but also mainly by reflecting on hidden elements that affect their performance.

Social implications

SCS studies can better engage with grand challenges through a practice turn, which helps increase its contribution to solving social problems.

Originality/value

Unlike previous literature, the paper elaborates on how practice theories are powerful in supporting both scholars and practitioners in moving away from an extremely economic focus to genuinely embrace sustainability practice. In doing so, the practice turn appears as an important phase for SCS field maturity.

目的尽管人们对供应链可持续性(SCS)领域的兴趣与日俱增,但对新理论的探索却少之又少。因此,本文旨在通过实践转向将实践理论引入供应链可持续发展研究。因此,基于理论论据,作者阐述了实践转向如何在可持续性标准领域中产生。研究结果理论阐述植根于这样一种认识,即可持续性并不局限于环境和社会问题的物质性,正如人们经常看到的那样。相反,有必要纳入非物质、情感和无形要素,以更好地理解可持续发展战略的实践。作者认为,实践转向存在一个连续体,包括基于实践的观点、基于实践的研究和批判性实践理论。研究局限性/影响作者提供了一个研究议程,从一个全面的视角来理解实践理论对可持续消费和服务的应用和影响。实践意义可持续消费和服务研究中的实践转向可以帮助管理人员更好地理解他们的实践,不仅是通过认识明确的活动,而且主要是通过反思影响其绩效的隐藏要素。社会意义可持续发展战略研究可以通过实践转向更好地应对重大挑战,这有助于增加其对解决社会问题的贡献。原创性/价值与以往的文献不同,本文阐述了实践理论如何有力地支持学者和实践者摆脱对经济的极端关注,真正接受可持续发展实践。由此可见,实践转向是可持续发展战略领域成熟的一个重要阶段。
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引用次数: 0
Bridging the gap: state-of-the-art on vertical integration 缩小差距:纵向一体化的最新进展
IF 2 Q3 BUSINESS Pub Date : 2024-04-09 DOI: 10.1108/rausp-03-2023-0041
Raul Beal Partyka, Ely Laureano Paiva

Purpose

This paper aims to present the vertical integration state-of-the-art and propose an expansion of the operations and supply chain management (OSCM) field by identifying gaps and bottlenecks.

Design/methodology/approach

This paper uses a systematic literature review based on a sample of 173 OSCM field articles, collected from Scopus and Web of Science databases.

Findings

There are no single factors, such as future costs, structures or skills development, in the decision to vertically integrate operations. It is necessary to combine the vision of production costs with the perspective of governance and transaction costs. In addition, it is essential to consider the competency perspective and its impact on capability building.

Research limitations/implications

Few studies have attempted to understand how vertical integration is used in terms of OSCM research themes and theories. Vertical integration can help companies face challenges and serve as a potential solution for achieving better prices, demand control and quality management.

Practical implications

The significant role of vertical integration mechanisms in supply chains is crucial for managers evaluating a firm's reconfiguration with more vertical operations. Policymakers interested in supporting the smoothness of vertical integration decisions in regulatory agencies play a key role as contingencies.

Social implications

In times of global challenges, vertical integration is a strategy known to be more effective for firms to obtain a competitive advantage, making them more resilient.

Originality/value

This paper addresses gaps in the vertical integration theme and provides insights for future research development.

设计/方法/途径本文基于从 Scopus 和 Web of Science 数据库中收集的 173 篇运营与供应链管理(OSCM)领域文章样本,进行了系统的文献综述。有必要将生产成本视角与治理和交易成本视角结合起来。此外,还必须考虑能力视角及其对能力建设的影响。研究局限/影响很少有研究试图从 OSCM 研究主题和理论的角度来理解如何使用纵向一体化。纵向一体化可以帮助企业应对挑战,并成为实现更好的价格、需求控制和质量管理的潜在解决方案。实践意义纵向一体化机制在供应链中的重要作用,对于评估企业通过更多纵向运营进行重组的管理者来说至关重要。社会意义在全球面临挑战的时代,纵向一体化是一种众所周知的战略,它能更有效地帮助企业获得竞争优势,使其更具应变能力。原创性/价值本文填补了纵向一体化主题的空白,并为未来的研究发展提供了见解。
{"title":"Bridging the gap: state-of-the-art on vertical integration","authors":"Raul Beal Partyka, Ely Laureano Paiva","doi":"10.1108/rausp-03-2023-0041","DOIUrl":"https://doi.org/10.1108/rausp-03-2023-0041","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This paper aims to present the vertical integration state-of-the-art and propose an expansion of the operations and supply chain management (OSCM) field by identifying gaps and bottlenecks.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This paper uses a systematic literature review based on a sample of 173 OSCM field articles, collected from Scopus and Web of Science databases.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>There are no single factors, such as future costs, structures or skills development, in the decision to vertically integrate operations. It is necessary to combine the vision of production costs with the perspective of governance and transaction costs. In addition, it is essential to consider the competency perspective and its impact on capability building.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>Few studies have attempted to understand how vertical integration is used in terms of OSCM research themes and theories. Vertical integration can help companies face challenges and serve as a potential solution for achieving better prices, demand control and quality management.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The significant role of vertical integration mechanisms in supply chains is crucial for managers evaluating a firm's reconfiguration with more vertical operations. Policymakers interested in supporting the smoothness of vertical integration decisions in regulatory agencies play a key role as contingencies.</p><!--/ Abstract__block -->\u0000<h3>Social implications</h3>\u0000<p>In times of global challenges, vertical integration is a strategy known to be more effective for firms to obtain a competitive advantage, making them more resilient.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This paper addresses gaps in the vertical integration theme and provides insights for future research development.</p><!--/ Abstract__block -->","PeriodicalId":43400,"journal":{"name":"RAUSP Management Journal","volume":"4 1","pages":""},"PeriodicalIF":2.0,"publicationDate":"2024-04-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140573231","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Assets of foreignness in a regulated industry 受监管行业中的外国资产
IF 2 Q3 BUSINESS Pub Date : 2024-02-13 DOI: 10.1108/rausp-04-2022-0123
Leonardo Nery Dos Santos, Hsia Hua Sheng, Adriana Bruscato Bortoluzzo
<h3>Purpose</h3><p>Foreign subsidiaries incur substantial institutional conformity costs because they have to respond to host-country institutional pressures (Slangen & Hennart, 2008). The purpose of this paper is to study this type of cost from institutional and regulatory perspectives. The authors argue that these costs decrease when the host country adopts concepts of international regulations that multinationals may be familiar with due to their own home country regulation experience. This prior regulatory experience gives foreign subsidiaries an advantage of foreignness (AoF), which can offset their liability of foreignness (LoF).</p><!--/ Abstract__block --><h3>Design/methodology/approach</h3><p>This study compared the returns on assets of 35 domestic firms with those of foreign subsidiaries in the Brazilian energy industry between 2002 and 2021, using regression dynamic panel data.</p><!--/ Abstract__block --><h3>Findings</h3><p>The existence of a relationship between the international regulatory norm and the Brazilian regulator has transformed the LoF into an advantage of foreignness to compete with local energy firms. The results also suggest that the better the regulatory quality of the subsidiary’s country of origin, the better its performance in Brazil, as it can reduce compliance costs. Finally, the greater the psychic distance between Brazil and the foreign subsidiary’s home country, the worse its performance.</p><!--/ Abstract__block --><h3>Research limitations/implications</h3><p>The research suggests that one of the keys to competitiveness in host countries is local regulatory ties. Prior international regulatory experience gives foreign subsidiaries an asset of foreignness (AoF). This result complements the current institutional and regulatory foreignness studies on emerging economies (Cuervo-Cazurra & Genc, 2008; Mallon et al., 2022) and the institutional asymmetry between home and host country (Mallon & Fainshmidt, 2017).</p><!--/ Abstract__block --><h3>Practical implications</h3><p>This research suggests that one of the keys to competitiveness in host countries is local regulatory ties. Prior international regulatory experience gives foreign subsidiaries an asset of foreignness (AoF). This result complements the current institutional and regulatory foreignness studies on emerging economies (Cuervo-Cazurra & Genc, 2008; Mallon et al., 2022) and the institutional asymmetry between home and host country (Mallon & Fainshmidt, 2017). The practical implication is that the relationship between conformity costs, capital budget calculation and strategic planning for internationalization will be related to the governance quality of the home country of multinationals. The social implication is that a country interested in attracting more direct foreign investment to areas that need foreign technology transfer and resources may consider adopting international regulatory standards.</p><!--/ Abstract__block -->
目的由于外国子公司必须应对东道国的制度压力,因此会产生大量的制度顺应成本(Slangen & Hennart, 2008)。本文旨在从制度和监管角度研究这类成本。作者认为,当东道国采用跨国公司因本国监管经验而熟悉的国际监管概念时,这些成本就会降低。这种先前的监管经验为外国子公司带来了外资优势(AoF),可以抵消其外资责任(LoF)。本研究使用回归动态面板数据,比较了 2002 年至 2021 年巴西能源行业 35 家国内企业与外国子公司的资产回报率。研究结果国际监管规范与巴西监管机构之间存在的关系将 LoF 转化为与本地能源企业竞争的外资优势。结果还表明,子公司原籍国的监管质量越高,其在巴西的业绩就越好,因为这可以降低合规成本。最后,巴西与外国子公司母国之间的心理距离越大,其业绩就越差。研究局限/意义研究表明,在东道国提高竞争力的关键之一是当地的监管关系。先前的国际监管经验赋予了外国子公司一种 "外国资产"(AoF)。这一结果补充了当前关于新兴经济体的制度和监管外在性研究(Cuervo-Cazurra & Genc, 2008; Mallon 等人,2022 年)以及母国与东道国之间的制度不对称(Mallon & Fainshmidt, 2017 年)。先前的国际监管经验为外国子公司提供了 "外国资产"(AoF)。这一结果补充了当前对新兴经济体(Cuervo-Cazurra & Genc, 2008; Mallon 等人,2022 年)以及母国与东道国制度不对称(Mallon & Fainshmidt, 2017 年)的制度和监管外在性研究。其实际意义在于,符合成本、资本预算计算和国际化战略规划之间的关系将与跨国公司母国的治理质量有关。社会意义社会意义在于,有意吸引更多外国直接投资到需要外国技术转让和资源的领域的国家可以考虑采用国际监管标准。本研究也是对当前新兴经济体制度和监管异质性研究的补充(Cuervo-Cazurra & Genc, 2008; Mallon et al.)其次,跨国企业之前在类似环境中的监管经验会影响其外国子公司的表现(Perkins,2014 年)。第三,本研究证实了当前文献的观点,即在制度化国家运营的知识和能力可以从母公司转移到子公司。最后,本研究还探讨了当东道国政府改善其行业治理时,是否会持续保持 AoF。
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引用次数: 0
HRM practices in the public service: a measurement model 公共服务领域的人力资源管理实践:衡量模型
IF 2 Q3 BUSINESS Pub Date : 2024-02-06 DOI: 10.1108/rausp-01-2023-0005
Gisela Demo, Ana Carolina Rezende Costa, Karla Veloso Coura

Purpose

Considering the significant increase in researchers’ interest in human resource management (HRM) in the public sector domain, this study aims to focus on producing a scale of HRM practices customized for the context of public organizations.

Design/methodology/approach

Experts and semantic analysis were performed for the scale development (qualitative stage), and exploratory and confirmatory factor analysis through structural equation modeling was conducted for the scale validation (quantitative stage).

Findings

The public HRM practices scale (public HRMPS) is composed of 19 items, distributed along four factors/dimensions, named training, development and education; relationship; work conditions; and competency and performance appraisal. The scale showed evidence of internal and construct validity (convergent, divergent, criterion-related and discriminant), as well as reliability and content validity.

Research limitations/implications

The public HRMPS can be applied in relational studies to test structural models of prediction, mediation and moderation to evaluate relationships with organizational behavior variables, such as leader-members exchange, engagement at work, life quality at work and well-being at work, among others.

Practical implications

The public HRMPS may also serve as a useful diagnostic tool for the decision-making process made by public managers so they can promote a strategic, evidence-based HRM. Furthermore, the transforming role of strategic HRM can be operationalized by adopting practices gathered in the public HRMPS, advancing toward new HRM strategies to promote healthier and more productive work environments.

Social implications

Healthier and more productive environments translate into real impacts for society, the first beneficiary of public services with more quality, efficiency and accountability.

Originality/value

The public HRMPS is the first attempt to produce an operationally valid and reliable measure to evaluate strategic HRM practices, responding to calls in the literature concerning the need for an integrated, comprehensive and customized HRM practices scale for the public service context.

目的考虑到研究人员对公共部门人力资源管理(HRM)的兴趣显著增加,本研究旨在重点编制一个针对公共组织背景的人力资源管理实践量表。研究结果公共人力资源管理实践量表(public HRMPS)由 19 个项目组成,分布在四个因子/维度上,分别为培训、发展和教育;关系;工作条件;能力和绩效评估。该量表显示了内部效度和建构效度(收敛效度、发散效度、标准效度和判别效度),以及信度和内容效度。研究局限性/意义公共人力资源管理信息系统可用于关系研究,以检验预测、中介和调节的结构模型,从而评估与组织行为变量的关系,如领导者与成员交流、工作参与、工作生活质量和工作幸福感等。实践意义 公共人力资源管理方案也可作为公共管理者决策过程中的有用诊断工具,从而促进以证据为基础的战略性人力资源管理。此外,战略人力资源管理的变革作用可以通过采用公共人力资源管理方案中收集的做法来实现,推进新的人力资源管理战略,以促进更健康、更富有成效的工作环境。社会影响更健康、更富有成效的环境转化为对社会的实际影响,社会是公共服务更优质、更高效、更负责任的第一受益者。原创性/价值《公共人力资源管理实践量表》是首次尝试为评估战略性人力资源管理实践制定操作有效、可靠的量表,响应了文献中关于需要为公共服务制定综合、全面和定制的人力资源管理实践量表的呼吁。
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引用次数: 0
“Fundamentalist, pragmatic, or unconcerned?”: an analysis of consumers’ willingness to disclose information online "原教旨主义者、实用主义者还是漠不关心者?":对消费者网上信息披露意愿的分析
IF 2 Q3 BUSINESS Pub Date : 2024-01-02 DOI: 10.1108/rausp-06-2023-0099
Renata Monteiro Martins, Sofia Batista Ferraz, André Francisco Alcântara Fagundes
<h3>Purpose</h3><p>This study aims to propose an innovative model that integrates variables and examines the influence of internet usage expertise, perceived risk and attitude toward information control on privacy concerns (PC) and, consequently, in consumers’ willingness to disclose personal information online. The authors also propose to test the mediation role of trust between PCs and willingness to disclose information. Trust is not a predictor of PC but a causal mechanism – considering that the focus is to understand consumers’ attitudes and behavior regarding the virtual environment (not context-specific) (Martin, 2018).</p><!--/ Abstract__block --><h3>Design/methodology/approach</h3><p>The authors developed a survey questionnaire based on the constructs that compose the proposed model to collect data from 864 respondents. The survey questionnaire included the following scales: internet usage expertise from Ohanian (1990); perceived risk, attitude toward information control, trust and willingness to disclose personal information online from Malhotra et al. (2004); and PC from Castañeda and Montoro (2007). All items were measured on a Likert seven-point scale (1 = totally disagree; 7 = totally agree). To obtain Westin’s attitudinal categories toward privacy, respondents answered Westin’s three-item privacy index. For data analysis, the authors applied covariance-based structural equation modeling.</p><!--/ Abstract__block --><h3>Findings</h3><p>First, the proposed model explains the drivers of consumers’ disposition to provide personal information at a level that surpasses specific contexts (Martin, 2018), bringing the analysis to consumers’ level and considering their general perceptions toward data privacy. Second, the findings provide inputs to propose a better definition of Westin’s attitudinal categories toward privacy, which used to be defined only by individuals’ information privacy perception. Consumers’ perceptions about their abilities in using the internet, the risks, their beliefs toward information control and trust also help to delimitate and distinguish the fundamentalists, the pragmatics and the unconcerned.</p><!--/ Abstract__block --><h3>Research limitations/implications</h3><p>Some limitations weigh the theoretical and practical implications of this study. The sample size of pragmatic and unconcerned respondents was substantially smaller than that of fundamentalists. It might be explained by applying Westin’s self-report index to classify the groups according to their score regarding PCs. Most individuals affirm having a great concern for their data privacy but still provide online information for the benefit of personalization – known as the privacy paradox (Zeng et al., 2021). It leads to another limitation of this research, given the lack of measures that classify respondents by considering their actual behavior toward privacy.</p><!--/ Abstract__block --><h3>Practical implications</h3><p>PC emerges as an impor
目的 本研究旨在提出一个创新模型,该模型整合了各种变量,并考察了互联网使用专业知识、感知风险和信息控制态度对隐私关注(PC)的影响,以及由此对消费者在网上披露个人信息意愿的影响。作者还提议检验信任在个人隐私和信息披露意愿之间的中介作用。考虑到重点是了解消费者对虚拟环境的态度和行为(而非特定情境),信任不是个人电脑的预测因素,而是一种因果机制(Martin,2018)。设计/方法/方法作者根据所提议模型的构成要素编制了一份调查问卷,以收集 864 名受访者的数据。调查问卷包括以下量表:来自 Ohanian(1990 年)的互联网使用专业知识;来自 Malhotra 等人(2004 年)的感知风险、信息控制态度、信任和在线披露个人信息的意愿;以及来自 Castañeda 和 Montoro(2007 年)的个人电脑。所有项目均采用李克特七点量表进行测量(1 = 完全不同意;7 = 完全同意)。为获得 Westin 的隐私态度类别,受访者回答了 Westin 的三项目隐私指数。在数据分析中,作者采用了基于协方差的结构方程模型。研究结果首先,所提出的模型从超越具体情境的层面解释了消费者提供个人信息的倾向的驱动因素(Martin,2018),将分析带到了消费者层面,并考虑了他们对数据隐私的总体看法。其次,研究结果为更好地定义威斯汀的隐私态度类别提供了参考,过去隐私态度类别仅由个人的信息隐私感知来定义。消费者对自己使用互联网的能力、风险、对信息控制和信任的看法也有助于划分和区分原教旨主义者、实用主义者和不关心者。实用主义者和不关心问题的受访者的样本量远远小于原教旨主义者。这也许可以用韦斯廷的自我报告指数来解释,即根据个人电脑的得分来划分群体。大多数人都表示非常关注自己的数据隐私,但仍然会为了个性化的好处而提供在线信息--这就是所谓的隐私悖论(Zeng et al.)这也导致了本研究的另一个局限性,因为缺乏通过考虑受访者对隐私的实际行为对其进行分类的措施。管理者需要采取行动,有效减少消费者对隐私的担忧,增加他们对公司的信任--例如,采取清晰透明的政策,说明如何存储、处理、保护和使用收集到的数据,使消费者受益。在风险感知方面,如果管理者让消费者相信在互联网上收集的数据是受到保护的,那么他们对隐私的担忧就会减少。通过政策和立法,作者认识到政府必须关注这方面的问题,制定法规保护消费者在虚拟环境中的数据。除监管政策外,还可针对消费者和管理者开展教育活动,提高对网络环境中隐私和信息可用性的讨论,表明保护个人数据的重要性,使政府、消费者和组织都能从中受益。原创性/价值虽然有关消费者隐私的研究越来越多,但研究并未考虑将消费者的态度分类--高、中、低关注度--作为网上信息披露意愿的调节因素。研究人员也更加关注个人电脑和信息披露的前因,但却忽视了解释二者之间关系的可能机制。
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引用次数: 0
Editorial: Repurposing management knowledge production in the Global South context 社论:在全球南部背景下重新利用管理知识生产
IF 2 Q3 BUSINESS Pub Date : 2023-10-25 DOI: 10.1108/rausp-10-2023-276
Stelvia Matos, Flávio Hourneaux Junior
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引用次数: 0
ThinkBox: Consumer buying behavior: IPMA – the technique that deepens the analysis and suggests management strategies 消费者购买行为:IPMA——深化分析并提出管理策略建议的技术
Q3 BUSINESS Pub Date : 2023-10-25 DOI: 10.1108/rausp-10-2023-275
Mário Duarte Dos Santos Machado, Paulo Henrique Bertucci Ramos
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引用次数: 0
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RAUSP Management Journal
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