Pub Date : 2023-05-13DOI: 10.31803/tg-20230416193006
Bernhard Axmann, Harmoko Harmoko, Malhotra Rahul
RPA’s (Robotic Process Automation) usage in organizations has rapidly increased in recent years; as a result, companies have developed high expectations from this technology. However, according to Ernst & Young (E&Y), 30-50% of observed RPA projects initially fail and reveal several risks, which lead to investment losses. Consequently, the RPA project is prematurely retired, and the company is back to the manual process. This premature retirement is mainly because of wrong process selection and the not sufficient company automation (RPA) maturity. Therefore, this paper will introduce the concept of an RPA Portfolio, which will assess the complexity of business processes with a company’s automation (RPA) maturity. The RPA Portfolio is a new innovative concept to simplify and visualize the business process selection for RPA projects, and will help to introduce successfully the right RPA projects.
{"title":"The Assessment of Robotic Process Automation Projects with a Portfolio Analysis","authors":"Bernhard Axmann, Harmoko Harmoko, Malhotra Rahul","doi":"10.31803/tg-20230416193006","DOIUrl":"https://doi.org/10.31803/tg-20230416193006","url":null,"abstract":"RPA’s (Robotic Process Automation) usage in organizations has rapidly increased in recent years; as a result, companies have developed high expectations from this technology. However, according to Ernst & Young (E&Y), 30-50% of observed RPA projects initially fail and reveal several risks, which lead to investment losses. Consequently, the RPA project is prematurely retired, and the company is back to the manual process. This premature retirement is mainly because of wrong process selection and the not sufficient company automation (RPA) maturity. Therefore, this paper will introduce the concept of an RPA Portfolio, which will assess the complexity of business processes with a company’s automation (RPA) maturity. The RPA Portfolio is a new innovative concept to simplify and visualize the business process selection for RPA projects, and will help to introduce successfully the right RPA projects.","PeriodicalId":43419,"journal":{"name":"TEHNICKI GLASNIK-TECHNICAL JOURNAL","volume":"1 1","pages":""},"PeriodicalIF":1.2,"publicationDate":"2023-05-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"69414713","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-05-13DOI: 10.31803/tg-20230426181617
Daniela Ludin, W. Wellbrock, Erika Müller, Paul Klußmann, Rebecca Schöttle
Digitalization and digital technologies have risen sharply in commerce in form of online offers and advice, even in formerly less technology-based sectors. By using the example of flower shops, the aim of this study is to find out whether customers perceive digital offers to be generally useful or necessary, or if local service is still sufficient. To answer this question, a quantitative survey was conducted in selected flower shops in Germany. 82 customers took part. Although most customers have not yet resorted to an online offering when buying flowers, over 66% of respondents are generally in favor of digital offers in the floristry industry.
{"title":"The Need for Digital Technologies in B2C Commerce from the Customer’s Point of View","authors":"Daniela Ludin, W. Wellbrock, Erika Müller, Paul Klußmann, Rebecca Schöttle","doi":"10.31803/tg-20230426181617","DOIUrl":"https://doi.org/10.31803/tg-20230426181617","url":null,"abstract":"Digitalization and digital technologies have risen sharply in commerce in form of online offers and advice, even in formerly less technology-based sectors. By using the example of flower shops, the aim of this study is to find out whether customers perceive digital offers to be generally useful or necessary, or if local service is still sufficient. To answer this question, a quantitative survey was conducted in selected flower shops in Germany. 82 customers took part. Although most customers have not yet resorted to an online offering when buying flowers, over 66% of respondents are generally in favor of digital offers in the floristry industry.","PeriodicalId":43419,"journal":{"name":"TEHNICKI GLASNIK-TECHNICAL JOURNAL","volume":" ","pages":""},"PeriodicalIF":1.2,"publicationDate":"2023-05-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47998075","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-05-13DOI: 10.31803/tg-20230425171431
A. Javernik, R. Ojsteršek, B. Buchmeister
The global production tends towards more sustainable manufacturing, which forces manufacturers to constantly change and adapt. In our case, we are considering the FESTO CP LAB 400 production line, primarily designed for the training of personnel in the field of automation, which is essential for maintaining competitiveness in today's world. The production line consists of seven fully automated workstations and one manual assembly workstation, which represents the bottleneck of the production system. The paper presents a comparative study of the lines (human assembly vs. collaborative robot assembly) with an emphasis on economic and environmental aspects. The input parameters of the production line were obtained based on real-world measurements, while the assembly time of the collaborative robot was determined through simulation studies. The results of the study are presented graphically and numerically and confirm the contribution of the introduction of a collaborative robot to the assembly workstation in both financial and environmental terms.
{"title":"The Impact of Collaborative Robot on Production Line Efficiency and\u0000Sustainability","authors":"A. Javernik, R. Ojsteršek, B. Buchmeister","doi":"10.31803/tg-20230425171431","DOIUrl":"https://doi.org/10.31803/tg-20230425171431","url":null,"abstract":"The global production tends towards more sustainable manufacturing, which forces manufacturers to constantly change and adapt. In our case, we are considering the FESTO CP LAB 400 production line, primarily designed for the training of personnel in the field of automation, which is essential for maintaining competitiveness in today's world. The production line consists of seven fully automated workstations and one manual assembly workstation, which represents the bottleneck of the production system. The paper presents a comparative study of the lines (human assembly vs. collaborative robot assembly) with an emphasis on economic and environmental aspects. The input parameters of the production line were obtained based on real-world measurements, while the assembly time of the collaborative robot was determined through simulation studies. The results of the study are presented graphically and numerically and confirm the contribution of the introduction of a collaborative robot to the assembly workstation in both financial and environmental terms.","PeriodicalId":43419,"journal":{"name":"TEHNICKI GLASNIK-TECHNICAL JOURNAL","volume":" ","pages":""},"PeriodicalIF":1.2,"publicationDate":"2023-05-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47672145","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}