Purpose: This study empirically investigates effect of information technology (IT) link on supply chain performance through information sharing, supplier development, and knowledge absorption from customers. Methodology/Approach: The data sample including 135 Vietnamese manufacturing plants was collected through a paper-based questionnaire survey. Statistical techniques such as correlation and regression analysis are applied for hypotheses testing. Findings: It was shown that supply chain performs better when focal firms invest in supplier development and knowledge absorption. Those activities are strengthened by developing IT link and information sharing with suppliers and by customers. Research Limitation/Implication: Sample size is relatively small due to limited time and resources; subjective measurement of constructs are limitations that can be addressed in future research. Originality/Value of paper: This paper fills the gap in literature related with application of supply chain information in developing countries. It indicated that IT links should be regarded as the platform for information sharing among supply chain partners which lead to higher supply chain performance.
{"title":"Contribution of Information Sharing to Supply Chain Performance in Developing Country: Empirical Evidence from Manufacturing Plants in Vietnam","authors":"A. Phan, H. Nguyen, H. Nguyen, Y. Matsui","doi":"10.12776/qip.v27i2.1860","DOIUrl":"https://doi.org/10.12776/qip.v27i2.1860","url":null,"abstract":"Purpose: This study empirically investigates effect of information technology (IT) link on supply chain performance through information sharing, supplier development, and knowledge absorption from customers.\u0000Methodology/Approach: The data sample including 135 Vietnamese manufacturing plants was collected through a paper-based questionnaire survey. Statistical techniques such as correlation and regression analysis are applied for hypotheses testing.\u0000Findings: It was shown that supply chain performs better when focal firms invest in supplier development and knowledge absorption. Those activities are strengthened by developing IT link and information sharing with suppliers and by customers.\u0000Research Limitation/Implication: Sample size is relatively small due to limited time and resources; subjective measurement of constructs are limitations that can be addressed in future research.\u0000Originality/Value of paper: This paper fills the gap in literature related with application of supply chain information in developing countries. It indicated that IT links should be regarded as the platform for information sharing among supply chain partners which lead to higher supply chain performance.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"61 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2023-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80730691","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: The paper aims to present project No. 2020-1-SK01-KA226-VET094266 BEQUEL and partial results of the benchmarking questionnaire. Methodology/Approach: The starting point for the project solution was an analysis of the current state of ensuring the quality of e-learning in vocational training and education in the partner countries of the project (Slovakia, Greece, Spain, and Italy) and an overview of laws and regulations valid at the European level and in the world. A benchmarking survey was conducted to determine the level of e-learning quality assurance in these countries compared to good practices in the European Union. The Benchmarking Badge published monthly on the www.bequal.info portal tracks changes over time. Findings: The average standard for the four involved countries after the pandemic was the level for VET (Vocational Education and Training) providers: (1) strategy and policy for e-learning 71.6%, (2) support for trainers and trainees for e-learning 70.4, (3) infrastructure support for e-learning 74.9%, (4) program/course design and development and approval for e-learning provision 75.8%, and (5) e-learning training program evaluation procedures 67.9%. Research Limitation/Implication: On the one hand, the project was limited by the measures of the Covid-19 pandemic, during which face-to-face meetings and training were not allowed. Still, on the other hand, the VET providers recognised their weaknesses, strengths, and readiness for complete online education. Originality/Value of paper: Examples of good practice and video presentations inspire improving the quality of e-learning in VET.
{"title":"Benchmarking of the e-Learning Quality Assurance in Vocational Education and Training: Project Results","authors":"Kristína Lengyelová, Nefeli Dimopoulou","doi":"10.12776/qip.v27i2.1855","DOIUrl":"https://doi.org/10.12776/qip.v27i2.1855","url":null,"abstract":"Purpose: The paper aims to present project No. 2020-1-SK01-KA226-VET094266 BEQUEL and partial results of the benchmarking questionnaire. \u0000Methodology/Approach: The starting point for the project solution was an analysis of the current state of ensuring the quality of e-learning in vocational training and education in the partner countries of the project (Slovakia, Greece, Spain, and Italy) and an overview of laws and regulations valid at the European level and in the world. A benchmarking survey was conducted to determine the level of e-learning quality assurance in these countries compared to good practices in the European Union. The Benchmarking Badge published monthly on the www.bequal.info portal tracks changes over time.\u0000Findings: The average standard for the four involved countries after the pandemic was the level for VET (Vocational Education and Training) providers: (1) strategy and policy for e-learning 71.6%, (2) support for trainers and trainees for e-learning 70.4, (3) infrastructure support for e-learning 74.9%, (4) program/course design and development and approval for e-learning provision 75.8%, and (5) e-learning training program evaluation procedures 67.9%.\u0000Research Limitation/Implication: On the one hand, the project was limited by the measures of the Covid-19 pandemic, during which face-to-face meetings and training were not allowed. Still, on the other hand, the VET providers recognised their weaknesses, strengths, and readiness for complete online education.\u0000Originality/Value of paper: Examples of good practice and video presentations inspire improving the quality of e-learning in VET.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"25 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2023-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73379821","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: This article aims to observe and measure how modern and innovative blockchain technology improves the data quality and transparency and thus affect the stock prices of publicly traded companies after announcing its implementation in their operations. Additionally, the objective is to compare the results with control group of non-adopters. Methodology/Approach: We selected 30 public companies across various sectors, obtained daily stock price data, identified peer companies, and employed an event study approach to examine the statistical impact of blockchain adoption announcements. Findings: A significant negative reaction (-0.4%) was observed in stock prices the day following a blockchain adoption announcement, but overall, the market response was unsystematic, indicating no consistent reaction in stock prices post-announcement. Research Limitation/Implication: The event study approach assumes that markets are always efficient. This methodology has some limitations because we live in a world that is not perfect, and stock prices do not necessarily fully reflect all available information. Originality/Value of paper: Blockchain implementation is a current and intriguing subject that has attracted limited scholarly research. Each new study contributes valuable insights to the understanding of how this innovative technology impacts corporate operations. Furthermore, this research endeavours to draw comparisons between companies that have announced their adoption of blockchain and their non-adopters counterparts.
{"title":"Improving Operational Efficiency through Quality 4.0 Tool: Blockchain Implementation and Subsequent Market Reaction","authors":"Vladimíra Gimerská, M. Šoltés, Rajmund Mirdala","doi":"10.12776/qip.v27i2.1877","DOIUrl":"https://doi.org/10.12776/qip.v27i2.1877","url":null,"abstract":"Purpose: This article aims to observe and measure how modern and innovative blockchain technology improves the data quality and transparency and thus affect the stock prices of publicly traded companies after announcing its implementation in their operations. Additionally, the objective is to compare the results with control group of non-adopters.\u0000Methodology/Approach: We selected 30 public companies across various sectors, obtained daily stock price data, identified peer companies, and employed an event study approach to examine the statistical impact of blockchain adoption announcements.\u0000Findings: A significant negative reaction (-0.4%) was observed in stock prices the day following a blockchain adoption announcement, but overall, the market response was unsystematic, indicating no consistent reaction in stock prices post-announcement.\u0000Research Limitation/Implication: The event study approach assumes that markets are always efficient. This methodology has some limitations because we live in a world that is not perfect, and stock prices do not necessarily fully reflect all available information.\u0000Originality/Value of paper: Blockchain implementation is a current and intriguing subject that has attracted limited scholarly research. Each new study contributes valuable insights to the understanding of how this innovative technology impacts corporate operations. Furthermore, this research endeavours to draw comparisons between companies that have announced their adoption of blockchain and their non-adopters counterparts.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"63 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2023-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89485917","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: The eight discipline (8D) report is a method for solving problems in industry and is based on an eight-step problem-solving process and is often called an 8D report. The 8D report has been covered in the literature; however, much of the literature on 8D reports only describes the use of 8D reports and fails to evaluate 8D reports empirically. The purpose of this research is to determine if the use of 8D reports combined with training within an organization leads to finding root causes more quickly. Methodology/Approach: The research uses a mixed-methods approach. A case study describes the implementation of 8D reports in a manufacturing organization in the automotive industry. The paper then looks at five years’ worth of data after the implementation of an 8D-based process for addressing quality problems and determined if there is a significant difference in the time to find root causes after the implementation of 8D reports combined with training. Findings: The research found that the time to solve problems was reduced between the early and later years after the implementation of an 8D process and related training. Faster problem resolution means resources can be redirected elsewhere, as well as a reduction in scrap or rework. Research Limitation/Implication: The paper only looked at the use of 8D reports in the case study organization. Originality/Value of paper: This paper provides evidence supporting the effectiveness of 8D reports as an approach to problem-solving. The case study aspect also provides guidance for managers seeking to implement 8D reports in their organizations.
{"title":"Inquiry into the Effectiveness of Eight Discipline-Based Problem-Solving","authors":"Matthew Barsalou, Marta Grabowska, R. Perkin","doi":"10.12776/qip.v27i2.1839","DOIUrl":"https://doi.org/10.12776/qip.v27i2.1839","url":null,"abstract":"Purpose: The eight discipline (8D) report is a method for solving problems in industry and is based on an eight-step problem-solving process and is often called an 8D report. The 8D report has been covered in the literature; however, much of the literature on 8D reports only describes the use of 8D reports and fails to evaluate 8D reports empirically. The purpose of this research is to determine if the use of 8D reports combined with training within an organization leads to finding root causes more quickly.\u0000Methodology/Approach: The research uses a mixed-methods approach. A case study describes the implementation of 8D reports in a manufacturing organization in the automotive industry. The paper then looks at five years’ worth of data after the implementation of an 8D-based process for addressing quality problems and determined if there is a significant difference in the time to find root causes after the implementation of 8D reports combined with training.\u0000Findings: The research found that the time to solve problems was reduced between the early and later years after the implementation of an 8D process and related training. Faster problem resolution means resources can be redirected elsewhere, as well as a reduction in scrap or rework.\u0000Research Limitation/Implication: The paper only looked at the use of 8D reports in the case study organization.\u0000Originality/Value of paper: This paper provides evidence supporting the effectiveness of 8D reports as an approach to problem-solving. The case study aspect also provides guidance for managers seeking to implement 8D reports in their organizations.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"3 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2023-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90439544","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
J. C. Sá, Ana Oliveira, J. D. Carvalho, G. Santos, F. Silva
Purpose: The purpose of this paper is to understand whether or not the European Foundation for Quality Management (EFQM) Model and the Shingo Model promote and are embedded into the three pillars of sustainability, as well as to propose a conceptual model for excellence in business towards sustainability. Methodology/Approach: Following the PRISMA methodology, 102 articles were included in the review. A bibliometric co-citation network was created based on those publications to understand the link between the topics, using the VOSViewer software. This paper presents a literature review on the topics of the EFQM and Shingo Model, Corporate sustainability (CS), and the relationship between the excellence models and CS. Findings: Findings from the literature review indicate that effectively the new version of the EFQM Model and the Shingo Model guide organisations towards achieving sustainable economic, social, and environmental results. Research Limitation/Implication: There are still a restricted number of articles on the Shingo Model and on the relationship between the Shingo Model and CS, as well as, on the latest version of the EFQM Model and therefore on the relationship between this model version and CS, which presents a limitation to this paper. Originality/Value of paper: This paper contributes to filling the literature gap regarding the lack of studies evolving the EFQM 2020 model version and the Shingo Model, as well as its relationship with CS.
{"title":"New Conceptual Model for Excellence in Business Towards Sustainable Development","authors":"J. C. Sá, Ana Oliveira, J. D. Carvalho, G. Santos, F. Silva","doi":"10.12776/qip.v27i2.1866","DOIUrl":"https://doi.org/10.12776/qip.v27i2.1866","url":null,"abstract":"Purpose: The purpose of this paper is to understand whether or not the European Foundation for Quality Management (EFQM) Model and the Shingo Model promote and are embedded into the three pillars of sustainability, as well as to propose a conceptual model for excellence in business towards sustainability.\u0000Methodology/Approach: Following the PRISMA methodology, 102 articles were included in the review. A bibliometric co-citation network was created based on those publications to understand the link between the topics, using the VOSViewer software. This paper presents a literature review on the topics of the EFQM and Shingo Model, Corporate sustainability (CS), and the relationship between the excellence models and CS.\u0000Findings: Findings from the literature review indicate that effectively the new version of the EFQM Model and the Shingo Model guide organisations towards achieving sustainable economic, social, and environmental results.\u0000Research Limitation/Implication: There are still a restricted number of articles on the Shingo Model and on the relationship between the Shingo Model and CS, as well as, on the latest version of the EFQM Model and therefore on the relationship between this model version and CS, which presents a limitation to this paper.\u0000Originality/Value of paper: This paper contributes to filling the literature gap regarding the lack of studies evolving the EFQM 2020 model version and the Shingo Model, as well as its relationship with CS.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"440 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2023-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83058832","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jaime Eduardo Alarcón-Martínez, D. Güemes-Castorena, M. Flegl
Purpose: Innovation districts represent a way to create, foster, and manage innovation. Different regions apply their strategy according to the dominant stakeholder in the region, such as academia, industry, government, or entrepreneurs. This research aims to evaluate different innovation districts from a production system point of view to determine the output goals for a Tec Innovation District. Methodology/Approach: Data Envelopment Analysis (DEA) was determined to be the best tool for this study; the variable returns to scale output-oriented model was used to determine the goals for the new district; also, the bootstrap method was employed to analyse the efficiency sensitivity in the sample of districts. Findings: The average technical efficiency of the analysed innovation districts was 0.659, with the highest technical efficiency observed in the case of the Entrepreneurial type (0.831) and Industry Cluster (0.820) districts, whereas the Local government type registered the lowest technical efficiency (0.468). Research Limitation/Implication: The projections for the Tec Innovation District’s output variables were obtained using a set of U.S. innovation districts due to the similarity of the studied region to the available group. The research allowed us to determine realistic outputs for the studied innovation district. Originality/Value of paper: The study employs an original DEA for comparing innovation districts and performs a bootstrap to study the system’s robustness; within this research, the performance level of a new district was calculated to be within a specific efficiency level, according to their peers.
{"title":"Comparative Analysis of Innovation Districts to Set Up Performance Goals for Tec Innovation District","authors":"Jaime Eduardo Alarcón-Martínez, D. Güemes-Castorena, M. Flegl","doi":"10.12776/qip.v27i2.1873","DOIUrl":"https://doi.org/10.12776/qip.v27i2.1873","url":null,"abstract":"Purpose: Innovation districts represent a way to create, foster, and manage innovation. Different regions apply their strategy according to the dominant stakeholder in the region, such as academia, industry, government, or entrepreneurs. This research aims to evaluate different innovation districts from a production system point of view to determine the output goals for a Tec Innovation District.\u0000Methodology/Approach: Data Envelopment Analysis (DEA) was determined to be the best tool for this study; the variable returns to scale output-oriented model was used to determine the goals for the new district; also, the bootstrap method was employed to analyse the efficiency sensitivity in the sample of districts.\u0000Findings: The average technical efficiency of the analysed innovation districts was 0.659, with the highest technical efficiency observed in the case of the Entrepreneurial type (0.831) and Industry Cluster (0.820) districts, whereas the Local government type registered the lowest technical efficiency (0.468).\u0000Research Limitation/Implication: The projections for the Tec Innovation District’s output variables were obtained using a set of U.S. innovation districts due to the similarity of the studied region to the available group. The research allowed us to determine realistic outputs for the studied innovation district.\u0000Originality/Value of paper: The study employs an original DEA for comparing innovation districts and performs a bootstrap to study the system’s robustness; within this research, the performance level of a new district was calculated to be within a specific efficiency level, according to their peers.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"4 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2023-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80335396","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Zora Jokovic, Goran Jankovic, Slobodan Jankovic, Aleksandar Supurovic, V. Majstorovic
Purpose: The ever-evolving market dynamics and the trend toward increased product individualization demand a high degree of adaptability in production management. This calls for novel approaches, such as Industry 4.0 (I4.0), which integrates the Quality 4.0 (Q4.0) model as well. Methodology/Approach: I4.0 builds upon the foundation of digital manufacturing and entails three key dimensions: (i) The employment of advanced digital technologies to enable digital production, (ii) The development of smart products, which incorporate novel production methods and innovative features, and, (iii) The adoption of an intelligent supply chain, designed to facilitate the procurement of raw materials and the delivery of finished goods. In our research studies, we focus specifically on the first and third approaches. Findings: A bilateral flow of information in collaborative manufacturing is facilitated through digital platforms that span the entirety of the production process, from the inception of cutting-edge product designs to the final delivery to end-customers, integrating quality management (QM) as well. Research Limitation/Implication: The current study outlines a QM model developed for a digital factory in Serbia, utilizing the Q4.0 model, with particular emphasis on the workshop section, integrated within the Enterprise Resource Planning/Manufacturing Execution Systems module. Originality/Value of paper: The manuscript serves as a notable illustration of best practices for digital manufacturing, and the implementation of a digital QM model within the metalworking industry.
{"title":"Quality 4.0 in Digital Manufacturing – Example of Good Practice","authors":"Zora Jokovic, Goran Jankovic, Slobodan Jankovic, Aleksandar Supurovic, V. Majstorovic","doi":"10.12776/qip.v27i2.1870","DOIUrl":"https://doi.org/10.12776/qip.v27i2.1870","url":null,"abstract":"Purpose: The ever-evolving market dynamics and the trend toward increased product individualization demand a high degree of adaptability in production management. This calls for novel approaches, such as Industry 4.0 (I4.0), which integrates the Quality 4.0 (Q4.0) model as well.\u0000Methodology/Approach: I4.0 builds upon the foundation of digital manufacturing and entails three key dimensions: (i) The employment of advanced digital technologies to enable digital production, (ii) The development of smart products, which incorporate novel production methods and innovative features, and, (iii) The adoption of an intelligent supply chain, designed to facilitate the procurement of raw materials and the delivery of finished goods. In our research studies, we focus specifically on the first and third approaches.\u0000Findings: A bilateral flow of information in collaborative manufacturing is facilitated through digital platforms that span the entirety of the production process, from the inception of cutting-edge product designs to the final delivery to end-customers, integrating quality management (QM) as well.\u0000Research Limitation/Implication: The current study outlines a QM model developed for a digital factory in Serbia, utilizing the Q4.0 model, with particular emphasis on the workshop section, integrated within the Enterprise Resource Planning/Manufacturing Execution Systems module.\u0000Originality/Value of paper: The manuscript serves as a notable illustration of best practices for digital manufacturing, and the implementation of a digital QM model within the metalworking industry.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"116 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2023-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79545193","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: Various studies have recently focused on Quality 4.0 (Q4.0) or the digitization of quality. However, having a systematic and practical road map for implementing Q4.0 within emerging nations, particularly like Egyptian culture is not researched so far. Hence, this research is intended to address this research gap to create a methodical road map for implementing Q4.0 in the Egyptian service sector. Methodology/Approach: Empirical research using the questionnaire method is conducted. This study explores and validates the readiness elements with senior quality professionals within Egyptian culture in the service sector to create a methodical road map for implementing Q4.0 in the Egyptian service sector. Findings: According to the results, the element analytical thinking was the most impacting factor among all other factors. While, the factors of supplier centricity, and scalability are thought to have the least impact. Research Limitation/Implication: The study was limited by the fact that it solely used a questionnaire to collect data. Additionally, there may not be enough responses to conclude the results of this study. So, future studies should use more than one tool for collecting data. Originality/Value of paper: Since, research on quality service and its link with digitization is still lacking, particularly in emerging nations like Egypt. This study is a new contribution, as it develops a methodical road map for Q4.0 implementation in the Egyptian service sector.
{"title":"Developing a Systematic and Practical Road Map for Implementing Quality 4.0","authors":"N. Khourshed, Nermin Gohar","doi":"10.12776/qip.v27i2.1859","DOIUrl":"https://doi.org/10.12776/qip.v27i2.1859","url":null,"abstract":"Purpose: Various studies have recently focused on Quality 4.0 (Q4.0) or the digitization of quality. However, having a systematic and practical road map for implementing Q4.0 within emerging nations, particularly like Egyptian culture is not researched so far. Hence, this research is intended to address this research gap to create a methodical road map for implementing Q4.0 in the Egyptian service sector.\u0000Methodology/Approach: Empirical research using the questionnaire method is conducted. This study explores and validates the readiness elements with senior quality professionals within Egyptian culture in the service sector to create a methodical road map for implementing Q4.0 in the Egyptian service sector.\u0000Findings: According to the results, the element analytical thinking was the most impacting factor among all other factors. While, the factors of supplier centricity, and scalability are thought to have the least impact.\u0000Research Limitation/Implication: The study was limited by the fact that it solely used a questionnaire to collect data. Additionally, there may not be enough responses to conclude the results of this study. So, future studies should use more than one tool for collecting data.\u0000Originality/Value of paper: Since, research on quality service and its link with digitization is still lacking, particularly in emerging nations like Egypt. This study is a new contribution, as it develops a methodical road map for Q4.0 implementation in the Egyptian service sector.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"4 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2023-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78867919","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ana Carolina Pereira da Silva, Virgínia Duarte Pasini, Maria Victoria Cabrera Aguilera, Bernardo Bastos da Fonseca, N. A. De Souza Sampaio, J. S. da Motta Reis, Gilberto Santos, Luís César Ferreira Motta Barbosa
Purpose: Their production processes involve several risks and repetitive tasks and adoption of penalizing postures, which can cause musculoskeletal disorders and occupational accidents. The objective of this paper is to elucidate the situation of Occupational Health and Safety in the automotive sector in the Agulhas Negras region and in Brazil. Methodology/Approach: For this bibliographic research was carried out to characterize and define the processes and concepts pertinent to the economic activities of the sector; collect and treat the most frequently registered data and elaborate a comparative study for better visualization of the scenarios. Findings: The result was the identification of different behaviours of the curves, which showed the national scenario being linear and constant, while the regional one proved to be unstable, with many variations over the years. Research Limitation/Implication: The research was developed in a region of the State of Rio de Janeiro, and it is recommended to conduct a global survey. Originality/Value of paper: The analysis of the characteristics of occupational accidents, with the most frequent type of injury, the most affected body parts, the groups of causative agents, and the most notified occupations in accidents.
{"title":"Mapping the Accidents and Unsafe Conditions of Workers in the Automotive Sector","authors":"Ana Carolina Pereira da Silva, Virgínia Duarte Pasini, Maria Victoria Cabrera Aguilera, Bernardo Bastos da Fonseca, N. A. De Souza Sampaio, J. S. da Motta Reis, Gilberto Santos, Luís César Ferreira Motta Barbosa","doi":"10.12776/qip.v27i2.1849","DOIUrl":"https://doi.org/10.12776/qip.v27i2.1849","url":null,"abstract":"Purpose: Their production processes involve several risks and repetitive tasks and adoption of penalizing postures, which can cause musculoskeletal disorders and occupational accidents. The objective of this paper is to elucidate the situation of Occupational Health and Safety in the automotive sector in the Agulhas Negras region and in Brazil.\u0000Methodology/Approach: For this bibliographic research was carried out to characterize and define the processes and concepts pertinent to the economic activities of the sector; collect and treat the most frequently registered data and elaborate a comparative study for better visualization of the scenarios.\u0000Findings: The result was the identification of different behaviours of the curves, which showed the national scenario being linear and constant, while the regional one proved to be unstable, with many variations over the years.\u0000Research Limitation/Implication: The research was developed in a region of the State of Rio de Janeiro, and it is recommended to conduct a global survey.\u0000Originality/Value of paper: The analysis of the characteristics of occupational accidents, with the most frequent type of injury, the most affected body parts, the groups of causative agents, and the most notified occupations in accidents.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"12 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2023-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73950786","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: Doing a bibliometric analysis of the papers on Total Quality Management published in Algerian Scientific Journals Platform (ASJP). Methodology/Approach: Following Bibliometric analysis approach that reaches the export of scientific papers from ASJP during 2005-2022 and using Bibiloshiny based on the R language (RStudio). Findings: The study highlighted the prominent authors, universities, and journals, identifying both opportunities and research advancements in TQM research and urging scientific collaboration. TQM practices in different sectors remain a current and relevant research topic, however, the analysis outlined some conceptual structure gaps within particular areas. The outputs provide insights and suggestions for scholars and practitioners in the field of TQM. Research Limitation/Implication: The study examines only papers published in ASJP until 2022. Findings could be useful for TQM stakeholders in emerging countries. Practitioners benefit from experiments to deal with the TQM method. Originality/Value of paper: In Algerian context, the study’s substantive contribution denotes that Industrial and Health care Areas constitute knowledge and empirical gaps in the TQM field; for future, researchers should exploit key words used by prominent authors; the TQM performance and higher education are the most explored topics as Motor themes; organisational culture as emerging theme had grown interest need exploration; total quality or continuous improvement themes are important for the TQM research require further works.
{"title":"Ex Post Facto and Trends on Total Quality Management Papers: Bibliometric Analysis in Algerian Scientific Platform","authors":"Boubakeur Safi, Benziane Roucham, Houcine Mahmoudi","doi":"10.12776/qip.v27i2.1857","DOIUrl":"https://doi.org/10.12776/qip.v27i2.1857","url":null,"abstract":"Purpose: Doing a bibliometric analysis of the papers on Total Quality Management published in Algerian Scientific Journals Platform (ASJP).\u0000Methodology/Approach: Following Bibliometric analysis approach that reaches the export of scientific papers from ASJP during 2005-2022 and using Bibiloshiny based on the R language (RStudio).\u0000Findings: The study highlighted the prominent authors, universities, and journals, identifying both opportunities and research advancements in TQM research and urging scientific collaboration. TQM practices in different sectors remain a current and relevant research topic, however, the analysis outlined some conceptual structure gaps within particular areas. The outputs provide insights and suggestions for scholars and practitioners in the field of TQM.\u0000Research Limitation/Implication: The study examines only papers published in ASJP until 2022. Findings could be useful for TQM stakeholders in emerging countries. Practitioners benefit from experiments to deal with the TQM method.\u0000Originality/Value of paper: In Algerian context, the study’s substantive contribution denotes that Industrial and Health care Areas constitute knowledge and empirical gaps in the TQM field; for future, researchers should exploit key words used by prominent authors; the TQM performance and higher education are the most explored topics as Motor themes; organisational culture as emerging theme had grown interest need exploration; total quality or continuous improvement themes are important for the TQM research require further works.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"20 1","pages":""},"PeriodicalIF":1.5,"publicationDate":"2023-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83220169","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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